Resolve Partners, LLC CFPB Complaints

2000 Latest Complaints

Date Received	Timely Response	Product	Issue	State / Zip	Submitted Via	Tags
12/10/2017	Yes	Debt collection I do not know	Attempts to collect debt not owed Debt is not yours	DC 20018	Web
To resolve partner llc RPL XXXX I am writing this letter in response to a notice sent to me from your organization on XXXX XXXX 2011. This letter is not a refusal to pay, instead it is in accordance with the Fair Debt Collection Practices Act, 15 USC 1692g Sec. 809 ( b ) that your claim is disputed and validation is requested. Please note that this letter is NOT a request for VERIFICATION that the account exists, instead, I am seeking VALDIATION that I have a legal obligation to pay you for the account referenced above under the Fair Debt Collection Practices Act. In accordance with the Fair Debt Collection Practices Act, please provide me with the following : An explanation of what the money owed is for. An explanation of how the amount owed was calculated. Copies of any agreements signed obligating you to pay for the debt. Provide copies or other verification of any judgment ( if applicable ). Prove that federal and state statue of limitations applicable to the debt have not expired. Identify who the original creditor of the debt was. Provide verification that the collection agency is licensed to collect in my state. Provide their license numbers and registered agent. In addition, this letter serves to inform you that if your offices have reported invalidated information to any of the 3 major Credit Bureau 's ( XXXX, XXXX or XXXX XXXX ) this action might constitute fraud under both Federal and State Laws. Due to this fact, if any negative mark is found on any of my credit reports by your company or the company that you represent I will not hesitate in bringing legal action against you for the following : Violation of the Fair Credit Reporting Act Violation of the Fair Debt Collection Practices Act Defamation of Character In the event you are able to provide the requested documentation above, I will require at least 30 days to investigate this information during which time I expect no further contact from your offices or the company that you represent. Furthermore, during this 30 day validation period, if you take any action towards any of my credit reports which could be considered as having a negative effect, I will have no choice but consult with my legal counsel for suit. This includes listing any information to a credit reporting agency or other repository that could be inaccurate, invalidated and/or verifying that an account is accurate without having sufficient proof to back up such claim. If your office fails to respond to this validation request within 30 days from the date of your receipt, all references to this account must be deleted and completely removed from my credit file and a copy of such deletion request shall be sent to me immediately. I would also like to request, in writing, that no telephone contact be made by your offices to my home or to my place of employment. If your offices attempt telephone communication with me, including computer generated calls and calls or correspondence sent to or with any third parties, it will be considered harassment and once again I will have no choice but to seek the advice of counsel and file suit. All future communications with me MUST be done in writing and sent to the address noted in this letter by USPS. I look forward to you response and validation or deletion of the above referenced account so that I am not forced to proceed with any legal action. To resolve partner llc RPL XXXX I am writing this letter in response to a notice sent to me from your organization on XXXX XXXX 2011. This letter is not a refusal to pay, instead it is in accordance with the Fair Debt Collection Practices Act, 15 USC 1692g Sec. 809 ( b ) that your claim is disputed and validation is requested. Please note that this letter is NOT a request for VERIFICATION that the account exists, instead, I am seeking VALDIATION that I have a legal obligation to pay you for the account referenced above under the Fair Debt Collection Practices Act. In accordance with the Fair Debt Collection Practices Act, please provide me with the following : An explanation of what the money owed is for. An explanation of how the amount owed was calculated. Copies of any agreements signed obligating you to pay for the debt. Provide copies or other verification of any judgment ( if applicable ). Prove that federal and state statue of limitations applicable to the debt have not expired. Identify who the original creditor of the debt was. Provide verification that the collection agency is licensed to collect in my state. Provide their license numbers and registered agent. In addition, this letter serves to inform you that if your offices have reported invalidated information to any of the 3 major Credit Bureau 's ( XXXX XXXX or XXXX XXXX ) this action might constitute fraud under both Federal and State Laws. Due to this fact, if any negative mark is found on any of my credit reports by your company or the company that you represent I will not hesitate in bringing legal action against you for the following : Violation of the Fair Credit Reporting Act Violation of the Fair Debt Collection Practices Act Defamation of Character In the event you are able to provide the requested documentation above, I will require at least 30 days to investigate this information during which time I expect no further contact from your offices or the company that you represent. Furthermore, during this 30 day validation period, if you take any action towards any of my credit reports which could be considered as having a negative effect, I will have no choice but consult with my legal counsel for suit. This includes listing any information to a credit reporting agency or other repository that could be inaccurate, invalidated and/or verifying that an account is accurate without having sufficient proof to back up such claim. If your office fails to respond to this validation request within 30 days from the date of your receipt, all references to this account must be deleted and completely removed from my credit file and a copy of such deletion request shall be sent to me immediately. I would also like to request, in writing, that no telephone contact be made by your offices to my home or to my place of employment. If your offices attempt telephone communication with me, including computer generated calls and calls or correspondence sent to or with any third parties, it will be considered harassment and once again I will have no choice but to seek the advice of counsel and file suit. All future communications with me MUST be done in writing and sent to the address noted in this letter by USPS. I look forward to you response and validation or deletion of the above referenced account so that I am not forced to proceed with any legal action.
