Results Unlimited, Inc. CFPB Complaints

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2000 Latest Complaints
Date Received Timely Response Product Issue State / Zip Submitted Via Tags
11/17/2022 No
  • Debt collection
  • Other debt
  • Communication tactics
  • Used obscene, profane, or other abusive language
  • VA
  • 232XX
Web Servicemember
This new complaint is an addition to my previous complaint against Results Unlimited. According to Virginia Commonwealth law, every attempt must be made by the debtor to find the LEGAL ADDRESS of the individual with the debt ; not only did Results Unlimited not do this, they used an address that clearly had no financial tie nor tax-payer tie to myself, the one who owed the XXXX debt. After I talked to the XXXX court, I recorded two conversations : the first conversation was with a very rude city official. I do not fault her, her job must be tough working on the phones but is heard on record saying, we have no say in where the mail is sent to maam you need to come back with a lawyer. The second recording I have of the city official in the civil court office is of the same woman mentioned previously and a colleague. The college of the civil court desk worker informed me there were no closed, nor open cases under my name, social, and or DOB. I said, are you sure because I am pretty sure there should be something there for XXXX. The lady I spoke to in the first call that I recorded abruptly took the phone ( from what it sounded like ) and told me, I told you last time we have nothing to do with addressing and nothing to do with that. Get yourself a lawyer. I said, Maam, I spoke to, and recorded a conversation with Results Unlimited- they gave me my girlfriends address to serve me my court summons. According to Virginia Commonwealth law, if you are notifying a resident of the state for a summons to court via mail, you must have the legal address for that individual if it is known. You may not have known it, but I moved from Apartment X on X street to apartment Y on Y street in the month of may- that is nearly 60-days prior to the date I was informed the summons was sent. You must send it to my LEGAL, TAX PAYER address. If you were to have run, or Results Unlimitted ( + the affiliated law firm ) ran a Skip Trace on my name, social, and or DOB, Apartment 2 on Y street in City Y appears and would have appeared within thirty days of moving to that new address on any traces performed - I had already had updated the Tax office of my move so they could send me a form, as well as have had several to 100+ pieces of mail ( government and non-government ) sent to that address. They knew the correct address. Whether you did your job correctly is irrelevant. I was not notified correctly of the court proceeding and therefore a new trial must be request as well as a possible dismissal. I have rental agreements my W2 and pay stubs ( with social and legal address ), all from XXXX to current moment in XXXX. I went at great lengths to prove my point. I informed Results Unlimited ( RU ) that sending my mail or notice of a debt or summons to court to the wrong address, full well knowing it is the wrong address is illegal - that tactic is used by most debt collection agencies because default-fraud is hard to prove. RU used a Department of Defense form with my girlfriends address on it to inform RU where I supposedly was. Debt Collection agencies must perform skip traces to assure they are sending mail to the correct address. My girlfriend, never recieved more than one item of mail referring to the XXXX debt in my name and the interesting fact about that is I had recently paid XXXX XXXX and XXXX XXXX as well as pay XXXX via bank card. I was very confused as to why I had to pay more when my ex-wife said she would pay the remainder of the debt ; in my eyes no more money should have been owed on my part. In order for debt-collection agencies to begin the legal process they have to run skip traces to make sure they have the CORRECT ADDRESS to notify said individual of a court process. Apparently RU has been known for running skip traces, finding previous addresses or addresses you have had packages sent to yet no financial tie and giving that address to the legal team in order for them to a ) sue you b ) give the court an address ( the wrong address ) to send a summons and then finally c ) wait for you to not show up at court because you do not know, and there by effectively default and have ZERO clue what is going on. I called a private investigator company ( two in particular ) and inquired : how many days does it take for an address you have newly inhabited to show up on a skip trace or any programs you would use/methods you would use to conduct a skip trace? - the reply was un-shocking. It only takes 2-4 weeks for results of a new inhabitance to effectively be traceable. RUs legal office they work through in order to sue the individuals who have a debt, use the same procedures and programs a PI would use to skip trace/track an individuals MOST CURRENT, LEGAL RESIDENCE ; my girlfriends previous residence would have shown, this is true, but so would have Apartment Y and on Y street and would be the most recent of the addresses to effectively be found - making it the quickest to pop up. I have had over 25 pieces of Veterans Affair mail sent to Apartment Y on Y street - those SURELY would pop-up on a trace as well as a document for legal divorce was sent to my previous address on XXXX XXXX in XXXX- which several postal services had forwarding orders to send mail addressed to XXXX XXXX XXXX XXXX to my new residence at Apartment Y on Y street. There is zero excuse for RU and their legal team as to why they purposely gave my girlfriends street address, an address I have never paid bills at nor legally resided EVER, to the XXXX XXXX XXXX to send a summons. If that was legal ( sending a summons to a non-legal residential address for an individual ), everybody in family/divorce/civil court in general would be doing that- you would get so many easy defaults just by the factor of nobody knowing they needed to be in court and losing due to a no-show. This is my second complaint. Until the bank holds are taken off my account for the bank check I sent in, I will not stop my complaints. They illegally notified me of a court proceeding knowing I never lived at my girlfriends Address. Also, upon move out of XXXX XXXXXXXX XXXX XXXX on XXXX XXXX XXXX, I had very clearly stated on several Department of Defense forms that I was moving to an address on XXXX XXXX - I had to give the XXXX XXXX XXXX my legal military orders to emergency break my lease and it contained a new legal address and POC to find my new legal address if there was any confusion. That POC was my United States XXXX XXXX XXXX XXXX - She had several forms stating my move to XXXX XXXX in XXXX. I did not blatantly announce to many nor right it on more than 9 forms or so because I was back then just coming out of an extremely mentally and physically abusive marriage in which the woman was refusing to agree to separate nor divorce- which made it possible for her to find any new address of mine very easily through XXXX. Never the less, XXXX knew I didnt live at Apartment X on X street, because I had physically gone into the office and upon move out notified them of my new address in person. I know for fact there are CCTV cameras that were in the main building that record sound - and if they still have them I am positive you will hear me on my specific day of move out telling XXXX and filling out paperwork to move. Also, you are LEGALLY only allowed to hold the amount for which you are indebted for, which for me is XXXX some odd dollars. Why do I have an excess of XXXX USD charges ( two separate holds of nearly XXXX dollars ) on both checking accounts I have my social connected to? That seems very odd and not legal. RU, XXXX, and The legal firm RU uses though it would be slick to use a non-legal address for me to summons me so that I defaulted. I paid the debt. I hate that I have that debt but my wife at the time trashed the apartment with her friends while I was in a hospital staying there from the abuse I endure- and even though she abused me, her debts are my debts until we divorced. I understand that. But what we are JUST NOT DOING here is being shady, being rude, and deceitful. If I was not in XXXX XXXX and had way more time on my hands I would 100 percent lawyer up and take on all three separate entities on this one topic. I have plenty of familial money. But they did not even give me the opportunity to defend myself in court in front of a judge and that is just illegal and wrong on so many levels.
