Rent Recovery Solutions CFPB Complaints

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2000 Latest Complaints
Date Received Timely Response Product Issue State / Zip Submitted Via Tags
04/03/2020 Yes
  • Debt collection
  • Other debt
  • False statements or representation
  • Attempted to collect wrong amount
  • MD
  • 21784
Web
XX/XX/XXXX To whom it may concern, I am placing a complaint against a company called Rent Recovery Solutions LLC, a debt collecting agency. This company reached out to my daughter, XXXX, in mid-XXXX about a delinquent debt that is owed to their client XXXX XXXX ( Exhibit 1 ). XXXX XXXX is a student apartment community that is managed by XXXX, XXXX XXXX in rental housing My daughter, XXXX, gave Rent Recovery Solutions authorization for me, XXXX/Mother, to address the matters at hand. On XX/XX/XXXX, I wrote a correspondence addressing Rent Recovery Solutions letter stating that the alleged amount sought of {$6000.00} is disputed because the amount did not reflect my records and in addition, the amount sought violates Michigan Law- The Michigan Truth in Renting Act which states that rental payments may not be accelerated unless that amount is determined by the court and there has been no judicial determination. ( Exhibit 2 ). Following my letter, a response from Rent Recovery Solutions, was received in the mail on Friday, XX/XX/XXXX, basically stating that the debt is valid based on their clients records. ( Exhibit 3 ) My daughter then received a voicemail on Tuesday, XX/XX/XXXX from Rent Recovery Solutions representative, XXXX ( spelling my not be correct ), stating that the call is to collect on a debt that is owed. ( voicemail attached ). I called this representative to understand why the phone call and realizing the company was again attempting to collect on the already noted disputed debt. As I gave XXXX information that there has already been communications by me on behalf of my daughter and the amount sought has been disputed because it requires a court judgement. She began to tell me that the debt was valid and owed by XXXX and her credit was affected on XX/XX/XXXX. During this call, she read off a submittal from the company 's client offering her companys decision to side with their client. It was then I realized, this company really had no interest on what our disputed position was and wanted to only fulfill their debt collecting requirements with my daughters file to ultimately side with their client. Rent Recovery Solutions nor their client nor myself have the legal authority to decided whether the debt sought is valid or not. A judgement from the court of law will determine whether the accelerated debt and/or any portions would be deemed valid. XXXX is the one who is stating they have damages from a breached lease ; therefore, they can seek compensation for those damages by enter a claim against my daughter in the court of law to receive judicial judgement. Rent Recovery Solutions are acting as judge in this case and allowing their client to sidestep Michigan Law and they have no legal authority to do so. In addition, they are using their professional services in an unfair manner against my daughter by placing an unfavorable action against her credit based on their unauthorized legal position. In my opinion, the file should have been sent back to their clients after receiving my response disputing the accelerated debt with the future willingness to collect on the debt once judgment by the courts has been determined, I think that would have been fair for all parties. The following includes but not limited to base on my interpretation ; Rent Recovery Solutions violated the Fair Debt Collections Practices Act after a letter was offered disputing the amount owed : 808. ( 1 ). collecting debt that was not expressing authorized by court judgment. 809. A ( 3 ) ( 4 ). The debt collector assumed the validity of the debt without obtaining a copy of court judgment which is required to deem this debt valid. 809. B. Continued collection of debt by phone call ( XX/XX/XXXX ) after dispute by customer was expressed without obtaining verification that the debt is valid with a court judgment. In addition, the company did not express in their latest letter ( Exhibit 3 ) that by them determining the debt valid on behalf of their client, they would further place action against my daughter 's credit. I only knew this happened because of my phone conversation that occurred on XX/XX/XXXX with the representative. The outcome I am hoping for with submitting this claim to you : * Rent Recovery Solutions removes any trade line reporting against my daughters credit of this debt until court judgement validates debt. * Rent Recovery solutions stops any continued debt collecting on this matter until XXXX respects Michigans Truth in Renting Act and files a claim against my daughter in the amount sought and receive court judgment, if any is given. * Have Rent Recovery Solutions render all documentation/communication that was received from their client, regarding my daughters file # XXXX that led them to make a unilateral bias decision that the debt was valid, favoring their client. A little background in the matter of Rent Recovery Solutions client ( XXXX ) : I would like to offer a little background information offering more understanding why it is imperative that this collection agency be forced to step aside and have their client, XXXX, be forced file a claim against my daughter within Michigan Courts in order to receive judgment for the amount they claim is owed. My daughter signed a lease to reside in the community called XXXX XXXX managed by XXXX in XX/XX/XXXX for the XXXX-XXXX school year. As the time came, XX/XX/XXXX, for me to begin making rental payments, I noticed that my daughter was being overcharged within her lease. I came to this conclusion when I saw the breakdown of the payment due for XX/XX/XXXX. After much dialogue with this company and how they create confusion to justify overcharging their student residents, I told my daughter she was to walk away from this lease because this company did not deserve my money ( Exhibit 4 ). This company sent, on XX/XX/XXXX, a letter to XXXX expecting full accelerated rental payment in the amount of {$5800.00} ( Exhibit 5 ), which violates Michigan Truth in Renting Act. It was at this time ; I knew this company would continue their thieving ways and be up to no good and I was right! As corporate employees attempt to collect on the payment since XXXX until the time it was handed over to the debt collection agency, I would voice that I had a dispute with their lease along with the accelerated amount sought. The arrogance of this company is astounding. BEST PART OF THE STORY : XXXX ( XXXX XXXX ) assigned a student resident to XXXX bedroom early in the school year. They fully mitigated by re-letting of the premises therefore, no damages exist but they are still trying to claim full damages against my daughter. My daughter has an email communication from one of the 4 roommates that live in her assigned apartment ( Exhibit 6 and 7 ). My daughter also went to the apartment on Friday, XX/XX/XXXX, and spoke to someone who lives there confirming that bedroom D was occupied by a girl named XXXX, but she was not there at the time of XXXX visit. XXXX ( XXXX XXXX ) is trying to receive double the yearly revenue for this one-person bedroom assignment and doing it by violating its local state laws and affecting XXXX credit wrongfully. Completely ruthless on part of XXXX ( XXXX XXXX )! State Laws of mitigating and the non-allowance of accelerated rent unless a court judgment is determined exist for this very reason. The client of the debt collector, you know the ones providing the documentation showing the debt is valid, are the same people who mitigated the damages because they were the ones who assigned XXXX bed space to another student are the same people creating with deceitful situation. I did not want to indulge to the debt collection agency about my knowledge about the re-letting of the bedroom assignment because they have no legal authority in the matter and I wanted the element of surprise to take place if and when judgment was sought by XXXX against my daughter in Michigans court of law. Rent Recovering Solutions LLC has now become an accomplice to XXXX deceitful business practices. We need to protect our young students together who are nave in the Landlord/Tenant arena and stand against these big companies that take advantage of their ignorance. I, for one, am not one of them. I own commercial property located in XXXX, Maryland. I am a mother who wants to stand against this company and their thieving ways not only for my daughter but for the sake of all our young people who seeks a higher education with many of them financing their own education and the last thing they need is to do business with greedy ruthless company like XXXX who side steps the landlord/tenant laws with arrogance and entitlement in matters of rent, security deposits, and tenants rights. Companies like XXXX will offer student tenants a 47-page unconscionable lease obligating the tenant to accept, through its content, unfair and even unlawful acts favoring them, the lessor/managing company, overshadowing that there are laws in place to protect them against these very acts. My current concern is that during this health crisis where many students support themselves will not be able to meet their rental obligations because of job closures and companies and/or large property owners like XXXX will seek federal and state money for themselves and not pass on any rental forgiveness allowance to their residence because they are greedy. With an educated speculation on my part, XXXX will continue their greedy and deceitful business practices and it will come at the expense of violating consumer/tenant rights and no one would be of the wiser because they have never been exposed and/or challenged. Well, I plan to change that. Any assistance and/or guidance from your agency would be much appreciated! Thank you, XXXX XXXX
04/20/2018 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • CA
  • 94306
Web
I was contacted by XXXX XXXX and XXXX XXXX in XXXX, XXXX in XXXX-XX/XX/XXXX saying that I owe them money for my daughter 's lease because I allegedly co-signed her lease which I had never done. No bills with amounts owed were sent though. When I told them that I never signed anything with them I was contacted by their attorney, XXXX XXXX, who sent me a paper containing my name, address, phone number, SSN. Paper looked like I co-signed lease electronically and put my signature ( or initials ). Signature/initials is not mine. My daughter says that she had not signed anything for me. Also, my daughter never knew my SSN, so she could not have provided it. Signature on the lease does not look like my daughter 's handwriting, which is pretty distinct, but very much like XXXX XXXX own signature on the letter she sent. I called back stating that this is not my signature and reiterated that I never signed anything with them. Which they should have been aware of, since I reside in another state and was not in XXXX any time during the lease was signed with my daughter, or at any time of her stay in XXXX. Since I made a statement that I did not co-sign and that the signature on the forged document XXXX XXXX sent was not mine, I have nit heard from them for about a year being under impression that the problem was resolved and case closed. No bills or other payment demands were sent to me or my daughter. Until voicemail on XX/XX/XXXX form collection agency named Rent Recovery Solutions, located in XXXX saying they are collecting against me. Weirdly, even though my daughter never disputed renting from them, there is no collection against her, just against me. When I called back and tried to get information about the alleged debt and ask for debt validation sent to me I was yelled at, representative refused to provide any information, and even though they told me that they will email me debt validation within hours, it has been a week so far with no documents sent. I had to call at least five times to be able to get at least something from collection representative. Collection agency representative told me that they have this case since XX/XX/XXXX and if I don't pay {$4600.00} by XX/XX/XXXX I will be reported to credit bureaus. Having no luck getting anything in writing from collection agency I contacted XXXX XXXX XXXX XXXX requesting that they send me this alleged debt validation. After several days of stonewalling my request XXXX XXXX at XXXX XXXX, referred me to XXXX XXXX, same attorney that sent me " proof '' of my alleged debt with my signature forged looking very much like XXXX XXXX own signature. This time my emails to XXXX XXXX returned out-of-office auto response. Only communication in response to my requests for any bills or other paperwork validating my debt I received a settlement offer from XXXX XXXX XXXX at XXXX XXXX and XXXX XXXX in XXXX, XXXX suggesting they would stop collections against me conditional upon my daughter making monthly payments on the reduced amount of {$3000.00}. Still no bills or any grounds they hold me liable were provided. I rejected this offer stating they have no grounds to hold me liable and again as many times before requested that they provide debt validation required by federal law or seize collection unconditionally and for good and send me written confirmation that collection has been terminated. XXXX XXXX responded hysterically demanding that I stop sending her " these emails '', which were my emails stating that they can not collect form me being aware that I never signed or co-signed anything with them and they can not collect providing no grounds for collection. In her last email XXXX XXXX demanded that I continue contact with XXXX XXXX, attorney at XXXX XXXX XXXX in XXXX, and with XXXX XXXX XXXX at Rent Recovery Solutions. So far, neither of these contacts responded to my phone and email requests to provide me with debt validation, so I could dispute this alleged debt since I never signed anything with XXXX XXXX. My concern is that by continued stonewalling these three organizations involved in this apparent fraud against me will act upon their threat to report me to credit bureaus on XX/XX/XXXX which way damaging my credit having no grounds for that and not giving me a chance to properly dispute this debt allegation as required by the federal law. One of the most ridiculous things about these three entities ' actions is that despite my many requests to provide at least some paperwork that would show the amount I owe and grounds they believe I owe this amount I was not sent any of the bills or other debt validation papers. They just waited a year since I told them that signature on the paper was not mine and apparently forged and sent it to collection agency which also never sent me anything in writing but called me demanding that I pay some arbitrarily set amount or they will damage my credit on XX/XX/XXXX. There are just 7 business days left before XX/XX/XXXX. Ever since this threat was made a week ago they stonewalled all my continued requests for debt validation papers. This sounds like blackmail and extortion since they know that my credit rating is very high and they can really damage my interest by their unfounded reporting. I hope that federal authorities would penalize all three entities involved in this fraud for obstructing required by the law process of debt validation and my right to dispute my debt within 30 days of receiving formal debt validation papers. [ 15 USC 1692g ] 809 ( a ) I am not attaching any documents at this point, because all communications related to this collections were my emails requesting proper debt validation papers which were never sent. They have all my emails, so at this point I don't think there is a need to re-submit them, unless you tell me to do so. They sent me nothing to prove that they have legitimate claim against me, so nothing to upload.
12/25/2021 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt was result of identity theft
  • TX
  • 75150
Web
RE : Attentively review my formal writ composed declaration of not proven complaint misinformation that is all or in part : deficient of the adequate current status in the fullness of TRUTH, ACCURACY, COMPLETENESS, TIMELINESS, documented OWNERSHIP, certifiable RESPONSIBILITY, or otherwise irrefutable, complaint obligatory, and regulatory requisite reporting thereby mandating your immediate actions to rectify and remedy and any infractions behavior ( XXXX ) by retaining or returning to demonstrate TRUE, CORRECT, COMPLETE, and COMPLAINT XXXX XXXX data field formatted reporting!!! I am a victim of identity- theft, I am writing to request that you block all accounts disputed as fraudulent on my credit reports with XXXX XXXX XXXX XXXX and XXXX. This information does not relate to any transactions I have made. I did not give anyone authorization or consent to use my personal information. I hereby exercise my legal rights enacted by Congress and The Federal Trade Commission, which explicitly states when a victim of identity-theft dispute a fraudulent account on his/her credit report it shall be honored by all credit bureaus and all fraudulent information should be blocked within 4 days and proper notification shall be given to all data furnishers pursuant to section 605b of The Federal Fair Credit Reporting Act. Failure to comply shall lead to complaints being filed with The XXXX XXXX XXXX, Consumer Financial Protection Bureau, and Attorney General stating your companys unlawful collection practices, misrepresentation of creditworthiness, defamation of character, and noncompliance to abide by laws enacted by Congress to protect victims of identity-theft who's credit been impacted by acts of fraud. Because I know my rights under THE FAIR CREDIT REPORTING ACT, CONSUMER CREDIT PROTECTION ACT ( CCPA ), and FAIR and ACCURATE CREDIT TRANSACTION ACT of 2003 ( FACTA ). I will be taking action. I also know my rights under this paragraph of Section 312 of the FACTA LAW : SEC.312. Procedures to enhance the accuracy and integrity of information furnished to consumer reporting agencies. ( b ) duty of furnishers to provide accurate information. -- Section 623 ( a ) ( 1 ) of THE FAIR CREDIT REPORTING ACT ( 15 U.S.C . 1681s-2 ( a ) ( 1 ) is amended ( 1 ) in subparagraph ( A ), by striking " knows or consciously avoids knowing the information is inaccurate '' and inserting " knows or has reasonable cause to believe that the information is inaccurate '', and ( 2 ) by adding at the end of the following : ( D ) DEFINITION -- For purposes of subparagraph ( A ), the term 'reasonable cause to believe that the information is inaccurate ' means having specific knowledge, other than solely allegations by the consumer, that would cause a reasonable person to have substantial doubts about the accuracy of information. Policy states. According to the Fair Credit Reporting Act FCRA 611 ( 15 U.S.C 1681 ), Procedure In Case of Disputed Accuracy. ( a ) Reinvestigation ( 1 ) Reinvestigation ( a ) In general. Subject to Subsection ( f ), if the completeness or accuracy of any item of information contained in a consumers file at a consumer agency is disputed by the consumer and the consumer notifies the agency directly, or indirectly through a reseller, of such dispute, free of charge, conduct a reasonable reinvestigation to determine whether the disputed information is inaccurate and record the current status of the disputed information, or delete the item from the file in accordance with paragraph ( 5 ), before the end of the 30-day period beginning on the date on which the agency receives the notice of the dispute from the consumer or reseller. Therefore, my position is being clearly stated, these accounts do not belong to me, meaning that you are reporting inaccurate account information within my credit file. The fact that these are inaccurate account information means that you, this credit-reporting agency, are reporting incorrect accounts. 1. RENTRECOVERY bal. {$6700.00} I am well aware of my rights as a consumer. The Fair Credit Reporting Act requires that you, the credit-reporting agency report accurate and/or correct account information within my credit file. My credit issues are very specific, these accounts and/or items do not belong to me. This means that you are reporting incorrect account information within my credit report. It is this in mind that I request that these listed accounts and items be Blocked and Deleted. According to the Fair Credit Reporting Act FCRA, Section 1681c ( 2 ) Block of information resulting from identity theft. 1.Block. Except as otherwise provided in this section, a consumer reporting shall block the reporting of any information in the file of a consumer that the consumer identifies as information that resulted from alleged identity theft, not later than four ( 4 ) business days after the date receipt by such agency of 1. Appropriate proof of identity of the consumer ; 2. A copy of an identity theft report 3. The identification of such information by the consumer ; and 4. A statement by the consumer that the information relating to the transaction by the consumer. I have provided all of the above listed four ( 4 ) items within this package. Therefore, I expect these listed accounts to be deleted and blocked within ( 4 ) business days. This is clearly an identity theft issue. I am also entitled to receive a free copy of my credit report, so I am requesting a free credit report and that all of these accounts, public records items, and inquiries be permanently blocked and deleted. Enclosures : Identity Theft Report Proof of Identity Copy of Account Statement showing Fraudulent Items FTC Notice to Furnishers CC : Consumer Financial Protection Bureau po box 4503 Iowa City, Iowa 52244
11/15/2021 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt was result of identity theft
  • TX
  • 76112
Web
RE : Attentively review my formal writ composed declaration of not proven complaint misinformation that is all or in part : deficient of the adequate current status in the fullness of TRUTH, ACCURACY, COMPLETENESS, TIMELINESS, documented OWNERSHIP, certifiable RESPONSIBILITY, or otherwise irrefutable, complaint obligatory, and regulatory requisite reporting thereby mandating your immediate actions to rectify and remedy and any infractions behavior ( s ) by retaining or returning to demonstrate TRUE, CORRECT, COMPLETE, and COMPLAINT XXXX XXXX data field formatted reporting!!! I am a victim of identity- theft, I am writing to request that you block all accounts disputed as fraudulent on my credit reports with XXXX XXXX XXXX XXXX and XXXX. This information does not relate to any transactions I have made. I did not give anyone authorization or consent to use my personal information. I hereby exercise my legal rights enacted by Congress and The Federal Trade Commission, which explicitly states when a victim of identity-theft dispute a fraudulent account on his/her credit report it shall be honored by all credit bureaus and all fraudulent information should be blocked within 4 days and proper notification shall be given to all data furnishers pursuant to section 605b of The Federal Fair Credit Reporting Act. Failure to comply shall lead to complaints being filed with XXXX XXXX XXXX XXXX, Consumer Financial Protection Bureau, and Attorney General stating your companys unlawful collection practices, misrepresentation of creditworthiness, defamation of character, and noncompliance to abide by laws enacted by Congress to protect victims of identity-theft who's credit been impacted by acts of fraud. Because I know my rights under THE FAIR CREDIT REPORTING ACT, CONSUMER CREDIT PROTECTION ACT ( CCPA ), and FAIR and ACCURATE CREDIT TRANSACTION ACT of 2003 ( FACTA ). I will be taking action. I also know my rights under this paragraph of Section 312 of the FACTA LAW : SEC.312. Procedures to enhance the accuracy and integrity of information furnished to consumer reporting agencies. ( b ) duty of furnishers to provide accurate information. -- Section 623 ( a ) ( 1 ) of THE FAIR CREDIT REPORTING ACT ( 15 U.S.C . 1681s-2 ( a ) ( 1 ) is amended ( 1 ) in subparagraph ( A ), by striking " knows or consciously avoids knowing the information is inaccurate '' and inserting " knows or has reasonable cause to believe that the information is inaccurate '', and ( 2 ) by adding at the end of the following : ( D ) DEFINITION -- For purposes of subparagraph ( A ), the term 'reasonable cause to believe that the information is inaccurate ' means having specific knowledge, other than solely allegations by the consumer, that would cause a reasonable person to have substantial doubts about the accuracy of information. Policy states. According to the Fair Credit Reporting Act FCRA 611 ( 15 U.S.C 1681 ), Procedure In Case of Disputed Accuracy. ( a ) Reinvestigation ( 1 ) Reinvestigation ( a ) In general. Subject to Subsection ( f ), if the completeness or accuracy of any item of information contained in a consumers file at a consumer agency is disputed by the consumer and the consumer notifies the agency directly, or indirectly through a reseller, of such dispute, free of charge, conduct a reasonable reinvestigation to determine whether the disputed information is inaccurate and record the current status of the disputed information, or delete the item from the file in accordance with paragraph ( 5 ), before the end of the 30-day period beginning on the date on which the agency receives the notice of the dispute from the consumer or reseller. Therefore, my position is being clearly stated, these accounts do not belong to me, meaning that you are reporting inaccurate account information within my credit file. The fact that these are inaccurate account information means that you, this credit-reporting agency, are reporting incorrect accounts. 1. RENTRECOVERY bal. {$620.00} I am well aware of my rights as a consumer. The Fair Credit Reporting Act requires that you, the credit-reporting agency report accurate and/or correct account information within my credit file. My credit issues are very specific, these accounts and/or items do not belong to me. This means that you are reporting incorrect account information within my credit report. It is this in mind that I request that these listed accounts and items be Blocked and Deleted. According to the Fair Credit Reporting Act FCRA, Section 1681c ( 2 ) Block of information resulting from identity theft. 1.Block. Except as otherwise provided in this section, a consumer reporting shall block the reporting of any information in the file of a consumer that the consumer identifies as information that resulted from alleged identity theft, not later than four ( 4 ) business days after the date receipt by such agency of 1. Appropriate proof of identity of the consumer ; 2. A copy of an identity theft report 3. The identification of such information by the consumer ; and 4. A statement by the consumer that the information relating to the transaction by the consumer. I have provided all of the above listed four ( 4 ) items within this package. Therefore, I expect these listed accounts to be deleted and blocked within ( 4 ) business days. This is clearly an identity theft issue. I am also entitled to receive a free copy of my credit report, so I am requesting a free credit report and that all of these accounts, public records items, and inquiries be permanently blocked and deleted. Enclosures : Identity Theft Report Proof of Identity Copy of Account Statement showing Fraudulent Items FTC Notice to Furnishers CC : Consumer Financial Protection Bureau XXXX XXXX XXXX XXXX XXXX, Iowa XXXX
12/22/2021 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt was result of identity theft
  • TX
  • 752XX
Web
RE : Attentively review my formal writ composed declaration of not proven complaint misinformation that is all or in part : deficient of the adequate current status in the fullness of TRUTH, ACCURACY, COMPLETENESS, TIMELINESS, documented OWNERSHIP, certifiable RESPONSIBILITY, or otherwise irrefutable, complaint obligatory, and regulatory requisite reporting thereby mandating your immediate actions to rectify and remedy and any infractions behavior ( XXXX ) by retaining or returning to demonstrate TRUE, CORRECT, COMPLETE, and COMPLAINT XXXX XXXX data field formatted reporting!!! I am a victim of identity- theft, I am writing to request that you block all accounts disputed as fraudulent on my credit reports with XXXX XXXX XXXX XXXX and XXXX. This information does not relate to any transactions I have made. I did not give anyone authorization or consent to use my personal information. I hereby exercise my legal rights enacted by Congress and The Federal Trade Commission, which explicitly states when a victim of identity-theft dispute a fraudulent account on his/her credit report it shall be honored by all credit bureaus and all fraudulent information should be blocked within 4 days and proper notification shall be given to all data furnishers pursuant to section 605b of The Federal Fair Credit Reporting Act. Failure to comply shall lead to complaints being filed with The XXXX XXXX XXXX Consumer Financial Protection Bureau, and Attorney General stating your companys unlawful collection practices, misrepresentation of creditworthiness, defamation of character, and noncompliance to abide by laws enacted by Congress to protect victims of identity-theft who's credit been impacted by acts of fraud. Because I know my rights under THE FAIR CREDIT REPORTING ACT, CONSUMER CREDIT PROTECTION ACT ( CCPA ), and FAIR and ACCURATE CREDIT TRANSACTION ACT of 2003 ( FACTA ). I will be taking action. I also know my rights under this paragraph of Section 312 of the FACTA LAW : SEC.312. Procedures to enhance the accuracy and integrity of information furnished to consumer reporting agencies. ( b ) duty of furnishers to provide accurate information. -- Section 623 ( a ) ( 1 ) of THE FAIR CREDIT REPORTING ACT ( 15 U.S.C . 1681s-2 ( a ) ( 1 ) is amended ( 1 ) in subparagraph ( A ), by striking " knows or consciously avoids knowing the information is inaccurate '' and inserting " knows or has reasonable cause to believe that the information is inaccurate '', and ( 2 ) by adding at the end of the following : ( D ) DEFINITION -- For purposes of subparagraph ( A ), the term 'reasonable cause to believe that the information is inaccurate ' means having specific knowledge, other than solely allegations by the consumer, that would cause a reasonable person to have substantial doubts about the accuracy of information. Policy states. According to the Fair Credit Reporting Act FCRA 611 ( 15 U.S.C 1681 ), Procedure In Case of Disputed Accuracy. ( a ) Reinvestigation ( 1 ) Reinvestigation ( a ) In general. Subject to Subsection ( f ), if the completeness or accuracy of any item of information contained in a consumers file at a consumer agency is disputed by the consumer and the consumer notifies the agency directly, or indirectly through a reseller, of such dispute, free of charge, conduct a reasonable reinvestigation to determine whether the disputed information is inaccurate and record the current status of the disputed information, or delete the item from the file in accordance with paragraph ( 5 ), before the end of the 30-day period beginning on the date on which the agency receives the notice of the dispute from the consumer or reseller. Therefore, my position is being clearly stated, these accounts do not belong to me, meaning that you are reporting inaccurate account information within my credit file. The fact that these are inaccurate account information means that you, this credit-reporting agency, are reporting incorrect accounts. 1. RENTRECOVERY bal. {$2400.00} I am well aware of my rights as a consumer. The Fair Credit Reporting Act requires that you, the credit-reporting agency report accurate and/or correct account information within my credit file. My credit issues are very specific, these accounts and/or items do not belong to me. This means that you are reporting incorrect account information within my credit report. It is this in mind that I request that these listed accounts and items be Blocked and Deleted. According to the Fair Credit Reporting Act FCRA, Section 1681c ( 2 ) Block of information resulting from identity theft. 1.Block. Except as otherwise provided in this section, a consumer reporting shall block the reporting of any information in the file of a consumer that the consumer identifies as information that resulted from alleged identity theft, not later than four ( 4 ) business days after the date receipt by such agency of 1. Appropriate proof of identity of the consumer ; 2. A copy of an identity theft report 3. The identification of such information by the consumer ; and 4. A statement by the consumer that the information relating to the transaction by the consumer. I have provided all of the above listed four ( 4 ) items within this package. Therefore, I expect these listed accounts to be deleted and blocked within ( 4 ) business days. This is clearly an identity theft issue. I am also entitled to receive a free copy of my credit report, so I am requesting a free credit report and that all of these accounts, public records items, and inquiries be permanently blocked and deleted. Enclosures : Identity Theft Report Proof of Identity Copy of Account Statement showing Fraudulent Items FTC Notice to Furnishers CC : Consumer Financial Protection Bureau po box 4503 Iowa City, Iowa 52244
06/09/2018 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • FL
  • 337XX
Web
XXXX XXXX - owned and managed by XXXX XXXX - in XXXX XXXX, KS falsely states that I owe {$220.00}. I was offered the option of breaking my lease during XX/XX/2017 after I made several complaints about the tenant above me exhibiting threatening behavior and breaking the lease agreement - all instances of which were thoroughly documented, recorded and witnessed by others. This tenant above me trespassed on my property, discarded sometimes lit cigarettes on my patio furniture and often invited guests over to verbally assault me and my guests. The local fire department felt it was necessary to pay this property a visit when I sent them a correspondence including a timeline and several pieces of documentation showing the fire risk posed by the tenant who lived above me. The fire department felt it necessary to discuss the seriousness of neglecting to address the behavior with the on-site management, however, the tenant was never asked to vacate the premises despite continuing to break the lease agreement. I took the option to break my lease agreement feeling my safety was at risk and gave the proper 30-day notice in writing. I offered to move to a different unit - the complex said I would need to put down another deposit and that I would need to pay for my own move if I chose to do that. I chose to move out the soonest I could after 5 mos. of saving. I'm told that the charges on my account come from not thoroughly cleaning the apartment. My response is that I stayed with my mother off the premises during my lease 's last two months because I didn't feel safe in my own home - and that I only showed up on moving day to move my belongings out of my apartment because I cleaned the previous weekend and didn't feel safe there otherwise. Secondly, the contract was broken by XXXX XXXX when they refused to adhere to their own policies and offered to let me break my lease terms. I still have every piece of documentation supporting my claims that they neglected to follow their lease terms and that this tenant posed a serious threat to me and my guests. Thirdly, they claim that I owe {$400.00} total for my fianc having bumped into a carport pole by accident. They say this amount is due because 4 men performed 4 hours of manual labor to replace the pole. This just isn't true. There's no official statement to back up this claim. I was on the property an hour after my fianc bumped into the carport pole and I watched a maintenance man carrying away the old pole while the new one stood in its place. The incident happened during his lunch break just one hour before my lunch break, during which I went home. XXXX XXXX has made unsubstantiated claims of an overdue account when I have months of documentation and legal counsel that suggests I had every right to sue the complex for their negligence and reckless management. I thoroughly believe this fraudulent collections account was set up to ruin my credit because of bitterness that I went to the State regarding my concerns. I initially tried communicating my concerns to the apartment community and after getting nowhere while the tenant 's behavior became more threatening, I contacted the parent company. When the parent company ignored my concerns, I sought legal counsel. My legal counsel suggested I contact the State. My only option was to take the offer to break my lease if I didn't want to be constantly threatened or put in harm 's way by the tenant who lived above me. You'll notice that in one of the attached emails, the parent company recognizes that the property neglected to follow proper protocol and that the next step in the process should be eviction. Then after discussing the possibility of evicting the tenant WITH the tenant in question, they took back their word to evict the tenant - leaving me with an upstairs neighbor who knows she was threatened with eviction because of my complaints. I lost sleep and suffered serious health issues as a result of living in these conditions. I developed XXXX XXXX XXXX and XXXX XXXX all over my body and my work performance suffered greatly. The only reason I did not sue this complex is for the reason that I didn't have the money to do so - I barely had the money to move when I did - but I was told that I would have a good argument for a case by a local lawyer. I found out later from a fellow friend and tenant that after her conversations with maintenance on the property, the sentiment in the office was that I was " crazy '' and making a " big deal out of nothing ''. If you view the reviews about this complex on XXXX, you will see that smoker 's being allowed to destroy other people 's property is common. Additionally, the manager of this property quit 2 weeks after I put in my notice to vacate the property and most of the on-site staff left or were replaced after I moved. Lastly, I've attached the lease and Kansas State violations committed by XXXX. I will not be attaching audio or video, as I do not wish to release this information to the company. Additionally, several of the video and audio files are too big to attach. I do have the contact information of the witnesses to this tenant and property 's behavior and negligence available : XXXX XXXX Phone : XXXX Email : XXXX XXXX ( current resident ) Phone : XXXX Email : XXXX XXXX XXXX Phone : XXXX Email : XXXX XXXX XXXX Phone : XXXX Email : XXXX OR XXXX Thank you.
06/04/2018 Yes
  • Debt collection
  • I do not know
  • Attempts to collect debt not owed
  • Debt was result of identity theft
  • TX
  • 77070
Web
XXXX, XXXX XXXX SOC SEC # XXXX DOB XX/XX/XXXX ADDRESS : XXXX XXXX XXXX. # XXXX XXXX, TX XXXX RENT RECOVERY SOLUTIONS Ive submitted enough information regarding the fraudulent account thats open in my name I have provided information for your company to have carried out a reasonable investigation of this dispute. If you had investigated properly rather then using your XXXX system you would have noticed that this account is not mine which your companies have claimed to Verified. This letter is being sent to you in response to notices sent to me from your company and more importantly, due to your erroneous reporting to the Credit Bureau { s }, the highly negative impact on my personal credit report. Please be advised that this is not a refusal to pay, but a notice sent pursuant to the Fair Debt Collection Practices Act, 15 USC 1692g Sec. 809 { b } that your claim is disputed and validation is requested. This is NOT a request for verification or proof of my mailing address, but a request for VALIDATION made pursuant to the above named Title and Section. I respectfully request that your offices provide me with competent evidence that I have any legal obligation to pay you. Please provide me with the following : What the money you say I owe is for : Explain and show me how you calculated what you say I owe : Provide me with copies of any papers that show I agreed to pay what you say I owe : Provide a verification or copy of any judgment if applicable : Identify the original creditor : Prove the Statute of Limitations has not expired on this account : Show me the you are licensed to collect in my state : Provide me with your license numbers and Registered Agent or Agent of Service : At this time I will also inform that if offices have reported invalidated information to any of the 3 major Credit Bureaus { XXXX, XXXX or XXXX } this action might constitute fraud under both Federal and State Laws. Due to this fact, if any negative mark is found on any of my credit reports by theses companies, I will not hesitate to bring legal action against you for the following : Violation of the Fair Credit Reporting Act Violation of the Fair Debt Collection Practices Act Defamation of Character If your offices are able to provide proper documentation as requested in the following Declaration, I will require at least 30 days to investigate this information and during such time all collection activity must cease and desist. Since youve obviously neglected to investigate this account thoroughly I am demanding you remove this account off my profile. It is at this time that I will point out the in XXXX XXXX XXXX, XXXX XXXX XXXX ( XXXX ), and XXXX XXXX XXXX, XXXX XXXX, the courts ruled each and every time that the CRA couldnt merely Parrot information from the creditors and collection agencies that they have conduct an independent REASONABLE investigation to ensure the validity of the debt and honesty/integrity of the creditors/CA in question. Sending out a generic form through the XXXX system that doesnt even contain my reasons for the dispute is not reasonable. Which Im sure you are aware each violation of the Fair Credit Reporting Act allows damages of {$1000.00} should this matter ends up in court. I look forward to an expedite resolution of this matter Thank you. Also, during this validation period, if any action is taken which could be considered detrimental to any of my credit reports, I will consult with my legal counsel for suit. This includes listing any information with a credit reporting repository that could be inaccurate or invalidated or verifying an account as accurate, when it fact there is no provided proof that it is accurate. If your company fails to respond to this validation request within 30 days from the date of your receipt, all references to this account must be deleted and completely removed from my credit report and a copy of such deletion { to any/all of the 3 major credit reporting bureaus : XXXX, XXXX and XXXX } request shall be sent to me immediately. I would also like to request, in writing, that no telephone contact be made by your company to my home or my place of employment. If your offices attempt telephone communication with me, including but not limited to computer generated calls and calls or correspondence sent to or with any third parties, it will be considered harassment and I will have no choice but to file suit. All future communications with me MUST be done in writing and sent to the address noted in this letter by USPS. It would be advisable that you assure your records are in order before I am forced to take legal action against your company and your client. This is an attempt to correct your records, any information obtained shall be used for that purpose. Best Regards, XXXX, XXXX XXXX SOC SEC # XXXX DOB XX/XX/XXXX ADDRESS : XXXX XXXX XXXX. # XXXX XXXX, TX XXXX
07/08/2019 Yes
  • Debt collection
  • Other debt
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • TX
  • 752XX
Web
NEVER received proof that debt belongs to me or that I agreed in writing to pay Rent Recovery Solutions for alleged debt. Rent Recovery reported to the credit bureaus a collection account that is fraudulent and frivolous in nature. Be advised this is a notice that your claim is disputed and validation is requested immediately. Under the Fair Debt Collection Practices Act ( FDCPA ) /FCRA, I have the right to request immediate validation of the debt Rent Recovery says I owe you. I am requesting proof that I am indeed the party you are asking to pay this debt, and there is some contractual obligation that is binding on me to pay this debt to Rent Recovery. This is a request for VALIDATION made pursuant to 15 USC 1692g Sec. 809 ( b ) of the FDCPA. I request that your offices provide me and CFPB with competent evidence that I have any legal obligation to pay Rent Recovery. At this time I will also inform Rent Recovery that if their offices have or continue to report invalidated information to any of the three major credit bureaus ( XXXX, XXXX, XXXX ) or specialty bureaus, this action does constitute fraud under both federal and state laws. Due to this fact, if any negative items or marks are found or continues to be reported on any of my credit reports by Rent Recovery or the companies you represent, I will not hesitate in bringing legal action against Rent Recovery and their client for the following : Violation of the Fair Debt Collection Practices Act and Defamation of Character. My consumer rights attorneys and your legal staff will agree that non-compliance with this request could put Rent Recovery in serious legal trouble with the FTC and other state or federal agencies. If your offices are able to provide the proper documentation as requested in the following declaration, I require 30 days to investigate this information and during such time all collection activity must cease and desist. All items of collection added to credit bureaus must be removed immediately per federal consumer rights guidelines meant to protect consumer. Also during this validation period, if any action is taken which could be considered detrimental to any of my credit reports, I will consult with my attorney to continuing filing suit. This includes any listing of any information to a credit-reporting repository that could be inaccurate or invalidated. If Rent Recovery fails to respond to this validation request within 3 days from the date of this complaint, all references to this account must be deleted from my credit file and a copy of such deletion request shall be sent to me immediately. CREDITOR/DEBT COLLECTOR DECLARATION pursuant to FDCPA/FCRA laws. Please provide the following ( please note all items must be completed and original forms no copies ) : Agreement with your client that grants you the authority to collect on this alleged debt. Agreement that bears the signature of the alleged debtor wherein he/she agreed to pay the creditor and signed agreement that alleged debtor agreed to pay Rent Recovery ( in its entirety with debtors original signature in writing ). Any insurance claims made by any creditor regarding this account. Any Judgments obtained by any creditor regarding this account. Name and address of alleged creditor. Name on file of alleged debtor. Alleged account number associated with original creditor. Address on file for alleged debtor. Amount of alleged debt. Date this alleged debt became payable with contract agreeing to payment signed by alleged debtor & Rent Recovery Date of original charge off or delinquency from original creditor. Verification that this debt was assigned or sold to collector. Complete accounting ( ledger/statements ) of alleged debt on original creditors books and Rent Recovery books Commission for debt collector if collection efforts are successful. Please provide the name and address of the bonding agent for Rent Recovery in case legal action becomes necessary. Your claim can not and WILL NOT be considered if any portion of the above is not completed and returned with original documents. This is a request for validation made pursuant to the Fair Debt Collection Practices Act and FCRA guidelines. Please allow 30 days for processing after me and my attorney receives the requested documentation.
02/16/2016 Yes
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • Cont'd attempts collect debt not owed
  • Debt was paid
  • CO
  • 80023
Web Servicemember
This debt collection agency has repeatedly violated my rights by reporting inaccurate information to the credit reports after I challenged the validity of the debt, I requested to validate the debt and by doing so has had an adverse impact on my livelihood. I even send a check by certified mail, which was signed by " rent recovery '' in order to prevent further damage to my credit report. It is imperative to note that I challenged the validity of this debt within the 30 days allowed by law, did not get a response and during that time they reported it to the credit bureaus. After my last letter dated XXXX/XXXX/15 they stopped communication, ignored my letter and started harassing my daughter and continued reporting the unlawful information to the credit bureau after I disputed the debt in a timely manner. I called and spoke to two Rent Recovery employees in addition and in between the five written communications I sent. I requested to speak to a Manager which I was denied stating that " it is company policy that no consumer has a right to speak with a manager '' even after explaining that I had exhausted all other avenues to resolve this. Points presented to prove this : 1. The first communication ever sent to me or my daughter who I signed for as co-signer for was on XXXX/XXXX/15. I responded to the letter within 30 days certified receipt signed XXXX/XXXX/15 by XXXX XXXX, requesting proof of debt. The evidence provided was a hand written claim for cleaning, light bulbs which we still do not agree with. This is common practice by XXXX apt management. 2. On XXXX/XXXX/15 I faxed and email a second certified receipt communication, signed by XXXX XXXX, expressing my concern over the incorrect reporting to the credit bureau as well as the fact that I received a letter in XXXX notifying me of a debt for the first tine which I clearly stated from the beginning that if I received proof of debt I would be happy to resolve. Requests were ignored. 3. On XXXX/XXXX/15 my wife called and spoke with XXXX XXXX XXXX, explained the entire situation including the still disputed validity of debt, discussed the inaccurate reporting on my credit report and explained this was impacting my ability to earn a living since I have my own business. She stated to XXXX XXXX that we would make the full payment purely in the spirit of removing this inaccurate information of which valid proof was never provided, but that I wanted this removed since it was reported unlawfully to start with. XXXX XXXX lied on the phone stating that this would be marked paid as full and for credit reports this is identical as if it was never reported. My wife immediately told XXXX XXXX she was providing false information because this is not true. She stated she would " put in a request '' for it to be removed. 4. On XXXX/XXXX/15 I sent a certified mail with a full payment ck XXXX which was signed by XXXX XXXX on XXXX/XXXX/15 with a letter explaining the conversation. 5. On XXXX/XXXX/15 I received a letter from Rent Recovery stating " that we did not meet the agreement '' and threatened " Actions Planned Against Me '' 6. On XXXX/XXXX/15 8 days after full payment was received by Rent Recovery a new reporting to the credit report agency was made stating " the DEBT WAS CONFIRMED AND VALID AFTER XXXX BY CONSUMER ''. This reporting was made in bad faith after receiving all the attached communications. 7. After my last letter Rent Recovery stopped all communication with me and two months after started calling my daughter and reporting it on her credit report. This company has provided false information, has reported false information to the credit bureaus and has adversely impacted my life and that of my family. I hope this is given the attention it deserves. The company website states " fairness and respect '' is their company philosophy. What an abuse of power! Sincerely, XXXX XXXX
12/17/2015 Yes
  • Debt collection
  • Mortgage
  • Cont'd attempts collect debt not owed
  • Debt resulted from identity theft
  • TX
  • 76801
Web Servicemember
Sometime after XXXX XXXX, XXXX I received a bill from Rent Recovery Solutions for {$3800.00} which I knew I did not owe. I called RRS and learned the bill was being handled by a debt collector ie. Rent Recovery Solution for back rent at an apartment complex in XXXX Tx named XXXX XXXX. I called XXXX XXXX and learned that my SSN had been used and my signature forged as a co-signer for an apartment. Realizing I had been a victim of Identity theft I placed a fraud alert with all three credit bureaus XXXX XXXX, XXXX, and XXXX however Rent Recovery Solutions had reported the account in collection for {$3800.00} to XXXX XXXX in XXXX XXXX. XXXX XXXX, XXXX I filled a police report from which the responsible party was indicted. I also prepared an Identity theft affidavit and a dispute letter as outlined by the Federal Trade Commission to be provided to Rent Recovery Solutions as well as the credit bureaus. XXXX XXXX, XXXX I sent copies of the Identity Theft Report from my police department along with a notarized Identity Theft Affidavit from the Federal Trade Commission and a dispute letter requesting that I be absolve of all charges on the account, and that Rent Recovery Solutions take all appropriate steps to remove information about this account from my credit files. Also enclosed was a copy of the Federal Trade Commission Notice to Furnishers of Information, which details their responsibilities as an information furnisher to credit reporting companies ( XXXX ). Specifically stating : " As a furnisher, upon receipt of a consumer 's written request that encloses an Identity Theft Report, you are required to cease furnishing the information resulting from identity theft to any credit reporting company. The Notice also specifies your responsibilities when you receive notice from a XXXX, under section 605B of the Fair Credit Reporting Act, that information you provided to the XXXX may be the result of identity theft. Those responsibilities include ceasing to provide the inaccurate information to any XXXX and ensuring that you do not attempt to sell or transfer the fraudulent debts to another party for collection. Please investigate this matter, close the account and absolve me of all charges, take the steps required under the Fair Credit Reporting Act, and send me a letter explaining your findings and actions. '' Rent Recovery Solutions signed for this correspondence through the USPS the week of XXXX XXXX, XXXX. At no time did I receive a letter explaining their findings, however after about 1 month the entry was removed from XXXX XXXX. XXXX XXXX, XXXX as I routinely monitor my credit I found that Rent Recovery Solutions had again reported this collection to XXXX in the form of XXXX accounts for {$11000.00} and to XXXX XXXX in the form of XXXX account for {$7800.00}. I immediately reported this and filed a dispute with the XXXX and XXXX XXXX. Between XXXX XXXX, XXXX and today XXXX XXXX, XXXX I have made XXXX phone calls to Rent Recovery Solution with no resolution. In the first call I was told that they do have all of the documentation that was previously prepared and would refer it to an investigator. I was to hear back in two days but did not. I called again and was told they were looking into it and I would hear back. This continued a XXXX and now a XXXX call where lastly I spoke with an individual named XXXX whom claimed to be unaware of my previous calls. XXXX also acted puzzled when I requested to speak with her fraud department claiming there was n't XXXX. She assured me she now had all of the facts and would review this the next morning with an investigator and promised to call me the next day. I verified she had my contact information. Two days have passed and I have yet to receive that call. I believe that Rent Recovery Solution is retaliating against me for a debt owed to them by someone else which they can not collect.
06/09/2015 Yes
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • Cont'd attempts collect debt not owed
  • Debt is not mine
  • NC
  • 28226
Web
Last XXXX I was in a XXXX situation and left the same night due to the circumstances and drove home to my family ( mom ) in XXXX NC where I am from. I then went straight to the XXXX department and filed an XXXX order of protection which was granted. I then had to go to court on XXXX/XXXX/2014 for the yearlong restraining order. The judge asked me if I wanted the house and I explained to the judge that I am from XXXX NC and wanted to stay close to my family and it is safer for me. The judge left my EX the house and stated to take my restraining order to the leasing office when I go to get my things with the sheriff and explain to them the situation and they will take my name of the lease. I did as the judge stated my mom went with me back to XXXX and we went with the sheriff 's department to gather my things. I then went to the leasing office with a sealed copy of my restraining order from NC and explained the whole situation to them and what had happened, they informed me that the manager was not in and they will give her all the information and they will see what they can do. I turned my key into them let them keep the copy of my restraining order and I gave them my new phone number along with my mom 's address ( which is where I am currently living and was living at the time ). I kept calling to follow up with them on what would be done to get my name off of the lease and finally the manager ( XXXX XXXX at XXXX XXXX in XXXX GA contacted me back and told me she was unwilling to help me at all, I tried several times to talk to her but she was unwilling to help me. I then assumed my ex was paying all rent and obligations because I never heard anything else from the management company. Recently I applied for a house and was denied due to an eviction I did n't even know that I had on my credit, I contacted the company who stated that I was evicted last summer and that XXXX to my ex and I to court, I explained to them I never received any paperwork of any kind or any type of notification that he was late on rent or even getting evicted. I explained the situation to the lady and she stated she would help me ( I have her name if needed ) and told me to fax over my paper work XXXX restraining order ) to prove that the judge left him the house. This was on XXXX/XXXX/2015 and I faxed on XXXX/XXXX/2015, I then spoke with her yesterday XXXX/XXXX/2015 and she stated there is nothing that admin is willing to do to help me and that I needed to pay the balance along with my ex. I explained to her that per what I was told by a north Carolina judge my ex was responsible for all ongoing cost and that I would not be responsible, she stated that the management copy should have had me sign a roommate release and since they did n't and my name and his name are still on the lease at the time of eviction then there is nothing I can do but pay. I tried to explain to her that I gave all of my information to the leasing company and they were willing to help me at all, and that if I would of known that they were taking " us '' my ex and I to court I would of went and fought it and explained to the judge in XXXX that I had a current restraining order on him and that the XXXX judge stated I was not responsible but due to them not serving me I had no idea that they even went to court. At this point I am stuck and I am reviewing the laws on what I can do from here, I was told by someone to contact you all and you would be able to help me. I do feel due to the circumstances this should not be on my credit and should not hinder me from being able to rent / own XXXX day. Please advise me on what I can / should do from here. If bank statements on my behalf are needed to prove I was the XXXX paying rent up until I left I can and will provide those.
08/29/2023 Yes
  • Debt collection
  • Rental debt
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • MO
  • 654XX
Web Servicemember
Subject : Urgent Complaint : SCRA Violation, Signature Forgery, Unlawful Debt Collection, Unreported Rent Assistance, and Violation of Legal Procedures by Rent Recovery Solutions Dear Consumer Financial Protection Bureau, I am writing to urgently bring to your attention an egregious situation involving Rent Recovery Solutions, a debt collection agency. It is my firm belief that my rights as a consumer and my legal protections as a servicemember have been severely infringed upon, necessitating your immediate intervention and investigation. To offer necessary context, I cosigned for an apartment with my mother, aiming to assist her, before my lease was set to expire. My decision was predicated on the understanding that my mother intended to vacate the apartment within 30 days. Upon enlisting in the United States military, I responsibly informed the apartment complex office of my impending departure, supported by documentary evidence of my military orders. However, it has now come to my attention that my mother potentially forged my signature, extending the lease without my consent or knowledge. Despite my complete unawareness, this extended lease was executed. Approximately six months into my military service, Rent Recovery Solutions, seemingly in possession of my income and employment documentation, initiated a debt collection process predicated on a debt traced back to a previous lease. It is my conviction that this debt is intrinsically tied to the extended lease, an extension which I had no knowledge of signing. As a servicemember, my rights under the Service Member Civil Relief Act ( SCRA ) hold profound significance. Not only does this Act offer protections from unjust legal actions during military service, but it also necessitates adherence to proper legal procedures. Evidently, my mother 's potential signature forgery and unilateral lease extension may have transgressed these procedures, bypassing my explicit consent and awareness. Furthermore, I have recently discovered that my mother received a substantial rent assistance stipend amounting to {$15000.00} from an unfamiliar entity. Disturbingly, she neglected to communicate this significant development to me. This undisclosed rent assistance introduces further complexity to the situation and casts doubt on the legitimacy of the debt claim asserted by Rent Recovery Solutions. Of equal concern is the potential violation of SCRA provisions. The SCRA stipulates that if a landlord or property manager seeks a court order through a default judgment, they are mandated to file an affidavit apprising the court of the tenant 's military status. Should the tenant be in military service, the court must appoint a guardian ad litem to represent the servicemember 's interests. Additionally, the court retains the prerogative to postpone judgment by 90 days if the servicemember is uncontactable or their appearance is required for defense. The multifaceted nature of these violations alarms me profoundly. I am urgently requesting your thorough investigation into the practices of Rent Recovery Solutions, with a specific focus on potential SCRA breaches, potential signature forgery, debt collection without legal grounds, nondisclosure of rent assistance, and deviation from legal procedures. Moreover, I am in great need of your expert guidance on the steps I must take to address this intricate matter and protect my rights as both a consumer and a servicemember. Your timely assistance and support are of paramount importance as I endeavor to rectify this deeply unsettling situation. Thank you for dedicating your time to this matter of utmost urgency. I am eagerly awaiting your response and assistance in rectifying this distressing situation.
02/07/2023 Yes
  • Debt collection
  • Other debt
  • False statements or representation
  • Indicated you were committing crime by not paying debt
  • AZ
  • 85326
Web
In 2021 I was planning on moving into an apartment complex. Upon attempting to move in I was attacked by 3 people who lived there. Basically, after meeting with the office and walking out to view the apartment/ move the boxes in my car I noticed someone was parked in what would be my assigned parking spot. I contacted the office by email and inquired if I had the correct spot. They said yes and that someone had parked there when they should not have. So the office person proceeded to put a notice on this persons vehicle. That person came out with two friends and proceeded to start an argument. They threatened me and told me they would XXXX me. There was an altercation. Because of a technicality and because I did not officially live there according to the apartment complex I was asked to leave for good band not come back. I complied completely. I canceled the cashiers check and removed everything I owned from the property ( 3 boxes ). Which I did with a police escort. I left the keys to the apartment and mailbox on the counter. I did not posses the unit for even 1hr before I was told to leave for good. In addition to that the XXXX apartment complex rented the unit out not 3 days later to someone. There was no loss in rent on their part. I have not pursued any action against them for stealing my information and releasing my personal information from my credit application to the people who threatened me. For some weeks after a person I had only seen one time was repeatedly calling me and my wife and this person said I have all your information, Ive lived her for years. You dont think they would give me your information? I even have your social security number. Like I stated before I did not pursue anything nor did I return to the property. I was told that I could not legally be there and needed a police escort at any time I had business there, so I follow those rules. I also called the office several times to try and resolve the matter within the first month of the incident they refused to speak with me and made it very clear. They were going to do everything they can to charge me large sums of money. This is very obvious retaliatory action and its also very obvious that I did not live there, I signed the lease two days after the incident occurred and completed that lease as well as extended it. I did everything they asked me to do and they are still trying to charge me thousands of dollars on top of that and theyve compromised my information as well as the people I put down as references, they even gave out my mothers information to these people that attacked me. I am just a regular citizen thats trying to resolve this matter. Theres absolutely no reason why they should be able to charge me this amount of money if Ive never lived there. Furthermore, they are erroneously reporting it on my credit if anyone is paying attention and looks at the documents, the evicted me the very same day that I allegedly finalized a lease. Now they have waited all this time to erroneously put it on my credit. Also, they filed the police report on the same day that I allegedly signed a lease, so how could I possibly owe all of these charges for rent, utilities, etc. I believe in the state of Arizona we have a 14 day buyers remorse lol or something to that effect. I am not a lawyer, nor do I know how to navigate these types of situations because Ive never been in situations. I did everything they asked me to do and not move into the apartment and now they are charging me as though I did, please help. Im not a perfect person and Ive made mistakes in my life but I dont deserve to have to pay {$5100.00} for a place that I never even spent more than an hour, nor did any of my possessions, family, or children.
01/26/2017 Yes
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • Cont'd attempts collect debt not owed
  • Debt was paid
  • GA
  • 30815
Web Servicemember
On XX/XX/XXXX, I contacted the XXXX regarding a check I mailed to them ( signed by an XXXX on XX/XX/XXXX ). The check was for an old debt of {$3000.00}. The young woman who answered the phone told me she would locate the check and call me back. She called me back the same day and told me the check was returned to me via mail ( I still have not received this check to date ) because it was a personal check and I would have to bring a money order or certified check to pay the debt. On XX/XX/XXXX, I took a certified check to the office and asked for a receipt or letter stating I paid the debt. The woman went to speak to the property manager and district area manager regarding this. She returned and I was told they were not able to give me a receipt or letter because this was an old debt and I would have to contact the collection agency and get them to call their office directly so they could confirm I paid. During this time the young lady made a copy of the check for their records to place " in my file '' .On XX/XX/XXXX ( the same day ) I contacted a XXXX ( XXXX ext. XXXX ) at Rent Recovery Solutions to inform her I paid the original creditor ( XXXX ) for a debt ( account XXXX ) this company is listing on all XXXX of my credit reports. She asked me " why did I do that '' and told me " she would annotate my file that the debt was paid but would continue to report this debt on all XXXX of my credit reports. '' She went on to say " the original creditor hired her company to collect a debt and should not have taken the money from me because that defeats the purpose ; therefore, she will not be calling them to verify the information. '' Ironically, when she was attempting to collect on this debt with me ( calls on XX/XX/XXXX & XX/XX/XXXX ), in the past, she would say she had to contact the client to see the amount they were willing to accept ( each time a higher amount than the previous ) ; yet, she was not willing to call the original creditor " who hired Rent Recovery Solutions '' to verify whether of not the information " they '' are reporting is accurate. Also, this company has failed to respond to my requests in the past to verify ownership of this debt. Rent Recovery Solutions is a company hired by creditors to collect a debt ( not the legal owner of the debt ) ; so, there should be no issues with this company following up with the company that hired them. On XXXX/XXXX/XXXX I filed a complaint with the XXXX Better Business Bureau. On, XX/XX/XXXX I faxed a letter stating the issue to Rent Recovery Solutions, a copy of the original statement from ( XXXX ), and a copy of the certified check used to pay them. I received no response. On, XX/XX/XXXX I mailed the exact same documentation to Rent Recovery Solutions. On, XX/XX/XXXX a representative for Rent Recovery Solutions responded to my complaint with the Better Business Bureau stating they received the mailed copy of all of my documentation and would contact the XXXX and once verified would be report the account as closed to the bureaus. Reporting this account as closed would be inaccurate because I did not pay this company any money. They do not have the legal right to report this information. I paid the original creditor ; therefore, this information needs to be removed from all XXXX credit bureaus immediately. Needless to say, this company reported this account as derogatory with all credit bureaus on XX/XX/XXXX. This information is fraudulent. This company is abusing their power and holding myself ( the consumer ) responsible by damaging my credit because I chose to pay the original creditor. This is evident based on the phone conversations and their unwillingness to abide by the laws in place to help consumers.
05/07/2020 Yes
  • Debt collection
  • Mortgage debt
  • Took or threatened to take negative or legal action
  • Threatened to arrest you or take you to jail if you do not pay
  • CA
  • 926XX
Web
I made a phone call to Rent Recovery Solutions locates at Rent Recovery Solutions LLC XXXX XXXX XXXX XXXX, XXXX XXXX XXXX, GA XXXX XXXX I made that phone call on XX/XX/XXXX at XXXX PST and when the gentleman XXXX answered I informed him on how I had spoke with the management company to be sure that I was only listed as someone who stays in the apartments, the apartment should not have been in my name back in 2015. To my understanding about how the lease and such were written and through verbal communication through the on site management company I thought I was ok to vacate the premise for a multitude of reasons 1 : Being the place was in humane to live in ; they had a huge amount or rats and roaches in the entire spammer building 2 : the unit that was given to use was filthy not clean and had bugs as well that we tried to clean on our own due to no help from the office 3 : there was a family member, my sister, that had a recent diagnosis for XXXX XXXX XXXX. So I left to see my sister in California and ended up having legal troubles from a XXXX that took a year and a half and some XXXX time to settle. I spoke with a man named XXXX from Rent Recovery and advised him of the problems I had faced living there and how I did speak to management. I described the management company that cared for the building as shady and he got offended that I called his client shady. If these calls are all recorded like he calls he recorded all of them this will be proven that he then responded to me once he heard me mention the legal troubles from the XXXX as well your the one with the XXXX but my clients are shady that I highly disrespectful and unprofessional to shame me and belittle me for something to took my time money and more that I than owned up too my mistake but I am not a shady person rather an honest one. So then the phone call continues to get worse. He then starts trying to speak over me and continuously calling me sir and he dispute my several corrections of me being a woman because my voice is deep is then said when sir or maam how about I just call you XXXX - utterly speachless by the bold disrespectful comments. As the call progresses I ask to speak to a superior of his because at that point Ive had enough Im trying to settle a debt and Im not being given any help other than I need to pay in full and him being highly disrespectful. No options of reduced amounts to settle the debt which was one option I was hoping for seeing I tried to do what I could before I left in the first place. Then I hang up because he claims hes the owner of the company named XXXX and theres no one high that him there, so you mean to tell me the owner of a debt collection company is taking calls about people trying to settle a debt? Theres no employees that work under a CEO? Under a owner? So I hang up and call back several times desperately trying to get someone else to speak to, but sadly every call I make somehow is going to XXXX phone. Then finally I get someone else who claims to be XXXX or something as a VP for Sales and hes the highest it goes. I tried asking questions and got no help. When I tried my very last call XXXX answered and said he was going to call the California local Pd from my area because he knew my jurisdiction somehow which I find illegal if he performed a search on me without my consent or knowledge and he lives or works in GA. How am I being threatened with police action for trying to settle a 5 year old evict now that its been brought to my attention. Im trying to do the proper thing and take care of this the right was but how can I if I am being shamed, belittled and threatened?????!!!!!
02/05/2023 Yes
  • Debt collection
  • Other debt
  • False statements or representation
  • Attempted to collect wrong amount
  • TX
  • 77373
Web
In 2017, I arrived in the US through the Cuban Medical Permit Program ( CMPP ) ; XXXX XXXX received me, and with help from the government for 3 months, I settled with my son in an apartment in the XXXX at XXXX XXXX located at XXXX XXXX XXXX XXXX XXXX XXXX, TX, XXXX, after that I should be able to support myself, to me and my son. Since at that time I still did not have social security, the rental contract was made by XXXX XXXX in my name. The conditions of that condominium were terrible, I spent 4 months from XXXX to XXXX with extreme temperatures in XXXX without air conditioning despite multiple emergency reports and of which I requested evidence from the office ( attached ), wastewater flooding in the kitchen coming from the XXXX floor, cockroaches, extreme insecurity ... reasons for which I could terminate the contract as established in article XXXX ( attached ) and I did not do so because I did not want to damage my credit. In the last days of XXXX I went to the office to communicate that my contract would end on XX/XX/XXXX and that I would not renew it, so from that day the apartment would already be vacant. At that moment they gave me a piece of paper and a pen so that I could notify it by written and they filed. On Sunday XX/XX/2017 I moved into XXXX XXXX at XXXX XXXX XXXX, XXXX, TX, XXXX ( evidence of contract attached ) ; and on XX/XX/XXXX ( last day of the contract at XXXX at XXXX XXXX ) I went to deliver the key because the office was closed on the Sunday of the move. The person who picked up the key told me that I had to pay the rent for the next month ( XXXX ) " because of me they couldn't rent the apartment for that month. '' Despite the notice I gave a month in advance, of them having service keys to the apartment, of the days of maintenance necessary before renting the apartment again, and of me still being on the last day of my contract. I thought that this person was wrong and did not know the term of my contract and I told her that I did not owe anything because everything was in order, and she replied to my face : " you have to pay, and if you don't I will send you to an agency of collection ''. I still thought that when I left the office she would rectify the information and forget the fact. A few months later I get a call from RENTRECOVERYSOLUTIONS, asking me to give them my social security number because I had a debt with the XXXX at XXXX XXXX that they had to collect ; I told them that there was a mistake and that I had no debt, they insisted several times that I give them my social security number, trying to confirm my identity with a false email that was unknown to me ; I repeated that they were in error and dismissed the call. 6 years later, 2 days ago I received notification from XXXX that I have a debt in Collection of XXXX XXXX for this reason, obviously damaging my credit with all that it entails. Telling very briefly about myself, in the 6 years that I have been in the US I became a citizen, studied and graduated from a university degree, bought my own house, I have always had an excellent XXXX XXXX and an exceptional payment history in all my accounts ( attached the credit report ). Last year I was diagnosed with XXXX XXXX, I had multiple exams, XXXX major surgeries, therapies and I am still undergoing treatment which increased the use of XXXX of my cards, and despite that I work honestly without asking for any help from the government and I maintain all my payments on time.
08/11/2015 Yes
  • Credit reporting
  • Incorrect information on credit report
  • Account status
  • GA
  • XXXXX
Web
I am seeking assistance with a matter involving XXXX XXXX XXXX in XXXX, XXXX. In XX/XX/XXXX, I rented an apartment from XXXX XXXX Apartments. I had to terminate my lease one month early, due to my mother having to be relocated from the state of XXXX to XXXX because of a medical condition ( XXXX ). My assistance is needed to help provide for her daily care. I informed XXXX XXXX XXXX, in writing of my situation and reason as to why I needed to terminate my lease a month early. My rental payment status was current and in good standing with a zero balance. Per management on duty, XX/XX/XXXX, I was given consent to proceed with my early termination. The on-site manager wrote the names of XXXX XXXX and XXXX XXXX, on my paperwork, and said that she would give them the paperwork. I was also informed that my security deposit, which consist of the first and last month 's rent, should take care of the month of XXXX 's rent of {$720.00}. At the time that I vacated the property, I turned in my keys, completed a walk-through inspection and left my contact information. At that time I was not told that money was owed and I have not received any calls or other correspondence from XXXX XXXX. In XX/XX/XXXX, I began receiving calls from Rent Recovery Solutions ( R.R.S. ), informing me they are a collection agency trying to collect a debt for XXXX XXXX XXXX for the month of XX/XX/XXXX. This agent was XXXX XXXX. I informed her of the situation. She asked that I fax all documentation in regards to this early termination to her, to which I complied. I did not hear back from her. Then on XXXX, I received a voice message from another agent, XXXX of R.R.S. stating she was contacting me regarding an urgent matter and to return her call. I returned the call and left multiple voice messages trying to resolve this situation. I received another call from a different agent, XXXX XXXX ( R.R.S. ) on XX/XX/XXXX. I explained 1. XXXX XXXX 's consent to the early termination of my lease and that I had documentation to substantiate my explanation. XXXX. Previously, faxed documentation to Rent Recovery Solutions to substantiate my explanation. She shared with me no one had contacted XXXX XXXX and that my account had been referred to the credit bureaus because I had not set up a payment arrangement to resolve this issue. I asked her why had this been reported as a negative event on my credit, when XXXX XXXX agreed to the early termination of my lease in XX/XX/XXXX and I have provided every documentation to R.R.S. that R.R.S. has asked me to provide. At this point she told me to hold and we were disconnected. I tried calling her back multiple times and left messages and received no call back.. At this point she told me to hold and we were disconnected. I tried calling her back multiple times and left messages and no call back. On XX/XX/XXXX, I also mailed a written request for validation of the debt an am waiting for a written response from XXXX Management and/or XXXX XXXX. I am requesting assistance with Rent Recovery Solutions ( R.R.S. ), due to them referring me to credit bureaus. I deem this report unnecessary due to my consistent corporation. Please let me know if you need further documentation to help pursue my clearance of this matter. I have supporting documentation that I would like to fax to you. Please provide a fax number. Thank you in advance.
04/06/2023 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt was paid
  • MI
  • 48375
Web Older American
In XX/XX/XXXX I moved into an apartment at XXXX XXXX in XXXX. I included my XXXX yr grandson on the lease so that he would have some place to live and not be homeless. Myn grandson suffers from XXXX XXXX XXXX, and after being off his meds it became impossible to live there with him. In XX/XX/XXXX he became very argumentative and making threats on my life. Also allowed XXXX other people to stay there. I did go to the police and was told there was nothing they could do because his name was on the lease and my only recourse was to file an eviction on him and the other people staying there. In XXXX I did file an eviction notice and served to him and the other people. In the meantime I contacted XXXX management to let them know what was going on and they agreed to work with me. I had the police stand by while I entered the apartment to get some things and see what damages had occurred, also I put in a maintenance request to go inside the apartment to access any damages so I could know what costs to expect for early lease termination. On XX/XX/XXXX the 30 day eviction notice became valid and the XXXX Police escorted my grandson off the apartment premises. On XX/XX/XXXX I took a check to XXXX leasing office in the amount of {$2000.00} for the additional days in the apartment to move furniture, personal items and clean-up and turned in the keys. NO other amount owed was told to me at that time. On XX/XX/XXXX, I got an email from XXXX XXXX telling me that I owed {$1300.00} for carpet replacement ( entire apartment ) bi-fold door and XXXX missing blind slats, also charging me {$60.00} for Gas which I shut the gas off with consumers energy on XXXX and they would send my final bill. I have taken responsibility for the damages for door & blind slats and paid my gas bill to XXXX XXXX. I am disputing the charges of {$770.00} for entire apartment carpet replacement, when only the room that needed to be cleaned or replaced was the bedroom my grandson slept in, and if I was told to get the carpet cleaned I would have done so, but I was never told to do this because my deposit {$1500.00} deposit would not be returned. I contacted the XXXX XXXX XXXX about this matter and was told to pay what I was taking responsibility for and contact the XXXX XXXX XXXX to discuss the disputed amount. I did contact XXXXXXXX XXXX billing and spoke with XXXX and she was willing to make some adjustments to the {$1300.00} after she had a chance to apply any payments that had been made. I tried several months to contact XXXX but was never able to speak with her again. XX/XX/XXXX was the last {$50.00} payment I sent to XXXX XXXX ( XXXX ) and have never received any more communication. XX/XX/XXXX I received an email from XXXX XXXX about a collections account was on my credit file and it was from Rent Recovery Solutions for {$930.00}. To this date I have NEVER received a bill or any corespondence from them regarding this matter they have just attached this unfair debt to my credit which is very damaging. The resolution I am seeking is the unfair amount of {$930.00} be dissolved and remove from my credit profile and also my XXXX XXXX and XXXX grandson credit profile. I have paid over {$2300.00} for early lease termination to XXXX XXXX and do not feel I owe any more. I have attached some supporting documents for my complaint. Regards, XXXX XXXX
03/02/2023 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • NE
  • 68521
Web
In XXXX of 2022, the end of my girlfriend and Is lease at XXXX XXXX XXXX XXXX, XXXX XXXX, expired, thus ending our rental contract with XXXX XXXX XXXX Subsidiary of XXXX XXXX ). We had given ample notice of move-out and cleaned up prior to leaving. A few weeks later, we were given notice of damages we were due to pay in excess of our security deposit for unclean sections of the apartment, forgotten items we left at the apartment, and damages. These ranged from unclean bathrooms/showers, dryer lint trap, odor, and a painting we had left behind. In summation, beyond our {$500.00} security deposit, they wanted {$570.00} paid out to them for cleaning, damages that are according to them, beyond wear and tear, personal item removal, carpet cleaning, etc. We had consulted a lawyer about these charges previously, and he advised us to simply let it fall to collections and dispute the debt, as they have not provided valid proof of damages as required by law, specifically Nebraska Revised Statute 76-1416 which states exactly : ( 2 ) Upon termination of the tenancy, property or money held by the landlord as prepaid rent and security may be applied to the payment of rent and the amount of damages which the landlord has suffered by reason of the tenant 's noncompliance with the rental agreement or section XXXX. We repeatedly asked for invoices and receipts, not just a blanket list of charges, to try and identify the exact costs suffered by XXXX XXXX in order to return the apartment to the state it was in when we first occupied it, but they responded, verbatim, with Legally were not obligated to give you all of the invoices, once everything is complete, I can certainly pass that along, and it will probably be quite a bit more than what were actually charging you, and we can certainly do that, but at this time I dont have that information for you. Additionally, when Rent Recovery Solutions LLC was written to with a certified letter, they responded to me, but provided NO proof of damages, receipts, or otherwise, of which I am legally entitled to. This is not a valid debt under Nebraska law, as evidenced by the removal of this debt from my XXXX credit report due to a dispute on my part for the aforementioned reasons. XXXX XXXX in cooperation with Rent Recovery Solutions XXXX, are trying to capture debts with no legal basis in the State of Nebraska, affecting the credit of myself, my girlfriend, and who knows how many others who have left their rental units. Additionally, the specific company identified by Rent Recovery Solutions to which the original illegal debt was attributed to is provided by XXXX XXXX, per Rent Recovery Solutions. ( XXXX XXXX is the name of the apartment complex, according to XXXX XXXX. XXXX XXXX seems to be a operator of franchiser of restaurants based in XXXX, North Carolina ). If they can not even be held to a standard of having the correct name of initial party that tried to claim this illegal debt, what basis is there for truth in any of their other reports? Additionally, after I issued a dispute on both XXXX and XXXX, I later received a notice that the debt, which was not previously reported to XXXX, had been reported on XX/XX/XXXX. This is clearly retaliatory in direct response to myself and my girlfriend filing disputes in early XXXX for our XXXX and XXXX accounts.
04/25/2018 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Information belongs to someone else
  • NC
  • 27511
Web Servicemember
I am still in the same place I was on XX/XX/XXXX when I filed the first complaint! Complaint ID XXXX XXXX Complaint ID XXXX Rent Recovery Solutions XX/XX/XXXX I called XXXX again because this account is still reporting and preventing me from getting housing. I was transferred to the Fraud Team as the account was confirmed and still reporting and reconfirmed again as of XX/XX/XXXX by Rent Recovery Solutions as valid and will not be removed. I was then informed to get a police report to block the account from my report. Im not sure what Im supposed to allege in said police report but that is my only option and what do I say? There is an obligation to consumer and it's not being met. Id like action to be taken against both XXXX and Rent Recovery Solutions immediately. If this is not the avenue and I need to obtain a lawyer then let me know because Ive been homeless for months and both companies have responded to the CFPB with untruthful statuses and responses and I am still being impacted by an error on both parts. This account on my credit report has caused me to be denied housing ever since XX/XX/XXXX. I've paid application fees only to bed denied. I contacted the agency who is listed : RENT RECOVERY SOLUTIONS Original Creditor : XXXX XXXX XXXX Reported : XX/XX/XXXX {$1600.00} Needs Attention Overview You've paid off 0 % of your collection amount. Balance {$1600.00} Highest Balance {$1600.00} Opened XX/XX/XXXX ( 8 mos ) Account status Open Type No Info Responsibility Individual Account. Original Creditor Name XXXX XXXX XXXX Creditor Information RENT RECOVERY SOLUTI XXXX XXXX XXXX XXXX XXXX XXXX, GA XXXX ( XXXX ) XXXX XX/XX/XXXX I disputed the information repeatedly through XXXX 's process as Rent Recovery advised in the CFPB report ID noted above, and XXXX continues to report that they are confirming the debt as valid when it's not. But then XXXX in their response to the ID noted above says the account is not on my report, but it still is. Both untruthful reports back to the CFPB by both parties. Additional history : In XX/XX/XXXX I called again to Rent Recovery and they told me to call another company, XXXX XXXX XXXX. But they're the company on my credit report and this other company has never heard of me. I have a recording of the call. I have disputed this with XXXX twice and they have " confirmed '' it twice. But XXXX says they are confirming my name and not social security number. So they asked them to verify mu social security number the the second time. They " confirmed '' but it's IMPOSSIBLE because I've never leased with them. Nor are they supplying the social security number they have. I have owned my house since XX/XX/XXXX that I'm now trying to sell. Also there isn't an inquiry for when this " account '' was opened in my credit file to have alerted me to something even going on in my name, which I don't think is the case, as when I call Rent Recovery, giving them my social and other information they don't have account and refuse to speak to me. But I can't get them off my credit report either. I would really like to be able to stop sleeping on the floor of a friend 's place and get my own. But this is preventing me from having a place to live.