04/18/2016	Yes	Debt collection I do not know	False statements or representation Attempted to collect wrong amount	NC 28081	Web	Older American
When you rent from these apartments, the manager will be your real estate broker. Regarding the BAD MANAGEMENT of these apartments, at an apartment complex build and managed by the same company that is building and managing XXXX It appears as though management lied about the amenities that they offered such being a tanning bed and garages. It appears as though management and or other personnel of the apartments did willfully and intentionally alter our lease contract by extending the end date of the contract by one month without our knowledge and approval. It appears as though management and or other personnel photographed themselves as they vandalized the carpet in the apartment that we rented and vacated at the apartments. After vacating said apartment, we hired an apartment cleaning service to clean said apartment, and we hired a carpet cleaning service to clean said carpet. After management and maintenance personnel from the apartments examined and approved the condition and cleanliness of said apartment, it appears as though management and or other personnel at the apartments photographed themselves as they intentionally forced a finger between the seams of the carpet and ripped the seams apart. The management and or other personnel then blamed me for ripping the carpet seams apart and billed me for the replacement of the entire said carpet in the apartment and violating the end date of said lease. The same may happen to you. During construction you will eat dirt and your car will be covered with dirt. You will constantly head the sound of builders and machinery, and the amenities they promised you will either never be there of be built a year or more later. They are petty and rude and have a relationship with a collection agency that will submit your name and social security number to XXXX and other credit bureaus on management 's request. If you rent there you will be renting from fly by night builders that build apartment complexes sell them and leave town. Watch out for the mold, leaks, thin floors and walls and a manager that is a mean realtor. Fraud is the intentional use of deceit, a trick or some dishonest means to deprive another of his or her or its money, property or a legal right. A party who has lost something due to fraud is entitled to file a lawsuit for damages against the party acting fraudulently, and the damages may include punitive damages as a punishment or public example due to the malicious nature of the fraud. Quite often there are several persons involved in a scheme to commit fraud and each and all may be liable for the total damages. Inherent in fraud is an unjust advantage over another which injures that person or entity. It includes failing to point out a known mistake in a contract. There is a known mistake in a contract that was never pointed out to me by my broker. It also includes failing to not reveal a fact which he or she has a duty to communicate, such as not delivering promised amenities. My broker promised amenities including a tanning bed and garages as originally understood. The amenities of a tanning bed and garages were not delivered to me as promised. Constructive fraud can be proved by a showing of breach of legal duty such as lying about advertising amenities that were not delivered. Constructive fraud can be proved by a showing of breach of legal duty without direct proof of fraud or fraudulent intent. Extrinsic fraud occurs when deceit is employed to keep someone from exercising a right, such as a fair trial, by hiding evidence or misleading the opposing party in a lawsuit.
01/19/2016	Yes	Debt collection Other (i.e. phone, health club, etc.)	Cont'd attempts collect debt not owed Debt was paid	NC 28081	Web	Older American
XXXX XXXX is the XXXX, and XXXX in the State of North Carolina. The XXXX XXXX apartments are located at XXXX XXXX XXXX XXXX, XXXX, NC XXXX, phone : XXXX. Based on my analysis of this situation, I hereby submit this complaint against XXXX XXXX, manager of the XXXX XXXX apartments, and XXXX in the State of North Carolina. Here are my thoughts. It appears as though management and or other personnel of the apartments did willfully and intentionally alter our lease at the apartments without our knowledge and approval. It appears as though management and or other personnel vandalize the carpet in the apartment that we rented and vacated at the apartments. After vacating said apartment, we hired an apartment cleaning service to clean said apartment, and we hired a carpet cleaning service to clean said carpet. After management and maintenance personnel from the apartments examined and approved the condition and cleanliness of said apartment, it appears as though management and or other personnel at the apartments intentionally forced a finger between the seams of the carpet and ripped the seams apart. The management and or other personnel then blamed me for ripping the carpet seams apart and billed me for the replacement of said carpet and violating the end date of said lease. Please find attached a copy of the page of the lease that management and or other personnel at the apartments appear to have willfully and intentionally altered without our knowledge and approval. Please find attached pictures of what appears to be management and or other personnel at the apartments. It appears as though management and or other personnel employed by the apartments allegedly took the photographs. The pictures appear to show management and or other apartment personnel in the process of I think willfully and intentionally vandalizing the carpet in the apartment that we rented and vacated from the apartments. Upon my denial of said accusations, management and or other personnel at the apartments ordered a collection agency, Resolve Partners, XXXX XXXX XXXX XXXX, XXXX NC XXXX, phone : XXXX to collect payment from me for damaging said carpet and violating said lease. Based on my analysis of this situation, I hereby submit this complaint against Resolve Partners. Here are my thoughts. When I refused to pay the collector for damages by management and or other personnel at the apartments to said carpet and what I think was contract malpractice by management and or other personnel at the apartments, the collector referred me to XXXX XXXX, thereby damaging my credit rating. The collector accepted this account from the apartments with I think possibly no proof of wrong doing by me. The collector accepted this account from the apartments and referred this account to XXXX XXXX with no substantiated proof of wrong doing by me.