04/13/2018 Yes
  • Debt collection
  • Other debt
  • Communication tactics
  • You told them to stop contacting you, but they keep trying
  • VA
  • 22406
Web
This company obtained a default judgement against me for an early move out on a lease agreement for an apartment. The first issue is how they obtained this judgement to begin with. They served me at an address I lived at prior to ever even living in this apartment so because I never received notification that I owed them a debt or was being sued because I was never legally served. They obtained the judgement by default due to me not being present. Whats ironic about that is that they knew my current address but still chose to serve me at address from XX/XX/XXXX. According to my XXXX credit report, this company obtained a copy of my credit report on XX/XX/XXXX, which, showed my current address. However, when the lawsuit was filed XX/XX/XXXX, they still chose to serve me at an address from XX/XX/XXXX having knowledge of my address to properly serve me as my credit report clearly reflected where I live. I wasnt aware that I even owed a debt as I moved out of the apartment during bankruptcy and including them in my bankruptcy. It wasnt until all of my bank accounts were frozen due to a lien they placed against those accounts that any of this information was brought my attention. After pleading with the company to remove these liens and being told repeatedly that they were not willing to accommodate removing the lien off my bank account until they received $ XXXX in full, I asked for documentation about what this was regarding considering I didnt even know why they were indicating that I owed this amount, which brings me to my second issue. When I got the letter in the mail showing what they claimed I owed there were amounts included in that amount that had been discharged in bankruptcy. When I brought this to the attention of the collection agency, I was told it was only a couple of dollars difference anyways. I informed them that I was disputing the validity of the debt and the amount they are claiming I owe. They still refused to accommodate removing the lien from my bank accounts unless I was willing to furnish $ XXXX. This prompted to me to do further research at which point I realized that the funds in my bank account were exempt. I went to the court and filed a homestead exemption for those funds, called the company and advised them that I had filed this and they still refused to remove the lien from my bank account unless I agreed to furnish them with at least $ 2K, although they knew these funds were exempt under the VA homestead exemption. I explained to them that I was not going to accommodate that amount but I would agree to giving them {$500.00} and setting up an arrangement on what they claimed I owed. They continually refused until I flat out told them that they would either take that amount or they would not get any payment as a judge had already approved my motion to rehear this case and hear the exemption hearing I requested. Now keep in mind, I only agreed to any sort of payment arrangement period because they had me locked out of all my bank accounts for almost two weeks at this point, this was on XX/XX/XXXX. I went to court on XX/XX/XXXX where a judge approved my motion to rehear the case, as I am disputing the amount of money this company is claiming I owe. The judge also approved my motion to vacate the judgement against me. Since then I have received two letters in the mail from this company asking me to follow through with the payment arrangement we discussed. I called today and spoke with an agent and informed them that I was wondering why I was getting a bill regarding the payment arrangement when there was no judgement against me currently. I was first told that the call would not be continued or this matter would not be discussed with me unless I provided my current employment information and who I was banking with. After providing this information, I was then told that although the judgement had not been dismissed and I am still responsible for the debt. I explained to the agent that the judgement was dismissed and I was currently disputing the debt and she still told me I was responsible to pay them a {$500.00} deposit. I explained to her that they had already received a {$500.00} check directly from my bank as they made me sign this amount of money over to them in order to remove the lien from my account. The agent then informed me they have never received any {$500.00} payment from me period and no payments had ever been applied to that account. I told her that I had copies of receipts of the payment they had mailed me reiterating the agreement we had made. She still told me that they never received any payment from me and I owed {$500.00} currently. I let her know I would not be paying anything as I am currently in the process of disputing them in court regarding this debt and after the judge approved my motion to vacate the judgment I was informed I did not owe them a balance at this time and they would be forced to remove all liens from my bank accounts. Which now brings me to my final issue. After I advised the agent of this I advised her I would like this company to cease communication with me and anyone in relation with me regarding this matter. I explained I wanted to cease all letters and phone calls until this has been settled in court. At that time, I disconnected the call and called my bank asking them about the check supposedly never being sent. They then furnished me with a copy of the check which showed the endorsement the company used on XX/XX/XXXX to deposit this check that they claimed they had never receiced. I called the company back and spoke with the same agent. I asked her to speak with someone else as things had already been heated between she and I. She then explained to me there is no other agent I can speak with ever referencing my account as she is the manager of my affairs with the company. Nonetheless, I explained to her that my bank sent me proof they had cashed the check for the {$500.00} they are still claiming I owe. Keep in mind, I have no idea what this {$500.00} amount is for, but apparently thats besides the fact. The agent still advised me they never received any money regarding my account and I am responsible for this debt I am disputing regardless of the judge dismissing the judgement. She told me I could fax over a copy of what the bank sent me but the facts above still remained. I reiterated to her at that point to cease all communication of any form with me and continued to forward her an email and fax of the document the bank sent showing their endorsement on the check. In that email and fax, I reiterated for the third time to cease any further communication with me. The company then called my cell phone after I had reiterated multiple times to cease communication with me. This company has deliberately refused to take due process in serving me to inform me of the debt, continued to collect on a debt that I have repeatedly informed them I was disputing, refused to release funds they knew were exempt, given me misinformation, and continued contacting me after I have specifically stated that Id like to cease all communication. I dont think any consumer should be treated this way, especially someone who wasnt even aware they owed an alleged debt.
