RevMD Partners, LLC. CFPB Complaints

2000 Latest Complaints

Date Received	Timely Response	Product	Issue	State / Zip	Submitted Via	Tags
09/18/2019	Yes	Debt collection Medical debt	Attempts to collect debt not owed Debt is not yours	SC 293XX	Web
On XX/XX/XXXX I received a call from RevMD Partners, attempted to collect a debt for a medical bill in the amount of {$100.00}. They shared with me that the bill was for original creditor XXXX XXXX / XXXX XXXX XXXX, and that it covered three dates of service, XX/XX/XXXX {$17.00}, XX/XX/XXXX {$40.00}, and XX/XX/XXXX {$45.00}. I informed them that I am just XXXX years old now, and that for the dates of service mentioned, I would have been a minor and not the financially responsible party. They told me that since I am XXXX now, I am legally responsible for these bills ( from when I was XXXX years old ) and threatened that if I didn't pay it they would take collections action. I asserted my belief that they were mistaken on the legal responsibility for any alleged balance, and asked to speak to a supervisor. In talking to supervisor ( " XXXX '' ) I was again told that because I am XXXX NOW, that I am responsible for this balance from 5 years ago. I asked for the details for the collection agency that was contacting me and expressed my intention to file a formal complaint for the misinformation and legal threats made against me. RevMD Partners, XXXX XXXX XXXX XXXX XXXX, XXXX, IL XXXX, phone # XXXX, tax ID # XXXX. Additionally, I was provided with a phone # of XXXX to contact the original creditor. I have now spent more than 6 hours on the phone attempting to uncover what this alleged balance is for. I have talked with representatives at the phone # that RevMD provided ( XXXX ) who have assured me there is no open balance in collections. I have taken it upon myself to further contact other publicly available phone numbers for XXXX XXXX XXXX - both hospital related patient accounts and physician group related accounts - they have told me the same and that XXXX XXXX XXXX is not any provider they recognize. Proactively, I thought XXXX may be related to " XXXX XXXX XXXX XXXX XXXX - so I proactively have contacted every provider 's office I can think of whom I have ever had services from. Again, both on the physician 's side, and hospital side of all accounts - they all tell me there is no open balance, and nothing has been turned over to collections. I called RevMD back to share this information with them, and was told that there is no additional information they can give me about this debt to identify the provider, but that perhaps since I was a minor at the time of service, I should call again to these providers I reached out to and ask them to search under my mother 's name as she would have been the guarantor. I did so - again, no one has any record of any outstanding balance being turned over to a collections agency. I have now spent more than 6 hours trying to get to the bottom of this, and RevMD 's position on it remains that I am legally responsible for this balance and if I don't pay it they'll take collection action against me. I'd like to formally request they be reprimanded for their unethical and invalid remarks that I bear any financial responsibility for a medical debt incurred at such a young age. For their inability to substantiate the debt, or provide even the factual original creditor. I request that this balance be removed from any collections activity with no further threat to resume such unethical and illegal acts.
04/21/2020	Yes	Debt collection Medical debt	Written notification about debt Didn't receive notice of right to dispute	SC 29349	Web
File : XXXX : XXXX XXXX XXXX XXXX DOB : XX/XX/XXXX XXXX XXXX XXXX, XXXX SSN : XXXX XXXX, SC XXXX PH : XXXX Date : XX/XX/XXXX XXXX XXXX XXXX \| Placed for Collections : XX/XX/XXXX XXXX XXXX XXXX \| Responsiblity : Individual? XXXX IL XXXX \| Placed for Collections XXXX {$130.00} XXXX XXXX \| XXXX XXXX XXXXice Outpatient Paid XXXX \| Paid On : XXXX XXXX XXXX Check # XXXX \| ACCOUNT XXXX \| Insurance : XXXX Attorney : ( Not retained yet XXXX ) XXXX XXXX XXXX XXXX XXXX and XXXX XXXX XXXX XXXX XXXX XXXX PA XXXX The reason you have received this correspondence is in reference to the above stated matter.XXXXI had received a bill from XXXX XXXX and politely informed them that the matter was Occupational in nature and should be billed to the XXXX County Parks Department. In addition, I don ; t quite understand why this was billed as XXXX Office Outpatient New when I had been there before. That billing code does not seem to be consistent. The unpaid item was not my responsibility, it was a Employment Requirement- And you XXXX was told this on the day of service and afterwords via phone. None of my actual patient notes, visit records are available via XXXX ( XXXX : XXXX ) so I can not contrast the billing verses the actual dates of service. The part that was not in dispute was paid in full : The Payment of {$97.00} was paid towards the visit XX/XX/XXXX with XXXX, XXXX XXXX at XXXX XXXX XXXX. That's paid in full. This is how you treat a XXXX XXXX. To the best of my knowledge, I was required to have this test, as being a XXXX XXXX, and XXXX of first aid in XXXX County Parks. As you may be aware the Parks are currently closed so to further complicate the matter, being unemployed and seeking work, I now have this matter incorrectly being reported to my credit report. Defamation of