05/20/2023 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Problem with a credit reporting company's investigation into an existing problem
  • Difficulty submitting a dispute or getting information about a dispute over the phone
  • VA
  • 24018
Web
I was officially notified on XX/XX/XXXX by a representative from Rent Recovery Solutions XXXX, that my previous Landlord is attempting to collect a debt for rent owed for the months of XXXX, XXXX and XXXX of XXXX as well as damage and utility fees. These statements from XXXX XXXX XXXX ( XXXX, Virginia ) are false. XXXX XXXX ( whose name is also on the lease ) and I moved out of the apartment XX/XX/XXXX. The office at XXXX XXXX told me on the phone two weeks prior to moving out that the apartment was rented and a new lease was signed for that unit. I explained this to the debt collection representative and was told that I can dispute the debt and would need to send in supporting documents in order to put the account on a hold. I was also told that the debt would be subject to credit reporting on XX/XX/XXXX. I sent the supporting documents to them in the mail to the address provided by the representative later that same day ( XX/XX/XXXX ). The address provided was XXXX XXXX XXXX XXXX XXXX XXXX, XXXX, GA XXXX. My dispute documents consist of a copy of the lease agreement, a copy of a dispute email I sent tXXXX XXXX XXXX XXXX concerning the debt, a copy of the statement I had received in the mail from XXXX XXXX and also a letter that explains my argument for the debt. I had tracking on the package sent out by XXXX. My dispute documents were delivered to the agency on Monday XX/XX/XXXX at XXXX pm. I called the rep back to see if they had received them but was told " No, it could take a couple of days to get into our system. '' I continued to call multiple times until finally on XX/XX/XXXX after being told they still were not uploaded into their system, I sent a second copy of dispute documents to them. That second set of documents arrived to the agency on XX/XX/XXXX at XXXX am according to XXXX tracking. I called XX/XX/XXXX to express my concerns and figure out why my documents were not uploaded after sending them a second set. I was also informed the department that handles these documents is located in the same building but yet they have no way of contacting them to figure out what the hold up is. The last thing I want is for this to hurt my XXXX XXXX. I feel like they have had plenty of time to submit my documents and put my account on hold from credit reporting so this whole matter can be investigated. I finally received a phone call XX/XX/XXXX from Rent Recovery Solutions LLC saying that " their committee '' along with talks from District Vue came to the conclusion that the debt was owed. I do not agree with this because again, the rental unit had a new lease signed after XXXX and myself moved out. I did not receive any details about " their committee 's '' investigation and how they came to their conclusion. Did they ask to see the signed lease from the new tenant? Did they ask to listen to the phone recording back in XXXX of XXXX when I was told by an employee at XXXX XXXX that the unit had been rented? I was also told on this phone call that this debt will hit my credit score unless I set up a payment plan. I do not feel XXXX or myself are responsible for another individuals rent payment.
07/30/2021 Yes
  • Debt collection
  • Other debt
  • False statements or representation
  • Attempted to collect wrong amount
  • TX
  • 77493
Web
Company : Rent Recovery Solutions LLC Acct # : XXXX Issue : Reported a {$150.00} collection on my credit report XX/XX/2021. -I did not receive any call or correspondence prior to this or I would have notified them that the charges were fraudulent and due to unethical business practices on the part of the company ( XXXX XXXX XXXXXXXX ) that hired them. - XXXXXXXX XXXX XXXXXXXX has a track record of falsely charging their former residents for unfounded cleaning costs ( see attached XXXX, XXXX, XXXX, XXXX ). Similar to those tenants, I cleaned my apartment and yet I was charged {$300.00} for falsified claims. - According to the lease created by the Texas Apartment Association and utilized by XXXX XXXX XXXXXXXX, a landlord may not charge former residents for things that do not exceed normal wear and tear ( see attached doc LeasecontractOnCleaningCharges ) Yet they falsify cleaning charges that fall under normal wear and tear and make them appear like valid charges ( see attached receipts ) Their carpet cleaning vendor clearly states on its receipt that the carpet only had normal wear. They also falsify other cleaning charges using a zoomed in speck of leaf/herb in the sink to claim a dirty sink or claiming a dirty refrigerator when you can clearly see in the video that the refrigerator and freezer were clean. - After calling Rent Recovery LLC for weeks without being able to speak to anyone, I filed a dispute with XXXX on XX/XX/XXXX. - Kept calling Rent Recovery LLC and finally reached them today XX/XX/2021. The specialist in charge of my account refused to give me any information stating that my account was on hold because I filed a dispute ( an attempt to penalize me for filing a dispute on false charges ). - I finally spoke to another specialist who told me that the account was on hold and that a deletion request had been filed with XXXX on XX/XX/XXXX because they had not heard back from XXXXXXXX XXXX XXXXXXXX. She stated that perhaps XXXX was still updating their system to show the deletion. -I requested to speak with a supervisor to corroborate the information, but I was refused the opportunity to speak to a supervisor unless transferred by my own account specialist who had hung up me earlier and had declined answering subsequent calls. - I called XXXX to confirm what Rent Recovery had told me. A supervisor at XXXX told me that they had not received any deletion request from Rent Recovery. -This is unconscionable and should not be happening to consumers. This fraudulent item on my credit report is showing up as a landlord debt and as such I am unable to get a place to live. - Renter 's Recovery can no longer claim plausible deniability because they have been notified about the issue and sent all the documents, first by XXXX and now by me. Instead of rectifying their error by removing this false charge from my report, Rent Recovery LLC is colluding with XXXXXXXX XXXX XXXXXXXX by prolonging an injustice. This item has already been on my report for 4 months and should be removed immediately.
12/08/2019 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Information belongs to someone else
  • IL
  • 60651
Web
I was checking my credit on XX/XX/XXXX and I noticed that there were multiple accounts and inquiries on my credit profiles. I became aware that my XXXX account has a XXXX account ( Account number XXXX ), XXXX XXXX XXXX XXXX XXXX ( Account number XXXX ), XXXX XXXX IL XXXX XXXX ( Account number XXXX ), and XXXX XXXX XXXX XXXX XXXX ( Account number XXXX ) and has the following inquiries : XXXX XX/XX/XXXX ; XXXX XXXX XX/XX/XXXX ; XXXX XXXX XX/XX/XXXX ; XXXX XXXX XX/XX/XXXX ; XXXX XXXX XXXX XX/XX/XXXX ; XXXX XXXX XX/XX/XXXX ; XXXX XXXX XX/XX/XXXX ; XXXX XXXX XX/XX/XXXX ; XXXX XX/XX/XXXX ; XXXX XXXX XX/XX/XXXX ; XXXX XXXX XX/XX/XXXX ; XXXX XXXX XX/XX/XXXX ; XXXX XX/XX/XXXX ; XX/XX/XXXXXXXX XX/XX/XXXX ; XXXX XXXX XX/XX/XXXX ; XXXX XX/XX/XXXX ; XXXX XXXX XX/XX/XXXX ; XXXX XX/XX/XXXX ; XXXX XXXX XX/XX/XXXX ; XXXX XX/XX/XXXX ; XXXX XXXX XXXX XX/XX/XXXX ; XXXX XXXX XX/XX/XXXX ; XXXX XX/XX/XXXX ; XXXX XXXX XX/XX/XXXX ; XXXX XXXX XXXX, XXXX ; XXXX XXXX XX/XX/XXXX ; XXXX XXXX XX/XX/XXXX ; XXXX XXXX XX/XX/XXXX ; XXXX XXXX XX/XX/XXXX ; XXXX XXXX XXXX XX/XX/XXXX ; XXXX XX/XX/XXXX ; XXXX XXXX XXXX XX/XX/XXXX ; XXXX XXXX XX/XX/XXXX ; XXXX XXXX XXXX XX/XX/XXXX ; XXXX XXXX XX/XX/XXXX ; XXXX XXXX XX/XX/XXXX ; XXXX XXXX XX/XX/XXXX ; XXXX XXXX XX/XX/XXXX ; XXXX XXXX XXXX XXXX XX/XX/XXXX I became aware that my XXXX account has a ability recovery service account ( Account number XXXX ), XXXX XXXX XXXX ( account number XXXX ), XXXX XXXX XXXX ( account number XXXX ), XXXX XXXX XXXX ( account number XXXX ), XXXX XXXX XXXX ( account number XXXX ) and has the following inquiries : XXXX/XXXX XX/XX/XXXX ; XXXX/XXXX XXXX, XXXX XXXX/XXXX XXXX XX/XX/XXXX ; XXXX XX/XX/XXXX ; XXXX XXXX XXXX XXXX XX/XX/XXXX ; XXXX XXXX XXXX XX/XX/XXXX ; XXXX/XXXX XXXX XXXX XX/XX/XXXX ; XXXX/XXXX XX/XX/XXXX ; XXXX XXXX XXXX XX/XX/XXXX XXXX/XXXX XXXX XX/XX/XXXX ; XXXX XXXX XXXX XX/XX/XXXX ; XXXX/XXXX XXXX XX/XX/XXXX ; XXXX/XXXX XXXX XXXX XX/XX/XXXX ; XXXX XXXX XXXX XX/XX/XXXX ; XXXX XXXX XXXX XX/XX/XXXX ; XXXX XXXX/XXXX XXXX XX/XX/XXXX ; XXXX XX/XX/XXXX ; XXXX XX/XX/XXXX ; XXXX XX/XX/XXXX ; XXXX XXXX XX/XX/XXXX ; XXXX XX/XX/XXXX ; XXXX XXXX XXXX, XXXX ; XXXX XXXX XXXX XXXX XXXX, XXXX ; XXXX XXXX XX/XX/XXXX ; XXXX XX/XX/XXXX ; XXXX XXXX XXXX XX/XX/XXXX ; XXXX XXXX XX/XX/XXXX XXXX XXXX XXXX XXXX XX/XX/XXXX XXXX/XXXX XX/XX/XXXX I became aware that my XXXX account has a XXXX XXXX XXXX account ( Account number XXXX ), XXXX XXXX XXXX ( account number XXXX ), XXXX XXXX XXXX ( account number XXXX ), XXXX XXXX XXXX ( account number XXXX ), rent recovery solutions ( account number XXXX ) and has the following inquiries : XXXX XXXX XX/XX/XXXX ; XXXX XXXX XX/XX/XXXX ; XXXX XXXX XXXX/XXXX XX/XX/XXXX ; XXXX XXXX XX/XX/XXXX. XXXX ; XXXX XXXX XX/XX/XXXX ; XXXX XXXX XXXX XX/XX/XXXX ; XXXX XXXX XXXX XXXX XX/XX/XXXX ; XXXX XX/XX/XXXX ; XXXX XX/XX/XXXX ; XXXX XX/XX/XXXX ; XXXX XXXX XX/XX/XXXX ; XXXX XX/XX/XXXX ; XXXX XX/XX/XXXX ; XXXX XXXX XXXX XX/XX/XXXX ; XXXX XXXX XXXX XX/XX/XXXX
09/21/2020 Yes
  • Debt collection
  • Mortgage debt
  • False statements or representation
  • Attempted to collect wrong amount
  • FL
  • 337XX
Web Servicemember
To whom it may concern : Please note that that this is not a refusal to pay off the account, but a notice sent as per the Fair Debt Collection practices Act, 15 USC 1692g Sec. 809 ( b ). The notice states that your claim is disputed and validation of the account is required. This notice is not a request for verification of the account or proof of my mailing address, but a request for validation made pursuant to the FDCPA laws. I humbly request that your agency/office sends me valid proof that I am legally obligated to pay you. Please provide me with the below mentioned things : * The amount you claim I owe you * Explain and show me how you have computed the amount * Send me the copies of any documents that prove I agreed to pay the alleged amount * Identify the original creditor * Confirm that the account has not crossed the SOL period * Prove that you're a licensed debt collector XXXX Show me your license numbers and registered agent. I would like to inform you that in case your agency has reported invalidated account information to any of the 3 main Credit Bureau 's such as XXXX, XXXX, XXXX, then it will be regarded as a fraudulent action under both the federal and state laws. Due to this reason, if any negative item is reported to any of my credit reports by your agency or the agency that you represent, then I will be compelled to take legal steps against you for the below mentioned reasons : * Violation of the FCRA * Violation of the FDCPA * Defamation of character If your agency can provide me with the requested documents, I will need minimum 30 days to investigate this information, and during this period of time, all collection activities must be stopped. I would like to further inform you that if any action is taken ( during the validation period ) which could be regarded as detrimental to any of my credit reports, then I will seek advice from my attorney for lawsuit. This includes listing any information on a credit report that could be incorrect or invalidated, or confirming an account as correct when in fact there is no provided proof that it is. If your agency/company fails to respond to this debt validation request within a period of 30 days from the date of your receipt, then the account information must be completely deleted from my credit report, and a copy of such deletion request should be sent to me at once. I would also like to request, in writing, that no calls should be made by your agency or company at my residence or work place. If your agency attempts to make unlimited or computer generated calls to me or any third parties, then it will be considered harassment, and I will have no option but to file lawsuit. All future communications with me should be done in writing and sent to the address mentioned in this letter. It would be advisable that you assure that your records are in order before I am forced to take legal action. This is an attempt to correct your records, any information obtained shall be used for that purpose. Sincerely, XXXX XXXX
01/19/2022 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • AR
  • 72211
Web
on XXXX the XXXX morning a representive from the office called me asking me about my rent. I told them I get paid on Thursday on the XXXX of XXXX ; thats when my lease up. I paid them then and I also ask the Secretary can shes ask XXXX XXXX the apartment manager to call me so I can ask about month to month payment because I didnt get the house because I had a old truck payment and since they close the office from COVID and she said she will. So the next morning the secretary call me back and said that I couldnt do month to month payment because I sign an agreement .I wrote that Ill be buying a house on this date and not signing my lease over and plus she already had a tenant moving in soon and they have to come in and clean the apartment. The next morning XXXX XXXX XXXX called said, that they will have someone to escort me and my XXXX daughter from the property along with my things if we are not out today. My daughter was XXXX at the time that we have to move out, now even tho my lease is up on the XXXX. well, I told her I didnt have anywhere else to go. She told me Im not obligated to stay there. I had to move out now. During that time I had to leave work early find some movers, get a XXXX, thank God for church members, family, make arrangements to turn my lights off, and find friends. I had to pay to get out soon and pay the movers. I was pregnant and had a XXXX daughter with me and loss of pay from my employer downsizing, I cleaned the apartment left nothing. When I was done loading up my truck the cop ; my neighbor said you're moving out. Im like no they are kicking me out after 3 years he told me they are not supposed to do that due to laws enacted for renters due to the pandemic and that I should not have taken my stuff out because they are not supposed to put anyone out during COVID. I was afraid my things would be put outdoors after the threat I received from the leasing office. They were horrible. I told him what was I supposed to do when my door be open every time I get home from work. He was in shock as I was -nobody has my key so who else come in there and unlock the door and leave it. So he told me that I can stay in his daughter 's room. And XXXX be at work all night so you will be safe here because he didnt want me to sleep on the floor. All that night I was calling last min family to see who house I can stay in. I thought the situation was over until I noticed a debt of {$2400.00} from The XXXX apartments. I was shocked to see the amount and what the charges are for. The charges that XXXX has listed in the collection with XXXX XXXX are inaccurate. The only fee I should have is {$300.00}. I was harassed in front of my daughter, mistreated then charged with bogus charges. I lived on this property for 3 years and I never negated my financial responsibility. I am struggling since COVID with my wages drastically reduced and I just want to be treated fairly.
02/13/2021 Yes
  • Debt collection
  • Mortgage debt
  • Attempts to collect debt not owed
  • Debt was result of identity theft
  • GA
  • 30045
Web
As I have not heard back from you in over 60 days, regarding my demand for proof, since my notice of my dispute and you have not supplied the demanded proof of the alleged debt, under the doctrine of estoppel by silence, Engelhardt v Gravens ( Mo ) 281 SW 715, 719, I may presume that no proof of the alleged debt, nor therefore any such debt, in fact exists. In a good faith effort to resolve this matter amicably, I restate my demand for proof of the debt, specifically the alleged contract or other instrument bearing my signature, as well as proof of your authority in this matter. Absent such proof, you must terminate this collection action and correct any erroneous reports of this debt as mine. For the record, I state again that as I have no account with you, nor am I your customer, nor have I entered into a contract with you, I must ask for the following information : 1 ) Please evidence your authorization under 15 USC 1692 ( e ) and 15 USC 1692 ( f ) in this alleged matter. 2 ) What is your authorization of law for your collection of information? 3 ) What is your authorization of law for your collection of this alleged debt? 4 ) Please evidence your authorization to do business or operate in the state. 5 ) Please evidence proof of the alleged debt, including specifically the alleged contract or other instrument bearing my signature. You have 15 days of this notice to respond. Your failure to respond, on point, in writing, hand signed, and in a timely manner, will work as a waiver to any and all of your claims in this matter, and will entitle me to presume that you sent your letter ( s ) in error, and that this matter is permanently closed. Your continued silence is unacceptable. Either provide the proof or correct the record to remove the invalid debt from my credit files with the three-primary credit-reporting agencies. You are currently in violation of the Fair Credit Reporting Act and the Fair Debt Collection Act. Failure to respond within 15 days of this letter will begin my small claims action against your company. I will be seeking {$5000.00} in damages for the following : 1 ) Defamation 2 ) Negligent Enablement of Identity Fraud 3 ) Violation of the Fair Credit Reporting Act After obtaining the judgment against your company, I will obtain a Writ of Execution from the Sheriffs office in your county and I will begin the process of attaching property or funds to satisfy the judgment. For the purposes of 15 USC 1692 et seq., this Notice has the same effect as a dispute to the validity of the alleged debt and a dispute to the validity of your claims. This Notice is an attempt to correct your records, and any information received from you will be collected as evidence should any further action be necessary. This is a request for information only, and is not a statement, election, or waiver of status.
12/09/2023 Yes
  • Debt collection
  • Rental debt
  • False statements or representation
  • Attempted to collect wrong amount
  • TX
  • 761XX
Web
In XXXX of XXXX I was looking to relocate from XXXX to XXXX for a job transfer. Therefore I was looking to find an apartment in XXXX. I applied at XXXX XXXX located at XXXX XXXX XXXX, XXXXXXXX XXXX XXXXXXXX where I was approved and was scheduled to move into the property on XX/XX/XXXX I hadnt seen the location in person or anything just applied online. On XX/XX/XXXX I was diagnosed with the XXXX. At this time I was still located in XXXX and I was XXXX, XXXX XXXX etc etc so I could not drive to XXXX to pick up my keys for the property therefore the property advised that if I didnt come in by the end of the business day I would be in default and charged a relenting fee as well as be responsible for accelerated rent until the property is rented out to another tenant. Which I was 100 % fine with paying the relenting fee, however the property then tried charging be {$26000.00} for the full 18 month lease starting XXXX however I found out someone was occupying the apartment therefore I emailed them advising them that I am aware that someone is renting the unit and that it it illegal to charge double rent in the state of XXXX so the property updated the balance to {$4500.00} but they sent it to collections although the least end date wasnt until XXXX and as of XX/XX/XXXX the property is STILL be occupied and the property is still attempting to charge me the balance although theres no indication that whomever is in the unit is vacating. My attorney with XXXX XXXX sent out a notice on XX/XX/XXXX to Cease and desist to both the collections and the property and the property NEVER respond neither did the collections agency. Prior to me getting an attorney involved I sent the collections Rent recovery located at XXXX XXXX XXXX XXXX XXXX XXXX XXXX GA XXXX documentation advising the property is still charging accelerated rent for XXXX and they advised me to send the documentation so I sent the documentation and called them back numerous times after being notified that the documents were received and they NEVER answered back as theres only ONE person that ever answers the phone with the name of XXXX. I finally poke with XXXX months later and she advised they hadnt heard back from the property, so how are you charging me for a debt you can not verify neither was verified before you attempted to collect the debt? Both parties have been unresponsive in this matter and my credit is affected as well as its affecting my lively hood as I lucky to get a place to stay before it went on my collections but current property lease ended XX/XX/XXXX and the rent went up which is not affordable for me therefore I could not renew the lease and I am paying the new rent of {$1300.00} on top of {$250.00} a month to do month to month as I can not rent anywhere else with this on my credit. Im hoping this matter can be resolved quickly.
10/07/2015 Yes
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • Cont'd attempts collect debt not owed
  • Debt is not mine
  • GA
  • 30331
Web
I have been having issues with Rent Recovery Solutions LLC. The representative who is in charge of the account with my name on it, " XXXX XXXX '' will not withdraw my debt for XXXX accounts that are in collections. XXXX account, for XXXX in XXXX GA was for a broken lease for XXXX XXXX, with my name printed on the lease but was never signed by me. The other account, for XXXX XXXX XXXX, in XXXX, GA was also an apartment complex that Rent Recovery Solutions says I owe for a broken lease but my name is missing from their collection documents and so is my signature. Rent Recovery Solutions, LLC. will not allow me resolve this debt unless the apartment complex 's corporate office sends them something in writing. The corporate office for XXXX XXXX XXXX, named XXXX XXXX, was able to send in a " debt cancellation/debt withdrawal '' letter acknowledging that they did in fact send my information to Rent Recovery Solutions LLC in error. XXXX XXXX at Rent Recovery Solutions, LLC. advised me on XXXX/XXXX/2015 that she did receive the letter from XXXX XXXX XXXX XXXX XXXX, 'XXXX '' ( Phone XXXX ) to withdraw my debt and that it would take 45 days to remove from their system. She advised me that this would not be removed from my credit report and that there was also still an unpaid account left in my name for XXXX XXXX XXXX XXXX. I recently visited XXXX XXXX XXXX 's Leasing Office with documents from Rent Recovery Solutions proving that my name was missing from their documents and they advised me to get in touch with corporate to have it removed from collections due to error also. I contacted the corporate office of XXXX XXXX XXXX, named XXXX XXXX ( Phone XXXX. XXXX. XXXX ) on XXXX/XXXX/2015, and they advised me that they did not have my name in their system as having a lease with them. I asked if they could send something in writing to XXXX XXXX at Rent Recovery Solutions proving that this account was in error, and the representative at the corporate office advised me that all he could do is call Rent Recovery Solutions and asked for it to be removed, he refused to send any documents on my behalf in writing. After following up with XXXX XXXX at Rent Recovery Solutions, she was becoming very difficult to work with. She advised me that she understood my name or signature was not present on any of the documents she had on file for my account but said my only XXXX options were to get the corporate office of XXXX XXXX XXXX to send something in writing or pay a debt that was not mine. I am unable to get any more responses from the corporate office or from XXXX XXXX at Rent Recovery Solutions and wanted to reach out for more assistance before this becomes a legal matter. XXXX XXXX 's at XXXX XXXX XXXX direct number is : ( XXXX ) XXXX. Please assist me with getting these invalid debts removed from my credit history.
09/16/2021 Yes
  • Debt collection
  • Other debt
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • GA
  • 30144
Web Servicemember
To whom this may concern, Rent Recovery Solution at XXXX XXXX XXXX XXXX XXXX, XXXX GA XXXX has been reporting a account of the amount of {$1600.00}. The collection has been reporting inaccurate information. I do not know this company. I have never done any business or had any type of partnership with them. This company does not whole any legitimate contract bearing my signature. Below I have tried to communicate with this company to handle this matter and been completely left in the dark. 1.On XXXX/XXXX/XXXX, I spoke with a customer service member XXXX, After speaking with him he tried to fine me in the system but was unable to verify information per social security number and phone number. After doing some research he mention to me that he was unable to find me in their system. 2. On XX/XX/XXXX, I mailed 1 of 2 certified letters # XXXX XXXX XXXX XXXX XXXX. The front desk/receptionist for Rent Recovery Solutions , LLC received my letter of concern to validate the alleged debt that your company is stating I owe. It has been well over 60 days regarding this matter and there is still no insight on the validation of this alleged debt. 3. On XX/XX/XXXX, I mailed out a second certified letter # XXXX XXXX XXXX XXXX XXXX, as a follow up from my previous letter. On XX/XX/XXXX the front desk/receptionist from Rent Recovery Solutions , LLC received my letter of concern to validate the alleged debt that your company is stating I owe. It has been well over 60 days regarding this matter and there is still no insight on the validation of this alleged debt. I have also reached out to XXXX who happens to be the one reporting this account on multiple occasions to validate the alleged debt information on my Consumer report. This matter has continued to be neglected. I never received what was requested of them. Below I have been keeping close track of communication timeline : 1. On XX/XX/XXXX, I mailed certified out USPS # XXXX. The front desk/receptionist for XXXX who is reporting ( Rent Recovery Solutions, LLC ) received a letter of concern to validate the alleged debt that your company is stating I owe. 2. I have tried to call XXXX multiple times regarding the debt since the validation letters that I have sent are not being replied too. Every time I have called I've been placed on hold, transferred to someone that can't assist me with the matter or hung up on. 3. The same applies for USPS certified letters : - Tracking # XXXX - Tracking # XXXX - Letter sent on XX/XX/XXXX Under the terms of the Fair Credit Reporting Act ( FCRA ), companies and credit bureaus have to prove that you owe a debt to list the item on your credit report. Since this matter is months over due I demand that this account be removed from all Consumer Credit Reporting agencies.
04/23/2023 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Account information incorrect
  • NE
  • 68521
Web
In XXXX of XXXX, my partner and I moved out from our apartment, owned by XXXX XXXX ( Of XXXX XXXX ). A week or two later, we were presented with a sheet informing of us the " damages '' done to the apartment, the flat costs for these fees. We disputed this with the rental agency and asked for receipts of the cleaning fees and other such fees they directly paid, as is outlined by Nebraska Law. Specifically, Nebraska Revised Statute 76-1416 which states exactly : ( 2 ) Upon termination of the tenancy, property or money held by the landlord as prepaid rent and security may be applied to the payment of rent and the amount of damages which the landlord has suffered by reason of the tenant 's noncompliance with the rental agreement or section 76-1421. Myself and my partner have both submitted disputes with all three credit bureaus regarding the illegal debt trying to be collected by Rent Recovery Solutions LLC. This has thus far been removed on both of our XXXX and XXXX reports, as the debt has no legal basis in the State of Nebraska, but still remains on both of our XXXX reports. If the majority of credit bureaus have already ruled that this debt is illegal in the State of Nebraska, as outlined by the law above, why does XXXX see fit to keep this illegal record on our credit reports? Additionally, Rent Recovery Solutions claims this debt on behalf of XXXX XXXX. We didn't rent from XXXX XXXX, we rented from XXXX XXXX. Second, how could the date of first delinquency for this account be XX/XX/2022, when that was our move-out date? How could it possibly be owed that same day, without first getting quotes from cleaning crews, repairs, etc, if necessary? Receipts that we are owed by law? Thirdly, when we sent a certified letter to Rent Recovery Solutions and they responded to us, without the verification of debt, asking us to call them for further questions. They violated the law, blatantly. Under the FDCPA, a collector must provide you with the information requested about the debt. NONE of that was ever provided to us by Rent Recovery Solutions. They have failed, at every step of the way. They list the wrong residence company as the " original debtor '' on a debt not valid under Nebraska law, with the wrong first delinquency date, and violate the law while doing so. We have both disputed this directly with XXXX, XXXX, and XXXX. It only remains on our XXXX account, as it was " verified '' by Rent Recovery Solutions. Short of the receipts we were legally entitled to, which they never provided in the timeframe necessary for this debt to have any validity, which was never provided after repeated attempts at contacting BOTH XXXX XXXX and Rent Recovery Solutions for proof of debt.
03/27/2023 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Account information incorrect
  • NE
  • 68521
Web
My Fianc and I were both named on an illegal collection attempt by Rent Recovery Solutions on behalf of XXXX XXXX. This is an attempt to collect an invalid debt, originally requested by XXXXXXXX XXXX ( Not XXXX XXXX, as reported on our credit reports ) in the amount of {$570.00} for various fees and alleged damages to a rental unit. As is standard by Nebraska Tenant Law, specifically Nebraska Revised Statute 76-1416 which states exactly : ( 2 ) Upon termination of the tenancy, property or money held by the landlord as prepaid rent and security may be applied to the payment of rent and the amount of damages which the landlord has suffered by reason of the tenant 's noncompliance with the rental agreement or section 76-1421. We had paid a {$500.00} Pet Fee ( non-refundable ) and a {$500.00} security deposit for this apartment. The {$570.00} was claimed owed in excess of the security deposit. No receipts were ever provided by the original leasor after repeated attempts to get this information from XXXX XXXX. According to Nebraska Law, money withheld from rent and security must be applied to the amount of damages the Landlord suffered, but no proof of such suffering was ever provided, as was our legal right. This has already been removed from both of our XXXX reports, my fianc 's XXXX Report ( Mine is still under review, but it is the same debt and the same justification ), but yet, XXXX has deemed that the debt is valid, despite the illegalities stated above with the debt collection itself and the original justification for the debt. This debt is not legal, this debt is not valid under Nebraska Law. If it was valid, they would have simply taken us to court for the sum. Instead, they threaten our credit and submit our debt to XXXX AFTER our disputes with XXXX and XXXX were opened, in a clear case of retaliation. If two credit unions ( XXXX and XXXX ) have already deemed this justification sufficient and removed the accounts from the credit reports, why then does XXXX see differently? No justification was provided from Rent Recovery Solutions at any point when we requested, via certified mail, documentation for proof of debt. Rent Recovery Solutions responded to this request but failed to provide ANY documentation. We have a legal right to obtain such documentation. They have continually failed to submit accurate information ( in the case of the original alleged debtor name, XXXX XXXX not XXXX XXXX ), have not obeyed the Fair Debt Collection Practices Act by failing to provide us with the documentation and proof of debt requested. This debt is not legal under Nebraska Law and they have failed to follow the law in regards to the information we have requested.
05/07/2015 Yes
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • Disclosure verification of debt
  • Not given enough info to verify debt
  • GA
  • 30064
Web
Previously had a lease with XXXX XXXX between the months XX/XX/XXXX-XX/XX/XXXX. XXXX XXXX agreed to let us out our lease with no penalty and any additional fees on XX/XX/XXXX through a signed release agreement which stated that we would not pursue civil actions. After this was signed the apartment complex as sold to a new property management company, XXXX XXXX, who is trying to collect on behalf of XXXX XXXX. We received a notice on XX/XX/XXXX in regards to a balance due. We question some of the fees associated with the balance as they were to be removed were still listed. We requested from the collection agency and the property management a copy of a itemized and detailed statement, but was never provided XXXX. We then sent a letter stating that we would be initiating a civil proceedings to get the things we need and to pursue civil penalties. We were contacted by an attorney who threatened to sue us and take us to court if we pursued civil action against them. Through out contacts with the attorney we requested a itemized copy of our final statement. He agreed and sent the request on XX/XX/XXXX. I have attempted to follow up with XXXX XXXX XXXX on several different occasions with the most recent occurring on XX/XX/XXXX in regards to a statement and itemized bill. The leasing consultant refused and stated that she could not help me. The collection agency stated that they are no responsible for the balance and the contract is now between Rent Recovery Solutions and myself. They stated that the balance is due to them. The collection agency was faxed a copy of all the documents I hade pertaining to the balance but on XX/XX/XXXX they claim they never got them. I was able to retrieve a copy of the fax cover letter and confirmation which clearly states that I indeed sent the information. Now the account is in collection and we as the consumer have no way to verify the amount the debt or the accuracy of the balance. We also agreed to pay the balance due once we received a itemized statement with the correct final balance. The collection agency, the attorney and the property management have failed to provide us with a final statement. The only thing close to a statement is the letter from the collection agency. The charges that should have been removed and are in question include : {$75.00} Return Check Fee {$1000.00} Early Termination Fee {$97.00} Late FeeWe were also to be given a credit of {$330.00} because the apartment was not move in ready but that fee was removed and without being provided a notice. Again we would like to have this balance paid in full as soon as next week but only if we can see an itemized bill to verify if all the fees were correctly adjusted.
04/23/2023 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Account information incorrect
  • NE
  • 68521
Web
In XXXX of 2022, my partner and I moved out from our apartment, owned by XXXX XXXX ( Of XXXX XXXX ). A week or two later, we were presented with a sheet informing of us the " damages '' done to the apartment, the flat costs for these fees. We disputed this with the rental agency and asked for receipts of the cleaning fees and other such fees they directly paid, as is outlined by Nebraska Law. Specifically, Nebraska Revised Statute 76-1416 which states exactly : ( 2 ) Upon termination of the tenancy, property or money held by the landlord as prepaid rent and security may be applied to the payment of rent and the amount of damages which the landlord has suffered by reason of the tenant 's noncompliance with the rental agreement or section 76-1421. Myself and my partner have both submitted disputes with all three credit bureaus regarding the illegal debt trying to be collected by XXXX XXXX XXXX XXXX. This has thus far been removed on both of our XXXX and XXXX reports, as the debt has no legal basis in the State of Nebraska, but still remains on both of our XXXX reports. If the majority of credit bureaus have already ruled that this debt is illegal in the State of Nebraska, as outlined by the law above, why does XXXX see fit to keep this illegal record on our credit reports? Additionally, Rent Recovery Solutions claims this debt on behalf of XXXX XXXX. We didn't rent from XXXX XXXX, we rented from XXXX XXXX. Second, how could the date of first delinquency for this account be XX/XX/2022, when that was our move-out date? How could it possibly be owed that same day, without first getting quotes from cleaning crews, repairs, etc, if necessary? Receipts that we are owed by law? Thirdly, when we sent a certified letter to Rent Recovery Solutions and they responded to us, without the verification of debt, asking us to call them for further questions. They violated the law, blatantly. Under the FDCPA, a collector must provide you with the information requested about the debt. NONE of that was ever provided to us by Rent Recovery Solutions. They have failed, at every step of the way. They list the wrong residence company as the " original debtor '' on a debt not valid under Nebraska law, with the wrong first delinquency date, and violate the law while doing so. We have both disputed this directly with XXXX, XXXX, and XXXX. It only remains on our XXXX account, as it was " verified '' by Rent Recovery Solutions. Short of the receipts we were legally entitled to, which they never provided in the timeframe necessary for this debt to have any validity, which was never provided after repeated attempts at contacting BOTH XXXX XXXX and Rent Recovery Solutions for proof of debt.
12/18/2020 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt was result of identity theft
  • CO
  • 80516
Web
My husband and I received a debt collector letter on XX/XX/XXXX from a company called Rent Recovery Solutions LLC in the mail claiming I owed {$200.00} to MORNINGSIDE CTS APARTMENTS. The letter was dated XX/XX/XXXX. We called Rent Recovery Solutions asking for more details and was connected with a man named XXXX XXXX. He refused to provide verification of the debt -- neither over the phone nor in writing. He repeatedly put us on hold while double checking with his manager. He was evasive when pressed on details like the address of the creditor or the dates or descriptions of the debt. He said this collection would be put on hold for reinvestigation if we could mail him the following items : 1 ) Affidavit of Identity Theft from IdentityTheft.gov 2 ) A police report 3 ) A blank piece of paper with five of my signatures verified with a notary. The last item was extremely suspicious. Why would they need multiple examples of my signatures on a blank sheet of paper? What are they planning to do with this information? We asked him why, he said " For legal, mam '' and then became even more evasive. We said we were going to investigate this further and said goodbye. We are no longer able to reach him for further questions. The receptionist, XXXX XXXX forwards our call, but it now goes straight to voicemail. We went on to research MORNINGSIDE CTS APARTMENTS. They appear to be a real business in XXXX, GA -- XXXX Courts XXXX XXXX XXXX XXXX, XXXX, GA XXXX. With a real looking footprint across XXXX XXXX XXXX, XXXX, XXXX, etc. We called the number listed on their website and got in contact with the assistant property manager, XXXX XXXX. We described the situation to him and he helpfully found records in their system of someone applying for, but then unexpectedly cancelling, a rental application for XXXX XXXX XXXX on XX/XX/2020 in my name. He verified that there was no outstanding debt on the account. He also verified that they work with Rent Recovery Solutions for delinquent accounts, but that this fraudulent application in my name wasn't delinquent nor in collections status. If that is true, how and why is Rent Recovery Solutions pursuing a {$200.00} debt? We asked him to call Rent Recovery Solutions to clear up this matter. We're waiting to hear back. This is all very alarming & strange. Why is someone stealing my name to apply for residence in XXXX, GA? Why would the apartment complex & debt collector bother to chase someone for just {$200.00}? Why is the debt collector so evasive but then said this would go away if I would provide five notarized signatures on a blank sheet of paper? Could this be related to this season 's federal elections?
02/21/2023 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • SC
  • 29303
Web
To Whom It May Concern : I received a letter in the mail from you recently specifying that I owe your company or who ever your company represents for an alleged debt. The date of the letters is XXXX, the account number on the document is n/a and the alleged amount owed is XXXX. I am as a result of this requesting that you confirm the fact that I owe this debt as required by any applicable state and federal laws. If you need to please contact the creditor to obtain verification of this alleged debt. Also, under the provisions of state and federal Fair Debt Collection Practices Act ( FDCPA ), Fair Credit Reporting Act ( FCRA ), and related consumer statutes, I am at this moment instructing you to cease collection of the debt while efforts are made to obtain verification. Until you resolve this error with the creditor, you should neither contact me nor anyone else except the creditor about this collection. Furthermore, any reporting of this matter to credit reporting agencies is premature. Until you have investigated my dispute, you should not relay negative information to a credit reporting agency. If negative information has already been reported, you must notify the agency to remove said report until the investigative process is over so that my credit report remains accurate, or at the very least, my credit report should be updated to reflect my dispute. Your next contact with me should be to either notice that the creditor has failed to verify the debt and that the matter has been closed or that you believe that this debt is valid and are providing proof of my responsibility. If the former, please confirm that I am not being held responsible for the debt in writing and also that if the account has already been noted on my credit report, that you will contact the bureau ( s ) in question to have the account removed. If the latter, I expect that you will provide me with an explanation as to why you have decided not to remove this account from collections and a copy of all documents relevant to the debt such as the application, bills, records of communications and payments, and any other data that indicates my responsibility. I am instructing you not to contact any third parties such as my employer, neighbors, friends or family members. Also, you may not contact me by phone at work or my home about this collection activity. All future correspondence should be sent to me in writing. Please acknowledge that you have received this notice within 14 days. Sincerely, XXXX XXXX Please send your written response to my address of XXXX XXXX XXXX XXXX, XXXXXXXX XXXX XXXX, XXXX, SC XXXX
06/19/2020 Yes
  • Debt collection
  • I do not know
  • Written notification about debt
  • Didn't receive notice of right to dispute
  • TX
  • 77056
Web
I sent in several disputes to Rent Recovery Solutions. They are reporting to all 3 Credit Bureaus for 2 collections Account # ( XXXX For {$500.00} & {$4000.00} ) My 1st Dispute with them sent was a ( Validation/Pay to settle w/ offer_ 30 days to respond ) @ the address XXXX XXXX XXXX # XXXX XXXX, GA XXXX. Which was excepted by Return Receipt Sign by XXXX XXXX on XX/XX/XXXX I then waited and then replied back sending them a 2nd dispute to them for ( Violation of rights/ Validation Request/ Estoppel by Silence/ 15 days Respond Upon Returned Receipt ) I also waited and Sent Dispute letters to all 3 Credit Bureaus for investigation on XX/XX/XXXX. Awaiting a response from RRS. I get letters back from XXXX Verifying the dept from them. XXXX deleted the disputes. I haven't heard back from XXXX yet. I then get my 2nd dispute letters sent back to me ( Returned TO Sender ) Next I called their RRS company. The 1st associate told me she would have to take a ( Lift a Not Communicate ) with me off and transfer me to my caseworker. I explained I sent my 1st dispute and it was except at the 1st address above. asked if they have gotten the letter she said no. I then said that I sent my 2nd dispute to them and it got sent back Return to sender. she asked what address I sent it to. I couldn't remember and couldn't get to the address told her all I know was that the address had XXXX in it. She gave me the correct address. When I got off the phone with her I got home and googled the address I sent the 1st dispute to. the XXXX turned out to be the XXXX XXXX in the 1st and 2nd dispute letters sent. Found out it was still an office for them and has a website and XXXX attached to it. I made copies of all disputes sent and their websites to show they have gotten my disputes as proof. I sent it along long with the 3rd dispute to ( Failed to Validate Request/ Violation of Rights/15-day response upon Return Receipt ) etc.. to the Updated address @ XXXX XXXX XXXX XXXX XXXX XXXX Which they Received upon Return Receipt on XX/XX/XXXX. I looked at both Return Receipts and they were both signed by the same person ( From my 1st dispute XXXX XXXX on XX/XX/XXXX ) It has been almost 18 days with no response still back from them. I have found out since then that this can be reported because of them and them not responding according to my rights. I have also been trying to file a complaint with the XXXX XXXX XXXX but I can not seem to get to where I can get them to route me to where they accept my type of dispute..
09/24/2020 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • GA
  • 302XX
Web
Rent recovery Solutions is reporting a debt to the credit bureaus in which I do not owe. I do not have a contract with this company and have never done business with this company. On XX/XX/XXXX I sent Rent Recovery Solutions a debt validation letter to investigate this debt in which they responded on XX/XX/XXXX with a printout of charges of {$750.00} from an apartment complex " Peachtree Landing '' from XXXX. The letter with the printout of charges doesn't have my signature nor the signature of the person that created the letter " XXXX XXXX '' and said charges. I never knew anything regarding these frivolous charges. I also asked for a Consumer Signed Contract between myself and Rent Recovery Solutions, any judgment that they have against me, why they think I owe them money. I never received any of that. I called XXXX XXXX and asked to speak with XXXX XXXX and was told she no longer worked for the company as of XX/XX/XXXX. I spoke to the manager at XXXX XXXX and asked her to verify the debt. I was told by the manager that they could not verify the debt as the property was sold to a new owner as of XX/XX/XXXX. The new owner of the XXXX is The XXXX XXXX. I called XXXX Landing again and spoke with the Assistant manager XXXX and asked her if she could verify the debt and was told the same thing that they couldn't verify the debt and I do not owe them any money. I called the former owner XXXX XXXX XXXX and spoke to someone in both their New York and XXXX office. I asked them if they could verify the debt and provide me with documents of said debt. Both offices stated that they could not verify the debt nor provide me with any documentation of debt due to not owning the property anymore. I was told that XXXX XXXX XXXX does not own any interest in XXXX XXXX. After investigating this matter myself I sent Rent Recovery Solutions a followup letter on XX/XX/XXXX asking them to delete this debt from my credit file as they did not do their due diligence and investigate. I also informed them that I contacted both companies in which neither company could verify the debt. In my letter, I asked Rent Recovery Solutions who do I supposedly owe money to if both The Harbor Group and XXXX XXXX XXXX are saying they can not verify the debt and I do not owe them. I never received a response back from Rent Recovery Solutions and they are still reporting this frivolous debt on my credit file.
12/18/2019 Yes
  • Debt collection
  • I do not know
  • False statements or representation
  • Attempted to collect wrong amount
  • MO
  • 63136
Web
This consumer doesnt know you. Who are you and by which authority did you contact me? I require you to swear under penalty of perjury under the laws of the United States of America this debt is true within 5 days of this notice. Take note, pursuant to Regulation Z 12 C.F.R. 15 U.S.C. 1635 Right of Rescission, I rescind my entire consumer transaction. In addition, criminal fraud, identity theft, and conversion of property have no statute of limitations and I will defend against and seek remedy for deprivation of any rights, privileges, or immunities secured by the FDCPA against any and all guilty parties. I choose not to do business with you and your partner ( s ) any longer and CALL ALL AMOUNTS DUE IMMEDIATELY! I also revoke, cancel, and make void ab initio all powers of attorneys, in fact, in presumption, or otherwise, signed either by me or anyone else, claiming to act on my behalf, with or without my consent, as such power of attorney pertains to me or any property owned by me, by, but not limited to, any and all quasi/colorable, public, governmental entities or corporations on the grounds of constructive fraud, concealment, and nondisclosure of pertinent facts. Please send me the 1099-INT form from the IRS. According to the Federal Trade Commission : You must provide authority to collect on your behalf. 812. Furnishing certain deceptive forms ( a ) It is unlawful to design, compile, and furnish any form knowing that such form would be used to create the false belief in a consumer that a person other than the creditor of such consumer is participating in the collection of or in an attempt to collect a debt such consumer allegedly owes such creditor, when in fact such person is not so participating. ( b ) Any person who violates this section shall be liable to the same extent and in the same manner as a debt collector is liable under section 15 USC 1692k of this title for failure to comply with a provision of this subchapter. ( Pub. L. 90321, title VIII, 812, as added Pub. L. 95109, Sept. 20, 1977, 91 Stat. 880. ) I hearby affix my non-negotiable autograph with explicit reservation of all my unalienable rights and my specific common law right not to be bound by any contract or obligation which I have not entered into knowingly, willingly, voluntarily, and without misrepresentation, duress, or coercion. All rights Reserved and without prejudice to any of my rights
04/07/2022 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • VA
  • 23227
Web
I moved out from an apartment near the end of last year. The then-property manager ( I do not know if she still works there ) had my phone number and email, and we were friendly at the time ; I trusted that if there were any issue the company would reach out to me. I found out several months later that I had a collection on my credit report when I applied for a loan to finance a personal project and was rejected due to it. This took me by surprise! I went and ordered my credit reports and discovered that Rent Recovery Solutions had reported a past-due balance to XXXX. At first I was confused, as I had given the property manager my final rent payment before I left. I mailed requesting more information and received the documents explaining the alleged " cleaning fee '' and " trash service fee ''. The problems with this are several : XXXX ) No attempt was made to contact me regarding this alleged debt for several months after it was reported to XXXX. If the company was sincere in believing I owed this amount, I would expect that they would behave as collection agencies generally do and attempt to contact me. I construe this an awareness that this debt is not really mine and that Rent Recover is willingly engaging an extortionate exercise. 2 ) The lease document provides no fee schedule, no obligation to pay fees of this type, or any other language that would create a financial obligation that could result in a debt of this type. 3 ) Even ignoring the above, there is no justification provided for the listed amounts - rather than an invoice for the services provided from a reputable vendor, the numbers have simply been conjured out of thin air. The mere assertion of a debt does not create one. 4 ) Even ignoring the above, the amount would be incorrect, as it has clearly not factored in the {$300.00} security deposit which I paid to the property when I began my lease. Despite the obviously deficient documentation, complete lack of meaningful collection activity before I learned about this, and other issues, Rent Recovery did not budge when I sent them my documentation request and advised them that the debt was not mine. In fact, despite knowing the debt in dispute, they reported it to XXXX while I was in the process of disputing it with XXXX! In summary, this debt is demonstrably invalid and not mine, and yet Rent Recovery Solutions persists in attempting collection on it.
08/01/2023 Yes
  • Debt collection
  • Other debt
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • TX
  • 77396
Web
I received a call from Rent Recovery Solutions on XX/XX/XXXX regarding a debt from XXXXXXXX XXXX Apartment Complex in XXXX XXXX TX under XXXX Communities. They left a voicemail. I contacted them back and requested information which was received on XX/XX/XXXX. This is the entire ledger they gave me : Move Out Check List Charges XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX Community Previous Balance Adjustment There was no breakdowns or anything. XXXX XXXX claimed it was move out cleaning fees and this ledger does not even say that. They still have not supplied the official ledger even after I asked for it last week. I received no notification of any debt owed from any company within the ten months of moving out. The debt company stated they received this debt on XX/XX/XXXX ( ten months after move out ) and still have not sent collection letters. I have left two calls and two voicemails, one on XX/XX/XXXX and one on XX/XX/XXXX which aren't being returned. During my second call, when in attempt to explain this isn't valid and the ledger wasn't helpful, the representative rudely interrupted me, berated me, told me nothing can be done until the apartment released the debt, and immediately transferred me without me even asking to be transferred to a voicemail. This debt by XXXX XXXX XXXX is not valid. The apartment flooded from an upstairs tenant and that's why they're charging me. They have sent no letters, no emails, and no phone calls even though they had my forwarding address. They sent this collection to XXXX XXXX ten months after the fact after a long period of silence. When moved out, I received an email stating a ledger of move out fees. The ledger was incomprehensible to me. The balance repeatedly said XXXX, but stated a total of XXXX dollars. It never said I owed anything not had any identification on said ledger ( no name, apartment, or something tying to me ). I sent an email to XXXX XXXX on XX/XX/XXXX asking if I owed anything which they did not answer. I called them and left a message which they did not respond to. This is an unfair practice. I have necessary documentation to prove I attempted to resolve the debt and heard nothing until ten months later from either company.
03/24/2021 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Information belongs to someone else
  • CT
  • 06484
Web
I entered into a lease agreement with the leasing company, XXXX XXXX on XX/XX/XXXX with my roommate for an apartment lease of 18 months. On XX/XX/XXXX, I vacated the property due to XXXX XXXX and returned one week later on XX/XX/XXXX to remove my belongings. That same day, I informed XXXX XXXX that I wanted to terminate the lease agreement. They refused even though I informed them I was moving due to feeling unsafe in the apartment. They witnessed first-hand the heightened tensions as I was moving out and suggested that I call the police. XXXX XXXX insisted that in order to terminate the lease, my roommate would also have to agree to termination and move out or take over the lease himself - both of which he refused to do. Previously, XXXX XXXX were notified by animal control/police that my roommate had been seen acting violently towards my dog on their property, which resulted in animal control removing my dog. On XX/XX/XXXX, I notified XXXX XXXX, that I was moving out of the property and gave them 33 days ' notice. I agreed to pay rent for the full month of XX/XX/XXXX. During this time my roommate still refused to move out or take over the lease. I attempted to resolve the situation amicably with XXXX XXXX from the date I moved out until XX/XX/XXXX but was not successful and received threats of legal action and court filings. Distressed, I contacted a XXXX XXXX counselor for XXXX counselling. During these sessions I was informed that under federal and CT state law, lease agreements can be terminated under XXXX XXXX situations. My councilor sent a letter to XXXX XXXX iterating this, which they received on XX/XX/XXXX. I was informed by XXXX XXXX that my roommate eventually moved out on XX/XX/XXXX. My roommate and I received a final bill of {$4500.00} from XXXX XXXX on XX/XX/XXXX. This is the bill I am contesting ; -It itemized fees, rent ( up until the time my roommate moved out ), attorney 's fees, notice to quit and Marshall served summons on my roommate and a separate utility 's bill of {$69.00}. -I should not be liable, or made responsible for these fees as I had already moved out and my roommate was the only person living in the apartment. As further evidence, please find enclosed email correspondence and a copy of the letter from my XXXX XXXX councilor as supporting documents to XXXX XXXX.
07/20/2023 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Improper use of your report
  • Reporting company used your report improperly
  • AZ
  • 85719
Web
I first made initial contact with Rent Recovery Solutions on XX/XX/2023, where I clearly stated the validity of this debt and the inaccuracies reported to the credit reporting agencies. Upon checking my credit report on XX/XX/2023, nothing has changed, and I have not been contacted to remedy this situation. In accordance with 15 U.S. Code 1681s2 ( A ) ( B ) : ( A ) Reporting information with actual knowledge of errors : A person shall not furnish any information relating to a consumer to any consumer reporting agency if the person knows or has reasonable cause to believe that the information is inaccurate. ( B ) Reporting information after notice and confirmation of errors : A person shall not furnish information relating to a consumer to any consumer reporting agency if ( i ) the person has been notified by the consumer, at the address specified by the person for such notices, that specific information is inaccurate; and ( ii ) the information is, in fact, inaccurate. Rent Recovery Solutions also acted as the original creditor in this debt collection practice, knowing that the account I have with the true original creditor has a {$0.00} balance ( see attachment ). Therefore, by law, this debt collection process is against the law, as referenced by 15 U.S. Code 1692j ( a ) ( b ) : ( a ) It is unlawful to design, compile, and furnish any form knowing that such form would be used to create the false belief in a consumer that a person other than the creditor of such a consumer is participating in the collection of or in an attempt to collect a debt such consumer allegedly owes such creditor when, in fact, such person is not so participating. ( b ) Any person who violates this section shall be liable to the same extent and in the same manner as a debt collector is liable under section 1692k of this title for failure to comply with a provision of this subchapter. According to the FDCPA " No Parking Rule, '' they're in violation because no contact verbally, physically, or virtually was made with me ( consumer ) prior to reporting this collection account on my credit report, and they can expect law enforcement scrutiny. This goes against the law that upholds debt collection practices, and I request the immediate removal of this inaccurate collection, Rent Recovery Solutions, from all reporting agencies.
05/17/2023 Yes
  • Debt collection
  • Other debt
  • False statements or representation
  • Attempted to collect wrong amount
  • VA
  • 24018
Web
I was officially notified on XX/XX/XXXX by a representative from Rent Recovery Solutions LLC, that my previous Landlord is attempting to collect a debt for rent owed for the months of XXXX, XXXX and XX/XX/XXXX as well as damage and utility fees. These statements from XXXX XXXX XXXX ( XXXX, Virginia ) are false. XXXX XXXX ( whose name is also on the lease ) and I moved out of the apartment XX/XX/XXXX. The office at XXXX XXXX told me on the phone two weeks prior to moving out that the apartment was rented and a new lease was signed for that unit. I explained this to the debt collection representative and was told that I can dispute the debt and would need to send in supporting documents in order to put the account on a hold. I was also told that the debt would be subject to credit reporting on XX/XX/XXXX. I sent the supporting documents to them in the mail to the address provided by the representative later that same day ( XX/XX/XXXX ). The address provided was XXXX XXXX XXXX XXXX XXXX XXXX, XXXX, GA XXXX. My dispute documents consist of a copy of the lease agreement, a copy of a dispute email I sent to XXXX XXXX XXXX concerning the debt, a copy of the statement I had received in the mail from XXXX XXXX and also a letter that explains my argument for the debt. I had tracking on the package sent out by USPS. My dispute documents were delivered to the agency on Monday XX/XX/XXXX at XXXX XXXX. I called the rep back to see if they had received them but was told " No, it could take a couple of days to get into our system. '' I continued to call multiple times until finally on XX/XX/XXXX after being told they still were not uploaded into their system, I sent a second copy of dispute documents to them. That second set of documents arrived to the agency on XX/XX/XXXX at XXXX XXXX according to USPS tracking. I called XX/XX/XXXX to express my concerns and figure out why my documents were not uploaded after sending them a second set. I was also informed the department that handles these documents is located in the same building but yet they have no way of contacting them to figure out what the hold up is. The last thing I want is for this to hurt my credit score. I feel like they have had plenty of time to submit my documents and put my account on hold from credit reporting so this whole matter can be investigated.
06/22/2022 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • WA
  • 98102
Web Servicemember
Claim # XXXX We filed the below complaint back in XXXX. This was the company 's response : " We have forwarded this complaint to our client for reinvestigation. Unless and until our client responds to the query, we will order the item deleted from the credit bureaus. '' So far we have heard nothing! This is still on all XXXX credit bureaus and its preventing us from attaining a mortgage. We need this off our report, please. Here is my original complaint : We lived at the Mansions at XXXX XXXX. Our lease was up XX/XX/2021. We told the leasing agency that we were unsure if we were going to resign our lease as we had orders to move to XXXX however, we weren't sure if the orders were going to come through. This was in XXXX, XXXX. The management office threatened us with increased rent and fees if we did not give them exactly XXXX days to resign the lease for XXXX more months even though we weren't sure if we were going to stay or go. We were bullied into signing the lease for another year. BEFORE our ORIGINAL lease was up we got orders to move to XXXX, Washington and we told the leasing agency that we were in fact going to move out and to please cancel the new lease before it took effect. The manager, as well as the assistant manager, said that it was not going to be a problem and that they would work with us. All keys were turned in on XX/XX/2021, ( 14 days before the lease was up ). The apartment was cleaned and looked brand new. We have pictures. A month later the leasing agency sent us a letter stating that we owed for cleaning and for XXXX 's rent. I was perplexed because they had already rented out the new apartment. I spoke to the manager and she said that the management company required us to pay XXXX 's rent even though new tenants had already signed a new lease and had already moved into the unit. The manager expressed that even though we didn't start the new lease, we still owed for XXXX. This was news to me. I don't believe we should have to pay for XXXX 's rent and the cleaning fee. We vacated the apartment when our original lease was up. If the apartment had any regular wear and tear, the month of XXXX would have been the time for Maintenace to go in and fix it, giving the new tenants a fresh new place to dwell. We do not owe for XXXX 's rent. Please help us with us. XXXX
04/11/2017 Yes
  • Debt collection
  • I do not know
  • Cont'd attempts collect debt not owed
  • Debt resulted from identity theft
  • FL
  • 334XX
Web
RENT RECOVER ACCOUNT NUMBERs : XXXX XXXX / XXXX / XXXX Address : XXXX XXXX XXXX XXXX # XXXX , XXXX , GA XXXX Phone : ( XXXX ) XXXX Dear Sir or Madam : I am a victim of identity theft. I am demanding that you reinvestigate my credit file under the Fair Credit Reporting Act Section 611 [ 15 USC 1681I ]. You have no way to ascertain the legitimacy of my action without investigating the items in question. An identity thief used my personal information without my permission to open an account several account in my name this debt is not mine. I have enclosed proof of my identity and a copy of my Identity Theft Report. In accordance with the Fair Debt Collection Practices Act, I am asking you to stop collection proceedings against me and stop communicating with me about this debt, except as the Fair Credit Reporting Act allows. I also ask that you notify RENT RECOVER or any company associate with this account # XXXX and tell them the debt is the result of identity theft. I have enclosed a copy of the Federal Trade Commission 's police report N otice to Furnishers of Information. It explains your responsibilities under the Fair Credit Reporting Act ( FCRA ). The FCRA requires that debt collectors give an identity theft victim documents related to a n account if the victim asks. Please send me copies of all records relating to the account, including : date account open all sign original contract Account applications made on paper, online, or by telephone Account statements or invoices Records of payment or charge slips Delivery addresses associated with the account Records of phone numbers used to activate or access the account Signatures on applications and accounts Investigators report Please send me a letter explaining what you have done to : Additional stall tactics on the part of your organization will be reported to the Federal Trade Commission RENT RECOVER acc # XXXX or any company associate with this account that the debt is the result of identity theft Stop collection proceedings against me Stop reporting information about the debt to credit reporting companies Provide me with the records I request Thank you for your cooperation. Sincerely, XXXX , XXXX SOC SEC # XXXX DOB XXXX / XXXX / XXXX ADDRESS XXXX XXXX XXXX , XXXX XXXX XXXX , FL XXXX
11/13/2020 Yes
  • Debt collection
  • Other debt
  • Written notification about debt
  • Didn't receive notice of right to dispute
  • KY
  • 40299
Web Servicemember
XXXX XXXX ( property management company ) reported I had an unpaid debt from an apartment I lived in almost two years ago. This had to do with pet damage and payments were made to the office. No invoices were provided and no verification was provided that debt was paid in full. When I attempted to contact the management at the apartment complex after payment to inquire about the final payment, I received no return call or return email. I NEVER received an invoice in the mail or notification that this debt was not paid. The apartment complex was XXXX XXXX in XXXX, KY and I understand that the management company no longer manages the property. After being contacted by Rent Recovery Solutions and told that I had a collection of {$1000.00}, I contacted XXXX XXXX to speak with the management about the matter. I was informed that XXXX no longer managed the property and I would need to contact Inland directly - which I did. I called and spoke to someone about the claim and she stated someone would call me back to discuss - which they never did. Being that this occurred so long ago, my daughter and I have tried to find the various sources of payments we made. This accounted for almost {$600.00} of the debt ( not counting the check my daughter wrote in my presence and handed to management which they NEVER cashed. This information was submitted to XXXX. I have attempted to contact them again via email and by telephone numerous times and have left at least 3 voicemails. This dispute is now showing on my credit and I want to make sure it goes no further. This is showing on both mine and my daughter 's credit in dispute. I work for a mortgage company and I know what something like this can do to my credit score. We moved out of our apartment in XX/XX/2019 and the payments were made through XXXX. The new management at XXXX did tell me that they have had numerous complaints from others in the same situation with regard to the old management company. All I want to know is that this matter is not going to report as a collection. In talking to Mrs. XXXX at Rent Recovery, she gave me two wrong email addresses to send my documentation to and now that I finally had it submitted, I now can not get hold of her or anyone to tell me what is going on. Please help me find out what is going on.
03/15/2021 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • CT
  • 06484
Web
I entered into a lease agreement with the leasing company, XXXX XXXX XXXXXXXX in XXXX Connecticut, on XX/XX/XXXX with my roommate for an apartment lease of 18 months. On XX/XX/XXXX, I vacated the property due to XXXX XXXXXXXX and returned one week later on XX/XX/XXXX to remove my belongings. That same day, I informed XXXX XXXX that I wanted to terminate the lease agreement. They refused even though I informed them I was moving due to feeling unsafe in the apartment. They witnessed first-hand the heightened tensions as I was moving out and suggested that I call the police. XXXX XXXX insisted that in order to terminate the lease, my roommate would also have to agree to termination and move out or take over the lease himself - both of which he refused to do. Previously, XXXX XXXX were notified that my roommate had been seen acting violently towards my dog, which resulted in animal control removing my dog. On XX/XX/XXXX, I notified XXXX XXXX, that I was moving out of the property and gave them 33 days ' notice. I agreed to pay rent for the full month of XX/XX/XXXX. During this time my roommate still refused to move out or take over the lease. I attempted to resolve the situation amicably with XXXX XXXX from the date I moved out until XX/XX/XXXX but was not successful and received threats of legal action and court filings. Distressed, I contacted a XXXX XXXXXXXX counselor for XXXX counselling. During these sessions I was informed that under federal and CT state law, lease agreements can be terminated under XXXX XXXX situations. My councilor sent a letter to XXXX XXXX iterating this, which they received on XX/XX/XXXX. I was informed by XXXX XXXX that my roommate eventually moved out on XX/XX/XXXX. My roommate and I received a final bill of {$4500.00} from XXXX XXXX on XX/XX/XXXX. This is the bill I am contesting ; -It itemized fees, rent ( up until the time my roommate moved out ), attorney 's fees, notice to quit and XXXX served summons on my roommate. -I should not be liable, or made responsible for these fees as I had already moved out and my roommate was the only person living in the apartment. As further evidence, please find enclosed email correspondence and a copy of the letter from my XXXX XXXX counselor as supporting documents to XXXX XXXX.
08/22/2022 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Information is missing that should be on the report
  • NC
  • 28411
Web
As of today, at this time, the initial delinquency date is missing and the account type is wrong on the entry reported by Rent Recovery Services, an XXXX, Georgia based collection company. Let me repeat, on my XXXX report, it is missing the initial delinquency date and the account type is wrong. This complaint addresses those two inaccuracies on my XXXX credit reports as of today. Furthermore, I am providing to you a copy of the creditors chart of accounts that prove to you that the one and only first delinquency date is XX/XX/XXXX ( XX/XX/XXXX ). This data can be verified simply by looking at the attached documents and On page 4, if you can actually make heads or tails of this Clearly manipulated ledger, look at the right Dark Red box and it clearly and simply shows and proves thar the initial delinquency date is in fact XX/XX/XXXX. XXXX. But, keep in mind, rent recovery solutions, the bogus creditor, would like for to believe that the initial delinquency date of the XXXX XXXX storage is XX/XX/XXXX ; ladies and gentlemen, 13 months later than the true default date, rent recovery has knowingly, willfully, and maliciously reported that the initial default date is XX/XX/XXXX, even though it proves with their own ledger signed and emailed you me from rent recovery solutions. There are many reasons for them to break the law and inaccurately report data as they did to me for 7 years and counting. And it can be supported by their actions even when I brought it to their attention going back years, they Have rejected every dispute that I have filed for their mistake, And refused to correct same at anytime And now 7 years later, they removed the date of first delinquency date recently further leaving my Credit file even more incomplete with missing data required to be reported by them. See, this is a pattern of behavior that is illegally on the state and federal level, and the moment years and months ago when I tried to cordially converse with them and they hung up the phone on me several times. There is a Georgia Attorney General Complaint that we are filing soon after this and seeking attorneys for a potential class action law again rent recovery services so we will talk to high later.
06/04/2015 Yes
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • Cont'd attempts collect debt not owed
  • Debt is not mine
  • GA
  • 30909
Web
I was moving out of my apartment complex, The XXXX XXXX XXXX XXXX ( Formally XXXX Apartments ) in XXXX Georgia, and paid all the rent that i thought i owed in XXXX of 2014. I was verbally informed that i paid everything owed and therefore assumed my bill was fully settled. Several months later i got a call from a debt collector, Rent Recovery Solutions, stating that i owed {$720.00} for various reasons. I never received a bill from the XXXX complex nor did they attempt to contact me regarding this bill at any point. After requesting an itemized bill from the debt collector i concluded that i owed a partial months rent which i paid. That brought the balance down to {$440.00} which the apartment complex claimed were damages done to the apartment. I am disputing this for several reasons. 1. There was no move in inspection performed when i took control of the property. 2. There was no move out inspection performed and therefore my signature is not present on the billing document. 3. I know that there was no move out inspection performed for the previous tenant as i am friends with him. 4. One of the items on the bill was marked as damage several months after moving out, this is not allowed by Georgia law. For these reasons there is no way for the apartment complex to accurately say i caused any of these damages. In addition Georgia law states that the complex is required to give me an itemized list of any damages upon move in, this was not provided. Georgia law also states that i must be present during the move-out inspection and sign the document to ensure an accurate list is maintained, i was not informed of any move out inspection and the documents sent to me do not contain a move out inspection, only a bill.Georgia Law also states that a move out inspection must be performed within three business days after moving out. One of the items on the list was added almost three weeks after moving out. Rent Recovery has been informed of all of these reasons and also told me that i could not contact XXXX XXXX to resolve this debt and must deal with them directly. After citing several Laws and filling a dispute with the credit agencies XXXX XXXX and XXXX have not removed this debt that they claim i owe.
07/22/2016 Yes
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • False statements or representation
  • Attempted to collect wrong amount
  • GA
  • 30087
Web
I gave XXXX XXXX a notice of vacating the property on XXXX/XXXX/15 due to him creating and allowing a hostile environment where I was being discriminated against due to religion, gender and ethnicity. His tenant moved from their patios to the apartment entrance to harass my nephew and hung around in front of my door to intimidate me because they wanted me to move ; they were XXXX or XXXX men which scared me. I filed complaint with XXXX and he sent a bill for amounts not owed, He allowed his contractors to damage my chairs and never notified me of any repairs being done to the bldg. He put materials in front of my patio door causing me to fall XXXX and I have XXXX and health problems. When I moved in I had to clean the apartment due to roach mounds,, mold and mildew everywhere and coming through the paint. There were all sorts of insects like bedbugs, ants, roaches, spiders and bait coming inside the apt XXXX Workers with keys entered my apt while I was out and left clues to being there including leaving the door open. The contract said the notice had to be given 60 days before move out and on or before the XXXX of the month. I gave him the notice early so that he would be aware of the move and circumstance. He wanted me to give him the notice after 2 more weeks passed which I talked to him personally on the XXXX about this. So, he was given written notice and verbal notice of my move out. He charged me {$1000.00} for failure to give notice and cleaning expenses. I did what he asked, but he retaliated. I called the XXXX police about the incident and he said that he would do nothing without a restraining order, but he made sure he called the police on visitors that I had and you can check the record -XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX # XXXX, XXXX GA XXXX. He would stand in front of my door every time he came into the complex which stressed me, because it was intimidating and said that he knows everything that was going on in the complex. His demeanor and actions reflected that he wanted me to move and the people in XXXX XXXX & XXXX made sure that I was n't welcome with their actions. I followed what he told me to do, but the fact that he owed me for the chairs means we break even.
10/09/2021 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • AL
  • 361XX
Web
Alleged Debt account number with Rent Recovery Solutions # XXXX I have tried to no avail over the last 3 years to have this debt removed from my credit report. I have practically begged this company to remove it and they just ignored me. Their only response has been if I am a victim of identity theft provide a police report and they will remove it. I even complained with the CFPB last year I will provide the complaint number at the end of this file. Last year I did not know my rights ; this year I do because I studied the Code of Federal Regulations. I affirm that I am a Natural Person and a Consumer. I affirm that Rent Recovery Solutions has not provided Proof of Contract. In the evidence I provide I show exactly which Laws they have broken. I affirm each law that they broke point for point in my Affidavit of Truth that I have provided as evidence. I have sent all this evidence to Rent Recovery Solutions and I am currently in step 2 of an Administrative Process. Again I am contacting the CFPB because I know when I file a lawsuit the administrator Or Judge will ask how I have tried to reconcile this matter. I am exhausting all avenues of remedy, court is my last resort. After step three in this Administrative Process I will have a valuable claim. First and foremost Rent Recovery Solutions, llc has violated my 4th admendment rights. I have the exhibits as proof. Rent Recovery has violated 15 usc 1692 j ( a ) they are using abusive and deceptive debt collection practices by reporting inaccurate information on my XXXX Report and has been reporting it for three years. My main bone that I have to pick is Rent Recovery Solution, llc 's violation of 15 USC 1681 s ( 2 ) ( b ) ( i ) ( ii ). They are reporting inaccurate information on my Consumer Credit Report but they never verified by providing a proof of contract which I asked for several times. I will be suing for Title 15 violations as well as damages. The amount I plan to sue for based on violations is {$340000.00}. I have attached the bill of particulars that I sent to them as well. My original complaint number with the CFPB from last year is XXXX submitted on XX/XX/XXXX of last year.
05/08/2023 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt was paid
  • OH
  • 43214
Web
On XX/XX/XXXX, I contacted Rent Recovery Solutions, LLC of XXXX, XXXX regarding the claim of an unpaid debt, stemming from my previous landlord in the amount of {$240.00}. Rent Recovery Solutions filed a collection to the credit reporting companies stating that I owed money to them to pay off the outstanding balance. However, the balance was paid in full to the leasing office and the check was cashed on XX/XX/XXXX. Rent Recovery Solutions last reported this to the credit reporting bureaus on XX/XX/XXXX, despite the account being paid in full in XX/XX/XXXX. I had noticed this outstanding balance on my credit report during the first week of XX/XX/XXXX and first contacted the leasing company to inquire. They reported that the balance was {$0.00} and would be contacting the debt collection service. However, they failed to do so. In my conversation with Rent Recovery Solutions, they claimed that I still owned the amount and said they had been sending me notices via USPS mail for several months. I confirmed my address with the company and said that I had not received any of the notices. We have lived at the same address and since moving from the leasing organization 's apartment and have not received any correspondence. I explained my frustration with the process and how because the debt collection company reported this to the bureaus, my credit score, and my wife 's credit score dropped by more than 100 points. The agent on the phone explained that she would look into and contact the leasing office. I again contacted the leasing office a second time, and received the ledger showing my balance of {$0.00} and the check number from when I paid off the account. I confirmed this information with the leasing office. I yet again contacted Rent Recovery Solutions, who said that they still needed to look into it, despite me being able to mail and email them this information. I told them I would give them one week and would be checking on this to ensure it was fixed and corrected with the credit reporting companies. The company claims that an address of " XXXX '' and not " XXXX '' was the reason the USPS was unable to deliver any of the correspondence.
04/06/2023 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • FL
  • 330XX
Web
On XX/XX/XXXX I received an alert from XXXX regarding a credit inquiry. Upon review of my credit report I noticed there was someone else 's name, address, and employment information on my credit report. I contacted XXXX to correct this information on XX/XX/XXXX. Then I froze my XXXX, XXXX, and XXXX reports for one year. Then, on XX/XX/XXXX I received a letter in the mail from a debt collector in reference to an apartment in XXXX. I wrote them a letter in response with proof of my mortgage for the house I currently and have lived in for 12 years now. I also explained in my letter that I have never lived anywhere other than the county I currently reside in. I also requested they send me the original information regarding the debt so that I can file a police report. I mailed all of this on XX/XX/XXXX. Then on XX/XX/XXXX I received an alert from XXXX that a collection was placed on my credit. I pulled my credit report and found multiple collections on my report at the same time. They are for apartments and XXXX XXXX XXXX. I called XXXX on XX/XX/XXXX and reported them all as not mine. Then today XX/XX/XXXX I received another alert from XXXX that there are collections posted on my report. I pulled my report and there are two new collections reported against me that are not mine. I have attempted to contact these agencies and they just do not believe they are not mine. They insist it is me because my birth date matches. Then they insist I owe the debt and written bad checks to their creditor, and I absolutely have not. Even the XXXX XXXX XXXX creditor, I explained I have an account with XXXX XXXX XXXX and it has never been late or unpaid. They didn't want to hear it and asked me to pay my debt. I requested that I be mailed the information but have not received anything to date. On my credit report ( none are mine ) XXXX XXXX XXXX XXXX XXXX XXXX XXXX {$230.00} XXXX XXXXt RE : XXXX {$500.00} XXXX XXXX RE : XXXX XXXX {$210.00} XXXX, XXXX RE : XXXX XXXX XXXX XXXX {$220.00} The one I sent a letter to is : Rent Recovery Solutions XXXX RE : XXXX XXXX XXXX {$570.00} I feel like there will be more ... .and my credit which has always been stellar is suffering.