03/20/2019 Yes
  • Debt collection
  • Other debt
  • Written notification about debt
  • Didn't receive notice of right to dispute
  • VA
  • XXXXX
Web
On XX/XX/XXXX, The XXXX VA District Courts allowed a judgment for rent ( I moved because of failure to repair and step-son was injured as result ) for XXXX XXXX XXXX, of {$4500.00} against XXXX " XXXX '', XXXX. However, my name is XXXX " XXXX '', XXXX. Per the judge in this case, the last name mistake was made by the management company and not myself and therefor he told them there could be no recourse against me. So I let it go and moved on with my life. On XX/XX/XXXX, I received a very low paycheck after working OT, I received a letter from my payroll depart stating, " We have a garnishment summons to garnish 25 % of your pay ( each week ) until XX/XX/XXXX, from XXXX XXXX XXXX. '' I have absolutely NO letter from any attorney, any credit collection company, not even this summons! I contacted XXXX Courts and was told a Lawyer name XXXX was representing XXXX XXXX XXXX and that there was nothing I could do but to be present in court on XX/XX/XXXX. I live paycheck to paycheck and as a result, I became homeless and am living in a hotel, which I also can not afford now. No one seems to be able to give me any information and what I can do. I have contacted XXXX XXXX and was told that they have my records, however they didn't hire a collection agency nor do they know anything about it. I went to court on XX/XX/XXXX believing I could dispute this and get my {$2500.00} back that had been garnished. I wasn't even granted the right to talk, much less dispute as I'm now told that this was just a hearing for " XXXX XXXX '' to receive the money garnished and nothing more. I spoke up and stated that I have tried to find out what is supposedly owed, who I speak to about payments, etc. and was told that I had to contact their ( XXXX XXXX 's ) attorney named, XXXX XXXX after the case and she handed me her business card. Which said she worked for XXXX and XXXX in XXXX, VA.The woman was then handed a check from the judge for a little over {$1900.00}, not what was garnished. An hour after leaving the courts, I called her office and left a voice mail to please call me in regards. I didn't hear anything back so on Friday, XX/XX/XXXX ; I sent an email to the address on her card. I stated in the email that this was NOT my last name, that I have proof of the amount garnished and its higher than that of the check handed to her ( I attached proof ), I stated that I was willing to make payment arrangements and would like to do so asap until this is resolved. I even told her I was now XXXX. On XX/XX/XXXX and XX/XX/XXXX, I again left a voicemail for her to please call me. No response! On XX/XX/XXXX I received a call from my mother in North Carolina, she tells me that she received a letter in my name but the last name was spelled different, so I asked to her open it. She then reads me this letter from a XXXX XXXX XXXX in XXXX XXXX, VA Dated XX/XX/XXXX, stating that I have a principle judgment for {$6800.00} from XXXX XXXX XXXX, no interest, no attorney fees, nothing else. Obviously I know this is way off and why is there also no credit for the amount garnished? It made no sense. My mom then scanned the letter and sent it to my email so I could print it. Why would a company send a letter addressed to an address in which I haven't lived at in 6 years? This just kept getting stranger. No other letter prior ever went anywhere and they have my employers address and my address as they put that info into the court garnishment.The letter looks fake as its looks like something just typed up and printed. No formal letterhead. The next morning I tried calling their number of the letter. I was placed on hold then hung up on, never speaking to anyone, I tried later, same thing. My fiance even tried, same results. My mother tried contacting XXXX XXXX to find out what was going on and was told I had to come by to give written permission for her to be able to speak to them. My fiance then checks the court records on XX/XX/XXXX, to print out anything in regards to this case and upon doing so sees that on XX/XX/XXXX, they once again filed a garnishment against me with a court date on XX/XX/XXXX. I'm now exhausted and frustrated. I immediately send another email to the attorney ( with proof again ) and tell her I have been tried to contact her to no avail. She again ignores me and I sent an email via their website in hopes that someone would respond. I then received an email from XXXX XXXX XXXX stating, " You will need to contact XXXX XXXX XXXX in regards to your collection case, please do not send emails to the attorney anymore. '' This was CCed to the attorney too. My next day off work was Friday, XX/XX/XXXX and I went to XXXXXXXX XXXX to speak with the manager there. My fiance accompanied me. We explained to her everything that was going on. She printed out info on my account as she stated they ( XXXX XXXX ) still had my account and no one else. The print outs didn't even reflect any of this. She then stated that she was alarmed as her management company took over for the original management company ( XXXX XXXX ), months back and they didn't send it off. She was even more alarmed because she received no check for anything regarding my account. So she then sent an email to the attorney, her VP, and XXXX XXXX asking them what was going on, why no money was received by XXXX XXXX if this was a garnishment on their behalf as stated on court records. She said she'd get back to us Monday XX/XX/XXXX ; to date, we have no had a response.I have now been consulting with an attorney and know to send this complaint and others. But I can not live with something like this. I can not make my bills, eat or even afford to drive to any from work. What am I to do? There is obviously something very illegal going on here and it needs to stop.
11/03/2022 No
  • Debt collection
  • Other debt
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • VA
  • 232XX
Web Servicemember
XXXX XXXX apartments had an outstanding debt with me and my ex-wife ( fully divorced in XX/XX/2022 ) - I had paid an excess of XXXX dollars previously then another XXXX in cash at another point as a security deposit fee which was to cover damages. I was told I owed another XXXX dollars. I was in an inpatient facility for spousal abuse due to the abuse i withstood from my ex-wife at the time she was trashing the apartment we both stayed at. I was told, despite being co-signers on the lease, I was fully responsible for her debt. I did not have the income nor did I think somebody that had been abused and neither performed the damage should have to pay. But that is beside the point. My bank account has XXXX XXXX holds on them for both my checking accounts which is almost twice the amount owed. If I only owe XXXX then why is an excess of XXXX dollars being withheld from me every month? As for a court notice, I received a summons to an address I did not live at. Effectively, this rendered me unaware I was even being summoned to court. I had XXXX clue this was happening and if I did I did I would have found an attorney. Me and my partner lived in our new residence since XX/XX/2022. They sent the notice after running a skip trace to find my most recent address in XX/XX/2022. If they saw the current legal address in XXXX, why did they purposefully use the XXXX Cu________Ave as the address to notify me of a court date, when that address ( XXXX ) was never any of my legal residences and not on my tax forms. This rendered me unable to defend myself for judgement. The court clerk told me she received the XXXX XXXX from XXXX XXXX XXXX XXXX XXXX XXXX XXXX They knew I did not live at that address. In addition, when I first call real solutions on XX/XX/2022 regarding legal paperwork XXXX the court summons I told them I never received any summon and they said, XXXX there was no court date even set into place yet, not that I see on my computer. When i called today on XXXX XX/XX/2022 I was very rudely and abusively told, XXXX that isnt my freaking problem - I am not going to go back and forth with you I am going to terminate this call. You cant purposefully give a wrong address after running a skip trace and seeing XXXX XXXX XXXX as my most recent, legal address. I never lived at XXXX XXXX XXXX. That is MY GIRLFRIENDS ADDRESS. NOT MY OWN. At my apartment before XXXX, my address was XXXX XXXX XXXX XXXX, XXXX VA. I had placed forwarding procedures in place just in case this were to happen if I received mail at any of the legal residences I had lived in in XXXX, which is ONLY XXXX ADDRESS on XXXX XXXX, not XXXX Essentially, what real solutions did in a very round about way was exclude me from knowing a court date was set so I did not show and waved my right to trial and therefore defaulted. That is illegal. You must EFFECTIVELY make the parties aware that a trial is taking place. This never happened. Also, they had said that I have had legal representation when I never had and I never had spoken to them before. I had never had a defense attorney. I had a divorce lawyer I was working with to obtain a no-contest divorce, that is all - I had no idea of any this debt, or judgement of a debt was taking place. XXXX XXXX purposefully told the wrong address to that clerk because they knew at that point, if they had sent it to the right one I would have gotten legal representation, and fought against XXXXXXXX XXXX and Results Unlimited. I am a student. My parents income is my income. I am not economically deprived in any way. They knew this and they knew my background. Sending a summons to an address I never legally resided in is NOT a legal summons approach and was purposefully done so I defaulted. I was also told at XXXX XXXX that a court date never took place during a phone call on XX/XX/2022 approximately XXXX ; I only started piecing everything together today ( XXXX XX/XX/2022 ). I am lucky my family has the money to help me. But imagine for those families that do not have double the amount they owe to be held from their bank account each month? I wish I could attach legal documents for all to view but I legitimately have none because they were never sent to me. Also, because I suffered such extensive physical and mental abuse by my ex-spouse I have trouble remembering events and names- But to the best of my knowledge and looking at my XXXX records the best I can, I do not see any previous phone calls, text messages, emails or attempts to contact me before this garnishment happened except for one piece of mail I thought had to have been a fluke because I had given the amount I owed to the apartment building. I sent a XXXX bank check as prescribed by their instructions to the address given by Results XXXX XXXX XXXX XXXX XXXXXXXX XXXX if come to find they do not do what they are suppose to do with these funds then another check will be sent. If they do not do what they are suppose to do a second time, I will go even higher. I really do not think it fair that I be paying for my abusers damages to our previous apartment to begin with. She was legally excused by the military from my residence and both of us were XXXX XXXX at the same time.