Character : Your reporting this matter as if I am easy to let some obligation not be taken care of, multiple phone calls and letters were sent to XXXX. I have not received any letters from this collection agency. A matter of fact this matter is still showing as a bill on XXXX. I have screenshots of the patient account screens and from the way it looks to me, an average patient and customer, with average education, there is no reason for me to believe that the matter was not billed to third party. It clearly states that I owe no money to see this on my credit report, does upset me. ( SEE ATTACHED ) Using the current pandemic as an excuse for not picking up the phone is just pathetic, people are answering phones at home at some companies, I expect better from you. I further understand that when I called in the system states that I have 3 invoices for several hundred dollars, bills that I have never seen, bills that have never been mailed and bills that have not been placed on XXXX Please mail bills to : XXXX XXXX XXXX XXXX XXXX XXXX, XXXX XXXX, SC XXXX Email to : XXXX or Fax to :
03/30/2018	Yes	Debt collection Medical debt	Communication tactics Frequent or repeated calls	SC 293XX	Web
In XX/XX/XXXX XXXX XXXX XXXX ( XXXX ) charged me for services connected to the care of my minor child. The charges were incurred due to inadequacies on the part of XXXX. Specifically, my child had XXXX, and the charges for the XXXX are a " global rate '' to include a required XXXX follow up office visit. These rates are contracted rates between the service provider and the insurance carrier, but there are timeframes in which the service provider is to arrange the follow up visit. XXXX intentionally pushed our follow up appointment outside of the scope of that timeframe, citing that due to the XXXX XXXX holiday, various doctors were going to be out of the office, and that they needed to push us to their next available appointment time. I explicitly discussed with them at the time the appointment was set, that I would accept the later appointment time, with the understanding that we would not be pursued for any financial difference beyond our obligations connected to the XXXXXXXX XXXX global rate. The appointment occurred, we carried on as normal, and for nearly two years since it has been a battle over a lousy co-pay for that follow-up office visit. They were paid for the visit by the insurance outside the global rate, however they are still trying to collect the copay from me despite that I explicitly addressed this issue before it even occurred. Without substantiating my dispute claims, they then turned the account over to collection agency " Rev MD Partners '' who has contacted me on repeat occasions " in attempt to collect the debt ''. I formally disputed the debt with them in writing on XX/XX/XXXX and have not been provided any further substantiation of the debt, yet they have reached out to me by mail and by phone with continued efforts to collect. Each time I have addressed the situation, and each time I am met with assurances that they do show the balance in their system to be disputed and that no further collection action will be taken - but that ultimately results in a subsequent phone call, or letter, to which I proactively call them to discuss said letter. The debt has never been substantiated subject to the nature of my dispute. By REV MD 's own admission ( recorded phone call ), XXXX has not responded to their efforts to contact THEM related to my dispute. Under the FTC guidelines and Fair Debt Collection Practices Act, no further collections contacts or actions can occur until this happens. I am unfamiliar if there is a timeframe at which point a dispute must be validated for lack of response from the creditor - but I do know that it is inappropriate for me to have to keep investing hours and hours out of my own day ( during my working hours while they're open ), to tend to this ongoing unresolved issue.
04/05/2022	Yes	Debt collection Medical debt	Took or threatened to take negative or legal action Threatened or suggested your credit would be damaged	SC 29615	Web
RevMD Partners received a validation notice and a notice of account settlement with XXXX XXXX from me via priority mail no XXXX XXXX XXXX XXXX XXXX on XX/XX/2022. I have not received a valid response to validate that RevMD Partners are Holders in Due Course. In the notice received, Ive kindly requested for RevMD Partners to cease and desist. Revmd Partners ignored my request and during the validation process RevMD Partners changed their original reference number from : XXXX ( see letter date XX/XX/2022 ) to reference number : XXXX, with a new balance of {$490.00}, and new HIPPA violating documents. Due to the change, it yielded no additional fees with the XXXX XXXX. This account was settled with the XXXX XXXX on XX/XX/2022. Please be advised that RevMD Partners are not Holders in Due Course ; no services or goods were received from RevMD Partners and I have not agreed to pay/tender anything to RevMD Partners on behalf of their alleged client XXXX XXXX for any reason. RevMD Partners have not provided any documents or itemized statements VIA MAIL proving I owe a debt to them. This proves that RevMD Partners is not an honorable or honest business that allows their alleged clients the opportunity to defend themselves. I have not provided signed any wet-ink releases of my private medical information to RevMD Partners. This is proof that my HIPPA rights have been violated according to the letter from RevMD Partners providing a list of unverified medical service fees provided via US mail on XX/XX/2022 RevMD Partners do not have my permission to contact me on my private phone line attempting to collect on debts that do not belong to me. I will reply VIA MAIL and I can only be contacted via mail. RevMD Partners reply outside of the CFPBs portal, must be delivered via the postal service. If the envelope is not properly stamped by the postmaster ; it will be returned to sender due to mail code violations. Please abide by all mail codes. All calls are recorded for my safety.
