REPORTS, INC. CFPB Complaints

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2000 Latest Complaints
Date Received Timely Response Product Issue State / Zip Submitted Via Tags
10/06/2023 Yes
  • Debt collection
  • Medical debt
  • Communication tactics
  • Frequent or repeated calls
  • TN
  • 37918
Web
I was called multiple times by a company that would not identify themselves over the phone. They have the same script every time they call me. The call starts out with " Am i speaking with so and so? '' I ask, " Who's Calling? '' They reply " We are trying to reach so and so about a personal business matter '' I ask again " Who are you and why are you trying to reach so and so '' they reply " We need you to verify your date of birth about a personal business matter '' I reply " I'm not giving out my personal information to someone who won't identify themselves. What is this call about? '' They reply " We can not tell you until you verify your date of birth '' Then I hang up. The calls went on like this several times over a period of a couple months. I finally looked them up and found out it was a company called Reports Inc. in XXXX TN. They have almost a dozen reviews of other people stating the same experience. I ignored them, because they have no right to my personal information if they refuse to say that they're calling about a medical debt. I was served a summons to court by a process server, regarding this debt. I called the debt collector to settle my medical debt and they added over {$180.00} to the original debt to cover their legal fees. When I told them I wasn't paying their self incurred legal fees, they said " we don't have an agreement then ''. I attached are screenshots of their XXXX reviews showing this is their way of operating and not an isolated incident.
06/25/2020 Yes
  • Debt collection
  • Medical debt
  • Took or threatened to take negative or legal action
  • Threatened or suggested your credit would be damaged
  • TN
  • XXXXX
Web
Contacted Collections Company on XX/XX/20 after receiving letter dated XX/XX/20 that showed balance had decreased due to payments on both medical accounts. Was updated that account was being paid so no issues Next day on XX/XX/20 this company reported both below accounts to XXXX as being delinquent. XXXX XXXX XXXX XXXX XXXX {$300.00} XXXX XXXX XXXX {$50.00} This damaged my credit score and I want these removed as company agreed to not report as long as payments continued.
07/26/2022 Yes
  • Debt collection
  • I do not know
  • Communication tactics
  • Frequent or repeated calls
  • TN
  • 377XX
Web
On XX/XX/25, Reports Inc started calling at XXXX XXXX and called 26 times in a row in under 1 minute. I have the screenshots of my call log showing where they repeatedly called over and over. This is absolute harassment!
03/06/2017 Yes
  • Debt collection
  • Medical
  • Communication tactics
  • Frequent or repeated calls
  • TN
  • 37830
Web
I was called at work and this person was very rude as well.
11/19/2021 Yes
  • Debt collection
  • Medical debt
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • GA
  • 30252
Web
04/19/2018 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Account status incorrect
  • TN
  • 37763
Web
06/24/2017 Yes
  • Debt collection
  • Medical debt
  • Communication tactics
  • You told them to stop contacting you, but they keep trying
  • TN
  • 37950
Web