River Ridge Financial Solutions, LLC CFPB Complaints

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2000 Latest Complaints
Date Received Timely Response Product Issue State / Zip Submitted Via Tags
09/25/2019 No
  • Debt collection
  • Payday loan debt
  • False statements or representation
  • Attempted to collect wrong amount
  • CA
  • XXXXX
Web
This complaint is filed in conjunction with Federal Trade Commission Report # XXXX and under their direct instruction is this complaint filed here & now This complaint consists of nothing-less than a flagrant case of out-right FRAUD being committed against uninformed unsuspecting and nave consumers originally included in a portfolio of charged off XXXX XXXX XXXX payday loans totaling XXXX accounts. These consumers are being asked to pay sometimes three times more than what they originally owed under the duress of threat of having a warrant or some type of criminal charge filed against them. In some other cases consumers are being coerced into sign a new promissory for an unjustified amount on same original accounts numbers ( A copy of one such note is attached here with ) These FDCPA violations are being committed by a company holding absolutely no legal right what-so-ever to even be calling these consumers. ( attached herewith is a copy of our work/card and a copy of their promissory note for the same account ) Approximately 2 months ago we XXXX XXXX XXXX XXXX began to receive calls almost every day from consumers informing us of that company being called : XXXX XXXX XXXX River Ridge Financial Associates, allegedly working out of : XXXX XXXX XXXX, XXXX Ga.XXXX and or : XXXX XXXX XXXX XXXX Ga. XXXX with office # rs XXXX, and XXXX As company conducting the above cited violations Since then we have exhausted all avenues in attempting to communicate in a civilized fashion with this company, regretfully to no avail. It is clear and apparent they hold no regard what-so-ever concerning consumers and their financial wellbeing. Even less about reconsidering their day to day business practices.They have consistently evaded answering any questions related to their illegal acquisition of the our list of accounts. All of their representatives identified here as : Mrs. XXXX, Mrs. XXXX, and Mgr. Mrs. XXXX XXXX, have been in one way or another have consistanly, belligerant, disrespectfully and uncooperative refusing to even engage in a civilized conversation to resolve in a voluntary fashion their Every consumer that has contacted us thus far was fortunate enough to have access to their own credit reports and quickly identified XXXX. XXXX XXXX XXXX XXXX as the data furnisher for their accounts as well as being the legal rightful Creditor for repayment of their loans. We are presently and actively responding to approximately 14 other less fortunate consumers that were coerced into paying these people. And have now filed disputes via XXXX requesting these accounts be removed off their credit reports in-spite of them having paid the wrong party. The final resolution regarding these accounts is pending upon this agencies assistance in action and then instruction in resolution resolve. These very same 877 accounts have been and are legally, rightfully being reported to the Credit Reporting Agencies literally ever since XX/XX/XXXX by XXXX. XXXX XXXX , XXXX the sole legally rightful owner and holder of any and all rights, title, and interest regarding these accounts. ( Valid & formal documentation attached herewith ) My Name is : XXXX XXXX XXXX XXXXPresident at XXXX. XXXX XXXX XXXX a California corporation. A Debt Buyer/Collection Agency Ofc:XXXX, XX/XX/XXXX was the purchase date of certain portfolio from Mr. XXXX XXXX XXXX President of XXXX XXXX, XXXX. Working out of XXXX. XXXX XXXX XXXX, Ga. XXXX ofc # XXXX email : XXXX.
06/07/2018 Yes
  • Debt collection
  • Credit card debt
  • False statements or representation
  • Attempted to collect wrong amount
  • IA
  • 521XX
Web
On XX/XX/2018 parents received a phone stated that there was a legal matter that needed to be discussed with me. My father took the number down and relayed the information on to me. I called the number. Got sent to a voicemail that didnt even state the businesses name. Did not leave a message a few minutes later I received a call back. I spoke with a XXXX XXXX. She varified the last 4 digits of my social. She was very aggressive, stated I owed {$900.00} on an old credit card debt of mine. Stated that she could offer a one time settlement offer of {$220.00}. I requested a legal notification letter be sent to me via mail ( knowing that legally they have to comply if theyre legitimate ). She argued with me stating that they arent a collection agency they are a mediation company that owns the debt. After a heated discussion and speaking over each other a women by the name of XXXX XXXX got on the phone and said she would email me a letter of debt owed and an agreement I needed to electronically sign and reply to. I received the email a half hour later. This is the first time I found out the companies name as I couldnt understand what they called it before. The number showed up as a FL number on my called ID yet the business shows its in GA. My last name was spelled wrong. It said I owed {$900.00}, but now the settlement had changed to {$320.00}. It all seemed very fishy. I blocked the numbers and reported the email as spam. I also checked my credit report and am working with correct agency to get my old debt resolved. The phone number they left and called me on was XXXX.