10/03/2019 Yes
  • Debt collection
  • Other debt
  • False statements or representation
  • Indicated you were committing crime by not paying debt
  • FL
  • 32792
Web
The options on the previous page didn't fit my complaint. It is TRUE that Rent Recovery Solutions ( RRS ) made false statements in a previous dispute with them. That remains a part of my complaint even now. The other part of my dispute with this fraudulent company is that I requested to validate my debt under the Fair Debt Collection Practices Act ( FDCPA ) and all I received was an itemized list of the alleged charges they claim I owe. This DOES NOT meet the Federal Trade Commissions guidelines of what constitutes proper debt validation! Re : the FDCPA, 15 USC 1692g Sec. 809 { b } I dispute your claim and request AGAIN -- that you validate this account, and if you do not, you MUST DELETE it from my credit reports. YOU MUST PROVIDE ME WITH THE FOLLOWING : 1 ) What is the money you say I owe for? 2 ) Explain and show me how you calculated what you say I owe ; 3 ) Provide me with copies of any papers that show I agreed to pay what you say I owe ; 4 ) Prove the Statute of Limitations has not expired on this account ; 5 ) SHOW ME THAT YOU ARE LICENSED TO COLLECT IN MY STATE OF FLORIDA WHERE I RESIDE ; lastly, 5 ) Provide me with your license numbers and Registered Agent or Agent of Service. RRS you are STILL reporting this collection on my credit report, WHICH IS CONSIDERED TO BE A COLLECTION ACTIVITY. Because you have not validated this account, you are now in violation of the FCPDA, and are now subject to fines of {$1000.00}, plus actual damages and attorneys fees, which I will collect from you by filing a claim in small claims court if you do not remove this ILLEGALLY-REPORTED ACCOUNT from all of my credit reports. In addition, the Fair Credit Reporting Act XXXX FCRA ) does not allow the inaccurate reporting of information on my credit report. Therefore, if you do not immediately remove this account from my credit report, you are subject to another {$1000.00} fine, plus punitive damages. I'm sure your legal staff will agree that non-compliance with this request could put your company in serious legal trouble with the FTC and other state or federal agencies. I intend to follow through with the suit if I do not hear back from you within 15 days.
01/12/2018 Yes
  • Debt collection
  • Mortgage debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • TX
  • XXXXX
Web
On XX/XX/XXXX I opened a complaint against Rent Recovery Solutions and stated " XXXX XXXX opened the account on XX/XX/XXXX ( 4 yrs, 11 mos ago ) following my acceptance onto XXXX XXXX I was told I no longer was liable for the amount through their management agency. Please remove this immediately. '' The company ( Rent Recovery Solutions ) responded the next day ( XX/XX/XXXX ) and stated " We are holding this account for no reporting pending a re-investigation into the complainant 's claim that she was told that she would no longer have liability. Unless and until we can complete that re-investigation with the community, we will neither collect on nor report this account to any credit bureaus. '' As you can see from the attached image the company has continued to negatively report this on my credit report multiple times after they stated they would no-longer do so. Before moving from " XXXX XXXX '' I was taken into the emergency room twice by XXXX and I checked myself into the XXXX XXXX XXXX XXXX where I was kept over night and treated for XXXX XXXX, XXXX, and XXXX upon given medications for my XXXX XXXX. Being that I had no family in XXXX XXXX I had no other choice than to move back to my home town 3 hours south in XXXX, Texas so that I could get the support and help of my family and medical professionals. After moving back with my grandmother, countless doctors, XXXX, XXXX, and professionals I was determined XXXX dating back to XX/XX/XXXX. I have medical documentation that I showed, and gave to the ORIGINAL company " XXXX XXXX '' front office staff at the time I had to leave my lease for medical reasons. They confirmed and spoke with their manager at the time, who agreed that due to the circumstances I would not be liable for this then, now, or in the future. This needs to be removed from my credit immediately so I can move forward with my life. This should have been removed completely on XX/XX/XXXX when the company stated they would do so, however I 've been waiting for this to get removed for several years. If you need any further documentation, I 'd be happy to provide it to you.
09/20/2021 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt was paid
  • CA
  • 95765
Web
Rent Recovery Solutions says I owe them {$910.00}. I already pay this debt off to them back on XX/XX/XXXX of XXXX. I sent them a cashiers check in the amount of {$5100.00}. I then received an email from them saying that I owed XXXX dollars, and that my account was now closed. I received this notification on XX/XX/XXXX of XXXX. The debt was removed from my on-site rental history report as well as my credit report. In XX/XX/XXXX, rent recovery sent me another bill in the amount of {$910.00}. Since we had already negotiated the original debt, and I paid off the agreed upon amount, they should not be saying I owe them money again. About two months ago, I submitted a dispute describing the situation, onto the on-site rental website. I heard back and was notified that the debt was valid, according to XXXX. The notification also said that if I did not agree with the decision, that I would need to talk directly to Rent Recovery Solutions for Resolution. I first started calling Rent Recovery Solutions about four weeks ago. Every time I called, no one was able to figure out why I owe for the {$910.00}. They said that I would need to talk to the woman who was assigned my case, Miss XXXX. I called repeatedly over the next couple weeks, and Miss XXXX was never there. I asked to be forwarded to a supervisor, and they transferred me every time. This went on for two weeks, and every time they forwarded me to a supervisor it went straight to a voicemail. I would leave an in-depth explanation of why I was calling, and I would played that they called me back soon as possible. I have never received a phone call back from them. My husband also has this debt on his on site rental report. He needs to move in with me into my apartment I live in now, but he can not be added to the lease as long as this debt still shows on his on site report. If he is not on the lease, I am not allowed to have him live with me. He is in ill health and needs to live with me now more than ever. It is as if Rent Recovery Solutions is holding my life hostage by not helping me resolve this situation in any way whatsoever.
06/06/2023 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Improper use of your report
  • Reporting company used your report improperly
  • TX
  • 770XX
Web
I did not give RENT RECOVERY the permission to furnish information on my consumer report non consent is identity theft. 15 USC 6802 prohibits disclosure of nonpublic personal information without the knowing and expressed consent of the consumer. As a financial institution they are not to disclose non public personal information to a third party unless such financial institution clearly & conspicuously discloses to the consumer in writing or electronic form or other form permitted by the regulation prescribed under section 6804 of this title that such information may be disclosed. I did not receive any of the 3 disclosures I just mentioned, which Ive discovered is against consumer law and a direct violation. RENT RECOVERY is also reporting inaccurate information on my consumer report which is a another violation under the FCRA 15 USC 1681. USC 1681b states that consumer agencies can only furnish something in accordance with the written instruction of the consumer to whom it relates. I did not give RENT RECOVERY permission which is another violation. TILA 15 USC 1601 protects me as a consumer against inaccurate & unfair credit billing. As a consumer, I never signed an agreement to enter into a credit transaction with RENT RECOVERY. USC 1692b states that any debt collector is not to state that such consumer owes any debt, I have a letter from rent recovery stating that owe a debt to them. My complaint is also with three bureaus XXXX, XXXX and XXXX who are allowing RENT RECOVERY to report inaccurate information on my consumer report which is a violation under the FCRA 15 USC 1681. USC 1681b states that consumer agencies can only furnish something in accordance with the written instruction of the consumer to whom it relates. I did not give XXXX, XXXX, or XXXX permission which is another violation on their behalf. Not only did I not give permission to furnish this information on my consumer report, the information is also incorrect which is a violation under 15 USC 1681b for those two violations under FCRA I am seeking {$2000.00} from each credit bureau.
01/17/2020 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • GA
  • 30045
Web
To Whom It May Concern : This letter is regarding account, which you claim I owe {$4500.00}. This is a formal notice that your claim is disputed. I am requesting validation, made pursuant to the Fair Debt Collection Practices Act and the Fair Credit Reporting Act, along with the corresponding local state laws. Please note that I am requesting validation that is competent evidence bearing my signature, showing that I have ( or ever had ) some contractual obligation to pay you. Please also be aware that any negative mark found on my credit reports ( including XXXX, XXXX and XXXX ) from your company or any company that you represent, for a debt that I dont owe, is a violation of the FCRA & FDCPA ; therefore if you can not validate the debt, you must request that all credit reporting agencies delete the entry. Pending the outcome of my investigation of any evidence that you submit, you are instructed to take no action that could be detrimental to any of my credit reports. Failure to respond within 30 days of receipt of this letter may result in small claims legal action against your company at my local venue. I would be seeking a minimum of {$1000.00} in damages per violation for : Defamation Negligent Enablement of Identity Fraud Violation of the Fair Debt Collection Practices Act ( including but not limited to Section 807-8 ) Violation of the Fair Credit Reporting Act ( including but not limited to Section 623-b ) Please Note : This notice is an attempt to correct your records, and any information received from you will be collected as evidence should any further action be necessary. This is a request for information only, and is not a statement, election, or waiver of status. P.S. Please be aware that dependent upon your response, I may be detailing any potential issues with your company via an online public press release, including documentation of any potential small claims action. I am also including a copy of my complaint to the organizations below : CC : Consumer Financial Protection Bureau CC : Attorney Generals Office CC : XXXX XXXX XXXX
11/11/2023 Yes
  • Debt collection
  • Rental debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • TX
  • 77070
Web
I hope this letter finds you well. I am writing to formally dispute the presence of a debt on my credit report, which has been reported by a third-party collection agency listed on my report. I would like to clarify that I do not have any contractual agreement with the said collection agency, and therefore, I am not responsible for the alleged debt they are attempting to collect. It is my understanding that the collection agency acquired this debt for a significantly reduced amount, often referred to as " pennies on the dollar. '' In doing so, they assumed the risk associated with the lack of a signed contract from me, the consumer. I believe it is unjust that I am being penalized for a debt that I do not owe, and it is negatively impacting my creditworthiness. I kindly request that you investigate this matter thoroughly and remove the disputed item from my credit report. As per the Fair Credit Reporting Act ( FCRA ), it is your obligation to ensure the accuracy of the information you report. In this case, the inclusion of the alleged debt is inaccurate and misleading, as I have never entered into any contractual agreement with the collection agency. Furthermore, I have taken the liberty of cc'ing the Consumer Financial Protection Bureau ( CFPB ) and the Federal Trade Commission ( FTC ) to assist in the resolution of this matter. I have been struggling with this issue since 2020, and despite my efforts, I have not been able to find a satisfactory solution. The negative impact caused by this inaccurate information being reported on my credit report is affecting my financial opportunities and overall well-being. I urge you to take prompt action in investigating this dispute and rectifying the inaccuracies on my credit report. I expect to receive a written response from your office within the legally mandated 30-day period, informing me of the actions taken to address this matter. Thank you for your attention to this dispute. I trust that you will handle this matter with the utmost professionalism and urgency it deserves. Sincerely,
06/06/2023 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt was paid
  • TX
  • 78660
Web
I have paid the company the debt they alleged that I owed so that I can get approved for housing. In an attempt to secure a rental, I paid Rent Recovery Solutions as they promised to delete the collection upon payment. However, they reneged on our agreement, claiming that I did not use their preferred payment method, which was not disclosed beforehand. I lodged a complaint and requested to speak to higher management but received no response. Instead, they retaliated by falsely reporting that I had stayed at the apartment complex 's second property across the street and owed a balance to that property ( XXXX XXXX XXXX XXXX ), which I never stayed at as I stayed at XXXX XXXX XXXX XXXX while failing to report my payment. They also listed two evictions, one of them being from the property where I never resided. I have sent multiple certified mail and return receipt letters to them that were signed that they were delivered yet they keep ignoring me. They are still attempting to collect a debt I have already paid by using deceptive, misleading, and unfair practices. For a satisfactory resolution as far as with what the CFPB can help with, I would need a permanent deletion of all accounts they are reporting to my rental and credit reports ( including the minor ones ) immediately. This is only fair as I have already paid and I need to secure housing within the next few months and fear homelessness due to continually being denied. Rent Recovery Solutions ' also lacks a debt collector license, as required in North Carolina that they are to have BEFORE attempting to collect this debt from me. Despite my request for verification of their license and license number, they have failed to provide this information. Collecting debts without a license is a felony in North Carolina. This is pertinent information about suspected illegal business practices being conducted by Rent Recovery Solutions that may be affecting the general public. I am including a letter in the attachments with more detailed information that will not fit in this box.
07/25/2017 Yes
  • Debt collection
  • Other debt
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • FL
  • 338XX
Web
On or around XX/XX/XXXX I received a letter dated XX/XX/XXXX from Rent Recovery Solutions, LLC XXXX XXXX XXXX XXXX, XXXX XXXX, XXXX GA XXXX ph XXXX from XXXX XXXX. The letter stated they represent a company in which I used to rent from and that I had a debt of {$3000.00} Of course I immediately called and questioned the debt. I was given the I had a right to dispute but the dispute could take some time and the only way to avoid the negative hit to your credit would be to set up a payment arrangement. I was not buying it and said when must I do this by. I was given to the end of XXXX. I called back XX/XX/XXXX spoke to the same lady. I was actually going to make payments to avid my credit being hit while I disputed the claim. Well at that call I was told oops it looks like when you said you wanted to dispute it back on the inital call it sent you to the credit bureau. I was like what? how? you said I had options but now I have none. Well you can pay the debt and that will at least show a XXXX balance. I was like Im not paying for anything until I know what for and if its even mine. I pretty much hit a brick wall. I contacted several attorneys who advised me I had rights. I contacted credit experts who said for me to send a formal request for validation. I sent it certified along with a letter explaining why and what I was disputing along with a time line and the ladys name. They received it on XX/XX/XXXX and I still have not received a reply or and correspondence as of today XX/XX/XXXX. I dont know what to do. I have pictures and emails to prove that I owe nothing. However the collections says they do not accept pictures or anything only payments. I call invitations homes the original party and they wont let me dispute anything or even talk to anyone. Its like I am trapped and they are trying to force me to pay something I am not liable for without even providing me the necessary info to make a sound judgement call. NOW MY CREDIT IS HIT with a XXXX $ bad collection. Please Help! XXXX XXXX File # XXXX creditor : XXXX XXXX
02/27/2023 Yes
  • Debt collection
  • Other debt
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • TX
  • 76180
Web
I rented an apartment at XXXX On The XXXX for about 2 years plus ( XX/XX/XXXX- XX/XX/XXXX ). I didn't own them a XXXX even when most residents were taking rent relief due to COVID-19. After I moved out of the apartment in XXXX, my wife when to the apartment to drop our current address. As usual I was expecting their mail for claims of damages, thus I check my mail box almost everyday. I don't see any mail from them. To my surprise I got a mail ( sometimes in XX/XX/XXXX ) from a collection agent ( Rent Recovery Solutions LLC ) regarding the apartment claim of owing the sum of {$440.00}. I made a call to this collection agent expressing my disappointment of not having any prior communications from the management of XXXX XXXX XXXX XXXX regarding this payment. I requested for the break down of how they arrive at the sum of {$440.00} and the person that picked my call promised to send me an email on it. Since then I have never gotten any email from them. Sometimes in XXXX I visited the apartment office to express my dissatisfaction about taking me to collection without any prior communications. I request for the breakdown of the said debt. They gave me a print out of the money, though queried my water and trash bill for the last 13 days of stay in the month of XXXX ( Because I was billed for a whole month ). I requested for prior 3 months water and trash bills before my lease expired. Till this time they never send me a copies of the bills. Despite not getting feedback on the requested prior 3 months water and trash bills, I started the payment sometimes in XXXX, XXXX and paid another payment in XXXX XXXX. The most painful thing is that this has affected my credit score/report, which I have being building over the years even when I was an international student with some many financial constraints of paying medical bills for my second son. It is my believe that this unfair treatment to me and my credit history because I didn't say I am not paying the company but they refused to appropriately communicate this to me.
05/30/2023 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Improper use of your report
  • Reporting company used your report improperly
  • MI
  • 48203
Web
Account number XXXX XXXX XXXX # XXXX XXXX XXXX XXXX ( XXXX ) XXXX XXXX All 3 collection services have incorrect information which I keep trying to dispute and it clearly isnt working The Fair Credit Reporting Act ( FCRA ), 15 U.S.C. 1681 et seq., governs access to consumer credit report records and promotes accuracy, fairness, and the privacy of personal information assembled by Credit Reporting Agencies ( CRAs ). A CRA is an entity that assembles and sells credit information and financial information about individuals. See 15 U.S.C. 1681u ( a ), ( b ). The Act eliminated the requirement of a nexus to a foreign power or its agents and instead requires that the information sought be relevant for various national security investigations to protect against international terrorism or clandestine intelligence activities. See 1681u. The Act also broadened other federal agencies access to consumer reports. Section 1681v obligates CRAs to provide consumer information and reports to a federal agency authorized to conduct investigations of, or intelligence or counterintelligence activities or analysis related to, international terrorism. Senior federal agency officials are empowered to issue a certification that the information is necessary for the agencys conduct or such investigation, activity, or analysis. See 1681v ( a ) & ( b ). Upon certification that disclosure to the subject would impair national security or interfere with an investigation, the entity providing the information is not permitted to disclose to the subject or others ( except counsel and those necessary to comply with the request ) that the government agency sought the credit report. See 1681v ( c ). State and local law enforcement within fusion centers often work in conjunction with the FBI or other federal officials to seek consumer reports pursuant to either 1681u or 1681v authority. If 1681u or 1681v is not utilized or applicable, consumer credit information may be obtained by seeking a court order or subpoena as authorized at 1681b.
10/06/2023 Yes
  • Debt collection
  • Rental debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • TX
  • 78665
Web Servicemember
Collection : RENT RECOVERY SOLUTIONS , LLC , Is completely fraudulent. The date of first delinquency is crazy! I researched that contacted the company XXXX XXXX XXXX XXXX XXXX and found that the company does not even have a record of me at that address. This company is either purchasing fraudulent debt or fabricating debt to target peoples credit files to extort them of money. This company tried this a few years ago and it was deleted. Now from all of a sudden you XXXX are the only credit company that is again adding this XXXXXXXX to my credit report. I purchased a house in XXXX XXXX ( XXXX XXXX ) in the middle of that year. I never stayed in an apartment and arrived in XXXX area in XXXX to search for a house, not XXXX! We stayed in a hotel! Please see the attached home purchase contract. This is very wrong and abusive what XXXX has done here. This is not accurate, fair, nor correct. You all have damaged my life and health in a very real way and you are putting me and my baby at risk of being homeless and you have prevented me from getting the funds I need to treat my life threatening illness! FCRA and FDCPA says that a credit collection company can not collect in a state that it does not operate in. Rent Recovery is not in Texas! Its a violation and this must be deleted! Rent Recovery must stop purchasing fraudulent debt and bullying people they have the most complaints against them in the industry because they are horrible predators. I ask you XXXX to provide details steps and explanation about how you verified this account? You have been asked before and could not, because you are not doing investigation you just allow this monster of a company to prey on consumers. If this account is not deleted both XXXX and Rent Recovery will be sued for violations and I will seek damages. See my birth certificate and my signature sample. You all will be held accountable for the suffering me and my child have endured! Comply with the law and remove this inaccurate fraudulent account immediately.
01/05/2023 Yes
  • Debt collection
  • I do not know
  • Attempts to collect debt not owed
  • Debt is not yours
  • FL
  • 33404
Web
I noticed Ive been violated pursuant to the FDCPA ( Fair Debt Collection Practices Act ), by RENT RECOVERY SOLUTIONS in connection with the collection of an alleged debt. There is evidence of the use of abusive, deceptive, and unfair debt collection practices. I would like for this account to be removed from account Pursuant to USC 1692c. ( c ) I am notify you in writing that I refuse to pay this alleged debt, and I am demanding that you cease all forms of illegal communication with me through any and all mediums. Pursuant to 15 USC 1692c ( c ) ( 2 ) I am invoking my specified remedy as consumer, and the original creditor I am demanding all of the following. I refuse to pay this debt. Send and XXXX XXXX pursuant to 5 USC 552a ( d ) including all documents, including but not limited, signed credit applications, assignments, purchase of debt, ledger of the account, and anything else to the Consumer for review and validation ; XXXX out the balance on this account and DELETE all accounts held by debt collector from all consumer reporting agencies. Remove all remarks and comments off all consumer reports ; Cease communication and use of my intellectual property. Unless it pertains the validation of the alleged debt or remedy for violations that occurred. Any furthers communication with the consumer must be in writing, delivered via mail to the mailing location above. Again, this is a notice pursuant to FDCPA ( Fair Debt Collection Practices Act ), Failure to honor demands and provide the required documentation for proper validation of the alleged debt within 14 days of receipt of this notice, shall. a. ) Be taken as tacit agreement to the claims set forth, b. ) Grant the Consumer all demanded remedies, and c. ) May result in litigation ( XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX, XXXX XXXX XXXX ( XXXX XXXX ) Assignees who are debt collectors are responsible for the actions of those collecting on their behalf, citing Pollice, 225 F.3d at 404-05. ) Regards,
11/27/2023 Yes
  • Debt collection
  • Rental debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • MI
  • 48174
Web
I am a victim of identity theft. An identity thief used my personal information without my permission to open an account and make purchases with rent recovery solutions/ XXXX XXXX XXXX these debts are not mine. I have enclosed proof of my identity and a copy of my FTC Identity Theft Report. In accordance with the Fair Debt Collection Practices Act, I am asking you to stop collection proceedings against me and stop communicating with me about this debt, except as the Fair Credit Reporting Act allows. I also ask that you notify these businesses and tell them the debt is the result of identity theft. All of my personal Belongings were in a uhaul that was stolen from in front of my hotel while i was staying while moving. i lost all important documents birth certificates, ss cards pictures wedding documents everything. I lived in a different state ( texas ) since XXXX just now moved back to michigan in XXXX was not in the state when the debt occured I have enclosed a copy of the Consumer Financial Protection Bureaus Notice to Furnishers of Information . It explains your responsibilities under the Fair Credit Reporting Act ( FCRA ). The FCRA requires that debt collectors give an identity theft victim documents related to an account if the victim asks. Please send me copies of all records relating to the account, including : Account applications made on paper, online, or by telephone Account statements or invoices Records of payment or charge slips Delivery addresses associated with the account Records of phone numbers used to activate or access the account Signatures on applications and accounts Investigators report Please send me a letter explaining what you have done to : Inform, XXXX XXXX XXXX, that the debt is the result of identity theft Stop collection proceedings against me Stop reporting information about the debt to credit reporting companies Provide me with the records I request Thank you for your cooperation. Sincerely, XXXX XXXX
10/05/2022 Yes
  • Debt collection
  • Other debt
  • Took or threatened to take negative or legal action
  • Threatened or suggested your credit would be damaged
  • TX
  • 75044
Web
I and the other residents that lived in the XXXX XXXX XXXX homes in XXXX, Texas received a phone call on XX/XX/XXXX from " XXXX XXXX '' with " Rent Recovery Solutions '' stating that I had to call her back immediately as it was very important. I dismissed this as any other spam call. My roommate contacted me about an hour later stating they had received the same call. My roommate had conversed with " XXXX XXXX '' trying to find out what she meant. She said that we owed the XXXX XXXX XXXX a payment of {$480.00} and that the apartment homes sent us to the collections agency. She stated that if we do not provide proof of payment, then all of our credit scores will be affected. The amount she stated was the exact amount that my roommates and I had paid in full to XXXX XXXX XXXX on XX/XX/XXXX. I contacted " XXXX XXXX back and had a similar discussion that my roommate had. I stated that I had picture and email documentation that this has been paid. I then asked if I could email the proof and she said that I would have to mail any documentation to " XXXX XXXX XXXX XXXX XXXX XXXX, GA XXXX ''. I then disconnected the call to contact XXXX XXXX. I spoke with the representative at The XXXX XXXX XXXX about the balance. She looked up our information and she stated that they include notes on their documents that also have dates included. She stated that we have completed the payment of {$480.00} via Money Order and was scanned in on XX/XX/XXXX. I asked if they had accidentally sent us to collections and she said that they did not do that. I asked what collections agency they use and she said XXXX XXXX. This threw up red flags immediately, as this is not the debt collection agency that contacted my roommates and I. We then proceeded to contact XXXX XXXX and spoke with one of their representatives. This rep. confirmed that XXXX XXXX has no record of any debt for my roommates and I in their system and that they DO NOT work with Rent Recovery Solutions.
07/19/2021 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Problem with a credit reporting company's investigation into an existing problem
  • Their investigation did not fix an error on your report
  • GA
  • 30019
Web
XXXX is the only Consumer Reporting Agency still reporting an inaccurate account on my consumer report. Account RENT RECOVERY SOLUTIONS is an inaccurate account. RENT RECOVERY SOLUTIONS, LLC has failed to validate this account with the oringal contract with my signature. I have know knowledge of this debt, and I have no legal binding contract with RENT RECOVERY SOLUTIONS, LLC. XXXX and XXXX removed the account but XXXX has yet to remove this account which is a violation of the FCRA. Please be advised this is my THIRD WRITTEN REQUEST and FINAL WARNING that I fully intend to pursue litigation in accordance with the FCRA to enforce my rights and seek relief and recover all monetary damages that I may be entitled to under Section 616 and Section 617 regarding XXXX continued willful and negligent noncompliance. I have fully investigated my rights in this matter. Under the doctrine of estoppel by silence, Engelhardt v Gravens ( Mo ) 281 SW 715, 719, I may presume that no proof of the alleged debt, nor therefore any such debt, in fact exists. Despite two written requests, the unverified items listed below still remain on my credit report in violation of Federal Law. You are required under the FCRA to have a copy of the original creditors documentation on file to verify that this information is mine and is correct. In the results of XXXX first investigation and subsequent reinvestigation, XXXX stated in writing that theyverified that this item is being reported correctly? Who verified these accounts? XXXX have NOT provided me a copy of ANY original documentation ( a consumer contract with my signature on it ) as required under Section 611 ( a ) ( 1 ) ( A ). Furthermore XXXX have failed to provide the method of verification as required under Section 611 ( a ) ( 7 ). Please be advised that under Section 611 ( 5 ) ( A ) of the FCRA XXXX is required to promptly DELETE all information which can not be verified.
11/27/2023 Yes
  • Credit reporting or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Information belongs to someone else
  • MI
  • 48174
Web
Iam a victim of identity theft. An identity thief used my personal information without my permission to open an account and make purchases with XXXX XXXX XXXX /Rent recovery solutions this debt is not mine. I have enclosed proof of my identity and a copy of my FTC Identity Theft Report. In accordance with the Fair Debt Collection Practices Act, I am asking you to stop collection proceedings against me and stop communicating with me about this debt, except as the Fair Credit Reporting Act allows. I also ask that you notify these businesses and tell them the debt is the result of identity theft. All of my personal Belongings were in a uhaul that was stolen from in front of my hotel while i was staying while moving. i lost all important documents birth certificates, ss cards pictures wedding documents everything. I was not even living in the state of Michigan at the time that this debt incurred I have enclosed a copy of the Consumer Financial Protection Bureaus Notice to Furnishers of Information. It explains your responsibilities under the Fair Credit Reporting Act ( FCRA ). The FCRA requires that debt collectors give an identity theft victim documents related to an account if the victim asks. Please send me copies of all records relating to the account, including : Account applications made on paper, online, or by telephone Account statements or invoices Records of payment or charge slips Delivery addresses associated with the account Records of phone numbers used to activate or access the account Signatures on applications and accounts Investigators report Please send me a letter explaining what you have done to : inform Rent Recovery solutions/XXXX XXXXXXXX XXXX XXXX the debt is the result of identity theft Stop collection proceedings against me Stop reporting information about the debt to credit reporting companies Provide me with the records I request Thank you for your cooperation. Sincerely, XXXX XXXX
03/01/2016 Yes
  • Debt collection
  • I do not know
  • Disclosure verification of debt
  • Right to dispute notice not received
  • GA
  • 30062
Web
I was contacted by phone by Rent Recovery Solutions, XXXX. The collector told me that I owe a debt that I do not owe. I requested that she mail information to verify the debt to me. I gave her my current address and she recorded it. She stated that a letter went out to an outdated address. I said, please mail me information in writing to my current address. She refused. She said that if I did n't give her a fax number or an email address, then I was not going to get it. She was belligerent and combative about it. I asked, then why did you take down my current address? She said she would not mail me anything and that she could only use fax or email and that it would only have the name of the creditor and the amount due, no explanation as to where the amount came from or why. I informed her that it is my right as a consumer to have verification of the debt and the amount mailed to me in writing, and she still refused. She has called me back 4 more times, even though she has refused to verify the debt in writing. I believe the behavior of the debt collector is in violation of the Fair Debt Collection Practices Act. I have since disputed this debt in writing to this company. The letter that was mailed to an outdated address was eventually forwarded to my current address via the USPS. Luckily, I was able to respond in writing within 30 days of the date of that letter to dispute the debt. This is how I found the name and address of the company. If the mail had not been forwarded to me in time, I would not have had the opportunity to respond within 30 days. I think that is why they refused to mail anything to my current address - they did not want me to be able to dispute the debt in writing. I did not have access to a fax machine and, because this sounds like a scam, I did not want to give out my email address. The FDCPA specifies that verification must be mailed to me - not faxed or emailed.
05/26/2017 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Account information incorrect
  • AL
  • 35244
Web
In XXXX XXXX , I moved into apartment XXXX of XXXX XXXX which is managed by XXXX XXXX XXXX . Shortly after moving in, I experienced electrical problems that caused the stove, heat, and electrical plugs not to work at times. These issues were not completed until XXXX XXXX when XXXX XXXX refused to come out again unless XXXX XXXX installed the proper conductor so that the apartment could get the appropriate wattage. Then in the XXXX XXXX , there were days of heavy rain which began to seep into my guest bedroom. This caused mold and destroyed my dresser and clothes that were in the dresser. After three months, the issue still was not rectified. For this reason, I was forced to terminate by lease early by two months. I filed a civil suit against XXXX XXXX XXXX to waive the two months rent, court cost, lost wages, and the price of the XXXX for moving. XXXX XXXX XXXX XXXX XXXX a counter suit for the two month 's rent, court cost, and attorney 's fees. Ultimately, the judge dismissed both cases. There is no judgement stating that I owe XXXX XXXX XXXX XXXX anything. Nevertheless, they turned my file over to a third party, Rent Recovery Solutions, and this third party has placed this fraudulent debt on my credit report. This is a direct violation of the Fair Credit Reporting Act, and this injustice is negatively impacting by ability to purchase a home. I am scheduled to close on my home on XXXX XXXX , but it may not happen because of this deceptive and fraudulent activity. I do not see how this is legal when I have a copy of the order proving that both cases were dismissed. Furthermore, I was a long time tenant of XXXX XXXX dating back as far as XXXX , and I always paid my rent on time. I have attached a copy of this order for your review ; therefore, this fraudulent entry needs to be removed from my credit profile immediately.
10/20/2021 Yes
  • Debt collection
  • Other debt
  • False statements or representation
  • Attempted to collect wrong amount
  • TX
  • 76017
Web
I was formerly a resident of XXXX XXXX XXXX XXXX. And I lived in that apartment with my Nephew after my husband divorced me behind my back and moved in with my neighbor downstairs. I actually moved into that apartment on XX/XX/XXXX. On the XXXX XX/XX/XXXX, I communicated to the apartment my intentions to move out of the apartment in 90days. On the XXXX of XXXX I put a call through to the apartment to confirm if my mail was received, they the apartment staff named XXXX told me they couldnt find the mail, so I re-sent the email immediately. The manager responded to me. She put a figure on the letter indicating that if I moved out Ill be charged {$2400.00}. I questioned it immediately because what my lease term indicated was that am liable to pay {$740.00} as my last payment, once I give 90days notice. She the manager XXXX XXXX refused to reply my email and also declined to see me, to talk about the email she sent me. I went to the office again on the XX/XX/XXXX to ask XXXX one the staff why the office keep lying to the other properties agents I applied to that I didnt give them XXXX XXXX XXXX any notice. She apologized to me, and we both went over the issues of how much and she confirmed that am only to pay {$740.00}. So on XXXXi moved and dropped the keys. Immediately I moved they closed my account, so I couldnt even pay online. They went ahead to put a wrong amount of & XXXX. The debt collection Agency contacted me and I replied them in letter wrongly dated because my nephew used XXXX date format. I expected the debt collector agency to write a second letter so I can clarify the error and also agree on resolution. But I think the figure has been predetermined even before I moved. Fortunately, a mail that was important to me was sent to my former apartment, so I went to see if I could get it, and that was how I found out my apartment has already been let out to a new resident in XXXX.
07/29/2019 Yes
  • Debt collection
  • Other debt
  • Written notification about debt
  • Didn't receive notice of right to dispute
  • GA
  • 30088
Web
There was an eviction filed against me on XX/XX/XXXX by XXXX XXXX XXXX. I appeared in court to answer the claim and agreed the debt was legitimate however, I was not in a financial position to pay at the time due to my employer cutting my hours, less leaving me unable to maintain the cost of my residence. I agreed to vacate and did so by XX/XX/XXXX. A judgment was filed against me on XX/XX/XXXX by XXXX XXXX XXXX. In that frame of time, Rent Recovery Solutions contacted me to obtain payment as the debt collectors representing XXXX XXXX XXXX. At that time while speaking to the Rent Recovery representative she erroneously notated my account stating that I said I was in bankruptcy. I have never in my life been in bankruptcy. Unfortunately, I have tried for the past 2 years to explain that was an error on Rent Recovery behalf and that I would like to pay my debt owed so there is no unpaid judgment on my credit report. They have refused every time I have called to speak with someone to obtain a letter of validation of debt and discuss payment options. They state every time, their unable to discuss my account any further and I need to have a legal representative call to discuss my case. I have asked for them to send validation of debt to show an attorney, they still refuse to send any information to me. I recently called Rent Recovery Solutions on XX/XX/XXXX and the representative stated that I need to have a bankruptcy lawyer call them and provide proof of no bankruptcy. That just doesnt make any sense. If Ive never nor am I in bankruptcy why would I have a bankruptcy lawyer call? I have been trying for 2 years to pay this debt so that I can apply for a new residence but unfortunately this discrepancy is hindering me from living independently. I just want to pay my debt owed and receive a written proof of payment. I shouldnt have to suffer because someone from their office made an error.
06/08/2019 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Credit monitoring or identity theft protection services
  • Billing dispute for services
  • TX
  • 751XX
Web
Credit Reporting Acct # XXXX ( Rent Recovery Solutions ) XXXX XXXX XXXX/XXXX DOB : XX/XX/XXXX SSN:XXXX Dear Sir or Maam After careful review and legal counsel of my credit report/reports and conferences with the U.S and State Attoney General Offices informing them that I have never conducted any transactions with ( Rent Recovery Solutions LLC or their subsidized affiliated companies ) pursuant to the Texas Finance Codes : Chapter 392 or others codes Texas Property Code or Texas Business Codes I assume they will and continue to violate these applicaional laws if not contested in a court of jurisdiction of my State conferring of Texas or under Federal Law I am having a legal problem with Owner XXXX XXXX President & , XXXX XXXX XXXX to-wit whom are an alleged owner of a XXXX Georgia base Collection agency based out of XXXX XXXX XXXX XXXX , GA XXXX USA primary residents and business mailing/address is purportly XXXX XXXX XXXX XXXX, XXXX XXXX in XXXX, GA XXXX. My complaint to the OAG is that this company purports to have obtained some form of leasing contracts with us the consumer of a consumer debt for charges un-validated or unauthorized by contract laws of the State of Texas thur the credit bureaus under Federal Law and refuse to present evidence of any debt in direct violation of the The Fair Credit Reporting Act ( FCRA ), 609 & 611/ 15 U.S.C. 1681 & 1982 and in addition is in violation as being a non-registered collection agency in the State of Texas Finance Code 392.101-305 this company has presented unauthorized misrepresented credit reporting material to the bureaus and needs to be audit and prevented from conducting unapplicatable law at a State & Federal Level we will also pursue this matter with the FTC. Further after extensive search this company is not authorize under law to conduct collection activities under the Texas Finance Code 392.101-306
06/10/2020 Yes
  • Debt collection
  • Other debt
  • Communication tactics
  • You told them to stop contacting you, but they keep trying
  • NC
  • 27616
Web
On XX/XX/2020 a letter was written from Rent Recovery Solutions, stating that a debt was owed from myself to XXXX at XXXX XXXX, in the amount of {$2100.00}. I do not owe this debt. I wrote them a letter stating for them to no longer call me, and that I will only communicate with XXXX directly and only through written documents. You will see a copy of the letter below. I sent it through certified may with a tracking number ( XXXX ) through USPS. They received the letter on XX/XX/2020 at XXXX. On XX/XX/2020, I received a phone call from this company. I did not answer the phone but they left a voicemail, stating that they are in attempt to collect a debt and to return their call. Below is the letter that was sent with personal information removed : " To Whom It May Concern : On XX/XX/2020, your company sent me a letter regarding an alleged owed debt. Be it known that I hereby dispute the validity of said debt. There are no monies owed to the original creditor : XXXX at XXXX. In accordance with the Federal Fair Credit Practices Act, 15 U.S. Code 1692, you are hereby notified to CEASE AND DESIST any and all further attempts to collect this alleged debt. I will work with the original creditor, XXXX at XXXX, to resolve this matter, as warranted. Please take note that I am declining any attempts by Rent Recovery Solutions, LLC or any other collection agency with regards to this matter. In addition, you are hereby requested to inform and/or remove from any reporting agencies this alleged debt that is currently in dispute. I will require documentation that you have complied with this request. You are also requested to CEASE AND DESIST contacting me with regards to this matter, unless it is to notify me via US Postal Service mail that you will be terminating all attempts to collect this alleged debt. Thank you for your cooperation in this matter. ''
04/21/2022 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Account status incorrect
  • FL
  • 338XX
Web
Rent Recovery Solutions - XXXX XXXX XXXX XXXX, XXXX, GA XXXX Account : XXXX XXXX XXXX XXXX This was found on my report this week. I was never contacted by the original company ( XXXX XXXX XXXXXXXX XXXX ) or the collection agency with a bill. The original company has fabricated multiple reasons that I allegedly owe them money for. Each one was documented in emails with them, each one was proven to be false. Finally they removed my ability to see if they added or removed any billing items form my account by removing account access to view the billing. The next time this resurfaced was when I noted it on my credit reports on Monday XX/XX/XXXX. I contacted the collections agency immediately and spoke to a csr named XXXX. I asked why i had not received any billing form them or the original company, named above. She acknowledged that no bill had been sent out claiming that they had just received the debt. The derogatory remark on my credit report was placed on it XX/XX/XXXX and no attempt to contact me was made. I believe they were parking the debt on my report, knowing it to be fraudulent. The last contact I had with XXXX XXXX XXXX XXXX was on XX/XX/XXXX when they claimed I owed XXXX for replacing the rugs do to wear and tear. I furnished them pictures of the unit showing the unit had no rugs and was all new vinyl flooring that was put in in XXXX and in excellent condition. When I responded with the proof they ceased communications and removed my ability to see if they rectified the false billing. The next time I saw any notice was when XXXX XXXX alerted me of the negative comment, the amount they were claiming was now {$6500.00}. I was never billed for this amount, never given any valid reason for this bil and there for would like to report both the collections agency for unfair debt practice as well as the original company XXXX XXXX XXXX XXXX.
04/29/2020 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt was paid
  • MD
  • XXXXX
Web
I rented an apartment from XXXX XXXX XXXX in XXXX XXXX owned by the XXXX XXXX XXXX back in XXXX. Originally, I did a one year least beginning XXXX of XXXX. In XXXX of XXXX, I renewed my lease as a month to month lease with the total lease term ending XX/XX/XXXX. On XX/XX/XXXX, I contacted the rental office to verify my rental history so I can move out of a property ( a that was poorly managed and maintained ). The company did not comply with my request until XX/XX/XXXX. At that point, XXXX knew of my intent to move and not renew my lease. One week later, XXXX auto-renewed my lease. I disputed the renewal and proceeded with the process to move. I still paid XXXX and XXXX rent payments as agreed. I was issued a document with a balance of {$1200.00} for early termination of my lease. When I asked for a detailed breakdown of this balance, one was not provided. When I did the walkthrough with the property manager, the property was clean, and the only damage was from a maintenance request that was never completed. The property manager assured me that I was not responsible for it. I even paid a company to professionally steam cleaned and restored the carpets. I asked the property manager to escalate this matter to her superiors with XXXX. She assured me on three different occasions that someone would contact me. I have yet to hear from anyone, and as a result, a collection for {$1200.00} is on my credit report. Not only do I not owe the {$1200.00}, but I also never received my {$500.00} security deposit that I paid when I moved in. I am a XXXX XXXX XXXX. This matter has dropped my credit score by 89 points and has killed my ability to acquire SBA financing to keep my business afloat during this national pandemic. The folly of this matter may cost some of my staff their jobs if I can not get this matter resolved and removed.
03/06/2020 Yes
  • Debt collection
  • Other debt
  • False statements or representation
  • Attempted to collect wrong amount
  • AL
  • 35007
Web
In XX/XX/XXXX I received a letter from Rent Recovery Solutions LLC in XXXX, Georgia that I owed a balance of {$4300.00} and that I had 30 days to dispute the validity of the debt or it would be assumed to be valid. I disputed this within 30 days. On XX/XX/XXXX I received a follow up letter that stated the company completed a reinvestigation and determined their information was correct. On XX/XX/XXXX, 6 days prior to the date of the letter from Rent Recovery Solutions LLC, I received an email from the original creditor showing the amount owed as {$3200.00}. On XX/XX/XXXX I sent Rent Recovery Solutions LLC a letter asking them to send me a copy of the last statement I received from the original creditor, their authority to collect in the state of Alabama, and an agreement that shows a business relationship between myself and Rent Recovery Solutions LLC. On XX/XX/XXXX I received an email that Rent Recovery Solutions LLC placed the account on my credit report. I sent a dispute letter to XXXX about the validity of the debt and within 30 days I received my credit report showing the debt was verified. On XX/XX/XXXX I sent a letter to Rent Recovery Solutions LLC, yet again, stating the amount they were attempting to collect was incorrect and I felt they did not have a business relationship with the original creditor because each follow up letter they sent to me was a generic letter stating they verified the debt and the same statement from XX/XX/XXXX. I also explained in the letter dated XX/XX/XXXX that should the company not complete due diligence, I would have to file a complaint with the local state of Georgia and the CFPB. On XX/XX/XXXX I received the same generic letter from Rent Recovery Solutions LLC and on XX/XX/XXXX the company submitted an update to XXXX that the balance was still unpaid for a total amount of {$4300.00}.
07/11/2023 Yes
  • Debt collection
  • I do not know
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • NY
  • 100XX
Web
I received a letter from Rent Recovery Solutions LLC attempting to collect a debt in the amount of {$3600.00} under the reference number XXXX dated as of XX/XX/. I have called Rent Recovery Solutions and spoke about the representative that I am not aware of the debt that was represented as lease payment and I have moved out from the apartment more than a year ago. I disputed the debt collection and asked to recceive additional information so I can better understand what is the issue and why the lease is claimed not to have been paid. The Rent Recovery Solutions LLC took a note of that and said to send me that information. I have not received any written or electronic communication about the clarification of my dispute or any other information. Despite that, the Rent Recovery Solutions LLC proceeded to put a negative mark on debt collections to the credit agencies. Despite the fact that they not provided me any information about the debt and that the dispute as it states in their letter will stop the collection until they send me such information. I have been trying to talk to them about it but only get referred to a manager who is not returning the voicemail and / or is never in the office. The non-manager representative admitted that there was no information sent and that the collection should have been stopped. But no one wants to deal with removing the credit collection remark from my credit agency statements. It really is frustrating and stressful that they are not following their own procedures and the regulation of the federal laws to provide me information and during a dispute stop collection efforts which I have the right to. I hope we can get that someone can take a look at that case and advise me what to do. I have also reached out to the credit score companies and made a dispute about that as well.
11/09/2018 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • GA
  • 30542
Web
On XX/XX/XXXX I pulled my credit report to discover that Rent Recovery Solutions located at XXXX XXXX XXXX XXXX XXXX, XXXX, GA XXXX, hereinafter Respondent was reporting information on my credit report which I have no personal knowledge of. I have had no prior dealings with the Respondent. On XX/XX/XXXX, I delivered a letter via USPS Certified Mail Number XXXX XXXX XXXX XXXX XXXX to the Respondent requesting, in purview of the 15 U.S.C. 1692g, for them to validate their claim of debt against me. As of the date of this complaint the Respondent has not presented any factual evidence of " Record '' ( as defined in 15 USC 78x ( a ) ), that would show that I am contractually obligated to pay, Rent Recovery Solutions, a collection agency, anything. However, the Respondent continues to report false information about me to the credit reporting agencies. I am with reasonable belief that the Respondent is in violation of the following : Using deceptive means to collect a debt ( 15 U.S.C. 1692e ( 10 ) ) Using unfair or unconscionable means to collect or attempt to collect the alleged debt ( 15 U.S.C. 1692f ) Failing to send a 30 day validation notice within five days of the initial communication ( 15 U.S.C. 1692g ) Attempting to collect after being notified to cease and desist ( 15 U.S.C. 1692c ) Failing to report my dispute to the credit bureaus ( 15 U.S.C. 1692e ) Failing to validate while continuing to pursue collection ( 15 U.S.C. 1692g ) Attempting to collect an amount not authorized by agreement of law ( 15 U.S.C. 1692f ( 3 ) ) Willful noncompliance ( 15 U.S.C. 1681n ) Negligent noncompliance ( 15 U.S.C. 1681o ) On XX/XX/XXXX, I delivered a " Notice and Demand '' via USPS Certified Mail Number XXXX XXXX XXXX XXXX XXXX giving the Respondent " Fair Notice '' and a chance to correct their error.
02/23/2016 Yes
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • Disclosure verification of debt
  • Not given enough info to verify debt
  • GA
  • 30047
Web
ON XX/XX/XXXX I DISPUTED AND ACCOUNT WITH XXXX AN ACCOUNT FROM RENT RECOVERY SOLUTIONS Account name RENT RECOVERY SOLUTIONS XXXX, GA XXXX XXXX Address identification number XXXX Account number XXXX Recent balance {$1300.00} as of XX/XX/XXXX Status Collection account. {$1300.00} past due as of XX/XX/XXXX. Date opened XX/XX/XXXX RENT RECOVERY SOLUTIONS WAS NOT ABLE TO VERIFY THIS ACCOUNT AND DELETED IT FROM XXXX AND LAST WEEK ON WEDNESDAY XX/XX/XXXX IT CAME TO MY ATTENTION THAT RENT RECOVERY SOLUTIONS ONLY DELTED THE ACCOUNT FROM XXXX BUT CONTINUED TO REPORT THIS ACCOUNT TO XXXX AND XXXX I CONTACTED RENT RECOVERY SOLUTIONS ON WEDNESDAY XX/XX/XXXX AND INQUIRED ABOUT ACCOUNT NUMBER XXXX THEY COULD NOT FIND SUCH ACCOUNT I SENT A REQUEST FOR DELETION TO XXXX ON THAT SAME DAY ( please attached document ) AND ON SUNDAY I WAS ABLE TO AXCESS THE DISPUTE PAGE FOR XXXX AND ALSO SENT A REQUEST FOR DELETION OF ACCOUNT XXXX XXXX RESPONDED IN LESS THAN 24 HOURS WITH A RESOLUTION AND DELETED THE ACCOUNT FROM MY CREDIT FILE THAT STILL LEAVES XXXX RENT RECOVERY SOLUTIONS IS NOT ONLY REPORTING AN UNVERIFIED ACCOUNT BUT ALSO AN ACCOUNT THAT IS WAY PAST THE STATUE OF LIMITAIONS ACCORDING TO THEIR OWN RECORDS RENT RECOVERY SOLUTIONS SHOULD BE REMINDED THAT REPORTING UNVERIFIED INFORMATION AND OR ACOUNTS PAST THE STATUE OF LIMITATIONS IS A CLEAR VIOLATION OF THE FCRA 15 USC 1681 et seq AND THAT SUCH VIOLATIONS MAY CARRY PENALTIES THIS UNVERIFIED AND PAST THE STATUE OF LIMITATIONS ACCOUNT IS NOT ONLY HURTIN MY CREDIT SCORE BUT IS ALSO DELAYING MY CLOSING ON A MORTGAGE LET BE KNOW THAT THE DAMAGES OF THEIR NEGLIGENCE BY CONTINUING TO REPORT THIS UNVERIFIED ACCOUNT COULD BE SUBSTANTIAL AND LEGAL ACTION MAY TAKE PLACE I AM INCLUDING DOCUMENTATION THAT SUPPORTS MY CLAIM THANK YOU FOR YOUR PROMPT ATTENTION TO THIS MATTER
02/18/2016 Yes
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • False statements or representation
  • Attempted to collect wrong amount
  • TN
  • 37215
Web
XX/XX/XXXX, I signed on to a year 's lease agreement with XXXX. XX/XX/XXXX, I gave notice of early vacation and moved out by XX/XX/XXXX, fully aware that I was liable for a re-letting fee of {$790.00}. XXXX did not formally bill me this value, nor did they ever contact me after my move. My first knowledge of any indebtedness was when, upon investigating my own credit report XX/XX/XXXX, I discovered Rent Recovery Solutions claiming my delinquency on an account totaling {$1300.00}. I investigated the nature behind the {$500.00} discrepancy and discovered that XXXX and their management company XXXX XXXX XXXX XXXX had added additional charges on to the original re-letting fee using fraudulent evidence to claim I was residing in my apartment past my move-out day. Only after I began investigating these additional charges was I first contacted by Rent Recovery Solutions with a demand for payment. I offered tender for {$790.00}, the only legitimate amount I may have owed, and their representative refused, citing the full amount. He additionally told me that if some of the charges were placed in error, I was welcome to send evidence to their auditors to review. I have sent numerous communications to Rent Recovery Solutions presenting evidence of the illegitimacy of the additional charges. I have filed complaints to the XXXX on the matter seeking resolution. I also contacted Rent Recovery Solutions through XXXX credit dispute system. Each time I have offered to pay the {$790.00}, and each time I have been refused, either through non-communication or a re-affirmation that they would only accept the full amount of {$1300.00}. It has now been over one year since the account was reported to the major credit bureaus, and it has been three months since I was first made aware of the alleged indebtedness.
08/25/2019 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • GA
  • 30349
Web
On Monday XX/XX/2019, I noticed that my wife had an alert on her credit file from a collection company. The Debt was in reference to a apartment contract that was not fulfilled " supposedly ''. I called Rent Recovery Solutions LLC in reference to this matter. I spoke with a lady and told her that my wife was not a lease holder on the lease that she was only a occupant per the lease. The lady reviewed the lease and confirmed that my wife was only listed as a occupant but then she stated that my wife was still responsible even though she was not a lease holder. I asked how is that possible when the contract was only between Me XXXX XXXX and the Landlord/ Property management company. She stated that the law says anyone listed as a occupant over the age of XXXX is contractually responsible for the lease. I told her that was false and that the contract was between me and the property. The lady became really rude and I then asked to speak to a supervisor. The supervisor basically echoed what the represenative said. She told me under Georgia law that anyone over the age of XXXX that is listed as a '' Occupant '' is contractually responsible for the lease. I know this statement to be false and she quickly rushed me off the phone and said they aren't going to do anything about the account being on my wife 's credit report even though my wife never signed anything pertaining to the apartment in question. Because of this my wife has been denied credit and her credit score has suffered. I also told the Supervisor that the amount was wrong and that I gave more than enough notice to the property pertaining to me not renewing my lease. I told the lady who I gave it to as well. I know that at that particular property they were having a lot of staff turnover and everything was lost in translation.
02/12/2022 Yes
  • Debt collection
  • Other debt
  • False statements or representation
  • Attempted to collect wrong amount
  • NC
  • 27407
Web
XX/XX/XXXX I received an invoice for payment for XXXX XXXX apartment for {$3000.00}. After receiving I contacted the collector and sent off form explaining im not responsible and that this is the first time i was hearing about the debt. She informed me it was marked the same day i moved out the apartment. The complex went straight to creditors. I also informed the young lady that i want an investigation in the matter and willing to go to court. I have text messages with the complex through moving process. Which i started being harassed because I asked to get out my lease due to a roach issue and mildew smell that I believed was making me sick. Also my property was being damaged and tampered with. Feeling of stress and overwhelmed living there. I had to get cameras. Also went 1.5 without consistent hot water and air conditioning. I had two follow up phone calls with a young lady from agency that called. Explaining i sent in letter and also asked process. I had until XXXX to send back response and i sent it to them. Also informed them I didnt receive any communication from the complex. Also i was asked to moved so i should not be charged any additional fees. Once again i reached out to rent recovery solutions in Georgia asking about status because i am now seeing this on my credit report. On XX/XX/XXXX I contacted the agency again bounced around and sent to an XXXX and a XXXX XXXX. As of today I have still not heard from them. I was told that I didnt send in the correspondence and until then then cant do anything. I asked how could I receive another one. I was told I couldnt because its past the date. I have been in communication with the agency since receiving the first and only attempt. It should be illegal for a complex to lie, harass and collect fees when being asked to move.
03/18/2022 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • WA
  • 98122
Web Servicemember
We lived at XXXX XXXX at XXXX XXXX. Our lease was up XX/XX/2021. We told the leasing agency that we were unsure if were going to resign our lease as we had orders to move to XXXX however, we weren't sure if the orders were going to come through. This was in XXXX, XXXX. The management office threatened us with increased rent and fees if we did not give them exactly sixty days to resign the lease for twelve more months even though we weren't sure if we were going to stay or go. We were bullied into signing the lease for another year. BEFORE our ORIGINAL lease was up we got orders to move to XXXX, Washington and we told the leasing agency that we were in fact going to move out and to please cancel the new lease before it took effect. The manager and the assistant manger said that it was not going to be a problem and that they would work with us. All keys were turned in on XX/XX/2021 and the apartment was cleaned and looked brand new. We have pictures. A month later the leasing agency sent us a letter stating that we owed for cleaning and for XXXXXXXX XXXX rent. I was perplexed because they had already rented out the new apartment. I spoke to the manager and she said that the management company required us to pay XXXX XXXX rent even though new tenants had already signed a new lease. The manger expressed that even though we didn't start the new lease, w e still owed for XXXX. This was news to me. I don't believe we should have to pay for XXXX 's rent and the cleaning fee. We vacated the apartment when our original lease was up. If the apartment had any regular wear and tear, the month of XXXX would have been the time for Maintenace to go in and fix it giving the new tenants a fresh new place to dwell. We do not owe for XXXXXXXX XXXX rent. Please help us with us.
03/19/2018 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Information belongs to someone else
  • TX
  • 752XX
Web Servicemember
I have an account on my credit report that caused me to be denied housing on XX/XX/XXXX. I contacted the agency who is listed : RENT RECOVERY SOLUTI Reported : XX/XX/XXXX {$1600.00} Needs Attention Overview You've paid off 0 % of your collection amount. Balance {$1600.00} Highest Balance {$1600.00} Opened XX/XX/XXXX( 7 mos ) Account status Open Type No Info Responsibility Individual Account. Original Creditor Name THIRD PARTY XXXX Creditor Information RENT RECOVERY SOLUTI XXXX XXXX XXXX XXXX XXXX XXXX, GA XXXX ( XXXX ) XXXX XX/XX/XXXXI disputed the information. Then in XX/XX/XXXX I called again to Rent Recovery and they told me to call another company, XXXX XXXX XXXX. But they're the company on my credit report and this other company has never heard of me. I have a recording of the call. I have disputed this with XXXX twice and they have " confirmed '' it twice. But XXXX says they are confirming my name and not social security number. So they asked them to verify mu social security number the the second time. They " confirmed '' but it's IMPOSSIBLE because I've never leased with them. Nor are they supplying the social security number they have. I have owned my house since XX/XX/XXXXthat I'm now trying to sell. Also there isn't an inquiry for when this " account '' was opened in my credit file to have alerted me to something even going on in my name, which I don't think is the case, as when I call Rent Recovery, giving them my social and other information they don't have account and refuse to speak to me. But I can't get them off my credit report either. I would really like to be able to stop sleeping on the floor of a friend 's place and get my own. But this is preventing me from having a place to live.
04/12/2021 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Problem with a credit reporting company's investigation into an existing problem
  • Their investigation did not fix an error on your report
  • FL
  • 33020
Web
I lost my job due to COVID and was no longer able to afford my rent for a few months. I applied and applied to multiple rent assistance programs and they were all filled up right away and had to close early because they ran out of funds. Fortunately I was accepted by the CARES ACT who were going to cover my missed rent for the 3 months I couldn't pay due to COVID. I talked to my complex about the aid so they were up to date and understood the situation, even after them knowing about it they continued to harass me about the rent due and I kept receiving eviction notices on my door throughout the eviction ban even thought I gave them all the documents necessary showing I was getting rent assistance, proof of loss of income due to COVID etc.. This made the situation even more stressful. Before this situation I had never been late on a single rent payment and had always been a reliable, trustworthy tenant. I got an email from the XXXX CARES ACT saying that I had been approved for rental assistance! BUT my complex decided to deny the aid. After that, there was no way to have this decision changed. I would have to reapply when the next aid became available, which at that time there was none. Because of all this unnecessary stress I decided to move out to somewhere cheaper instead of renewing my lease in XXXX. They even kept my {$500.00} security deposit that I should of received back as well for maintaining the property in good condition. I again tried applying for multiple rental assistance aids to help cover what was due, but got denied multiple times due to no longer living at the address I was trying to get aid for. If the apartment complex didn't deny the payments this situation would of never occurred.
03/08/2018 Yes
  • Debt collection
  • Other debt
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • NC
  • 272XX
Web
On XX/XX/XXXX, I started receiving calls at work from rent recovery solution about a debt from XXXX XXXX XXXX managed by XXXX XXXX. I finally spoke to them and ask them not to call me at work and gave them my phone number, they called me after that and I ask them to send me proof in the mail abouit the debt and they claimed they emailed it to XXXX but my email is XXXX. I made it very clear to them that if i dont receive detailed proof of the charges i will not discuss any payment arrangement. On XX/XX/XXXX, i receive a letter ( see attachement ) fom them finaly thinking it was the detailed list of the charges but no it was just a copy of my lease from the XXXX. The lease only proved i lived there but it does not prove i owe the debt i am being contacted about, i called them again today XX/XX/XXXX and spoke to XXXX XXXX and told her what i received in the mail only for her to tell me they sent correspondence to the above wrong email which i never got of course and said she will send me one via the post office then told me she was hanging uop on me so i called back and I asked to speak to a supervisor and one XXXX came on the phone and was very rude and told me they are not sending anything else and that she will mark my account as disputed. She also kept on insisting that i just confirmed i received the proof from them and i was very clear that i only received a copy of my mail and a cover letter stating the amount of the debt but nothing that actually tells me what iam being charged for. I am attaching the only mail i received from this compay. All i am asking is that they follow fair debt collection practices. They have already placed this debt on my credit while they have not verified it.
12/09/2022 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • GA
  • 30014
Web
Rent Recovery Solutions is a debt collection Agency who came up on my credit report as of XX/XX/22. I spoke to a rep Name XXXX I was transfer over to her who advised she is my case manager and I told XXXX that this is fraud and I didn't owe and Debt for any rental as I have never directly rented in the state of XXXX. I also told her that I was on XXXX XXXX was transfer from XXXX XXXX to XXXX and XXXX XXXX XXXX assist me with all housing needs, So it was no way it could be me I never was with any rental company. I advise XXXX I became a Home owner and never rented ever. I asked who gave them my information in attempt to collect a fake debt I also advised the rep I made a complaint with XXXX. I also asked XXXX the original company who she advised who she said gave them my information which I found out was XXXX XXXX and XXXX XXXX is a fake company I know nothing about because I investigated base off my credit report and the company doesn't come up in any search at all no contact information and I feel Rent recovery Solutions is part of a scam trying to collect a fake debt off my old address and and information since it said XXXX XXXX XXXX XXXX XXXX XXXX. I asked to please remove that off my credit since its fraud and I have a fraud alert on my account I have NEVER RENTED FROM The original company THEY don't exists XXXX from Rent Recovery Solutions advised when I dispute It I maybe able to bet the dispute Since they don't exist. I said so how come my information is in yall system this is fraud and I'm reporting this. I sold my house and I can't become a renter for the first time in XXXX because Rent Recovery is attempting to collect a fake fraud debt and its wrong and she hung up.
02/11/2020 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt was paid
  • TX
  • 77082
Web
I received a letter in the mail dated XX/XX/XXXX from Rent Recovery Solutions Llc stating I owed a debt to an apartment complex XXXX XXXX where I previously lived XX/XX/XXXX. This was the second company contacting me about this debt. The first company sent a letter on XX/XX/XXXX. My attorney called Rent Recovery Solutions to verify what was being collected. The operations manager forwarded a few documents which show to be doctored or fraudulently produced due to my attorney and myself already having the original documents that were sent to us by the original collection company. Also, we verified that Rent Recovery Solutions llc was hired by XXXX XXXX. We explained to them that the debt they were trying to collect on was paid to XXXX XXXX XX/XX/XXXX by XXXX ( XXXX XXXX ) the insurance company and this account has to be recalled ( cancelled ) and further collection is considered fraud. We have made several attempts to reach the operations manager to verify collection on this paid debt has ceased but she has not returned any calls nor has she stopped collection activity. Also, XXXX XXXX did not notify me about anything owed. The first notice I received was from the first collection company XX/XX/XXXX. According to the property code of Tx an itemized notice of debt owed should be sent within 30 days. No such notice was received. A walkthrough was done with the office manager and she declared everything was fine. The Apartment complex submitted a fraudelent claim to the insurance company XXXX and was paid. Moved out : XX/XX/XXXX Claim submitted : XX/XX/XXXX Claim Paid : XX/XX/XXXX Insurance Collection : XX/XX/XXXX XXXX XXXX fraudelent debt to RRS llc : XX/XX/XXXX Notice sent XX/XX/XXXX.
01/10/2021 Yes
  • Debt collection
  • Other debt
  • False statements or representation
  • Attempted to collect wrong amount
  • CA
  • 95757
Web Servicemember
I have a report on my credit regarding a debt in the amount of {$4300.00} from XXXX at XXXX, address XXXX XXXX XXXX, XXXX, TX XXXX. The debt is now with rent recovery solutions, address XXXX XXXX XXXX XXXX XXXX XXXX XXXX. XXXX, GA XXXX. Phone number XXXX. I have attempted to reach out to the original creditor asking for detail statement of charges which they refuse to send. They are collecting on a debt that is invalid due to the balance. They can not prove the validity of the balance. I spoke with rent recovery solutions and my collector handling my file admitted herself that the balance was wrong and the apartments refuse to send an item my statement to them as well. The collector handling my file also claimed the property was trying to charge for not providing a notice to vacate the property, I, in fact, did submit an email stating my intent to vacate the property per management at XXXX XXXX 's request. I have the original email which I sent to the property on XX/XX/XXXX at XXXX. I sent a copy of the email via usps mail to the collection agency as proof of submittal. I attempted to reach out to both the collections agency and creditor as far as correcting the balance. The property has never responded acknowledging any email sent. The balance the complex is trying to collect on is entirely invalid. The first balance the apartment complex claims was in the amount of {$900.00}. The next amount that the complex try to collect on was {$1000.00}, I have attached a copy of the letter sent. The next balance the apartment complex try to collect on is now the {$4300.00}. The amounts are continually changing which makes it difficult to find out what the true balance is, if any.
08/23/2022 Yes
  • Debt collection
  • Other debt
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • TX
  • 78634
Web
My lease was over and I had a move out date of XX/XX/XXXX. I was given 2 months notice so I had plenty of time to pack and clean the apartment. I moved all of my items and cleaned the apartment before turning in the keys. I received the Final Account Statement on XX/XX/XXXX. It stated that the total I owed was {$1900.00}. The amount was broken down in the following manner : {$5.00} - Water and sewer {$500.00} - Items left behind {$1200.00} - Drywall repairs and paint treatment {$270.00} - Carpet replacement As soon as I got the statement I called the office to discuss these charges as they were not valid. I tried contacting them via phone multiple times, left multiple voicemails, and did not get a response. I continued to call them from XX/XX/XXXX - XX/XX/XXXX with no response in the matter. I emailed them XX/XX/XXXX stating that I had yet to talk to someone regarding these charges. I was told by XXXX XXXX, the assistant manager, that I could not see the pictures as they were for in-office use only. I did not leave any items and there was no damage to the wall. The apartment just needed touch up paint as we were there for years and there was minimal scuffs on the wall. The carpet had the normal wear out as well. Since they were not responsive in this matter I did send a letter disputing these claims. I was never notified, never received any information from the apartment complex. This was placed in collections back in XX/XX/XXXX. I was well in the time frame to discuss these charges and this company did not provide me with any information or evidence of the charges. I have looked at their XXXX page and this is an ongoing issue with other tenants.
01/04/2023 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • TX
  • 76123
Web
I am receiving letters from Rent Recovery Solutions on a debt I do not believe I owe. XXXX of XXXX, I moved into an apartment located at XXXX XXXX XXXX XXXX, XXXX XXXXXXXX XXXX XXXXXXXX, XXXX XXXX Apartments. Before singing the lease to the apartment, I was unable to view the apartment due to the apartment not being ready to see until my move in date. Upon moving into the apartment, the first night I noticed there was a pest infestation. Roaches to be exact. The apartment was completely unlivable. The apartment complex was aware of the infestation of roaches and did not disclose that to me before singing the lease, nor did they allow me to walk the apartment before the signing the lease. I was told that in order to move my things in I needed to sign the lease. As stated above, the apartment was not ready to be viewed until the day I moved in. Once I noticed that there was a pest problem, I notified the apartment complex in which they told me that they sprayed the apartment the night before I moved in and it was normal for pests to come after a spray. However, this was not a roach hear and there, it was a infestation. Roaches were pouring from ceilings and coming out from the bottom of the cabinets and light fixtures. During this time, I notified the apartment complex again and also called the health department. I moved out the apartment XXXX days after moving in due to unlivable conditions. I am not being charged for this apartment and I do not believe this is a debt that I owe. Upon request correspondents with the apartment complex and videos and pictures can be supplied along with the report to the XXXX XXXX XXXX department.
03/14/2023 Yes
  • Debt collection
  • Other debt
  • Took or threatened to take negative or legal action
  • Sued you in a state where you do not live or did not sign for the debt
  • CA
  • 93063
Web
Dear cfpb, I am writing to inform you that the debt collection practices in which rent recovery solutions has practiced are in violation of several laws, including the Fair Debt Collection Practices Act ( FDCPA ) and California state laws. Firstly, this agency has engaged in false representation by misrepresenting the amount of debt I owe, threatening to take legal action that you can not legally take, and using deceptive tactics to intimidate and coerce me into paying. This is a clear violation of the FDCPA, which prohibits debt collectors from making false or misleading statements in an attempt to collect a debt. Secondly, this agency has threatened to sue me in a non-home state, which is also a violation of the FDCPA. The law prohibits debt collectors from threatening legal action that they can not legally take, and from initiating legal proceedings in a jurisdiction that is inconvenient for the consumer. Finally, this agency has violated California state law restrictions on debt buying and selling. The law requires debt buyers to be licensed by the state and places restrictions on the types of debts that can be bought and sold. It appears that your agency has purchased my debt in violation of these regulations. I demand that you immediately cease all collection efforts and remove any negative information from my credit report. Failure to comply with these demands will result in legal action being taken against your agency. Please be advised that I am aware of my rights under the FDCPA and California state law, and I will not hesitate to take legal action if necessary to protect those rights. Sincerely, XXXX XXXX
09/21/2023 Yes
  • Debt collection
  • Rental debt
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • TX
  • 787XX
Web
I moved out of XXXX XXXX XXXX XXXX in XXXX Texas over 3 years ago. When I vacated the apartment I had documentation that I had paid the apartment complex the full and complete amount that was owed. I was never contacted by the apartment complex after I moved out. However almost 3 years after I moved out I got a notification that there was a collection placed on my account. I spoke with the debt collection company who refused to furnish proof that the debt existed, all they would do is tell me that the delinquent amount was from an unpaid utility bill. They directed me to speak with the apartment complex. I spoke to the apartment complex who was unable to locate any records that this debt existed or was owed by me. I have disputed this inaccurate and false collection with all three credit bureaus and it was successfully removed from both XXXX and XXXX. The debt collector refuses to remove this same collection from my XXXX report even though they did remove it from the other XXXX. I have also filed a complaint with the XXXX in an attempt to get this collection removed from my XXXX report. I have provided written documentation from the original creditor, XXXX XXXX XXXX XXXX XXXX, which clearly states that they have no record of this debt. I have requested numerous times that the debt collector furnish the documents they possess that substantiate this debt. They are legally required to provide these documents upon request and they have failed to do so.. Rent recovery solutions is in violation of the Fair Credit Reporting Act. That action might constitute fraud and disparagement of credit under both Federal and State Laws.
11/16/2020 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • TX
  • 75068
Web
The original creditor have made unwarranted claims, especially when most of the maintenance and walk throughs were not allowed anymore, due to COVID-19. Only emergency maintenance calls. The debt balance includes mostly maintenance charges that we had to call in and report. They turned the maintenance reporting off via their online portal. There were no ways to report maintenance except for calling in. and replacement of carpet. However, when it comes to the maintenance, we were informed that our maintenance calls were not emergencies and they were left unattended, again due to COVID-19. The Apartment complex were not doing walk throughs anymore at the time to hand in the keys and vacate the unit, due to their new policies, again to due COVID-19. The breakdown of the additional charges includes all of the maintenance issues we had informed them about. The fact that they are now charging us for it, is stealing and against their own changed policies, due to COVID-19. The creditor claims that the charge for carpet replacement should be ours. However, the carpet was left in good condition, we did not destroy anything that it needed to be replaced or fixed. There is no proof of that and we did not sign off on something like that. Again, there was no walk through, because per the creditors new policies, due to COVID-19. I am willing to pay what is warranted, which only includes the following : water reimbursement, trash out, garage cleanout, dry wall repair from tv mount. I have included the copy of the additional charges so you may cross reference with the list above to the charges. My portion comes to a total of {$280.00}.
10/12/2021 Yes
  • Debt collection
  • Other debt
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • MN
  • 558XX
Web Servicemember
The following is a description of the communication between myself and XXXX at Rent Recovery Solutions. Address : XXXX XXXX XXXX XXXX, XXXX, GA XXXX I found out about this debt while attempting to acquire mortgage loan. >First call XX/XX/XXXX- I told XXXX ( agent I have had contact with ) that how I had found out about this debt. I explained my situations and gave them all of the appropriate contact information ( phone #, address, email and an alternate email ). I requested that they send me a later stating what I owe and for what reason ( as they are required by law ). XXXX said that he would send the letter out to both my physical address and email. >2nd/3rd call XX/XX/XXXX - Called because I still haven't received the letter via email or snail mail. No answer. Left voicemail. >3rd call XX/XX/XXXX - Called and got through to XXXX again. I told him that I still have not received any documentation via snail mail or email pertaining to this debt. XXXX claimed that he had sent out XXXX letters to both my physical address and email ( I have never received any ). I tried explaining to him that I am not trying to get out of paying the debt, but that I need to have documentation. XXXX proceeded to talk over me the entire call and tell me that the problem must be on my end and that I have an issue with my email AND my standard mailing service. He also, told me that since they had my info and he told me what I owe that I should just pay it. At this point I got frustrated and told him that I did not appreciate being interrupted and I tried to explain my situation again. XXXX then hung up on me. Which leads us to now.
