Revenue Collection Bureau, Inc. CFPB Complaints

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2000 Latest Complaints
Date Received Timely Response Product Issue State / Zip Submitted Via Tags
07/18/2015 No
  • Debt collection
  • Medical
  • Disclosure verification of debt
  • Right to dispute notice not received
  • DE
  • 19802
Web
On XX/XX/XXXX, I mailed a money order in the amount of {$120.00} to XXXX XXXX for payment of a medical bill showing on our credit report. Enclosed with the payment was a letter of explanation to XXXX XXXX. Also on XX/XX/XXXX, I mailed a money order in the amount of {$150.00} to XXXX XXXX for payment of a medical bill for my husband, XXXX XXXX showing on our credit report. Enclosed with the payment was a letter of explanation to XXXX XXXX. On Tuesday, XX/XX/XXXX, I called Revenue Collection to follow up on the XXXX payments since I had not received anything in writing as requested in both letters of XX/XX/XXXX. I spoke with XXXX XXXX who informed me that XXXX XXXX handles only municipal collections and does not deal with unpaid medical bills for collection. XXXX XXXX stated that the XXXX payments in question had been posted to fines imposed by the City of XXXX for non-filing of business tax return in XX/XX/XXXX. I requested documentation to prove that the medical bill payments sent to XXXX XXXX where applied to the City of XXXX. XXXX XXXX offered to write a letter stating the payments were posted to fines imposed by the City of XXXX for non-filing of business tax return in XX/XX/XXXX. I declined this offer as proof. I requested that XXXX XXXX send me an internal record that showed this transaction had occurred with the City of XXXX. XXXX XXXX stated that she would have to call me back the next day. I did not hear from XXXX XXXX on Wednesday, XXXX XXXX. Therefore, I sent XXXX XXXX an email requesting that the combined amount of {$270.00} be returned to us since they did not provide proof of payment to the City of XXXX. On Thursday, XXXX XXXX, I received an email from XXXX XXXX XXXX, VP of Operations for XXXX XXXX XXXX ( see copy of email ). XXXX XXXX states that the payments made to XXXX XXXX was my error. XXXX XXXX is the bureau listed on the report for the unpaid medical bills. On XXXX XXXX, I visited the office for City of XXXX business tax issues. A representative examined my file and found that no payments had been made by XXXX XXXX. According to Fair Debt Collection Practice Act 809. Validation of debts, ( a ) Within five days after the initial communication with a consumer in connection with the collection of any debt, a debt collector shall, unless the following information is contained in the initial communication or the consumer has paid the debt, send the consumer a written notice containing ( 1 ) the amount of the debt ; ( 2 ) the name of the creditor to whom the debt is owed ; ( 3 ) a statement that unless the consumer, within thirty days after receipt of the notice, disputes the validity of the debt, or any portion thereof, the debt will be assumed to be valid by the debt collector. The law does not specify which party needs to initiate communication. It is my position that initial communication with XXXX XXXX occurred about XX/XX/XXXX when the payments for unpaid medical bills were sent with letters of explanation. It is my position that XXXX XXXX should have sent written notice that the accounts referenced in the letters of XXXX XXXX were not in their possession. By law, this should have occurred within five days of the receipt of payment for the medical bills. It is my position that XXXX XXXX should have notified me in writing within 5 days of the receipt of payments for medical bills that they intended to pay the City of XXXX with the money orders clearly sent for a different purpose.
10/11/2023 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • NJ
  • 08057
Web
On XX/XX/2023, I received a letter from Revenue Collection Bureau , Inc . In the letter they claim that I owe {$1100.00} to the XXXX of XXXX for non-payment of a water utility service. In the previous question asking if I have attempted to resolve the problem, I answer no because I just sent a letter today ( XX/XX/2023 ) informing the Revenue Collection Bureau agency that I am not the person who is responsible for the debt. The letter may resolve the problem, but the problem has not be resolved as of yet. I have informed Revenue Collection Bureau , Inc. that I never had a account with the utility company in XXXX, that I never lived in the dwelling in question, that I did not live in XXXX during the billing period, and that I never lived or was associated with anyone living in the dwelling in question. I have no idea how this collection agency believes that I owe this money. What evidence could they possible have to claim that I owe this debt? The notice to collect money just appeared in my mailbox. I believe it is a scam. If it is not a scam, I find it highly concerning that anyone can be preyed upon to pay someone else 's debt. There apparently is no responsible and ethical effort to find the actual debtor. I believe the only link is that the actual debtor and I have the same name. This can not be an acceptable reason or evidence to attempt to collect money from someone. I have attached the letter I sent to Revenue Collection Bureau , Inc. on XX/XX/2023 and the request for payment documents sent to me from Revenue Collection Bureau , Inc .
05/28/2016 No
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • Disclosure verification of debt
  • Not given enough info to verify debt
  • PA
  • 19146
Web
I received forms from a collection agency called RCB Revenue Collection Bureau , Inc. representing the City of XXXX. The agency did not list an amount owed. It sent forms that would divulge personal and private tax information that they would use to see if I owed any debt. The forms contain a fake letter from the City of XXXX, Department of Revenue. I refuse to give this company any information. I would assume that if this collection agency was working for the City of XXXX that the city would have provided them with my Business tax account number and any debt I may owe. I am currently up to date with my taxes and do not owe anything to the City of XXXX. I want other business owners in the City of XXXX to be aware of this fraud. I would like you to contact this agency and tell them to stop this fraudulent activity. The forms were mailed to my old address not my current address.
05/08/2023 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • CT
  • 06376
Web
04/15/2023 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • OH
  • 43217
Web
08/14/2018 Yes
  • Debt collection
  • Other debt
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • PA
  • 19103
Postal mail
05/17/2016 No
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • Cont'd attempts collect debt not owed
  • Debt was paid
  • PA
  • 19150
Web
01/15/2016 No
  • Debt collection
  • Payday loan
  • Improper contact or sharing of info
  • Talked to a third party about my debt
  • MI
  • 48313
Web