06/27/2016 No
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • Cont'd attempts collect debt not owed
  • Debt was paid
  • VA
  • XXXXX
Web
Due to me losing my job i turned in the keys to my old apartment I knew that I could not afford the place any longer me and my child have to go from home to home of a few friends until I was able to get back on my feet once I got back on my feet and I had a stable income I had to get a private owner do to the Judgment of my old apartment being on my credit as soon as I have stable income coming in I reached out to the old apartment to try to set up some sort of payment arrangement on the remaining {$700.00} balance that I left them with they then let me know the account was with results Unlimited I reached out to results unlimited to set up some sort of payment arrangement when I called them they told me my balance was over {$1000.00} and between XXXX {$40.00} or so due to the interest that was added Now the account has not even been in collections that long to have that much interest on it they wanted me to pay the balance in full or set up some big settlement that I could n't even afford at that time I gave results unlimited my address my workplace and my personal information because at this point I 'm not trying to hide I want to take care of my debt I was told I will be called in regards to a payment plan before I knew it I receive a garnishment letter to my address I 've been garnished for a balance of {$1200.00} on a {$700.00} judgement against me for an apartment .I paid {$1200.00} through a garnishment through the courts to results Unlimited now that I assumed my balance was paid off because that was the balance I was told that I owed originally I was told that I had a much lesser balance I called about 5 months later my balance is at {$1200.00} I attempted to file bankruptcy to clear up some of my dance I decided to not go through with the bankruptcy and try to just clear up my credit report my judgement against me for this old apartment was {$700.00} although results unlimited was trying to collect almost double that amount allowed for garnishment to go through it instead of continuing with my bankruptcy now that the garnishment is paid I am now being we garnished again for the same exact bill that I had before it 's now a much less her balance XXXX and {$23.00} or what they 're asking for now stating that a {$600.00} credit was applied to it and there 's lawyer fees and court fees now added to it. Through this whole process I have already lost a home due to the garnishment being last minute I was n't aware of it ahead of time so that was my rent money that was taken out of my current income this forced me a single mother to move into a room and board with my child I know this sort of thing does not concern collection companies that it 's just it 's about doing it the right way as far as notifying people and as far as me trying to rectify what I did by paying the balance it but now for me to be sued on the same balance twice is unethical I know there has to be some sort of law against this with my consumer rights this has to be against the fair debt collection practices.
07/06/2021 No
  • Debt collection
  • Other debt
  • Took or threatened to take negative or legal action
  • Sued you without properly notifying you of lawsuit
  • VA
  • 23236
Web Servicemember
My mother received a letter in her mailbox from Results Unlimited LLC sometime in XXXX. It was for collection of a debt that I had from a previous apartment complex stating that I owed {$770.00}. I called Results Unlimited and spoke with XXXX and asked if I could make a payment arrangement as well as provide her with my current mailing address as well as confirming my phone number. She agreed and updated my information. I called on XX/XX/XXXX and I spoke with XXXX again and provided her with my checking account information. Two weeks had past and I still did not see the money taken out of my account. I called again on XX/XX/XXXX ( No answer ) and on XX/XX/XXXX. I spoke with XXXX again and she stated that she wrote down the wrong account number. I verified the correct account number with her and ask that she process a payment of {$450.00} on XX/XX/XXXX and the remaining {$320.00} on XX/XX/XXXX. That was the last form of communication that was made between me and this company. On XX/XX/2021 I got a call from my mother stating that a warrant in debt had been placed on her door. MY MOTHERS HOUSE SHOULD NOT HAVE BEEN SERVED. ESPECIALLY when it comes to MY personal information and they even had all of my updated information. I have not lived at my mothers house in over 6 or 7 years so why on earth would they just post a freaking warrant on the door? What if my mother didn't live there and someone else did? Now my business was posted on the front door of my mothers house when it should have never been served in the first place. I called this morning XX/XX/2021 and spoke with a XXXX or XXXX and explained the situation and even offered to make the payment but she still tried telling me that I have to pay court fees. She stated that they tried mailing me at my address but my mail was being returned as non-deliverable. That's funny considering after I updated my address back in XXXX, they sent me a letter no problem. I promise my house didn't up and walk away. It's their fault that they didn't properly collect the money in the first place. I did my part. I communicated and cooperated to resolve this debt and now I have a possible judgement. This place needs to be shut down and they should be counter sued by all of the other people they have screwed.
02/25/2018 Yes
  • Debt collection
  • Other debt
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • VA
  • 23602
Web
On XX/XX/XXXX I attempted to use my debit card to make a purchase and it was declined. At that time to my knowledge I still had funds in my bank account. I returned home and called my bank and was told that a lien in the amount of {$1800.00} was placed on my bank account. This was a huge surprise to me as I had no prior notification that this action was being made. After doing some investigating I found out a few new pieces of information. An apartment complex that I had lived in previously was trying to charge me and my girlfriend for miscellaneous things such as carpet replacement and cleaning service ( which we did not ask for ) prior to us moving out. These items totaling {$1400.00}. We tried on numerous occasions to get an explanation for these charges and were never contacted back. I had to get the invoice from the debt collector on the day I discovered the lien. I would have been more than happy to go to court and fight these charges or at least come to some sort of arrangement but neither myself nor my girlfriend received a summons to court. I looked online on the day the lien was placed and discovered our court date was XX/XX/XXXX. We were told that our summons were mailed to her grandmother 's address and taped to her door. Her grandmother never received anything taped to her door. I have spoken with the collection agency on 3 occasions and was met with impoliteness and large lack of empathy. I was given an offer on the day I discovered the lien to pay {$500.00} and they would remove the lien and set up a payment plan and they gave me 2 days to make a decision or the offer was no longer valid. They made this offer after seizing my bank account and all of my funds. The 2 occasions after in which I have spoken with them I have been told the lien will stay unless it is paid in full. I was never properly notified of a court date or a lien being placed on my bank account and I find this to be severely unfair. In fact, the collection agency sent only 2 documents in the mail, postmarked for XX/XX/XXXX, notifying me of the debt, but they seized my bank account on XX/XX/XXXX. As you will see in the images attached, a notice and delinquent notice were postmarked and sent on the same day but dated one day apart.