05/16/2022 Yes
  • Debt collection
  • Credit card debt
  • Took or threatened to take negative or legal action
  • Threatened or suggested your credit would be damaged
  • MO
  • 64134
Web
I have a charge off account with this company that is reporting on my credit file there company is in clear violation of the law. Under 15 USC 1681b - permissible purpose of consumer reports, THE LAW CLEARLY STATES : ( b ) IN GENERAL Subject to subsection ( c ) any consumer reporting agency may furnish a consumer report under the following circumstances and no other : ( 2 ) In accordance with the written instructions of the consumer to whom it relates. Did I give you written instructions to furnish this on my credit report? Furthermore, the FAIR CREDIT REPORTING ACT 15 USC 1681 ( 2 ) ( a ) ( i ) Exclusions from a consumer credit report clearly states : ( 2 ) EXCLUSIONS.Except as provided in paragraph ( 3 ), the term consumer report does not include ( A ) Subject to section 1681s-3 of this title, any ( i ) report containing information solely as to transactions or experiences between the consumer and the person making the report ; Delete the above late payments from my consumer report, this agency is in violation of 15 USC 1681. Page 36 | 43 Failure to respond satisfactorily with deletion of the above referenced account, and send out a free copy of my report after the changes have been made will result in legal actions being taken against your company, for which I will also be seeking {$1000.00} per violation for : 5. Defamation of Character ( per se ) 6. Negligent Enablement of Identity Fraud 7. Fair Debt Collections Practices Act 15 USC 1692g violations 8. Fair Credit Reporting Act 15USC 1681 violations for willful noncompliance - 616. Civil liability for willful noncompliance [ 15 U.S.C. 1681n ]
03/29/2022 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt was result of identity theft
  • TX
  • 77040
Web
I informed the company by written notice and verbally that I am a victim of identity theft and as a result this account was fraudulently opened to obtain a apartment. I have made countless attempts to reach out to them however, they have failed to respond to my verbal and written notices, instead they sent my account to collection without giving me the opportunity to dispute the debt. The amount of debt Rent Recovery Solutions, LLC claim I owe is {$3200.00}. The account number is XXXX. No one answers the phone, after I am prompted to click option 2, the phone hang up. I have sent letters such as Identity Theft Affidavit, FTC Identity Theft report because the information they are reporting is the result of identity theft, and inaccurate. I have requested that they stop reporting this information to the CRSs as directed by section 623 ( a ) ( 1 ) ( B ) of the Fair Credit Reporting Act, and to take them as soon as possible. also enclosed a copy of the FTC 's Notice to Furnishers of Information which explains their responsibilities when reporting information to CRAs. PLEASE stop reporting this fraudulent information, investigate this matter, and delete any disputed items as quickly as possible. I also request for a letter explaining their findings and actions. I am a victim of identity theft, and I wrote the original creditor and collection agency to dispute the following charges on my account. I requested to close the unauthorized account, remove charges on the unauthorized account, and take steps to remove information about this account from my credit file. I also ask for written documentation.
09/13/2020 Yes
  • Debt collection
  • I do not know
  • Took or threatened to take negative or legal action
  • Threatened to sue you for very old debt
  • SC
  • 29710
Web
" Rent Recovery Solutions '' and " XXXX XXXX XXXX '' are extorting multiple people for old debt not owed. I am a former tenant of XXXX XXXX XXXX owned by XXXX XXXX XXXX. I followed current Lease termination agreement at the time to a tee. Giving them a 30 day written notice, as well as communicating with the local property management. I left my apartment under good standing. As a matter a fact I over Paid by {$500.00} to cover any residual or pending fees - such as a {$35.00} a day rent ( as property manager stated ) till unit was rented and occupied. That happened less than 24 hours after I left. Tenant was occupied XX/XX/XXXX - confirmed by property management. Also confirmed by myself as I had to retrieve mail from the new tenant. ( He had my bank statement and opened it ). I had reached out a many times in XXXX, and XXXX trying to collect my security deposit and refund over payment. They seem to roll over Property Management a lot. Never got anywhere - fast forward almost 6 years later - I get a ding on my credit report. I reported to XXXX and NC Govt consumer site. They are trying to collect debt not owed - and using my former residency as a SCAM. I fulfilled my requirements at the time and OVER PAID. I want my credit report fixed, and return {$650.00} owed back to me for over payment & security deposit. I have reached out to corporate and got a VM of XXXX in Legal for XXXX XXXX - never heard back. I am also seeing a trend of this behavior on the XXXX site. I am not the only victim of extortion. 5-6 years later. ( After the fact ) Why Now? Using tenants as a way to boost profit?
09/13/2020 Yes
  • Debt collection
  • I do not know
  • Took or threatened to take negative or legal action
  • Threatened to sue you for very old debt
  • SC
  • 29710
Web
" Rent Recovery Solutions '' and " XXXX XXXX XXXX '' are extorting multiple people for old debt not owed. I am a former tenant of XXXX XXXX XXXX owned by XXXX XXXX XXXX. I followed current Lease termination agreement at the time to a tee. Giving them a 30 day written notice, as well as communicating with the local property management. I left my apartment under good standing. As a matter a fact I over Paid by {$500.00} to cover any residual or pending fees - such as a {$35.00} a day rent ( as property managXXXX stated ) till unit was rented and occupied. That happened less than 24 hours after I left. Tenant was occupied XX/XX/XXXX - confirmed by property management. Also confirmed by myself as I had to retrieve mail from the new tenant. ( He had my bank statement and opened it ). I had reached out a many times in XXXX, and XXXX trying to collect my security deposit and refund over payment. They seem to roll over XXXX XXXX a lot. Never got anywhere - fast forward almost 6 years later - I get a ding on my credit report. I reported to XXXX, and NC Govt consumer site. They are trying to collect debt not owed - and using my former residency as a SCAM. I fulfilled my requirements at the time and OVER PAID. I want my credit report fixed, and return {$650.00} owed back to me for over payment & security deposit. I have reached out to corporate and got a VM of XXXX in Legal for XXXX XXXX - never heard back. I am also seeing a trend of this behavior on the XXXX site. I am not the only victim of extortion. 5-6 years later. ( After the fact ) Why Now? Using tenants as a way to boost profit?
11/19/2015 Yes
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • False statements or representation
  • Attempted to collect wrong amount
  • FL
  • 33130
Web
I rented a home, and subsequent to my move out inspection, which was signed and dated by me, I was sent a different fabricated move out inspection form which was inaccurate and had on it whatever the company decided to add. I then was sent a deposit reconciliation form with inaccurate and inflated charges. To which, I repeatedly wrote to them, sending them pictures of the preexisting condition of the home. They have since responded by not reading the documentation I submit and reassigning me to a new property manager after the end of my lease. Asking or requiring me to resubmit all the documentation I had already submitted to the property manager who was in charge at the termination of my lease and who did the final inspection with me. They have ignored my emails and unilaterally sent my file to debt collection. Who in turn calls me and states to me that they will be sending me written correspondence to my office in Florida, however the documentation never arrived and there was a collection added to my credit account shortly thereafter. In addition to the pictures and email of the pre existing conditions of the home. I also have multiple witnesses who assisted me during my move out to clean and replace items that needed the same. Its quite clear that some of the things they are trying to collect from me for are fraudulent and or exorbitant and I have proof in pictures, witnesses, along with discrepancies in where the property management contradicts it 's self in its own documentation. They have kept my deposit and have fabricated damage that doesnt exist and or was preexisting.
05/19/2016 Yes
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • Communication tactics
  • Used obscene/profane/abusive language
  • NC
  • 286XX
Web
I am trying to have a dispute I placed removed because I no longer dispute the debt after receiving information they provided. They refuse to do so and it is affecting my credit. The communication I have with the individual handling the case is is rude and she intentionally tries to provoke me and informs that I do n't have the right to have it removed and they will report it now as part of my permanent record. lI have set up a payment plan and still she will not remove the dispute comment on my credit report. I have called and sent written notice. I asked to speak with her supervisor and was told there is no one higher. when I explained I was trying to get a loan as well she said awww. She attempts to provoke me to anger and tells me that they have to report things as they occur. I said that it follows then that they have to report that I am no longer disputing it. She said no they do n't. I am fed up and frustrated. They are holding back my credit by doing this and from her comments they do it on purpose. And seem to enjoy it. The worst part is that it is a debt my son incurred but I signed as a guarentor of payment. He never moved into the apartment because he was pulled away by the XXXX XXXX XXXX for training. He paid some rent and could n't pay the rest so it has gone to these people for collection. He never lived in these apartments. I understand I still have to pay the debt and am attempting to do so but for this woman to be unwilling to remove the dispute comments from my credit and to antagonize me over the phone like this is just wrong.
07/12/2021 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Information belongs to someone else
  • GA
  • 30019
Web
Rent Recovery Solutions is reporting and account on my consumer report in error and they are trying to collect a debt that I do not owe. Rent Recovery Solutions have not provided me the original contract that bears my signature nor have they provided me any contract between them and I that states I owe them a debt. Rent Recovery Solutions have violated multiple sections the FDCPA. They have violated section 805 15 U.S.C. 1692c- Communication in Connection with a debt collection. Rent Recovery Solutions continues to call my phone before XXXX XXXX. which is a violation. I have sent them a cease and desist letter stating that I refuse to pay the debt. They have yet to cease all collection activities. They are still reporting this account to my consumer report, which per court case TWYLA BOATLEY, Plaintiff, vs. DIEM CORPORATION, No. XXXX XXXX UNITED STATES DISTRICT COURT FOR THE DISTRICT OF ARIZONA, 2004, the courts ruled that reporting a collection account on a credit report indeed is considered collection activity. They have violated section 806 15 U.S.C. 1692d - Harassment or Abuse. Rent Recovery Solutions has threatened me over the phone and have used profane language towards me which is a violation. They have violated section 807 15 U.S.C. 1962e- False or Misleading representations. Rent Recovery Solutions have gave false representation or implication that they operate or is employed by a consumer reporting agency as defined by section 603 ( f ). I will seek damages under section 813 15 U.S.C. 1692k- Civil Liability for each violation.
03/20/2021 Yes
  • Debt collection
  • Other debt
  • Written notification about debt
  • Didn't receive notice of right to dispute
  • TX
  • 76028
Web
When I lived at XXXX XXXX ( rent recovery 4K+ ) I was going thru a bad case involving XXXX XXXX. This- because my XXXX was released from jail and soon found me and made his way in ti my apt . It wasnt long before the abuse began and police as well as the office management were involved. I was defeated until I was opted the choice to live with my brother and move out. I had to break my lease to do so but XXXX, the assistant leasing agent, was very understanding and I was able to work out with her and XXXX the manager a deal where I could leave and make my payment for breaking the lease in small monthly payments and AVOID CREDIT REPORTING. After I moved I called several times and was told XXXX was no longer there but to bare with them- as soon as a new manager was placed I could work out the same agreement. I spent weeks calling until I finally drove back to that office to speak to them in person. This is when I met the new manager, who said sorry, its too late- its been sent go collections. Youll have to take it up with them. First- i was never given a fair chance to live up to my word and make small payments to pay off the debt. Second- why is everyone ignoring the fact that I had no choice but to break my lease to survive. Isnt a victim of XXXX protected by VAWA? Which i mentioned to both XXXX and XXXX. I would think even in an income restricted apartment complex they would do more to help me but instead I cant lease anywhere or even think to buy a home now that Im on my feet again. This debt is haunting me and they wont remove it!
03/07/2019 Yes
  • Debt collection
  • I do not know
  • Written notification about debt
  • Notification didn't disclose it was an attempt to collect a debt
  • TX
  • 75238
Web Older American
I lived in apartments for 3yrs. Always paid rent on time and kept apartment clean. Every 4 to 6 months we had a new manager. I am XXXX yrs old an a good tennant. I could pay my rent on the XXXX with my XXXX XXXX XXXX pension check. They raised rent and the manager let me pay in 2 payments when I got social security check. He didn't charge me late fees. Very kind of him. They new mgr came. She was mean an vicious. She started charging me those late charges. My lease was coming up and iI wasn't renewing. They knew i was moving. I paid everything I owed and ask them to show somewhere that I owed nothing. The apartments I was moving to needed to know that. This was XXXX XXXX. My lease was actually up. So I have copy of ledger page an it says I have XXXX balance. They in XX/XX/XXXX I get letter from rent recovery saying I owe XXXX. No reason or what it was for. So I called an they sent charges to my email. I can't believe this. I did not do any of this. I'm not taking this. I can see clean up. I didn't clean oven or mop floors. I did have a deposit when I moved in XX/XX/XXXX. They no right tovdo this to people. If this doesn't come off my credit I can't get approved for a 1 bedroom apt . my lease is up here XX/XX/XXXX. My son an I share 2 bedroom. I got ta go. But if I don't get this off my credit I won't have anywhere to live. My credit is hurting enough. I use to have XXXX credit score. Bad husband. Please believe in me. People are so bad. How do I send these documents to you. Thank you so much for helping me. XXXX XXXX XXXX XXXX XXXX
09/18/2023 Yes
  • Debt collection
  • Rental debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • PA
  • 15236
Web
Blacklick, Ohio Apartment : The Bend at Broad by XXXX XXXX XXXX : RENT RECOVERY SOLUTIONS My wife got the apartment and everything she was being the man of the house when we moved to Ohio from New York. I didn't want to make the move because I knew she was working her way up to a divorce. all her family are in Ohio. we made the move eventually. she did all the apartment paperwork. I just only follow her instruction. I come from XXXX and we didn't have access to the best education. even with this my son is writing and I'm speaking. I don't know any computer skill. my son is helping me. I have asked so many time if they have asked my ex wife or contact her to recover the money. I even told them I will pay half and remove it. for the past XXXX year this make my life very difficult. I have lost out on money and other opportunities. can they give me money or those opportunities back? I don't wan na sound like smart donkey but this has make my life very difficult. My XXXX XXXX name : XXXX XXXX. prune XXXX XXXX. now her name is XXXX XXXX according to XXXX. ( http : XXXX ) she is a very unlawful person and she doesn't mind doing criminal activities with XXXX of her brother. dev ghimire and narayan ( https : XXXX ) ghimire. those two have changed name also. dev to XXXX XXXX. why am I getting all the trouble and stress. please help me. these people have similar name ghimire and ghimirey. They think they can get away with anything by changing name. I believe social security number doesn't change. I don't fully know. please help me.
11/18/2023 Yes
  • Debt collection
  • I do not know
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • TX
  • 76137
Web
Dear CFPB, I am writing to provide additional details regarding my complaint filed against Rent Recovery Solutions LLC regarding the collection account associated with Account # : [ XXXX ]. Description of Events : Debt Validation Request : On [ XX/XX/XXXX ], I sent a debt validation letter to Rent Recovery Solutions LLC to seek clarification and validation of the debt. Despite the legally mandated 30-day response period, I have not received any communication from the company. Inaccuracies in Reporting : Discrepancies exist in the reported dates by the three major credit bureaus ( XXXX, XXXX, and XXXX ). Specifically : " Date Opened '' varies between XXXX ( XXXX ) and XXXX XXXX XX/XX/XXXX ). " Last Reported '' dates differ among the bureaus ( XXXX : XX/XX/XXXX, XXXX : XX/XX/XXXX, XXXX : XX/XX/XXXX ). " Date Last Active '' shows inconsistencies ( XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX ). Actions Taken : I diligently sent a debt validation letter to Rent Recovery Solutions LLC on [ Date of Debt Validation Letter ], seeking clarity on the debt in question. Despite this, there has been no response from the company within the legally required timeframe. Resolution Requested : I kindly request that the CFPB investigates this matter to ensure compliance with debt validation requirements and to address the inaccuracies in the reporting by Rent Recovery Solutions LLC. Please feel free to contact me if additional information is required to proceed with the investigation. Thank you for your attention to this matter.
03/26/2015 Yes
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • Cont'd attempts collect debt not owed
  • Debt is not mine
  • TX
  • 78023
Web Servicemember
Rent Recovery Solutions, LLC ( File No : XXXX ) is trying to collect a dept on behalf of XXXX XXXX, TX. My daughter was going to share an apartment with a friend several years ago and listed me as a co-signer. I received XXXX prior to her moving in, and she chose to move with me. She talked to the manager at the time and gave them a copy of my orders and also found another person to replace her as a leasee. The manager appreciated us doing that and told us that it was taken care of and there were no issues - issue closed. Several years later, they are saying that we owe them money for rent. We never heard from them in the interim years, and have moved a few times since then. When I asked them how they could even consider charging us for rent when we found another person to live in the apartment, they said they just decided to charge us for a different room without telling us. The new manager from the XXXX emailed me when I called her to complain and said she would look to find the lease and related paperwork and keep me in the loop on the status, but that was several months ago and I have no indication that they ever found any paperwork. They have now reported this to the credit companies and this has negatively impacted my credit right before I 'm closing on a mortgage - and could cost me thousands of dollars. Still, I 'm not going to pay something that I do n't owe. It does n't seem legal to try and collect on something that was never owed, especially after waiting several years to say that we owe money.
05/31/2022 Yes
  • Debt collection
  • Other debt
  • False statements or representation
  • Attempted to collect wrong amount
  • AZ
  • 852XX
Web
My wife and I were living in the XXXX apartments in XXXX Arizona. We had a neighbor try and break in, and when we caught them and of course confronted them, they threatened us and made livelong there miserable. We spoke with the office ( XXXX and XXXX from the company XXXX XXXX ) and they got us in touch with their manager XXXX. He agreed to allow us to break our lease free of charge for everything we had been through as the office staff did nothing but tell the neighbors that we were reporting them this making everything worse. As of XX/XX/2021 a charge hits my credit in the amount of {$1200.00} .... Seriously {$1200.00}... We were told that there would be no charges, and upon confronting XXXX about this he immediately changed his story. I even sent him emails showing him where he stated this ( sadly they are too old and I would have to do some serious digging to find those again ) I tried disputing this with XXXX XXXX only to find out they no longer even own XXXX. This is a fraudulent charge, we have reported the living conditions to the XXXX and to the city of XXXX ( which to be honest I do believe played a part in XXXX losing XXXX ) however this fraudulent charge is making it very hard to get to live anywhere because of this fraud. Also I don't know if this is relevant, however the man XXXX in the front office if XXXX XXXX harassed my wife, we reported it and nothing got done. We have explored all options, even tried contacting them and that's a dead end street, please help!
02/13/2022 Yes
  • Debt collection
  • Other debt
  • Written notification about debt
  • Didn't receive notice of right to dispute
  • SC
  • 29016
Web
I moved out of an apartment complex because O was almost attacked by 2 pitbulls, there were a lot of shootings and always someone sitting on my car. I didnt feel safe there, I sent the office an email stating I was moving and why. At first I was ignored so I sent another one again and she said I didnt give proper notice and I will be charged a move out fee if she decides. At the time they had people that were supposed to be remolding the apartment but actually tore it up. I sent them an email of all the damages and told them not to charge me because I didnt damage anything. Fast forward they deleted me off the residence portal and sent me to collections in which they called me. I asked the lady for a breakdown of charges and she said she will have to contact them to send it to me. I told her not to call me again but instead they started sending me emails. I got the breakdown for what I was being billed for and they did charge me for the damage they did while trying to remodel it, I ask them to remove the charges I went ignored again. Another collection agency got the debt and just put it on me and my daughters credit report with no letter or explanation. I just got an alert from the credit bureau one morning stating that my credit dropped. Me and my daughter take our credit serious and will be taking legal action against the collection agency for violating our consumer rights. The amount they are reporting is also not correct so we want it deleted for that and damages they have caused us.
01/18/2022 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt was paid
  • TX
  • 76021
Web
My complaint is against Rent Recovery Solutions ( file # XXXX. We lived at The XXXX XXXX in XXXX, TX. We moved out of the apartment in XX/XX/XXXX. Our last bill/rent for the apartment was paid on XX/XX/XXXX in the amount of {$310.00}, which was paid directly to the apartment complex, and it was cashed XX/XX/XXXX. In XXXX in XXXX, we started receiving phone calls from Rent Recovery Solutions stating that we owed a balance {$930.00} from the XXXX. We communicated multiple times to get this matter resolved. We submitted proof of the last payment made via check and chased to the apartment complex, letter of satisfaction from the apartments on company letter head and a billing statement showing a XXXX balance. All this information was sent to Rent Recovery Solutions via XXXX ( Tracking XXXX ), it was delivered and signed by XXXX XXXX. After all this, it was considered satisfied. XX/XX/XXXX, we started getting more phone calls from Rent Recovery Solutions that we still owed them {$930.00}. We have spoken with The XXXX office managerXXXX XXXX XXXX who had confirmed that the debt was satisfied and has sent communication to Rent Recovery Solution to close the account. Rent Recovery Solutions has been giving us the run around and blaming the apartment complex for not cooperating. They have confirmed that they received our correspondence from XXXX but is not sufficient. I want this matter resolved via written form and I am seeking {$1000.00} in compensation for time loss and emotional distress.
12/26/2017 Yes
  • Debt collection
  • Other debt
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • CT
  • 068XX
Web
We moved from an apartment ( XXXX XXXX, XXXX, CT ) XXXX 2017 and were told we 'd receive a statement that identified what had to be repaired prior to leasing the apartment again. ( We had the walls painted while living there and were told we have to pay to have them repainted white. ) That was fine - the office at XXXX XXXX said we received an statement that included the itemized cost. Then we were told the carpet would have to be replaced as well. ( I thought this basic maintenance but okay ). We kept the apartment in excellent shape and were told by the XXXX XXXX Office Manager, XXXX, that cost would properly not exceed {XXXX}. Plus we had our security deposit to apply. After we moved I called the office at XXXX XXXX ( XXXX - Lease Manager ) told me I 'd received an itemized bill with the breakout of cost and that my security deposit would be applied. The office had my new address along with my email address so I figured I 'd received something soon. I never received anything and had called the office in XXXX or XXXX to let them know nothing had been received. I confirmed again my address and assumed I 'd receive a bill with the security deposit applied to the total cost. I never received anything. In XXXX I received a notice from Rent Recovery Solutions that I owed {$XXXX}. I am still waiting to receive the itemized breakdown from XXXX XXXX as to exactly what is owed and where my security deposit was applied. XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX, GA XXXX ( XXXX ) XXXX
02/02/2016 Yes
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • Disclosure verification of debt
  • Right to dispute notice not received
  • NY
  • 10541
Web
I was contacted via telephone for an invalid debt on XXXX XXXX, 2015. I spoke to XXXX I provided my new mailing address and requested a letter. I knew the debt she was speaking of was invalid and told her this. I also provided my email. I knew I needed their information in order to dispute the debt. I never got any letter and they called me again. I explained I need to see a letter. I will dispute this debt I can prove it is invalid. Now suddenly on XXXX XXXX, 2015 I see it was reported to credit reporting agencies. I contacted them to remove this since it is not accurate and I never received a letter and in NY it is my right to get a letter to dispute. She said it is too late and they can not remove it. I said that is illegal I do n't even know who you are. She transferred me to a supervisor who also said too bad they will not remove it. She wanted me to make arrangements to pay. I said no this debt is invalid and I can prove it. I explained I have been working on my credit and on time payments and this collection will destroy what I built. Again she did n't care. I said I am going to file a complaint. They are illegally reporting false information about me and did not give me the opportunity to dispute this. I know it is my legal right and I need to complain so they ca n't do this to others. This is unfair and it cost me over {$1500.00} more in interest for a new loan I was waiting to receive. This is not fair and I needed to report this unfair activity. Please help me resolve this.
10/10/2023 Yes
  • Debt collection
  • Rental debt
  • Attempts to collect debt not owed
  • Debt was result of identity theft
  • GA
  • 30058
Web
XXXX XXXXXXXX XXXX attempted to collect a debt for rent on behalf of XXXX XXXX XXXX beginning in XXXX XXXX. My auntie, who is now deceased, was a resident until the day she passed but I wasnt on the lease nor did I reside in the unit. After I noticed this I did a dispute on XXXX XXXX but was unsuccessful after XXXX investigated so I decided to reach out to Rent Recovery to see what documentation they had. My client representative ( XXXX ) explained all they had was a move out request and she was sending it to the investigation department. I asked to see the documentation but she told me she had to put in a request to email me. I called back to check the status of my request and she told me she couldnt send me anything. I hung up and called back and spoke with a different representative that hung up in my face after I gave her my last four of my social. I also requested to speak with a supervisor. I called back and asked another representative and she sent me to a managers voicemail. I then decided to email both rent recovery and XXXX XXXX requesting to see the documents. I was never sent any letters about this collection nor did I receive calls prior to me calling. They closed the case yesterday however the negligence has caused me to miss out on a home I really needed for my XXXX XXXX daughter. I have to be out of my place by the XXXX XXXX XXXX but rent recovery says it can take XXXX days for something to be removed. I will be homeless if I cant apply for a place in my own name.
10/06/2018 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • FL
  • 32792
Web
I've been monitoring my credit for several months and noticed a Rent Recovery Solutions, LLC just popped up and says its been in my credit reports since XX/XX/2018, but I've been monitoring my credit since XX/XX/2018 and never saw this until recently. They claim I owe {$5300.00} that I do not. Based on the extremely poor reviews online, I have opted to file this complaint here to ensure that I get a response, period, let alone a timely one. I've even seen someone online say that they were hung up on, so it is not the best company to be dealing with. I am, however, also disputing this false account via the credit bureaus. I am outraged that this has appeared on my credit reports. I demand that original documentation in its original form, bearing my actual, wet signature is provided to me. This is what is required under the FCRA, section 609. The law states under FCRA Section 609 ( a ) ( 1 ) ( A ) & Section 611 ( a ) ( 1 ) ( A ) that original consumer documentation is required to consumers, particularly upon their request. Furthermore, you must also provide the method of verification as required under Section 611 ( a ) ( 7 ). Moreover, under Section 611 ( 5 ) ( A ) of the FCRA you are required to promptly DELETE all information which can not be verified. Therefore, if original documentation bearing my actual signature is given to me ( and I know for a FACT that I never signed a consumer agreement with Rent Recovery Solutions, LLC, then this false account MUST BE DELETED IMMEDIATELY.
09/03/2020 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • FL
  • 33060
Web
I am submitting a complaint regarding a collection account appearing on my credit report from Rent Recovery Solutions, LLC with original creditor XXXX XXXX in the amount of {$9200.00} that does not belong to me. I have reached out to the collection agency that is reporting the account to the credit bureau requesting that they validate the debt. I have also disputed this directly through XXXX credit bureau with no results. After requesting validation of the debt Rent Recovery Solutions, LLC sent out a copy of a rental lease on XX/XX/XXXX. However, the documentations do not include my full name, it has an unknown address and a ( non-wet ) electronic signature. I explained to the collector that they have the wrong person because I did not rent a property in XXXX, I have been a homeowner since XXXX. I also stated that I am not familiar with the property address that they provided. I requested for Rent Recovery Solutions, LLC compare my social security number with the social security number they have on file for the debt and they refused. I offered to send a copy of my social security card to validate my identity. I was told the only way to dispute the account is by filing a police report claiming identity theft. I believe by reporting this to the police as identity theft I would be committing perjury. I have no reason to believe that my identity was stolen. Rent Recovery Solutions, LLC failed to validate that this debt in fact belongs to me.
05/09/2020 Yes
  • Debt collection
  • Medical debt
  • Took or threatened to take negative or legal action
  • Threatened or suggested your credit would be damaged
  • TX
  • 75069
Web
My private information was sold to Rent Recovery Solutions acting as collector for XXXX XXXX XXXX XXXX XXXX for an alleged debt ... Opened XX/XX/XXXX according to XXXX XXXX.. Same with the following.. XXXX XXXX XXXX acting as collector for XXXX XXXX XXXX XXXX XXXX Opened on XX/XX/XXXX according to XXXX XXXX XXXX XXXX XXXX acting as collector for alleged creditor XXXX XXXX XXXX Opened on XX/XX/XXXX according to XXXX XXXX XXXX XXXX XXXX acting as collector for alleged creditor : XXXX XXXX XXXX XXXX Opened on XX/XX/XXXX according to XXXX XXXX And XXXX XXXX XXXX acting as collector for alleged creditor : XXXX XXXX XXXX XXXX Opened on XX/XX/XXXX All of these liens and accounts shown on my credit are Fraudulent and inaccurate. My private information has been given out to Third party contractors to secure and alleged debt that none of these " creditors '' can prove with a ORIGINAL wet ink Signature of mine proofing a debt and that I owe with ANY of said Creditors! According to the secretary of state in North Dakota ( my born state ) there is no proof I owe any debt to any alleged creditor and I did a UCC-11 to prove that.. I'm asking that you guys make these " creditors '' prove I have a debt with a original wet ink Signature with my name ... As well as a way to settle my debt LAWFULLY as according to the Constitution. Rather accept for value, discharge, set off. Or gold or silver. As per House joint Resolution 192
03/16/2021 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt was result of identity theft
  • TX
  • 77055
Web
Around XXXX of XXXX I noticed fraud on my credit report. There were multiple credit inquires to rent apartments in Georgia. I called these apartments and companies who did the credit inquiry and provided my drivers license and statement that someone stole my identity. I also filed a police report with the XXXX Police Department. I put together a report and filed it with the credit bureaus. I also locked my credit file. Most companies cleared the false reporting on my credit report. Rent Recovery Solutions LLC showed up on my credit report in XXXX of XXXX after I cleared up most of the fraud reporting on my credit report. I immediately called the apartment XXXX XXXX who was the client of Rent Recovery Solutions and responsible for fraudulently renting an apartment under my social. The manager stated my apartment was rented under the old owners and since he was part of a new management company he couldn't help me. I then called Rent Recovery Solutions LLC and attempted to explain to them what happened. They were unhelpful and rude. They would not help me or take my report. They are making it difficult to dispute and requiring unnecessary steps to dispute. I had to call over 3 times and asked for a manager. They state there is no manager and the owner is the only manager. They also state the owner is unavailable to talk to me. It seems they are making it difficult to help their numbers and chances or recovering fraudulent debt.
05/04/2020 Yes
  • Debt collection
  • Other debt
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • PA
  • 19406
Web
Hello - After living approx. for 3 years in an apartment community ( XXXX XXXX ) in XXXX XXXX, Texas, me and my family had to move out in XX/XX/XXXX due to a change in work location by Employer. And then after 4 years, around XX/XX/XXXX, i came to know through an automated alert from XXXX XXXX that a new account for {$170.00} has been reported to my XXXX Credit Report by Debt Collection Agency ( Rent Recovery Solutions ). I was never made aware of this balance. I paid all my dues while i was leaving the community and also told them to let me know in case there are any. I also put my forwarding address and called community office couple of times in XXXX to check if there are any dues but they said there is nothing. And then suddenly out of the blue in XXXX ( after 4 years ), i see this alert in XXXX XXXX which is affecting my credit history and mentally disturbing for me and my family and is adversely affecting my personal and family health. I called Rent Recovery Solutions and XXXX XXXX couple of times few weeks back to check what is this balance about and why i was not made aware of it in XXXX but i have not yet received any details. I dont have any email ID for Rent Recovery Solutions but i do have for XXXX XXXX so i also documented my concerns in an email to them which i will attach to this complaint as well. Request CFPB to help me out to resolve this and get this removed from my Credit History.
08/09/2023 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt was result of identity theft
  • TX
  • 755XX
Web
This is a formal complaint that you are reporting inaccurate and incomplete credit information. I am distressed that you have included the information below in my credit profile and that you have failed to maintain reasonable procedures in your operations to assure maximum possible accuracy in the credit reports your publish. Credit reporting laws ensure that bureaus report only 100 % accurate credit information. Every step must be taken to assure the information reported is completely accurate and correct. The following information therefore needs to be re-investigated. I respectfully request to be provided proof of this alleged item, specifically the contract, note or other instrument bearing my signature. Failing that, the item must be deleted from the report as soon possible. If the debt is based on an alleged agreement or contract, please provide me with a copy of the original signed agreement or contract bearing my signature. Please provide me with a detailed account history, including all records of payments, charges, and any communication related to the account. It appears that there is a lack of privity between myself and the alleged parties involved in the reported incidents. I have never had any contractual or financial relationship with the entities mentioned in my report. Therefore, I request clarification and verification of the privity requirement, as it seems to be lacking in these cases.
05/10/2023 Yes
  • Debt collection
  • Mortgage debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • CA
  • 95134
Web
On XX/XX/2023 a collection account not belonging to me and that I'm not responsible for was reported to my XXXX credit report by " Rent Recovery Solutions LLC ''. Upon calling them, they couldn't find my information and told me if they reported it to the credit agency was because that's the information they received from the original creditor, then I asked them, how come you report someone information that you can't even verify and find the information in your system, then told me to call the original creditor ; upon calling the original creditor, they told me that they don't have no one and never had no one in with my information living there ( SSN.DOB.NAME ) or in their system. I called back the collection company again and told them that I called the original creditor and that they told me, that no one with my information ever lived there. after doing my own investigation, the account reported to my credit report belongs to my brother, we share similar names and our SSN differ by 1 number. after contacting my brother, he said that the same collection account is showing on his credit report and that he is aware of the debt and he never used my information. in the attached documents you can see that the information is not mine and that's the information that Rent Recovery Solutions has in their files. My SSN doesn't end on XXXX, my name is not XXXX and I do not live in XXXX, MA. I live in California.
05/03/2023 Yes
  • Debt collection
  • Other debt
  • False statements or representation
  • Attempted to collect wrong amount
  • CO
  • 801XX
Web Servicemember
Was in a dispute with apartment about move out amount, then they moved it to collections during dispute and they said they couldnt do anything and to talk to collections. Then I disputed with collection agency within 1 month and mailed letter with all the backup of pictures and emails from apartment I had on XX/XX/XXXX express 1 day with requested signature. They kept saying they didnt have it and I showed with USPS was delivered but decline to sign. I sent another package with backup in the mail on XX/XX/XXXX since she kept saying she never received. We have called twice in XXXX with voicemails to call back with no luck. I then called in XXXX to try to get ahold of someone other than who has our account to get this resolved and no one was helpful and it was getting frustrating that they weren't helping. They called us XX/XX/XXXX now saying they received our dispute letter but declined it and never notified and were finding out 5 months later. They said decline cause they reached out to Apt and they said the pictures they sent me of the move out backup and why we are getting charged is of another unit even though it includes out door with our apt number on it. We requested to talk to a supervisor multiple times and she said call back when we are willing to work out the debt. She also lied and said she called us twice in XXXX but she used the dates that we called and said she called which was a lie.
01/11/2018 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt was paid
  • TX
  • 76017
Web
This debt is in the amount of {$150.00} and the original creditor name is " Rent Recovery Solutions ''. The date assigned is XX/XX/XXXX. This alleged debt is in regards to the apartment complex " XXXX XXXX '' located in XXXX, TX. They have since changed their name to " XXXX XXXX XXXX XXXX '', no doubt due to several complaints about this facility and the incompetent way they handle their business. I had rented an apartment from this complex in the fall of XX/XX/XXXX. This complex boasts that they include pre-furnished rooms in all their apartments, which includes a desk, dresser, and bed. Within one week of moving into my room, my whole body was infested with bed bug bites as the bed was infested with bed bugs that were never fumigated. Needless to say, I moved out of there as soon as possible, and the apartment head manager XXXX had agreed to refund all of my deposits and my first month of paid rent. Not only did I never receive my refund, I received a call a few years later claiming that I had an unsettled " moving out cost '' with them. I had explained my situation to the representative and thought the situation would be taken care of. Fast forward to now in XX/XX/XXXX as I 'm checking my credit report, and the dispute is still on my report. I would like this erroneous charge to be removed from my credit report as it is not only grossly incorrect, but it is negatively impacting my credit score.
05/02/2023 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt was result of identity theft
  • IN
  • 46322
Web
RENT RECOVERY SOLUTIONS is attempting to collect an alleged obligation on behalf of AT XXXX XXXX. RENT RECOVERY SOLUTIONS on the consumer credit report ( this is the 3rd time ive gotten XXXX removed and it keep reappearing ) per my knowledge there is no legal binding contract bearing my signature to contract with RENT RECOVERY SOLUTIONS. the original creditor XXXX XXXX XXXX XXXX as inaccurately reported an alleged delinquent account bearing my personal information. per the law XXXX was paid in full via the negotiable instrument provided to XXXX XXXX XXXX XXXX during the signing of MY LEASE. per the bankruptcy act of 1933 congress gave the American people the right to pay for all debts by providing an negotiable instrument as I did when at the signing of said negotiable instrument on between the creditor and debtor in the year of XXXX. Per the debt collection laws RENT RECOVERY SOLUTIONS is in violation of the FDCPA, XXXX as the alleged debt as been satisfied. RENT RECOVERY SOLUTIONS and XXXX XXXX XXXX XXXXXXXX is in violation of 16 CFR 433.2 along with Title 15 USC 1692 debt collection practices per the FDCPA. RENT RECOVERY SOLUTIONS has committed identity theft as no permission was granted to house my personal information within their database. ALSO XXXX XXXX XXXX IS TRADEMARKED ON USPTO AND HOLD A COPYRIGHT and never gave RENT RECOVERY SOLUTIONS a license to use the mark. A invoice is attached
05/21/2020 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Account information incorrect
  • TX
  • 75069
Web
09 XXXX XXXX XXXX XXXX has hired a Third party company " Rent Recovery Solutions ''. To collect a debt they say I owe to XXXX XXXX XXXX XXXX. I have NEVER had a contract with " RENT RECOVERY SOLUTIONS '' NOR did I give them my expressed written consent to contact me by phone.. I'm asking that " RENT RECOVERY SOLUTIONS '' proves any alleged debt that I have with " RENT RECOVERY SOLUTIONS '' pursuant to 15 U.S.C. 1692g, for them to validate their claim of debt against me. I am asking that " RENT RECOVERY SOLUTIONS '' proves that I have a lawful contract showing I owe them a debt.. I am with reasonable belief that the Respondent is in violation of the following : Using deceptive means to collect a debt ( 15 U.S.C. 1692e ( 10 ) ) Using unfair or unconscionable means to collect or attempt to collect the alleged debt ( 15 U.S.C. 1692f ). I am asking that proof of debt with " RENT RECOVERY SOLUTIONS '' be established for the record.. since it can not be produced I ask that such FRAUDULENT report be removed at once.. Also have a UCC-11 from the Secretary of State filed that proves I have NO DEBTS. All liens and dents are recorded and kept with the Secretary of State he has no proof of this alleged debt so how can it exist if not by claim? Please remove erroneous statements off my credit. As public servants. Please provide proof of debt with signature from Me " RENT RECOVERY SOLUTIONS ''
03/27/2017 Yes
  • Credit reporting
  • Incorrect information on credit report
  • Account terms
  • NY
  • 10541
Web
I moved out of an apartment in XXXX. I paid for rents due after going to court with the landlords. I have money orders to prove I paid them in full. A couple months after I left they sent me to a rent collection agency. I was n't aware of this debt being active and saw this reported on my credit report before they even wrote to me to inform me or give me the chance to dispute this. I was furious and contacted the company right away. I told Rent Recovery Solutions I paid in full and can prove it. Rent Recovery Solutions did not care or listen. They were so rude to me. I told them they should not report false information and did n't warn me. They said they did n't care what I am saying and denied me my rights. After disputing with them without response, I tried to dispute this with the XXXX credit reporting agencies. All three credit reporting agencies claim the debt was verified. I wrote to the credit reporting agencies and send my proof of payments. Still they credit reporting agencies and Rent Recovery Solutions are not acknowledging my payments. I need this to be corrected and removed. I should not be forced to pay this debt again because of their gross non compliance with credit collection activity. I need to take care of this since it is preventing me from obtaining a loan for my business. This is unfair and it has been months since I have been trying to fix this. Please help me.
10/13/2023 Yes
  • Debt collection
  • Rental debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • TX
  • 78665
Web Servicemember
Rent Recovery ( M at Lakeline ) This company has purchased or created some fraudulent debt and is targeting me for extortion by attacking my credit file 4 years after the so called first reported delinquency. I purchased a house at the time that they are claiming I was in an apartment. I never lived in that apartment and have no business with them. 4 years after they say it would have been due. This is clearly not valid debt. My name is XXXX XXXX XXXX XXXX. The company M and Lakeline has no record of me when I called them about this false claim. Rent Recovery has a bad record for falsifying debt and attacking peoples credit profiles to force payment. This illegal activity is severely damaging my family, my health, and financial life. I am going to go public with this soon in a Lawsuit if they do not delete this from the credit files and their own records. I refuse to pay debts that are NOT mine! Rent Recovery Solutions, You are ordered to cease and desist from reporting this fraudulent information to credit reproting companies and you are required to delete this record immediately in accordance with FDCPA Laws! If this is not deleted from any credit reporting company that you sent this to within the next 5 days as required by Federal Law, I will be filing a lawsuit to seek damages of loss of wages, unrealized gains, emotional anguish, damage to my health, and defamation of character.
12/15/2023 Yes
  • Credit reporting or other personal consumer reports
  • Credit reporting
  • Credit monitoring or identity theft protection services
  • Billing dispute for services
  • TX
  • 77081
Web
A debt collector ( Rent recovery solution ) posted a debt on my credit history 2 years ( in XXXX ) ago. I called them to inquire about the debt and I was told that It was for a rent that I didn't pay at my former apartment- XXXX XXXX at XXXX XXXX XXXX XXXX ( previously known as XXXX XXXX ). They requested for evidence and I sent them all my monthly rent payments till the month that I vacated. Also, I forwarded the my 60 days notice that i sent to the apartment in addition to the uhaul receipt for the XXXX i used in moving my belongings out of the apartment. Upon investigation, they removed the debt from my credit history since the property couldn't tell them the exact month i was owing. Last month, I noticed that a report was made on my credit. When I checked, I noticed that same debt collecting agency has reposted same debt from 2 years ago. I called them to understand why it was posted and they couldn't provided any cogent reason. I was told that the apartment management said the debt was valid. I asked them to tell me the specific month that I was owing but they couldn't. I had to inform them that I supplied them with the evidences showing that I was not owing 2 years ago and they removed the debt. Since then, the debt agency hasn't been able to tell the specific month this debt was for so i can provided my receipt. The debt is still on my credit history.
11/22/2021 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • AZ
  • 85259
Web
I was a tenant of XXXX XXXX XXXX ( landlord ) at their apartment complex, XXXX, in XXXX, Arizona from XX/XX/XXXX to XX/XX/XXXX. After I moved out, XXXX XXXX sent me a damages sheet and damages charges in the amount of {$1500.00}. They also deducted my {$300.00} security deposit. I called XXXX XXXX to discuss the charges as are they were not in accordance with lease agreement and not reasonable. I even emailed XXXX, the property manager with the dispute. XXXX or any one from wealth management never responded to my emails. My account was sent to collections. Rent Recovery solutions called me to collect the debt. I explained it to them twice that I do not have a debt. There is a dispute on damages and security deposit. Rent Recovery ( debt collector ) called me several times and threatened me to report me to credit bureaus. I insisted that I have emailed/called XXXX XXXX and they never responded to my dispute and that I do not have any debt. Without my knowledge, Rent Recovery reported to credit bureaus with a derogatory charge. My credit dropped XXXX points from XXXX to XXXX. Due to the low credit, my lender rejected a loan that I had applied recently. Due to XXXX XXXX and Rent Recoveries wrong tactics and fraudulent charges, I have suffered XXXX XXXX and harassment. And my loan was denied due to low credit score when I have always maintained great credit.
11/17/2019 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt was paid
  • MO
  • 63640
Web Servicemember
I was living in XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX TX XXXX. I moved out of XXXX XXXX XXXX on XX/XX/2019. I received a letter that was mailed on XX/XX/2019 stating I owe money for last month utilities, cleaning, and damages with the total being XXXX. With XXXX being from water for the partial month I have never had a full month over XXXX. The letter stated I had 30 days to pay before it was sent to a collection agency. The letter did not give a way to pay and had xxx-xxx-xxxx for a number to call instead of an actual number. I tried calling the number listed on XXXX multiple times and was told I had to talk to XXXX but every time I called XXXX was not there and she would not return my calls. On XX/XX/XXXX I was told to send a money order for amount owed I sent money order certified mail that day. On XX/XX/2019 I was contacted by a collection agency saying I owed over 1000.00 from the same apartment. The collection agency name is Rent Recovery Solutions with their office in XXXX, Goergia. It has been less than 30 days, I have tried contacting them, the letter gave me no way to pay. I sent a money order on XX/XX/XXXX using certified mail. But the collection agency is saying I still owe money. I paid in full the bill I was sent within the 30 day time frame. I do not want this to effect my credit score since I paid off the debt in the allotted time.
05/04/2017 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt was paid
  • GA
  • 30092
Web
I signed a 1 year lease in XXXX with XXXX XXXX XXXX , shortly after the apartment were purchased by XXXX XXXX XXXX in Georgia. I remained until XXXX XXXX when my lease expired and I submitted paperwork that I would not be renewing the lease. I moved and had no issues until a few months after I received a call stating that I had been sent to collections ( I received no communication from the apartment complex itself ) for the carpet being destroyed, oven not being cleaned and trash left in the apartment, with none of this being accurate. I recently checked my credit report and noticed that this had been posted, I contacted the agency, Rent Recovery Services and asked them to send me proof of debt which I received via email. A few things jumped out at me right away, especially since I knew their claims were false. The move in move out inspection agreement though signed off on the move in portion dated XX/XX/XXXX , theres no sign off or documentation of the state of the apartment for the move out, which I did in XXXX . Also, theres no stipulations about being required to purchase replacement carpets especially after residing there for 3 years. There is absolutely no proof of their claims either by the move out agreement or pictures taken and would like all collections attempts to be stopped and removed from my credit report.
06/14/2023 Yes
  • Debt collection
  • I do not know
  • Attempts to collect debt not owed
  • Debt is not yours
  • TX
  • 76135
Web
I am in receipt of Rent Recovery Solutions letter informing me that they are handling the collection of the account # XXXX for {$1300.00}. However, after reviewing my records, I am unable to find any documentation of any contractual relationship between Rent Recovery & myself, legally listing you/your company as a person/company entitled to enforce a commercial claim against me. I mailed a letter demanding verification and validation. This was a demand for proof of contract to substantiate Rent Recovery Solutions claim. I legally demanded you/your company to provide me with a certified copy of an original contract, BEARING MY WET SIGNATURE, specifically naming the above company as a person entitled to enforce a commercial claim against me. My legally demanded requested information was ignored and Rent Recovery Solutions continues to report this fraudulent and unverifiable item on my XXXX, XXXX and XXXX reports. Rent Recovery Solutions has NOT provided a underlying credit agreement, no proof of ownership and provided no legal basis to report " late payments '' or any information to consumer reporting agencies. As a ramification due to this fraudulent account, I was discriminated against & denied my right to be extended credit. Nevertheless, I have suffered emotional and mental stress because of this false and negative credit bureau reporting.
12/02/2022 Yes
  • Debt collection
  • Other debt
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • TX
  • 78233
Web
RENT RECOVERY SOLUTIONS LLC CONTINUES TO VIOLATE MY CONSUMER RIGHTS PURSUANT TO 15 USC 1692G!! I have sent Rent Recovery Solutions LLC information directly through Certified Mail which will be my ONLY form of communication. I have asked this company DIRECTLY through certified mail to respond via mail pursuant to 15 USC 1692G, where it clearly states a consumer must notify that a debt is being disputed IN WRITING placing the debt collector on notice that an alleged debt is being disputed. It has been OVER 30days ( which is over the time allotted for a companies response according to federal law ) since I sent this request DIRECTLY to the company following FEDERAL GUIDELINES. Rent Recovery Solutions has NOT responded to my DIRECT form of written contact in abidance and accordance to what Congress has stated the PROPER way to dispute a debt. I have sent certified mail with a signature requirement ( that WAS signed by this company ) and they continue to violate my right to dispute by not abiding by federal laws in my formal written request, and Rent Recovery Solutions is now trying to tell me how I need to communicate with them via phone, when I am choosing to communicate ONLY by mail. Rent Recovery Solutions LLC is also continuing to furnish this information to the credit reporting agencies which is also a violation of 15 USC 1692g.
08/06/2015 Yes
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • Disclosure verification of debt
  • Not given enough info to verify debt
  • GA
  • 30606
Web
In the summer of 2012, the company I worked for was shut down. Without work, I was forced to part ways with my apartment complex, XXXX d.b.a. XXXX. XXXX XXXX XXXX hired a CONTINGENCY based collection agency in XXXX, called Rent Recovery Solutions. I attempted multiple times to settle the debt with Rent Recovery Solutions, but they refused. I have not received any contact from this agency in over two years. I decided to call and offer to settle again, which they also refused. They informed me they did not purchase the debt, and therefore, do not own it. So I decided to call the original debtor directly to negotiate a settlement. As I found out, the original debtor, XXXX XXXX XXXX, filed for bankruptcy and dissolved in 2012. I spoke with the new property management, and they have no records dating that far back. There is not enough information to verify this debt exists any longer if the original debtor is completely dissolved and did not sell the delinquent account to Rent Recovery Solutions to collect. I contacted the collection agency again to discuss the matter, but they will not return my calls. Rent Recovery Solutions is falsely representing themselves as a 3rd party representative of XXXX XXXX XXXX, a company no longer in business. Without the collection agency purchasing the delinquent account, they have no right to collect.
04/06/2017 Yes
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • Cont'd attempts collect debt not owed
  • Debt is not mine
  • TX
  • 75134
Web
In XX/XX/2013 I was enrolled at the XXXX and inquired about a few apartment complexes. " XXXX '' happened to be one of the many apartments that I viewed as an option, I did provide them information to see if I met their qualifications as an applicant but I never signed a leasing agreement. On XX/XX/2013 I received an email from the property manager XXXX stating that I did not come to pick up my keys, I immediately contacted her for clarity because I only inquired about the apartment but never signed a lease. On XXXX/XXXX/2013 I received another email advising me that my account had become delinquent which I was flabbergasted by being that I contacted her after the first email to advise her that I was not a tenant at this apartment complex and never signed any documents. Again on XX/XX/2013 I received another email stating that my account was again past due, I called again down to the office and spoke with the property manager XXXX and she at this point offered me a settlement for 3 months of rent stating that she had sub-leased the apartment in XX/XX/XXXX. I of course declined her offer being that there was never a leasing agreement signed. I never heard anything back from her after asking for her to fax me a copy of said lease that I signed. This account has been added to my credit report and this is not a debt that I owe.
01/16/2017 Yes
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • Disclosure verification of debt
  • Not disclosed as an attempt to collect
  • SC
  • 29730
Web
I just pulled my XXXX report and seen that I had an collection account from this company Rent Recovery Solutions and I was aware of this debt, so I called and spoke with a representative by the name of " XXXX XXXX '' she stated that she had to call me back because she was on another call, so I had given her my information and she called me back from XXXX she went on to tell me that I had an unpaid account with a community property by the name of XXXX and I informed her that I was n't aware of this debt and that it was n't mine, I asked her to tell me the spelling of the name on the account as that I 've had some issues in the past that 's been placed on my credit report which was n't mine, she did n't give me that information only went on to say that she would email me all of this information, still refusing my request to give me the spelling of the name on the account, she then proceeded to say that if you want to settle or make payment arrangements you can and again I told her that I was n't aware of this account and I 'm not paying. Not once did she state the mini Miranda and still asked me about money. I know my rights as a consumer and I know that this was one of my rights that 's been violated. I will be seeking law actions against this company and I want this debt removed from my credit that I know anything of.
03/09/2021 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • FL
  • 32309
Web
On XX/XX/XXXX I sent a debt verification letter for an account they put on my credit report. This letter was received by XXXX XXXX from Rent Recovery Solutions on XX/XX/XXXX. on XX/XX/XXXX, I received a response from Rent Recovery Solutions, with a falsified document. This document was an invoice that bore NO valid or substantiated information about me. In fact, most of the personal information listed on this document has NEVER been associated with me or my name. This was clearly never thoroughly investigated to ensure that they are reporting accurate information. On XX/XX/XXXX, I sent another letter requesting verifiable proof that I owe the debt, including an original contract and proof they are licensed to collect in Florida. This letter was receive by XXXX XXXX on XX/XX/XXXX. As of XX/XX/XXXX, Rent Recovery Solutions has failed to respond with accurate documentation, yet they continue to report information on me that they know to be inaccurate, which is in direct violation of FCRA. They have not investigated this matter thoroughly and fairly or attempted to produce valid or substantiated documentation to show that they have verified this debt belongs to me, nor have they responded to my letters nor did they remove the account from my credit report whilst investigating per FCRA requirements.
03/08/2017 Yes
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • Cont'd attempts collect debt not owed
  • Debt is not mine
  • WA
  • 98444
Web
I moved out of the XXXX XXXX XXXX ( XXXX, WA ) on XX/XX/2015 and the move out statement that the apartment complex sent me ( after receiving multiple dispute letters ) even confirmed that my lease expired on XX/XX/2015. Yet for some reason the XXXX XXXX XXXX are trying to make me pay for imaginary charges from XX/XX/2015, more than a month after I had already moved out. I 've already submitted multiple dispute letters to the Apartment Complex and to the Debt Collection agency, yet they still continue to harass me with imaginary charges. I literally did n't have any association with the XXXX XXXX XXXX in XX/XX/2015 ( neither a lease or living there ) and they are still trying to make me pay for made up charges multiple years later. I 've sent at least half a dozen dispute letters, and for some reason, to the XXXX that just means that they should harass me some more with imaginary charges. The most recent debt collection agency ( Rent Recovery Solutions ) has offered me a 20 % discount if I pay these imaginary charges, even after I sent them a dispute letter as well! I have XXXX and am out of work right now, preparing for a XXXX. This is the last thing I need in my life right now, any help would be greatly appreciated. What they are doing has to be illegal, they know I do n't owe them anything.
02/03/2023 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Problem with a credit reporting company's investigation into an existing problem
  • Was not notified of investigation status or results
  • GA
  • 30058
Web
On or between XX/XX/XXXX and XX/XX/XXXX the account ( Rent Recovery Solutions was deleted from my XXXX credit profile because it had inaccuracies and could not be verified. I recently revied my XXXX credit profile and notice that on XX/XX/XXXX { Rent Recoveries Solutions } has reported this account without a 5 day notice. { Rent Recoveries Solutions and XXXX } both have violated my consumer rights once again according to 15 U.S. Code 1681i - Procedure in case of disputed accuracy witch states below that they are in violation. ( B ) Requirements relating to reinsertion of previously deleted material ( i ) Certification of accuracy of information If any information is deleted from a consumers file pursuant to subparagraph ( A ), the information may not be reinserted in the file by the consumer reporting agency unless the person who furnishes the information certifies that the information is complete and accurate. ( ii ) Notice to consumer If any information that has been deleted from a consumers file pursuant to subparagraph ( A ) is reinserted in the file, the consumer reporting agency shall notify the consumer of the reinsertion in writing not later than 5 business days after the reinsertion or, if authorized by the consumer for that purpose, by any other means available to the agency.
07/01/2021 Yes
  • Debt collection
  • Other debt
  • Took or threatened to take negative or legal action
  • Threatened or suggested your credit would be damaged
  • GA
  • 30062
Web
In XX/XX/2017, we moved into XXXX XXXX XXXX, soon after we moved in we had AC leak that left our hallway and rooms saturated with water. We notified the apartment complex several times in writing letting them know that we needed someone to come out and fix this problem. We let them know several times that no one came out to fix this problem and that we started to notice a smell. The complex sent out a maintenance man to PAINT over the growing mold in the walls and floorboards and placed a blower in our hallway. XXXXXXXX XXXX failed to properly remediate black mold in our carpets and walls, causing our family to get sick. One of our children got so sick the XXXX XXXX XXXX had to put him to sleep and perform a XXXXXXXX XXXX on him at XXXX years old. We had to move due to unlivable living conditions. We had to hire an attorney to help us through this horrible time. Now 3 years later XXXXXXXX XXXX placed a collection for {$1800.00} towards the last month 's rent for a place that was deemed unsafe to live in. This collection should not be on our credit and now in turn is negatively impacting our credit and preventing us from being able to find a place to live. I have called and left messages to this company on 3 separate occasions in the past 2 weeks and have had no return call.
04/13/2023 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • TN
  • 371XX
Web
On XX/XX/2022 XXXXXXXX XXXX filed a civil case against me at the XXXX XXXX XXXX house for false damages and false back rent owed to them. We went to court, and it was reset for XX/XX/2022. Prior to going to court the plaintiffs lawyer, XXXX XXXX of XXXX TN contacted me via email stating they wanted to dismiss all money owed and dismiss the court case. I agreed and he went to the court house and the documents were signed. I have proof of the documents that they chose to cancel the court proceedings. In the court documents it states releasing the defendants from any monetary damages and whereby any cost taxed to the plaintiff. Since then, I havent received any mail, or emails pertaining to a debt collection of money owed to them, but even though the judge came to a judgement of no debt owed and both parties agreed, XXXX XXXX in XXXX TN which is owned by XXXX XXXX and their affiliate company XXXX XXXX XXXX, has turned the false debt over to a collections agency, Rent Recovery Solutions in XXXX Georgia, and it has been put on my credit, dropping it roughly 50 points, I have contacted them numerous times and they continue to act like animals and treat people like animals who try to dispute the issues. These are false charges and I would like to get this corrected.
06/20/2022 Yes
  • Debt collection
  • Other debt
  • False statements or representation
  • Attempted to collect wrong amount
  • FL
  • 338XX
Web
Rent Recovery Solutions Has not provided proof of the debt. They just marked another complaint I placed as a duplicate complaint. We have provided the proof that the debt is not valid and they have not disputed that proof or provided additional information. The company is knowingly bypassing federal laws and procedures in regard to debt collection. They have admitted that the original company did not provide any proof of their claims and that they were waiting for a response from them for over a month. I am again going to include the documents and letters I sent to them and am now requesting they prove to you that they investigated and responded to the request. Rent Recovery Solutions is Knowingly trying to collect a fraudulent debt and should be guilty of fraud. I am stating that this debt is not valid and that the charges being applied to my account are false. Please review the complaints I submitted and note that my secondary complaint that I submitted was not a duplicate as they claim and they have already admitted that they have not received proof to dispute my claims from the original " creditor ''. Rent recovery solutions was already notified in writing that they could only communicate with us using the USPS and contacted me through email this morning.
10/16/2021 Yes
  • Debt collection
  • Other debt
  • False statements or representation
  • Attempted to collect wrong amount
  • GA
  • 303XX
Web
XXXX : Called company to request balance and itemized list of charges from Rent Recovery Solutions. Spoke with XXXX XXXX. Ms. XXXX said that my file was on hold and that the company could not take any payment from me. XX/XX/XXXX : request information regarding proof of rent collection debt owed and itemized charges. Reply from XXXX XXXX with an attached document that appeared to be a rent ledger. The Client Name was XXXX XXXX. Emailed Ms. XXXX and explained the discrepancy. Ms. XXXX called me and explained that the collections company would request the correct file from the original creditor. No further communication from company nor Ms. XXXX. Several calls to the company. Left voicemails. No replies. Made between XX/XX/XXXX and XX/XX/XXXX. XX/XX/XXXX Called company and asked to speak with Ms. XXXX. I was told she no longer worked for the company. Representative checked my account number. She reviewed the file and said my file was on hold. I explained that this has been going on since XXXX. She transferred me to a voicemail. The voicemail said, You've reached XXXX XXXX ... '' I called back to ask for an email. I was told the company does not communicate via email. I explained that I had an email from the company. The representative did not respond.
12/21/2015 Yes
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • Cont'd attempts collect debt not owed
  • Debt was paid
  • AL
  • 36526
Web
I received a phone call from a XXXX XXXX at Rent Recovery Solutions on XXXX XXXX, 2015. They claimed that I owed their client XXXX XXXX XXXX XXXX apartments in XXXX, AL XXXX {$50.00} from over a year ago and that this unpaid balance had gone into collection. I explained to XXXX XXXX that I paid this balance when I moved out. I also faxed Rent Recovery Solutions a credit card statement proving that I paid this balance to the XXXX. I called XXXX XXXX back after sending the fax and she said she would take a look at it and contact the XXXX. She said that she would contact me again if there were any problems or if any other information was needed from me. I made it very clear to her that this debt is false and that I DO NOT want this on my credit report. I made it very clear to her to CALL ME if this error was not resolved. I never received a phone call back so I assumed this was taken care of. Well I just checked my credit report today ( XXXX XXXX, 2015 ) and of course this collection is now on my credit reports, drastically reducing my scores. I have called Rent Recovery and keep getting sent to voice mails and transferred around. They KNOWINGLY reported this FALSE debt on my report, even after I sent them information proving it was paid.
12/20/2022 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt was paid
  • TX
  • 782XX
Web Servicemember
I contacted XXXX apartments in XXXX to lease an apartment. I paid a deposit and decided after walking the property that it was inadequate. I asked XXXX to return half of the deposit which I was owed by law. They refused so I filed a dispute with my credit card company ( XXXX XXXX ). Eventually they return my deposit, and a check was cut from their billing company from XXXX XXXX XXXX XXXX XXXX. in the amount of {$200.00}. I cashed this check with my bank and then called my credit card company to release the funds, in full, back to XXXX. This dispute has been resolved ; however, I received a call from Rent Recovery Solutions stating that XXXX did not receive payment from my credit card company. I asked the rep to verify the debt and did not receive a debt verification letter. The representative told me she did not receive my paperwork that showed copies of the correspondence from my credit card company, bank, and a copy of the check XXXX sent to me which I cashed. I sent the paperwork via XXXX with a signature required. It shows as signed and delivered. Previously, before dealing with Rent Recovery Solutions, I dealt with XXXX 's billing company for 4 months ( XXXX - XX/XX/2022 ), with endless calls asking for payment.
12/20/2022 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt was paid
  • TX
  • 782XX
Web Servicemember
I contacted XXXX XXXX in XXXX to lease an apartment. I paid a deposit and decided after walking the property that it was inadequate. I asked XXXX to return half of the deposit which I was owed by law. They refused so I filed a dispute with my credit card company ( XXXX XXXX ). Eventually they return my deposit, and a check was cut from their billing company from XXXX XXXX XXXX XXXX XXXX. in the amount of {$200.00}. I cashed this check with my bank and then called my credit card company to release the funds, in full, back to XXXX. This dispute has been resolved ; however, I received a call from Rent Recovery Solutions stating that XXXX did not receive payment from my credit card company. I asked the rep to verify the debt and did not receive a debt verification letter. The representative told me she did not receive my paperwork that showed copies of the correspondence from my credit card company, bank, and a copy of the check XXXX sent to me which I cashed. I sent the paperwork via XXXX with a signature required. It shows as signed and delivered. Previously, before dealing with Rent Recovery Solutions, I dealt with XXXX 's billing company for 4 months ( XXXX - XX/XX/2022 ), with endless calls asking for payment.
01/01/2023 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt was paid
  • GA
  • 30035
Web
I have been attempting to resolve a debt for rent with an old apartment complex from 2017. I was unaware that the property still had an open balance. This balance was paid in XXXX of 2017 leaving the apartment. The apartment complex added in error a dollar amount during management, transferring the property to XXXX XXXX XXXX XXXXXXXX XXXX. I have a terminal XXXX and experiencing a medical XXXX XXXX and was unable to maintain the apartment, I paid the fees and vacant the apartment. I discovered the balance existed when trying to obtain housing after my recovery. I have never been contacted by a collection nor the property about this balance and the judgement showing only on a credit file called XXXX XXXX. I returned back to the property asking for information, the current bookkeeper stated she could not assist me. She provided me with XXXX collections that the property uses, I contacted both agencies and neither has an account for me. I returned back to the property, I said I needed to resolve this issue. The bookkeeper was not able to confirm where this account. I have not been allowed to resolve this issue nor validate the account information or balance forward to agency and it has prevented me from obtaining housing.
12/22/2022 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Improper use of your report
  • Reporting company used your report improperly
  • MI
  • 48174
Web
I have No IDEA who rent recovery solutions are... Any contracts I have with XXXX XXXX, does NOT substitute or add substance to any reports you are trying to make ... XXXX XXXX XXXX XXXX XXXX, Is the ONLY company I have a contract with... Request for admissions XXXX. There is a contract between XXXX XXXX and Rent Recovery solutions? Admit or deny. XXXX. XXXX XXXX gave permission pursuant to 15 USC 1692c ( d ) to act as a third party debt collector to use a credit agency to collect debt? Admit or deny Without a contract between Rent Recovery Solutions and XXXX XXXX or a Contract that states verbatim that " If due to default or any other transgressions Rent recovery Solutions is authorized to collect the debt on behalf of XXXX '' YOU are violating my consumer rights purusant to 15 USC 1692k, and damages are very present here... If this is not removed In 15 days. I will take action to the Federal Court, pursuant to 42 USC 1983 DEPRIVATION OF RIGHTS, I have the right to be left alone and I have the right to enjoy my happiness, you are causing personal damages. And pursuant to Title 15 USC 1896k there is a fine of {$1000.00}. If you have proof of the following admission please send.. if not please make checks payable to
08/26/2021 Yes
  • Debt collection
  • I do not know
  • False statements or representation
  • Attempted to collect wrong amount
  • AZ
  • 85210
Web
Rent recovery solutions llc been trying to collect the wrong/inaccurate amount & reporting the inaccurate original owners, which I disputed numerous times already. According to the original contract from the Original Owner is XXXXXXXX XXXX XXXXXXXX XXXX, Not ( The XXXX ) the original contract never mention The XXXX anywhere. Also according to original contract under Description of Rent Elements the " 5 day notice fee says it {$35.00} not {$25.00}, which the " Ledger at Move Out " has 2 {$25.00} 5-day notice fees. Also according to the original contract say an NSF Check Fee is {$51.00} not {$35.00} which recorded on the ledger once. Them errors make the balance of {$6500.00} inaccurate which is a violation of the FCRA. According the original contract the lease term is from XX/XX/XXXX until XX/XX/XXXX but the Date of lease contract says XX/XX/XXXX. The account number showing inaccurate on XXXX & XXXX the account number not starting with two ( 00 ) but on the Rent Recovery Solutions LLC Response the account number start with two Zeros ( 00 ). The ( date form is filled out, same as on top of page 1 ) has 2 different dates. PLEASE DELETE THIS ACCOUNT FROM MY XXXX & XXXX, or you give me no choice to escalate this matter.
05/02/2022 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Improper use of your report
  • Reporting company used your report improperly
  • MI
  • 48188
Web
This fraudulent account has already been removed off ALL consumer reports back in XX/XX/XXXX and was illegally reinserted on consumer reports on XX/XX/XXXX. Pursuant to 15 USC 1681i ( b ) ( ii ) no consumers were notified no later than 5 business days after reinsertion this is well over 5 business days. This is a fraudulent account and has been deleted from all consumer reports before, therefor this is inaccurate reporting to the consumer report agencies and your company Rent Recovery is willfully performing identity theft, and violating my consumer rights by furnishing this account to the consumer reporting agencies. I have attempted to resolve this matter by mail in which your company signed this document, and ignored my request and correspondence. Delete this account immediately, cease and desist all forms communication through any and all mediums, and terminate further alleged debt collection efforts. Furnishing deceptive forms on my behalf as the consumer is in fact violation of FDCPA, and is considered communication with the consumer when notified to cease by the consumer. This is my FINAL time invoking my specified remedies as the consumer pursuant to 15 USC 1692c ( c ) ( 2 ) before I seek litigation.
09/25/2020 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • GA
  • 302XX
Web
I filed a complaint on XX/XX/2020 in which Rent Recovery Solutions response continues to be a stall static in order to try and collect a debt in which I do not owe. In my previous letters, I stated that all correspondence was being forwarded to my attorney. Only if I decide to file suit you will be contacted by my attorney. As I have tried to keep this matter out of court and save us both some time but your company is still trying to collect money in which I do not owe your company any money. Your company never investigated this matter which is very deceptive. Your company never told me who I supposedly owe this money to! I have never received any sum of money nor merchandise from Rent Recovery Solutions so please tell me what binds me to you? If XXXX XXXX XXXX and The XXXX XXXX is also stating that they can not verify this debt then again who do I supposedly owe this money to? This company continues to operate on deceptive practices to illegally collect money in which isn't owed. Please provide me with a legal contract that binds me to Rent Recovery Solutions and that shows I have received any sum of money or merchandise from your company in which I signed and promised to pay your company!
03/21/2023 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • TX
  • 751XX
Web
In XX/XX/2022 a representative with Rental Recovery Solutions contacted me to recover a debt entered by XXXX XXXX XXXX XXXX. After repeatedly explaining to the representative of the debt not being owed, ( as the judge gave me a Writ of Re-Entry into the property ), the representative became belligerent and accused me of yelling at her. The conversation became even more hostile, resulting in my blocking the representative and the company from further contacts with me. To date, two bureaus removed the debt, CFPB referred it to the FTC, XXXX is still investigating, and XXXX is still contacting me regarding this debt, as it is actively being investigated, as fraudulent. Because Ive informed XXXX previously that I did not wish to communicate with her any further regarding this debt, and contacted CFPB accordingly, the company should not contact me to restart the collection period. Her obligations to collect should stop as its being investigated and removed accordingly from my credit reports as a fraudulent debt. The company is actively trying to collect a debt that is actively being removed from my credit and referred to the FTC and should be stopped from doing so, while in the investigation phase.
07/02/2019 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • MA
  • XXXXX
Web
XX/XX/XXXX - Rent Recovery Solutions/XXXX XXXX FKA XXXX XXXX XXXX reported to CRAs debt owed to XXXX XXXX XXXX ( # XXXX ) {$1700.00} and {$1700.00} ( # XXXX ). XX/XX/XXXX - Complaint was submitted to CFPB # XXXX. XX/XX/XXXX - Rent Recovery response : " We have isolated the duplicate account and closed it. We have place the other account on a hold pending our client 's review of the complainants 's documents. Unless and until we can verity the exact nature of the charges with our client, we will not reopen the account. '' XX/XX/XXXX - My feedback : " Federal and State laws provides for the removal of false or inaccurate information on credit reports. The response did not address fraudulent reporting to CRAs by Rent Recovery Solutions and XXXX XXXX XXXX, XXXX/XXXX XXXX XXXX. Allowable tender under Georgia Code Section 44-7-52 was offered by my bank and myself on separate occasions to XXXX XXXX XXXX dba XXXX XXXX at XXXX and rejected. The account should be closed and removal of all false/inaccurate information reported to CRAs should removed. '' XX/XX/XXXX - CFPB Complaint # XXXX asserted that previously deleted reports by Rent Recovery Solutions ( XX/XX/XXXX ) XXXX File # XXXX reappeared on my report.
02/02/2022 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt was result of identity theft
  • AK
  • 996XX
Web
It first came to my attention in XX/XX/XXXX in attempts to fix my credit that there was a collection from Rent Recovery Solutions XXXX XXXX XXXX XXXX XXXX GA XXXX for the The XXXX in the amount of {$2300.00}. I have sent MULTIPLE letters ( XXXX ) asking for verification and have disputed the collection with all XXXX credit bureaus. I have never received any proof of debt. The only returned communication I got back was for a settlement offer XX/XX/XXXX for {$1100.00} I have been calling daily since where representatives have sent me to voicemails with no returned calls. Today XX/XX/XXXX I finally talked to a representative named XXXX who informed me that they do not verify debt and I needed to do that in the community which makes no sense. I asked how he could collect a debt that they could not verify and he said he didnt know. I explained I have had a few instances of fraudulent collections and Id like this taken off since they couldnt prove debt. He explained that I needed to make a police report then send in the proof I did so then they would investigate. This is not promising since they have failed to do this debt any justice since they have a horrible Track record of returning communication.
06/04/2023 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt was result of identity theft
  • TX
  • 77021
Web
Ive tried numerous times to resolve this issue I had no luck with the company. this hindering me from buying a home and its a defamation to my character. The Act ( Title VI of the Consumer Credit Protection Act ) protects information collected by consumer reporting agencies such as credit bureaus, medical information companies and tenant screening services. Information in a consumer report can not be provided to anyone who does not have a purpose specified in the Act. Companies that provide information to consumer reporting agencies also have specific legal obligations, including the duty to investigate disputed information. In addition, users of the information for credit, insurance, or employment purposes must notify the consumer when an adverse action is taken on the basis of such reports. The Fair and Accurate Credit Transactions Act added many provisions to this Act primarily relating to record accuracy and identity theft. The Dodd-Frank Act transferred to the Consumer Financial Protection Bureau most of the rulemaking responsibilities added to this Act by the Fair and Accurate Credit Transactions Act and the Credit CARD Act, but the Commission retains all its enforcement authority.
07/22/2015 Yes
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • Disclosure verification of debt
  • Not given enough info to verify debt
  • AL
  • 350XX
Web
A proper billing statement was not received from the original creditor. The original creditor is The XXXX XXXX complex. After moving out of the apartment, a summary of charges was sent to our new address. This statement did not include an address to send payment, payment methods, payment stub, or due date. Adding to the confusion the enveloped the statement was sent in was addressed from XXXX, GA. The summary of charges document inside the envelope is addressed from XXXX, Al. This debt was sent to Rent Recovery Solutions. The collections agency was notified via telephone on XXXX/XXXX/15 when they called that proper billing notification had not been received from the original creditor, and that they were to only communicate via mail. This demand was ignored several times as we received several phone calls until we sent a certified letter again explaining the situation and requesting validation. The validation sent was the same summary of charges received from the original creditor that again did not include a due date, options of payment methods, payment stub, or address to send payment. A dispute has been sent to XXXX and XXXX, situation explained, proof submitted and has been ignored.
07/28/2020 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • VA
  • 22304
Web
I contacted Rent Recovery Solutions after receiving an alert of a collection attached to my social security number on my credit report. After learning that this was an account for 1 ) a lease that I never signed for residency 2 ) City and State were I have never resided 3 ) attached to a name that is not me. After the representative become combative, I decide to write a letter to this company, Rent Recovery Solutions that I have absolutely no dealings with, nor the client that they are representing, XXXX at XXXX. Rent Recovery Solutions stated that they purchased the debt from XXXX at XXXX and that the debt belongs to XXXX XXXX. I received an ineffective response in writing from Rent Recovery Solutions. I'm extremely perplexed as to how a debt belonging to another person whom I do not know is on my personal credit file and social security number. When I requested the contract/lease, any supporting documentation for this action, my request was not honored. I would like to receive assistance prior to filing a complaint with the circuit court for the Common Wealth of Virginia for this matter. I'm extremely upset about this and I will not allow this company cause this harm to my credit.