02/23/2016	Yes	Credit reporting	Credit reporting company's investigation Inadequate help over the phone	NC 28081	Web	Older American
Please find attached a copy of the page of the lease that management and or other personnel at the apartments appear to have willfully and intentionally altered without our knowledge and approval therefore, I hereby request that the charge for rent for the month of XXXX, 2014 be removed from my XXXX credit report. Please find attached pictures of what appears to be management and or other personnel at the apartments. It appears as though management and or other personnel employed by the apartments allegedly took the photographs. The pictures appear to show management and or other apartment personnel in the process of I think willfully and intentionally vandalizing the carpet in the apartment that we rented and vacated from the apartments therefore, I hereby request that the charge for damage to the carpet in the apartment be removed from my XXXX credit report. I hereby request that the charge for rent for the month of XXXX, 2014 be removed from my XXXX credit report on the grounds that Resolve Partners, a collection agency, failed to vet this case properly according to the rules and regulations as outlined in the OBLIGATIONS OF FURNISHERS UNDER THE FCRA because the lease ended on XXXX XXXX, 2014 and XXXX XXXX, a realtor in the State of North Carolina and manager of the XXXX XXXX Apartments in XXXX, NC used a writing instrument to manually change the end date of the lease from XXXX/XXXX/2014 to XXXX/XXXX/2014 without my knowledge or permission. I hereby request that the charge for carpet damage be removed from my XXXX credit report on the grounds that Resolve Partners, a collection agency, failed to vet this case properly according to the rules and regulations as outlined in the OBLIGATIONS OF FURNISHERS UNDER THE FCRA because after vacating said apartment, I hired an apartment cleaning service to clean said apartment, and I hired a carpet cleaning service to clean said carpet. After management and maintenance personnel from the apartments examined and approved the condition of the carpet and cleanliness of said apartment, it appears as though management and or other personnel at the apartments intentionally forced a finger between the seams of the carpet and ripped the seams apart. The management and or other personnel then blamed me for ripping the carpet seams apart and billed me for the replacement of said carpet and violating the end date of said lease. I hereby request that the charge for rent for the month of XXXX, 2014 be removed from my XXXX credit report on the grounds that Resolve Partners, a collection agency, failed to vet this case properly according to the rules and regulations as outlined in t
02/09/2016	Yes	Debt collection Other (i.e. phone, health club, etc.)	Disclosure verification of debt Right to dispute notice not received	NC 28081	Web	Older American
I feel that I have not been treated fairly in this matter by XXXX XXXX XXXX, Resolve Partners, and XXXX. Please find attached a copy of the lease that appears to have been altered by management and or other personnel at the apartments. Please note that the collection agency or the creditor will probably refuse to show you the actual lease because the creditor altered the lease and have therefore incriminated themselves. Please note that the creditor has already sent a dossier regarding this case to the NC Department of Justice, and the NC Department of Justice has sent a copy of that dossier to me. If you look at the lease then you will see that the creditor simply changed the end date of the lease from XXXX/XXXX/2014 to XXXX/XXXX/2014 without my knowledge and approval. Please find attached pictures of what appears to be management and or other personnel at the apartments. After vacating said apartment, we hired an apartment cleaning service to clean said apartment, and we hired a carpet cleaning service to clean said carpet. After management and maintenance personnel from the apartments examined and approved the condition and cleanliness of said apartment, it appears as though management and or other personnel at the apartments intentionally forced a finger between the seams of the carpet and ripped the seams apart. It appears as though management and or other personnel employed by the apartments allegedly took the photographs. The pictures appear to show management and or other apartment personnel in the process of I think willfully and intentionally vandalizing the carpet in the apartment that we rented and vacated from the apartments. Upon my denial of said accusations, management and or other personnel at the apartments ordered a collection agency, Resolve Partners, to collect payment from me for damaging said carpet and violating said lease. When I refused to pay the collector for damages by management and or other personnel at the apartments to said carpet and what I think was contract malpractice by management and or other personnel at the apartments, the collector referred me to XXXX, thereby damaging my credit rating. The collector accepted this account from the apartments with I think possibly no proof of wrong doing by me. The collector accepted this account from the apartments and referred this account to XXXX with no substantiated proof of wrong doing by me. Please intercede in my behalf to assist me in achieving a fair solution in this matter.
09/26/2021	Yes	Credit reporting, credit repair services, or other personal consumer reports Other personal consumer report	Incorrect information on your report Information is incorrect	GA 30064	Web