09/11/2020 No
  • Debt collection
  • Other debt
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • MO
  • 63125
Web
On XX/XX/XXXX I spoke with XXXX XXXX, former leasing representative with XXXX XXXX XXXX in XXXX county Virginia. During this email we discussed my ability to sign a 15 month lease. We also discussed the likelihood that my job would be transferred in the future, and how I could break my lease and pay a " buy out '' option which was equal to 2x my base month rent. We agreed on these terms and my lease was signed. On XX/XX/XXXX I contacted the leasing office via email and in person to let them know that I would have to break my lease as I was being transferred. I received no response to this email until XX/XX/XXXX by XXXX XXXX, property manager for XXXX XXXX XXXX. At this time, XXXX stated that I agreed to pay a {$1600.00} fee equal to 2 months rent and that I would supply an updated address so they could forward me a bill as to my final amount owed after damages were assessed. I replied to this email confirming my agreement to pay the fees once I received mail confirming the details of payment owed. I also provided my updated mailing address to XXXX at this time. I have received no further communications from XXXX XXXX XXXX. Imagine my surprise when it's XX/XX/XXXX and I'm on break from my job as a XXXX XXXX in the XXXX, and my bank card won't swipe for a soda. I contacted my bank and they informed me my account had been frozen in legal judgement by XXXX XXXX XXXX. and the phone number XXXX was provided to me at this time. They stated my account could no longer be accessed and that there was a freeze for over {$5000.00} on my account. I have no access to my bank, any funds, or the ability to pay my bills. I was never notified of this debt via mail, email, phone call or court notification of action being taken against me. I have no problem at all paying the {$1600.00} owed, my concern is that I feel the apartment complex mismanaged my account and is looking to recoup losses from their less than stellar low income tenants in those units. I had the forethought to try to fight this the moment that I became aware of the situation. A lot of others wouldn't know where to begin.
01/18/2019 Yes
  • Debt collection
  • Other debt
  • Took or threatened to take negative or legal action
  • Sued you without properly notifying you of lawsuit
  • NJ
  • 07042
Web
In XXXX, I was never served with court documentation of court date. Due diligence was not afforded to me. A judgment was placed and a lien on my account surfaced in XXXX as well as a wage garnishment. This wage garnishment caused me to become homeless with a dependent as well as other funds in my accounts. The agency purposely had the Notice of Lien forwarded to a random address in XXXX XXXX with my personal information in it. I had to drive to XXXX XXXX to get the resident to agree to sign a notarized letter indicating I never resided there or received mail there. After investigation and a documentation trail, it was discovered this debt was paid. In XX/XX/XXXX, I showed proof to the judge I was not served properly and that the agency and its attorney purposely denied me due diligence to deceive the court. The judgment was vacated in XX/XX/XXXX. The court was notified with their required form with my new address. The funds were returned. In XX/XX/XXXX, we went back to court where I had already began the process of filing for bankruptcy. The case was non suited.. In XXXX, XXXX I received a message via social media by a former neighbor in XXXX that I was served at her address in XXXX with a court date in XX/XX/XXXX. The court date was continued until XX/XX/XXXX where the bankruptcy was already in place. Documentation was supplied to the court. Each court visit caused me to travel from XXXX XXXX to XXXX, I was charged {$100.00} by each bank for the lien fees. I had to stay in a hotel for 6 months until the judgment was vacated. This debt was satisfied back in XX/XX/XXXX. Each time the agency and their attorney filed in court, they purposely had me served at my former address in XXXX, knowing I lived out of state and were aware of my current address.
10/31/2016 No
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • Taking/threatening an illegal action
  • Sued w/o proper notification of suit
  • MD
  • 21212
Web Servicemember
Good morning. On Saturday, XXXX XXXX, XXXX I attempted to withdraw money from my bank account at XXXX XXXX bank via ATM. The ATM screen notified me that I would not be able to complete the transaction and needed to call XXXX, when I did that I was informed that there was a lien against my account and I would need to call back on Monday, XXXX XXXX, XXXX to speak with someone from the legal department. I called this morning, XXXX XXXX, XXXX, at XXXX and the representative transferred me to Results Unlimited, Inc , a collection agency in XXXX , VA. I spoke with that representative and was told I owed {$3500.00} for monies owed for an apartment I never heard of, however, my name and social were used. I asked for any information on this to be faxed to me and I was told that I would have to call XXXX XXXX XXXX ( I was also never given a name for the representative at the collection agency ). I called XXXX XXXX XXXX and was told that the judgement was passed in XXXX. I asked how I would have been summoned and was told the Sheriff would have served me with the notice to appear. I lived aboard the XXXX XXXX XXXX XXXX at this time, however, and never received a summons. I then called the XXXX XXXX 's office and was told that if a member of the military is summonsed, the court would contact the command 's legal department and they would arrange for the XXXX to meet the Sheriff at the XXXX police station. That never happened, either. My bank account is still frozen, and I was told that it would remain frozen until the {$3500.00} is paid. I get direct deposit from my employment, as well as VA XXXX. Is this legal? What options do I have? This " judgement '' is not even appearing on my credit report. This will render me homeless!!! Please help!
05/12/2015 No
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • Taking/threatening an illegal action
  • Sued w/o proper notification of suit
  • VA
  • 23451
Web
XXXX XXXX XXXX and Results Unlimited, Inc. has sued me via civil judgment for debt relative to their decision to evict me after my roommate moved out unexpectedly. After much pleading and providing a plethora of supporting evidence, the company pursued legal action and I was never informed. I eventually found out that there was a trial and judgement placed on my credit. I did an annual credit report review and noticed this judgement on my credit for {$3.00}, XXXX. The company has now placed a garnishment of 25 % of my disposable income and has since increased this amount to {$4800.00}. Meanwhile I have not been properly informed of any of these actions taken against me. Results Unlimited has not provided me with any forms or documents that has outlined any of their processes and actions toward pursuing this judgement of collections against me. When I reach out to Results Unlimited they only give me verbal information and aggressively leave me without any hard copies of evidence used in a court of law against me. I am a law abiding citizen who has overcome many personal obstacles to obtain my current career. This company sent court documents to an address that I moved from some 2 years ago and since have since lived at XXXX addresses any of those potentially being my " last known address '' but they chose the furthest address relative to time moved and distance to send these court correspondences. This company continues to use bad servicing practices to prey on individuals whom are already in compromising positions. I need assistance with this matter immediately and I am thankful for the support of CFPB.