07/23/2022 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Improper use of your report
  • Reporting company used your report improperly
  • GA
  • 30058
Web
The Credit Agencies never did a proper ''investigation '' according to the FCRA XXXX The term investigative consumer report or portion thereof in which information on a consumer 's character, general reputation, personal characteristics, or mode of living is obtained through personal interviews with neighbors, friends or associates of the consumer reported on or with others with who he is acquainted with or who may have knowledge concerning any such items of information. They did not do this. Also, they have violated my rights even more in accordance with the fair reporting act everything has to be 100 % accurate on my credit report. The credit agency stated my account was properly investigated but how is that possible if the open date is inaccurate, the date last active is inaccurate, and date last reported is inaccurate. which is grounds for removal. They also violated the law, because according to, 15U.S.C.1681 section 602 A states that I have the right to privacy. 15U.S.C. 1681 section 604 A section 2 also states a consumer reporting agency can not furnish an account without my written consent or instructions. i didn't give anyone written consent or instructions.
11/18/2016 Yes
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • Communication tactics
  • Called after sent written cease of comm
  • CT
  • 06880
Web Servicemember
My fiance and I ( XXXX XXXX ) were living in the XXXX XXXX XXXX XXXX, XXXX CT. The XXXX materially and repeatedly breached its obligations to us under our lease, which caused us to terminate the lease and move out of the apartment. The XXXX then sent our debt into collections with Rent Recovery Solutions, during this time we notified The XXXX that they and Rent Recovery Solutions were only permitted to contact us via formal writing. Rent Recovery Solutions ( RRS ) attempted to contact us by phone, which we made aware was inappropriate. We received a letter of collection from RRS and responded within 30 days that " As your client, XXXX and XXXX XXXX " XXXX '' XXXX, has been repeatedly advised in writing, the entire amount of their claim is disputed and will not be paid. XXXX materially and repeatedly breached its obligations to us under our lease, which caused us to terminate the lease and move out of the apartment. '' Our credit scores have been flagged by RRS and we dispute all amounts due. It should be noted that RRS is not listed as a XXXX Agency with the XXXX as of XXXX XXXX. We have told both parties that we are being represented by a lawyer and are disputing all charges.
11/19/2016 Yes
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • Disclosure verification of debt
  • Not given enough info to verify debt
  • AL
  • 35810
Web
XX/XX/2016 I ran a credit report check. Unbeknownst to me there showed a collection agency of the amount totaling XXXX. Not knowing what this was for I contacted the number on the credit report on XX/XX/2016. It seems that an old apartment claimed that I owed them a balance for past rent that they sent to a collection agency. I advised that this information was not correct and I wanted to get a copy of the charges so that I could dispute it. I requested both a paper and email copy to be sent to my address and email address of the break down of charges because the agent could not provide me the information I requested on that call.. verifying all my information the agency said that they would get both sent to me. As of yet I still have not received any breakdown of charges or the dispute info that I requested.. But I checked my credit report today XX/XX/2016 and it shows that they reported me again on XX/XX/XXXX and XX/XX/XXXX again still without sending me any documentation or information about disputing. This collection information is incorrect and they are not sending me the information that I am requesting because they do not have anything on which they can charge me for.
05/18/2023 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt was paid
  • CO
  • 80027
Web
In late XXXX XXXX XXXX I delivered a notice of early lease termination ( 90 days prior to termination per the lease agreement only 60 required ) for one remaining lease payment amount. This was.to XXXX XXXX XXXX XXXX XXXX XXXX TX. I hand delivered to XXXX XXXX - XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX Subsequent to that - the management company has stated that I did not do that and that I owed one more months rent. I sent a copy of the letter to them but never heard back. Now at least twice I have had collection attempts against that debt. Most recently this month, RentRecoverySolutions has hit my credit score again for this invalid debt of {$1300.00} ( I have had this reported three times illegally now ). They did NOT call.or.contact me, they sent no notices. I want this off my credit report and for them to stop selling this invalid debt to other collection companies and continuing to hit my credit. It should also be noted that besides me giving proper notice ( and then losing and/or ignoring it ) this was during COVID and during that time it was illegal to try and collect on this amount!!
04/04/2023 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt was already discharged in bankruptcy and is no longer owed
  • IL
  • 60914
Web
This creditor ( XXXX XXXX XXXX XXXXXXXX XXXX XXXX XXXX XXXX, IN XXXX ) filed a collection ( Rent Recovery Solutions XXXX XXXX XXXX XXXX XXXX XXXX XXXX, GA XXXX ) against me fraudulently claiming that I owe XXXX while they were in ligation with myself over the matter. They also falsely sent this collection to all three credit bureaus even though I replied to the collection letter and disputed the debt and provided court documents supporting the debt isnt owed in fact the creditor is indebted to me for illegially locking me out of my unit breach of lease and discarding all my belongings. The creditor continued to charge rent late fees and other unwarranted items submitted these claims to the collection agency and now is refusing to delete items from credit report and rental solutions, XXXX is refusing to honor court documents sent and continue to verify debt with collector despite court order and keep telling me to obtain a deletion letter from collector after I explained and provided documentaion to support my claims that it was fradulently filed and I dont owe the creditor. On XX/XX/XXXX in XXXX XXXX Small Claims Court XXXX XXXX XXXX XXXX XXXX XXXX case XXXX awarded me XXXX
05/11/2023 Yes
  • Debt collection
  • Other debt
  • False statements or representation
  • Told you not to respond to a lawsuit they filed against you
  • TX
  • 770XX
Web
On XX/XX/2023 communicated with employee, XXXX XXXX, our situation on a recorded line. XXXX XXXX, in exchange for payment a deletion letter can be issued. XXXX stated it would be issued after payment is processed and that it falls off the credit report every XXXX I paid the total amount of {$500.00} in full XX/XX/2023. XXXX assured I would receive the deletion letter. Followed up with XXXX XXXX on XX/XX/2023 regarding the fact that we had not received the deletion letter. XXXX stated he would put in another request. Followed up again XX/XX/2023 and received another story. First woman I spoke to said a deletion letter is not possible and they could give a {$0.00} balance letter. Transferred to XXXX XXXX again, now XXXX states a deletion letter is not possible. Asked to speak to a supervisor, they told us there is no supervisor and they dont take calls. Received {$0.00} balance letter. Today, XX/XX/2023, my mortgage broker and I contacted the company again requesting a supervisor. We were transferred to a voicemail. Due to not receiving the deletion letter, as promised we now have a higher monthly mortgage payment. This is unethical business practices under false pretenses.
01/04/2016 Yes
  • Credit reporting
  • Incorrect information on credit report
  • Account terms
  • GA
  • 30075
Web
I was looking to move into a new apartment and I was denied. I discovered that I had an account in collections with Rent Recovery Solutions from XXXX XXXX apartments managed by XXXX. During the time I lived there my apartment was in deplorable conditions due to roof leaks and unfinished repairs from maintenance. After numerous request to maintenance and management about those issues I was completely ignored. I had no other alternative than to withhold rent payment and go to court. They filed suit because of this and I filed a countersuit due to the fact they refused and failed to repair the property. The results of trial were that I had to move by XXXX/XXXX/2015 and I did not have to pay any money to the property for rent, late fees, utilities, and court cost. I have provided this information to XXXX XXXX at Rent Recovery Solutions as well as copies of the court orders. After verification of receipt of papers, she stated that her client XXXX XXXX apartments refuses to remove the erroneous information and to will continue to report it to the credit bureau and advised that I file a dispute. This has caused a great damage while trying to secure a home for me and my family.
04/27/2016 Yes
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • Disclosure verification of debt
  • Right to dispute notice not received
  • GA
  • 30307
Web
7 months ago, the cosigner of an apartment I resided in received a call claiming {$610.00} is owed due to " destruction of carpet '' to Rent Recovery Solutions. During the walk thru of the apartment with XXXX XXXX, the condition of the carpet was never mentioned. Unfortunately, having this been my first apartment, I was unaware that I needed to sign off on the walk thru. Never was I notified by the complex that this was owed and after receiving the call the complex claimed to no longer have my files. From the collection agency I received the walk thru letter, without my signature, showing the amount that cost to replace the carpet. The agency is unwilling to send me anything in writing stating that I owe this debit to them or that once the amount is paid in full, the case is closed. I am unwilling to pay them without the validation of this debt as stated in the Fair Debt Collection Act. I would like to take care of this as soon as possible since it has already gone on for 7 months. The XXXX XXXX hot line lead me to your sight. I am going to send a certified letter to the agency stating that I have filed this complaint and that they refused to abide by my legal rights.
09/12/2022 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Information belongs to someone else
  • MN
  • 55112
Web
the company rent recovery solutions llc .. submitted fake documents as evidence to the state of Minnesota Department of commerce . in order to XXXX for a debt that they claimed i owed. the address unit number amount of the monthly lease and terms was all incorrect. rent recovery failed to provide official documents to validate this debt. its has now been 9 months since me receiving any official documents from rent recovery to back this claim. under the fair credit act. a company has 30 days to validate a debt. after receiving written request from consumer. 9 months later this fraudulent debt is still being reported as verified to my consumer profile. my states attorney office and Minnesota department of commerce currently has a open investigation going against this company on my behalf. after i submitted proof and original documents to the states attorney 's office and the Minnesota department of commerce. my rights under the fair credit act have been violated on so many different levels from this company. by refusing to remove inaccurate and false information that's been furnished to my consumer profile the complaint number i filed with the state of Minnesota # XXXX
02/14/2023 Yes
  • Debt collection
  • Other debt
  • False statements or representation
  • Attempted to collect wrong amount
  • GA
  • 30350
Web
I moved out from my previous Apartment on XX/XX/XXXX and as per the move-out process, handed over the keys to the receptionist. The Apartment didn't conduct the Move-out inspection until XX/XX/XXXX ( Should be 3-5 days within Move-out per Georgia Tenant Handbook ), and updated the wrong move-out date ( XX/XX/XXXX ) in our Full and final statement. On discussing the matter with the apartment multiple times, they finally removed the additional rent, they charged us post move-out. My Final account statement ( FAS ) from XX/XX/XXXX has {$430.00} including common utilities post move-out, and the damages. I've {$300.00} deposit with the apartment, which they took while move-in, and this hasn't been applied to our FAS amount. While asking Property Manager multiple times, she at times mention those were against XXXX rent ( which I already paid ), or at times increased the damage charges, which are clearly contradicting to the initial damages they have charged in the FAS from XX/XX/XXXX. They have reported my account to Debt collection ( Rent recovery solutions LLC ), who without fully verifying, has added a wrong amount ( {$510.00} ) to my credit report.
07/01/2021 Yes
  • Debt collection
  • Other debt
  • Took or threatened to take negative or legal action
  • Threatened or suggested your credit would be damaged
  • GA
  • 30062
Web
In XX/XX/2017, we moved into XXXX XXXX XXXX, soon after we moved in we had AC leak that left our hallway and rooms saturated with water. We notified the apartment complex several times in writing letting them know that we needed someone to come out and fix this problem. We let them know several times that no one came out to fix this problem and that we started to notice a smell. The complex sent out a maintenance man to PAINT over the growing mold in the walls and floorboards and placed a blower in our hallway. XXXX XXXX failed to properly remediate XXXX XXXX in our carpets and walls, causing our family to get sick. One of our children got so sick the children 's hospital had to put him to sleep and perform a XXXX XXXX on him at XXXX years old. We had to move due to unlivable living conditions. We had to hire an attorney to help us through this horrible time. Now 3 years later XXXX XXXX placed a collection for {$1800.00} towards the last month 's rent for a place that was deemed unsafe to live in. This collection should not be on our credit and now in turn is negatively impacting our credit and preventing us from being able to find a place to live.
06/21/2023 Yes
  • Debt collection
  • Other debt
  • Communication tactics
  • Frequent or repeated calls
  • NE
  • 68111
Web
rent recovery solutions has my account for collections for an apartment that I never moved into even-though I signed a lease I never moved into the apartment let alone actually saw the apartment or even came to the apartment complex building and met anyone. all this was achieved via email and during covid-19. I was approved under false pretenses and I also made every attempt with the apartment company to resolve the signing of a lease and not actually taking possession of the unit. At this current time I am in XXXX XXXX bankruptcy since XXXX, and I have told this company that even though this is a post petition debt they can't contact me due to my automatic stay until my bankruptcy is discharged. Since they've had my account they have repeatedly called several times a day from different numbers at all hours leaving voicemail messages since XXXX. The last time i was contacted by this company the representative used expletives and yelled and hung up in my face when I again advised that they weren't supposed to contacting me but could contact my lawyer. my complaint is for the violation under bankruptcy laws and for harassment and XXXX XXXX XXXX XXXX
06/05/2023 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt was paid
  • FL
  • 32707
Web
Rent Recovery Solutions has wrongfully sent a debt of {XXXX} to each credit bureau on XX/XX/XXXX. I have already paid this debt in XX/XX/XXXX and asked for proof of debt in writing, as well as sent four different types of proof that this debt has been paid. XXXX XXXX XXXX, the company who sent me to the debt collector has refused to contact Rent Recovery to amend the debt. XXXX has sent us a ledger with proof stating this debt has been paid. Proof was never given to me by the debt collector. The wrongful debt has been reported to the credit agencies : XXXX, XXXX and XXXX. We have called Rent Recovery Solutions and asked why our debt was sent to the credit agency even though he had paid this debt and we were told a supervisor would call us back. We have not received a call back. According to XXXX reviews, this company has a history of sending false debt to credit agencies. We are suspecting this company has dishonest business practices. We would like to report Rent Recovery Solutions for sending this debt to the credit agencies when no proof of debt has been provided by them. Documents sent to Rent Recovery Solutions have been uploaded.
01/18/2019 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • GA
  • 306XX
Web
Please send me documents of signed lease because I never rented from XXXX XXXX or anyone at all. Under the Fair Credit Reporting Act, 15 U.S.C. 1681g I have the right to demand that you disclose to me all of the documents that you have recorded and retained in your file at the time of this request concerning the account that you are reporting in my credit report. Please dont respond to my request by saying that this account have been verified. Send me copies of the documents that you have in your files that were used to verify the account. If you do not have any documentation in your files to verify the accuracy of these disputed accounts then please delete them immediately as required under Section 611 ( a ) ( 5 ) ( A ) ( i ). By publishing these inaccurate and unverified items on my credit report and distributing them to 3rd parties you are damaging my reputation and credit worthiness. Under the FCRA 15 U.S.C. 1681i, all unverified accounts must be promptly deleted. Therefore, if you are unable to provide me with a copy of the verifiable proof that you have on file within 30 days then you must remove this account from my credit report.
06/28/2015 Yes
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • Disclosure verification of debt
  • Not given enough info to verify debt
  • TX
  • 78665
Web
I disputed a debt for an apartment rental where the lease was terminated prematurely by the co-occupant, 1 month prior to the expiration of the lease. I never actually lived in the apartment. I was simply the guaranteer, but was required to sign a lease as well. It was sent to a Rental Recovery Solutions, XXXX. I asked that, in addition to a copy of my lease, and an itemized list of alleged debt, I ask that they provide a copy of the co-occupant lease signed by the co-occupant, as well as a copy of the 60-day notice to vacate that I provided. The Recovery company did provide an itemized list, the last page of the lease with my signature, but no other part of the lease. Nor did the company provide me with a copy of the 60-day that I signed, or a copy of the co-occupant lease. They are also charging me a fee of XXXX for rental insurance. I received XXXX phone calls from this company, and each time, I have informed the company that I was recording the converstion. Each time, I was told that I either had to agree to not record the call, or they would no longer speak to me. I refused to agree to such request, so they then hung up each time.
11/16/2023 Yes
  • Debt collection
  • Rental debt
  • False statements or representation
  • Attempted to collect wrong amount
  • AL
  • 36695
Web
During the year of XXXX, I was evicted from my apartment with XXXX XXXX XXXX. My eviction was due to none payment of rent, however, I was ill from XXXX XXXX and was placed out of work for 3 weeks. Unable to make payment arrangements with the landlord, they filed an eviction although they had never had issues with me not paying my rent before. When I offered to pay half they declined the offer. By XXXX XXXX XXXX I was out of the apartment. When we went to court, it was agreed that I vacated the premises and no damages would be filed. Per my court orders, no damages were filed and no monies were being requested to pay. That is until the year of XXXX in XXXX, a collection was placed on my account for a debt owed by XXXX XXXX XXXX although the court order stated no judgment would be owed. Why would a company wait nearly 3 years to place such a debt on my credit, making me ineligible to get another rental property? This is unfair treatment, especially given the times we are currently living in. There must be something more that can be done to put an end to big corporations causing disruption and hardship to individuals such as myself.
02/19/2019 Yes
  • Debt collection
  • Other debt
  • Threatened to contact someone or share information improperly
  • Contacted your employer
  • TX
  • 75115
Web
After receiving on XX/XX/XXXX a dunning letter dated of XX/XX/XXXX from Rent Recovery Solutions for an alleged debt of {$1500.00}, I sent a validation letter on XX/XX/XXXX with a cease and desist request in response via certified mail respecting then the 30 days timeframe deadline to dispute the claim. According to the FDCPA 15 U.S.C. 1692-1692o, all collection attempts must cease until the debt collector obtains verification of the debt from the creditor and a copy of such verification results must be mailed to the consumer showing evidence of the alleged debt. Yet, Rent Recovery violated such law by not only failing to provide such proof of validation but also by still attempting to collect the alleged debt during the verification process period through repeating, abusive and harassing phone calls even at my workplace informing then my coworkers of my personal issue with a collection agency about an alleged rent debt. In addition to that, on XX/XX/XXXX Rent Recovery reported an invalidated and inaccurate derogatory account to my credit report violating both the FDCPA and the FCRA laws against my person hence my complaint here.
07/30/2023 Yes
  • Debt collection
  • Mortgage debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • TX
  • 77014
Web
I am in the process of purchasing an automobile for my business and was concerned on why I am getting denied due to my excellent payment history. I decided to check my credit on www.experian.com. Upon checking my credit report today XX/XX/XXXX I noticed a collection account from XXXX which states it was opened on XX/XX/XXXX and is a XXXX account. which is {$3.00}, XXXX past due as of XX/XX/XXXX. I attempted to contact the company on their website https : //rentrecoverysolutions.com/ to dispute the inaccurate information to no avail. There was not a dispute label or contact method available to dispute immediately. This account does not belong to me. The original debtor is XXXX at Champions per my XXXX credit report. I also noticed additional name spellings and also addresses and phone numbers that are NOT mine. I have never resided, nor heard of such community. I've resided at my residence since XXXX which is a house and do not have need for an apartment. Below you will find an energy bill from XXXX which has my current home address, a copy of my lease agreement and a copy of the negative item on my credit report.
06/28/2023 Yes
  • Debt collection
  • Other debt
  • False statements or representation
  • Attempted to collect wrong amount
  • TX
  • 77064
Web
Rent Recovery Solutions since XX/XX/XXXX has been attempting to collect a debt owed by me for a leasing contract. They have the debt listed in my name and my XXXX daughters name. I informed the first two reps over the phone and the second rep advised me to send in documents. The collection letter also stated I owed {$1000.00} with no interest or payments being applied. I sent them a for a dispute letter via certified mail in late XXXX beginning of XX/XX/XXXX to remove my daughters name from collection item as she was not a lease holder along with copy of lease showing she is an occupant as well as a copy of the statement from the apartment leasing company of the balance owed being {$960.00} and to provide new letters with the minors name removed as well as the correct balance or why they are saying I owe additional {$87.00}. To date I have received nothing but on XX/XX/XXXX I received a call from XXXX XXXX leaving a voicemail on my phone yet again asking for my XXXX daughter. I called him back to explain for the now 3rd time what had occurred and that I sent a dispute and he proceeded to hang the phone up in my face.
03/20/2023 Yes
  • Debt collection
  • Mortgage debt
  • False statements or representation
  • Attempted to collect wrong amount
  • TX
  • 76028
Web Older American
My lease was up the end of XX/XX/2022. I moved and left the apartment spotless. It was impossible to get holt of the new management company. Two phone numbers and they say " NOT SET UP FOR VOICEMAIL. " When I left without a walk through because I couldn't reach them, I gave my keys to the old maitance man. We were tired of getting eaten up by bedbugs and I was tired of maintaining the property. Mowing, cleaning the pool, cleaning the laundry room. Everything that broke I paid for and fixed. Last summer my AC went out, they brought me a small AC. For 1 month I tried to reach them because it was XXXX and XXXX degrees all day in the apartment. I finally called code enforcement, she came out and the next day I got the correct AC unit. I also went to the office but Noone was ever there. So 2 days ago I get a letter from Rent Recovery saying g I owe {$750.00} They said they will turn it into the credit agencies. She said it was for damages and no walk through. I told her why am I just hearing about this now? I have been waiting for my deposit to be returned. I feel they owe me money, there a joke as a management company.
03/08/2022 Yes
  • Debt collection
  • Other debt
  • Written notification about debt
  • Didn't receive notice of right to dispute
  • TX
  • 77082
Web
I have attempted to resolve this issue with RENT RECOVERY Solutions on two occasions by sending them letters requesting them to validate the debt that they are reporting to my credit report. I recently sent them a letter on XX/XX/2022 30 days ago and have not received any response. I am providing the tracking number XXXX that shows that Rent Recovery has received my letter, I addressed the letter to XXXX XXXX, Executive Vice President. I do not agree with the balance that Rent Recovery is stating is owed to apartments XXXX XXXX. I also was not notified by the apartment complex XXXX XXXX on any eviction and was not served any eviction notice, I do not agree with the charges that XXXX XXXX is claiming that is owed to them. Also Rent Recovery is not reporting this with an actual name on the XXXX credit report I was unable to address this account within 30 days before it reported to the credit reports due to the fact that there is no debt collector name attached it simply states XXXX XXXX ' I have attached a copy of the credit report as well to show that this account is not reporting accurately in several aspects.
04/04/2021 Yes
  • Debt collection
  • Mortgage debt
  • Communication tactics
  • You told them to stop contacting you, but they keep trying
  • MO
  • 64063
Web
Rent recovery calls me a minimum of four to five times per day sometimes ( before XXXX XXXX and after XXXX XXXX ) rent recovery also made treats against me ( legal action ) and used abusive language when leaving vm and when speaking to me on the phone. I have explained several times I am not responsible for this debit. The creditor XXXX XXXX XXXX XXXX XXXX didnt subtract my pet deposit or regular deposit, they also charged for repairs that I have already proved where to be replaced when I moved in ... example carpet was worn and they agreed to replace carpet, they then switched management companies and said it wasnt in the budget so the carpet wasnt ever replaced before I moved in. they then tried to charge me for new carpet to be replaced after the move out date. This was all verified with XXXX who works at XXXX XXXX XXXX XXXX XXXX. I also only signed a 1 year lease, I never renewed lease after the first year. I have explained this several times however rent recovery continued to call four and five times a day and continued to make threats against me as well as release personal information about me To others.
09/18/2017 Yes
  • Debt collection
  • I do not know
  • Communication tactics
  • You told them to stop contacting you, but they keep trying
  • NC
  • 27713
Web
I filed a previous CFPB complaint ( XXXX ) describing both a potential FDCPA violation and a realized FDCPA violation. Rent Recovery Solution 's response to this complaint only addressed the lesser, potential violation. I am repeating the complaint to get a response to the actual FDCPA violation which occurred on XXXX XXXX, XXXX. I received initial communication from Rent Recovery Solutions in the form a letter dated XXXX XXXX, XXXX XXXX no postmark present ). This letter did not include verification of the debt. On XXXX XXXX, XXXX, I replied via certified mail with return receipt asking for verification of the debt and to consider the debt in dispute. Per the return receipt, my dispute letter was received by Rent Recovery Solutions on XXXX XXXX, XXXX. I was called by Rent Recovery Solutions on XXXX XXXX, XXXX. I did not receive a verification letter until XXXX XXXX, XXXX. The verification letter is dated XXXX XXXX, XXXX and postmarked XXXX XXXX, XXXX. Because Rent Recovery Solutions knew the debt was in dispute and had not even sent verification, the phone call on XXXX XXXX, XXXX was in violation of FDCPA.
12/03/2020 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • WA
  • 98208
Web
Rental recovery solutions states that I owe them about XXXX dollars. They also state that I have given money to them. All of the above is false. What happened was I left an apartment company before the lease was over. Took the company the XXXX apartment homes to small claims court and won. XXXX XXXX XXXX of XXXX XXXX district court ruled that I am not liable for any rental obligation. The XXXX apartment homes in XXXX Washington, managed by XXXX and the company rental recovery solutions both received a copy of the judges ruling. Both companies are in direct violation of court orders. The XXXX apartment homes have been notified for over a year. This ruling happened on XX/XX/XXXX. Rent Recovery Solutions LLC XXXX XXXX XXXX XXXX, XXXX XXXX. XXXX, GA XXXX XXXX. XXXX XXXX XXXX XXXX managed by XXXX XXXX XXXX XXXX XXXX XXXX, XXXX, WA XXXX XXXX corporate office XXXX, Washington XXXX. XXXX. XXXX. XXXX XXXX XXXX XXXX XXXX XXXX XXXX, XXXX XXXX XXXX XXXX XXXX XXXX, XXXX, XXXX, Georgia XXXX, and our telephone number is ( XXXX ) XXXX. I have disputed this with XXXX four times and they refuse to do anything about it
05/19/2021 Yes
  • Debt collection
  • Other debt
  • False statements or representation
  • Impersonated attorney, law enforcement, or government official
  • TX
  • 77407
Web
Hello, I had been a resident of XXXX XXXX XXXX XXXX XXXX XXXX Texas - XXXX for almost three years. At the time when I first rented the apartment, I paid a security deposit of USD XXXX. At the time of vacation, I was charged USD XXXX, which included reletting fee ( XXXX ), damages ( XXXX ), and cleaning charges ( XXXX ). I paid the complete amount through my credit card. In the invoice provided, they no where mentioned about the adjustment of the security deposit I paid during first renting out the apartment. When I realized, I tried to reach out to the XXXX XXXX at the same address through phone as they were not available in office due to covid-19. At first, no one answers the call, which can be confirmed from the residents there, they also practice racism. Finally, I wrote them email as well and after many attempts could connect with them over the phone. The response was improper and they were not pleasant while talking. Now, they are sending me notices for paying USD XXXX via the Rent Recovery Solutions, LLC. Also, my credit history also got a hit as it has been wrongly reported. I need help.
05/28/2016 Yes
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • Disclosure verification of debt
  • Right to dispute notice not received
  • OH
  • 43201
Web
RENT RECOVERY SOLUTIONS XXXX XXXX XXXX XXXX XXXX, GA XXXX ( XXXX ) XXXX have a a unverified account from. I had previously disputed this account. I have never done business with RENT RECOVERY SOLUTIONS. Pursuant to the Fair Debt Collection Practices Act ( FDCPA ) 15 U.S.C.169g, I dispute the validity of the debt RENT RECOVERY SOLUTIONS purport I owe. I request that RENT RECOVERY SOLUTIONS Provide verification of the following : 1. ) The original Application or contract ; 2. ) Any and all statements allegedly related to this debt ; 3. ) Any and all signed receipts ; 4. ) Any and all canceled checks ; 5. ) Original date of default and collection activity begin 6. ). Whether you purchased the debt, and if so, the amount paid for the debt 7. ) The date ( s ) the debt allegedly accrued ; 8. ) An itemization of the costs, including an accounting, for any additional interest, charges, or other fees placed on this account. I want to request that RENT RECOVERY SOLUTIONS Cease and Desist all further communications and collection actives and provide the verification of the purported debt.The account Number # XXXX
03/17/2022 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt was result of identity theft
  • TX
  • 77054
Web
Rent recovery collection agency through skip tracing placed a XXXX collection account on my XXXX credit report XX/XX/2022. There is no personal documentation tying me to the debt, but my name. When I called to address the collection account, I was told the social security number didn't match, my cell phone number didn't match and there were other things as well. I advised the representative that I was a victim of identity theft and if no personal items didn't match upfront why would the account be placed on my report without verification. The rep didn't have an answer and just advised me to send in a FTC report as well as my driver 's license. I advised the company that being a victim of identity theft has already caused me problems. I'm in the middle of buying a home. Adding an account that was opened with a CPN and the collection agency didn't verify the validity of the debt, but only added it because they did a skip trace matching my name is stupid beyond belief. Why wasn't the collection added to the credit report using the CPN that was used to obtain the fraudulent account to obtain an apartment.
01/09/2017 Yes
  • Credit reporting
  • Credit reporting company's investigation
  • No notice of investigation status/result
  • GA
  • 30106
Web
I reported last week that Rent recovery was reporting XXXX different accounts with the same amount. XXXX in the amount of {$3800.00} is listed twice on my XXXX and XXXX for the amount of {$3400.00} same date same amount but twice and they say this is legal and valid how? I noticed they took one off in XXXX but added it right back on which is illegal. I am attaching all the proof. I check my report every single day. I am trying really hard not to get a judge involved but it seem 's to be the only way because nothing is being done about it. I sent them a letter certified mail and they have failed to respond the letter was sent XX/XX/2016. Please investigate this company they are reporting inaccurate information and trying to collect on bogus debt and I can prove that as well because the company is no longer in business. No one has explained to me why is it on my report twice and for the same amount. I want it fixed and corrected. they removed the {$3800.00} but added it right back on twice. I ca n't wait to see them explain this to a judge. I have provided the proof they removed it and added it back on.
09/12/2017 Yes
  • Debt collection
  • I do not know
  • Communication tactics
  • You told them to stop contacting you, but they keep trying
  • NC
  • 27713
Web
I received initial communication from Rent Recovery Solutions in the form a letter dated XX/XX/XXXX ( no postmark present ). This letter did not include verification of the debt. On XX/XX/XXXX, I replied via certified mail with return receipt asking for verification of the debt and to consider the debt in dispute. After having sent the dispute, I received a letter dated XX/XX/XXXX ( no postmark present ). This letter threatens to report the debt to all three national credit bureaus. Reporting the debt to credit bureaus while the debt is in dispute would be a violation of FDCPA. Because this letter was sent less than 30 days after initial communication, Rent Recovery Solutions could not be sure the debt would not be disputed when sending this letter. Per the return receipt, my dispute letter was received by Rent Recovery Solutions on XX/XX/XXXX. I was called by Rent Recovery Solutions on XX/XX/XXXX. As of XX/XX/XXXX, I have not received verification of the debt. Because I have not received written verification of the debt in dispute, the phone call on XX/XX/XXXX was in violation of FDCPA.
02/20/2023 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt was result of identity theft
  • FL
  • 32174
Web Servicemember
Identity Theft/Fraud Rental Property - Unauthorized use of my name and information to obtain rental property. Debt collection past due of {$2100.00}. I checked my credit report associated with my XXXX XXXX credit card cell phone app, where I discovered activity stating I had a derogatory account with Rent Recovery Solutions in the amount of {$2100.00}. Upon calling the provided phone number, ( XXXX ) XXXX, they confirmed the following : Collection Agency : Rent Recovery Solutions Account Number : XXXX Reporting Agency : XXXX XXXX XXXX XXXX Unit Number : XXXX Fraud Rental Property Address : XXXX XXXX XXXX XXXX XXXX, Alabama XXXX Date Opened : XX/XX/2020 Past Due Collection Amount : {$2100.00} Admin fee : {$120.00} Unauthorized pet fee : {$1000.00} Compensation : {$50.00} Lawn care : {$150.00} Repairs : {$360.00} Carpet : {$140.00} House cleaning : {$300.00} *Stated they paid application fee and deposit *No ID on file *Found property online I did not action/authorize the use of my name/information for this rental property. This is fraud/identity theft and I wish to dispute this claim.
01/04/2022 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt was result of identity theft
  • TX
  • 77055
Web
This is my second complain with Rent Recovery Solutions and first complaint with XXXX XXXXl At XXXX in XXXX, GA. On about XX/XX/21 my credit report update with a collections account from Rent Recovery Solutions for XXXXXXXX XXXX at XXXX in XXXX , GA. A few days later I contacted them and advised that this was fraud and requested they retract the credit bureau reporting . I advised their representatives that I already submitted a fraud letter to them and had already had one account removed. They refused and just wanted payment. I then contacted XXXX XXXX at XXXX property manager, XXXX and provided proof of the identity fraud. I asked her to have their collections agency remove the credit reporting. She is delaying and not being helpful with removing me from collections. I have an email chain of communications between me and the property manager attached. I've never lived in Georgia and Rent Recovery Solutions knows this from my previous complaint. I need this removed from my credit asap as it is causing me hardship in ability to obtain the credit standards I should be obtaining.
04/30/2021 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • TX
  • 76226
Web
My wife and I lived at The XXXX of XXXX XXXX apts for XXXX years with no issues ever. We were purchasing a new home at some point in middle of 2020 so we didn't want to sign a lease term because we weren't sure how long it would be until we bought a home and we didn't want to pay an early term fee. We submitted our 2 months notice on XX/XX/2020 and we moved out 60 days thereafter and paid our final bill, which showed that we actually were owed a bit of money back after our deposits were applied. However, I just received a notice on our credit report that we were sent to collections for nearly {$3000.00}, in spite of never receiving any communication prior letting us know about this balance, as we would have had the chance to dispute the inaccurate amount before it damaged our credit in the midst of a refinance of our new home. The collection agency doesn't have sufficient information that proves this balance is owed whatsoever ( because it isn't owed at all ). This is a violation of the Fair Debt Collection Act and we are entitled to damages resulting from their negligence.
10/26/2022 Yes
  • Debt collection
  • Other debt
  • False statements or representation
  • Attempted to collect wrong amount
  • WI
  • XXXXX
Web
Hello, I received two letters from your company trying to collect a debt for XXXX XXXX XXXX. One letter for myself and my daughter. XXXX XXXX XXXX I do not owe this debt. Legal counsel from XXXX XXXX XXXX stated that I did not get charged an early termination fee or collected attached is the letter. I never received an intent to collect a letter from them. Your collection letter was the first I ever heard of this allegation. XXXX XXXX : my daughter was never on the lease. I spoke to XXXX XXXX XXXX XXXX and XXXX ( her superior ) and they are claiming that they never sent this amount for my daughter as she was never on the lease. I spoke to them on XX/XX/22 and XX/XX/22. XXXX and XXXX are both stating that Rent Recovery Solutions is responsible for collecting debt - I told them that the letter states " Rent Recovery Solutions is trying to collect a debt for XXXX XXXX XXXX XXXX XXXX ( property XXXX also said that she did not know the legal counsel from XXXX XXXX XXXX had decided not to charge an early termination fee. I forwarded the document shared with you.
10/02/2023 Yes
  • Debt collection
  • Rental debt
  • Attempts to collect debt not owed
  • Debt was paid
  • AZ
  • 85379
Web
I've received numerous phone calls from Rent Recovery Solutions attempting to collect a debt. My mother and I were on a previous rental lease together and she too has been receiving an overload amount of phone calls attempting to collect this supposed debt. We each receive phone calls daily, on the weekends, early in the morning and our family members have also been contacted in this company 's attempts. My mother and I have no outstanding debts to a renter or creditor and no proof from this company has been submitted to us. I have a log of phone calls from this company and it's harassing to not only myself -- but also to the family members who've been contacted by this company. I am requesting for Rent Recovery Solutions LLC to cease and desist from all contact of myself, my mother -- as well as other family members and for an immediate stoppage of any attempt to collect a debt as well as for their threats to place collections claims with credit bureau agencies to stop. Rent Recovery Solutions is in violation of fair debt collection practices act.
01/21/2020 Yes
  • Debt collection
  • Other debt
  • Written notification about debt
  • Notification didn't disclose it was an attempt to collect a debt
  • CA
  • 92704
Web
HI ABOUT 3 YEARS AGO OR LONGER MY JOB TRANSFER ME TO NEW MEXICO AND I FOUND A APARTMENT CALLED XXXX XXXX XXXX I FILLED OUT A APPLICATION AND GOT APPROVE I EXCEED WITH THE DEPOSIT AND FIRST MOTH RENTS THIS WAS ON A FRIDAY LATER THAT WEEKEND ON SUNDAY I GOT NOTICE FROM MY EMPLOYER THAT THEY WERE SENDING ME BACK SO I WENT IN THE OFFICE AND TALKED TO ONE OF THE MANGER AND TOLD HER MY SITUATION ABOUT THE JOB SHE ASKED IF I MOVED IN AT ALL I SAID NO WHICH I HAVENT SHE SAID OK I WOULD FORFIT MY DEPOSIT AND RENT AND ILLJUST HAVE SURENDER THE KEYS I GAVE THEM TO HER SHE WALK OFF THE APARTMENT WITH ME AND I ASKED HER IS THERE ANYTHING ELES I NEED TO DO SHE SAID NO. FAST FORWARD 3 YEARS LATER WHEN I TRYING TO GET APARTMENT I GET DENIED BECAUSE I OWE XXXX DOLLARS OF RENT! SO I CALL THE CREDITOR WHICH THE DEBT IS SENT RENT ROCVER SOLTIONS AND THERE SAYING I OWE XXXX WHICH I DIDNT GET NO LETTER OR CALL FROM THE APARTMENT OR ANYONE SAYING I OWE ANYONE. I HAVE TRIED TO CALL THE XXXX BUT THEY ARE REFERING ME TO RENT RECOVER SOLTIONS AND THEY CANT DO ANYTHING ABOUT IT
03/22/2018 Yes
  • Debt collection
  • Other debt
  • False statements or representation
  • Attempted to collect wrong amount
  • GA
  • 30319
Web
I have lived at a rental property current name ( XXXX XXXX XXXX ) with my ex girlfriend back in 2013 XX/XX/XXXX ( we both signed the lease ) for only a month in a 6 month lease term that soon after i found out my ex girlfriend stole my check books and Debit card and had to leave the rental apartment and involved polices and paid termination fee of one month rent by myself since she was a felon and i was not aware of. I filed lawsuit meanwhile against my ex girlfriend and she founded guilty because of identity theft and forgery. After few months passed i received a letter from XXXX XXXX XXXX XXXX that i owe XXXX $ approximately to the apartment i lived only a month though paid them one month advanced plus deposit. This has been affecting my credit and life in general since they keep harassing me because of that even though i explained them the situation and the money i paid for additional one month rent before leaving that place. I believe i am a victim of unfair credit report by XXXX XXXX XXXX XXXX ( XXXX XXXX XXXX XXXX XXXX XXXX XXXX, GA XXXX )
11/08/2023 Yes
  • Debt collection
  • Rental debt
  • Took or threatened to take negative or legal action
  • Threatened to arrest you or take you to jail if you do not pay
  • NC
  • 28314
Web
I am a victim of identity theft and I request for this account to be removed for I didnt apply for any apartments ; this caused me a lot of pain and suffering. To my knowledge someone got access to my information and used my identity to apply for an apartment. I contact the collection agency and they are threatening to sue me if I do not pay ; I am tired of this They are engaged in a willful and persistent pattern of behavior rather than a soared mistake. The FDCPA provide consumer the right to bring a civil cause of cause of damages caused by abusive behavior, manipulation, and improper debt collection practices. EACH REPRESENTATIVE HIDES THEIR IDENTITY! EVERY TIME I CALL THEY PICK UP AND SAY THEY CANT GIVE THEIR NAME! This is another illegal practice that they are involved in. They only answer and say thanks for calling rent recovery solutions and when I ask for their name they laugh and say I cant give you! This is very unprofessional. This company is obviously a scammer ; they cant identify themselves nor break down solid prove that I owe them.
08/01/2016 Yes
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • Disclosure verification of debt
  • Not given enough info to verify debt
  • GA
  • 30067
Web
Rent Recovery Solutions contact me in regards to a debt with a landlord-tenant dispute. They informed me the debt was associated with an " eviction '' that had occurred. I asked them if the debt had been verified, they confirmed, and I then requested to see paper work associated with the eviction ( court papers, court date, etc. ). They would not disclose this information, as I already knew the landlord did not provide me with an eviction notice, nor was I given an opportunity to defend myself in court. This all stems from a last month rent withholding due to the property being deemed uninhabitable per a city violation that was issued by XXXX XXXX that was not acted upon. I have tried multiple times to contact XXXX XXXX ( XXXX ) regarding this matter only to get no response. I beg of you to please look into this matter as I am almost certain there is some form of fraud taking place as this debt went from {$840.00} ( one month of rent withheld ) to almost {$5000.00} without a court date, eviction notice or legitimate verification of debt.
03/04/2023 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • TX
  • 78665
Web Servicemember
Rent recovery solutions account : XXXX has now posted collections to my account nearly 2 years after I lived at the XXXX XXXX XXXXXXXX and had to break the lease due to Government Official Business and Family Medical Emergency all of which was exempt form any further payment and the lease was broken without any charges. These folks are known to be bullies and scammers who press people for money they do not owe. They are literally in the top XXXX companies who get complaints in their industry. This is not a dept that I owe them, and they have no applications nor evidence that I owe them anything. They do not have my written permission from me stating that this is my debt and that they can report this. They need to stop this activity immediately. I am a XXXX combat veteran facing some serious health issues. Their actions are causing me and my family distress and hardship that we are not able to bear at this time. Please help. They know they are wrong and that's why they did not even contact me. I just found this trash on my credit report.
12/29/2022 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • TX
  • 78233
Web
On XX/XX/22 I sent a request for debt validation pursuant to 15 USC 1692g and Rent Recovery responded back in the mail with a copy of an alleged lease. On XX/XX/22 I requested the method of verification pursuant to 15 USC1681 and Rent Recovery on XX/XX/22 responded back with the same alleged copy of a lease there was nothing else in either letters but that. This is a direct violation of 15 USC 1681a ( e ) as they did not do a proper investigation pursuant to 15 USC 1681a ( e ) with the specific instructions given by congress. Per congress, the instructions are made clear and Rent Recovery continues to violate federal laws by not properly responding and abiding by the structure given. I have attached my debt validation form and my debt verification form for review in proving that under FEDERAL law I am properly requesting this information to be properly answered and given to me in the timely manner in which I have asked. A lease is NOT a proper way to validate nor verify that this alleged debt they continue to furnish is mine!!
05/26/2016 Yes
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • Improper contact or sharing of info
  • Contacted me after I asked not to
  • GA
  • 30035
Web
I contested an apartment Community billing amount of {$3000.00} in XXXX where Judgement was for me to pay {$830.00}. Property Manager immediately sent {$3000.00} to Collections Agency called Rent Recovery who listed the {$3000.00} with all XXXX-credit bureaus. On XXXX XXXX, XXXX, I contacted the manager of XXXX XXXX XXXX where the Manager adjusted the amount down to {$1900.00}, and he forwarded this Corrected amount to Rent Recovery. Problem : Rent Recovery has failed to submit the Corrected Balance of {$1900.00} to the credit bureaus. I have requested a Corrected Billing from Rent Recovery, but have not received it. Rent Recovery says their requests to generate this new document was made 3-4 times and that I should have it. Now Rent Recovery has said they Do Not Generated Corrected Billings or Settlement Letters. I need a True Balance Bill to verify the Corrected amount I will be required to pay. Rent Recovery is rude and will not confirm that they have sent any updated billing to me or the credit bureaus as they stated.
03/28/2021 Yes
  • Debt collection
  • Other debt
  • Took or threatened to take negative or legal action
  • Threatened or suggested your credit would be damaged
  • TX
  • 75605
Web Servicemember
Back in XXXX there was mold all over the walls of my apartment at the XXXX apartment complex. i contacted maintenance on multiple occasions and left messages for the office but no response about the black mold. i emailed them on XX/XX/XXXX about me vacating the premises because i have XXXX and other underlying health conditions and it was affecting my health they came out and just tried to paint over it and they thought i would stay. they told me over the phone that i would not have to pay the debt and they even wrote a letter of recommendation to my current apartment complex where i live now so that i could move in with no problems. now XXXX i have a collection account on all three credit reports for {$2400.00} through XXXX XXXX automated collections. now XXXX will not answer or return my calls about the debts. XXXX XXXX removed this debt in XX/XX/XXXX after filing CFBP complaint. On XX/XX/XXXX Rent recovery solution llc appeared on my credit report for the same debt but amount owed {$300.00}. I do not owe this debt
07/08/2022 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Problem with a credit reporting company's investigation into an existing problem
  • Was not notified of investigation status or results
  • FL
  • 346XX
Web
I performed a XXXX credit check on XX/XX/2022 and noticed a collection entry from Rent Recovery Solutions dated XX/XX/2022 in the amount of {$7400.00}. I was never contacted by Rent Recovery Solutions prior to the entry on XX/XX/2022 and given an opportunity to dispute this charge. After reviewing the phone number listed in the collection entry on the credit file I did a search on my phone and discovered a couple of attempted calls in the later part of XX/XX/2022 but nothing prior to the entry on XX/XX/2022. Additionally, I have not received any mail correspondence from Rent Recovery Solutions before or after XX/XX/2022. It is my understanding that collection agency 's have a responsibility to verify the debt and give the alleged debtor an opportunity to dispute the charge prior to slandering someone's credit file. I strongly dispute this charge as there is an application on file with the state of Texas to pay the rent for this situation due to Covid-19 related issues that the original creditor is well aware of.
04/26/2022 Yes
  • Debt collection
  • Mortgage debt
  • Attempts to collect debt not owed
  • Debt was result of identity theft
  • SC
  • XXXXX
Web
Someone used my identity to rent an apartment for XXXX XXXX. I did not authorize this transaction. Upon review of my credit report I filed a FTC identity theft report. I sent a copy to the credit bureau with a formal dispute letter. This company continues to verify to the bureaus that this debt accurate??? How can this account be accurate if it's fraud? According to the FCRA section 605 b this information should be blocked from my credit report. All collection attempt should cease. Because they refuse to follow the law and at the minimum have integrity to at least pause collection activity until a thorough investigation is completed. I was recently denied a loan because of this account. It was hurtful and embarrassing. This is Fraud Enablement and Defamation. It is morally incorrect and unfair that they do this to me. I'm the victim amd is being punished fir trying to correct a problem that I didn't cause. I never lived in this apartment or had any business dealings with them or gave them my personal information.
04/19/2021 Yes
  • Debt collection
  • Other debt
  • False statements or representation
  • Attempted to collect wrong amount
  • SC
  • 29579
Web
In XXXX of XXXX I had been contacted by Rent Recovery Solutions in attempt to collect a debt of {$930.00}. To my surprise this debt had been from a rental company that I had moved out of in XXXX of XXXX. I never received any proof in writing. I verbally contested the validity of the amount. I also sent a validation request to the collection agency on XX/XX/XXXX certified mail. I have the receipt. I received no response. Recently I got ahold of the original creditor who admitted they had made a mistake in how they reported the debt. They have sent documents to prove my case in this matter. This collection has been showing incorrect on my report for a year now. The collection company along with the original creditor, and the bureaus have all shown negligence in this matter. Neither of the 3 will acknowledge they have broken laws of the FCRA. Rent Recovery Solutions along with all other three parties have shown predatory practices in my particular case and I've noticed many others. This is defamation of character.
02/18/2018 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • GA
  • 30041
Web
I was residing with a person who was renting a home, I was not on the lease as a person responsible for payment. Just an additional person living in the home. I am receiving letters that a debt has been sent to a debt collector. When we moved out the balance was {$0.00}, no deposit was returned, property was not damaged, no letter was sent to a final bill or money owed, no contact with the property manager from XX/XX/XXXX until XX/XX/XXXX when I received a letter. I responded with a written response that I deny the debt. I didnt hear anything else. Then XX/XX/XXXX I was sent a letter with a lesser amount to pay. I was never advised of this debt before it went to collections and they did not notify the resident responsible for payment. XXXX XXXX did not send a bill or communicate before the collection agency and this is not proper. They can not produce verification of the debt but we have paperwork with a XXXX balance. Debt was sent to Rent Recovery Solutions LLC, who hold many complaints of misconduct and fraud.
01/20/2017 Yes
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • Communication tactics
  • Called after sent written cease of comm
  • SC
  • 29730
Web
I received a phone call from a representative by the name of XXXX along with a voicemail after it 's been told to cease all communications with me. She called me at XXXX est I missed the call and called back because I did n't know who it was calling me. So I called the number back twice the second time the representative answered I told her that I was returning a missed call she asked if I was XXXX I said yes but did n't verify any other information, according to FDCPA debt XXXX are still supposed to verify the identity of whom they are reaching, she never asked my date of birth nor my social, she did however disclose mini-Miranda which they did n't do the first time. This is my second complaint against this company for violating and breaking all FDCPA regulations. They are attempting to collect on a debt that is n't mine. I 've hired an attorney as of Monday XXXX I am represented by Law Offices of XXXX. and this company is aware of this. I am seeking legal actions against them and I am pursing for compensation.
09/15/2022 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt was result of identity theft
  • AR
  • 72034
Web
I received an alert through my identity monitoring service about debt with Rent Recovery Solutions for an apartment lease in XXXX for XXXX. I have never lived in XXXX I have lived at the same address in XXXX since XXXX. My monitoring service reported the fraud in XX/XX/XXXX. I also reported it to the XXXX XXXX apartment complex. When I reported the debt was fraudulent, they hung up on me. On XX/XX/XXXX, a fraud packet was sent to Rent Recovery via fax and again via certified mail which they signed for. The package included an ID Theft Affidavit, proof of Id, police report information, proof of my residence, etc. I have lived at the same address since XXXX in XXXX. I also included a Power of Attorney for my Fraud Resolution case manager XXXX XXXX. We have left several messages for rent recovery to discuss the account and make sure no further documentation was needed. Rent Recovery Solutions has failed to return any calls and has not confirmed receipt of the package or that the account is under investigation.
01/03/2020 Yes
  • Debt collection
  • Other debt
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • FL
  • 320XX
Web
Rent Recovery Solutions sent me a notice of collections on a debt and I promptly responded via certified mail ( in less than 30 days ) asking for validation. They took their time ( about 45 days ) and sent me limited information that did not substantiate the debt. I sent another reply asking for further information as well as proof that they are a valid collections company that is licensed to collect in my state and they did not send me the information I asked for but still reported the debt on my credit report even though it was still in the dispute process ( started in less than 30 days after first notification ). I called them and asked them to remove the debt from my credit report so we can continue the validation process and they refused. They are operating in violation of the FCRP and are offering me no recourse. I just want the federal laws to be followed and a fair chance to make sure this is a valid debt. This debt should be removed from all of my credit reports until validation can be made.
08/09/2023 Yes
  • Debt collection
  • I do not know
  • Attempts to collect debt not owed
  • Debt is not yours
  • TX
  • 77494
Web Servicemember
It is a crime to threaten lawsuit with no intention of doing so, therefore you can take heed that I am very serious about filing suit against your company. I have sent 3 previous letters to you, requesting that you remove inaccurate information from my file and you have failed to do so. Accordingly, I can show a judge that these accounts are inaccurate and that you violated the Fair Credit Reporting Act by ignoring my requests to investigate the items. My previous letters stated my reasons for an investigation and these reasons were not frivolous in any way. If this final request does not prompt you to conduct a proper investigation of these accounts in question, and send proof to me of said investigation, I will file a civil suit in my county for damages and you can travel to defend yourself. I take my credit very serious and your lack of professionalism and assistance disappoints me. I am well aware of my rights under the Fair Credit Reporting Act and I intend to pursue them to the maximum.
10/28/2021 Yes
  • Debt collection
  • I do not know
  • False statements or representation
  • Attempted to collect wrong amount
  • AK
  • 996XX
Web
I am not going to chase all this call this call that. That's your responsibility. I will however keep on filing this report until things get resolved. If I am responsible, I will pay for whatever I am responsible. You can check my credit history - I have NEVER had anything collections related. # 1 I have never even met any of the aprtment rental ppl due to pandemic. # 2 I did not damage the apartment - I lived for 2 months and then moved to village in Alaska. # 3 I was never told I had outstanding balance nor was I warned that it would move to collections # 4 Please provide proof that I caused the damage. Either show me that the damage the apartment claims wasn't there before or show me that I caused the damage. I need to see itemized list of what was wrong and what was done and how much it cost. And PROVE that I am responsible. You can contact me via email or phone. I have tried numerous times to call you guys and talk to a human. It's your job to contact me and get this resolved.
12/29/2021 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Problem with a credit reporting company's investigation into an existing problem
  • Their investigation did not fix an error on your report
  • TX
  • 75025
Web Older American
We paid Rent Recovery Solutions {$3900.00} on XX/XX/2021. The representative informed us the debt would be removed from our credit report. The debt is still showing on our credit report. We contacted Rent Recovery Solutions a second time, the representative from the company now informed us, that the credit bureau would have to remove the debt from our credit report. We are expressing Rent Recovery Solutions used deceptive, and unfair business practices by initially informing us the debt would be remove from our credit report in order to secure the debt funds of {$3900.00}. We are explaining Rent Recovery Solutions enticed us to pay the debt in full, by explaining the debt would be removed from our credit report. Please investigate this company. There are probably other consumers that have incurred deceptive practices from this company. We want Rent Recovery Solutions removed immediately from our credit report. Please asked the company to let your department hear the company recordings.
07/20/2023 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • MN
  • 55125
Web Servicemember
Im an XXXX military member currently, have been working hard for years and consider myself a very responsible and successful young man. Ive been building my credit, paying taxes and our bills, taking care of my mom and siblings, and trying to fulfill our long family dream of owning a house. Sad to say, my dreams were shattered after I recently applied for a mortgage loan and found out that my credit score is crushed and owe an almost {$12000.00} bill to a rental unit that know nothing about. Saddest story is finding out that my Dad and uncle were the ones that did this to me, they had all my information including the SS number. Havent had any connection with both for a very long time, even doubt they are in the country still, but my family and I are though and have to live being stuck with this unfair and outrageous bill. Bottom line of my story, I am a big fraud victim that needs advice, fair treatment, and help with this matter. Your help is greatly appreciated and thanks in advance.
05/15/2023 Yes
  • Debt collection
  • Other debt
  • Written notification about debt
  • Didn't receive notice of right to dispute
  • TX
  • 794XX
Web
Never received notice of collection nor proof of debt/breakdown of fees. Disputed w credit bureaus but never received response for request of debt validation. Has caused extreme damage to credit report. I want proof of debt including all names of contact, dates, what was sent and to whom & also written contract that states this can be reported. I consumer and natural person, am aware of all rights that I have, and which are protected by The Congress under the Fair Credit Reporting Act ( FCRA ). The list of accounts below has violated my federally protected consumer rights to privacy and confidentiality under 15 USC 1681. 1.Account Name : rent recovery solutions Account Number : XXXX 15 U.S.C 1681 section 602 A. States I have the right to privacy. 15 U.S.C 1681 Section 604 A Section 2 : It also states a consumer reporting agency can not furnish a account without my written instructions Delete this account immediately, unless you want to be held {$1000.00} per violation
11/09/2022 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Information belongs to someone else
  • GA
  • 30223
Web Servicemember
On XX/XX/XXXX i noticed that there are several erroneous pieces of information currently reporting to my personal credit report. The accounts are as follows : account name : XXXX XXXX amount : XXXX date opened : XX/XX/XXXX account name : XXXX XXXX amount : XXXX date opened : XX/XX/XXXX account name : XXXXy amount : XXXX date opened : XX/XX/XXXX account name : XXXX amount : XXXX date opened : XX/XX/XXXX account name : dept of education amount : XXXX date opened : XX/XX/XXXX account name : XXXXt amount : XXXX date opened : XX/XX/XXXX account name XXXX XXXX amount : XXXX date opened : XX/XX/XXXX account name : XXXX amount : XXXX date opened : XX/XX/XXXX account name XXXX XXXX amount : XXXX date XXXX account name XXXX XXXX XXXX XXXX XXXX XXXX XXXX date opened : XX/XX/XXXX account name : XXXX XXXX XXXX XXXX XXXX XXXX date opened : XX/XX/XXXX account name : XXXX XXXX amount : XXXX date XXXX account name : XXXX amount : XXXX XXXX XXXX : XX/XX/XXXX
03/29/2023 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt was already discharged in bankruptcy and is no longer owed
  • GA
  • 30309
Web
XX/XX/2023 I Reached out to this company by mailing out a Letter to Resolve my issue, I asked Rent Recovery Please provide the following : Agreement with your client that grants you the authority to collect on this alleged debt. Agreement that bears the signature of the alleged debtor wherein he/she agreed to pay the creditor. Any insurance claims been made by any creditor regarding this account. Any Judgments obtained by any creditor regarding this account. Name and address of alleged creditor. Name on file of alleged debtor. Alleged account number. Address on file for alleged debtor. Amount of alleged debt. Date this alleged debt became payable. Date of original charge off or delinquency. Verification that this debt was assigned or sold to collector. Complete accounting of alleged debt. Commission for debt collector if collection efforts are successful. Please provide the name and address of the bonding agent for XXXXXXXX XXXX XXXX
07/24/2019 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • KY
  • 40511
Web
I co-signed for my daughter an apartment @ XXXX XXXX XXXX XXXX XXXX XXXX XXXX, KY and that lease was finished out. My daughter later on signed a lease with the same Apartment Management company @ XXXX XXXX XXXX # XXXX XXXX, KY. She had an unpaid balance from that unit. This company has reported me to the collection agency/credit bureau as my debt. I showed documentation that I am not on this lease at all. They said that because I co-signed on a previous lease it is their policy that I can be held liable for another lease?. This is fraud and illegal. I demand they be held responsible for this fraud as this has dropped my credit score 40 points while I was in the process of purchasing a home. I filed a dispute against Rent Recovery the first part of XX/XX/2019 and they said it was accurate, the place was reporting it accurate. I called XXXX XXXX XXXX today and they said they could consider me a co-signer on another lease that I did not agree to.
10/19/2021 Yes
  • Debt collection
  • Other debt
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • AK
  • 996XX
Web
Second complaint - the company 'answered " the first complain but didn't answer anything. # 1. I called again to reach someone - failed. I called again and got someone they transferred me to someone else and it got nowhere. I am TRYING to resolve this but they won't let me. It's just a continuous phone ring that never leads to anywhere. I left another voicemail. # 2 Again, I never got the message that this was going to collections- and you guys just moved it to collections without notifying me. I didn't even know that I had outstanding balance. # 3 Prove to me that I am responsible for the alleged claims. They have failed to do so. I don't need to see " repair bill this amount '' I need to see specified itemized list of precisely what happened. This is my reasonable request. Please prove to me that I caused the damage and exactly what. # 4 company replied to my previous complaint by saying " contact us '' I DID. I am not getting anywhere.
07/11/2023 Yes
  • Debt collection
  • Other debt
  • False statements or representation
  • Attempted to collect wrong amount
  • KY
  • XXXXX
Web
Lived in an apartment that was managed by XXXX XXXX during COVID from XXXX XXXX XXXX the apartment received our 60 day notice. During our time with the apartment we fell behind on rent and entered into a payment arrangement which was paid in full by the move out date. Bank statements will be provided upon request. XXXX XXXX then proceeded to sell imaginary debt to Rent Recovery. Not one of these two parties notified me of any remaining debt after my move out date despite having my forwarding address, email, and phone number. When I asked the parties to validate the debt they refused i have been waiting for over a year to see proper paperwork. We have had this problem with XXXX XXXX in the past it is clearly a problem within the company. I have disputed all three credit reporting agencies they will do nothing and state that false paper work is valid. proof will also be given upon request. XXXX XXXX and rent recovery seem to have quite a scam.
10/29/2021 Yes
  • Debt collection
  • I do not know
  • False statements or representation
  • Attempted to collect wrong amount
  • AK
  • 996XX
Web
Contact me. That's your responsibility. I will however keep on filing this report until things get resolved. If I am responsible, I will pay for whatever I am responsible. You can check my credit history - I have NEVER had anything collections related. # 1 I have never even met any of the aprtment rental ppl due to pandemic. # 2 I did not damage the apartment - I lived for 2 months and then moved to village in Alaska. # 3 I was never told I had outstanding balance nor was I warned that it would move to collections # 4 Please provide proof that I caused the damage. Either show me that the damage the apartment claims wasn't there before or show me that I caused the damage. I need to see itemized list of what was wrong and what was done and how much it cost. And PROVE that I am responsible. You can contact me via email or phone. I have tried numerous times to call you guys and talk to a human. It's your job to contact me and get this resolved.
11/22/2022 Yes
  • Debt collection
  • I do not know
  • Attempts to collect debt not owed
  • Debt was result of identity theft
  • NY
  • 10705
Web
In accordance with the Fair Credit Reporting act. The List of accounts below has violated my federally protected consumer rights to privacy and confidentiality under 15 USC 1681. Account name : XXXX XXXX XXXX has violated my rights. 15 U.S.C 1681 section 602 A. States I have the right to privacy. 15 U.S.C 1681 Section 604 A Section 2 : It also states a consumer reporting agency can not furnish a account without my written instructions 15 U.S.C 1681c. ( a ) ( 5 ) Section States : no consumer reporting agency may make any consumer report containing any of the following items of information Any other adverse item of information, other than records of convictions of crimes which antedates the report by more than seven years. 15 U.S.C. 1681s-2 ( A ) ( 1 ) A person shall not furnish any information relating to a consumer to any consumer reporting agency if the person knows or has reasonable cause to believe that the information is inaccurate.
12/07/2023 Yes
  • Debt collection
  • Rental debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • NC
  • 27410
Web
I am writing to dispute accounts and inquiries that are reported on my consumer credit report referenced below that are the result of identity theft and any unauthorized inquiries and demand verifiable proof bearing my signature/electronic signature. I never authorized such action and this constitutes a violation of my consumer rights under the Fair Credit Reporting Act Section 605B. Block of information resulting from identity theft [ 15 U.S.C. 1681c-2 ] and Fair Credit Reporting Act Section 604. Permissible purposes of consumer reports [ 15 U.S.C. 1681b ]. I have contacted these companies and found these actions were initiated without any compliant validation or original proof from any of the companies reporting. These accounts and inquiries are not factual since I never authorized them and are therefore the result of identity theft and or the illegal reporting of my consumer information by creditors and or 3rd party data furnishers.
11/07/2023 Yes
  • Credit reporting or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Account information incorrect
  • TX
  • 77449
Web
In accordance with the Fair Credit Reporting Act. The list of accounts below has violated my federal protected consumer rights to privacy and confidentiality under 15 USC 1681. The following accounts are not accurate : RENTRECOVERY {$2100.00} 15 U.S.C, 1681section 602 A. States I have the right to privacy. 15 U.S.C 1681 Section 604 A Section 2 : It also states a consumer reporting agency can not furnish an account without my written instructions. 15 U.S.C 1681c ( a ) ( 5 ) Section States : no consumer reporting agency may make any consumer report containing any of the following items of information. Any other adverse item of information, other than records of convictions of crimes which antedates the report by more than seven years. 15 U. S. C, 1681s-2 ( a ) ( 1 ) A person shall not furnish any information relating to a consumer reporting agency if the person knows or has reasonable cause to believe that the information is inaccurate.
06/12/2023 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • TX
  • 75115
Web
I have attempted to reach out to the apartments whom filed the debt illegally. They allowed me and the other party whom was living there at the time the option to either move out of the apartment by a set date due to me being layed off my job or stay and receive an eviction notice. The deal when we left was that we would have no financial obligations what so ever and no evictions would be applied to our credit. We decided that that was the best overall decision. A few months ago my credit XXXX alerted me that I was debited the eviction. I have attempted to contact the property XXXX a week since XX/XX/XXXX including today XX/XX/XXXX. They never respond to my voicemails when I call from my number and the XXXX time I called from a different number and said my name they hung up and never answered that particular number again. The other party has since gotten the debt removed yet when trying the same action it stays on my credit report.
06/25/2021 Yes
  • Debt collection
  • Mortgage debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • NC
  • 27265
Web Servicemember
Rent Recovery Solutions sent me a letter in XXXX of XXXX I sent a letter requesting the debt be verified the only thing I received was a summary of move out charges Which doesn't constitute verification under the FDCPA in XXXX of XXXX I sent another letter requesting the debt be verified at which time they sent the same move out summary again the doesn't verify that the debt belongs to me on XX/XX/XXXX I sent another letter requesting verification i again received the same move out summary then I filed a complaint with the CFPB on XX/XX/XXXX the company responded and said that it would no longer report said debt until I was furnished copies of the required documents Again I mailed them a letter requesting that they stop reporting said debt it was signed for by XXXX XXXX on XX/XX/XXXX I still haven't received anything that was requested under the FDCPA but there still reporting it which is a violation of FDCPA section 809 ( b )
07/25/2016 Yes
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • False statements or representation
  • Attempted to collect wrong amount
  • GA
  • 319XX
Web
RE : Rent Recovery XXXX XXXX XXXX XXXX Account No XXXX I have never paid late. The amount due is in error and does not take into account the more than {$1000.00} they received from me that I never got credit for, OR the {$400.00} deposit that was not returned to me. This amount is due TO me, not to them, for making excessive and extraneous errors in their bookkeeping systems. The credit bureau report claims of Rent Recovery, XXXX XXXX, and XXXX XXXX are fraudulent and should be removed from my credit report immediately. Their address is : XXXX XXXX XXXX XXXX XXXX XXXX GA XXXX. Also, XXXX XXXX no longer exists and there is no XXXX XXXX that is a legal entity in the state of Georgia at this time. These companies no longer exist and there is no money due to defunct companies that ceased to operate due to illegal collections and mismanagement of funds. I have documents proving this as fact and can present them on request.
09/20/2022 Yes
  • Debt collection
  • I do not know
  • Written notification about debt
  • Didn't receive notice of right to dispute
  • IL
  • 60505
Web
Today is XX/XX/XXXX I received a credit report notification for a new account I checked and the account is for over XXXX XXXX of unknown debt I dont owe that to anyone. Ive never done business with rent recovery solutions at anytime. Im disputing this debt and any tradelines affiliated with it.this company violated my rights as a consumer by placing this unverified debt onto my credit as a consumer I have the right to be notified of my said debt and it has to be verified this company failed to follow those guidelines failed to issue any notification or provide any communication prior to placing this account on my credit file Im disputing this debt in its entirety and Im requesting a debt validation letter immediately Im also requesting this account be removed from my credit as its not my debt nor has it been or I will pursue litigation due to unfair debt collection practices which is a violation of my rights as a consumer
08/13/2020 Yes
  • Debt collection
  • Mortgage debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • GA
  • 30045
Web
To Whom It May Concern : Im responding to your letter. This is the first piece of correspondence Ive received from you on this matter. I believe I do not owe your firm what you say I owe, and I request that you please provide me with the following : tell me what I owe money for illustrate how your firm calculated the total amount in question. provide me with any copies of signed documents showing that I agreed to pay what you firm claims I owe. show me that you are licensed in GA, and give me your license number. stop contacting me about this matter, or any other you have, except to provide me with proof that I owe what you say I owe. I request that the company that you say I owe money to be sent a copy of this dispute, so that they do not report this on my credit report. I further expect that if you already reported me to a credit bureau, you notify them that I have not and do not agree with this debt in question.
11/08/2017 Yes
  • Debt collection
  • I do not know
  • Attempts to collect debt not owed
  • Debt was result of identity theft
  • OH
  • 43110
Web Servicemember
On or around XXXX XXXX, Rent Recovery Solutions placed several calls to me stating I owed money to XXXX XXXX XXXX XXXX. I told them over the phone I had no clue who they were and I have never done business with them. The Rent Recovery Solutions spokesperson stated that it would be reporting to my credit report. Sure enough, it has reported to XXXX and XXXX. I filed a dispute with both companies and XXXX deleted the collection after investigating and determining it to be fraudulent. XXXX has been investigating it for over a month at this point. I am attempting to purchase a home however this fraudulent information is damaging my ability to do so. I request that the CFPB on my behalf contact XXXX and anyone required to remove this collection from my reports. I have filed a police report with The XXXX of XXXX Police. The collection is titled : RENT RECOVERY SOLUTIONS Ammount : {$100.00} XXXX XXXX XXXX XXXX XXXX XXXX XXXX.
06/13/2023 Yes
  • Debt collection
  • I do not know
  • Attempts to collect debt not owed
  • Debt is not yours
  • TX
  • 76135
Web
I am in receipt of Rent Recovery Solutions letter informing me that they are handling the collection of the account # XXXX for {$1300.00}. However, after reviewing my records, I am unable to find any documentation of any contractual relationship between Rent Recovery Solutions & me, legally listing you/your company as a person/company entitled to enforce a commercial claim against me. I mailed a letter demanding verification and validation. This was a demand for proof of contract to substantiate Rent Recovery Solutions claim. I legally demanded you/your company to provide me with a certified copy of an original contract, BEARING MY WET SIGNATURE, specifically naming the above company as a person entitled to enforce a commercial claim against me. My legally demanded requested information was ignored and Rent Recovery Solutions continues to report this fraudulent and unverifiable item on my XXXX, XXXX and XXXX reports.
02/26/2018 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • FL
  • 32807
Web
I cosigned for my niece, so she could move into an apartment the XXXX school year. I have not been on any of her leases since. XXXX XXXX XXXX, XXXX has been trying to collect a debt invoice from the 2017-2018 lease, I am not on that lease. Further more the amount they are trying to charge is twice as much as stated in the lease, which would invalidate the invoice also. I have talked to XXXX XXXX XXXX, XXXX, they have put my case on hold in XX/XX/2018, but have recently ( XX/XX/2018 ) reported the debt to the Credit Bureaus. XXXX XXXX XXXX, XXXX today ( XX/XX/2018 ) says it is their " Right '' to put the debt on my record even though it is " Under Investigation '' with them. On XX/XX/XXXX XXXX XXXX XXXX, XXXX said they would send me all documentation they have about me, they never did, and now refuse to give me any further documentation about the debt ( they hung up on me during the phone call this morning ).
10/10/2023 Yes
  • Credit reporting or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Information belongs to someone else
  • TX
  • 77082
Web
1. XXXX XXXX XXXX XXXX 2.XXXX XXXX XXXX 3. Rent Recovery Solutions XXXX BE ADVISED, this is a notice sent pursuant to the Fair Debt Collection Practices Act, 15 USC 1692g stating your claim is disputed and validation is requested. This is NOT a request for " verification '' or proof of my mailing address, but A request for " Validation '' made pursuant to the above-named TITLE and Section. I respectfully request your offices to provide me with competent evidence that I have any LEGAL OBLIGATIONS to pay you. At this time, I will also inform you that if your offices keep reporting invalidated information to any of the 3 major credit bureaus ( XXXX, XXXX AND XXXX ) THIS ACTION MAY CONSTITUTE FRAUD UNDER BOTH FEDERAL AND STATE LAWS. You are in VIOLATION OF the Fair Credit Reporting Act, VIOLATION of the Fair Debt Collection Practices Act, and DEFAMATION OF CHARACTER ( per se ). These Accounts are not mines.
03/28/2023 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt was paid
  • IL
  • 60619
Web
I ended a contract with XXXX on XXXX in XX/XX/2022. I paid all fees, moved out XX/XX/2022, and returned keys XX/XX/2022. A ledger was printed with a refund of {$3.00} that was owed to me and was supposed to be sent in the mail. This was printed XX/XX/2022. Two months ago, I recently been getting harrased by a rent company called Rent Recovery Solutions saying they are collecting a debt for {$6600.00}. This has drastically effected my credit score causing my credit to go from XXXX to XXXX once it was reported to all three bureaus. I am currently in the process of buying a home and it has put me on hold due to this issue. I have no business with Rent Recovery Solutions and I have NEVER had a collection on any of my credit reports until now. I am extremely mad about this issue. When I tried to contact the company they informed me to call corporate and corporate informed me the debt had already been sold.
07/15/2023 Yes
  • Debt collection
  • Other debt
  • False statements or representation
  • Attempted to collect wrong amount
  • TX
  • 75074
Web
I lived in XXXX on the XXXX. My lease ended in XXXX of 2022. I began to do month to month payment. The amount was {$500.00} more. In XXXX I gave my notice that I would be moving out at the end of XXXX.I received a eviction notice. I had paid my rent for the month. I went again and told them I will be moving XX/XX/XXXX, which I did. The assistant manager at the time told me to disregard the eviction notice. I checked my mail and I had a letter from the judge saying that if I pay a fee from court and the next month rent I could stay after I had already moved out. I turned my keys in. The office people was XXXX. They change my lease date and everything else. Every time I call about it Im informed that they have a new manger and is under a new corporate and its no way they can help me. Im asking that this be removed off of my credit report Now. I do not owe this large amount especially any rent amount.
04/11/2023 Yes
  • Debt collection
  • I do not know
  • Attempts to collect debt not owed
  • Debt is not yours
  • TN
  • 37013
Web
I am submitting a complaint because XXXX XXXX XXXX refuses to delete a delete collection off my credit profile. This debt was never mine and is stated that it has already been charged off. This collection agency has been harassing me for almost three years. I have sent letters directly to the third-party company as well as the credit bureau XXXX I sent my first letter on XX/XX/, asking for COMPLETE validation of the debt, and they still haven't given it to me. I also sent a second letter on XX/XX/. This collection was also REMOVED from my credit profile almost 2 years ago and now it is back. It was removed due to being affected by covid19 as well as no response from the asst. property manager at the time. I was in communication with her and she told me she would not send me to collections and she still did anyway. ( see attachment below ). Lastly, XXXX and XXXX have removed it but XXXX refuses.