I applied for an apartment and they used a Credit background agency Ive never heard of, RESOLVE and while inspecting the information I see several issues that are out dated, addresses I never lived at, account that are reported erroneous, I had a Idenity Thief case several Years ago. and I sometimes see issues that the people used to gain some kind of use. 1 ) there are many different name variations, I did not spell my name any different ways other than I use it. Because of this I was denied a Place to live. I have no Rental or Utility Companies default, I am widowed and worked to rebuild my self and I see companies like this looking to create bad reports. My issues are the many errors reported 2 ) XXXX XXXX ( XXXX ) This item was a mail order TV trial which the original was paid.. I did not like the makeup and returned the package..But the company instead resent more, Telling me to keep it then sent a XXXX. I complained and they would not resolve the issue.. Thats why they no longer sell the products via TV, because that was not real according to their Ad. I have challenged it and than no one has ever taken the complaint serious.. also they added more fee. 3 ) I never ordered from XXXX XXXX but yet they keep insisting I did. Ive filed complaints of Not my account all they send is a copy of a order. 4 XXXX XXXX XXXX XXXX XXXX I had two separate credit card accounts I had one and Paid it off before it was delinquent. I need them to send the evidence of two accounts two separate signatures for 2 accounts and the evidence that their BAD business practices did not cause delinquency. 5 ) Metadate Be removed as it is paid, I wanted it removed since it is satisfied. 6 ) Web Fingerhut is 7 years old reporting. past credit reporting time 8 ) XXXX XXXX is over 7 years reporting and was deleted from other Credit Reporting agencies ( XXXX XXXX ) 8 ) As stated I did not use various forms of my name. 9 ) The many Phone number are not mines directly but of possibly others around Me. 10 ) I lived in New York until XXXX Period!! Never lived in these addresses XXXX XXXX XXXX, XXXX XXXX XXXX, XXXX XXXX XXXX XXXX, GA, XXXX XXXX, NY in XXXX and XXXX XXXX XXXX XXXX XXXX XXXX, XXXX XXXX XXXX XXXX XXXX FCC Grand. I have never had any background screening company report such information that is so erroneous. I have worked for Government Agencies, Federal Level and none of those very detailed Background Check company created the most Harm.
09/14/2015	Yes	Credit reporting	Incorrect information on credit report Account terms	MO 64151	Web
I leased a home located at XXXX XXXX XXXX, XXXX, NC XXXX. My lease terms were XXXX/XXXX/XXXX through XXXX/XXXX/XXXX. I vacated the unit and returned possession XXXX/XXXX/XXXX. I relocated to XXXX, MO and entered into another lease agreement on XXXX/XXXX/XXXX. I never communicated or received any correspondence from the property owner or property management company until XXXX. I learned that on XXXX/XXXX/XXXX, the property management company, XXXX XXXX and XXXX requested possession of the unit through the XXXX County Courts. XXXX XXXX was award possession on XXXX/XXXX/XXXX. I did n't learn of the request for possession, any debt owed nor was it reported to any of the credit reporting agencies until XXXX XXXX, XXXX. More than 5 years later I received a notification from my credit monitoring service that an entry was added to my credit report stating I owed {$7100.00}. I knew immediately this amount was bogus. On XXXX XXXX, XXXX, I contacted XXXX County Courts for a record of what XXXX submitted as damages ( attached ). XXXX submitted to the courts a balance of {$1400.00} for past due rents and late charges ( which I disagree with ). However, they sold my account to Resolve Partners , Inc. and stated to this company I owed {$7100.00} in rents. They provided Resolve XXXX , Inc. an itemized statement ( attached ) stating I resided in the unit for 5 additional months after they had obtained possession from the courts. This is untrue. As I previously stated, I fulfilled my lease which expired XXXX/XXXX/XXXX and moved out of the unit on XXXX/XXXX/XXXX ( lease attached ). Furthermore, why would a property management company allow a tenant to remain in a unit without paying rent for 5 additional months after they obtained legal possession of the unit from the courts? XXXX fabricated the amount of the debt I owed them to be able to sell it at a higher price to Resolve Partners , Inc. Even if I am liable for the {$1400.00} that XXXX submitted to the courts, I was not credited for the {$950.00} security deposit I paid upon taking possession on XXXX/XXXX/XXXX. This would make my balance {$470.00}, not {$7100.00}. I have requested that Resolve Partners remove this inaccurate information numerous times and yet it still remains on my credit report.
03/25/2015	Yes	Credit reporting	Credit reporting company's investigation Problem with statement of dispute	FL 329XX	Web
Filed dispute online with all XXXX credit reporting agencies concerning the account from Resolve Partners LLC for {$2200.00} for damages to a house I rented from XXXX in XXXX SC XXXX XXXX to XXXX. I did have to vacate the property before the lease was fulfilled but the house was re-rented immediately. There was no dispute over the rent. The itemized bill they sent to me shows that fact ( see * on attached bill where it shows the amount did not change indicating there was no lapse of tenants ). The dispute is over damages. I caused no such damage as evidenced by a letter of reference written and signed by XXXX in Charge : XXXX XXXX ( see attached letter ). I have a long history of home rental and have never had a problem. There are no other such complaints on my credit files. I have always left the properties I have rented in better condition than I found them. I believe this dispute with XXXX resulted from my physical inability to complete the counter top after the kitchen stove was removed. XXXX recognized that the built-in stove that was there when I rented the house was severely damaged and posed a fire risk. I offered to remove the stove and use my own appliance relieving them, temporarily, of the duty of replacing it for me. I, however, did not agree to leave my stove when I moved. There was no other damage to the house from me. XXXX kept my security deposit which more than covers any perceived damages. Now Resolve Partners LLC is attempting to profit from this dispute by damaging my credit. I have written to them via certified mail and they have not responded except to update and reiterate this bogus debt. I have written XXXX as well who have also not responded. The credit reporting agencies ; all XXXX majors, have also not responded to my disputes. I believe the bill generated by XXXX XXXX XXXX serves as its own evidence that I do not owe this debt. It shows the inflated charges for petty damages, the unreasonable expectation that I finish out their counter top after the stove install, and the retention of my security deposit even though the house was immediately re-rented. Thank you for your consideration.