07/24/2015 No
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • Taking/threatening an illegal action
  • Sued w/o proper notification of suit
  • VA
  • 23451
Web
XXXX XXXX XXXX, ( 3rd party collection agency ) acted in a very predatory manner. I found out I had a judgement placed on my credit XXXX XXXX XXXX ' ) by doing an annual credit check in XXXX XXXX '. Once I noticed this on my credit I reached out to XXXX XXXX XXXX. Immediately following my call, XXXX XXXX XXXX placed a garnishment on my wages. The problem is XXXX XXXX sent all court correspondences to my old address from 2013 in XXXX, NC. I had since lived at XXXX different addresses all in Virginia including the address that I was evicted from. After reaching out to XXXX XXXX XXXX XXXX XXXX ' they racked up {$5000.00} dollars in charges on my account and are garnishing XXXX % of my disposable income at {$1000.00} per month. I am a hardworking citizen and right now I am in another position for being evicted as well as defaulting on school loans, auto-loans and such forth. I had no clue about court dates or never received calls or correspondences as attempts to collect a debt etc. XXXX XXXX XXXX told me that they got the XXXX,. NC address off of an " credit report '' which on any recent credit report, has that address listed as it should be and it 's clearly not my last known address. The staff at this company has been rude and mis-leading. They have not come forth with information or ways to assist me, they have simply cut me off, given me shortened answers deferred my questions to their " legal department '' ( A manager named XXXX ), and they will not share any copies or paper trails of information concerning my case and the steps they took to contact me with alternatives to garnishment.
08/06/2020 No
  • Debt collection
  • Other debt
  • False statements or representation
  • Attempted to collect wrong amount
  • VA
  • 23320
Web Servicemember
I resided at any apartment called XXXX at XXXX managed by XXXX XXXX XXXX. Upon move out I received a final bill with a charge of {$1500.00} for carpets damage when there was no carpet damage. When I attempted to dispute this the apartment complex did not respond to my emails or phone calls and sent my file to the XXXX XXXX who later sent my file to a collection agency by the name is Results Unlimited. I have been trying to dispute this charge and not the rest of the charges as this charge is inaccurate and I have supplied them proof with condition of the apartment and carpets condition upon move out. I sent emails to XXXX upon receipt of the final bills with pictures of the apartments condition upon move out with no damages XX/XX/2020, and my account was in collections by XX/XX/XXXX with no contact or explanations from the XXXX XXXX or XXXX at XXXX prior to that. The collection agency ( Results Unlimited ) is telling me they can take legal action if I don't pay and if I choose to go to court I have to also pay the legal fees in addition to my final bill. This is opportunistic behavior during a pandemic to charge someone fraudulent charges. My Issue is incorrect billing/inaccurate charges, The Apartment complex XXXX at XXXX did not provide any reasoning or evidence to support these charges when I provided proof of the apartments condition upon move out. The XXXX company forwarded my file to collections as well without contacting me and the collection agency is wanting to charge me legal fees to dispute my concerns in addition to current charges or " take legal action '' if I don't pay.
12/17/2015 No
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • Taking/threatening an illegal action
  • Attempted to/Collected exempt funds
  • VA
  • 23608
Web
I was sued for a debt from XX/XX/XXXX on XX/XX/XXXX by Results Unlimited and attorney 's XXXX XXXX XXXX XXXX and XXXX XXXX XXXX, XXXX XXXX XXXX # XXXX, XXXX, Va XXXX regarding XXXX in the amount of {$1100.00}. I was unable to pay this debt. The suit was twelve years after the lease expired. Results Unlimited and Townhouse Park Apartments are still attempting to collect this debt and has placed a lien on my bank account. This is 18 years after the remaining balance on the lease was owed. Besides the statute of limitations expiration under the Fair Debt Collections Practice Act, XXXX XXXX XXXX XXXX and XXXX XXXX XXXX, attorney 's and Townhouse XXXX have place a lien on my bank account which contained Department of Education Student Loan Funds disbursed by XXXX University on XX/XX/XXXX. These funds are to be used only for educational purposes and XXXX XXXX XXXX XXXX, where my funds are currently being illegally withheld from my use and possession, refuses to release my Student Loan disbursement funds due to an 18 year old debt claimed by XXXX XXXX XXXX, their attorney 's XXXX XXXX XXXX XXXX and XXXX XXXX XXXX. My Student Loan funds are being illegally withheld to pay for an illegal judgment during my law school examinations and has caused me to suffer severe emotional distress. I would very much appreciate a call tomorrow Friday, XXXX/XXXX/XXXX to help me to get this matter resolved. I can be reached at XXXX. My email is XXXXXXXXXXXX. Have a blessed day.
08/10/2017 Yes
  • Debt collection
  • Other debt
  • Took or threatened to take negative or legal action
  • Sued you in a state where you do not live or did not sign for the debt
  • VA
  • 23462
Web
I received a letter from RESULTS UNLIMITED, INC on Friday XX/XX/XXXX claiming that I owed XXXX XXXX ( my old apartment complex ) {$130.00} I called the company ( ( XXXX ) XXXX ) TuesdayXX/XX/XXXX at XXXX. Gave the young lady my name and she wanted my address I told her they sent me a letter so it 's the same address. At that point she proceeded to tell me if I did not update and give her my address she could not send me to whomever I was to speak to regarding a debt that I supposedly owed. She told me when I called back with my address then I could speak to someone. I hung up, waited a couple of minutes and called back. Same lady answered the phone, I gave her a bogus P.O. Box Just to talk to someone. I was on hold for approximately 3 minutes. Once XXXX came on the phone I gave her my name and asked her what this DEBT COLLECTION letter about. XXXX then proceeded to ask me was I working and answered YES. Then she wanted to know where I worked. I told her I was not giving her that information. I do not know who she was or who the company she represents was. XXXX then told me then, that she could not help me. I told her that what ever this is about I am disputing the claim, and that I was not giving her my employment information. She then tells me that they will then just see me in court. I did not argue and simply said ok and then turned around and called the CFPB where I spoke with XXXX and here I am now.
11/02/2015 Yes
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • Cont'd attempts collect debt not owed
  • Debt was paid
  • VA
  • 234XX
Web
The issue I have with the judgement from XXXX Apartment complex in XXXX VA, is that my brother and I were wrongfullly evicted back XX/XX/XXXX. We had 3 days to find a new place, due to the wrongfull eviction. My brother and I was never notified or served with court documents. In XX/XX/XXXX, my bank account was frozen due to a Lien from this company. I call the number and talk with a collection rep, that advised me of this lien. I was then told I had to fax over a statement about this debt and also sign a release form so they could set up a payment plan. The representative informed that the funds would be available to me after I signed the release and payment plan. The company took my whole check of XXXX dollars, that put me in very bad financial crisis. After they assured me they would n't take the whole amount. Then I receive another judgement just recently that has put a lien on my banking account, stating that they won a judgement in XX/XX/XXXX against me. From my understanding of my rights, and looking at my credit report this item was charge off years ago. So what this company has done is Resubmitted an old debt that has either been paid or charged off. This has put my family in a bad financial crisis.