03/12/2016 Yes
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • False statements or representation
  • Attempted to collect wrong amount
  • XXXXX
Web
Rent recovery services on behalf of XXXX XXXX XXXX Texas. I was ill and had to return to XXXX to hospital in XXXX XXXX - still attending XXXX XXXX! There was about 6 weeks left on my lease which ended XXXX XXXX. I was given no option for return of full XXXX bed flat of furniture incl XXXX inch TV, art work etc. I owe approx XXXX in rent although XXXX advised me that they had changed locks on door, and no access to get belongings, when I let them know I was in hospital in XXXX ie before end of lease. This debt has been reported by rent recovery services, a collections agency on behalf of XXXX for the amount of {$4200.00} to the credit agencies, more than 100 % interest in 8 months!!!!!!! They are ensuring that this bill will rise exorbitantly month by month so can not be repaid. Also the value of my goods were more than {$2000.00} ( the bill ) and I was never given any option to recoup them.
06/16/2023 Yes
  • Debt collection
  • I do not know
  • Attempts to collect debt not owed
  • Debt was result of identity theft
  • GA
  • 30518
Web
RENT RECOVERY SOLUTIONS, LLC has been harassing me for over 2 years. The first letter I wrote to them was a debt validation letter in XXXX of XXXX. They never validated the alleged debt. Ive filed numerous complaints through the CONSUMER FINANCIAL PROTECTION BUREAL and to the Attorney General. I've sent them an identity theft report and a notarized affidavit. This is beyond stressful. I have had to get a XXXX because the XXXX XXXX XXXX XXXX This account came on my consumer report when my apartment caught fire and I needed to find another home and I couldnt because this looks like I owe a rental company that I dont. I just want RENT RECOVERY SOLUTIONS, LLC to stop harassing me and violating the law. I also sent them a cease-and-desist notice XXXX of XXXX and they still wont stop with the harassment and abuse. I feel like Im being attached in an abusive relationship again. Its too much!
08/04/2015 Yes
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • False statements or representation
  • Attempted to collect wrong amount
  • TX
  • 76012
Web
In 2011 I left my XXXX husband. We had three months left on our lease and I stayed at home with my parents and paid the remaining three months. I also turned in my 60 day notice in XXXX of 2011 and our lease was up in XXXX. ( I paid XXXX, XXXX and XXXX rent ). I talked to the lease lady and she said I was all clear. After our lease XXXX XXXX signed a new lease and they did not take my name off and put in lease in my name without my permission! I found this out years later when Rent Recovery Solutions had a {$2500.00} collect charge. I tried calling XXXX apartments and they could not help because they were under new management. I called the old management company and they could not provide me any information on the lease dates etc. I have gotten this removed from XXXX and XXXX but it is still on my XXXX report. This lease was started without my permission and the charges are not mine.
10/21/2023 Yes
  • Credit reporting or other personal consumer reports
  • Credit reporting
  • Problem with a company's investigation into an existing problem
  • Problem with personal statement of dispute
  • FL
  • 32256
Web
I applied for an apartment home, but got denied. When the representative called me she said if I can get it removed from my credit I could get the apartment. First of all I didnt know that charge was on my credit report until the housing company did a credit check. To date I have disputed this charge five ( 5 ) times and every time I disputed this charge each credit bureau agent that assisted me did agree it was a strange document and was not sufficient to support this remaining on my report, but each time I got denied for removal of this file. The last agent I spoke with a couple of weeks ago gave me your information and told me to contact your agency. I believe this file is an unfair and very inaccurate file on my report. I need help, Ive done everything, for 5 months Ive been at this, if you can help me, I need it. This is keeping me from getting a home a place to live. Help
04/12/2016 Yes
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • Cont'd attempts collect debt not owed
  • Debt resulted from identity theft
  • AR
  • 72703
Web
I am a victim of identity theft and on XXXX XXXX, 2016 I send a formal dispute to Rent Recovery Solutions ATTN : XXXX XXXX. This request was sent Rent Recovery Solutions via Fax to XXXX and the transmission verification report states result OK. Enclosed with the request was the following : a copy of driver 's license, proof of address, the police report, Power of Attorney, credit report, Social Security card, and police report as required. We have yet to receive confirmation from Rent Recovery that our dispute was received nor have we heard back from XXXX XXXX after several attempts. Our dispute has now been pending for over 65 days and this should have been ample time to at least hear back from the company. I am not requesting that this account been deemed fraudulent and to obtain a clearance letter to ensure my client will not be held liable for this debt at a later time.
12/08/2023 Yes
  • Debt collection
  • Rental debt
  • Attempts to collect debt not owed
  • Debt was result of identity theft
  • OR
  • XXXXX
Web
got a notification on my credit report that my score went down a lot. checking into it found out that someone has rented an apartment using my information and ran up a bill of {$5200.00}. now a collection agency Rentsolutions account # XXXX has my account. I have had identity theft in the past and have cleared it up but this one i have desputed and they will not change it or clear it for some reason. The address is XXXX XXXX XXXX XXXX XXXX la XXXX i have never rented anything in louisiana nor been there. i have filed a police report, sent copies of my address plus copy of bills with my adress, copy of my drivers license and a police report number XXXX to XXXX who sent to rentrecoverysolutions to dispute they said nothing changed and it was my bill police report at XXXX oregon police department XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXXXXXX XXXX XXXX
03/07/2021 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt was paid
  • AL
  • 35022
Web Servicemember
I entered into a lease with XXXX XXXX XXXX on XX/XX/2020 and due to maintenance issues with the property I had to terminated the lease less than 2 months into the lease agreement. I paid the amount due of XXXX which is attached. I also included a copy of the money orders indicating payment. I requested a copy of the money orders and asked property management to write paid in full on the copy of the money orders. The reason for the request is because they stated they will send me a copy of the receipt in the mail. I wanted proof that the account was paid prior to leaving due to the numerous issues I had with misrepresentation while being a resident. A couple of weeks later on XX/XX/2020, I received a call that I owed an additonal {$780.00} dollars. I provided proof of payments and the statement I received. They stated it must have been an error in the statement.
03/10/2023 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Old information reappears or never goes away
  • GA
  • 30058
Web
According to the FCRA Rent Recovery Solutions is not the original creditor and purchased my information illegally and must have my written consent to purchase my information witch they did not do Once again i have mailed this company a notarized affidavit ( XXXX XXXX XXXX XXXX XXXX ) with all violations and each carries a {$1000.00} fine, 15 USC 1681B PURMISIPLE PURPOSE ( a ) In general Subject to subsection ( c ), any consumer reporting agency may furnish a consumer report under the following circumstances and no other : ( 1 ) In response to the order of a court having jurisdiction to issue such an order, a subpoena issued in connection with proceedings before a Federal grand jury, or a subpoena issued in accordance with section 5318 of title 31 or section 3486 of title 18. ( 2 ) In accordance with the written instructions of the consumer to whom it relates.
05/18/2023 Yes
  • Debt collection
  • Other debt
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • TX
  • 794XX
Web
In my previous complaint I sent clear communication of what I need. This is direct contact being that the complaints are sent directly to companies. Since I have already requested my proof of debt to you directly thru the complaint, I will take you response of contact directly as a refusal because again, this is direct communication. And it is monitored. All proof of debt should be responded to this monitored and time stamped complaints. Here is your direct contact. If I dont receive debt validation in timely manner then I will pursue for violation. I am in process to seek legal counsel. Will continue to dispute. There is an option to reply to as well as upload documentation to this complaint. Again this is my second attempt after this Im prepared to seek litigation. All responses / correspondence /documents should be replied back to this complaint.
01/10/2023 Yes
  • Debt collection
  • Other debt
  • Written notification about debt
  • Didn't receive notice of right to dispute
  • IL
  • XXXXX
Web Older American
This morning I was contacted ( via phone call ) by a debt collector concerning a claim that a debt was owed to XXXX XXXX XXXX, XXXX XXXX, La. The debt collector said they attempted to provide a notice of validation at the last known address. The address that the notice was sent to was not a correct address and the forwarding address had expired. I requested that the debt collector send the notice of validation to my correct address and they informed me that they don't send a second notice. This seems to be in violation of my rights as a consumer as I have not received notice of my right to validate or challenge the debt. I request that XXXX XXXX send me a notice of validation at the address that I provided to their debt collector today so that I may exercise my rights as a consumer. XXXX XXXX also added charges to the debt that were not due to them.
10/05/2016 Yes
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • Cont'd attempts collect debt not owed
  • Debt is not mine
  • OH
  • 43219
Web
I applied for an apartment at XXXX XX/XX/2016. After being approved for the apartment, I decline the apartment offer. I paid them the application fees which are non-refundable. This week, I received a letter from a collection agency stating they have placed an eviction notice on my credit account and is suing me for {$3600.00} for an apartment that I never stayed in or even rented. They do not have a lease in my name NOR have I never signed one. I never lived in this apartment complex, only completed an application. They even tried to garnish my wages. How can I be garnished if there is no court date? This is unlawful and I want my this off my credit. I have spent days trying to clear up something that is not mines. I try contacting the apartment complex and this debt collector and no one is doing anything. This needs to be rectified immediately.
09/21/2017 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • GA
  • 30344
Web
ive recently been trying to get the matter of a debt that was placed on my credit resolved. Due to this debt being falsely placed on my credit report ive tried different options with no success. Ive sent 609 letters asking for them to validate the debt with no luck its been over 4 months with nothing. Recently i called them directly and was transferred to a XXXX XXXX. it was stated that they have no clue how the amount came about and would have to investigate, i was told it would ake 48 hours, 48 hours passed by no update so i called them back only to be notified that they still are investigating where the balance came from. So i asked the rep you guys basically reporting a debt you have no clue about she stated they 're still investigating. I told her this needs to be deleted off of my report because its inaccurate in a nutshell she told me no.
03/23/2017 Yes
  • Credit reporting
  • Incorrect information on credit report
  • Reinserted previously deleted info
  • OH
  • 44120
Web
My lease with The XXXX apartments was terminated in bankruptcy including the debt. The XXXX Apartments was sold to XXXX XXXX Apartments. The debt was then transferred to Rent Recovery Debt collections and placed on my credit report. I 've disputed the debt with XXXX And XXXX but with no luck. The dispute was opened a little over 2 months ago with no reply from XXXX. And XXXX simply adding a comment on the account that the collector could not locate me. Since the original debt was discharged I dont think they should be allowed to report it on my credit report and I 'd like to have it removed. XXXX also changes my entire report on a monthly basis changing my name from XXXX XXXX XXXX to XXXX XXXX and with each change a dozen accounts disappear then reappear a month later when they change the name again. This drastically changes my credit score.
08/26/2018 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • GA
  • XXXXX
Web
I have a collection on my XXXX credit report for the amount of {$2100.00}. I do not know what this debt is for, and the collection agency refuse to validate this debt. I have sent multiple requests asking them to properly validate this debt. I am unsure if this is my debt or not. This company refuse to cooperate with me. It is my right to request proper validation and this company has violated it by ignoring my requests. This company is hurting my chances of obtaining the credit that I deserve. It has been almost a year since I sent my first letter to validate this debt. I should not have to suffer because a collection agency refuse to validate a debt. They removed this account from my credit bureau reports then reinserted it on XX/XX/2018, without properly validating this debt. I have yet to receive any correspondence from this company.
12/23/2022 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • TX
  • 78245
Web Servicemember
RENTRECOVERY XXXX XXXX XXXX XXXX XXXX XXXX XXXX, GA XXXX Account XXXX {$1500.00} Please be advised I have requested validation { not verification } of an item reported to you by the above original creditor/collection agency. I have received no response from them and/or no proof to validate their claim. They have broken the law by their non-response within the time period allowed by law. I am proceeding with legal action as prescribed by law against the above-named original creditor/collection agency. Should this item not be deleted within the required time allowed by law I will seek every legal remedy available to me and file suit against the credit bureau responsible for reporting this erroneous claim. I urge you to take this extremely seriously as I have documented my case without error. I encourage response from you expeditiously.
07/09/2021 Yes
  • Debt collection
  • Other debt
  • Threatened to contact someone or share information improperly
  • Talked to a third-party about your debt
  • KS
  • 661XX
Web
Hello, I received a message from a family friend today that they had been called by a debt collector in regards to my old apartment complex. I tried to call the company in regards to this and yes I was rightfully angry but I was in no way threatening. They proceeded to hang up on me and not answer any other call attempts. I did leave 1 voice mail apologizing for my attitude and 1 requesting a call from a manager due to the violation of the fair debt collections practices act. I have received no call back and no confirmation that this matter will be handled. The debt collector not only told a 3rd party they were a debt collector but also what kind of debt it was and who the client was. I never even had a chance to handle this matter with them to begin with. I had just received their first communication letter in the mail yesterday.
04/20/2020 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt was result of identity theft
  • FL
  • 33411
Web
Some time in XX/XX/2020 I came across a derogatory item on my credit report by a company named RENT RECOVERY SOLUTION LLC in the alleged amount of {$2900.00}. I have absolutely no idea of this entity and have never done business with them. RENT RECOVERY SOLUTION LLC has obtained my private and personal identifying information without expressed prior consent violating consumer privacy laws. This item on my credit report has damaged and harm me for a period of time that I'm not even sure of. This item on my credit report has no validity, is unverified and has caused me to miss potential opportunities. This item has also restricted my ability to effectively engage in commerce for my personal, family and household upkeep and pursuit of liberty. I have contacted RENT RECOVERY SOLUTION LLC about their trespass against me to no resolution.
07/24/2017 Yes
  • Debt collection
  • Other debt
  • False statements or representation
  • Attempted to collect wrong amount
  • GA
  • 30265
Web
I n XX/XX/XXXX , I w as resubmitting an application for housing at the apartment complex I was residing due to the complex being bought by another company. I was informed at that time {$5000.00} was on my credit report from Rent Recovery Solutions. I was also told Rent Recovery had in fac t put another charge of {$5000.00} on my credit, both reported on XX/XX/XXXX . I have disputed both of these charges with Rent Recovery Solutions and the credit reporting agencies as well and yet it remains! Because of this, I have been homeless for th e last 7 almost 8 m onths. As I have continuously explained, I never signed a contract with this company. I can not even begin to fathom how a company can charge a person XXXX different amounts and on the same day! It is beyond maddening that NOT ONE single person can see there is an issue!
04/30/2021 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • TX
  • 78258
Web
I have been disputing a collection from Rent Recovery Solutions for an apartment XXXX XXXX for months. I've written them both, the collection agency and the apartment complex, because I don't believe that this balance is anywhere near correct. I've gotten no response from either of them but the collection agency calls non stop and will not give me any info but demand payment. I called the collection agency directly hoping to get some assistance they were unable to find me in their system. I asked then how come they are calling me demanding payment, they had no explanation. I called the apartment complex and spoke with the leasing manager. They had no record of me and no record of the collection agency either. This has been on my credit report XXXX of XXXX and I've been disputing it since XXXX of XXXX with no results what so ever.
04/30/2021 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • TX
  • 78258
Web
I have been disputing a collection from Rent Recovery Solutions for an apartment XXXX XXXX for months. I've written them both, the collection agency and the apartment complex, because I don't believe that this balance is anywhere near correct. I've gotten no response from either of them but the collection agency calls non stop and will not give me any info but demand payment. I called the collection agency directly hoping to get some assistance they were unable to find me in their system. I asked then how come they are calling me demanding payment, they had no explanation. I called the apartment complex and spoke with the leasing manager. They had no record of me and no record of the collection agency either. This has been on my credit report XXXX of XXXX and I've been disputing it since XXXX of XXXX with no results what so ever.
05/30/2023 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Problem with a credit reporting company's investigation into an existing problem
  • Was not notified of investigation status or results
  • TX
  • 77077
Web
I'm having difficulty when I contact the RENTCOVER SOLUTIONS at ( XXXX ) XXXX to rectify the situation which is in error by submitting the court report and fact statement. I also had contact the XXXX credit report company. I uploaded the information to their site and sent the information via register mail on XXXX to XXXX XXXX XXXX as XXXX demands it in order to resolve the issue on my credit report The XXXX will say I should contact collection agency ( which they don't responded ) and I can't get straight answer from XXXX after uploading the court report paper. I called XXXX since they indicate my dispute result is not available on line and I must call them to this number, but its no way you reach any one life to resolve your issue in XXXX or the collection agency after sending all the information requested, via mail or phone.
01/05/2017 Yes
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • Cont'd attempts collect debt not owed
  • Debt was paid
  • GA
  • 30106
Web
First thing first they have a account on my credit report twice for the same amount and then telling me that it is valid without validating the debt. The company has been permanently closed and no longer in business and they are trying to collect a bogus debt. Rent Recovery for the amount of XXXX is listed on my XXXX account twice and they are telling me that it is legal. I contacted an attorney yesterday and if it is not corrected and fixed I am going to sue to the fullest extent of the law. I will not stop until it is corrected and fixed. I will be contacting the attorney general and the federal trade commission this has caused me so much stress and they fail to address it or correct it. How is reporting something twice for the same amount legal when I do no owe anything. I want it investigated and deleted this is not the law.
10/12/2016 Yes
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • False statements or representation
  • Attempted to collect wrong amount
  • GA
  • XXXXX
Web
Two and a half years ago i lived in an apartment complex in stone mountain ga. we had XXXX vandalized cars in the course of 2 weeks. i had to move on the other side of town for a new job. we owed them our lasts months rent. that was XXXX $ they have a XXXX debt on my credit that actually i disputed that got removed but they put it back on and I 'm trying to buy a housestate .They have illegal posted derogatory information on your credit report illegally and will not provide me signed supporting documents stating you engaged in any type of business with them or their customers. I demand they provide letter on their company letter head exonerating you of any financial activity including the account number that reflects on my credit report. Also please remove this completely form all three credit agencies : XXXX, XXXX, and XXXX. ''
05/16/2022 Yes
  • Debt collection
  • Other debt
  • False statements or representation
  • Attempted to collect wrong amount
  • SC
  • 29445
Web
Rent Recovery Solutions are working on behalf of XXXX XXXX apartments located in XXXX SC. The apartment complex employees entered the apartment illegally and before an eviction was issued, while also stealing XXXX of dollars worth of personal items. Including titles to vehicles. They used a cleaning company named XXXXXXXX XXXX XXXX XXXX. Quite fitting actually. We came home to a ransacked apartment and did not receive an eviction noticed until 5 days later. The amounts being asked for are far off from what was owed. Roughly about {$1600.00} vs what they claim to be almost {$4000.00}. The apartment complex goes through management employees like no ones business, and this isnt the first time this has happened, just take a look at the XXXX reviews. Trash always over flowing, sketchy water systems, and infested with bugs and fleas.
04/11/2023 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • IL
  • 60914
Web
I have submitted three complaints XXXX, XXXX, XXXX and collector response was not a resolve to the issue to remove this debt from all credit bureaus. The collector stated it would remove once investigation was done and results were provided which is not needed. The collector has been aware of the fact by certified mail that the XXXX at XXXX were in litigation over this matter and has received dispute letters, court documents, and final decision then filed this fraudulent debt to all credit bureaus knowingly. No investigation is needed because the lakes at crossbridge has never provided collector with any valid information to support debt and since it was in litigation it should have never been filed originally anyway. This debt should be removed from credit reports immediately and is defamation of character as well as fraud
08/15/2023 Yes
  • Debt collection
  • Other debt
  • False statements or representation
  • Indicated you were committing crime by not paying debt
  • CO
  • 80504
Web
XXXX XXXX renewed our lease. We gave them a 30 days notice and they let us know that since we only gave them a 30 day notice we wouldnt have to pay the upcoming rent due but we would just have to pay a fee that we would end up getting in the mail since it wasnt a 60 day notice. We ended up not getting anything in the mail but this collection notice. We left because of the mold in the apartment due to leaks from the ceiling. Maintenance workers never came for the issue. We also left because they would turn off the apartment complexes water for XXXX or more days which kept continuously happening. My partner has taken action by calling the complex. We were told to contact someone in the next few days because the person there didnt know how to solve this financial issue but the people coming in the next few days would know.
03/04/2022 Yes
  • Debt collection
  • Other debt
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • TX
  • 76710
Web
I have never received any forms of verification on this debt that is being collected by rent recovery solutions a company based in XXXX Georgia. I have tried to reach out and get verification of the debt and talk to someone about the next steps I should take and I constantly get sent to my agents voicemail system. They have never called me, emailed me, sent me a letter or anything regarding this debt or what to do about it. They have a history of taking peoples money and not removing the debt from credit reports and Im not going to let that happen to me. They are in violation of my rights by trying to collect on a debt that I have not been given the opportunity to look over and verify. I have disputed this debt twice through XXXX with no luck and have still even after the dispute never received a letter or phone call.
02/04/2023 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • MI
  • 49001
Web
When looking for apartments to rent, a deposit was paid and kept by the leasing company on a unit with XXXX XXXX XXXX. Decided not to rent their unit because of finding a better offer and never signed a lease or rented a property from this company. I would love to see what information was sent to Rent Recovery Solutions regarding me owing rent to this company that allows them to impact and affect my XXXX XXXX with XXXX proof. I believe both these companies are happy to partake in fraud to attempt to gouge money from easy targets in a XXXX XXXX XXXX This has impacted my XXXX XXXX when currently looking to purchase a vehicle which could cost me thousands in financing due to a completely fraudulent collection account sent. I only recently received a piece of mail on the collections with XXXX other contact about a debt.
08/12/2019 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Problem with a credit reporting company's investigation into an existing problem
  • Their investigation did not fix an error on your report
  • TX
  • 76110
Web
I rented an apartment at XXXX XXXX XXXX XXXX & when I moved out I was told I was good to go & owed nothing more on my lease. A year later I check my credit to try & lease again but I cant because I have {$2400.00} on my credit report with a company named Rent Recovery. Unfortunately I do not have a copy of my lease but I do have electricity bills showing the months I was in the apartment & paid my bills. I have tried to contact XXXX XXXX XXXX XXXX & Rent Recovery to find out whats going on & havent heard back from anyone. Ive also disputed the account several times with an answer back within days stating the account is legitimate. I want to know where they are getting the right to say I owe rent when I know I do not. I have not been able to lease an apartment & refuse to pays this as I know 100 % is fraudulent.
05/01/2017 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • WA
  • 98444
Web
I did n't even live at the XXXX XXXX XXXX ( XXXX , WA ) during the period that they 're trying to charge me for. It 's extremely obvious that I moved out on XXXX XXXX , 2015 . Anyone that can read the " Move Out Statement '' that they sent me can read that my Lease was over and I moved out on XXXX XXXX , 2015 . Yet somehow they 're repeatedly sending me bills for XXXX 2015 ? Even after I 've notified you that your information was inaccurate and you were harassing me with incorrect information??? This is causing additional XXXX to me during a period that I am in and out of the hospital for XXXX XXXX . I do n't owe any money at all and was given multiple assurances from staff at XXXX XXXX XXXX of this in 2015 ( yet two years later I 'm still being harassed, this is ENOUGH ).
06/10/2021 Yes
  • Debt collection
  • Other debt
  • False statements or representation
  • Attempted to collect wrong amount
  • NC
  • 27028
Web
I signed a lease for XXXX starting XX/XX/XXXX until XX/XX/XXXX. I gave a 60 day notice prior to moving out and not renewing my lease. All of XX/XX/XXXX my account showed no balance due. If I owed, there would have been an eviction notice on my door on the XXXX. I returned my keys Friday XX/XX/XXXX, but because covid restrictions had just been put in place, I was not allowed to enter the office and was told By the manager XXXX to give them to the maintenance guy that was standing in the door way of the office. There were no papers singed and as stated in the lease a final walk-through should have been done together. Then recurved a final notice on XX/XX/XXXX in which stated I did not move out until XX/XX/XXXX. ( Tried to attach documents but the website seems to not be working, I can email them if needed )
12/17/2022 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Improper use of your report
  • Reporting company used your report improperly
  • TX
  • XXXXX
Web
In accordance with the Fair Credit Reporting Act, Rent Recovery Soluti has violated my rights. 15 USC 1681 section 602 states I have a right to privacy. 15 USC 1681 section 604 ( a ) section 2 also states, a consumer reporting agency can not furnish a account without my written instructions. 17 CFR 240.14c-6 False or misleading statements. No information statements shell contain any statement which, at the time and In the light of the circumstance under which it is made, is false or misleading with respect to any material fact, or which omits to state any material fact necessary in order to make the statements therein not false or misleading or necessary to correct any statements in any earlier communication with respect to the same meeting or subject matter which has become false or misleading.
10/20/2021 Yes
  • Debt collection
  • I do not know
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • TX
  • 77066
Web
I sent out a letter to the collection agency. Paid for a Return Receipt because I want to track if it was delivered or not as proof. The address on their website is incorrect. Every time I mailed them it returns. Then I took it to CFPB and this is my 4th time submitting a case asking them to validate the debt. They reply back with a one-sentence saying they have proof then they close the case without validating the debt. In the last response, they gave me a number to contact them. I've been trying to contact them for over a year. I'm looking to hire an attorney to communicate with them at this point because the fact that Rent Collection Agency is not giving me the right to dispute, or not communicate with me before they accessed my consumer credit report is against the consumer protection laws.
03/14/2021 Yes
  • Debt collection
  • Other debt
  • False statements or representation
  • Attempted to collect wrong amount
  • CA
  • 92571
Web
XXXX XXXX sued me and acquired a judgment against me in XXXX with out me knowing. At the end of XXXX I contacted Rent Recovery Solutions and paid that judgment. I contacted Rent Recovery Solutions as well as XXXX XXXX asking for them to file the satisfaction of judgment and they keep refusing to do so. Because of this I can not get approved to even rent an apartment or get a mortgage. I tried sending proof to the court and I was told that the debt collector or the original creditor are the ones that need to file the satisfaction of judgment with the court in order for the judgment to go away. They charged me some made up fees saying I owed somewhere along the lines of {$3900.00} initially and then claimed that I owed them {$2400.00}, when in reality the judgment was only granted for {$1800.00}
11/01/2023 Yes
  • Debt collection
  • Rental debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • GA
  • 30096
Web Servicemember
XXXX XXXX Failed to maintain the property in habitable condition because of a gas leak. I had 3 gas leaks in 30days in XX/XX/XXXX that they claimed to fix, however the gas line kept leaking. Gas leaks are a huge health hazard! I spoke to the Property manager ( XXXX ) and she told me she would let me out of my lease, however she turned around and tried to say I owed them money. I filed a counterclaim for their failure to allow me the right to live in a safe and habitable premises and the right to live in peace and quiet. They failed to come to court on XX/XX/. So the case was dismissed. I've disputed this several times, however it keeps popping up on my credit report. XXXX is the new collection agency and they are damaging my credit report! I don't owe them money and I want this removed asap.
02/07/2023 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • WI
  • 530XX
Web
This apartment complex had 6 different managers while I lived there. Terrible company with terrible reviews. I moved out back in 2019 and gave all rights and responsibilities to an ex. Even agreed that I wouldn't get any of my security deposit back. He stayed living there for another 2-3 years and owed money when he moved out due to carpet cleaning, damage to the walls, etc. This was not my responsibility! The apartment manager never filed my lease termination, never took me off the lease, and charged me for these costs after he moved out. I was never notified of this debt, I happened to see it XXXX day on my credit report through XXXX XXXX. They sent this straight to collections and never gave me a chance to argue this before it went on my credit report. See lease termination document below.
12/08/2018 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • FL
  • 32792
Web
CFPB, " Rent Recovery Solutions '' is refusing to comply with the law. They have YET to supply me with proof that I owe them money and keep sending me documents that do not have my actual signature on it from ANOTHER COMPANY. Then, the only recent response from them was " The signatures on the contract are electronic and our client holds that they are valid. '' That is literally all that was sent to me in my previous complaint REQUESTING A CONTRACT BETWEEN ME AND " Rent Recovery Solutions ''. Please tell me how in the world this addresses the issue. It doesn't. ACCORDING TO THE FCRA & FDCPA, THIS IS NOT SUFFICIENT OR VALID. A contract between me and " Rent Recovery Solutions '' must be supplied to me, and if it is not, then they MUST DELETE this account from my credit reports.
04/25/2018 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Old information reappears or never goes away
  • TX
  • 750XX
Web
I previously filed a complaint in XX/XX/XXXXof this year ( 2018 ) in which RENT RECOVERY SOLUTIONS company responded that they would remove the information from my credit report on XX/XX/XXXXclaim # XXXX Since this response the mentioned company has continued to report the information still refusing to respond or accept certified letters sent to the given address. This has been an inconvience to the process of repairing my credit and ridding it of inaccurate information. To have a company be as unprofessional and inexorable in reporting inaccurate information has been stressful to say the least. The obstinate business practices I've endured from RENT RECOVERY SOLUTIONS has lead me to file yet another complaint as well as getting a law firm involved at additional cost to me.
10/17/2021 Yes
  • Debt collection
  • Other debt
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • AK
  • 996XX
Web
I live in XXXX Alaska. The apartment that I lived in before charged for some damages to the apartment that I DID NOT cause. I only lived there for 2 months. I was never told that I had outstanding charges and I had no idea about them. I was not contacted and this was automatically moved to collections- which is hurting my credit. I contacted the debt collection agency - TWICE. I was told to wait on hold and phone shut off, and other time I left a voice message demanding to let me know exactly how this charge was done and prove to me that it was me. But they never got back to me. I need to see an itemized list of the 'damages ' that I caused and prove to me that I am responsible. And how can they just move this to collections and damage my credit when I wasn't notified?
06/23/2020 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt was result of identity theft
  • NC
  • 28211
Web
On or about XX/XX/2015 I discovered entries on my credit report that I did not make. There was an entry of {$4400.00} owed to an apartment complex that I new nothing about or had anything to do with. I contacted the police department and made an identity theft complaint. I also filed an identity theft complaint with the Federal Trade Commission. I sent copies of my FTC affidavit and the police report to XXXX, XXXX and XXXX XXXX. However, the item is still being reported by an ageny named Rent Recovery Solutions, LLC. Rent Recovery Solutions , LLC , is reporting this fraudulent information in my credit file. I was a victim of identity theft. I took all the necessary steps to resolve the issue but Rent Recovery Solutions is still reporting this negetive entry in my file.
07/26/2018 Yes
  • Debt collection
  • Other debt
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • TX
  • XXXXX
Web
There is a collection showing on my credit from Rent Recovery Solutions LLC. The address listed on each report is XXXX XXXX XXXX, XXXX XXXX, XXXX GA XXXX. I disputed this directly with the bureaus before on account of having never received proof / verifiable information as to why the debt as owed in the first place. I have attempted to contact this collector several times in writing to no avail. At first I thought they were refusing delivery because my letters were not certified, but upon sending a certified letter and having that returned as well, I realized the collector just isn't reporting accurate information to my reports, in direct violation of the FCRA. I want the account removed from my reports since it's proven unduly burdensome to contact the collector.
09/01/2015 Yes
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • Cont'd attempts collect debt not owed
  • Debt is not mine
  • KS
  • 66208
Web
Hi, I am writing because I found out that i have a debt collector that is affecting my credit score. This debt is not mine, and the collector refuses to remove it from my husband 's and my credit score. What do i do? when we told the lady that is not ours and we wanted to negotiate to get rid off it she denied, and offered for us to pay about XXXX which is what the debt showed as early this year ... i just checked this again and it went up to almost XXXX! This debt used to showed as of year XX/XX/XXXX and i checked it again and they changed it to XXXX. We reside in XXXX and under the statue of limitations it says that they should get rid of this issue next year ( 5 yrs ), but they changed the date to XX/XX/XXXX! the debt collector is : Rent Recovery Solutions form XXXX
01/17/2022 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Account status incorrect
  • NC
  • 27012
Web
In XXXX of XXXX, I spoke with a representative at Rent Recovery Solutions about their report on my wife and I credit. The report says collections/chargeoff. I have paid the balance off and was told by a representative at the Rent Recovery Solutions that the report will stay on my credit even though I have paid the balance. I then contacted CFPB and they helped me submit a complaint ( # XXXX ) against the company Rent Recovery Solutions XXXX The company responded and said that removing the report from my credit would take a some weeks to process. I contacted Rent Recovery Solutions in XXXX and they said that it takes 90 days to be removed from my credit report starting the day I reported the error to them in XXXX. It is XX/XX/XXXX and it is still on my credit report.
02/13/2017 Yes
  • Credit reporting
  • Incorrect information on credit report
  • Public record
  • OH
  • 43219
Web
Rent Recovery Solutions is falsely placing an eviction on my credit report. This creditor is stating that its accurate in which its not. I never stayed in this location, never signed a lease. I did apply for the apartment but decided not to sign the contract. I have an illegal evcition from this company and I never went to court or signed a contract. I want this removed immediately off my report as its harming me and my family. I can not get an apartment due to this. I never had any type of evictions on my report. I called this debt collector multiple times and they keep passing me around. The person handling my case is n't even returning my calls. This item should have never been on any of my credit reports. I 've been passed around NUMEROUS of times this is wrong.
04/09/2023 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • IL
  • 60914
Web
XXXX was submitted information and court documents involving Rent Recovery solutions fraudulent claim of debt owed to the XXXX at XXXX in the amount of {$7600.00}. When contacted on results of the dispute XXXX verified debt with collector even though the court documents and dispute letter provided to collector was certified mailed to them. XXXX then states I have to get a deletion letter from the collector to have it removed which I told them they are aware of everything and have also recieved certified mailed court documents and several dispute letters stating I dont owe this debt the XXXX at XXXX was in litigation with me over the matter and on XX/XX/2023 I was awarded XXXX that still hasnt been paid. Plz refer to complaints involved on matter XXXX also XXXX.
11/16/2020 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Problem with a credit reporting company's investigation into an existing problem
  • Investigation took more than 30 days
  • TX
  • 76002
Web
I've sent in letters dispute letters, to have unverified items taking off my report. I've contacted all the creditors and they where not able to verify the accounts. I've contacted the credit bureaus and nothing has been deleted. I have one XXXX XXXX XXXX XXXX with the amount of {$230.00} on my XXXX report which hasn't been verified after I sent them a letter to verify my debt. On my XXXX Report, RENT RECOVERY SOLUTIONS, LLC with the amount of {$240.00} was not verified and I need it deleted. On my XXXX report XXXX XXXX XXXX with the amount of {$1000.00} is unverified and should be removed since they didn't send the correct information to verify the debt, I was sent a letter with no signature saying that I signed for the debt and the amount was {$1000.00}.
08/05/2021 Yes
  • Debt collection
  • Other debt
  • Took or threatened to take negative or legal action
  • Threatened or suggested your credit would be damaged
  • AZ
  • 85210
Web
This is not a duplicate! I did not request proof of validation, my concern is directly what rent recovery solutions llc reporting to the credit bureaus. they reporting two different account names and 2 different original creditors. please respond only to my concern. XXXX say the account name is Rent Recovery Solutions , LLC , but XXXX just report Rent Recovery Solutions, that's two different names technically. Also on XXXX Rent Recovery Solutions LLC reporting their self as the original creditors which is inaccurate On XXXX Rent Recovery Solutions reporting The XXXX, both can't be accurate. How was my previous dispute concerning to these matters to the credit bureaus was verify as accurate, you fail to correct the inaccuracies or delete them!
10/17/2023 Yes
  • Debt collection
  • I do not know
  • Written notification about debt
  • Didn't receive notice of right to dispute
  • CA
  • 93035
Web
I noticed a negative reporting on my credit report. I did not notice it until now. It says that I owe Rent Recovery Solutions XXXX XXXX XXXX XXXX XXXX XXXX GA XXXX {$5200.00}. It says date of account status XX/XX/XXXX. The original billing agent says XXXX XXXX then its cut off on the report. It shows I did not pay as of XXXX of XXXX. I have never owed this amount to anyone and did not open any lines of credit for that amount to any company, let alone one called XXXX. It says its seriously past due but I have never recieved a call or notice. I only found out when I saw my bank stating my credit score so low when I have never missed a payment on any of my bills. Apparently this has been on there for m onths without me knowing and it is not my charge.
04/25/2022 Yes
  • Debt collection
  • Other debt
  • Threatened to contact someone or share information improperly
  • Contacted you after you asked them to stop
  • FL
  • 32218
Web
The company is in violation of 15 usc 1692b ( 2 ), 15 usc 1692b, 15 usc 1692c. Ive sent multiple cease and desist letters to the company they have not responded in a timely manner, nor did they have my consent to collect on a alleged debt another violation of 15 usc 1692e. I sent a letter on XX/XX/2022 with no response or verification that the alleged debt is mines while it is still reporting on my consumer report. They have not properly addressed my affidavit of truth that was sent out XX/XX/2022 not rebutting the violations line for line with another affidavit. The company has violated my consumer rights as the originator of credit I did not give any written consent or permission for a third party company to collect on a alleged debt on my behalf
02/02/2023 Yes
  • Debt collection
  • I do not know
  • Written notification about debt
  • Didn't receive notice of right to dispute
  • FL
  • 33020
Web
Rent Recovery Solutions XXXX ( RRS ) reported to my credit reports in the month of XX/XX/XXXX on ( XXXX ) that I have a past due balance of {$260.00} ( Account Number XXXX ). I have not received any form of communication written or verbal from RRS. A debt collector must first contact me, they are required to provide me with certain information about the debt theyre trying to collect. Secondly, the statute of limitations for debt in Florida is five years. A creditor has five years to sue you for the money you owe. Most debts are based on written agreements and the statute of limitations period for contract actions is five years. RRS stated on the credit report that the ( Date Opened ) is XX/XX/XXXX. I have been a Florida resident since XXXX.
12/18/2020 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Information belongs to someone else
  • SC
  • 29707
Web
I, XXXX XXXX XXXX, did attempt to resolve this with rent recovery solutions, and they blatantly lied here to the CFPB. I only attempted to have Rent Recovery Solutions send ANOTHER letter to XXXX because XXXX said they DID NOT receive the first one. I called every week once a week until now, because Rent Recovery Solutions NEVER REPLIED TO VOICE MAIL OR EMAILS. They are the problem now, they are reporting an account that does not belong to me, that is fraudulent and in fact,, Rent Recovery Solutions is BREAKING THE LAW by not getting their account off my credit file. They lied about me, they refused to listen to my issue, they transferred me to XXXX instead of sending another letter to XXXX because XXXX claims they did not get the first one.
02/12/2022 Yes
  • Debt collection
  • Other debt
  • Took or threatened to take negative or legal action
  • Threatened or suggested your credit would be damaged
  • GA
  • 30132
Web
I, XXXX XXXX, was sent a bill from Rent Recovery Solutions stating I owe {$4200.00} concerning XXXX XXXX XXXX. The matter at hand states I was a resident of this apartment complex, which implies that I signed a lease agreement and would be responsible for such debt. In good conscience I have never signed a lease agreement with XXXX XXXX XXXX. I have requested documentation of such agreement without successful response. I was told per management of XXXX XXXX to file : '' identity theft report and that this conversation is done and we can not help you any further ''. I simply asked for the lease agreement to provide documentation concerning this debt. I feel that I am at a loss in this situation given I have no legal attachment to this residency.
06/29/2020 Yes
  • Debt collection
  • Other debt
  • Communication tactics
  • Frequent or repeated calls
  • TN
  • 37128
Web
We moved out of XXXX XXXX XXXX XXXX in XX/XX/2020 - shortly thereafter, my husband started receiving phone calls from Rent Recovery Solutions stating that they were attempting to collect a debt on behalf of XXXX. However, I have spoken to the property manager several times and she repeatedly tells me that we have a zero balance and owe them nothing. We were mailed a final letter also stating that we owe them XXXX dollars and a refund check was included from the deposit we initially made. Why would we have gotten a refund if we still owed them money? That doesn't make any sense at all. The property manager has told me that she would take care of the issue of Rent Recovery Solutions contacting us, but unfortunately that has not been resolved.
06/10/2021 Yes
  • Debt collection
  • I do not know
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • PA
  • 19464
Web
I have disputed this account with RENT RECOVERY SOLUTIONS, and demanded that they send me validation, Ive received nothing but threatening phone calls from them! This is a direct violation of the FDCPA! As a question, are they debt collectors or attorneys? I have been told by multiple agents that they are in fact attorneys. If the agents that have been calling me are not attorneys, they are legally not allowed to tell me they are! RENT RECOVERY SOLUTIONS is flagrantly violating the FDCPA! Also, since I have not received any of the validation that I have requested, but the credit bureaus have verified the account, I would love to see that documentation! The law is quite clear, I am entitled to the same information that the credit bureaus are!
07/14/2020 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • TX
  • 77089
Web
Two accounts from the XXXX on XXXX were placed on my credit report. One account that stated I owed was verified to be inaccurate and promptly removed from my credit report. Rent Recovery was notified that there was a mistake in the accounts and that it should be removed as well. They refuse to do so. I have been contacting them for the past 2 years to no avail. I am told that it is in dispute and will not show up on my credit reports, yet it does. This is clearly a violation of the FDCPA which states that correct information should be updated in a timely manner. I need this account deleted from my credit report asap as I have waited for 2 years now and my account representative, XXXX XXXX, keeps placing me on hold or sending me to voicemail.
02/10/2016 Yes
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • Cont'd attempts collect debt not owed
  • Debt is not mine
  • GA
  • 30047
Web
i recently i filled a complain this company that has been harrasing me for years know they responded that debt is valid and also said " XXXX XXXX XXXX has made many nuisance complaints over the years : which only shows what kind of company this is the fcra states that C. Consumer reporting agencies may not report outdated negative information. In most cases, a consumer reporting agency may not report negative information that is more than seven years old, or bankruptcies that are more than 10 years old which this company is in clear violation of please see attachment please help me stop this company violation of my rights since my last complain # XXXX not only have they not removed there illegal reporting but also reported me again to XXXX
05/17/2021 Yes
  • Debt collection
  • Other debt
  • Written notification about debt
  • Notification didn't disclose it was an attempt to collect a debt
  • AZ
  • XXXXX
Web
On XX/XX/2021 i received notification of a change on my credit report. A debt owed of XXXX for rental recovery. I never received any notice that it was going to a debt collection agency. I spoke to the Regional manager of the XXXX XXXX. And she said this debt was taken care of because the damage that they claimed were from damage from water leaks. They sent me a invoice of the carpet with a 5 yr warranty. Carpet was soaked from pipe burst. All work orders were sent into XXXX XXXX XXXX I was living there for 2 years and they expect no damage and to move people asap. This company failed to send notification they were sending to any debt collection service. And never received and notices of any debt after i spoke to regional manager.
12/14/2023 Yes
  • Credit reporting or other personal consumer reports
  • Credit reporting
  • Improper use of your report
  • Credit inquiries on your report that you don't recognize
  • LA
  • 70601
Web
Around the time that I turned XXXX XXXX XXXX on XX/XX/, my XXXX sibling XXXX XXXX obtained my social security card and was able to rent out three apartments to strangers. I was never aware of the situation until I tried to get my first apartment just to be told that I've had three previous evictions on my credit. if you pay attention to the time frame there's absolutely no way an XXXX woman should be able to afford three aprtment complexes. They've never seen my face nor my legitimate information so I'm confused as to how this went on for so long and they were unaware, or maybe they simply just didn't care. I need this removed from my credit because it has been hindering me from flourishing in my life and I'm now XXXX years of age.
02/28/2023 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Account status incorrect
  • PA
  • 186XX
Web
After reviewing my credit profile as of XX/XX/2023 there had been 2 discrepancies reporting on my credit report from Rent Recovery Solutions holding an open balance of XXXX. These accounts are negatively hurting my credit profile and I ask for them to be removed immediately. 15 USC 1681 section 604 states any consumer reporting agency may furnish a consumer report under the following circumstances, in response to the court order having jurisdiction to issue such an order or subpoena. Or in accordance with the written consent of the consumer. If this is true indeed my debt please send the following documents with my written consent. If not please remove all accounts on all 3 bureaus that is negatively affecting my credit profile.
11/15/2017 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt was result of identity theft
  • TX
  • 77077
Web
I 've sent multiple letters to this agency about this not being my account. After being advised by XXXX I 've completed and sent a fraud affidavit via certified mail. I can see they received it but nothing has changed. See supporting documents. even the XXXX tracking. I am a victim of identity theft and noticed a collection from RENT RECOVERY SOLUTION. I 've attempted to dispute multiple times, however, no response on their end. Not sure what else to do. The police department told me to contact the federal trade commission which I wrote a formal complaint against RENT RECOVERY SOLUTION in regards to this matter. The XXXX also instructed me to complete and theft affidavit through XXXX XXXX. Attached is my document. Thank you
08/07/2019 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Account information incorrect
  • IL
  • XXXXX
Web Servicemember
Company not licensed to collect in the state of Illinois. This is a violation. They also never presented a contract showing I owed them any money. I noticed my credit report had a collection account on it. I immediately sent the company a letter. They in turn sent me a letter dated XX/XX/2019 regarding my request for reinvestigation. Issue is, I never requested anything be reinvestigated. I have never done business with Rent Recovery Solutions, LLC. What they did was send me a bill from another company and 2 pages of a rental agreement bearing the name of a rental complex. That agreement does not show Rent Recovery Solutions, LLC to be the company due payment, yet they sent that with an expectation of payment to them.
12/17/2020 Yes
  • Debt collection
  • Mortgage debt
  • Attempts to collect debt not owed
  • Debt was result of identity theft
  • SC
  • 29707
Web
I noticed an account on my credit file that did not belong to me. I reached out to rent recovery solutions to make them aware of the identity theft issue I experienced. I spoke with the executive VP, XXXX XXXX, and he prepared a letter stating the account was not mineand needed to be removed from my credit file. He claimed he would electronically send the credit bureaus a removal order. XXXX claims they did not receive this order. For over a month now, I have left voice mails and sent emails to rent recovery to resend this order to remove that fraudulent account. No reply from rent recovery and no resending of the order. The ignoring of my request is rude and they need to act by law and transmit this order to XXXX.
08/04/2021 Yes
  • Debt collection
  • Other debt
  • Took or threatened to take negative or legal action
  • Threatened or suggested your credit would be damaged
  • AZ
  • 85210
Web
I disputed that the collection account reporting inaccurate / inconsistent original creditors to two different credit bureaus over 3 times also provide proof to both. The debt collector that's reporting the account verified the account was reporting accurate to the credit bureaus. Even when XXXX & XXXX reporting 2 different Original Creditors & also other errors, also as different account status, XXXX reporting a past due account and XXXX fail to report a past due. FCRA say the account have to be 100 % accurate, if information on the account is inconsistent how can it be accurate. XXXX say the Account name is Rent Recovery Solutions, LLC but XXXX just report Rent Recovery Solutions, that's two different names.
08/04/2021 Yes
  • Debt collection
  • Other debt
  • Took or threatened to take negative or legal action
  • Threatened or suggested your credit would be damaged
  • AZ
  • 85210
Web
I disputed that the collection account reporting inaccurate / inconsistent original creditors to two different credit bureaus over 3 times also provide proof to both. The debt collector that's reporting the account verified the account was reporting accurate to the credit bureaus. Even when XXXX & XXXX reporting 2 different Original Creditors & also other errors, also as different account status, XXXX reporting a past due account and XXXX fail to report a past due. FCRA say the account have to be 100 % accurate, if information on the account is inconsistent how can it be accurate. XXXX say the Account name is Rent Recovery Solutions, LLC but XXXX just report Rent Recovery Solutions, that's two different names.
10/01/2021 Yes
  • Debt collection
  • Other debt
  • Written notification about debt
  • Didn't receive notice of right to dispute
  • NV
  • 89032
Web
I moved out of my apartment on XX/XX/2021 and returned the keys to the office. I asked if there was any remaining balance, the office manager told me " no, you're all set. '' Yesterday I received a negative impact notice regarding my credit report. I never received a final bill from the apartment complex nor a bill from the collection agency. Through my own research I was able to obtain the collection agency 's information. I explained the situation to them but to no avail. I explained that I would be more than happy to pay the balance but don't feel that this should be reported negatively on my credit report since I was unaware there was a balance due and never received a bill stating there was a balance due.
02/15/2023 Yes
  • Debt collection
  • Credit card debt
  • Attempts to collect debt not owed
  • Debt was result of identity theft
  • LA
  • 70816
Web
The open dates for are not accurate and the account numbers are invalid. Asterisks, never represents or corresponds to approproate account informations. Its been more than 6 months and you have never given me any response to my request to validate the debt and of its origin. I have never given any approval or permission for you to report this account. This is a violation of my rights as a consumer. I will be seeking legal assistance due to noncompliance with 15 U.S. Code 1681 ( e ) ( B ) and XXXX XXXX Compliance Standards, there are multiple deviations, deficiencies, inaccurate information, and unauthorized information listed on my credit report. Please remove these accounts referenced from my credit report.
10/12/2019 Yes
  • Credit card or prepaid card
  • General-purpose credit card or charge card
  • Problem when making payments
  • Problem during payment process
  • GA
  • XXXXX
Web
This kind of account is placed as a charged off account, be sure to inform me precisely why there's a balance indicating on the document whether it's a charge off? The balance is in fact wrong, please make sure to reverse it to zero or remove the item fully. Please also produce documentation to verify all the charges and credits in this supposed account that caused to the extremely high credit figure you might have displaying on my account. My demand to present this records is a standard information demand in accordance with my rights honored within the fair credit billing act. If you fail to give these details per my civil rights petition, please make sure you quickly remove this specific wrong posting.
07/26/2023 Yes
  • Debt collection
  • Credit card debt
  • Attempts to collect debt not owed
  • Debt was result of identity theft
  • TX
  • 75056
Web
The open dates for are not accurate and the account numbers are invalid. XXXX never represents or corresponds to appropriate account informations. It's been more than 6 months and you have never given me any response to my request to validate the debt and its origin. I have never given any approval or permission for you to report this account. This is a violation of my rights as a consumer. I will be seeking legal assistance due to noncompliance with 15 U.S. Code 1681 ( e ) ( B ) and XXXX XXXX Compliance Standards, there are multiple deviations, deficiencies, inaccurate information, and unauthorized information listed on my credit report. Please remove these accounts referenced from my credit report.
07/09/2021 Yes
  • Debt collection
  • Other debt
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • TX
  • 75104
Web
I have sent several disputes to XXXX disputing the validity of this alleged debt from Rent Recovery Solutions regarding a debt for. I have received responses stating the debt was validated. I also request to know how this was validated and received a very generic response. I received information from Rent Recovery Solutions regarding the alleged debt which was very incomplete and with discrepancies. I have had no dealing or business relationship with Rent Recovery Solutions. Furthermore how do you determine an amount past due rent for XX/XX/2015 when there is not a lease for XXXX provided. I have sent this information to Rent Recovery Solutions regarding this discrepancy. Please see attached details.
06/08/2023 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt was paid
  • FL
  • 32707
Web
This debt was paid XX/XX/XXXX. I received an alert that there was a debt added to my credit score. I did not receive any communication from Rent Recovery Solutions under my name, XXXX XXXX. This is a joint account with XXXX XXXX. XXXX XXXX and I disputed the debt and sent four types of proof, certified mail to Rent Recovery. Along with proof, we sent a letter requesting proof debt from Rent Recovery. Rent Recovery never responded and sent the wrongful {$300.00} debt to the credit agencies without providing proof. We tried calling Rent Recovery two times on XX/XX/XXXX, we were told a supervisor would call us back about the incorrect debt. It is XX/XX/XXXX, nobody has communicated with us since.
05/25/2020 Yes
  • Debt collection
  • Other debt
  • False statements or representation
  • Impersonated attorney, law enforcement, or government official
  • TX
  • 75069
Web
XXXX XXXX XXXX XXXX XXXX has my private information which is fraud! And IDENTITY Theft! and has sold it off to a third party named RENT RECOVERY SOLUTIONS.. They are using my social security number to send information out saying I have a debt which is IDENTITY THEFT! MY PRIVATE INFORMATION HAS BEEN SOLD AND monetized.. as well as mail fraud my name is not spelled in all capital letters they have broken countless laws and need to face suit ... FRAUD, MAIL FRAUD, BLACKmail, identify theft. Etc. None without my written expressed consistent. All unlawful. I am requesting that rent recovery solutions delete said debt ... Contract legal and send me funds for Fraudulent claims and IDENTITY THEFT!
03/23/2023 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt was paid
  • TX
  • 78613
Web
We ( XXXX, XXXXXXXX XXXX XXXXXXXX ) were staying at XXXX XXXX at XXXX XXXX. I have paid all my dues before my exit, which was on XX/XX/2022. I vacated the apartment on XX/XX/2022 and handed over the keys to the main office. I do not know why is rent recovery contacting me when I had settled all my dues. I contacted the off staff in XX/XX/2022, when I first hear of this outstanding amount and was informed that this is an error and has been taken care off. the ticket no for that resolution was # XXXX. I have again received a note about the outstanding amount to which I reached out again to the apartment management office. I received the ledger but it does not show that I owe any amount.
06/24/2022 Yes
  • Debt collection
  • I do not know
  • Communication tactics
  • You told them to stop contacting you, but they keep trying
  • KS
  • 66104
Web
Rent Recovery Solutions contacted myself and a family member by phone on XX/XX/2022. A dunning clause was included in the message indicating they were attempting to collect a debt. I sent written notice on that same day XX/XX/2022 limiting contact to mail and they proceeded to make contact by phone again today, XX/XX/2022. I also included in the written letter my mailing address and notified them I have not received any identifying information or notices from them. I still have not been given any notice or information either by phone or writing of any alleged debts. I have no idea if this company is legitimate or not, please advise me. The phone number I was contacted by is ( XXXX ) XXXX.
08/04/2016 Yes
  • Credit reporting
  • Incorrect information on credit report
  • Information is not mine
  • GA
  • 30052
Web
I was a victim of identity theft and over the past 2 years have been trying to get my credit back to being mine and not that of the person who stole it. I have over the past 2+ years submitted a police report to the credit agencies and those account holders only to have things still showing on my credit report that do not belong to me. I have been victimized for far too long and I do n't feel it is fair for me to have to pay an Attorney when I have done everything I can to get those items that are not mine off of my report. This has terribly affected my credit and I have lost so much and been inconvenienced so much because of this and I am tired of begging to have my life and credit back.
05/12/2022 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Information belongs to someone else
  • NC
  • 28328
Web
This account does not belong to me. It was previously deleted from my credit report when found inaccurate, and has reappeared under a different collection name. This account is fraud. Account info Account number XXXX Date opened XX/XX/XXXX Account type Collection Account Status Unpaid Status date XXXX XXXX Name RENT RECOVERY SOLUTI Address XXXX XXXX XXXX XXXX XXXX XXXXXXXX XXXX XXXXXXXX Phone number ( XXXX ) XXXX This account also does not belong to me and is fraudulent. This collection was also removed, but had reappeared. My profile has been frozen and fraud alert put on it. XXXX Account info Account number XXXX Account status Closed Date opened XX/XX/XXXX Account type Installment
10/05/2019 Yes
  • Debt collection
  • Other debt
  • False statements or representation
  • Attempted to collect wrong amount
  • FL
  • 32792
Web
This company is XXXX. My complaints have NOT been a nuisance! I AM A FLORIDA RESIDENT. Among other things, by law, you MUST provide me with your legal grounds for collecting in my state or else remove this account from my credit report! You all have been refusing to allow me my due diligence and have disobeying consumer law! Ive been submitting complaints here to no avail partly due to your 1-STAR XXXX RATING where other consumers have tried contacting you by CALLING or WRITING and either getting ignored like youre doing here to me or spoken to rudely, ALSO as youre doing here! Want me to write to you? I will DEFINITELY write to you with a lawsuit for illegally reporting this account!
01/17/2020 Yes
  • Debt collection
  • Other debt
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • AL
  • 367XX
Web
Rent Recovery Solutions, LLC. is reporting an alleged debt on my credit report since XX/XX/2017. I disputed this debt with the credit bureaus and it came back verified i have since then contacted the company and haven't received a response. Where are the documents that your company used to verify that you are reporting these accounts accurately? What is the name of the person in your company who verified the accuracy of this account? What documents did they use to verify them? Please provide me with the name of that individual, their company title, and telephone number as well as copies of the documents that they used to verify that this disputed item are being reported accurately.
08/16/2022 Yes
  • Debt collection
  • Other debt
  • Written notification about debt
  • Didn't receive notice of right to dispute
  • NC
  • 287XX
Web
Never got notification of a debt at all. Never given an opportunity to pay, all calls to the company go unanswered. No way to pay supposed debt or verify debt. Only found out it was owed because it showed up on a credit report as collections. I have stellar credit and history with all companies Ive ever been involved with. Im beyond upset about this turn of events and want the entire thing cleared up. If its a debt? Give me a way to pay for it! Its been a few weeks of attempts to clear up with no communication from this company. Should have been given not only notice of debt but a fair amount of time to pay it before any action was taken that resulted in marks on my credit report!
03/15/2022 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Improper use of your report
  • Reporting company used your report improperly
  • TX
  • 75154
Web Servicemember
Almost all of the agencies that have reported my credit have been marketing my information to obtain another payment after payments have been made. Multiple accounts have been closed also causing incorrect credit reporting and attempts to sell my information outside of the fair credit reporting act. Some of them do not report positive reflection after being paid off completely and closed they resell information to XXXX party companies with my personal information and use it to report negative reports instead of positive after payments have been made. Please contact me directly with a email or call to discuss all information regarding this issue. Thank you for all assistance
06/17/2015 Yes
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • False statements or representation
  • Attempted to collect wrong amount
  • TX
  • 77530
Web
I do not owe Rent Solutions or XXXX XXXX Apartments. I have abided by all contractual obligations and have paid my rent in full covering the entire time I resided at the apartment complex. While living at XXXX XXXX, there were XXXX instances which complex did not provide safe environment : there was damage to my property and my life was in danger by theft and possible fire as a direct negligence of the management. I will retain the right to pursue legal action for compensation if this is not immediately removed from my credit reports. As the result of their unlawful claim which has been reported in my credit history, I have been denied an application to rent in California.
08/14/2018 Yes
  • Debt collection
  • Other debt
  • Written notification about debt
  • Didn't receive notice of right to dispute
  • TN
  • 371XX
Web Servicemember
Rent Recovery Solutions open XX/XX/XXXX for XXXX. The original creditor of this debt is XXXX XXXX XXXX. Never received notification of this debt until it showed up on my credit report. This debt was created by the mishandling of funds I was court ordered to pay my ex during the divorce. She was court ordered to use this money for rent and chose to use it other things to purposely put me in a debt situation. I submitted the court degree to the original creditor but the disregarded all proof. When they would not correct the mistake I hired XXXX XXXX to dispute. In XX/XX/XXXX this account fell off my credit after dispute and removal put has now been added back to my report.
07/09/2017 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • AZ
  • XXXXX
Web
This company, which I hold no contract with nor have received services from, reported a collection account against my SSN in the amount of {$2900.00} with XXXX, XXXX, and XXXX credit reporting agencies. I requested verification of the debt and account however the business failed to provide adequate proof. Considering this business does not have a contract with me for goods or services they have provided nor have they provided adequate proof I am not obligated to pay for the alleged debt. Furthermore, Rent Recovery Solutions License # XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX, GA does not have a license, bond, nor certificate of authority to collect in the state of Arizona.
03/06/2017 Yes
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • Cont'd attempts collect debt not owed
  • Debt is not mine
  • TX
  • 78628
Web
The XXXX Apartments and their debt collection agency Rent Recovery Solutions are attempting to obtain supposed lost rent payments AFTER we were released from our rental agreement. The XXXX executed and managed a lease agreement AFTER we left and that renter was claimed to have defaulted on rent payments. The XXXX is using Rent Recovery solutions to harass us by attacking our credit and sending ongoing requests for payment as a form of extortion to get their money. To date I am able to provide numerous documents showing that we owe nothing and Rent Recovery Solutions has not provided any documentation demonstrating that they were not paid rent for the period in question.
02/18/2018 Yes
  • Debt collection
  • Mortgage debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • TX
  • XXXXX
Web
I submitted a complaint to this company on XX/XX/XXXX with an extremely in-depth case and proof as to why this debt should be removed immediately from previous medical reasons. The company responded on XX/XX/XXXX and said " We have closed this account and ordered a deletion from all the credit bureaus to which we provide credit information. '' I expected the company to honor this, however after re-reviewing my credit report today it looks like the company has still reported this as of XX/XX/XXXX on my XXXX Credit Report. I would like to have this removed immediately as they've already stated they would do so. Thank you for your help. Please see the attached image.
07/08/2017 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • AZ
  • XXXXX
Web
This company, which I hold no contract with nor have received services from, reported a collection account against my SSN in the amount of {$2900.00} with XXXX, XXXX, and XXXX credit reporting agencies. I requested verification of the debt and account however the business failed to provide adequate proof. Considering this business does not have a contract with me for goods or services they have provided nor have they provided adequate proof I am not obligated to pay for the alleged debt. Furthermore, Rent Recovery Solutions License # XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX, GA does not have a license, bond, certificate of authority to collect in the state of Arizona.
02/23/2017 Yes
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • False statements or representation
  • Attempted to collect wrong amount
  • AL
  • 35611
Web
Rent Recovery Solutions has been showing duplicate collection items on my credit report and will not remove the duplication. I have filed disputes with all credit bureaus and Rent Recovery continues to state the debts are valid. I have never received any statement from this company as to the debt owed and can only say that I did live in XXXX XXXX XXXX at one time and rented XXXX unit. There is absolutely no way that there should be XXXX identical items on my credit report and there should at least be some communication in writing showing what the debt is. This appears to be a very shady company, but I want the duplicate item in my credit reports cleared immediately.
07/25/2019 Yes
  • Debt collection
  • I do not know
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • TX
  • XXXXX
Web
Rent Recovery Solutions is attempting to collect an alleged debt from me that I do not recognize or acknowledge to owning. I have no knowledge of this account or having a contract with Rent Recovery Solutions. I was never given a notice of this debt or that I had a right to dispute it before it was placed on my credit reports. I have asked through the three major credit reports of validation for this account by showing me wet ink, original signed contracts, applications or signatures that I agreed to pay them any amount. As of yet they have not responded to my requests for those documents. I am requesting full " validation '' of this account as per my FDCPA rights.
10/16/2022 Yes
  • Debt collection
  • Other debt
  • Communication tactics
  • Frequent or repeated calls
  • TX
  • 75115
Web Servicemember
on XX/XX/22 i received a call from rent recovery where i spoke to XXXX and advised him to stop contacting me and i was paying the debt directly to the creditor and not this collection agency but he advised me i could not do that which is a lie because i spoke to the original creditor and was advised i could. He then proceeded to call more than 2 a day and up to 5 times per week, even after being asked to stop contacting me, he is still continuously harassing me with multiple phone calls a day. on XX/XX/22 he called 3 times that day on XX/XX/22 he called 2 times on XX/XX/22 he called 2 times he is calling way more then 1 time every 7 days and is XXXX me daily.
05/04/2021 Yes
  • Debt collection
  • Other debt
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • IL
  • 60607
Web
I am filing a complaint against rent recovery solutions. I have been fraudulently contacted by debt collection companies in the past for unsubstantiated debts, I've worked really hard to improve my credit and I now require full validation on all claims. I reached out Rent recovery over 2mths ago for validation I then sent another letter with a return confirmation. Attached is my validation letter I sent them back in XX/XX/2021 along with receipt for mailing the letter, confirmation that the received the letter. They have gone over 30days without response to my inquiries and validation. I request that this debt be removed from my records and reports. Thank you.
04/13/2021 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Problem with a credit reporting company's investigation into an existing problem
  • Their investigation did not fix an error on your report
  • TX
  • 75104
Web
XXXX is reporting the same account from Rent Recovery Solutions twice. The collection open dates are different for the same amount and the same account number of XXXX. I have sent multiple letters disputing the inaccurate reporting and this have not been resolved. I keep getting a response stating BOTH accounts are reporting accurately. When its clear that its is NOT. XXXX added the account in XX/XX/2020. I received no notification from the company. The dispute process has been unsuccessful, as XXXX states this is verified correct. This has impact my credit tremendously and to not have this inaccurate item removed is stressful. My next step is legal action.
05/17/2023 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • TX
  • 77536
Web
I turned in notice to my apartment/townhome as per the lease. I had 1 month on lease, I asked if I could turn in keys early, they said yes. I tried to pay last month of lease, which was about {$1200.00}. They said I would receive a bill and they would subtract my deposit etc. The bill I got was not correct and I did not break my lease, the bill was for {$5300.00}. I fulfilled everything I was supposed to do and I could not pay this amount. The apartments leased the apartment the next month. They are out nothing. This amount is not correct and should be removed entirely from my credit bureau. This is deceptive practices by the apartments and collection agency.
03/07/2018 Yes
  • Debt collection
  • Other debt
  • Took or threatened to take negative or legal action
  • Threatened or suggested your credit would be damaged
  • GA
  • 30044
Web
I have a collection on my XXXX credit report for the amount of {$2100.00}. I do not know what this debt is for, and the collection agency refuse to validate this debt. I have sent multiple requests asking them to properly validate this debt. I am unsure if this is my debt or not. This company refuse to cooperate with me. It is my right to request proper validation and this company has violated it by ignoring my requests. This company is hurting my chances of obtaining the credit that I deserve. It has been over 4 months since I sent my first letter to validate this debt. I should not have to suffer because a collection agency refuse to validate a debt.
11/20/2020 Yes
  • Debt collection
  • Other debt
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • LA
  • 71111
Web
I have responded to this company on several occasions disputing this inaccurate information that's placed on my credit profile. I have sent them all the proper documents to make sure that this account get DELETED, but they still have not followed the rules and regulations that's set in forth. So I'm reaching out to this company to help me do as such. I let them know that I was a victim of fraud and all my personal things were stolen and misused unlawfully. I have sent a complaint to the XXXX and this matter wasn't handled correctly.They asked for a affidavit and I sent that to them via certified mail. This account has nothing to do with me at all.
07/12/2022 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • CO
  • 80233
Web
Rent Recovery Solutions LLC claims me and my roommate individually owe {$310.00} as of XX/XX/22 to XXXX at XXXX XXXX. We paid all of our bills in a timely manner and XXXX at XXXX XXXX even sent us reimbursement money from our security deposit upon move out on XX/XX/22. So us owing money makes absolutely no sense. We also never received any emails or calls indicating we ever owed any money, which is illegal to automatically send debt to a debt collector. We have contacted XXXX at XXXX XXXX multiple times and its been weeks since they said they would contact us back, but havent every time we reach out. Please make sure this never happens again.
07/30/2021 Yes
  • Debt collection
  • Other debt
  • Took or threatened to take negative or legal action
  • Threatened or suggested your credit would be damaged
  • AZ
  • 85388
Web
I rented an apartment from XXXX XXXX ( part of XXXX XXXX ) I paid the move out fee and asked for a detailed statement of charges. Due to many accounting errors, a claim was made that I owed {$220.00} dollars and and I was sent to collections ( rent recovery in XXXX ) XXXX XXXX from XXXX finally determined that not only did I not owe them any money, but they in fact owed me {$230.00}. They incorrectly sent me a check for {$13.00} and a follow up check was sent for {$220.00} Rent Recovery closed the account but refuses to remove the derogatory on my credit. ( this has caused over 100 point drop in my credit score for a debt that I do not owe. )
05/09/2015 Yes
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • False statements or representation
  • Attempted to collect wrong amount
  • MO
  • 644XX
Web
I rented an apartment for 1 year, I gave a 45 day written notice prior to the date my lease was up and moved, 3 months later I received a letter stating I owed them over {$3000.00}, for not giving notice and early termination of my lease. Now the debt is listed on my credit report and I have little proof that I did give them notice and I have both my lease from there and the lease from the place I moved to, which the dates from those prove that I did n't terminate my lease early. I do not know how to go about getting this removed from my credit and I have never had any other problems with any places that I have rented before then and after.
07/06/2021 Yes
  • Debt collection
  • I do not know
  • False statements or representation
  • Attempted to collect wrong amount
  • GA
  • 30815
Web
Back in XXXX we went to court and a judgement was placed upon us for approximately {$2300.00}, by an apartment complex. They kept our deposits, and then we never heard from them. I reached out to the credit bureau, and filed a dispute, because we were wanting to move, and this was on our credit reports, holding us back. The amount was much higher than the judgement : about {$6700.00}. I don't believe we owe that much. When I disputed it, they changed the balance to the {$5000.00} range. I had the remarks about the dispute removed from the credit report, because we were trying to purchase a home, but they put it back on the credit reports.
07/14/2023 Yes
  • Debt collection
  • I do not know
  • False statements or representation
  • Indicated you were committing crime by not paying debt
  • TX
  • 75035
Web
I am writing to delete and remove the following accounts and information off of my consumer report. The accounts and information listed below should not be reported on to my consumer report. This is a direct violation of the FDCPA and FCRA and needs to be deleted and removed off of my consumer report immediately as it's violating several laws. Remove these accounts and information immediately! By law Delete all incorrect information and accounts listed in the document below from my consumer report immediately as it is hindering me and should not be reported on to my consumer report and violates several laws under the FCRA and FDCPA.
01/19/2016 Yes
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • Cont'd attempts collect debt not owed
  • Debt is not mine
  • AL
  • 352XX
Web
I signed a lease with my daughter in 2015. I received a demand letter from the apartment and replied immediately asking for more information. They did not respond and sent the file to collections. Rent Recovery contacted me XX/XX/XXXX and started reporting the collection on my credit report even though I have communicated my position in email and on the phone. They refuse to review my argument and have told me that the apartment does not have to provide any proof of the damages. I do not feel I have any responsibility for the debt and my argument is documented in my XX/XX/XXXX email to Rent Recovery. Please review the attached emails.
09/22/2021 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Account information incorrect
  • MN
  • 557XX
Web
The management company XXXX XXXX XXXX XXXX evicted me from my rental and told me I'd be charged with trespassing if I came back on the property. At the time my rent was paid and the account was closed. A year later they sent me a bill for {$8000.00} for 8 months of rent on a unit I didn't even live in. This is fraud and These are Frodulant charges!! the account was closed! rent Recovery Solutions has been made aware of this and a XXXX complaint was made and excepted the acount as Fraudulant. Even after being contacted they still haven't taken it off my account and it's cost me horrible problems and it's Againsed The law! FRAUD!!
10/26/2020 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • AL
  • 35405
Web
I certified mailed notarized letters to XXXX and XXXX on XX/XX/2020 and XX/XX/2020 disputing and requesting debt verification an validation demanding physical documents with my signature or any legally binding instruments that can prove my connecting to owing the debt placed by Rent Recovery Solutions, LLC. The collection account placed on my credit file was for XXXX XXXX in the amount of {$2400.00}. Rent Recovery Solutions, LLC. verified and validated the collections account with XXXX and XXXX both times without ever providing any of the requested documentation to verify or validate the collection account placed on my credit file.
11/17/2016 Yes
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • Disclosure verification of debt
  • Not disclosed as an attempt to collect
  • GA
  • 30314
Web
I have sent XXXX certified letters to XXXX requesting validation of the debt that they claim I owe and have STILL not received a response. The XXXX letter was signed for on XXXX/XXXX/2016 with no response. The XXXX was signed for on XXXX/XXXX/2016 with no response. I have not received validation for this debt nor has the company placed a consumer dispute comment on my credit report within 30 days of receiving any of my letters. This company is in violation of the FCRA. I have attached all letters that I have sent along with the certified letter receipt ; It has been four months with no response with validation of this alleged debt.
08/15/2022 Yes
  • Debt collection
  • I do not know
  • False statements or representation
  • Impersonated attorney, law enforcement, or government official
  • NC
  • 28411
Web
Rent recovery is breaking the law by reporting false and malicious data on my credit report and have told me they work for the government and I have to pay this bogus collection or go to jail. I Would like an investigation so rent recovery can be charged for false, malicious, and continue to, on going false reporting of the collection entry by save green storage on my credit report. Please open a criminal investigation and you will see the evidence on the attached documents. I will continue to dispute and ultimately see are going to sue rent recovery, a known company for deceptive practices and the evidence is amounting.
04/05/2023 Yes
  • Debt collection
  • I do not know
  • Attempts to collect debt not owed
  • Debt was result of identity theft
  • PR
  • 00728
Web
I'm getting these accounts on my credit at XXXX. I am very upset, because I have written directly to the companies ( XX/XX/2023 ) and sent them the police complaint in XXXX XXXX. These accounts were opened fraudulently and they say they are mine. When they are open with information from the United States that I have never lived. I have also written and called XXXX and nothing either. Who regulates consumer rights, I don't know, it's just that there is no one to protect me. XXXX XXXX XXXX XXXX Account Number XXXX .... XXXX XXXX XXXX XXXX Account Number XXXX XXXX Account Number XXXX ATTACHED COMPLAINT POLICE IN XXXX XXXX
10/26/2022 Yes
  • Debt collection
  • Other debt
  • Written notification about debt
  • Notification didn't disclose it was an attempt to collect a debt
  • TX
  • 77583
Web
I lived in the apartments that sent the amount in question to collection. I moved out of the apartment on time ( 2019 ), turned in my keys and left a forwarding address. I never received notice of anything owed, nor was I given my deposit back. Based on my lease and and XXXX, landlords have 30 days to provide written notice of any damages or anything that is to be paid that the deposit doesnt cover. I was never given any of that. Also, this is an outdated claim as I have since purchased a house. Ive never had issues with paying any outstanding balances upon move out. This claim is false and I shouldnt be obligated to pay.