09/04/2018	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Incorrect information on your report Information belongs to someone else	SC 29445	Web
Hi I am contacting you because I am dealing with multiple accounts on my report that are showing up due to fraudulent activity. I recently looked at my credit report and noticed multiple accounts on my report that were not opened by me, there are many medical collection accounts which I have never finance any of my medical costs. I am also seeing accounts from banks that Ive never opened an account with or gotten a loan from or even a credit card. I do not know how these items are showing on my report, I believe some one could have my information and is using it to open these accounts. It could also be some one elses accounts showing on my report. I really need this to be resolved as I am looking to buy a house soon and these items are depicting my score incorrectly as I have never been late on any of my bills. Please let me know if you require anymore information or have any questions. ITEMS ON MY REPORT THAT ARE NOT MINE : XXXX XXXX XXXX, XXXX, XX/XX/XXXX, BALANCE {$0.00} XXXX, XXXX, XXXX, XX/XX/XXXX, BALANCE {$25.00} XXXX XXXX XXXX, XXXX, XX/XX/XXXX, BALANCE {$280.00} XXXX XXXX XXXX, XXXX, XX/XX/XXXX, BALANCE {$28.00} XXXX XXXX XXXX, XXXX, XX/XX/XXXX, BALANCE {$29.00} XXXX XXXX XXXX, XXXX, XX/XX/XXXX, BALANCE {$950.00} XXXX XXXX XXXX, XXXX, XX/XX/XXXX, BALANCE {$26000.00} XXXX XXXX XXXX, XXXX, XX/XX/XXXX, BALANCE {$17.00} XXXX XXXX, XXXX, XX/XX/XXXX, BALANCE {$430.00} XXXX XXXX XXXX, XXXX, XX/XX/XXXX, BALANCE {$19000.00} XXXX XXXX XXXX XXXX, XXXX, XX/XX/XXXX, BALANCE {$0.00} MEDICAL, XXXX, XX/XX/XXXX, BALANCE {$32.00} XXXX, XXXX, XX/XX/XXXX, BALANCE {$11000.00}
08/25/2015	Yes	Debt collection Other (i.e. phone, health club, etc.)	Communication tactics Used obscene/profane/abusive language	NC 28215	Web
I received calls this company called Resolve Partners in XXXX NC I spoke to the male in the office he said so many harsh and unprofessional words to I asked to speck to his manger he said I could If I paid my freaking bill that I owe I tried to explain to him that I do n't owe this and that I applied for XXXX aprtments and I choose the other XXXX he said that I owe this amount and I better pay it. I reached out to my county court house and was told that it was a court hearing that I knew nothing about and that the judge only asked for the possession of the unit back not any money so I called the collection agency back and advised them of what I was told and offered to give them the proof that was given to me they declined and say you better off paying this we are n't going to remove from credit an they will do what they need to do to get this money and continued to call until I asked the attorney at my job to send them a letter and email and he did and they have stopped calling and he also sent them a letter to remove from my credit reports and they have continued to report me to all XXXX credit reports. I have never lived at this apartment complex and never had any utilities in my name there I choose my current apartment location instead and have proof and all my rental payments and utilities listed in my name. This company has given me so much stress and harassment and is ruining my credit. please, please please help me. Thanks in advance
11/27/2019	Yes	Debt collection Other debt	Threatened to contact someone or share information improperly Contacted your employer	NC 28269	Web
Wednesday, XX/XX/XXXX, On Wednesday XX/XX/2019 a calls came to my job from Resolve Partners , LLC due to alleged negligent account, which resulted in conversation with my superior telling me no personal calls on the production floor. In speaking with several representatives ( XXXX. & XXXX XXXX, Collections supervisor @ XXXX ), I found not only were they combative, After multiple times being placed on hold, It is clear that Resolve Partners , LLC has never been held accountable for the impact of employee error on customers, misleading credit reporting, unethical collecting and deceptive practices. In fact, on the call i demand a supervisor name and XXXX XXXX provide Business overall Manager XXXX XXXX XXXX XXXX representative failed to issue a mandatory stop calling work place on XX/XX/XXXX, they called back into the office.The abuse of practice is a direct violation of the FDCPA Regulations Therefore, this is a formal complaint to make notice of the following : employee negligence, misleading credit reporting, unethical collecting and deceptive business practices. Due to the harassing calls made by Resolve Partners my livelihood has been drastically impacted and it is my hope that your compliance with this request is swift and efficient according to the statutes of the FCRA. Your time and attention to this matter is greatly appreciated. Regards,
09/28/2022	Yes	Credit reporting, credit repair services, or other personal consumer reports Other personal consumer report	Incorrect information on your report Public record information inaccurate	OH 44122	Web
On XX/XX/2022 I sent a email and USPS certified letter to RESOLVE Partners in regards of the inaccurate information being furnished with their organization. I informed RESOLVE Partners in this email and USPS certified letter of each inaccurate account and how it was in-fact inaccurate. I received confirmation from RESOLVE Partners employee that my email and correspondence had been successfully received. After confirmation of the receipt of my correspondence from RESOLVE Partners, I discovered that RESOLVE Partners is still furnishing and distributing the inaccurate information that was verified as inaccurate on my consumer profile. I informed RESOLVE Partners again through email on XX/XX/2022, that the inaccurate information is still be furnished, and I have not received an response back. RESOLVE Partners is now in violation of 15 USC 1681sXXXX ( B ) : Reporting information after notice and confirmation of errors A person shall not furnish information relating to a consumer to any consumer reporting agency if ( i ) the person has been notified by the consumer, at the address specified by the person for such notices, that specific information is inaccurate ; and ( ii ) the information is, in fact, inaccurate.