04/23/2021	Yes	Debt collection Medical debt	Attempts to collect debt not owed Debt is not yours	SC 29621	Web
I received a copy of my credit report and found the following item ( s ) to be errors. Here as follows are items in error : 1. Validate Account Revmd I am unaware of the above listed accounts. Please validate this information with the creditors and provide me with copies of any documentation associated with these accounts, bearing my signature. In the absence of any such documentation bearing my signature, I formally request that this information be immediately deleted from the credit file you maintain under my Social Security number. Please note that you have 30 days to complete this investigation, as per the Fair Credit Reporting Act section 623 ( a ) ( 3 ), and I am keeping careful record of your actions. Failure to respond satisfactorily within 30 days of receipt of this certified letter will result in a small claims action against your company. I will be seeking {$5000.00} in damages for : 1. ) Defamation 2. ) Negligent Enablement of Identity Fraud 3. ) Violation of the Fair Credit Reporting Act You will be required to appear in a court venue local to me, in order to formally defend yourself.
09/21/2015	Yes	Debt collection I do not know	Improper contact or sharing of info Talked to a third party about my debt	AZ XXXXX	Web	Older American, Servicemember
My XXXX is XXXX years old and not capable of entering into a legally binding contract. I handle his finances for him. All of a sudden his credit score as shown on a credit card statement has dropped XXXX points. I suspected Identity theft and contacted all of the credit bureaus. The XXXX XXXX report shows XXXX adverse collection accounts from " REVMD Partners '' with no other information. I have never heard of these people, there has been no collection activity, and no communication of any type from them, written or oral. Dad does not owe anyone any money and this is clearly an attempt to XXXX by holding their credit report XXXX. We need to protect our XXXX citizens, and in this case an impaired veteran from XXXX. Totally intolerable. And I was so upset when I got this information that I was quite upset and awake all night with night sweats. These people should not be allowed to do this and instead should be making license plates or pounding big rocks into little rocks, if you know what I mean.
06/15/2021	Yes	Debt collection Medical debt	False statements or representation Attempted to collect wrong amount	CA 92111	Web	Servicemember
I have a debt from a company called RevMD partners. I noticed on my credit report I had a few open accounts and I reached out to them to start paying to get the amounts to XXXX. I call every few days and every time they tell me I owe different amounts than whats on my credit report. I ask for statements habitually by mail and I never recieve them. I just called again this morning and I gace them a small payment and told them I refuse to pay anymore until I get statment. The staff is very small there and I always get the same two people on the line and they already know who I am and still, they say they are sending statements and I never get them. They keep mentionng different accounts and I have no idea where my money is going as the amounts on my credit report are not reflecting what I owe and they cant explain or give me a statement. They blame my mail, but I have no issues getting my mail. I WANT A STATEMENT
10/22/2015	Yes	Credit reporting	Incorrect information on credit report Account status	GA 30127	Web
medical bill paid by insurance company is showing up as delinquent. Our XXXX Administrator said the following : Claim # XXXX was originally processed on XX/XX/2013Billed amount $ XXXXAllowed amount - $ XXXXCoinsurance - $ XXXXXXXX paid PROVIDER on XXXX/XXXX/13 {$510.00} ( Check # XXXX ) E payment - draft # XXXXTotal member responsibility on this processing $ XXXXClaim was Adjusted and reprocessed on XX/XX/2013XXXX overpaid provider by $ XXXXRequested reimbursement from provider of $ XXXXMaking NEW member responsibility of {$100.00} ( plus original {$57.00} ) to total {$160.00}. I would have the member 's provide the payment information to the provider that XXXX paid a total of {$410.00} and member is responsible for remaining {$160.00}. This will total the {$570.00} that was billed.
02/18/2022	Yes	Debt collection Other debt	Written notification about debt Didn't receive notice of right to dispute	SC 29681	Web
I disputed the account and ask that they validate this account, and they fail to respond to the action. The law states they have 30 days to do so if not or over the 30 days this account must be removed from the credit file and in this case, they fail to respond to the matter. It has been over 30 days with no response, and I did not open or authorize this account, and I therefore request that it be closed immediately. By the federal law requirement this account must be removed because you do not have proof or any evidence to support this matter and failure to respond.
