Resurgence Legal Group, PC CFPB Complaints

2000 Latest Complaints

Date Received	Timely Response	Product	Issue	State / Zip	Submitted Via	Tags
08/20/2019	Yes	Debt collection Other debt	Attempts to collect debt not owed Debt was already discharged in bankruptcy and is no longer owed	CA 93560	Web
On XX/XX/2019 XXXX XXXX the title processor for XXXX XXXX XXXX XXXX XXXX # XXXX, that I am working with to Refi my home loan contacted XXXX XXXX XXXX for a pay off amount and letter in regard to a lien on my property. He was told at this time the lien on my title and judgement was expired and the owed amount is {$0.00} due to California 's statue of limitations and was directed by the customer service personnel to the lawyer 's direct line ( XXXX XXXX ( not sure about the spelling of his last name ) XXXX ext. XXXX ) where he was forced to leave a message. Multiple calls from XXXX XXXX XXXX and myself have been made to this company and all have been redirected to the lawyer 's voice mail. No messages have received a return call. The original debt was from XXXX XXXX, they were called as well, directed XXXX to call XXXX XXXX XXXX. XXXX has been also reaching out to XXXX XXXX XXXX ( XXXX ), they are the attorneys office that initially handled the judgment. The contact info for them is XXXX XXXX and XXXX XXXX, unfortunately he has not received any type of response from either of them. Their phone systems are not good, he kept getting hung up on during the transfer and they finally sent an instant message to XXXX XXXX XXXX Sounds like she is the boss ). He reached back out to XXXX XXXX XXXX on XX/XX/XXXX as well ( XXXX ) ( They took over the judgment from XXXX XXXX XXXX XXXX ), I was told the judgment was cancelled with them and became invalid but the initial attorneys office will need to provide information as they are no longer involved. XXXX XXXX XXXX has had this request for 2 months and has not even bothered to call back. I am not unable to move forward with my refi due to their incompetence.
09/07/2022	Yes	Debt collection I do not know	Written notification about debt Didn't receive notice of right to dispute	IL 604XX	Web
The beginning of XX/XX/XXXX, I received a notice from my HR department at work that my wages were being garnished. My HR department provided 2 pages ( Citation Notice and the page with the calculation of the wage garnishment ). The total amount on the page was for XXXX. And from looking at the Citation page it looks like the citation was sent to an old address of mine. I never received any information from this creditor about this citation or any hearing dates. I moved to a new location as of XX/XX/XXXX and the citation paperwork was sent as of XX/XX/XXXX. I was denied " Due Process '' of the law because the creditor did not properly serve me and allow me to request any type of verification of the debt. What did I do to try and contact them - I reached out to an online law team to see if they could file papers on my behalf. The company filed an answer to the citation notice but I have not heard anything from the company ( and I'm assuming that I will not because again I did not receive the paper work when it was file and I probably missed the deadline date for the answer ). Now they have created all type of hardships for me by garnishing my wages. I spoke with the HR Dept. today and they said that now the total amount owed is XXXX. I really need help in resolving this issue with this creditor.
03/19/2023	Yes	Debt collection Credit card debt	False statements or representation Attempted to collect wrong amount	IL 60402	Web
Resurgence Legal Group had filed a law suit against me back in XXXX i wan na say for old credit card i had back in year XXXXOk the files a court order to collect on that old XXXX card which was i wan na say close to XXXX. Well they did won because i because i did not go to the hearing. In year XXXX i had resign from my job so then they try to collect from my bank account which they only got XXXX dollars out of it. They been trying to collect from that credit. Well in year XXXX again sue me for XXXX and they won so i just let them collect. They been a pain in XXXX XXXX for awhile. Ok i am almost done from paying this credit off which the credit was now a little bit over XXXX which the court costs and everything. Now i get a letter from then stating that they went to court which i thought it was paper to lift the garnishment. No now they are trying to charge me interest on the debt which is the amount of XXXX. My friends told me that can not do that and i read on this too and they are right this company can not do that on old debt. I know they just trying to get more money out of me and that is why i need to know when i can do because i did call and they were rude and told me that was interest on the debt. Can you help me please.