02/05/2019	Yes	Debt collection Other debt	Written notification about debt Didn't receive notice of right to dispute	AZ 85041	Web
I am extremely concerned about privacy practices of this company. I was shopping for a new car and noticed a recent reporting from a collections agency. I disputed the charge in collections because I had already paid it to the property management company in XX/XX/2015 shortly after vacating the property. In response to my dispute, I received a letter informing me it is my debt to be paid and please refer to the lease attached. The lease attached was for an entirely different person at a different property managed by the same company. The letters included the full lease and all certified letters sent to this individual. I contacted the woman to inform her they had made this mistake and warn her to watch her credit report just in case they had done this before. She informed me she has had issues with identify theft and has been trying to dispute this charge for quite some time. I sent her a copy of the letter that was sent to me for her records. The order that the papers were in appears as though someone grabbed from a stack and assumed all of the papers below the letter addressed to me were mine.
01/11/2020	Yes	Debt collection Other debt	Attempts to collect debt not owed Debt is not yours	MD 21061	Web
I spoke to the manager at the property, XXXX XXXX and asked her to send me a detail copy of the supposedly bill I owed and as of today 's date. I have not received any information. As you look into my credit history I pay my debt in full if it's owed and know that this is not the case for me in this situation. I feel this individual is trying to collect money that is not merited. I asked her what was the debt for and she stated it was for the apartment being left uncleaned, which is highly unlikely for me as I am XXXX. So, can you please look into this matter, so it can be resolved and my credit score can be restored. If I get proof I owe the bill then, I will take care of my responsibility, however, I refuse to go around giving out money to people. Finally, I will need my account secured with some measure of security as someone has stolen my information and is looking into my credit info. I thank you for your attention to this matter. XXXX XXXX
06/21/2018	Yes	Credit reporting, credit repair services, or other personal consumer reports Other personal consumer report	Identity theft protection or other monitoring services Received unwanted marketing or advertising	FL 32563	Web	Servicemember
On XX/XX/2018, I submitted an application to lease a house in XXXX XXXX FL. As part of the application, I agreed to a background and credit check. On XX/XX/2018 a credit/background check was conducted as part of the application. The inquiry into my credit history was a " hard '' inquiry vice a " soft '' one. This type of inquiry is not warranted for a just leasing a home. This type of inquiry is normally reserved when one requests credit in the form of a mortgage, credit card, loan. The information obtained, could have easily been done with a soft inquiry. The difference between XXXX and XXXX is now 22 points. Prior to the hard inquiry, they were the same. I called the company to ask why, and even after discussing the difference between hard and soft inquiries, they simply stated " we do hard inquiries '' They need to stop doing this, and immediately restore to my credit rating.
12/14/2020	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Incorrect information on your report Information belongs to someone else	NY 11229	Web
There are unknown hard inquiries on my credit report. Im requested the verification of the inquiries and the method of verification. On XX/XX/XXXX, US SM BUS ADMIN ODA add a hard inquiry on my credit report per XXXX. On XX/XX/XXXX, XXXX/XXXX add a hard inquiry on my credit report per XXXX. On XX/XX/XXXX, RESOLVE PARTNERS LLC add a hard inquiry on my credit report per XXXX. On XXXX XXXX, XXXX, RESOLVE PARTNERS LLC add a hard inquiry on my credit report per XXXX. But companies did not provide the following proof : Permissible Purpose My written authorization Proof that I personally initiated these inquiries. To my knowledge, I have not signed any documents authorizing your organization to view my credit history therefore, your inquiry into my credit report violates the Fair Credit Reporting Act, Section 1681b ( c ) : Transactions Not Initiated by Consumer.
09/20/2022	Yes	Credit reporting, credit repair services, or other personal consumer reports Other personal consumer report	Incorrect information on your report Public record information inaccurate	OH 44122	Web
RESOLVE Partners is furnishing and distributing inaccurate information in regard to my consumer report. On XX/XX/2022, The XXXX XXXX XXXX delivered an Adverse Action Notice pertaining to the credit application I submitted. On this notice, The XXXX XXXX XXXX informed me that a decision was made in relation to the information received from RESOLVE Partners. In detail, my credit application was denied because RESOLVE Partners furnished and distributed the information that I have a " Criminal Background ''. This information is 100 % FALSE!!, I've never been convicted of any criminal offense ( XXXX ) in my life!! RESOLVE Partners has caused me to lose the opportunity to a home that I am deserving of- all because the furnishing and distribution of inaccurate information in regard to my consumer report.
11/15/2019	Yes	Debt collection Mortgage debt	False statements or representation Attempted to collect wrong amount	NC 28208	Web
This apartment complex has on my credit report that I owe over 4,000 dollars. When i vacated this premises I was only 2 to 3 months behind with a rent of XXXX. The collection agency called me and literally interrogated me with questions and advised the the landlord mentioned he had t get a new stove and a new refrigerator and they totally exaggerated on the condition of the apartment, which I feel is very unfair and unethical. I they wanted to put new appliances in the apartment, then that would have been their expenses because there was absolutely nothing wrong with either one, I barely cooked. I have disputed this once, and lost, and I can not move forward with paying anything off, or improving my credit with unlawful and untruthful amounts placed on my credit.
09/16/2021	Yes	Credit reporting, credit repair services, or other personal consumer reports Other personal consumer report	Improper use of your report Reporting company used your report improperly	IN XXXXX	Web