02/01/2022	Yes	Debt collection Other debt	Written notification about debt Didn't receive notice of right to dispute	SC 29681	Web
I disputed the account and ask that they validate this account, and they fail to respond to the action. The law states they have 30 days to do so if not or over the 30 days this account must be removed from the credit file and in this case, they fail to respond to the matter. It has been over 30 days with no response, and I did not open or authorize this account, and I therefore request that it be closed immediately. By the federal law requirement this account must be removed because you do not have proof or any evidence to support this matter and failure to respond.
12/30/2021	Yes	Debt collection Medical debt	False statements or representation Attempted to collect wrong amount	SC XXXXX	Web
COMPANY FAILED TO : 1. VALIDATE A BUSINESS AGREEMENT CONTRACT WITH THEM AND SAID XXXX XXXX XXXX XXXX 2. HAS PLACE THE MEDICAL DEBT ON MY CREDIT WITH THE 3 MAJOR CREDIT BUREAUS THAT I OWE SAID DEBT OF {$1200.00} WHEN IN FACT ON PAGE 2 OF ATTACHMENT, IT IS WRITTEN OFF AND {$0.00} BALANCE IS DUE. THIS COMPANY IS TRYING TO COLLECT A DEBT THAT IS NOT OWED. 3. IT IS AGAINST THE LAW FOR A DOCTOR TO COLLECT ON A WRITTEN OFF DEBT FROM THE INSURANCE COMPANY. 4. I DO NOT KNOW WHO THIS COMPANY IS WITH MY MEDICAL INFORMATION WHICH IS A VIOLATION HIPAA PRIVACY.
09/15/2022	Yes	Debt collection Medical debt	False statements or representation Attempted to collect wrong amount	AZ 85296	Web
I went to an XXXX facility for a pre authorized procedure. Once the facility obtained the pre authorization, I was told that my bill would be a stated amount, which I paid. I received a bill for {$1000.00} from revmd stating that I owe them {$1000.00} because the procedure was not covered by my insurance. I tried to call them several times and XXXX, their collection company. They arent answering their phones within business hours. I have been unable to get this resolved
03/23/2023	Yes	Debt collection Medical debt	Attempts to collect debt not owed Debt was paid	SC 29607	Web
The debt of {$110.00} was paid directly to the medical provider. I mailed a letter stating that to the debt collector. On XX/XX/ I called the number listed on the debt collection letter and the number did not work, so I am unable to confirm the receipt of my letter or to speak with a real person to explain that the debt has been paid. It seems unfair to list a number that does not even work. RevMD Partners LLC XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX
04/16/2021	Yes	Debt collection Medical debt	False statements or representation Attempted to collect wrong amount	SC 29681	Web
i have tried contacting XXXX XXXX numerous of times about false debts on my credit. these debts are affecting my credit and theses debts are not mine. they harrassed me and threated to put these debts on my credit even after explaining numerous of times these are inaccurate. They had a 3rd party to send me letters of balances and procedures that arent mine which i a violation of HIPPA as i did NOT give permission to give out any information.
02/02/2016	Yes	Debt collection Medical	Cont'd attempts collect debt not owed Debt was paid	CA 95117	Web	Older American
Rev MD Partners is continuing to send me a bill for {$1700.00}, that I have paid. Rev MD sold this bill to XXXX XXXX , XXXX XXXX XXXX XXXX, XXXX XXXX XXXX, XXXX XXXX United States. I have already reported this to the CFPB case number XXXX. I have told Rev MD Partners that this has been paid and they continue to send me a bill and call me. The contact info for Rev MD Partners XXXX XXXX XXXX XXXX XXXX, XXXX XXXX Phone XXXX
11/03/2017	Yes	Debt collection Medical debt	Took or threatened to take negative or legal action Threatened or suggested your credit would be damaged	UT 84088	Web	Servicemember
There were 2 separate accounts from REVMD PARTNERS LLC placed onto my credit report XXXX 2017 showing as collection accounts. I was never made aware of any debts before placing them for collections in writing or otherwise. The original creditor name shows on my credit report as XXXX HOSPITAL. I have never visited or been to this hospital as it appears to be located in South Carolina.
05/05/2020	Yes	Debt collection Medical debt	Written notification about debt Didn't receive enough information to verify debt	SC 296XX	Web
Your fields do not have enough options to adequately start this process. RevMD Partners has been showing a {$200.00} debt with high impact on my credit report. I sent them a check for {$200.00} on XX/XX/2020. It cleared my bank account on XX/XX/2020. It is not showing paid on my credit report. Calls are met with a generic answering message.
02/18/2022	Yes	Debt collection Medical debt	Attempts to collect debt not owed Debt was result of identity theft	SC 29611	Web
I give authorization for the cfpb to move forward with this compaint as the following company have invaded my privacy and XXXX by obtaining my medical records. Please see the attached documents as it contains the full complaint and my request.
07/07/2022	Yes	Debt collection Medical debt	Attempts to collect debt not owed Debt is not yours	SC 29325	Web