04/29/2022	Yes	Debt collection Credit card debt	Took or threatened to take negative or legal action Threatened to sue you for very old debt	IL 604XX	Web
I received a summons to report to court for a debt that was purchased from XXXX XXXX XXXX and spoke with a rude individual from a legal firm never sent a dispute letter and never served they filed a lien on case # XXXX XX/XX/2022 and the debt that is well over 7 years old. They sent a copy of this letter came from a law group Resurgence Legal Group located at XXXX XXXX XXXX XXXX XXXX in XXXX il. The Debt collector refused to let me speak with a supervisor concerning this refused to give his name and was just rude he literally hung up on me and sated he has filed a law using threatening language and he was uncooperative I told him that i would pay this because i did not want this on my credit after payment was made he refused a paid in full letter stating he will send it in 5-7 business days. I paid on line on there web site and the payment cleared and he still refused to send a receipt of payment and rudley hung up.
09/01/2020	Yes	Debt collection Credit card debt	Attempts to collect debt not owed Debt was result of identity theft	IL 60617	Web
XXXX XXXX XXXX served me for a debt from XXXX bank from 2004. I understsnd i had a balance but i was charged almost {$4000.00} in fraudulent charges from a kiosk cellphone place ( XXXX ). It was a few months later that i realized about these fraudulent charges. I called XXXX bank to inform them and they told me that it was to late to file a claim. Now 16 years later i was served because they are trying to collect over {$22000.00} that i owe. I spoke to Resurgence Legal Group , PC and explained the situation. They filed a dispute for me. Days later they called me back and told me that the bank had validated these charges and sent me paperwork on XX/XX/XXXX. I explained that i have not received anything and they continued to ask how i would like to pay the balance. Today is XX/XX/XXXX and i still have not received any kind of papers validating/verifying these transactions.
04/29/2015	Yes	Debt collection Credit card	Cont'd attempts collect debt not owed Debt was paid	CA XXXXX	Web
I has a credit card through XXXX XXXX and I maintained payments until XXXX XXXX raised the interest rates from 6 to 19 % to no fault of my own. The bank did not want to lower the interest rate. At that time my work slow down and I could no longer made payments. Then I started getting calls from a collection agency and subsequently an attorney began calling to collect on the wells fargo account. The attorney filed a judgment and then levied my bank account. When I pulled my credit I saw that wells Fargo had charged off my collection. But the attorney 's still wants to collect. I do n't understand about these legal issues however I can see that the attorney is trying to collect money that is not owed to them. I am in desperate need of your assistance. Sincerely, XXXX XXXX ( XXXX ) XXXXXXXXXXXX
07/18/2022	Yes	Debt collection Credit card debt	False statements or representation Attempted to collect wrong amount	IL 60187	Web	Older American
I had a credit card with XXXX bank and I went delinquent on the debt in XXXX cause I lost everything, which was my business and alot of my properties, my job in XXXX. this all happened when the economy went downhill. I was served with a judgement on this case but I was served with 2 judgements but on 2 different times, once in XXXX and once in XXXX. I have 2 judgements reporting on this case and the amount has increased by $ XXXX. I believe this debt was cancelled in XXXX by XXXX bank but last year in XXXX it was sold to a different collection agency by the name of Resurgence Legal Group XXXX and they revived this judgement and now want to collect $ XXXX, when the original debt was $ XXXX. How is that possible? Can someone look into this because this doesnt make sense.
08/04/2021	Yes	Debt collection Credit card debt	Attempts to collect debt not owed Debt was result of identity theft	CA 95122	Web
I am a victim of Identity theft after Resurgence Legal Group ( representing XXXX XXXX XXXX XXXX sued my bank account. Soon after, I filed an FTC ID theft report and a police report, trying to resolve this matter. I believe that I have never had any outstanding debt with XXXX XXXX XXXX and I have never any type of communication regarding this fraudulent account. I was never served to attend the court and defend myself on this matter. I have tried to dispute this ID Theft issue with Resurgence Legal Group and XXXX XXXX, hoping to remove this case .However, we have not come to an agreement on this. Therefore, I'm filing this complaint to get further assistance from the Consumer Financial Protection Bureau. Hopefully, we can resolve this matter in a peaceful manner