I completed an application to rent a residual property. I sent the application without my SSN due to the SSN guidelines. Your SSN is only to be shared with your current employer for SSN benefits administration. Resolve Partners, who is a third party rental application review company, retrieved my SSN some how illegally without my consent and pulled a credit report on me. That credit report was then shared with XXXX XXXX of XXXX. XXXX XXXX of XXXX then reviewed my credit report and denied my application to rent from them. I communicated to Property Management of XXXX that they were in violation of the FCRA act and SSN Act for having my credit report pulled without my consent and illegally obtaining my SSN
10/02/2020	Yes	Credit reporting, credit repair services, or other personal consumer reports Other personal consumer report	Problem with a company's investigation into an existing issue Was not notified of investigation status or results	OH 44128	Web
On XX/XX/2020 I submitted an application for a rental property company denied me per email I requested my report that has not been provided to me.I have contacted the individuals XXXX XXXX XXXX ) that hired third party ( RESOLVE ) to conduct background and credit check. I feel that are discriminatory due to the fact that they are telling me to contact someone that they hired to conduct a check on myself. I have contacted Resolve on several occasions in which I have left a message sent emails and spoke w/a representative yet I have not received the denial based on my report. Perhaps criminal activity is going on with this company with my information.
09/26/2022	Yes	Credit reporting, credit repair services, or other personal consumer reports Other personal consumer report	Incorrect information on your report Information belongs to someone else	OH 44122	Web
RESOLVE Partners is continuing to furnish inaccurate information on my consumer report. A second Adverse Action Notice was delivered on XX/XX/2022, in regards of the credit application with XXXX XXXX On this second Adverse Action Notice it states that I have multiple collection accounts as well as other delinquent accounts that is not accurate. I've sent notices to RESOLVE Partners about this inaccuracy reporting, and the issues has still not been resolved. RESOLVE Partners is also still furnishing inaccurate information about me containing that I have a XXXX XXXX on my consumer profile as well, all of which is 100 % inaccurate!
07/25/2019	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Improper use of your report Credit inquiries on your report that you don't recognize	GA 30046	Web
My personal information was used without my knowledge and because of several phone calls from creditors that did not belong to me, that prompted me to check my credit. According to XXXX and XXXX XXXX my personal information was exposed in both of their data breaches. XXXX, then confirmed that I was one of the individuals whose data was exposed twice this year alone. To date, I have noticed that there are several inquiries and credit accounts that were not requested by me were listed on my credit report. Ive filed an Identity theft report with the FTC and a police report. The FTC Identity Theft Report number is XXXX
10/03/2018	Yes	Debt collection I do not know	Attempts to collect debt not owed Debt is not yours	NC 28314	Web	Servicemember
I have sent in several letters asking the credit bureaus to validate the debt. I have yet to receive this from the company. I sent letters on XX/XX/2018, XX/XX/2018, and again on XX/XX/2018. On XX/XX/2018 my cousin told me that he found this on the internet : I did contact this company but I am not sure if this is the company that is reporting this info on my credit reports. They asked me for some of my personal information and I did NOT give it to them. I see that they have bad reviews. XXXX XXXX XXXX XXXX Open 2 on XXXX XXXX XXXX XXXX XXXX, XXXX, NC ( XXXX ) XXXX
06/22/2020	Yes	Debt collection Other debt	Written notification about debt Didn't receive enough information to verify debt	NC 28677	Web
I have been calling Resolve Partners for 4 months now have left messages trying to settle my debt with this company. I called XXXX XXXX and finally got someone on the phone they stated that I would have to call back. Monday that the payment department would be open Monday at XXXX I called the XXXX XXXX and got no answer. So I left voice message as Ive done for the past 4 months and still haven't got a returned phone call. Also called the XXXX and its going to XXXX voicemail which is stating it is full to where you can no longer leave a message.
01/22/2019	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Problem with a credit reporting company's investigation into an existing problem Their investigation did not fix an error on your report	AZ 85040	Web
This item needs to be removed. the original company XXXX is in violation of several renters right and are unlawfully having Resolve Partners report on there behalf. This is an Arizona State violation ( A.R.S. 13-1321 ). Not to mention Resolve Partners doesn't even have an Arizona license to be doing business or reporting in the State of Arizona.
02/15/2023	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Incorrect information on your report Account information incorrect	OH 44122	Web
Inaccurate accounts and information is being furnished on my consumer report. Account status, alleged amounts, payment history and other incorrect reporting information. I informed them in writing to remove the inaccurate information immediately, but they are still furnishing the same inaccurate information. Please help assist.
06/03/2015	Yes	Credit reporting	Incorrect information on credit report Account status	FL 322XX	Web
the apartment where I lived put I owe the XXXX on my credit report rent was paid on time never received any bill at new home for this amount checked credit report 5 months later to find out this was submitted on my credit
03/21/2022	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Improper use of your report Credit inquiries on your report that you don't recognize	FL 32819	Web
XXXX XXXX XXXX Inquiry date: XX/XX/XXXXnon existing account. RESOLVE PARTNERS LLC Inquiry date: XX/XX/XXXXnon existing account
05/25/2022	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Improper use of your report Credit inquiries on your report that you don't recognize	VA 22302	Web