01/27/2016 Yes
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • Taking/threatening an illegal action
  • Seized/Attempted to seize property
  • VA
  • 22207
Web
Results Unlimited Inc, XXXX XXXX XXXX, XXXX XXXX XXXX, XXXX, XXXX Virginia XXXX, used a Writ of Fieri Facias to obtain my bank accounts. They improperly did so, the lawyer 's they hired to go to court for them used the wrong address on the Writ, I was never served and the Writ says " Not Found ''. " Not Found '' was supposed to stop them from going any further at that point. They have since sent me a copy of this via mail at the correct address, even though my correct address has been in the court documents since the beginning. They obtained my bank account information and sent a lien to my bank over a week before the process server date listed on the Lien Notice they sent me. The Lawyer 's say they are only their stand in 's in court and ca n't help. Results Unlimited says they refuse to remove the Lien unless they get {$1500.00} and a payment plan. They violated my due process rights and are committing fraud by holding my bank account with an invalid lien. They committed fraud to my bank by sending them paperwork that said they had a valid lien when in fact they did n't since I was never served.
12/19/2017 Yes
  • Debt collection
  • Other debt
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • VA
  • 23455
Web
On XXXX XXXX, {$510.00} was held by my bank. Upon calling, I was told it was in regards to a legal matter. I was given a phone number to Results Unlimited regarding a debt that I was unaware of. I asked how and when they notified me about this. SHe told me she did n't have the file in front of her and did n't know. She asked how I wanted to pay and that my options were a credit card or they 'd keep the funds currently being held. ( which seems illegal to me ) I woke up with NO CLUE why money of mine was being held. Out of fear, I paid with a credit card over the phone and was told I 'd receive a letter and the hold would be removed by my bank. Today I discovered, after calling my credit card company, that Results unlimited took a cash advance from my credit cared and I was charged another {$19.00} dollars. I was NEVER told it would be a cash advance. I 've tried calling and it just rings and rings. My credit card instructed me to call them, as they could not refund the charge. This has been awful. All 10 days before XXXX. There has been NO communication.
03/04/2017 No
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • Taking/threatening an illegal action
  • Sued w/o proper notification of suit
  • VA
  • 22407
Web
I am being sued for Non-Payment, but all payments have been sent on time as agreed, the payment in XXXX was returned said no such address in XXXX error, I immediately mailed payment back, they acknowledge the received on XX/XX/2017, this was only XXXX business days late, then I received letter impending legal action as well for Non-Payment, the received payment pry to sending letter, I feel this legal action is unnecessary and unwarranted, I am continuing to make payments on time as agreed. I was not properly served, I found the Warrant some distance outside my residence, and mailed from Debt Collector at letter date. When I tried to talk to the Debt Collector after receive letter of impending legal action, she would not or could not stop legal action, and was unwilling to compromise or resolve this issue due to XXXX error, and just wanted to add additional fees, the Debt Collector was unprofessional, insulting, and among other statements said I lack common sense. If they are granted a judgment I will have insufficient funds for housing expenses.
09/28/2023 No
  • Debt collection
  • Rental debt
  • Took or threatened to take negative or legal action
  • Sued you without properly notifying you of lawsuit
  • IN
  • 46835
Web
On XX/XX/2023, I noticed two unauthorized transactions were taken from my bank account for {$120.00} and {$410.00}. I found out that the bank stated it said legal order Debit case on the history and to contact XXXX XXXX XXXX, ( XXXX ) XXXX in XXXX XXXX, Va XXXX Instead of speaking to XXXX XXXX the number goes to a collection agency in XXXX, Va. where I no longer live and where there the debt was originated. The company did not notify me about the debt before they took the debt amount out of my bank account. my bank is still holding the funds and the company is stating that I need to sign a release form for them to receive the funds but I want to make payment arrangements and they seem to be making it difficult for me to do so. The original debt is {$250.00} but I'm being charged 6 % interest, Attorney fees : {$63.00}, and court cost : {$78.00}. Not right! All of these fees were taken out of my account.
10/17/2019 Yes
  • Debt collection
  • Other debt
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • VA
  • 23452
Web
Results Unlimited Inc. LLC has been harassing me since Ive contacted them about a letter I received. On XX/XX/2019 I received a letter from them stating that I owed them a debt from XXXX XXXX in the amount of {$2300.00}. This amount is news to me being that when I called the apartments they have no file on my stay there so where this amount came from isnt proven. I have then on the same day received another letter from them stating a complete different amount. The amount in this letter was {$2400.00}. Again this was the first time I heard of this. Last I spoke to someone from this company was on XX/XX/2019 and was told that if the debt wasnt collected that they could start garnishing my paychecks on top of taking my taxes. And after speaking to them and not coming to a conclusion, I will now make an effort to file a civil suit.
06/18/2023 No
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt was paid
  • VA
  • 24073
Web
Judgment was issued pursuant to a continuance of unlawful detainer for FINAL damages and rent. plaintiff was XXXX XXXX XXXX XXXX XXXX is XXXX XXXX XXXX The notice of hearing ( XX/XX/XXXX ) to establish was for XXXX and included XXXX in attorney fees ( I have this document ). The final judgment was for the amount of XXXX which I paid in full with interest on XX/XX/XXXX. I have the receipt for this payment. I am still receiving letters that include threat of legal action from the collection agency unless a balance of XXXX is paid. This balance was changed from XXXX initially and they claimed it was for legal fees which the judgment said were 0. They have not followed through with any legal action. I do not owe any of this money per the judgement. It is now XX/XX/XXXX and the letters keep coming.
07/13/2017 Yes
  • Debt collection
  • Other debt
  • Took or threatened to take negative or legal action
  • Sued you without properly notifying you of lawsuit
  • VA
  • 22407
Web
On X/XX/17 my bank account which included exempt funds was frozen. I was never notified of impending legal action or court proceedings involving this alleged debt. Upon further investigation papers were served to an invalid address in XXXX XXXX which I was never associated with. Court also had no record of lien until X/XX/17 late afternoon. Funds were withheld prior to that. Funds held caused undue hardship as I am a single mother and those funds were child support received. I had no access to any money whatsoever to care for myself or dependent child. Collection agency also refused to verify any information about debt without me providing them my place of employment. " XXXX '' was rude and unhelpful.
07/17/2017 Yes
  • Debt collection
  • Other debt
  • Written notification about debt
  • Didn't receive notice of right to dispute
  • MS
  • 391XX
Web Servicemember
I currently received a wage garnishment that I was n't served any paperwork for. After contacting the company, I was told by an employee that the paperwork was served to an address in XXXX even though they had my current address in XXXX on file. I have not received any written communication from the company to dispute the debt and they served me in a state that is over XXXX miles away therefore I am unable to file a wage exemption. I requested documentation of the debt and proof of any communication to my current address and was told they do n't have to give me anything.
07/12/2018 Yes
  • Debt collection
  • Other debt
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • VA
  • 226XX
Web
I was denied a rental property due to an outstanding balance on a property I allegedly rented from them ( I did not, they have the wrong person ) but I'm trying to get information to find out what's happening, and when I called them, they refused to provide proof of the debt. They also tried to trick me into providing my current employer, I guess to ease their collection process. I expect them to, immediately, provide either proof the debt belongs to me or to remove the debt from my rental credit report so I can shop for a new place to live.