09/18/2021	Yes	Debt collection Credit card debt	Took or threatened to take negative or legal action Sued you in a state where you do not live or did not sign for the debt	CA 912XX	Web	Older American
I received a summons suing me in XXXX California by a debt purchaser XXXX XXXX XXXX for a claimed debt to XXXX Mastercard/XXXX XXXX XXXX XXXX XXXX for {$3900.00}. I never had an account with XXXX Mastercard. I have had no credit cards since my bankruptcy filing in 2012. I only have a debit card. I live in XXXX California, very far from XXXX. My identity was stolen in the XXXX hacking incident a couple of years ago and I believe this may be a fraudulent account opened with my stolen information. The summons had no documentation showing I had opened the claimed account the debt purchaser is suing me for. I have not tried to contact the company because I have no information on the company, its address, or the account number I supposedly opened.
03/03/2020	Yes	Debt collection Credit card debt	Attempts to collect debt not owed Debt was result of identity theft	IL 60613	Web
Good evening, I am contacting you all to dispute the Avant Account, now handled by Resurgence Legal Group Ref # XXXX. I do not own this account. According to Resurgence, the account was open in XXXX of XXXX and the last payment was made on XX/XX/XXXX. I am not the owner of this account and should not owe {$5700.00} to XXXX XXXX XXXX or XXXX XXXX. Supposedly, I received a court date and was sued by a previous company XXXX sold the account. I currently have a fraud alert on my credit report. My police report number is Deceptive Practice Financial Identity Theft over {$300.00} # XXXX. If you all have any further questions contact me at XXXX. I attached the form I received yesterday XXXX. Thank you. Best Regards, XXXX P XXXX
04/24/2020	Yes	Debt collection Credit card debt	Took or threatened to take negative or legal action Sued you without properly notifying you of lawsuit	IL 60613	Web
I sent a full packet of documents via XXXX, with a notarized Fraud Affidavit, and other documents that I also emailed to XXXX XXXX XXXX Department on XXXX to Resurgence via certified mail. I did not get a letter from them stating that that received my documents. Instead, I received a letter yesterday XXXX summoning me to court. There are no dates or anything. No court date. It was filed on XXXX with the XXXX XXXX for a substitute appearance. I did not get so much as a call or response, just court paperwork. I do not know if this is legal but its quite unorthodox and does not seem like a professional practice. I do not owe this debt because it was never mine & I never received any correspondence from XXXX as well.
06/07/2017	Yes	Debt collection Credit card debt	Attempts to collect debt not owed Debt was paid	IL 60624	Web
nam e resurgance legal group LLC, XXXX XXXX XXXX XXXX XXXX XXXX XXXX ILL, Re subject CC account number # XXXX , ref # XXXX to whom this XXXX concern ; I would like to make arrangements to settle the above referenced matter please provide me with the statement of amount owing of XXXX I prefer a " true bill '' but will accept a statement [ by XXXX XXXX ] together with your assurance that you will accept payment in direct and immediate exchange for the for the original instrument of indebtedness in its original form. please be advised you are also in violation of information breach, as i will provide the app licable law [ s ] in my nex t complaint thank you very much, XXXX XXXX
03/05/2019	Yes	Debt collection Credit card debt	Attempts to collect debt not owed Debt was paid	CA 96001	Web
I have attached a letter with the details of this incident. Resurgence Legal Group is trying to collect a small debt that was paid ( principle ) from 11-12 years ago. They said they bought the old account. They have refused to give me any documentation regarding this " account they bought from another entity ''. Please read the letter that is attached. I have also attached 6 pages scanned that I got from XXXX regarding the freeze of my assets. Thank you for your attention to this matter as I have zero access to my money in my account with XXXX. Thank you, sincerely, XXXX XXXX XXXX XXXX
06/15/2016	Yes	Debt collection I do not know	False statements or representation Attempted to collect wrong amount	CA XXXXX	Web