05/25/2022	Yes	Debt collection I do not know	Attempts to collect debt not owed Debt is not yours	SC 29611	Web

04/05/2022	Yes	Debt collection Medical debt	Written notification about debt Didn't receive enough information to verify debt	SC 29609	Web

03/04/2022	Yes	Debt collection I do not know	Written notification about debt Didn't receive enough information to verify debt	SC 29617	Referral

02/28/2022	Yes	Debt collection Medical debt	Attempts to collect debt not owed Debt was paid	SC 29605	Web	Servicemember

10/28/2021	Yes	Debt collection Medical debt	Written notification about debt Didn't receive enough information to verify debt	SC 29681	Referral

06/04/2021	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Incorrect information on your report Information belongs to someone else	TX 75789	Web

04/23/2021	Yes	Debt collection Other debt	Written notification about debt Didn't receive enough information to verify debt	SC 29651	Referral

01/25/2021	Yes	Debt collection Medical debt	Attempts to collect debt not owed Debt is not yours	SC 29607	Web

11/27/2020	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Incorrect information on your report Account information incorrect	SC 29681	Web

10/24/2020	Yes	Debt collection I do not know	Written notification about debt Didn't receive notice of right to dispute	MN 55421	Web

08/24/2020	Yes	Debt collection Medical debt	False statements or representation Attempted to collect wrong amount	SC 29681	Web

03/16/2020	Yes	Debt collection Medical debt	Attempts to collect debt not owed Debt was paid	SC 29607	Web

09/28/2018	Yes	Debt collection Medical debt	Took or threatened to take negative or legal action Threatened or suggested your credit would be damaged	SC 29681	Web

08/28/2018	Yes	Debt collection Medical debt	Attempts to collect debt not owed Debt is not yours	SC 29650	Web

08/05/2017	Yes	Debt collection Medical debt	Attempts to collect debt not owed Debt was paid	SC 29601	Web

04/06/2017	Yes	Debt collection Medical	Cont'd attempts collect debt not owed Debt was paid	SC 29650	Web

01/26/2016	Yes	Debt collection Medical	Cont'd attempts collect debt not owed Debt was paid	NY 14215	Web

11/19/2015	Yes	Debt collection Medical	Improper contact or sharing of info Talked to a third party about my debt	CA 92037	Referral

08/08/2015	Yes	Debt collection Medical	Disclosure verification of debt Not given enough info to verify debt	GA 30188	Web

07/26/2015	Yes	Debt collection Medical	False statements or representation Indicated committed crime not paying	LA 71479	Web

06/26/2015	Yes	Debt collection Medical	Disclosure verification of debt Right to dispute notice not received	GA 30008	Web

04/09/2015	Yes	Debt collection Medical	Disclosure verification of debt Not given enough info to verify debt	GA 30127	Referral

03/13/2015	Yes	Debt collection Medical	Disclosure verification of debt Not given enough info to verify debt	GA 30127	Referral

03/11/2015	Yes	Debt collection Medical	Cont'd attempts collect debt not owed Debt was paid	AZ 85086	Web

01/25/2015	No	Debt collection Medical	Improper contact or sharing of info Talked to a third party about my debt	TX 78660	Web

12/22/2014	Yes	Debt collection Medical	Cont'd attempts collect debt not owed Debt was paid	WA 98059	Web

10/15/2014	Yes	Debt collection I do not know	Disclosure verification of debt Not given enough info to verify debt	CA 94612	Referral

10/18/2013	Yes	Debt collection Medical	Cont'd attempts collect debt not owed Debt was paid	GA 30064	Web	Older American