05/29/2020 Yes
  • Debt collection
  • Other debt
  • False statements or representation
  • Attempted to collect wrong amount
  • GA
  • 30349
Web
I lived at XXXX XXXX for a year. Rent Recovery is trying to collect from me. I made sure I followed rules, and cleaned the place spotless before I left. I have pictures to prove it. And pictures of even getting the carpet cleaned and they still say I owe them XXXX for a deep cleaning of the apartment and broken blinds. I do not mind paying for the blinds but there needed not to be a deep cleaning at all. Any cleaning that would have been done would be normal cleaning for the next tenant to live there. A routine clean. The pictures are the exact day of move out and the picture of the lady is who did my move out inspection.
11/29/2023 Yes
  • Credit reporting or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Information is incorrect
  • FL
  • 33055
Web
My consumer report is showing that i owe {$6000.00} to rent recovery solutions For a service I did not receive nor did I commit to any sort of contract. I sent in identity theft reports, cease and desist letter, dispute letters signed and notarized, I spoke to an representative about this account prior and several inaccuracies was confirmed, The impact that this account has on my consumer report is very effective to my livelihood and children 's as well, When I contacted rent recovery solutions today XX/XX/2023 a young lady told me that they can't help me and refused to extend the helping hand to come with a resolution
07/02/2020 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • GA
  • XXXXX
Web
This company keeps saying I did not attend my move out inspection and I did. On XXXX XXXX 2019. The last time I made a complaint I added pictures as proof that management was there with me and they said they would reinvestigate and I never heard anything back from them. I will post the pictures again because these statements are inaccurate and I do plan on elevating this further in the system after trying to resolve this on multiple occasions. This company has no proof of anything they're stating in these responses. I have had it removed from 1 of the credit bureaus and I will not stop until it is removed from all 3.
10/31/2016 Yes
  • Credit reporting
  • Incorrect information on credit report
  • Reinserted previously deleted info
  • GA
  • 310XX
Web
Rent Recovery Solutions, an invalid debt on my credit repot, was removed due to the inability to verify the debt was accurately mine on the week of the XXXX of XXXX. Upon checking my credit information on XXXX/XXXX/2016, I observed this item was put back on my reports. I did not receive any verification of why this item was placed back on my reports. Also, this item is shown TWICE on my XXXX for the same debt, only the account number was changed and the amount decreased by {$1.00}, which deems this act to be an unlawful practice in an effort to continuously put and keep this fraudulent account on my credit file.
06/10/2022 Yes
  • Debt collection
  • Other debt
  • Communication tactics
  • You told them to stop contacting you, but they keep trying
  • FL
  • 33150
Web
To whom this may concern, I have a collections account in the amount of {$2000.00} on my XXXX credit report. I spoke with the company to try and get the collection resolved and let them know that I had no association with the address that they are trying to tell me I owe money about. I reached out to XXXX to dispute the collection and also told them that I have no knowledge of the collection. The address that is associated with the collection account I have no previous knowledge of. The creditor " rent recovery solutions '' continues to call me 2-3 times a week from the same area code to collect on the account.
02/03/2023 Yes
  • Debt collection
  • Other debt
  • Threatened to contact someone or share information improperly
  • Talked to a third-party about your debt
  • TX
  • 77090
Web
Rent recovery solutions XX/XX/23 has reached out to the current community where I reside and told them I owe this debt to this community. Saying that they should have never rented to me. Due to this debt. I have never lived at this community that they are speaking about. This has been removed from my credit report and has been replaced back on my XXXX report. I can never get anyone on the phone when I call. They will answer and hang up when I am able to get through to someone. I need this to be permanently removed from my credit report. Please assist me with getting this removed from my credit report
08/18/2020 Yes
  • Debt collection
  • Other debt
  • Took or threatened to take negative or legal action
  • Threatened or suggested your credit would be damaged
  • AR
  • 71730
Web
Rent Recovery Solutions have submitted {$2500.00} on my credit report, I left this apartment in good standings owing nothing, infact was expecting a refund. talked to manager before leaving and she even stated i could keep the mailbox key until i had address changed over. The apartment was cleaner then when i moved in. The reason i moved out was roaches and bugs, was never painted i had to do all of that. manager would say it will be done but never was. This was 2015 i think. also when i took the key back a few days later someone had already moved in. my lease was up ... .I have tried calling to no avail.
12/20/2017 Yes
  • Debt collection
  • Mortgage debt
  • Written notification about debt
  • Didn't receive notice of right to dispute
  • NC
  • XXXXX
Web
XXXX Rent Recovery I contacted the company and spoke with a XXXX and she was not accurate with her information. She said the information was valid and I ask her if the debt is collected will it stop reporting to my credit bureau. She informed me that they will keep reporting to the credit bureau. I proceeding to ask her if the debt is settled why is it still reporting to the bureaus. She proceeded to get nasty and unprofessional and kept asking for the debt to be collected. This my second complaint against this company the business practices are very unprofessional and information is always misconstrued.
12/01/2023 Yes
  • Credit reporting or other personal consumer reports
  • Credit reporting
  • Problem with a company's investigation into an existing problem
  • Their investigation did not fix an error on your report
  • TX
  • 76708
Web
I had requested a Debt Validation procedure for the specified item they have reported on my credit report. Regrettably, these agencies has repeatedly failed, for the fourth time, to furnish the legally required documents that I have requested. These documents include, but are not limited to : 1. The ORIGINAL CREDITOR 2. The ORIGINAL AMOUNT owed ( with the complete payment history, starting with the 3. original creditor. ) 3. ANY and ALL documentation that shows an agreement to pay someone this sum of money. 4. Agreement that gives you the power to collect on this alleged debt in my State of residence.
12/05/2022 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Information belongs to someone else
  • SC
  • 29045
Web Servicemember
I am a victim of identity theft and I have submitted a notarized affidavit which serves as a legal document of my identity theft. I am also a victim of the XXXX breach and opted out of the settlement because I have suffered extreme losses due to the breach and the identity theft. I need the fraud accounts that are in my letter that is attached removed permanently from my file as I have also contacted the creditors as well. This is extreme in violation of my fair credit reporting act rights and I will seek legal recourse. I have also attached the printout of me being affected by the XXXX breach as well.
11/06/2022 Yes
  • Debt collection
  • Other debt
  • False statements or representation
  • Attempted to collect wrong amount
  • FL
  • 34655
Web Older American
I received a statement from " XXXX XXXX XXXX XXXX '' XXXX XXXX XXXX XXXXXXXX FL XXXX, The complex is owned by XXXX XXXX XXXX XXXX, XXXX XXXX XXXX, XXXX XXXX FL XXXX. Subsequently I have also received a dunning collection notice from Rent Recovery Solutions LLC for the same amount of {$460.00}. I have disputed this amount as invalid and inaccurate. The amount of money they are attempting to charge me has no basis in fact, nor in the actual lease agreement. I am making a formal accusation of elder financial abuse that they can not support. The statement date from XXXX XXXXXXXX XXXX XXXX is dated XXXX.
10/03/2017 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • GA
  • 30075
Web
I received a letter from rent recovery solutions, XXXX stating that I owe the {$300.00}. I requested debt validation from them and they are sent documentation for an apartment that I never lived in. I then sent another letter for the debt validation and received a letter with charges on it. I did sign a lease for the address listed, but the apartment was infested with roaches and I moved out before a week and there was no damage to the apartment. Now that they can not validate the debt they are modifying what they are sending. This is not debt validation and they have not and will not provide it.
06/29/2018 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Information belongs to someone else
  • MD
  • XXXXX
Web
I have submitted the required documents several times, also cited the FCRA 605B protections for identity theft victims and still XXXX fails to comply with the law. I was a victim of identity theft and a few companies refuse to stop reporting unless I pay them I filed a police report and sent to all CRA and both XXXX and XXXX blocked the fraudulent information per FCRA 605B. XXXX continues to file disputes with the companies that always come back verified with no documentation. This is my final attempt and I will also include an intent to sue XXXX if they continue to report false info on my credit.
01/09/2021 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • FL
  • XXXXX
Web Servicemember
I was shocked to see your name on my credit report. I have never heard of RENT RECOVERY SOLUTIONS, LLC., You have never sent me any correspondence regarding this matter. I did a little research and saw you claim I owe a place called XXXX XXXX. I have never lived there. I did go there about 5 year ago looked at an apartment I didn't like it, I told them as much, and I lift never to return. I am Demanding Notice of assignment and Verification of the debt. I also intend to file a complaint against the Apartment Complex with the FTC unless this is off my 3 credit reports, as if it were never there.
07/25/2022 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Information belongs to someone else
  • SC
  • 29588
Web Servicemember
rent solutons placed a XXXX debt on my credit report from an apartment complex, that I have not been involved with or have no clue of it, asked for verification there response was we can send you a bill. I responded with if It is a legit statement from an apartment complex they should have my id and signature, response from rent solutions we dont have any of that. this all transpired today the XXXX of XX/XX/2022. The company advised me to file a complaint with the FTC, I advised I wanted all paperwork signed by me and all my id used to open said account. spoke to a XXXX his direct line is XXXX
04/14/2021 Yes
  • Debt collection
  • Other debt
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • AK
  • 997XX
Web Servicemember
I never once received any documentation or notice of debt. I havent gotten phone calls which I appreciate not being bothered but Im finding out about something I dont believe I owe 5 years later from the XXXX XXXX. It is in regards to a rent recovery for some apartment in which I roomed with the lease holder. Yet all rent was payed. The name of the apartment complex was the XXXX and the debt Holder is called rent recovery yet they havent even provided me any documentation that I owe anything. XXXX doesnt have me down for that address rightfully so and doesnt list the rent recovery. Just XXXX.
04/05/2021 Yes
  • Debt collection
  • Other debt
  • Took or threatened to take negative or legal action
  • Threatened or suggested your credit would be damaged
  • AZ
  • 85210
Web
this is not a duplicate, please don't try to validate its been over 30 days which the law is very clear please remove. please review documents the Complaint/Dispute was received on XX/XX/2021 has been more than 30 days, and I have not received any proof that your company validated the debt. Therefore, in accordance with s.1629e ( 8 ) of the debt collection practices act, which clearly states that any information know to be false, can not be reported to any credit bureau XXXX I request that you immediately delete this information from my credit reports. previous two complaint ID XXXX, XXXX
09/17/2018 Yes
  • Debt collection
  • Other debt
  • False statements or representation
  • Indicated you were committing crime by not paying debt
  • TN
  • 371XX
Web Servicemember
I moved in to XXXX XXXX XXXX in 2013. I informed them my new construction home was being built and i would likely move out before XX/XX/2013. I was informed I would have to be out before the beginning of the any month and still pay that months rent per policy of breaking the lease prior to 1 year. I moved out in XXXX more the two weeks before the XXXX as well as had the apartment cleaned. I also gave them the last check that they requested ( which they cashed in XXXX ). I have never heard from them since until applying for credit and being told XXXX XXXX XXXX in collecting on the account.
12/05/2022 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Information belongs to someone else
  • NC
  • 27603
Web
I have sent a letter to all credit bureaus regarding a debt reported to my credit report. Letter sent XXXX. I also dispute the debt with the credit bureau online. All three credit bureaus, XXXX, XXXX and XXXX is report a debt that does not belong long to me. It is for an apartment at the XXXX XXXX XXXX. I have not applied for an apartment at the XXXX XXXX XXXX and I have never lived at the XXXX XXXX XXXXXXXX in XXXX, GA. Collection company report on my credit report- Rent Recovery Solutions- amount {$450.00} This is fraud. Please investigate this account. Thank you, XXXX XXXX
08/13/2019 Yes
  • Debt collection
  • Other debt
  • False statements or representation
  • Attempted to collect wrong amount
  • NC
  • 27278
Web
The company I’m talking about is XXXX. I don’t owe the amount they said I do it is not true and I need some one to help me with this problem the debt is coming from a apartment complex my route was only XXXX and I only missed two months which is XX/XX/XXXXand XX/XX/XXXX I was not living there I moved out before XX/XX/XXXX. The only reason why It got that high is because I had XXXX XXXX and was hospitalized so I could not work and I let them know what was going on to ask for hardship and they had no sympathy and I think they put the mount up very high just to destroy my credit
09/01/2023 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt was result of identity theft
  • LA
  • XXXXX
Web
Hello, my name is XXXX XXXX, I am writing to delete the following information from my file. The items I need deleted are limited in the report. I am a victim of identity theft. and did not make the charge. I'm trying to get a new car and these items won't get me approved. I ask that the items be deleted to correct my credit report. I reported the theft of my identity to the federal trade commission and I also have enclosed copies of the Federal Trade Commission 's Identity Theft Affidavit. Please delete the items as soon as possible Fraudulent Accounts : XXXX XXXX XXXX {$500.00}
02/06/2021 Yes
  • Debt collection
  • Other debt
  • False statements or representation
  • Indicated you were committing crime by not paying debt
  • UT
  • 84041
Web Servicemember
I signed up with a debt management plan XXXX. For nearly three months this plan has forwarded checks over to Rent Recovery to pay this debt. Rent Recovery has received and cashed these payments. XXXX called to try to see if they will continue receiving payments and become apart of the plan, they could not get ahold of anyone and were transfered to voice-mail. I called to see what was going on and they say they have not received any payments on my account. I have made payments and they transferred me to a voice-mail as well. It has been months of being transfered to a voice-mail.
07/30/2022 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Account information incorrect
  • NC
  • 28411
Web
I filed a complaint here using this service a few day ago and the company Rent recovery solutions responded quickly with the statement essentially saying they had ordered my credit file they reported wrong be removed from the credit bureaus but thus far it has not been done. This company is known for violations and will unlikely obey the law Ive learned through research. Please begin a new complaint with regards to rent recovery and XXXX XXXX XXXX, and please make note that rent recovery solutions should be held in contempt. Im including the file Pic if there submission.
08/10/2022 Yes
  • Debt collection
  • Other debt
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • FL
  • 32177
Web
On XXXXXXXX XXXX XXXX XXXX 2022 and numerous times before that I have tried to call this collection company to get valid proof of this debt. Not only did they never answer my calls, but they never sent me a bill and by Regulation F standards this is unlawful and should be removed from my credit report. I have disputed this numerous times with the credit reporting agencies and they always say the debt is valid but never provide any written proof to ownership. The name of the company is rent recovery solutions in XXXX georgia. Please help as I have tried to have this removed.
04/22/2021 Yes
  • Debt collection
  • Other debt
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • AZ
  • 85006
Web
XXXX XXXX failed to give a written statement as to what the charges are for in the amount of {$8800.00}. I was released from my lease due to a XXXX XXXX situation I I was no longer safe with my children on the property. I was in agreement with the manager on property after a 3 way call with a judge as I received notice for eviction. I agreed to surrender the unit to avoid fees as well as an eviction. The amount owed has tremendously affected myself and children in getting a home or place to at this difficult time has paced a tremendous hardship and will leave us homeless.
08/04/2022 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Improper use of your report
  • Reporting company used your report improperly
  • OK
  • 74074
Web
Called XXXX today to get accounts removed off my credit report, that I did not give them the right to consent to the account pursuant to 15 usc 1681b # 2. I spoke with them on XX/XX/2022, at XXXXXXXX XXXX. CST and they are refusing to delete these accounts. I asked to speak with a supervisor and told her that they are violating my consumer rights. I demand the accounts be removed as followed : XXXX XXXX : {$6500.00} XXXX XXXX XXXXXXXX : {$6300.00} Rent Recovery : {$2400.00} XXXX XXXX XXXX : {$580.00} and XXXX closed accounts, XXXX XXXXXXXX XXXX and XXXX XXXX XXXX
06/28/2022 Yes
  • Debt collection
  • I do not know
  • Communication tactics
  • You told them to stop contacting you, but they keep trying
  • KS
  • 66104
Web
Company first contacted me two weeks ago ( XX/XX/2022 ), did not provide any information in the initial call and did not provide written notice within 5 days as legally required. I immediately provided them my mailing address and still have not received any written notice addressed to me. Instead, they have sent unsolicited mail to my address with someone else 's name on it, which I received yesterday ( XX/XX/2022 ). I believe this is an intentional and malicious business practice intending to take away my legal right of notice and my right to dispute debt not owed.
10/26/2021 Yes
  • Debt collection
  • I do not know
  • False statements or representation
  • Attempted to collect wrong amount
  • AK
  • 996XX
Web
Previous answer the company told me to contact them. I called the number and nothing connects. Regardless, I have already tried communication and they are just ignoring everything that I am requesting. I request exactly WHAT I am being charged for. Look - you put money collections WITHOUT letting me know that I had balance due. And when I request exactly what the charges are- YOU REFUSE to tell me. How does this make sense? I request records showing and proving exactly what I did to incur damage and prove that I am responsible. The burden of proof is on YOU.
10/23/2022 Yes
  • Debt collection
  • I do not know
  • False statements or representation
  • Indicated you were committing crime by not paying debt
  • TX
  • 75074
Web
When researching the collection agency, Rent Recovery Solutions, who put incorrect information on my credit report, I discovered that this company is not authorized to do business in the state of Texas. I live in Texas and was under the impression that a collection company has to have a valid license to do business in this state. Please contact Rent Recovery Solutions and instruct them remove this debt from my credit reports. RE : RENT RECOVERY SOLUTIONS LLC - XXXX XXXX : XXXXXXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX, GA XXXX Thank you. XXXX XXXX ( XXXX ) XXXX
04/21/2021 Yes
  • Debt collection
  • I do not know
  • Communication tactics
  • You told them to stop contacting you, but they keep trying
  • FL
  • 32301
Web
Rent recovery solutions/ XXXX XXXX XXXX, XXXX XXXX XXXX , GA XXXX is still calling my phone harassing me about a debt collection I do not own. I asked this company for debt validation and to this day they have failed to validate the debt they claim I owe them. Its been over 3 months and still no debt validation letters. This company flagged XXXX to have this collection placed in my credit file. I have good credit and all on time payments in my credit file and this company is making my character look bad. I know my consumer rights and this company is in violation.
06/24/2022 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • CA
  • 95008
Web
I moved from XXXXXXXX XXXX XXXXn XX/XX/XXXX to XXXX XXXX XXXX with my new job opportunity. Recently I saw a charge collection to my XXXX XXXX in the amount of {$5700.00} from XXXX apartment complex stating I did not pay my rent from XX/XX/XXXX to XX/XX/XXXX. I have not lived in XXXX since XXXX of XXXX and never signed a lease with XXXX apartment complex. Please help to investigate this fraud and see who was using my Social Security and my name to commit this fraud. I am unable to buy or rent an apartment any more because of this situation. Thank you.
07/18/2023 Yes
  • Debt collection
  • Other debt
  • False statements or representation
  • Attempted to collect wrong amount
  • GA
  • 30294
Web Servicemember
I mailed a letter to the company on XX/XX/XXXX about the debt. I called the company on XX/XX/2010, XXXX, XXXX. I called the company in XXXX to dispute the amount. I sent a certified letter with evidence, payments etc that the information was incorrect, and it was signed on XX/XX/XXXX they received the informaation. I called the company on XX/XX/XXXX to see if the certified letter was received, with a copy of emails that were sent, checks that were mailed, etc, and they stated that it was my word against their word, and said that they couldn't help me.
03/14/2020 Yes
  • Debt collection
  • Mortgage debt
  • False statements or representation
  • Attempted to collect wrong amount
  • OH
  • 43512
Web
The exact date I can't remember but I believe it was around XXXX with the amount of $ XXXXThis is the second time it has happened with XXXX XXXX XXXX First time I disputed the case and won. My rent was paid in full and she was claiming it wasn't. Same thing that's happening again but part of the XXXX is her saying she had to shampoo the carpet which is further than the truth.So I disputed it twice this recent time yet to no prevail and she still claims that I owe rent and shampooing services. Apparently I am not the only one she does this to either.
11/07/2022 Yes
  • Debt collection
  • Other debt
  • Took or threatened to take negative or legal action
  • Threatened or suggested your credit would be damaged
  • OK
  • 74074
Web
Rent recovery solutions has violated me pursuant to the FDCPA. Rent recovery solutions needs to stop illegal reporting negative activity to ALL consumer reporting agencies. I have asked Rent recovery solution to stop ALL communication through medium only via mail. Also including reporting to the consumer reporting agencies and they are still doing so Ive attached the letter ( Exhibit A ) and have their response attached. I never asked for any documentations, I demand per title 15 USC 1692 ( c ) ( c ) them to stop all communication to ANY mediums!
12/09/2023 Yes
  • Debt collection
  • I do not know
  • Took or threatened to take negative or legal action
  • Threatened or suggested your credit would be damaged
  • MO
  • 64134
Web
This company continues to report to my credit report when they stated they would remove all negative and inaccurate information off of my credit files. In previous filings on this company to the CFPB they got in writing and on documents Case # XXXX that they would stop but the credit bureaus continues to report this information damaging credit and my life. I have proof to show how they continue to report an violate in the description below. They also said that they have verified this account as accurate which is in Violation of my consumer rights.
07/22/2022 Yes
  • Debt collection
  • I do not know
  • Attempts to collect debt not owed
  • Debt is not yours
  • TN
  • 38109
Web
Rental Recovery Systems, They are saying I owe a balance from XX/XX/2016, XXXX XXXX This is not owed because the apartments broke our lease due to a spike in crime, car was stolen, other car broken into, and neighbor had attempted home invasion by burglars. We worked with management to terminate the lease and at that time were absolved of any further financial responsibility. I called numerous times to verify this. Manager was XXXX at the time and because of the safety issues we were told we owed nothing else. This should not be on my credit.
09/14/2023 Yes
  • Debt collection
  • Rental debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • PA
  • 19128
Web
Rent Recovery Solutions LLC called me, my husband, and my mom multiple times saying I owed debt. I knew I did not owe any debt because we no longer rent and our apartment had already sent us our security deposit months before. I just ignored the calls knowing that it was fraud. Then, I received a notification from my bank that Rent Recovery Solutions LLC had filed claim that I owed {$140.00}, then closed the account. This tanked my credit score by over XXXX points. Online, all reviews and information confirms that this is a fraudulent company.
02/19/2023 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Problem with a credit reporting company's investigation into an existing problem
  • Their investigation did not fix an error on your report
  • TX
  • 75082
Web
I disputed the accuracy and completeness of this account with the credit reporting agencies and the account was supposed to be reinvestigated by the furnisher and deleted if errors were found. I received an updated copy of my credit report and I still found errors with this account on my credit report. From my understanding this gives me a private right of action to file a claim under the FCRA with 15 USC 1681s-2b supporting my claim. I believe I meet all the elements of an FCRA Claim and I have the standing to file arbitration if need be.
06/10/2022 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • GA
  • 30213
Web
The company name is Rent Recovery Solutions. A little over 6 months ago I had to cut my lease short due to financial issues. I talk to my apartment office and they understood and told me what to do. To paid the month ( XXXX ) and they next ( XXXX ). I left at the end of XXXX and I paid the rent for both XXXX and XXXX before I left. When I opened my credit account around XXXX I had saw that they are trying to collect a debt that I dont owe. The amount is {$3900.00}. They dont have a number I can call nor and website. I believe it to be a fraud.
08/08/2019 Yes
  • Debt collection
  • Other debt
  • False statements or representation
  • Attempted to collect wrong amount
  • TX
  • 75189
Web
I received notice from Rent Recovery stating I ow 's aped a balance to XXXX XXXX Apartments. I immediately contacted the apartments Manager and was told this was and error. My deposit was refunded to me after this exchange of communication. The debt thats in my name is fraudulent. I'm reach out to the CFPB before taking legal action. I reached out to rent recovery in writing letting them know that this debt was fraudulent. I havent received a reply nor acknowledgement. I responded in writing in 7 days of receipt well beyond my consumer rights.
07/23/2022 Yes
  • Debt collection
  • Mortgage debt
  • Took or threatened to take negative or legal action
  • Threatened to sue you for very old debt
  • TX
  • 75206
Web
This has been disputed numerous times. I have not received any validation of the debt that I owe. No paper work showing my signature. The dispute was sent back in XXXX so it's well past the 45 day time for the response for the validation of this debt. It has also been over the 4 years so the statue of limitations has past to collect on this debt per the state of Texas debt guidelines. I would like this removed from my credit report. I also had a XXXXXXXX XXXX XXXX 2019 I have XXXX XXXX, a XXXX and XXXX. I am XXXX now. I do not owe this debt.
02/19/2023 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Problem with a credit reporting company's investigation into an existing problem
  • Their investigation did not fix an error on your report
  • TX
  • 75082
Web
I disputed the accuracy and completeness of this account with the credit reporting agencies and the account was supposed to be reinvestigated by the furnisher and deleted if errors were found. I received an updated copy of my credit report and I still found errors with this account on my credit report. From my understanding this gives me a private right of action to file a claim under the FCRA with 15 USC 1681s-2b supporting my claim. I believe I meet all the elements of an FCRA Claim and I have the standing to file arbitration if need be.
06/12/2017 Yes
  • Debt collection
  • Other debt
  • Communication tactics
  • You told them to stop contacting you, but they keep trying
  • KS
  • 662XX
Web
Rent recovery solutions is collecting a debt on XXXX XXXX XXXX XXXX behalf. I w as not notified of the debt until after it was filed through Rent Recovery Solutions. I am paying on this debt monthly and has requested a print out of some sort showing this. The Federal Trades commission guarantees the right to have a paper trail of what you are paying. I can not find a place for my children and I to live without this. Please help as soon as possible. When I speak with certain people for this company they attempt to over talk me.
01/04/2017 Yes
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • Disclosure verification of debt
  • Not given enough info to verify debt
  • GA
  • 30106
Web
I have contacted Rent Recovery by certified mail they have accounts for the same amount on my credit twice. I have no knowledge of this debt and asked for it to be removed. XXXX is on my credit report twice I asked for both accounts to be removed it is no my account and it is past the limitations for the state of Georgia. They also have a XXXX listed that I have no knowledge of the failed to respond to my letter. I will take legal action if this is not corrected I will enclose the proof and that it is on my report twice for the same amount.
07/21/2016 Yes
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • Cont'd attempts collect debt not owed
  • Debt is not mine
  • CO
  • 80014
Web Older American
My stepdaughter, XXXX XXXX XXXX, rented an apartment in XXXX, Oklahoma XX/XX/2010. She listed me as the co-signer but I never received the co-signer agreement, neither by USPS or fax. I repeatedly asked rent recovery solutions to contact the apartment representative regarding the lack of an agreement signed by me. They never came up with one and I said that I therefore should not be held responsible for this debt. They have never followed up with a correction, that is, my NOT being responsible for this debt since I never signed anything!!!
07/10/2020 Yes
  • Debt collection
  • Other debt
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • NC
  • 27616
Web
We paid this debt in full but they refuse to tell the creditors that it is. I have an email proving so, but my dispute just came back stating that Rent Recovery Solutions said it was not paid. We paid via XXXX XXXX and was told by XXXX XXXX, our account Represenative that if we sent a XXXX XXXX our debt would be deleted off our credit that day. Here we are a few weeks later and it still isnt And they arent telling the creditors our correct balance with is {$0.00}. This account should be closed and deleted from our credit immediately.
06/24/2021 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • SC
  • 29045
Web Servicemember
A collection was placed on my credit report about 2 months ago by Rent Recovery Solutions out of XXXX. They dated the open date as XXXX of XXXX. The original owner being XXXX XXXX in XXXX. On XXXX XX/XX/XXXX I was in an accident. Spent 42 days in a XXXX and a total of 105 days XXXX. At the time of the accident I had not even been living there for a month. I never returned to the apartment and was never notified of any debt. Additionally that was XXXX of XXXX and past the 3 year statute of limitations for the state of South Carolina.
02/11/2017 Yes
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • Taking/threatening an illegal action
  • Attempted to/Collected exempt funds
  • NC
  • 28411
Web
Can a debt collection report something to XXXX of the credit bureau 's before XXXX months after it become ( delinquent ). I had to move from my housing complex and I did not get in touch with my ex landlord for XXXX months after I moved. It was not my intention not to settle this matter at all, and I do n't fell that it was wright for a collection agency to report it to the credit bureau because when they called me I did not agree to settle it with them. I told them that I would contact the creditor to make a payment plan with them.
11/20/2020 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt was result of identity theft
  • LA
  • 71111
Web
This company isn't following the FCRA laws and regulations, I've sent all the proper documents in to get this account taken off my profile and it hasn't been taken care of as of yet. I'm reaching out to you guys to help me with this matter at hand. Ive reached out to the XXXX and it wasn't resolved. The information being reported is very inaccurate, I let them know that I've been a victim and I have been taken advantage of, with all the proper paperwork. They never had any type of communication with me at all. So many violations.
09/06/2023 Yes
  • Debt collection
  • Rental debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • GA
  • 30274
Web Servicemember
- XX/XX/XXXX : Move Out agreement and early termination of lease was granted by lessor XXXX XXXX XXXX XXXX in XXXX Al. ) XXXX XX/XX/XXXX -- Letter to request " Validation '' of debt that has fallen under my name. - On XX/XX/XXXX -- A letter was received from Rent Recovery Solutions using an expired lease from XXXX XXXX XXXX, which was terminated prematurely by finding a Subleasor to take over remaining lease term from XX/XX/XXXX -- XX/XX/XXXX ; Move out agreement was signed on XX/XX/XXXX and given to XXXX XXXX XXXX in XXXX, AL.
04/09/2023 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • IL
  • 60914
Web
I submitted a dispute via certified mail to XXXX in regards to the collector Rent Recovery Solutions and it was filed on XXXX including court documents for removal. XXXX removed the dispute from file without addressing the issue or results. This item should be removed it isnt owed the XXXX XXXX XXXX owes me instead XXXX. This collection was filed fraudulently during litigation of the matter and the collector was informed via mail by several certified dispute letters and court documents that were sent Plz refer to complaint XXXX
05/06/2019 Yes
  • Debt collection
  • I do not know
  • Took or threatened to take negative or legal action
  • Threatened or suggested your credit would be damaged
  • MA
  • 01109
Web Servicemember
I was mailed a letter from Rent Recovery Solutions LLC in reference to a debt, I read the letter and responded within 30 days, upon checking my credit report i notice a negative item on my report stating i owed money to a company which was put on my credit before i got a response back. I was never notified by the collection company that i didn't have to do business with them. ( this a form of Extortion ) I tried to get a validation of the debt and received a letter with no signature of mine which is not an official verification.
04/04/2018 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • MN
  • 55901
Web
After I left my former rented apartment in XX/XX/XXXX the landlord charged me for damage that was pre-exicting as documented on the move in checklist and held my deposit. I disputed it with the landlord requesting my security deposit. In XX/XX/XXXX I found a collection agency reporting the debt. I sent them a letter that they received and signed by the collection agency in XX/XX/XXXX at XXXX XXXX disputing all charges and they didn't respond to the letter and continuing to collect and reporting the collection to credit bureau.
10/22/2021 Yes
  • Debt collection
  • Other debt
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • AK
  • 996XX
Web
This company is threatening me to treat me as a nuisance. I tried communication and they are just ignoring everything that I am requesting. it is REASONABLE to request exactly WHAT I am being charged for. Look - you put money collections WITHOUT letting me know that I had balance due. And when I request exactly what the charges are- YOU REFUSE to tell me. How does this make sense? I request records showing and proving exactly what I did to incur damage and prove that I am responsible. The burden of proof is on YOU.
02/24/2016 Yes
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • Cont'd attempts collect debt not owed
  • Debt is not mine
  • OK
  • 730XX
Web
I was renting an apartment for I pay on time, pay more than {$700.00} on deposit. I did all the steps they told me to do before I moved out. After I moved out they never contact me about anything, then after XXXX months a Collection agency is harassing me all the time that saying I own {$410.00} to the apartment. I asked for evidence about this debts. They said they will give the evidence, but they never did.They just contact me every other day. Then, they open a case in my credit report, but they refuse to provide evidence.
10/27/2017 Yes
  • Debt collection
  • Other debt
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • TX
  • 75234
Web
In XXXX to my complain on CFPB website, " Rent Recovery Solutions '' mentioned that Copies of their client 's substantiating documents were sent to the complainant at his request on XXXX/XXXX/XXXX. On phone conversations just this week they clearly mentioned that no documents were sent to me. I am sure they have audio recordings of our conversation why dont they share the full unedited audio recordings with CFPB? Also if they sent me the documents I am sure they have the proof. I need the proof that they sent me any document
07/21/2023 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt was result of identity theft
  • FL
  • 330XX
Web
I am writing to address a concerning issue regarding my credit file. I have noticed the presence of a collection entry from your agency, which has caught my attention as I was not previously informed about this collection. Additionally, I have serious doubts about the accuracy of the debt being claimed. Under the Fair Debt Collection Practices Act, I have the right to request validation of the debt. Therefore, I kindly ask that you provide me with the necessary validation and take the necessary steps to resolve this matter.
02/12/2021 Yes
  • Debt collection
  • Other debt
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • TN
  • 37215
Web
On XX/XX/20 Miss XXXX from rent recovery solutions told me and my boyfriend that we owe them money for an apartment we moved out of. I was the secondary on the account and my boyfriend was the primary person on the account. We asked for verifications of the debts owed and they never provided us any of that information. My boyfriend disputed this and it was removed from his account. It has not been removed from my account and now they are calling me saying I owe the debts that we never verified in a respectful time frame.
10/29/2016 Yes
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • Improper contact or sharing of info
  • Talked to a third party about my debt
  • TX
  • 75070
Web
This debt was reported by XXXX in XXXX in which I lived there as a student XX/XX/XXXX. XXXX has never notified me of any debt whatsoever in any way they have never attempted to contact me. Rent Recovery Solutions has never contacted me in any way I had no idea I had any account in collections yet after failing to make any type of contact they reported it to my credit which negatively affected my score by XXXX points and I have no representative of the company to talk to about this and have no information on this debt at all
05/12/2016 Yes
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • Improper contact or sharing of info
  • Talked to a third party about my debt
  • GA
  • 30316
Web
The XXXX at XXXX Ga took a fraudulent claim to court ... .My rent was fully paid ... I owed them nothing ( They said {$10000.00} dollars???? ) ... .They had the warrant sent to my old apartment ... .I was not given the opportunity to defend myself and then they sold info to Rent Recovery Solutions who did not want to hear my story. These are the same people who were on XXXX on XXXX XXXX, 2014 ( please watch ) ... The apartments were mold infected, crime infested and damaged which is why I got them paid off an moved out.
05/28/2020 Yes
  • Debt collection
  • Other debt
  • False statements or representation
  • Attempted to collect wrong amount
  • GA
  • 30349
Web
I lived at XXXX XXXX for a year. Rent Recovery is trying to collect from me. I made sure I followed rules, and cleaned the place spotless before I left. I have pictures to prove it. And pictures of even getting the carpet cleaned and they still say I owe them XXXX for a deep cleaning of the apartment and broken blinds. I do not mind paying for the blinds but there needed not to be a deep cleaning at all. Any cleaning that would have been done would be normal cleaning for the next tenant to live there. A routine clean.
08/30/2016 Yes
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • Disclosure verification of debt
  • Not given enough info to verify debt
  • MO
  • 64118
Web
This is another complaint filed. This is ridiculous, no verification has ever been received from this company but they stated they have. Furnish then through the CFPB. The prior complaint stated the following which my complaint is valid and NOT nuisance Case number : XXXX Status Response disputed Rent Recovery Solutions said : Explanation of closure This is a nuisance complaint. Response The debt is valid and consists largely of unpaid rent. We are in possession of documents from our client substantiating the debt.
09/12/2023 Yes
  • Credit reporting or other personal consumer reports
  • Credit reporting
  • Improper use of your report
  • Reporting company used your report improperly
  • TX
  • 770XX
Web
I received a letter from rent recovery attempting to collect a debt. I requested that the information be verified and was confirm that the debt was valid. Upon further investigation I discovered I was being violated due to incorrect reporting and unfair debt collection practices. I sent the letter from XXXX XXXX back showing violations, along with an affidavit of fact, a letter stating my claim and resolution along with an invoice for the aforementioned violations. The letter I sent has been confirmed as delivered.
12/01/2018 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • FL
  • 32792
Web
This company has repeatedly sent me a contract that does not have my actual signature on it. They have sent me the SAME DOCUMENTS TWICE, and they're not even what is required under the FCRA and FDCPA. Rent Recovery Solutions has not even sent me an original contract bearing my signature showing that I am indebted to THEM. I do not owe this company ANYTHING, and unless they show me a signed contract between myself and them AS REQUIRED BY LAW, I DEMAND they delete this account from all credit bureaus reporting it!
05/23/2022 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Credit monitoring or identity theft protection services
  • Didn't receive services that were advertised
  • TX
  • 76002
Web
There is a report on my credit that I don't know anything about. It shows an account from rent recovery solutions opened on XX/XX/XXXX for {$330.00}. I did not open this account and this account have never showed on my credit report until now. I purchase a home on XX/XX/XXXX and have not rent from anybody since. I filed a dispute on XXXX to remove it from my credit and also called the agency to dispute it and remove it from my credit several times. They advice me they cant do anything unless i file this report.
07/31/2023 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Information belongs to someone else
  • TX
  • 773XX
Web
My identity was used to lease an apartment at XXXX XXXX XXXX that was reported to my credit XX/XX/XXXX from an existing account from XX/XX/XXXX in the amount of {$5000.00}. I have contacted the property and they acknowledge that there was fraudulent activity and that in fact the person that leased the apartment was not me due to their lack of verification upon leasing the apartment. I have also reached out to the collection agency RENT RECOVERY SOLUTIONS and they also have acknowledge the fraudulent activity.
04/12/2023 Yes
  • Debt collection
  • Other debt
  • False statements or representation
  • Attempted to collect wrong amount
  • TX
  • 77584
Web
Our previous apartment complex was negligent in repairs to our unit, and under the Texas tenant laws we were able to move out without any penalties due to the unit being uninhabitable. We reported this to XXXX XXXX XXXX, the apartment complex, their parent company, and we pursued legal action against them. They charged us XXXX, and after further calls, and follow ups we havent heard anything back or received any solutions. They then put it onto our credit making it impossible to rent a new apartment.
05/18/2021 Yes
  • Debt collection
  • Credit card debt
  • Attempts to collect debt not owed
  • Debt was result of identity theft
  • AZ
  • 85021
Web
Rent Reporters is attempting to collect an alleged debt from me.I do not have a contract with Rent Reporters and I never consented for them to collect a debt from me.I did not consent to Rent Reporters having or using my information. They have not verified this alleged debt. We did not have any communication prior to Rent Reporters ruining my reputation. Rent Reporters has violated ( 15 USC 1692d ) Rent Reporters has in fact ruined my reputation by reporting this bad debt to the reporting agencies.
02/24/2021 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Problem with a credit reporting company's investigation into an existing problem
  • Their investigation did not fix an error on your report
  • TX
  • 75104
Web
I mailed a letter on XX/XX/XXXX advising that a collection from Rental Recovery is a duplicate account on my credit report. I received a response letter dated XX/XX/XXXX stating the status date was modified along with the balance date and was verified the item belongs to me. I also requested the procedure on what was used to determine this item belongs to me, with no response. I want to know how was an investigation conducted and you are reporting the same account on my credit report two times.
02/11/2020 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • KS
  • 66109
Web
Rent recovery solutions- Georgia , XXXX XXXX in XXXX XXXX , LA Rent recovery solutions continue to contact me for a debt that I do not owe. The XXXX owner continued to put fees on my account and charge me for things I wasnt aware of and He never returned my deposit. This is a true slum lord, I have multiple neighbors that had the same issue. XXXX XXXX staff members never check the mail until it was in the middle of the month, then they would post a payment to your account and add late fees.
06/26/2018 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • TX
  • 77642
Web
I was living at XXXX XXXX ..in XXXX Texas ... During XX/XX/XXXX-XX/XX/XXXX year .... I moved out ... And the management company .... Put a false owed balance on my credit report and said I had bed bugs and they had too treat the problem .... Very suspicious behavior and illegal .... Actions .... I'm wanting criminal charges whom ever was involved ... And that money paid back too me ... In full ... ... very poor management and complex ... drugs and fighting and barely no security .... There ...
06/20/2023 Yes
  • Debt collection
  • Other debt
  • Took or threatened to take negative or legal action
  • Threatened to sue you for very old debt
  • GA
  • 30060
Web
I have been harassed for years by Rent Recovery Solutions LLC. I have disputed the matter as this is a fraudulent account. I have contacted the consumer to have removed continuously being hung up on and threatened. I have had it removed from the XXXX and also the XXXX report but for some reason, they will not remove this account from XXXX. It has cost me several hundreds of dollars trying to have removed. And it is causing me issues with housing. Please help as this is my last resort. Thanks.
09/15/2015 Yes
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • Disclosure verification of debt
  • Right to dispute notice not received
  • AL
  • 365XX
Web Older American
I was a cosigner for my daughter apartment. The apt manager ( XXXX ) replace the carpet after my daughter move out, because of pet damage. the dept was sent to collection and placed on my credit report without ever contacting me for payment. They never gave me a chance to clear this dept before attacking my credit. I offered to pay this dept if the collection company ( Rent Recovery Solution ) would remove the negative comment that they placed on my credit report. Which they refused to do.
06/05/2023 Yes
  • Debt collection
  • Mortgage debt
  • Attempts to collect debt not owed
  • Debt was result of identity theft
  • OH
  • 448XX
Web
I have already submitted two complaints with you guys for apartments that were wrongfully leased in my maiden name ( XXXX XXXX ) One was for an apartment in XXXX XXXX XXXX XX/XX/2022. The second one was for an apartment in XXXX XXXX called XXXX XXXX. This one is for another apartment in XXXX XXXX XXXX called XXXX XXXX XXXX apartments. It says the account was opened on XX/XX/2022 and I owe {$2900.00}. Once again, this was not me doing this. I have never even visited these states.
06/20/2022 Yes
  • Debt collection
  • I do not know
  • Written notification about debt
  • Didn't receive notice of right to dispute
  • MN
  • 554XX
Web
recently was unaware of a debt that i do not owe. was sold to collections. this was a joint lease agreement with ex-spouse. ex -spouse closed the lease with out my knowledge and informed me no money was owed. i klater find out years later by checking my credit report. that the apartment XXXX XXXX XXXX XXXX XXXXXXXX XXXX. sent to collections under my name. with out any written notice email or phone calls to me stating that a debt was owed. 15 U.S.C 1681 section 604 A section 2
05/12/2021 Yes
  • Debt collection
  • I do not know
  • False statements or representation
  • Attempted to collect wrong amount
  • AZ
  • 85210
Web
I checked my credit report and Rent Recovery Solutions Say I owe {$6500.00}, but the Court Order Eviction Action Summons that was given to me on XXXX say I owe {$4500.00}. Plus after accruing cost after I return my keys on XX/XX/XXXX, on the final ACCOUNT Statement From the XX/XX/XXXX to XX/XX/XXXX is {$3900.00}. Theres no out come that add up to {$6500.00}. so the amount they attempt to collect is Incorrect which is a violation under the FCRA. this account amount not correct.
08/04/2021 Yes
  • Debt collection
  • I do not know
  • False statements or representation
  • Attempted to collect wrong amount
  • GA
  • 30309
Web
on XX/XX/2021, i sent RENT RECOVERY SOLUTIONS, LLC my first letter asking for the validity of the debt about a alleged balance of XXXX $ that i dont owe. they never responded so i sent another letter on XX/XX/2021 asking for more information that they never provided to me the first time.this tradeline is inaccurate and needs to be deleted from my credit report. I sent both letters off USPS CERTIFIED MAIL # XXXX XXXX XXXX XXXX XXXX ( XXXX ) ; XXXX XXXX XXXX XXXX XXXX ( XXXX )
09/24/2023 Yes
  • Debt collection
  • Rental debt
  • False statements or representation
  • Attempted to collect wrong amount
  • GA
  • 30311
Web
i have a section 8 voucher so i only paid XXXX XXXX a month and i showed proof to XXXX that XXXX housing pay {$1800.00} a month the apartments went under another management didnt give full details they was stealing money and saying i owe {$5700.00} in rent and i wasnt even paying that kind of money for rent because i have a voucher thru federal hud government so now i have a damaged credit saying i owe it and now i cant get no where to stay cause of wrongfully charged.
04/03/2023 Yes
  • Debt collection
  • I do not know
  • Took or threatened to take negative or legal action
  • Threatened or suggested your credit would be damaged
  • MO
  • 64134
Web
Rent Recovery is a debt collections company that is keep harassing me and damaging my credit with inaccurate inforamtion on my credit file and i have disputed this item on my credit mutilple time to all 3 credit bureau. This company information was removed from my credit file but re inserted back on my credit file which is a violation. They have ruined my life by damaging my credit so i cant obtain employment or get approve for a home or vehicle to help me and my family.
02/02/2023 Yes
  • Debt collection
  • I do not know
  • Attempts to collect debt not owed
  • Debt is not yours
  • TX
  • 77429
Web Servicemember
While going through my credit report I noticed a new debt of {$5500.00}. I went to look at it to see where it was coming from and have no idea who the debtor is. Theres no information as to any they are either ( in other words it well tell you who the original debtor was and theres no information ). The company is Rent Recovery solutions out of Georgia where I have never lived. It was only showing on one credit report as well. I placed a fraud alert on my credit reports.
06/04/2020 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt was paid
  • GA
  • 300XX
Web
I received a message from a collection agency called Rent Recovery Solutions for unpaid rent in a property that I moved out of on XX/XX/16. As a result, the creditor, XXXX XXXX billed me for an additional month, per my lease I should of been billed through my move out date. I have an email thread from XXXX XXXX that solidifies my claim as well as a receipt from my moving company. My property manager was XXXX XXXX. The amount that is appearing on my credit is {$3400.00}
04/06/2017 Yes
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • Cont'd attempts collect debt not owed
  • Debt resulted from identity theft
  • TX
  • 761XX
Web
I am a victim of identity theft and noticed a collection from Rent recovery solution. I 've attempted to dispute multiple times, however, no response on their end. Not sure what else to do. The police department told me to contact the federal trade commission which I wrote a formal complaint against Rent Recovery Solution in regards to this matter. The FTC also instructed me to complete and theft affidavit through identity theft.gov. Attached is my document. Thank you
11/26/2023 Yes
  • Debt collection
  • I do not know
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • TX
  • 752XX
Web
I have new information and an update regarding complaint # XXXX. , I did not receive any communication from your company. Please upload here on the CFPB website the correspondence letter that was sent to XXXX XXXX XXXX XXXX XXXX XXXX Texas XXXX on XX/XX/2023. This is a stall static that your company is using. The more you delay this information the more I will claim damages in court. I have also attached the original letter that was sent certified. Thank you
04/12/2018 Yes
  • Debt collection
  • Other debt
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • TX
  • 770XX
Web
On XX/XX/XXXX, I made a contract with XXXX XXXX AT XXXX XXXX for 2 years. I left this apartments on XX/XX/XXXX with a clean record, they even return my deposit when i left. I got a derogatory remark on my XXXX credit report stating that this account got sent to collections. However, I was never notified about this debt and never received the bill. I would like to address the immediately and either pay off the debt or get the negative remark removed from my report.
02/11/2016 Yes
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • False statements or representation
  • Attempted to collect wrong amount
  • NC
  • 287XX
Web
Received a statement ( not itemized ) from Rent Recover Solutions, XXXX saying that a balance of {$5100.00} was due from 2012. This communication was mailed to my place of employment and to a post office box that I no longer have. The original bill is from the XXXX Apartments and was in the amount of {$650.00} which was not paid. The XXXX Apartments sent this to collections where it appears fees have incurred. Rent Recovery Solutions is threatening a judgment.
05/04/2023 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • MI
  • 482XX
Web
Rent recovery solutions has provided me an incomplete invoice with my name on it from an apartment that I have never had a lease at XXXX XXXX XXXX and has refused to remove the inaccurate and incomplete charge that is attatched to my credit report. Invoice is incomplete and does not add up to the amount that is being said I owe. I have no lease for these apartments and there is no information that says I owe this debt but name. I am asking that this be removed.
03/24/2022 Yes
  • Debt collection
  • I do not know
  • Attempts to collect debt not owed
  • Debt was result of identity theft
  • GA
  • 30084
Web
I am a victim of identity theft. I contacted the credit reporting agencies with all of my identity theft reports ( police report and FTC report ) and they removed this fraudulent account from my reports shortly after receipt. Then this company waited a few months and put the account back on my credit report by acting like its a new account. I need this fraudulent account removed. I've attached the conditional acceptance my XXXX XXXX law firm told me to send in.
02/13/2018 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Information belongs to someone else
  • GA
  • 31021
Web
My name is XXXX XXXX I was a victim of identity theft in XXXX Georgia, I also did three months in XXXX, because someone was using my ID and max out my bank cards and credit cards, I lost my wallet one night when I went out with my friends from college, all my cases were dismissed and I am getting reimbursed, now Im trying to fix my credit, People are also putting apartment and other things in my people will also put in the apartment and other things on my name
10/30/2020 Yes
  • Debt collection
  • Other debt
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • TX
  • 752XX
Web
Company failed to reply to reply in timely fashion to second request sent to them about proper validation of debt. Attached is a copy of first letter which company responded with paperwork with a signature that I never signed. Also I sent over a second letter that was written out on XX/XX/2020 that company failed to respond to within thirty days. If needed I will send the actual date certified letter was sent and received by company and never received a reply.
06/19/2016 Yes
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • Disclosure verification of debt
  • Right to dispute notice not received
  • TX
  • 77077
Web
I was never contacted or sent anything in the mail about this debt and one day it just popped up on my credit so I had to research myself to get a number and when I called the women was so nasty and rude and would n't let me even ask her anything she just kept saying " how are you going to pay for this debt credit card or money order '' the amount is absurd and I do not owe it. Every time I dispute it they wait a month and put it right back on my credit.
05/06/2015 Yes
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • Cont'd attempts collect debt not owed
  • Debt is not mine
  • GA
  • 30034
Web
The apartment bill me a year after i moved out.They bill me for about {$2.00} XXXX and said i did not pay rent.I gave them a 90 day written letter, turn my keys, and i got a walk thur letter.I even gave them my foward address which is my current address now.The said i was evicted and did not turn in my keys.That was not true i follow all the rules of the lease ending.I have been writing them only get dead end and lies.I need help get this off my credit.
04/01/2016 Yes
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • Cont'd attempts collect debt not owed
  • Debt is not mine
  • SC
  • 29615
Web
I do not know about this debt at all. It says I owe {$690.00} against XXXX XXXX XXXX XXXX apartment, however I do n't know of any amount which was due at the time of vacation. Property manager confirmed me I had ZERO balance in my account. After 10 months or so I came to know I have to pay this amount but they never provided any evidence of this bill was due. Due to this collection my credit score is highly impacted and would like to have removed ASAP.
12/13/2023 Yes
  • Debt collection
  • Rental debt
  • Attempts to collect debt not owed
  • Debt was result of identity theft
  • AL
  • 360XX
Web
I was looking at my credit score and noticed it had a derogatory remark from XX/XX/XXXX in the amount of {$17000.00} from Rent Recovery Solutions XXXX XXXX XXXX XXXX. I discovered it on XX/XX/XXXX and notified all 3 credit bureaus that this was identity theft and I did not have any outstanding rents, nor did I take out any type of lease or rent any property. I have owned my own home in XXXX, AL for 8 years and someone has clearly stolen my identity.
12/01/2017 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • TX
  • 76021
Web
This " compamy '' Rent Recovery Solutions is trying to collect a debt on an apartment that has gone out of business, I made the necessary agreements with the apartment before i moved to close out my payments because my mother passed away and I had to move out, so they honored my situation. Fast forward and this place is still harassing me trying to get a payment as well as reporting false information on my credit report for a business no longer around
12/07/2017 Yes
  • Debt collection
  • Other debt
  • Written notification about debt
  • Didn't receive notice of right to dispute
  • GA
  • XXXXX
Web
My previous complaint XXXX was closed as they stated : " We are holding this account for no report until our client has responded to our request for reinvestigation. No credit reporting will occur unless and until our client can respond affirmatively. '' The account was never removed from my credit as stated, and now the account went from {$300.00} to {$1000.00}. The company has not contacted me in any way they are just reporting a higher amount due.
04/12/2016 Yes
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • Cont'd attempts collect debt not owed
  • Debt was paid
  • CA
  • 95610
Web
I am receiving calls regarding a debt that I supposedly owe from a property management called XXXX XXXX but no verification of debt has been provided. My lease ended XXXX XXXX, 2015. I moved out XXXX XXXX, 2015. I paid my rent on time. I ended my lease in good terms. I never received an outstanding invoice amount from XXXX XXXX. The call from Rent Recovery Solutions, LLC concerns me, as I am not sure they are legally authorized to collect such claim.
05/09/2020 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Problem with a credit reporting company's investigation into an existing problem
  • Their investigation did not fix an error on your report
  • GA
  • XXXXX
Web
XX/XX/XXXX and XX/XX/XXXX, {$3200.00} contacted the property, property management company, and debt collection which advised I need to reach out to the property management which I have no response and the property that is on my report has fraudulent charges and I have evidence of the correct information but the property no longer exist it has been bought out or went under bankruptcy but information was not provided to the debt collection company.
09/26/2016 Yes
  • Debt collection
  • I do not know
  • Cont'd attempts collect debt not owed
  • Debt resulted from identity theft
  • TX
  • 77386
Web
I was a victim of identity theft and noticed a collection from RentRecovery. I 've attempted to dispute multiple times however no response on their end. Not sure what else to do. Police department told me to contact the federal trade commision which I wrote a formal complaint against RentRecovery in regards to this matter. The FTC also instructed me to complete a id theft affidavit through identity theft.gov. Attached is my document. Thank you
02/02/2021 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • TX
  • XXXXX
Web
RENT RECOVERY SOLUTIONS Last reported XX/XX/2021 {$67.00} Open balance 09 XXXX Original creditor After moving from the XXXX, I was not sent any outstanding bills due. I satisfied all requirement under the contract and paid all expenses due at the expiration of the contract between the XXXX and myself. As matter of fact, the apartments became inhabitable due to the water being off more than 90 % of the time the last month of the contract.
11/13/2023 Yes
  • Debt or credit management
  • Credit repair services
  • Confusing or missing disclosures
  • LA
  • 71202
Web
in accordance with the Fair Credit Reporting Act this creditor has violated my rights under 15 USC 1681 section 6:2 states I have the right to privacy ( 15 USC 1681 ( section 6 0 4 a section 2 ( it also states a consumer reporting agency can not furnish an account without my written instructions under 15 USCS 1666b a creditor may not treat a payment on a credit card account under an open end consumer credit plan as late for any purpose
11/08/2023 Yes
  • Debt collection
  • I do not know
  • Written notification about debt
  • Didn't receive notice of right to dispute
  • TX
  • 752XX
Web
Hi, Attached is the letter i sent to this collection agency to validate this alleged debt. This was sent to the company over a month ago. I have attached the tracking number. The letter was received and still have not gotten a response. This debt is being collected illegally and my next step is to file a lawsuit against the company if the attached letter is not responded by next XXXX business days. Certified Mail Tracking # : XXXX
04/07/2023 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Information belongs to someone else
  • OK
  • 74115
Web
In 2020 a report was transmitted to my credit from XXXX Of XXXX. I was register as a co-signer and they stated that the lease was electronically signed but I never lived in the apartment and have records to prove that I lived and worked in Oklahoma at the time of the lease being processed. I personally never signed the lease. Now I have a charge of {$10000.00} on my credit and its preventing me from being able to get my own apartment.
01/24/2022 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • TX
  • 77077
Web Older American
I received a notice from rent recovery solutions saying I owe them rent I requested proof of debt ( lease or something ) did not receive anything. This was reported to the XXXX and XXXX XXXX credit bureaus incorrectly. We are homeowners and do not owe any rent. I called the number o the dispute I filed with XXXX and the number belongs to a food truck. I am a very unhappy camper and this needs to be resolved and removed... ASAP.
09/07/2016 Yes
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • Cont'd attempts collect debt not owed
  • Debt is not mine
  • GA
  • 30318
Web
I contacted rent recovery about a debt on my credit report I requested the proof they emailed documents with different date for the application the lease as well as someone else personal info it shows month to month fee among others fees. And a signature that supposedly mine with no date when it was sign no signature from the other person name on the lease are the landlord signature this document 's are date agreement was executed.
12/12/2023 Yes
  • Debt collection
  • Rental debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • TX
  • 77545
Web
Today I noticed that I had an account in collections for Rent Recovery Solutions for The XXXX apartment complex in XXXX. I have never lived in XXXX and have been in a house for over 7 years. When I contacted the debt collection agency as well as the apartment complex it was confirmed that the social security numbers did not match and neither did our middle names or license number. I really need this corrected and off of my name.
05/15/2023 Yes
  • Debt collection
  • Other debt
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • MI
  • 48331
Web
noticed that I have collection on my credit reports. I contacted the collection agency to validate debt as I have no knowledge of the debt. I requested debt validation, the agency sent me a statement listing move out charges. This is not debt validation. I requested a copy of contract. Sent letter vis USPS Certified mail. Company has refused to validate debt. I'm requesting this debt be removed from my credit report immediately.
10/09/2023 Yes
  • Credit reporting or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Information belongs to someone else
  • GA
  • 30034
Web
The company known as XXXX XXXX has been reporting inaccurate information. The Original creditor is saying that they leased or rented me an apartment back in 2017. I have never lived in an apartment. They are saying the debt is {$2900.00}. I sent them a copy of a police report, affidavit, and a FTC claim report. They didn't respond to my request. I need the to provide me with ID that was used to rent or lease the apt or house.
12/02/2023 Yes
  • Debt collection
  • Rental debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • GA
  • 30310
Web
There is an account on my XXXX Report from XXXX XXXX XXXX XXXXXXXX the Creditor Information is below. RENT RECOVERY SOLUTI XXXX XXXX XXXX XXXX XXXX XXXX, GA XXXX AMOUNT : {$62.00} However, I am not aware of this charge and have no knowledge of this account. Therefore I filed a dispute to all Credit Bureaus and all removed this account except XXXX. I do believe this account should be removed from XXXX. Hope you can help.
06/30/2022 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • CA
  • 95008
Web
I have received a charge on my credit report that I owe {$5700.00} for rent for the year of XXXX to XXXX XXXX that was transferred to XXXX XXXXXXXX. This amount is placed for collections without my consent. I did not live nor rented any apartment during that year as I lived in California since XXXX of XXXX. Please review this charge and investigate this mistake. I am attaching a letter from my landlord in California.
07/01/2020 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • GA
  • 30349
Web
I have previously complained about this company. They initially said the debt was mine because I was not at the location to do my walk through at the apartment complex. I then had to submit another complaint and submit pictures of how clean the apartment was and multiple pictures of the lady who did my walk through with me. I was then told they would look into it and I haven't heard anything from them in over 2 months.
06/20/2017 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • AZ
  • 850XX
Web
Rent Recovery Solutions is reporting on my credit report fradulently for XXXX XXXX XXXX. I 've contacted Rent Recovery Solutions and ask for the original indebtedness of said account to no response. This is against the law for this company to continue to report false information according to the FCRA. I also did n't find that this company has a valid License, Bond, and Certificate of Authority in the state of Arizona.
05/16/2023 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Information belongs to someone else
  • GA
  • XXXXX
Web
RENT RECOVERY SOLUTIONS REPORTED INCORRECT INFORMATION TO MY CREDIT AGENCIES ON XX/XX/2016, ( R.R.S ) WRITTEN CORRESPONDENCE HAS BEEN REQUESTED ( FOUR ) TIMES FOR VALIDATION OF DEBT. ( R.R.S ) PROVIDED SOME DOCUMENTATIONS BUT IT WASN'T VALIDATION OF DEBT. INFORMATION THAT I RECIEVED HAD INCORRECT SPELLING OF MY NAME & SIGNATURE THAT DOES NOT MATCH MY AUTOGRAPH AT ALL. THE AMONTS LISTED IS AS FOLLOWS : {$3700.00}
06/01/2021 Yes
  • Debt collection
  • Other debt
  • False statements or representation
  • Attempted to collect wrong amount
  • MO
  • 641XX
Web
Rent Recovery Solutions is reporting an erroneous debt on my credit file. They are double reporting a debt on my credit file. They are reporting two collections for XXXX XXXX. For starters i never received a letter call or notice about this debt which is a violation of my 30 day right to dispute. Second double reporting a debt is against the FCRA guidelines. They need to remove this debt from my credit file ASAP.
05/14/2021 Yes
  • Debt collection
  • Mortgage debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • NC
  • 27265
Web
Rent Recovery system sent me a letter in XXXX of 2020 stating I owed Rent to XXXX XXXX I wrote back to Rent Recovery asking for verification of this debt because I never lived in those Apartments. Rent Recovery said that they validate the debt I asked how did they verify the debt and asked for documentation showing I owed the debt they sent a move out summary which doesn't satisfy the requirements of the FDCPA
08/17/2022 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Account status incorrect
  • NC
  • 28411
Web
This company rent recovery stated to you that it has ordered the deletion of this account off my credit report after they were informed and agreed information was not accurate. Look at the attached documents, they continue to report this bogus and invalid account to the credit bureaus now 17 days later contrary to what they stated to you. Please open an investigation as to the lies they are providing to you.
08/18/2023 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt was result of identity theft
  • TX
  • 77477
Web
In the past 3 years ( since XXXX ) Ive lost or got my wallet stolen a total of 3 times and been having to replace cards and ids since .I recently logged into XXXX to check my credit score just to see a lot of fraudulent activity hurting my credit .I started to look into it and seen that someone had been using my identity to rent and buy things with my acknowledgment or consent a collection fee of XXXXXXXX XXXX
04/26/2023 Yes
  • Debt collection
  • Credit card debt
  • Attempts to collect debt not owed
  • Debt was result of identity theft
  • TX
  • 75056
Web
I was never advised of the transfer of this debt. This is a violation of my rights as a consumer. I will be seeking legal assistance due to noncompliance with 15 U.S. Code 1681 ( e ) ( B ) and XXXX XXXX Compliance Standards, there are multiple deviations, deficiencies, inaccurate information, and unauthorized information listed on my credit report. Please remove these accounts referenced from my credit report.
10/11/2021 Yes
  • Debt collection
  • I do not know
  • Attempts to collect debt not owed
  • Debt was result of identity theft
  • NY
  • 13440
Web Servicemember
Rent Recovery Solutions Disputing a collection amount of {$160.00}, original lender is the XXXXXXXX XXXX XXXX XXXX The Collection agency is Rent Recovery Solutions. Disputed charges with XXXX on XX/XX/XXXX and called Rent Recovery Solutions and XXXX XXXX XXXXXXXX XXXX. The XXXX XXXX XXXX XXXX told me that they would call the Collection agency to get the account removed since I never lived at the location.
11/25/2019 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • MS
  • 39180
Web Servicemember
Charges were disputed as I should not have been held personally liable for a business transaction. Since I am being held personally liable, the lease in question falls under the Servicemembers Civil Relief Act the remainder of the lease should be canceled due to the receipt of orders that force me to move from the area. This means I do not owe the debt. The orders and the lease are attached for review.
01/22/2022 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Information belongs to someone else
  • GA
  • 30238
Web
I have been trying to get this fraudulent information deleted from my XXXX report. I've never lived at XXXX XXXX XXXX. I've been at my current address since XX/XX/2019. I've filed an FTC report because I believe my identity has been compromised, or there's been an error with someone who has a similar name as me. Please review the information that I am sending & delete this information from my report.
12/27/2016 Yes
  • Credit reporting
  • Incorrect information on credit report
  • Reinserted previously deleted info
  • TX
  • 75067
Web
XXXX aka '' XXXX '' shows on both XXXX as well as XXXX that i have an eviction twice showing on my name that was recently placed back on my name after the discharge of the debt, and i never received an eviction for this property. This is an illegal eviction if such papers were filed after me leaving the subject property. The debt was discharged but had no knowledge of any evictions at this property.
01/17/2023 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt was result of identity theft
  • TX
  • 75206
Web
RentRecovery Solutions continues to harass me in an attempt to collect a debt that I do not owe. I never lived at the location, signed a lease agreement, or signed any agreement stating that I would pay this debt. I have repeatedly informed them of this in writing, but they continue to harass me and report this incorrect information on my credit report and it is harming my ability to obtain credit.
10/23/2020 Yes
  • Debt collection
  • I do not know
  • Attempts to collect debt not owed
  • Debt is not yours
  • GA
  • 30135
Web
The company is trying to make me pay {$220.00} for something i have and/or had no knowledge of. I have never done business or applied for anything related to this company. I have contacted them and the parent company and they told me an application was put on online under my name and they don't seem to care. The company is XXXX XXXX overlook. Some low end apartment complex in the XXXX, GA area.
08/09/2016 Yes
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • Cont'd attempts collect debt not owed
  • Debt is not mine
  • GA
  • 30064
Web
This debt was a result of a dispute between my family and the apartment complex lived in approximately two years ago. Because of the circumstances surrounding the cancellation of the lease the original client request for this case to be closed with the collection agency. The collection agency closed the account at the request of the their client but failed to remove it from my XXXX credit report.
06/08/2022 Yes
  • Debt collection
  • Other debt
  • False statements or representation
  • Attempted to collect wrong amount
  • DE
  • 19701
Web
I have been in touched with this company in regards to an apartment balance that is not owed. The company has not validated the debt and sent proof that's the debt is owed. The sent me a bill with the amount owed by them which means nothing. This debt needs to be removed off of my credit report and needs to be investigated. I was hung up on by several rep 's and was talked unprofessionally too.
07/21/2023 Yes
  • Debt collection
  • I do not know
  • False statements or representation
  • Indicated you were committing crime by not paying debt
  • TX
  • 76137
Web
I am writing to delete and remove the following accounts and information off of my consumer report. The accounts and information listed below should not be reported on to my consumer report. This is a direct violation of the FDCPA and FCRA and needs to be deleted and removed off of my consumer report immediately as it's violating several laws. Remove these accounts and information immediately!
10/11/2022 Yes
  • Debt collection
  • Other debt
  • Written notification about debt
  • Didn't receive notice of right to dispute
  • TX
  • 75204
Web
I checked my credit report on XX/XX/2022 and saw that I had a collection in the amount of {$160.00} from Rent Recovery Solutions. I never received any written notice that this was trying to be collected, or any notice that I can dispute the charges. I have tried to reach out to Rent Recovery Solutions multiple times but have not gotten a response as I have left " XXXX '' multiple voicemails.
02/06/2016 Yes
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • Cont'd attempts collect debt not owed
  • Debt is not mine
  • GA
  • 30047
Web
Hello this company has for the past 7 years put something on my credit that i tried so hard to show them that is not mine and have encountered nothing from them but lies and and manipulation of the system the 7 years have passed and it was removed off my credit but today i received a notification that they placed it back on my credit file with XXXX in direct violation of the fair credit act
02/24/2017 Yes
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • False statements or representation
  • Attempted to collect wrong amount
  • TX
  • 77379
Web
On two different occasion the representative said they would email me deletion letter. What I had received was n't a deletion letter but a letter just stating my account was paid in full. I called customer service, then another representative said they do not send out deletion letters. I need a deletion letter stating that I have paid this off long ago and need it off my credit report.
02/02/2021 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • OH
  • 44512
Web
When I contacted the apartment complex that summited the debt, ( XXXX XXXX ) they had no record of my living there. They then directed me to call the main office, they also had no record of me living there. I've also contacted the collection agency ( rent recovery ) they said they have signatures and my social on file saying that I did live there. I have never lived in XXXX XXXX XXXX.
05/27/2016 No
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • Cont'd attempts collect debt not owed
  • Debt was paid
  • MO
  • 64086
Web
Rent Recovery Solutions continues to report to all XXXX credit bureaus that I have an outstanding balance of {$1700.00} owed to XXXX XXXX of XXXX. However, I settle this account with XXXX XXXX ' attorney XX/XX/XXXX. I have made repeated requests to XXXX XXXX XXXX to properly update my credit report, but they refuse to do so and continue to ask me to pay them money I no longer owe.
07/19/2023 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Information belongs to someone else
  • GA
  • 30904
Web
XXXX XXXX XXXX XXXX XXXX XXXX XXXX O You are in Direct Violation Of The Fair Credit Reporting Act ( RentreCoverySoulutions ), Has violated several of my rights. 15U.S.C 1681 Section 2 ; It states a consumer reporting agency can not furnish an account without my written instructions. 15U.S.C 1666B ; A creditor may not treat a payment on a credit card plan as late for any purpose.
05/23/2023 Yes
  • Debt collection
  • Other debt
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • IN
  • 46360
Web
On XX/XX/2023, I, XXXX XXXX, contacted Rent Recovery Solutions LLC, requesting that I be mailed the following documents in reference to a debt : a. Original Contract b. Billing associated with account c. Creditors information d. Authorization to collect debt However, Rent Recovery Solutions indicated that they will not send a copy of the authorization to collect the debt to me.
04/18/2017 Yes
  • Debt collection
  • I do not know
  • Cont'd attempts collect debt not owed
  • Debt is not mine
  • GA
  • 28306
Web
Rent Recovery is attempting to collect a debt that I never established a contract with this company. Obtaining documentation or bills as third party or debt collection agency is not legal documentation or a contract that holds me accountable to owe you anything. Furthermore they are in complete violation of the FCRA law by placing this negative item on to my credit reports.
11/15/2023 Yes
  • Credit reporting or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Account information incorrect
  • AL
  • 35401
Web
XXXX at XXXXrent recovering solutions is reporting inaccurate information stating that I owe {$3000.00} to the apartment complex which is false. It is also stating that the collection was opened XX/XX/, which is inaccurate also. I am requesting that this collection be removed from my credit report if they can not give me the proof that I owe and that it was open in XX/XX/.
12/04/2017 Yes
  • Debt collection
  • Other debt
  • False statements or representation
  • Attempted to collect wrong amount
  • FL
  • 32205
Web Servicemember
XXXX XXXX XXXX Rent Recovery {$3400.00} I notified leasing office of mold infestation was on a month to month lease, got charged for the filing of the eviction even though its marked as a broken lease and got charge two months in advance on a month to month lease. Informed the complex prior to moving that if problem were n't changed I would be moving due to health reasons.
08/11/2021 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt was paid
  • GA
  • 30349
Web
XXXX XXXX/XXXX XXXX stated I owed them money for a rental moveout adn reported me to Rent Recovery. I contacted XXXX XXXX XXXX and made a settlement to resolve the issue for which I paid them. XXXX XXXX/XXXX XXXX provided me a letter stating it was resolved, but they will not contact Rent Recovery to clear the debt off my credit. I attached the letter they provided.
04/05/2016 Yes
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • Disclosure verification of debt
  • Not given enough info to verify debt
  • TX
  • 77545
Web
I owe for a broken lease and it was sold to a collection agency who is charging what seems like an enormous amount of interest. I would just like to know what is legal in Texas for them to charge in interest. The final account statement from the Apartment Complex is {$1600.00} however, the collection agency is charging an additional {$600.00} for a sum of {$2200.00}
03/02/2023 Yes
  • Debt collection
  • Mortgage debt
  • Attempts to collect debt not owed
  • Debt was result of identity theft
  • LA
  • 707XX
Web
My father used my social security number, license, and financial information to obtain an apartment and was " evicted '' during covid. I now owe {$1500.00} according to rent recovery that should not be my debt. I talk to them XX/XX/2023 to discharge the debt but they refused. I did not get written correspondence about a settlement offer or anything of that nature.
12/12/2017 Yes
  • Mortgage
  • Other type of mortgage
  • Applying for a mortgage or refinancing an existing mortgage
  • NC
  • 28105
Web
XXXX 2017, XXXX I have contacted this company more than one time to get this matter resolved. I have not received a phone or any feedback. It is reporting as derogatory for XXXX XXXX. I have never live there and the application was never complete. When I was going to sign a lease they change the cost of the rent before the move date application was never complete.
07/12/2022 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Information belongs to someone else
  • CO
  • 80910
Web Servicemember
Had my identity stolen in XXXX of XXXX. Made an ftc report etc, I didnt know of the debt until it reported on my credit along with other companies with accounts I didnt open. I tried to reach out to the company in XX/XX/XXXX, including sending a letter letting them know it was fraud and to take it off my credit. However I got no response and today is XX/XX/XXXX
04/21/2023 Yes
  • Debt collection
  • I do not know
  • Took or threatened to take negative or legal action
  • Threatened or suggested your credit would be damaged
  • MO
  • 64134
Web
Rent Recovery has violated my consumer right by contining reporting inaccurate information to the credit bureaus. This accouhnt has been removed off my credit file numoerous of time but they keep re inserting information back on my credit acting as it is a new debt. I have asked this compant to remove the negative information that is damaging my credit and life.
04/21/2023 Yes
  • Debt collection
  • I do not know
  • Took or threatened to take negative or legal action
  • Threatened or suggested your credit would be damaged
  • MO
  • 64134
Web
Rent Recovery has violated my consumer right by contining reporting inaccurate information to the credit bureaus. This accouhnt has been removed off my credit file numoerous of time but they keep re inserting information back on my credit acting as it is a new debt. I have asked this compant to remove the negative information that is damaging my credit and life.