XXXX XXXX, 2016, I was served false court garnishment paperwork owed in amount of {$2800.00} by Resurgence Legal Group. XXXX. There requesting, I own this amount. Not sure how they came up with this when I never once contacted by them initially, so I can not tell you what this debt is for. I need some help ; I am requested that they send me proof they have the right person and advised me the of whom the original creditor is and or what it is for. Moreover, I would like for this garnishment to be stopped.
06/28/2017	Yes	Debt collection Credit card debt	Attempts to collect debt not owed Debt is not yours	CA 90605	Web
Received a letter in the mail that looks like a court document ( this is illegal in CA and most states ). I called and they stated they have a judgments against me from 2009, I never went to court for anything, never received any proof of service. I completely do n't understand this debt. They are also stating they are attorneys trying to collect on a debt from 2009. Statue of limitations in CA is 4 years. The letter is from Resurgence Legal Group. Attorney XXXX XXXX XXXX XXXX XXXX
10/02/2018	Yes	Debt collection Credit card debt	False statements or representation Told you not to respond to a lawsuit they filed against you	IL 60156	Web
I have tried 4 separate times to make good on judgement. Continue to get false and misleading information. Have asked for multiple managers and follow up by other reps or mgrs to no avail. My account and money is being locked up over 2x because of bank hold and wages are being held x2. No money has been taken even though repeated attempts and phone calls to resolve in full. Every time I am treated poorly with no solutions for help.
08/19/2016	Yes	Debt collection I do not know	Disclosure verification of debt Not given enough info to verify debt	TX 760XX	Web
We found that we had a lien on our names and contacted the company who filed the lien. This company told us the debt was sold to XXXX XXXX XXXX, XXXX. Upon further investigation, we find that this company filed for dissolution. The company is no longer answering calls and we need to know what has happened to the debt so that any judgements or liens can be cleared.
06/15/2023	Yes	Debt collection Credit card debt	Threatened to contact someone or share information improperly Talked to a third-party about your debt	CA 95821	Web
On XXXX XXXX, 2023, an account representative from Resurgence Legal Group , PC, sent me an email with court documents that were for another customer of theirs. When I inquired about this email and document I was told to disregard and delete said email. Personal information regarding this other persons debt was released to me.
08/24/2023	Yes	Debt collection Credit card debt	Took or threatened to take negative or legal action Sued you without properly notifying you of lawsuit	CA 92020	Web
Just received a notice stating legal actions would be taken, I called the company stating this was the first notice I received and had not gotten a payment plan option etc. was unable to communicate with the credit card company this was over XXXX and half years ago. Letter date XX/XX/23 received XX/XX/23
09/27/2017	Yes	Debt collection I do not know	Written notification about debt Didn't receive enough information to verify debt	CA 90044	Web
XXXX XXXX a judgment was made to garnish my wage from work. they said I owed XXXX dollars from a collection from XXXX to XXXX. I called the lawyers that sued me and they said it was a past credit debt. I advised this was not my debt. the court still had my check garnished.
01/03/2019	Yes	Debt collection Credit card debt	Communication tactics Frequent or repeated calls	IL 60181	Web
The company called me about a debt. I have called them back repeatedly, but they will not work with my situation. They have taken legal action against that they said they would withdraw, but they have not done so.
01/11/2021	Yes	Debt collection I do not know	Attempts to collect debt not owed Debt is not yours	IL 608XX	Web
I am a federally protected consumer and Resurgence Legal Group PC has violated me under the provision of 15 USC 1692. Please review attached documentation.
11/28/2022	Yes	Vehicle loan or lease Loan	Struggling to pay your loan Loan balance remaining after the vehicle is repossessed and sold	CA XXXXX	Web
I surrendered my vehicle on XX/XX/2018. I thought once I surrendered my vehicle I wouldn't owe on the balance.
11/30/2023	Yes	Debt collection Credit card debt	Took or threatened to take negative or legal action Sued you without properly notifying you of lawsuit	CA 90302	Phone