04/27/2022	Yes	Credit reporting, credit repair services, or other personal consumer reports Other personal consumer report	Incorrect information on your report Public record information inaccurate	FL 32608	Web

03/24/2022	Yes	Credit reporting, credit repair services, or other personal consumer reports Other personal consumer report	Incorrect information on your report Public record information inaccurate	AL 35223	Web	Older American

06/10/2021	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Incorrect information on your report Public record information inaccurate	WA 98408	Web

07/21/2020	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Problem with a credit reporting company's investigation into an existing problem Investigation took more than 30 days	GA 30180	Web

06/05/2020	Yes	Debt collection Other debt	False statements or representation Attempted to collect wrong amount	FL 32233	Web

01/21/2020	No	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Problem with a credit reporting company's investigation into an existing problem Problem with personal statement of dispute	SC 29229	Web

04/17/2019	No	Debt collection Other debt	Attempts to collect debt not owed Debt was result of identity theft	NC 27217	Web

11/19/2018	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Unable to get your credit report or credit score Other problem getting your report or credit score	SC 29223	Web

10/23/2018	Yes	Debt collection Other debt	Written notification about debt Didn't receive enough information to verify debt	NC 28206	Web

05/29/2018	Yes	Debt collection Other debt	Took or threatened to take negative or legal action Threatened or suggested your credit would be damaged		Phone

04/27/2018	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Problem with a credit reporting company's investigation into an existing problem Their investigation did not fix an error on your report	MT 59901	Postal mail

03/17/2018	Yes	Debt collection Other debt	Written notification about debt Didn't receive enough information to verify debt	NC 28205	Web

12/09/2017	Yes	Debt collection Other debt	Written notification about debt Didn't receive notice of right to dispute	NC 27858	Web

09/08/2017	Yes	Debt collection Other debt	Took or threatened to take negative or legal action Threatened or suggested your credit would be damaged	NC 28205	Web

06/01/2017	Yes	Debt collection I do not know	Attempts to collect debt not owed Debt is not yours	NC 28054	Web

04/07/2017	No	Debt collection I do not know	Disclosure verification of debt Not given enough info to verify debt	GA 30043	Web

03/16/2017	No	Debt collection I do not know	Cont'd attempts collect debt not owed Debt resulted from identity theft	GA 30042	Web

12/27/2016	Yes	Credit reporting	Credit reporting company's investigation No notice of investigation status/result	SC 29203	Web

12/19/2016	No	Debt collection Other (i.e. phone, health club, etc.)	Disclosure verification of debt Not given enough info to verify debt	NC 28602	Web

10/19/2016	No	Debt collection I do not know	Cont'd attempts collect debt not owed Debt is not mine	GA 30294	Web

09/07/2016	Yes	Debt collection Other (i.e. phone, health club, etc.)	Cont'd attempts collect debt not owed Debt was paid	NC 27106	Web

01/26/2016	No	Debt collection I do not know	Cont'd attempts collect debt not owed Debt is not mine	FL 32792	Web

04/27/2015	Yes	Credit reporting	Incorrect information on credit report Information is not mine	DC 20009	Web

12/08/2014	No	Debt collection Other (i.e. phone, health club, etc.)	Communication tactics Used obscene/profane/abusive language	AZ 85283	Web