05/05/2022 No
  • Debt collection
  • I do not know
  • False statements or representation
  • Impersonated attorney, law enforcement, or government official
  • VA
  • 23505
Web Servicemember
This company is impersonating to be a lawyer however they are a collections agency attempting to collect a debt from 11 years ago. they have put XXXX leins on my bank account over the past 3 year. however they have never reached out to me to settle the debt. i called the courts to verify the case number and the court clerk said it doesn't exist. per statue of limitations this isn't legal and I feel this company is harassing me and submitting deceptive information.
04/03/2020 No
  • Debt collection
  • Other debt
  • False statements or representation
  • Attempted to collect wrong amount
  • VA
  • 22601
Web
Lien put on bank account and all monies removed ( XXXX ) on XX/XX/2020. XXXX XXXX XXXX located in XXXX VA is the company who filed the legal paperwork but they have no information. Results XXXX XXXX in XXXX XXXX Va is the collection agency. They aren't taking phone calls and haven't responded to email. Due to the current pandemic this lien has caused extreme hardship to my family. I'm very concerned that the stimulus check will also be taken.
12/29/2022 No
  • Money transfer, virtual currency, or money service
  • Debt settlement
  • Unexpected or other fees
  • VA
  • 23703
Web
The main concern is that this collector accepts debit cards but charges a surcharge when they do. My paid-in-full amount was {$690.00} and I was charged {$720.00} ( just over 4 % ). I had to go to their office to even get a receipt as they refused to provide one when paid over the phone. Additionally, a dispute letter was mailed to the collector they failed to validate my debt within the 30 days required by law.
12/12/2016 No
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • Cont'd attempts collect debt not owed
  • Debt was paid
  • GA
  • 30067
Web
This company garnished my wages for a 2 party debt after I paid the amount that I owed.I contacted the company to let them know they had already garnished me for {$1700.00} and that the other party to the debt owed the rest and was told by XXXX that it did not matter, so I asked for a manager and the manager XXXX advised that they would continue to collect the debt regardless although I paid what I owed already.
06/27/2020 No
  • Debt collection
  • Other debt
  • False statements or representation
  • Attempted to collect wrong amount
  • VA
  • 23455
Web Servicemember
XX/XX/20 Results unlimited collected XXXX all the money we saved for a place of our own to live now they are holding XXXX from the same account. the original debt was for XXXX dollars. ( XXXX XXXX dollar. ) The check for ( XXXX ) was sign and cashed by their staff but was not reported as paid to courts. Our bank has the sign copy of the check. Results Unlimited XXXX XXXX XXXX XXXX XXXX XXXX VA XXXX
07/10/2021 No
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt was paid
  • GA
  • 30102
Web
Moved out in XXXX. Received bill in XXXX. Made numerous attempts to contact via email and phone regrading discrepancy Im receiving bill. Filed XXXX complaint. Spoke with XXXX XXXX at corporate who was supposed to look into having removed and contact me back. She never did. Collection agency is now harassing me and threatening legal action for debt that is not owed.
10/17/2021 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • GA
  • 30152
Web
Received a letter stating I owe over XXXX $ to a complex. Its not true. The debt is not mines. I asked for proof and they sent some back office document that doesnt prove anything. I am in the mist of purchasing a home and can not have this debt put on my credit. Please help.
07/27/2018 No
  • Debt collection
  • I do not know
  • Attempts to collect debt not owed
  • Debt is not yours
  • VA
  • 226XX
Web
Results Unlimited is ruining my rental history with a collection account that is apparently in my name somehow. After multiple attempts, they still refuse to provide proof of the debt owed. Therefore under consumer protection laws the debt in my name must be removed.
10/08/2020 No
  • Debt collection
  • Other debt
  • False statements or representation
  • Attempted to collect wrong amount
  • VA
  • 23320
Web Servicemember
Results Unlimited of XXXX XXXX, VA, Attempted to take EXEMPT funds from my XXXX pension from XXXX. Tried to collect wrong amount $ XXXX, and put a lien on my XXXX XXXX account, denying my access to my pension!!
12/28/2021 No
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • VA
  • 23505
Web
XXXX XXXX and I XXXX XXXX settled outta court for {$500.00} on XXXX XXXX... They took my security deposit and trying to come take my money...
08/11/2021 No
  • Debt collection
  • Other debt
  • Written notification about debt
  • Didn't receive notice of right to dispute
  • VA
  • 23669
Web Servicemember
08/03/2020 No
  • Debt collection
  • Other debt
  • Took or threatened to take negative or legal action
  • Sued you without properly notifying you of lawsuit
  • MD
  • 20910
Web
05/24/2020 No
  • Debt collection
  • Other debt
  • False statements or representation
  • Attempted to collect wrong amount
  • VA
  • 23703
Web
09/05/2019 No
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • VA
  • 23452
Web Servicemember
01/03/2019 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt was paid
Referral
11/07/2018 Yes
  • Debt collection
  • Other debt
  • Took or threatened to take negative or legal action
  • Sued you without properly notifying you of lawsuit
Phone
10/30/2018 No
  • Debt collection
  • Mortgage debt
  • False statements or representation
  • Attempted to collect wrong amount
  • VA
  • 22405
Web
06/26/2018 No
  • Debt collection
  • Other debt
  • False statements or representation
  • Attempted to collect wrong amount
  • VA
  • 22207
Web
07/14/2017 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • CA
  • 90038
Web Servicemember
05/09/2017 Yes
  • Debt collection
  • Other debt
  • Written notification about debt
  • Didn't receive notice of right to dispute
  • VA
  • 23661
Web
02/23/2017 No
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • Communication tactics
  • Used obscene/profane/abusive language
  • VA
  • 22407
Web
02/16/2017 No
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • Cont'd attempts collect debt not owed
  • Debt is not mine
  • VA
  • 23464
Web
10/24/2016 Yes
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • Taking/threatening an illegal action
  • Sued where didn't live/sign for debt
  • VA
  • 23504
Web
11/21/2014 No
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • Cont'd attempts collect debt not owed
  • Debt was paid
  • VA
  • 23608
Web Servicemember
08/19/2014 No
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • Taking/threatening an illegal action
  • Sued w/o proper notification of suit
  • VA
  • 23601
Web
08/05/2014 No
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • False statements or representation
  • Attempted to collect wrong amount
  • CO
  • 80012
Web
01/06/2014 Yes
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • Communication tactics
  • Threatened to take legal action
  • VA
  • 23670
Web
01/04/2014 Yes
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • Communication tactics
  • Threatened to take legal action
  • SC
  • 29572
Web Servicemember
12/02/2013 Yes
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • Cont'd attempts collect debt not owed
  • Debt is not mine
  • VA
  • 23831
Web