11/23/2023	Yes	Debt collection I do not know	Attempts to collect debt not owed Debt was paid	CA 92026	Web

09/14/2023	Yes	Debt collection I do not know	Attempts to collect debt not owed Debt was result of identity theft	CA 94589	Web

08/21/2023	Yes	Credit card or prepaid card General-purpose credit card or charge card	Other features, terms, or problems Other problem	IL 60140	Web	Older American

08/17/2023	Yes	Debt collection I do not know	Attempts to collect debt not owed Debt was result of identity theft	CA 94589	Web

09/28/2022	Yes	Debt collection I do not know	Attempts to collect debt not owed Debt was already discharged in bankruptcy and is no longer owed	IL 60521	Web	Servicemember

07/06/2022	Yes	Debt collection I do not know	Took or threatened to take negative or legal action Threatened to sue you for very old debt	IL 60409	Web

06/13/2022	Yes	Debt collection Credit card debt	Took or threatened to take negative or legal action Threatened to sue you for very old debt	CA 92688	Web

04/27/2020	Yes	Debt collection I do not know	Written notification about debt Didn't receive enough information to verify debt	CA 95757	Postal mail

09/20/2019	Yes	Debt collection I do not know	Took or threatened to take negative or legal action Seized or attempted to seize your property	IL 62056	Web

08/19/2019	Yes	Debt collection Credit card debt	Attempts to collect debt not owed Debt was paid	IL 60503	Web

04/29/2019	Yes	Debt collection Credit card debt	Attempts to collect debt not owed Debt was result of identity theft	IL 60137	Web

12/03/2018	Yes	Debt collection I do not know	Took or threatened to take negative or legal action Sued you without properly notifying you of lawsuit	TX 76123	Web	Servicemember

05/17/2018	Yes	Debt collection I do not know	Took or threatened to take negative or legal action Threatened to sue you for very old debt	IL 60303	Web

05/15/2018	Yes	Debt collection I do not know	Took or threatened to take negative or legal action Threatened to arrest you or take you to jail if you do not pay		Fax

04/18/2018	Yes	Debt collection I do not know	Written notification about debt Didn't receive enough information to verify debt	IL 60958	Referral

11/13/2017	Yes	Debt collection Credit card debt	False statements or representation Attempted to collect wrong amount	IL 61201	Web

07/09/2017	Yes	Debt collection Credit card debt	Attempts to collect debt not owed Debt was paid	IL 60624	Web

05/16/2017	Yes	Debt collection I do not know	Took or threatened to take negative or legal action Seized or attempted to seize your property	CA 91606	Postal mail

11/08/2016	Yes	Debt collection I do not know	Cont'd attempts collect debt not owed Debt was paid	IL 60637	Phone

08/25/2016	Yes	Debt collection Credit card	False statements or representation Attempted to collect wrong amount	CA 90510	Web

06/02/2015	No	Debt collection Credit card	Disclosure verification of debt Not given enough info to verify debt	MN 56007	Postal mail

10/30/2014	Yes	Debt collection Credit card	Disclosure verification of debt Right to dispute notice not received	CA 92660	Web

09/17/2014	Yes	Debt collection Credit card	Taking/threatening an illegal action Sued w/o proper notification of suit	CA 90023	Web

07/22/2014	No	Debt collection Credit card	Taking/threatening an illegal action Sued w/o proper notification of suit	CA 90023	Web

06/11/2014	Yes	Debt collection Credit card	Communication tactics Threatened to take legal action	CA 95110	Web