02/13/2023 Yes
  • Debt collection
  • I do not know
  • Attempts to collect debt not owed
  • Debt is not yours
  • TX
  • 77429
Web Servicemember
As I was looking over my credit report I noticed a collection from Rent Recovery Solutions for the amount of {$5500.00}. I do not know who this is nor have I ever lived at the apartments that they are representing. This is a claim made back in XXXX and I lived at XXXXXXXX XXXX XXXX XXXX XXXX XXXX XXXX with my parents at that time and was also attending college.
08/20/2021 Yes
  • Debt collection
  • Other debt
  • Written notification about debt
  • Didn't receive notice of right to dispute
  • TX
  • 77407
Web Servicemember
I am disputing this debt because I was never notified of an attempt to collect a debt and given a chance to dispute. I have a right to be informed and my rights were violated. I also do not recognize this debt and I am disputing the accuracy of the information. This collection was reported to my profile on XX/XX/2021 but shows an assignment date of XX/XX/2021.
07/17/2023 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • HI
  • XXXXX
Web
I have sent letter notifications in the mail to each credit bureau telling them the debt they are trying to collect doesn't belong to me. It has been over 30 days and I haven't received any update or respond to my letters. The tracking number for my letters is : XXXX. Physical images of the receipts will also be attached to this complaint. Thank you so much!
11/20/2020 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Problem with a credit reporting company's investigation into an existing problem
  • Investigation took more than 30 days
  • TX
  • 76002
Web
Ive sent a verification letter and havent received anything back. Its been more than 30 days. An i request this account get deleted from my XXXX credit report. Since they cant verify the debt. It goes against the FCRA and should be deleted immediately. Or will be fined {$1000.00}. So Im requesting you deleted this account or I will have to take legal action.
03/27/2017 Yes
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • Disclosure verification of debt
  • Right to dispute notice not received
  • SC
  • 29203
Web Servicemember
Bathroom was not working and I continue to ask the landlord to fix it. Bathroom was fix, but continue to have problem with this issues. I explain to the landlord that I could n't wait a whole weekend with a the bathroom being fix. Called some in to fix and they told me that they were not going to paying for there services. Left property due to no bathroom.
03/27/2017 Yes
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • Disclosure verification of debt
  • Right to dispute notice not received
  • SC
  • 29203
Web Servicemember
Bathroom was not working and I continue to ask the landlord to fix it. Bathroom was fix, but continue to have problem with this issues. I explain to the landlord that I could n't wait a whole weekend with a the bathroom being fix. Called some in to fix and they told me that they were not going to paying for there services. Left property due to no bathroom.
11/04/2023 Yes
  • Credit reporting or other personal consumer reports
  • Credit reporting
  • Improper use of your report
  • Reporting company used your report improperly
  • TX
  • 75081
Web
Company : Rent recovery solutions Date : XX/XX/2019 XXXX In accordance with The Fair Credit Reporting Act XXXX Account # XXXX, has violated my rights. 15 U.S.C 1681 Section 602 A. States I have the right to privacy. 15 U.S.C 1681 Section A Section 2 : It also states a consumer reporting agency can not furnish a account without my written instructions
09/20/2023 Yes
  • Credit reporting or other personal consumer reports
  • Credit reporting
  • Problem with a company's investigation into an existing problem
  • Was not notified of investigation status or results
  • NC
  • 28215
Web
I have disputed these accounts several time with the credit bureaus XXXX XXXX but have not received any results or response for my dispute. These accounts are reporting inaccurately & incorrectly in my credit report and should be investigated. I demand that they respond to my dispute & request for reinvestigation as they are in violation of the FCRA.
06/10/2016 Yes
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • Cont'd attempts collect debt not owed
  • Debt is not mine
  • MO
  • 64118
Web
This company is charging me for a debt that is not mine. I had a lease with my wife, we separated finished our lease she renewed by herself I never signed anything and I guess she broke the lease and now this company has a collection on my credit report which is wrong. I need help as I tried to resolve myself and could n't even obtain the validation
07/26/2015 Yes
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • Cont'd attempts collect debt not owed
  • Debt is not mine
  • TX
  • 77373
Web Older American
I do n't consider the debit is mine. It was charged by apartment management company to replace carpets after leaving. Before leaving the entire apartment was professionally cleaned including the carpet. I requested a walk through with the management before leaving but they never showed up. It is obvious a scam that they do to get unjustified charges
06/08/2022 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • AZ
  • 85225
Web
I disputed the account in XXXXXXXX XXXX XXXX year it was removed in XXXX of XXXX only to be placed back on my credit report in XXXX of XXXX. I called the company and was put on hold to be transferred to a representative who did not pick up. I left a message on his answering machine. No return call. I would like to remove this from my credit report.
03/07/2023 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • MI
  • 49424
Web
There was never an agreement on the lease statement, and I tried to get on the lease ; and was never on the official lease. my roommate, XXXX XXXX was and i paid him when the time came. after i moved out, he stayed an additional month and didnt pay. i did not live there and am not responsible for XXXX actions. Please remove this from my record.
09/29/2023 Yes
  • Debt collection
  • Rental debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • GA
  • 30518
Web
A debt has been placed in collections and listed on my credit report for rent recovery. The debt isnt my debt. The debtor is Rent Recovery Solutions on behalf of XXXX XXXX XXXX XXXX XXXX The acct is XXXX. The address is XXXX XXXX XXXX XXXX XXXX XXXX Ga XXXX. The phone number is XXXX ext XXXX. The amount is {$24000.00}. This is not my account.
09/17/2021 Yes
  • Debt collection
  • Other debt
  • False statements or representation
  • Attempted to collect wrong amount
  • GA
  • 31520
Web
Wrote a letter for Debt validation never received the validation, Once I started disputing it the account went from Open to closed with a balance Im not sure if I even owe this debt or if they are authorized to be collecting this debt, I contacted the original creditor they couldnt find my name in there system to say I even owe them anything.
11/30/2022 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Improper use of your report
  • Reporting company used your report improperly
  • GA
  • 30253
Web
In accordance with the Fair Credit Reporting act XXXXXXXX XXXX XXXX XXXX XXXX Account # # # # # XXXX, has violated my rights. XXXX XXXX XXXX section XXXX A. XXXX I have the right to privacy. XXXX XXXX XXXX Section XXXX A Section XXXX : It also states a consumer reporting agency can not furnish a account without my written instructions
02/18/2021 Yes
  • Debt collection
  • I do not know
  • Attempts to collect debt not owed
  • Debt is not yours
  • FL
  • 32301
Web
I received a letter from Rent recovery solutions about a debt I allegedly owe them. This company is believed to be a collections company. I have received numerous phone calls repeatedly from this company about a debt I have no knowledge of. I sent a certified letter asking for debt validation and I have not received any response from them.
10/20/2021 Yes
  • Debt collection
  • Other debt
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • AK
  • 996XX
Web
The company did not provide any details that I requested. once again I request # 1 Itemized list of exactly what the damages were. # 2 Prove to me that a written notification was sent notifying that I had outstanding charges BEFORE it was sent to collections. I WAS NEVER NOTIFIED. # 3 PROVE to me that I am responsible for the damages.
08/03/2016 Yes
  • Debt collection
  • I do not know
  • Disclosure verification of debt
  • Not disclosed as an attempt to collect
  • FL
  • 33702
Web
I get a collection on my credit report for {$81.00} that I do not recognize and what no award of. I never received any communication about this bills and I want this account to be closed and removed from my credit report immediately. I do n't like that anyone can access my credit information and report bills that I do n't even recognize.
06/26/2021 Yes
  • Debt collection
  • I do not know
  • False statements or representation
  • Attempted to collect wrong amount
  • GA
  • 30309
Web
i notice a alleged debt from RENT RECOVERY SOLUTIONS, LLC for {$3100.00} that i don't owe nor has any dealing with before.I sent them a letter on XX/XX/2021 requesting the validity of the alleged debt and to remove this negative item from my credit report.it is keeping me from getting a home.i also attach a copy below for my record.
08/03/2020 Yes
  • Debt collection
  • Other debt
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • TX
  • 75062
Web
2 attempts for validation of debt, all that was received is an itemized statement. This collection was placed with all three credit bureaus. I requested a copy of the original contract with my signature, dates, amounts to prove the debt belongs to me. I requested to know whether this agency is licensed to collect debt in my state.
11/04/2022 Yes
  • Debt collection
  • Other debt
  • Took or threatened to take negative or legal action
  • Threatened or suggested your credit would be damaged
  • OK
  • 74074
Web
Pursuant to Title 15USC 1692 ( c ) ( c ) 2, I am the invoking specified remedy as the original creditor and demand per Title 15 USC 1692C ( C ) that Rent Recovery Solutions cease ALL forms of illegal communication through ALL and ANY MEDIUM except for communication of remedies for XXXX, the consumer and natural person, via MAIL.
01/11/2017 Yes
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • Cont'd attempts collect debt not owed
  • Debt is not mine
  • NC
  • 27549
Web
I am writing about an apartment complex that inflated the amount that was owed to them and refuses to remove the debt from my credit report after I have disputed multiple times, I have also sent original email proving that there was a discrepancy before the account was ever placed in collection and they still refuse to remove.
07/20/2020 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Account status incorrect
  • MO
  • 64114
Web
I applied for XXXX XXXX, I received denial from XXXX XXXX. I believe the items denying are accounts that I have paid in full within the last 5-6mths. I have receipts/copies of payments! Debt from XXXX XXXX paid in full through Rent Recovery who held debt. Also, paid off XXXX bill. And XXXX debt originally for XXXX XXXX XXXX.
08/23/2016 Yes
  • Debt collection
  • I do not know
  • Improper contact or sharing of info
  • Contacted me instead of my attorney
  • AL
  • 358XX
Web
Rent recovery calls me multiple times a day I spoke with them advised them I 'm sending the letter back to dispute the amount and gave them my lawyer information. They called me back XXXX he later and said they never called she check the information and realized they did..this is constant..I see the number XXXX4 times a day
07/06/2022 Yes
  • Debt collection
  • I do not know
  • Written notification about debt
  • Didn't receive notice of right to dispute
  • TX
  • 77084
Web
Rent Recovery Solutions at 1945 XXXX XXXX XXXX XXXX XXXX, GA XXXX has been sending me collections notices in the amount of {$6900.00}. The collection has been reported as pasted due balance. I do not know this company I have never done any business with this company this company does not have a contact with my signature.
07/02/2020 Yes
  • Debt collection
  • Other debt
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • FL
  • 33068
Web
Rent recovery solutions is charging me XXXX for a monthly rent that was initial XXXX at XXXX at XXXX XXXX!! I tried calling this company to get an explanation of the charges but they either hang up on me or dont answer! I dont believe this is a legitimate company and I need information to be removed from my credit report
10/22/2022 Yes
  • Debt collection
  • I do not know
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • TX
  • 78744
Web
I recently checked my XXXX XXXX through XXXX and noticed I had a debt of over {$1000.00} from Rent Recovery Solutions. I was not notified that I could dispute the collection and I never received an email or written notice that I was in debt. I am not sure what I am being charged for as I have paid every month of rent.
02/23/2022 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Information belongs to someone else
  • AL
  • 360XX
Web
Rent Recovery Solution is attempting to collect on a debt not owed to a company that I do not owe. I have disputed the debt with Rent Recovery Solutions by mailing and by phone. Rent Recovery Solutions is still attempting to collect on this debt. I have made attempts to resolve starting in XX/XX/XXXX through XX/XX/XXXX.
07/21/2018 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt was paid
  • TX
  • 77072
Web
RENT RECOVERY SOLUTIONS OPENED A COLLECTION ACCOUNT ON XXXX-15 FOR {$320.00}. THIS IS REPORTING TO THE CREDIT BUREAUS. THE BALANCE IS {$0.00} BECAUSE MY SECURITY DEPOSIT COVERED THE AMOUNT STILL OWING UPON MOVE-OUT FROM XXXX XXXX APARTMENTS. THE INFORMATION BEING REPORTED IS THEREFORE INACCURATE AND SHOULD BE DELETED.
06/11/2023 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Problem with a credit reporting company's investigation into an existing problem
  • Their investigation did not fix an error on your report
  • GA
  • XXXXX
Web
RENTRECOVERYSOLUTIONS Is reporting a credit balance to my account that does not belong to me. The amount is {$1700.00}. I have contacted the collection company and advised that the debit does not belong to me. Ive also sent in copies of my social security card and they refuse to remove the collection from my report.
01/10/2022 Yes
  • Debt collection
  • I do not know
  • Took or threatened to take negative or legal action
  • Threatened or suggested your credit would be damaged
  • MO
  • 64134
Web
I keep sending this same letter that i upload to the CFPB but this company still lies to u and tell u that they send a letter out to me but its always a copy of an bill from anothe debt collect saying i owe them and when i ask for proof of burden or show me were i agreed to a contract or any debt with this company.
02/27/2018 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Problem with a credit reporting company's investigation into an existing problem
  • Their investigation did not fix an error on your report
  • NC
  • 28216
Web
XX/XX/XXXX XXXX filed complaint against Rent Recovery Solutions LLC. Complaint was completed and justified but Rent Recovery Solutions still appear on XXXX and XXXX when they were to be removed. Rent Recovery Solutions LLC appeared on XXXX twice only 1 was removed it also appears on XXXX now and still remains.
01/24/2018 Yes
  • Debt collection
  • Mortgage debt
  • Attempts to collect debt not owed
  • Debt was paid
  • TX
  • 761XX
Web
I received a notification today that a collection was added to my credit report in the amount of {$920.00} I did not receive any dunning letter or written notice allowing me a chance to dispute the validity of this debt before being placed on my reports/ also I paid the reletting fee to move from the apartment.
03/03/2021 Yes
  • Debt collection
  • Other debt
  • Written notification about debt
  • Didn't receive notice of right to dispute
  • FL
  • 34208
Web
I moved out of an apartment on XXXX, I was never contacted about anything owed. Out of the XXXX Rent Recovery Solutions placed a collection on my credit without contacting me by mail, phone or email to notify of the money they claim I owe. I was not given the chance to review the supposed debt or dispute it.
08/21/2020 Yes
  • Debt collection
  • Other debt
  • Communication tactics
  • Used obscene, profane, or other abusive language
  • TX
  • 78201
Web Servicemember
I called the debt collector the three people i spoke to did not advise me that they were recording the call and when i tried to advise i am recording they passed me off. Also I am XXXX and this dispute is hard to deal with they have called also called without identifying and not giving a personal identifier.
04/27/2016 Yes
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • Cont'd attempts collect debt not owed
  • Debt is not mine
  • TX
  • 78130
Web
XXXX : My account was sent to collection. I was told that the regional director would be calling me to resolve the issue and never did. Forgot to call me after admitting the property manager was screwing up and he had to fire her over the issue. I want my deposit back and the collections removed immediately
12/17/2022 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • GA
  • 315XX
Web
I have not ever done any business with this company and dont have any business with them.Ive asked that if they find me error that they send me a contract bearing my wet signature. This company is in violation of the fair credit reporting act. I want them to stop reporting negatively on my credit report.
05/19/2022 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Personal information incorrect
  • TX
  • 77083
Web
This is a wrong information I dont know this company I never leave here my ex partner was living in this apparent complex. Not my information Original Lender XXXX XXXX XXXX Account Type Not Reported Responsibility Joint Age Of Account 1 Years, 3 Months Credit Limit Not Reported Highest Balance {$7600.00}
12/16/2018 No
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Account status incorrect
  • GA
  • 30331
Web
FAIR COLLECTIONS AND OUT Last reported : XX/XX/2018 + {$5500.00} RENT RECOVERY SOLUTIONS Last reported : XX/XX/2018 - {$1500.00} XXXX XXXX XXXX Last reported : XX/XX/2018 + {$360.00} This account need to be taken off my credit didnt authorize this Im a victim of identity thief so please have it removed
06/18/2017 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • NC
  • 28314
Web
I have been disputing the collection attempts with the company listed on my credit report, stating that I owe for an apartment complex that I have never lived at. The name of the company is Rent Recovery Solutions. Never done business with them, and never signed any sort of paperwork for this company.
08/09/2016 Yes
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • False statements or representation
  • Attempted to collect wrong amount
  • GA
  • 30291
Web
THIS COMPANY IS ILLEGALLY TRYING TO COLLECT A DEBT I DO NOT OWE. IVE REACHED OUT TO THEM SEVERAL TIMES ABOUT THIS ERROR ON MY CREDIT REPORT AND NOT ONLY ARE THEY REPORTING IT ONCE BUT THEY ARE REPORTING IT TWICE. IVE BEEN REACHING OUT TO THEM FOR OVER A YEAR AND THEY KEEP SAYING ITS FIXED BUT ITS NOT.
10/05/2022 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Problem with a credit reporting company's investigation into an existing problem
  • Their investigation did not fix an error on your report
  • TX
  • 770XX
Web
XXXX I sent a letter to a collection agency asking for Debt Validation. They were unable to produce the documents that I asked for in my letter. They sent an electronic copy of a lease that I NEVER signed. I gave them 30 days and nothing has been updated on my credit report. Please advise next steps.
10/14/2022 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Improper use of your report
  • Reporting company used your report improperly
  • OH
  • 437XX
Web
In accordance with the Fair Credit Reporting act XXXX XXXX XXXX XXXX, has violated my rights XXXX XXXX XXXXXXXX XXXX XXXX XXXX. XXXX I have the right to privacy. XXXX XXXX XXXX XXXX A Section XXXX : It also states a consumer reporting agency can not furnish a account without my written instuctions
08/07/2022 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Account information incorrect
  • NC
  • 28411
Web
Rent Recovery continues to report to the three credit bureaus inaccurate and deliberate false information regarding the initial default date. You will see the attachment documents that support this again after several disputes and ignored by all. The proof is here in the documents provided to you.
03/16/2018 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Account status incorrect
  • NC
  • 28216
Web
XXXX and XXXX Compliant Numbers were resolved acknowledging that Rent Recovery Solutions and Rent Recovery Solutions XXXX would be removed from my credit report completely. XXXX still remains on XXXX when it should have been removed. I have reached out to XXXX no response concerning this matter.
10/29/2016 Yes
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • Disclosure verification of debt
  • Right to dispute notice not received
  • AR
  • 72205
Web
I have submitted an email and made numerous phone calls to Rent Recovery for written verification of debt. However, to date I have not received any information regarding the debt, only a telephone call 2 years ago when I requested written verification of debt and still did not receive anything.
04/11/2017 Yes
  • Debt collection
  • I do not know
  • Cont'd attempts collect debt not owed
  • Debt is not mine
  • GA
  • 30165
Web Servicemember
Rent Recovery solutions is attempting to collect a debt I do n't owe them. I never established a contract with this company at all. Furthermore this company is in complete violation of the FCRA law which has tarnished my name by placing a negative tradeline onto all three of my credit reports.
04/03/2021 Yes
  • Debt collection
  • I do not know
  • Took or threatened to take negative or legal action
  • Threatened or suggested your credit would be damaged
  • AZ
  • 85210
Web
I requested a debt validation 31 calendar days ago 1 day over the 30 day response window with valid documents which they fail to do. which is a violation under thee FCRA & FTC. I will attach documents that prove its been 31 days and the original validation letter with they completely ignore.
08/31/2017 Yes
  • Debt collection
  • Other debt
  • Written notification about debt
  • Didn't receive notice of right to dispute
  • GA
  • 310XX
Web
Rent recover solutions reinserted an account to my report without properly notifying me within 5 days which is against the FRCA. As previously discussed with this company, this is not my account, I am not responsible for this account, and I do not have a contract with this collection agency.
02/24/2020 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • TX
  • 75060
Web
I have tried to contact this apartment complex to have them show my signature on any signed documents. I have never stayed in an apartment within the last 25 years. File Number : * XXXX Amount Owed : * {$240.00} Collection Date : *XX/XX/2019 Original Creditor : * XXXX XXXX Thanks XXXX XXXX
09/12/2023 Yes
  • Debt collection
  • Rental debt
  • Attempts to collect debt not owed
  • Debt was result of identity theft
  • TN
  • 37013
Web
I recently received a copy of my credit report and found several accounts that were opened in my name. I believe that I may be a victim of identity theft. This account was not opened by me or opened with my knowledge or consent. I did not use this account or even know that it was opened.
04/14/2020 Yes
  • Debt collection
  • Other debt
  • Written notification about debt
  • Didn't receive notice of right to dispute
  • NV
  • 89120
Web
An account was reported to Rent Recovery Solutions that i have repeatedly advised the original creditor that i was disputing. I was living in an apartment complex and slipped and fell on their premises and they requested that i move out and then charged me for things that were not owed.
09/07/2017 Yes
  • Debt collection
  • Other debt
  • Threatened to contact someone or share information improperly
  • Talked to a third-party about your debt
  • GA
  • 30238
Web
On the XXXX the of XXXX I checked my credit report after receiving an alert that a new collection accounts had been added. The account has been removed several times and this company keeps placing this on my credit. The debt is not owed and negatively affecting my credit score.
07/22/2021 Yes
  • Debt collection
  • Other debt
  • False statements or representation
  • Attempted to collect wrong amount
  • TX
  • 75034
Web
In XXXX of XXXX a representative from Rent Recovery Solutions contacted me about a debt. The rep indicated to me that if I paid the debt that they would remove the collection from my credit report. I did pay this in XX/XX/2019, but to this day it is still on my credit report.
01/05/2022 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt was result of identity theft
  • SC
  • 29649
Web Servicemember
Attempted to write, and made phone call to the company Rent recovery Solutions. The company could not and did not ever verify this debt. Also they did state the signature was signed electronically. Never my signature. But they never removed account from my credit report.
05/19/2021 Yes
  • Debt collection
  • Other debt
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • TX
  • 78130
Web Servicemember
Notification of any unpaid balances was never conducted upon conclusion of the lease. XXXX XXXX XXXX did not contact us by phone or email. All lease and utilities were paid in full before turn over. It was over a year later that a third party sent notification of a debt.
09/17/2022 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Improper use of your report
  • Reporting company used your report improperly
  • FL
  • 32211
Web
In accordance with the Fair Credit Reporting Act Rent Recovery Solutions account XXXX has violated rights 15 U.S.C 1681 section ( A ) ( 4 ) I have the right to Privacy. 15 U.S.C 1681b section ( A ) ( 2 ) Nothing can be furnished on my report without my written consent
08/30/2022 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Account information incorrect
  • NC
  • 28411
Web
Rent recovery solutions company, continues to maliciously, inaccurately, and illegally report this bogus collection to XXXX. See attachment. The initial delinquent date is suppose to be XX/XX/2014 and they continue to report it a year later beyond the accurate date!
04/24/2023 Yes
  • Debt collection
  • Other debt
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • MN
  • 55044
Web
I HAVE NOT SUPPLIED PROOF UNDER THE DOCTRINE OF ESTOPPEL BY SILENCE, ENGELHARDT V.GRAVENS ( MO ) 281 SW 715, 719, I PRESUME THAT NO PROOF OF ALLEGED DEBT, NOR THEREFORE ANY SUCH DEBT, IN FACT THEREFORE EXISTS. Please erase from all credit reporting agencies
10/27/2022 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • TX
  • 78233
Web
Rent Recover Solutions is attempting to collect an alleged debt. I have sent the company a cease and desist along with a debt validation letter and there has been no response from the company, and they continue to furnish this information on my consumer report.
09/12/2023 Yes
  • Debt collection
  • Rental debt
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • NC
  • 28311
Web Servicemember
On XX/XX/2023, I asked for written verification of the debt. I was XXXX XXXX military when debt occurred. I got charged with 2 months of rent while on orders. I should not have been charged legally. I demand notice of my debt and my termination notice date.
12/06/2016 Yes
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • Disclosure verification of debt
  • Not given enough info to verify debt
  • FL
  • 30078
Web
To never get a respond back from them. i sent a Debt validation letter to this company, Rent Recovery sol, LLC about a debt Im supposely owed them to never get an answer back from, them or XXXX, XXXX, or XXXX. Please sent me an respond back about this debt.
07/21/2019 Yes
  • Debt collection
  • Other debt
  • Took or threatened to take negative or legal action
  • Threatened or suggested your credit would be damaged
  • IL
  • 60643
Web
I previously filed a complaint with CFPB XXXX. However, Rent recovery has shown up on my credit file again, after they agreed to delete this from all 3 credit agencies, and it was deleted. However, it is reporting again on XXXX, please see attachment.
10/05/2017 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Account status incorrect
  • GA
  • 310XX
Web
I am currently under bankruptcy and both the collection agency and XXXX have been notified by my attorney. They are still reporting as an open collection on my report which is a clear violation of my rights and are refusing to remove this information.
06/10/2021 Yes
  • Debt collection
  • Other debt
  • Communication tactics
  • Frequent or repeated calls
  • AL
  • 358XX
Web Servicemember
Debt collection agency has frequently made repeated calls during work hours ongoing for two years, one in particular made by the executive vice president who offered little to no help after expressing the importance of my workplaces no phone policy.
11/03/2015 Yes
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • Cont'd attempts collect debt not owed
  • Debt is not mine
  • GA
  • 30291
Web
RENT RECOVERY SOLUTIONS is a debt collection company that I have asked to remove debt from my credit report that I do not owe. Not only did they not remove the debt but they have it listed twice and refuses to correct this issue on my credit report.
10/18/2023 Yes
  • Debt collection
  • Rental debt
  • Attempts to collect debt not owed
  • Debt was result of identity theft
  • TX
  • 79107
Web Servicemember
After contacting XXXX XXXX Issue still is not resolved! THIS ACCOUNT WAS OPENED FRAUDULENTLY! THEY HAVE YET TO PROVIDE ME WITH DOCUMENTATIONS THAT HAS A SIGNATURE, PHONE NUMBERS, SOCIAL SECURITY NUMBER, OR DATE CONTRACT WAS FRAUDULENTLY HONORED!
12/03/2021 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Problem with a credit reporting company's investigation into an existing problem
  • Was not notified of investigation status or results
  • GA
  • 30076
Web
I filed a dispute in regards to incorrect items on my credit report. It has been over 30 days and I have yet to receive my investigation results. I demand that these items be deleted at once from my credit report as this has caused stress.
06/17/2018 Yes
  • Debt collection
  • Other debt
  • False statements or representation
  • Attempted to collect wrong amount
  • GA
  • XXXXX
Web
XXXX XXXX XXXX held my eviction court appearance letter in order for them to win by default in XX/XX/2017. By doing so I had no knowledge of when to go to court which may have extended my time there allowing me time to get caught up.
06/15/2016 Yes
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • Cont'd attempts collect debt not owed
  • Debt is not mine
  • GA
  • 30344
Web
I directly disputed through XXXX. It 's a apartment debt in which I did not resign a lease with the company my roommate done so I did not. I requested documentation that shows I 'm liable for the the debt I have not received anything
01/15/2023 Yes
  • Debt collection
  • Other debt
  • Written notification about debt
  • Didn't receive notice of right to dispute
  • NV
  • 89169
Web Servicemember
Rent recovery solutions put on my account a bill of {$2500.00} and I have no idea where the amount is coming from since I have not been notified of the bill. I am currently in the hospital with XXXX XXXX and have XXXX XXXX to live.
09/26/2021 Yes
  • Debt collection
  • Other debt
  • Took or threatened to take negative or legal action
  • Threatened or suggested your credit would be damaged
  • MO
  • 64138
Web
Rent recovery date assigned XX/XX/2020 has been on my credit file saying that i owe them {$6800.00} and i never did business with them but they are reporting on my credit reports with negative information trying to collect a debt.
12/06/2017 Yes
  • Debt collection
  • Mortgage debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • TX
  • 783XX
Web
XXXX XXXX opened the account on XXXX XXXX, 2012 ( 4 yrs, 11 mos ago ) following my acceptance onto permanent XXXX I was told I no longer was liable for the amount through their management agency. Please remove this immediately.
06/18/2023 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Problem with a credit reporting company's investigation into an existing problem
  • Their investigation did not fix an error on your report
  • OK
  • 731XX
Web
I am trying to buy a house as a mother I was denied and then realized negative accounts causing damage on my credit report. I recently filed a police report regarding the issue and I have submit an affidavit listing the account.
03/21/2022 Yes
  • Debt collection
  • I do not know
  • Attempts to collect debt not owed
  • Debt is not yours
  • GA
  • 30134
Web
I received a collection notice about an apartment debt owed for {$3400.00} in XX/XX/2022. When I contacted Rent Recovery XX/XX/2022, they were unable to locate me in the system using my SSN, phone number, address, or id number.
11/23/2022 Yes
  • Debt collection
  • I do not know
  • False statements or representation
  • Indicated you were committing crime by not paying debt
  • TX
  • 752XX
Web
I have been requesting this company provide me with validation of this alleged debt for clarification but I have not yet gotten any information as yet. I want to request the following information and determine my next actions.
07/06/2015 Yes
  • Debt collection
  • I do not know
  • Cont'd attempts collect debt not owed
  • Debt is not mine
  • GA
  • 30044
Web
I Was not living at that apartment in that year or month..The sdebit have been charge it was well over 10 years ... The Apartment management Understood I was released to my ex girlfriend due to domestic legal issues..
05/07/2020 Yes
  • Debt collection
  • I do not know
  • Took or threatened to take negative or legal action
  • Threatened or suggested your credit would be damaged
  • GA
  • 30238
Web
Someone from RENT RECOVERY SOLUTIONS contact me in regards to a account that I dont know for some past due payments that I dont know about to which how they have put a derogatory mark on my credit report with XXXX
11/16/2022 Yes
  • Debt collection
  • I do not know
  • Attempts to collect debt not owed
  • Debt was result of identity theft
  • NY
  • 10705
Web
This debt was put on my account on XXXX. I have looked this up in the amount of XXXX I live in XXXX XXXX XXXX XXXXo there is no way I can be at two places at once. this debt is from rent recovery on my profile.
04/21/2022 Yes
  • Debt collection
  • Other debt
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • TX
  • 78154
Web
I noticed they reported a XXXX dollar debt about a month ago. I have tried to email them and call them at least 5 times to learn how to pay the debt. They won't respond so I have no way to settle this account.
04/30/2021 Yes
  • Debt collection
  • Other debt
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • FL
  • 32244
Web
I sent a Debt Validation letter to Rent Recover Solutions via Certified Mail on XX/XX/2021 and they received it on XX/XX/2021. I have not received any correspondence regarding my request to validate this debt.
12/16/2018 No
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Account status incorrect
  • GA
  • 30331
Web
Yes a lot of collections on my account that I didnt authorize it I am a victim of identity theft so let a lot of stuff shouldnt be on my credit please dispute all them not the car loan every thing else thanks
10/17/2022 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Information belongs to someone else
  • TX
  • 75068
Web
Someone used my personal information to rent an apartment at XXXX XXXX XXXX XXXX XXXXXXXX XXXX XXXX Tx XXXX on XX/XX/XXXX left XX/XX/XXXX I came to learn this after i found a collection on my credit report.
08/03/2021 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • GA
  • 30331
Web
Account is in litigation. Have tried to reach out to company but they repeatedly transfer me to XXXX or XXXX. Please remove account from all three credit bureaus until we can speak and come to agreement.
01/14/2021 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt was result of identity theft
  • AL
  • 360XX
Web
My identity has been compromised by somebody that I do not know. My identity has been compromised by somebody that I do not know. Please feel free to give me a call if you have any questions or concerns.
12/07/2023 Yes
  • Debt collection
  • Rental debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • TX
  • 77080
Web
Rent Recovery Solutions Account Number : XXXX Recent Balance : {$290.00} as of XX/XX/XXXX Date Opened : XX/XX/XXXX Status : {$290.00} past due as of XX/XX/XXXX Action certified mail sent XX/XX/XXXX
05/02/2021 Yes
  • Debt collection
  • Mortgage debt
  • Attempts to collect debt not owed
  • Debt was result of identity theft
  • NC
  • 27604
Web
I HAVE NO ACCOUNT WITH ANY OF THE CREDITORS ON MY CREDIT REPORT NOR DO I HAVE ANY CONTRACTS WITH ANY OF THE CREDITORS ON MY REPORT THESE ACCOUNTS WERE OPENED BY SOMEONE WHO HAS STOLEN MY IDENTITY
05/27/2018 Yes
  • Debt collection
  • I do not know
  • Attempts to collect debt not owed
  • Debt was result of identity theft
  • GA
  • 303XX
Web
My social security number was stolen to open fraudulent accounts in my name with a company called Rent Recovery Solutions. I never lived at the apartment that was fraudulently gotten in my name.
09/07/2023 Yes
  • Credit reporting or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Information belongs to someone else
  • AL
  • 36695
Web Servicemember
There is an account for RENT RECOVERY SOLUTIONS that was opened in my name.. It was opened with out my knowledge. I have contacted this company numerous times. I am a victim of identity theft.
12/22/2016 Yes
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • Improper contact or sharing of info
  • Talked to a third party about my debt
  • TX
  • 77373
Web Older American
Although the debit was not justified I had to pay as it was ruining my credit score. I fully paid on XXXX and it is still showing as not paid on my credit records with XXXX and XXXX XXXX.
03/09/2023 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Improper use of your report
  • Reporting company used your report improperly
  • FL
  • 34234
Web
RENT RECOVERY SOLUTIONS XXXX XXXX CLOSED ACCOUNT. DATE OPENED : XX/XX/2020 ORIGINAL BALANCE : {$6600.00} Collection This account is unauthorized and wasn't authorized by me. NO consent.
01/09/2020 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • TX
  • 761XX
Web Older American, Servicemember
On XX/XX/XXXX this debt was opened and put on my credit report for {$5400.00}. Thus us not my debt I was given a document from the original creditor with a {$0.00} balance XX/XX/XXXX.
06/17/2016 Yes
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • Disclosure verification of debt
  • Not given enough info to verify debt
  • GA
  • 30318
Web
I disputed an account from rent recovery and asking for more information and proof of the account.there was no document sent to me to validate the debt or the balance. Which is odd
02/23/2022 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Information belongs to someone else
  • AL
  • 360XX
Web
This account is fraudulent. The balance owed is inaccurate. The entity this balance is owed to is inaccurate. The last active date is inaccurate. This account is not valid.
06/09/2015 Yes
  • Consumer Loan
  • Installment loan
  • Managing the loan or lease
  • TX
  • 77338
Web
I rented the apartment from them. We moved out and we left the apartment clean. They never send me my deposit to me. I want to know why they are still on my credit report.
11/20/2023 Yes
  • Debt collection
  • I do not know
  • Attempts to collect debt not owed
  • Debt is not yours
  • GA
  • 30014
Web
I reported all three bureaus I have no knowledge of these people I reported to the three bureaus credit bureaus must seize all collection activities but they did not.
06/14/2019 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Old information reappears or never goes away
  • TX
  • 75287
Web
They are putting the debt owed on every month which is bringing my score down monthly. My debt has been sold and charged off but they continue to resubmit every month
01/09/2022 Yes
  • Debt collection
  • I do not know
  • Took or threatened to take negative or legal action
  • Threatened or suggested your credit would be damaged
  • MO
  • 64134
Web
I ask this company to verify the debt they say i owe. I have been trying to get all negative information they have shared with everyone to damage my credit and life.
02/08/2021 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt was result of identity theft
  • 30311
Web
Rent Recovery has an debt amount of XXXX owed in result of an identity theft for XXXX XXXX XXXX. The amount comes from XXXX And Im just becoming aware of the issue.
03/02/2018 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt was already discharged in bankruptcy and is no longer owed
  • FL
  • 32244
Web
Rent Recovery are still reporting on my credit that I owe them a balance and trying to collect on this debt. This debt was discharged in my chapter XXXX bankruptcy.
02/22/2023 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Improper use of your report
  • Reporting company used your report improperly
  • GA
  • 303XX
Web
The balance is too high since this company has been charging illegal fee and I never receive any communication about the charges reflected on my credit report.
02/03/2023 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Account status incorrect
  • TX
  • 77406
Web
XXXX reported an account # XXXX Rent Recovery Solutions. I have provided court documents that show I do not owe anything. This needs to be removed immediately.
07/16/2019 Yes
  • Debt collection
  • I do not know
  • Attempts to collect debt not owed
  • Debt is not yours
  • TX
  • 750XX
Web
I spoke with them told them I never had a account with that company and never had apartment with them. I have ask them to remove it because it is not my debt.
11/28/2016 Yes
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • False statements or representation
  • Attempted to collect wrong amount
  • NE
  • 685XX
Web Servicemember
Rent Recovery Solutions is attempting to collect a debt that was shown to not be valid. A request for balance update was sent, and has received no response.
09/04/2023 Yes
  • Debt collection
  • Rental debt
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • CT
  • 069XX
Web
Rent Recovery Solutions LLC debt collector. collecting a debt from XXXX XXXX XXXX XX/XX/23 owe {$6800.00} mailed to me on XX/XX/23. First time knowing this
07/23/2023 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt was result of identity theft
  • FL
  • 33610
Web
Unfortunatenly I was part of an data breach, I've made the comany aware via priorty mail and asked for proof and stll haven't received the documentation
10/08/2021 Yes
  • Debt collection
  • I do not know
  • Took or threatened to take negative or legal action
  • Threatened or suggested your credit would be damaged
  • MO
  • 64138
Web
this company is steady trying to collected a debt from me and dont even know this company nor did i do any business with them or signed any paperwork.
12/07/2023 Yes
  • Debt collection
  • Rental debt
  • False statements or representation
  • Attempted to collect wrong amount
  • TX
  • 75287
Web
I have an email from Rental Recovery on XX/XX/21 saying that {$1300.00} gad been paid so why are they refusing to remove this from my credit report.
01/18/2019 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • GA
  • 306XX
Web
I have no knowledge of this account at all. I am XXXX and have not rented from anyone at all my entire life. I will provide proof that I am a XXXX.
03/02/2018 Yes
  • Debt collection
  • Other debt
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • GA
  • XXXXX
Web Servicemember
Do not have a contract or document with Rent Recovery Solutions that I am in title to pay XXXX dollars to their company starting on XX/XX/2013.
03/05/2021 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt was result of identity theft
  • GA
  • 31021
Web
. My identity has been compromised by somebody that I do not know. Please feel free to give me a call if you have any questions or concerns.
05/14/2017 Yes
  • Debt collection
  • I do not know
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • MO
  • 641XX
Web
I recently reviewed my credit report and seen an alleged account from this company. I do n't recall signing any contract with this company.
12/07/2023 Yes
  • Debt collection
  • Rental debt
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • OH
  • 44137
Web
They keep reporting on my credit and I do know owe them anything they will not verify the debt the they say I owe. And I want them removed
09/12/2022 Yes
  • Debt collection
  • I do not know
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • NC
  • 27406
Web
There is a collection reporting on my credit file that is untrue, and unknown and I have tried to dispute it with no response. Please help
01/14/2021 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt was result of identity theft
  • GA
  • 31021
Web
My identity has been compromised by somebody that I do not know. Please feel free to give me a call if you have any questions or concerns.
04/05/2023 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • MI
  • 482XX
Web
Rent Recovery Solutions has a debt owed to XXXX XXXX XXXX that I have never had a lease with and I am not responsible for the money owed.
09/10/2023 Yes
  • Debt collection
  • Rental debt
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • GA
  • 30046
Web
COMPANY HAS YET TO PROVIDE THE ORIGINAL CONTRACT/SECURITY AGREEMENT & STILL CONTINUES TO REPORT IMPROPERLY TO CONSUMER 'S CREDIT REPORT.
02/05/2021 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt was result of identity theft
  • GA
  • 31021
Web
My identity has been compromised by somebody I do not know. Please feel free to contact me if you have any questions or concerns.
12/07/2018 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Information belongs to someone else
  • NC
  • 28262
Web
Never lived in this complex & it has that i owe {$100.00}. It was deleted from my XXXX report but not stayed on my XXXX report.
05/19/2021 Yes
  • Debt collection
  • I do not know
  • Attempts to collect debt not owed
  • Debt is not yours
  • GA
  • 300XX
Web
There is false Debt collection item being reported on my credit report history from company called : RENT RECOVERY SOLUTIONS.
03/09/2023 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Credit monitoring or identity theft protection services
  • Didn't receive services that were advertised
  • GA
  • 30281
Web
I have rent recovery and other collections on my account that I did not attempt or live and the address they have on file
06/30/2023 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Problem with a credit reporting company's investigation into an existing problem
  • Their investigation did not fix an error on your report
  • VA
  • 23225
Web
XXXX XXXX I have filed several disputes and I also called the company and they have no record of owing this amount.
05/07/2018 Yes
  • Debt collection
  • Other debt
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • FL
  • 344XX
Web
Rent recovery is unable to properly provide the necessary documents to validate that this debt belongs to me.
07/02/2016 Yes
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • Cont'd attempts collect debt not owed
  • Debt is not mine
  • OK
  • 74105
Web Older American
company charged me with a debt that I do not owe, it is an internal accounting error by reporting company
03/17/2023 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt was paid
  • NC
  • 282XX
Web
The debt was paid in full. Im requesting Rent Recovery update and delete from all ( 3 ) credit agencies.
12/16/2021 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • TX
  • 77494
Web
This account is on my XXXX report it was removed off XXXX and XXXX I want this remove is not my account
12/01/2022 Yes
  • Debt collection
  • I do not know
  • Attempts to collect debt not owed
  • Debt is not yours
  • TX
  • 78233
Web
Rent Recovery Solutions has not sent me the information I requested for debt validation 30 days ago.
11/03/2021 Yes
  • Debt collection
  • Other debt
  • False statements or representation
  • Attempted to collect wrong amount
  • AK
  • 996XX
Web
I am requesting to see the proof that I am actually responsible for this debt. I have yet to see it.
03/17/2023 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Information belongs to someone else
  • TX
  • 75035
Web
Reporting creditor claimed debt amount is unknown and has been deemed to be potential fraud.
05/16/2023 Yes
  • Debt collection
  • Other debt
  • Written notification about debt
  • Didn't receive notice of right to dispute
  • TX
  • 77536
Web
I asked for a debt verification letter and was refused by the collection representative.
02/22/2023 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt was result of identity theft
  • FL
  • 33177
Web
Identity theft It comes up on my credit report hurting my credit As a collection
08/15/2023 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit repair services
  • Problem with customer service
  • IN
  • 463XX
Web Servicemember
I have errors on my credit report and want them removed from the credit report.
05/13/2023 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Account information incorrect
  • TX
  • 77073
Web
A balance from apartments is showing in my credit which is incorrect
08/20/2023 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Improper use of your report
  • Reporting company used your report improperly
  • WI
  • 53208
Web
{$960.00} Ive tried to dispute it off my credit report. XXXX XXXX
02/27/2023 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt was result of identity theft
  • TX
  • 75035
Web
Fraudulent account is being reported into my credit profile
08/16/2023 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Improper use of your report
  • Reporting company used your report improperly
  • WI
  • 53208
Web
RENTRECOVERYSOLUTIONS {$5400.00} XX/XX/2023 I disputed it
06/01/2022 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Information belongs to someone else
  • GA
  • 30349
Web
They have this on my report and it is identity theft.
01/31/2023 Yes
  • Debt collection
  • Other debt
  • Written notification about debt
  • Didn't receive notice of right to dispute
  • TX
  • 77406
Web
I do not owe this debt. I have documents from court.
03/02/2021 Yes
  • Debt collection
  • Other debt
  • Took or threatened to take negative or legal action
  • Threatened or suggested your credit would be damaged
  • AZ
  • 85210
Web
This is Debt Validation request NOT verification.
04/03/2021 Yes
  • Debt collection
  • Auto debt
  • Took or threatened to take negative or legal action
  • Threatened or suggested your credit would be damaged
  • NJ
  • 07083
Web
Multiple false derogatory marks on credit report
05/06/2023 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Information belongs to someone else
  • TX
  • 75071
Web
Fraud no knowledge of the account
12/21/2016 Yes
  • Debt collection
  • I do not know
  • Cont'd attempts collect debt not owed
  • Debt is not mine
  • TN
  • 38116
Web
I have no knowledge of said debt.
01/31/2024 Yes
  • Debt collection
  • Rental debt
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • OK
  • 74148
Web
01/31/2024 Yes
  • Debt collection
  • I do not know
  • Attempts to collect debt not owed
  • Debt is not yours
  • CA
  • 91325
Web
01/31/2024 Yes
  • Credit reporting or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Information belongs to someone else
  • MO
  • 641XX
Web
01/30/2024 Yes
  • Debt collection
  • Rental debt
  • Written notification about debt
  • Didn't receive notice of right to dispute
  • GA
  • 30296
Web
01/30/2024 Yes
  • Debt collection
  • Rental debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • TX
  • 77080
Web
01/29/2024 Yes
  • Debt collection
  • Rental debt
  • Took or threatened to take negative or legal action
  • Threatened or suggested your credit would be damaged
  • TX
  • 76092
Web
01/29/2024 Yes
  • Debt collection
  • Rental debt
  • Took or threatened to take negative or legal action
  • Threatened or suggested your credit would be damaged
  • MN
  • 55927
Web
01/28/2024 Yes
  • Debt collection
  • Rental debt
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • GA
  • 30345
Web
01/25/2024 Yes
  • Credit reporting or other personal consumer reports
  • Credit reporting
  • Improper use of your report
  • Reporting company used your report improperly
  • GA
  • 31088
Web
01/24/2024 Yes
  • Debt collection
  • Rental debt
  • Attempts to collect debt not owed
  • Debt was result of identity theft
  • MI
  • 48239
Web
01/24/2024 Yes
  • Credit reporting or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Information belongs to someone else
  • NC
  • 28056
Web
01/23/2024 Yes
  • Debt collection
  • Rental debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • MI
  • 48331
Web
01/23/2024 Yes
  • Debt collection
  • Rental debt
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • AZ
  • 85021
Web
01/23/2024 Yes
  • Debt collection
  • Rental debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • TX
  • 76028
Web
01/23/2024 Yes
  • Debt collection
  • Rental debt
  • False statements or representation
  • Attempted to collect wrong amount
  • TX
  • 77583
Web
01/22/2024 Yes
  • Credit reporting or other personal consumer reports
  • Credit reporting
  • Improper use of your report
  • Reporting company used your report improperly
  • FL
  • 32211
Web
01/22/2024 Yes
  • Debt collection
  • Rental debt
  • Attempts to collect debt not owed
  • Debt was result of identity theft
  • NC
  • 27609
Web
01/21/2024 Yes
  • Debt collection
  • Rental debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • TX
  • 75007
Web
01/21/2024 Yes
  • Credit reporting or other personal consumer reports
  • Credit reporting
  • Improper use of your report
  • Reporting company used your report improperly
  • TX
  • 75077
Web
01/19/2024 Yes
  • Debt collection
  • Rental debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • SC
  • 29420
Web Servicemember
01/19/2024 Yes
  • Debt collection
  • Rental debt
  • Attempts to collect debt not owed
  • Debt was result of identity theft
  • MS
  • 38632
Web
01/18/2024 Yes
  • Debt collection
  • Rental debt
  • Attempts to collect debt not owed
  • Debt was result of identity theft
  • FL
  • 33013
Web
01/14/2024 Yes
  • Debt collection
  • Rental debt
  • False statements or representation
  • Told you not to respond to a lawsuit they filed against you
  • WA
  • 98466
Web
01/13/2024 Yes
  • Debt collection
  • Rental debt
  • Attempts to collect debt not owed
  • Debt was result of identity theft
  • NC
  • 27609
Web
01/11/2024 Yes
  • Credit reporting or other personal consumer reports
  • Credit reporting
  • Improper use of your report
  • Reporting company used your report improperly
  • GA
  • 30039
Web
01/10/2024 Yes
  • Credit reporting or other personal consumer reports
  • Credit reporting
  • Improper use of your report
  • Reporting company used your report improperly
  • TX
  • 76006
Web
01/09/2024 Yes
  • Credit reporting or other personal consumer reports
  • Credit reporting
  • Problem with a company's investigation into an existing problem
  • Was not notified of investigation status or results
  • FL
  • 32822
Web
01/08/2024 Yes
  • Credit reporting or other personal consumer reports
  • Credit reporting
  • Problem with a company's investigation into an existing problem
  • Their investigation did not fix an error on your report
  • PA
  • 18640
Web
01/07/2024 Yes
  • Credit reporting or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Information belongs to someone else
  • TX
  • 78245
Web
01/05/2024 Yes
  • Credit reporting or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Information belongs to someone else
  • TX
  • 78520
Web
01/05/2024 Yes
  • Debt collection
  • Rental debt
  • False statements or representation
  • Attempted to collect wrong amount
  • PA
  • 190XX
Web
01/04/2024 Yes
  • Credit reporting or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Information belongs to someone else
  • TX
  • 77591
Web
01/03/2024 Yes
  • Debt collection
  • Rental debt
  • Took or threatened to take negative or legal action
  • Threatened or suggested your credit would be damaged
  • GA
  • 30046
Web
01/03/2024 Yes
  • Debt collection
  • Rental debt
  • False statements or representation
  • Attempted to collect wrong amount
  • NY
  • XXXXX
Web
01/03/2024 Yes
  • Debt collection
  • Rental debt
  • Attempts to collect debt not owed
  • Debt was result of identity theft
  • CT
  • 06604
Web
01/02/2024 Yes
  • Debt collection
  • Rental debt
  • Written notification about debt
  • Didn't receive notice of right to dispute
  • TX
  • 770XX
Web
01/02/2024 Yes
  • Debt collection
  • Rental debt
  • Took or threatened to take negative or legal action
  • Threatened or suggested your credit would be damaged
  • WI
  • 541XX
Web
12/30/2023 Yes
  • Debt collection
  • Rental debt
  • False statements or representation
  • Indicated you were committing crime by not paying debt
  • AL
  • 36116
Web
12/29/2023 Yes
  • Debt collection
  • Rental debt
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • SC
  • 29072
Web
12/28/2023 Yes
  • Debt collection
  • Rental debt
  • False statements or representation
  • Attempted to collect wrong amount
  • TX
  • 761XX
Web
12/27/2023 Yes
  • Debt collection
  • Rental debt
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • TX
  • 76119
Web
12/26/2023 Yes
  • Debt collection
  • Rental debt
  • Attempts to collect debt not owed
  • Debt was result of identity theft
  • FL
  • 344XX
Web
12/24/2023 Yes
  • Debt collection
  • Rental debt
  • Attempts to collect debt not owed
  • Debt was result of identity theft
  • FL
  • 344XX
Web
12/22/2023 Yes
  • Debt collection
  • Rental debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • MI
  • 48124
Web
12/21/2023 Yes
  • Credit reporting or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Information belongs to someone else
  • NJ
  • 07003
Web
12/21/2023 Yes
  • Debt collection
  • I do not know
  • Attempts to collect debt not owed
  • Debt is not yours
  • TX
  • 75254
Web
12/21/2023 Yes
  • Debt collection
  • Rental debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • TX
  • 77081
Web
12/21/2023 Yes
  • Debt collection
  • Rental debt
  • Attempts to collect debt not owed
  • Debt was paid
  • NJ
  • 082XX
Web Older American
12/21/2023 Yes
  • Debt collection
  • Rental debt
  • Took or threatened to take negative or legal action
  • Threatened or suggested your credit would be damaged
  • TX
  • 77015
Web
12/14/2023 Yes
  • Debt collection
  • Rental debt
  • Attempts to collect debt not owed
  • Debt was result of identity theft
  • MD
  • 20747
Web
12/13/2023 Yes
  • Debt collection
  • Rental debt
  • False statements or representation
  • Attempted to collect wrong amount
  • FL
  • 33431
Web
12/10/2023 Yes
  • Debt collection
  • I do not know
  • Attempts to collect debt not owed
  • Debt is not yours
  • FL
  • 32836
Web
12/09/2023 Yes
  • Debt collection
  • Rental debt
  • False statements or representation
  • Attempted to collect wrong amount
  • NY
  • 12201
Web
12/08/2023 Yes
  • Debt collection
  • Rental debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • IN
  • 47203
Web
12/08/2023 Yes
  • Credit reporting or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Public record information inaccurate
  • NC
  • 28217
Web
12/07/2023 Yes
  • Debt collection
  • Credit card debt
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • NC
  • 28262
Web
12/07/2023 Yes
  • Debt collection
  • Rental debt
  • Attempts to collect debt not owed
  • Debt was already discharged in bankruptcy and is no longer owed
  • FL
  • 32725
Web
12/05/2023 Yes
  • Mortgage
  • Other type of mortgage
  • Closing on a mortgage
  • Fees or costs after closing
  • AZ
  • 85132
Web
11/29/2023 Yes
  • Credit reporting or other personal consumer reports
  • Credit reporting
  • Improper use of your report
  • Credit inquiries on your report that you don't recognize
  • SC
  • 29461
Web
11/29/2023 Yes
  • Credit reporting or other personal consumer reports
  • Credit reporting
  • Problem with a company's investigation into an existing problem
  • Their investigation did not fix an error on your report
  • SC
  • 29461
Web
11/29/2023 Yes
  • Debt collection
  • Rental debt
  • Attempts to collect debt not owed
  • Debt was result of identity theft
  • GA
  • 30127
Web
11/28/2023 Yes
  • Debt collection
  • Rental debt
  • False statements or representation
  • Attempted to collect wrong amount
  • NM
  • 87125
Web
11/25/2023 Yes
  • Debt collection
  • Rental debt
  • Attempts to collect debt not owed
  • Debt was paid
  • MS
  • 39202
Web
11/22/2023 Yes
  • Debt collection
  • Rental debt
  • Attempts to collect debt not owed
  • Debt was result of identity theft
  • NC
  • 28314
Web Servicemember
11/22/2023 Yes
  • Debt collection
  • Rental debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • NC
  • 28314
Web Servicemember
11/21/2023 Yes
  • Credit reporting or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Information belongs to someone else
  • GA
  • 30034
Web
11/20/2023 Yes
  • Debt collection
  • I do not know
  • Attempts to collect debt not owed
  • Debt was result of identity theft
  • NC
  • 28036
Web
11/18/2023 Yes
  • Credit reporting or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Information belongs to someone else
  • NV
  • 89436
Web
11/15/2023 Yes
  • Debt collection
  • Rental debt
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • TX
  • 75287
Web
11/09/2023 Yes
  • Debt collection
  • Rental debt
  • False statements or representation
  • Attempted to collect wrong amount
  • NE
  • 68521
Web
11/03/2023 Yes
  • Debt collection
  • Rental debt
  • Written notification about debt
  • Didn't receive notice of right to dispute
  • CO
  • 80021
Web
11/03/2023 Yes
  • Debt collection
  • Other debt
  • Took or threatened to take negative or legal action
  • Threatened or suggested your credit would be damaged
  • NY
  • 10001
Phone
10/30/2023 Yes
  • Debt collection
  • Rental debt
  • Attempts to collect debt not owed
  • Debt was result of identity theft
  • NC
  • 28314
Web
10/29/2023 Yes
  • Debt collection
  • I do not know
  • Attempts to collect debt not owed
  • Debt was result of identity theft
  • MS
  • 39759
Web
10/28/2023 Yes
  • Debt collection
  • Rental debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • GA
  • 30263
Web
10/28/2023 Yes
  • Debt collection
  • I do not know
  • Attempts to collect debt not owed
  • Debt is not yours
  • KS
  • 66206
Web
10/27/2023 Yes
  • Debt collection
  • Rental debt
  • Communication tactics
  • Frequent or repeated calls
  • SC
  • 29628
Web
10/21/2023 Yes
  • Credit reporting or other personal consumer reports
  • Credit reporting
  • Unable to get your credit report or credit score
  • Other problem getting your report or credit score
  • OK
  • 73103
Web
10/18/2023 Yes
  • Debt collection
  • Rental debt
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • IN
  • 46322
Web
10/12/2023 Yes
  • Credit reporting or other personal consumer reports
  • Credit reporting
  • Problem with a company's investigation into an existing problem
  • Their investigation did not fix an error on your report
  • NV
  • 89139
Web
10/11/2023 Yes
  • Credit reporting or other personal consumer reports
  • Credit reporting
  • Improper use of your report
  • Reporting company used your report improperly
  • PA
  • 19146
Web Servicemember
10/08/2023 Yes
  • Debt collection
  • Rental debt
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • MD
  • 20902
Web
10/07/2023 Yes
  • Credit reporting or other personal consumer reports
  • Credit reporting
  • Improper use of your report
  • Reporting company used your report improperly
  • GA
  • 30291
Web
10/07/2023 Yes
  • Debt collection
  • Rental debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • SC
  • 29445
Web
10/07/2023 Yes
  • Credit reporting or other personal consumer reports
  • Credit reporting
  • Problem with a company's investigation into an existing problem
  • Was not notified of investigation status or results
  • MO
  • 65714
Web
10/06/2023 Yes
  • Debt collection
  • Rental debt
  • Attempts to collect debt not owed
  • Debt was paid
  • LA
  • 70401
Web
10/05/2023 Yes
  • Credit reporting or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Information belongs to someone else
  • TX
  • 77063
Web
09/30/2023 Yes
  • Credit reporting or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Information belongs to someone else
  • FL
  • 33321
Web
09/29/2023 Yes
  • Debt collection
  • Rental debt
  • Written notification about debt
  • Didn't receive notice of right to dispute
  • AL
  • 35405
Web Servicemember
09/26/2023 Yes
  • Debt collection
  • Rental debt
  • Attempts to collect debt not owed
  • Debt was result of identity theft
  • ID
  • 83545
Web
09/25/2023 Yes
  • Debt collection
  • I do not know
  • Attempts to collect debt not owed
  • Debt is not yours
  • MO
  • 63020
Web
09/21/2023 Yes
  • Debt collection
  • Rental debt
  • Attempts to collect debt not owed
  • Debt was result of identity theft
  • NV
  • 89436
Web
09/21/2023 Yes
  • Debt collection
  • Rental debt
  • Written notification about debt
  • Didn't receive notice of right to dispute
  • AZ
  • 85017
Web
09/21/2023 Yes
  • Debt collection
  • I do not know
  • Attempts to collect debt not owed
  • Debt is not yours
  • MO
  • 63020
Web
09/18/2023 Yes
  • Credit reporting or other personal consumer reports
  • Credit reporting
  • Improper use of your report
  • Reporting company used your report improperly
  • LA
  • 70401
Web
09/17/2023 Yes
  • Debt collection
  • Other debt
  • Written notification about debt
  • Didn't receive notice of right to dispute
  • GA
  • 30004
Web Servicemember
09/14/2023 Yes
  • Debt collection
  • Rental debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • TX
  • 78641
Web
09/12/2023 Yes
  • Debt collection
  • Rental debt
  • Written notification about debt
  • Didn't receive notice of right to dispute
  • CA
  • 92501
Web
09/11/2023 Yes
  • Debt collection
  • Rental debt
  • Written notification about debt
  • Didn't receive notice of right to dispute
  • IL
  • 60064
Web
09/10/2023 Yes
  • Debt collection
  • Rental debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • GA
  • 30126
Web
09/08/2023 Yes
  • Credit reporting or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Information belongs to someone else
  • TX
  • 76063
Web
09/06/2023 Yes
  • Debt collection
  • Rental debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • TX
  • 75007
Web
09/04/2023 Yes
  • Debt collection
  • Rental debt
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • TX
  • 75115
Web
08/30/2023 Yes
  • Credit reporting or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Public record information inaccurate
  • NC
  • 27523
Web
08/29/2023 Yes
  • Debt collection
  • Rental debt
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • TX
  • 75074
Web
08/25/2023 Yes
  • Debt collection
  • Rental debt
  • Threatened to contact someone or share information improperly
  • Talked to a third-party about your debt
  • TX
  • 78418
Web Servicemember
08/25/2023 Yes
  • Debt collection
  • Rental debt
  • Attempts to collect debt not owed
  • Debt was result of identity theft
  • NC
  • 27103
Web Servicemember
08/22/2023 Yes
  • Mortgage
  • Other type of mortgage
  • Improper use of your report
  • Reporting company used your report improperly
  • TX
  • 77450
Web
08/22/2023 Yes
  • Debt collection
  • Other debt
  • False statements or representation
  • Attempted to collect wrong amount
  • KS
  • 66062
Web
08/14/2023 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Improper use of your report
  • Credit inquiries on your report that you don't recognize
  • OH
  • 44125
Web
08/12/2023 Yes
  • Debt collection
  • I do not know
  • Attempts to collect debt not owed
  • Debt is not yours
  • GA
  • 30253
Web Servicemember
08/10/2023 Yes
  • Debt collection
  • Other debt
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • MI
  • 48238
Web
08/08/2023 Yes
  • Debt collection
  • Other debt
  • False statements or representation
  • Attempted to collect wrong amount
  • FL
  • 33069
Web
07/30/2023 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt was result of identity theft
  • TX
  • 76012
Web
07/24/2023 Yes
  • Debt collection
  • I do not know
  • Attempts to collect debt not owed
  • Debt was result of identity theft
  • GA
  • 30046
Web
07/24/2023 Yes
  • Debt collection
  • I do not know
  • Attempts to collect debt not owed
  • Debt was result of identity theft
  • GA
  • 30046
Web
07/19/2023 Yes
  • Debt collection
  • I do not know
  • Attempts to collect debt not owed
  • Debt was result of identity theft
  • TX
  • 75240
Web
07/19/2023 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Information belongs to someone else
  • TX
  • 76063
Web
07/15/2023 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • TX
  • 76053
Web Older American
07/12/2023 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • TX
  • 76015
Web
07/12/2023 Yes
  • Debt collection
  • I do not know
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • IL
  • 60101
Phone
07/12/2023 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • KY
  • 40223
Phone
07/11/2023 Yes
  • Debt collection
  • Other debt
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • IL
  • 60101
Web
07/10/2023 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Problem with a credit reporting company's investigation into an existing problem
  • Their investigation did not fix an error on your report
  • TX
  • 75159
Web
07/10/2023 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt was result of identity theft
  • TX
  • 76002
Web
07/06/2023 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt was result of identity theft
  • NC
  • 275XX
Web Servicemember
07/05/2023 Yes
  • Debt collection
  • I do not know
  • Attempts to collect debt not owed
  • Debt was result of identity theft
  • TX
  • 76016
Web
07/04/2023 Yes
  • Debt collection
  • I do not know
  • Attempts to collect debt not owed
  • Debt is not yours
  • MD
  • 20770
Web
06/29/2023 Yes
  • Debt collection
  • Mortgage debt
  • Attempts to collect debt not owed
  • Debt was paid
  • TX
  • 77598
Web
06/26/2023 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Information belongs to someone else
  • GA
  • 30248
Web
06/22/2023 Yes
  • Debt collection
  • Other debt
  • False statements or representation
  • Attempted to collect wrong amount
  • FL
  • 33610
Web
06/22/2023 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Improper use of your report
  • Reporting company used your report improperly
  • FL
  • 32801
Web Servicemember
06/19/2023 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt was result of identity theft
  • TX
  • 76063
Web
06/19/2023 Yes
  • Debt collection
  • I do not know
  • Attempts to collect debt not owed
  • Debt is not yours
  • LA
  • 70582
Web
06/17/2023 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • TX
  • 76015
Web
06/13/2023 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt was paid
  • LA
  • 70706
Web
06/09/2023 Yes
  • Debt collection
  • I do not know
  • Attempts to collect debt not owed
  • Debt was result of identity theft
  • TX
  • 76140
Web
06/08/2023 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Improper use of your report
  • Reporting company used your report improperly
  • NY
  • 11212
Web
06/06/2023 Yes
  • Debt collection
  • Other debt
  • Written notification about debt
  • Didn't receive notice of right to dispute
  • WI
  • 53044
Web
06/01/2023 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • MI
  • 48103
Web
05/27/2023 Yes
  • Debt collection
  • I do not know
  • Attempts to collect debt not owed
  • Debt is not yours
  • NC
  • 28227
Web
05/23/2023 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Problem with a credit reporting company's investigation into an existing problem
  • Their investigation did not fix an error on your report
  • NV
  • 89011
Web
05/21/2023 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Improper use of your report
  • Reporting company used your report improperly
  • FL
  • 32958
Web
05/21/2023 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Improper use of your report
  • Reporting company used your report improperly
  • GA
  • 30248
Web
05/19/2023 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Problem with a credit reporting company's investigation into an existing problem
  • Their investigation did not fix an error on your report
  • NY
  • 11212
Web
05/17/2023 Yes
  • Debt collection
  • I do not know
  • Took or threatened to take negative or legal action
  • Threatened or suggested your credit would be damaged
  • NY
  • 11212
Web
05/14/2023 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Information belongs to someone else
  • CA
  • 95134
Web
05/09/2023 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Problem with a credit reporting company's investigation into an existing problem
  • Their investigation did not fix an error on your report
  • TX
  • 76063
Web
05/05/2023 Yes
  • Debt collection
  • I do not know
  • Attempts to collect debt not owed
  • Debt was result of identity theft
  • NY
  • 11212
Web
05/04/2023 Yes
  • Debt collection
  • I do not know
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • NY
  • 11212
Web
05/01/2023 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Information belongs to someone else
  • CA
  • 96113
Phone Older American
04/29/2023 Yes
  • Debt collection
  • Other debt
  • Written notification about debt
  • Didn't receive notice of right to dispute
  • TX
  • 77017
Web
04/27/2023 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Improper use of your report
  • Reporting company used your report improperly
  • LA
  • 70726
Web
04/26/2023 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Credit monitoring or identity theft protection services
  • Billing dispute for services
  • TX
  • 78613
Web
04/24/2023 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt was paid
  • AL
  • 36117
Web
04/21/2023 Yes
  • Debt collection
  • Mortgage debt
  • False statements or representation
  • Told you not to respond to a lawsuit they filed against you
  • TX
  • 75071
Web
04/19/2023 Yes
  • Debt collection
  • I do not know
  • False statements or representation
  • Attempted to collect wrong amount
  • TX
  • 77044
Web
04/19/2023 Yes
  • Debt collection
  • I do not know
  • Written notification about debt
  • Didn't receive notice of right to dispute
  • VA
  • 22311
Web
04/17/2023 Yes
  • Debt collection
  • I do not know
  • Attempts to collect debt not owed
  • Debt is not yours
  • LA
  • 70582
Web
04/17/2023 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Problem with a credit reporting company's investigation into an existing problem
  • Their investigation did not fix an error on your report
  • TX
  • 75019
Web
04/14/2023 Yes
  • Debt collection
  • I do not know
  • False statements or representation
  • Attempted to collect wrong amount
  • TX
  • 78232
Web
04/13/2023 Yes
  • Debt collection
  • Mortgage debt
  • Attempts to collect debt not owed
  • Debt was result of identity theft
  • TX
  • 77044
Web
04/10/2023 Yes
  • Debt collection
  • I do not know
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • TX
  • 75181
Web
04/06/2023 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt was paid
  • TX
  • 77396
Phone
04/04/2023 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt was already discharged in bankruptcy and is no longer owed
  • LA
  • 70726
Web
03/31/2023 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • TX
  • 76248
Phone
03/30/2023 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Information belongs to someone else
  • FL
  • 33598
Web
03/25/2023 Yes
  • Debt collection
  • I do not know
  • Attempts to collect debt not owed
  • Debt is not yours
  • TX
  • 77027
Web
03/24/2023 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • CA
  • 94110
Web
03/20/2023 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • TX
  • 77057
Web
03/19/2023 Yes
  • Debt collection
  • Other debt
  • False statements or representation
  • Attempted to collect wrong amount
  • NY
  • 10022
Web
03/19/2023 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Account information incorrect
  • TX
  • 76013
Web
03/19/2023 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Account information incorrect
  • NC
  • 28269
Web
03/17/2023 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Account status incorrect
  • GA
  • 30157
Phone
03/17/2023 Yes
  • Debt collection
  • I do not know
  • Attempts to collect debt not owed
  • Debt was result of identity theft
  • GA
  • 30331
Web
03/13/2023 Yes
  • Debt collection
  • I do not know
  • Attempts to collect debt not owed
  • Debt is not yours
  • FL
  • 33186
Web
03/13/2023 Yes
  • Debt collection
  • I do not know
  • Attempts to collect debt not owed
  • Debt was result of identity theft
  • TX
  • 75380
Web
03/13/2023 Yes
  • Debt collection
  • I do not know
  • Attempts to collect debt not owed
  • Debt is not yours
  • FL
  • 33186
Web
03/13/2023 Yes
  • Debt collection
  • I do not know
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • TX
  • 75181
Web
03/06/2023 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Account information incorrect
  • TX
  • 77020
Web
03/03/2023 Yes
  • Debt collection
  • Mortgage debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • TX
  • 76012
Web
03/02/2023 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt was result of identity theft
  • TX
  • 76039
Web
02/24/2023 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Information belongs to someone else
  • TX
  • 77065
Web
02/24/2023 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • TX
  • 77339
Web
02/22/2023 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Information belongs to someone else
  • CA
  • 93063
Web
02/21/2023 Yes
  • Debt collection
  • I do not know
  • Attempts to collect debt not owed
  • Debt is not yours
  • OK
  • 74106
Web
02/20/2023 Yes
  • Debt collection
  • Other debt
  • Took or threatened to take negative or legal action
  • Threatened or suggested your credit would be damaged
  • NC
  • 28311
Web
02/15/2023 Yes
  • Debt collection
  • Other debt
  • Written notification about debt
  • Didn't receive notice of right to dispute
  • FL
  • 33020
Web
02/15/2023 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • SC
  • 29229
Web
02/14/2023 Yes
  • Debt collection
  • I do not know
  • Communication tactics
  • Used obscene, profane, or other abusive language
  • NC
  • 28311
Web
02/10/2023 Yes
  • Debt collection
  • Other debt
  • False statements or representation
  • Attempted to collect wrong amount
  • AL
  • 35976
Web
02/09/2023 Yes
  • Credit card or prepaid card
  • General-purpose credit card or charge card
  • Getting a credit card
  • Card opened as result of identity theft or fraud
  • GA
  • 30344
Web
02/06/2023 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • SC
  • 29449
Web
02/06/2023 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt was paid
  • FL
  • 32405
Phone
02/06/2023 Yes
  • Debt collection
  • Other debt
  • Written notification about debt
  • Didn't receive notice of right to dispute
  • TX
  • 77083
Web
02/04/2023 Yes
  • Debt collection
  • Other debt
  • False statements or representation
  • Attempted to collect wrong amount
  • FL
  • 33068
Web
02/04/2023 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt was already discharged in bankruptcy and is no longer owed
  • IN
  • 46203
Web
02/03/2023 Yes
  • Debt collection
  • I do not know
  • Written notification about debt
  • Didn't receive notice of right to dispute
  • NC
  • 28311
Web
02/03/2023 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Improper use of your report
  • Credit inquiries on your report that you don't recognize
  • TX
  • 75253
Web
02/03/2023 Yes
  • Debt collection
  • Credit card debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • LA
  • 70802
Web
02/03/2023 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Information belongs to someone else
  • FL
  • 33311
Web
02/02/2023 Yes
  • Debt collection
  • I do not know
  • Attempts to collect debt not owed
  • Debt was result of identity theft
  • NC
  • 28269
Web
02/02/2023 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Information belongs to someone else
  • TX
  • 77077
Web
02/02/2023 Yes
  • Debt collection
  • Mortgage debt
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • TX
  • 78704
Web
02/01/2023 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Problem with a credit reporting company's investigation into an existing problem
  • Investigation took more than 30 days
  • TX
  • 76542
Web
02/01/2023 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt was paid
  • GA
  • 30005
Web Servicemember
01/31/2023 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit repair services
  • Confusing or missing disclosures
  • MD
  • 212XX
Web
01/31/2023 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Account status incorrect
  • IL
  • 60645
Web
01/29/2023 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • OK
  • 73132
Web
01/29/2023 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • GA
  • 30518
Web
01/11/2023 Yes
  • Debt collection
  • Mortgage debt
  • Attempts to collect debt not owed
  • Debt was result of identity theft
  • NJ
  • 08724
Web
01/09/2023 Yes
  • Debt collection
  • Mortgage debt
  • Attempts to collect debt not owed
  • Debt was result of identity theft
  • TX
  • 77026
Web
01/06/2023 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Information belongs to someone else
  • NJ
  • 07065
Web
01/06/2023 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Information belongs to someone else
  • NJ
  • 07065
Web
01/05/2023 Yes
  • Mortgage
  • Other type of mortgage
  • Applying for a mortgage or refinancing an existing mortgage
  • OH
  • 44833
Web
12/29/2022 Yes
  • Debt collection
  • Other debt
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • TX
  • 78233
Web
12/24/2022 Yes
  • Debt collection
  • I do not know
  • Attempts to collect debt not owed
  • Debt is not yours
  • LA
  • 71118
Web
12/23/2022 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • GA
  • 30354
Web
12/20/2022 Yes
  • Money transfer, virtual currency, or money service
  • Debt settlement
  • Fraud or scam
  • FL
  • 33169
Web
12/09/2022 Yes
  • Debt collection
  • Other debt
  • Took or threatened to take negative or legal action
  • Threatened or suggested your credit would be damaged
  • NJ
  • 07206
Web
12/06/2022 Yes
  • Debt collection
  • I do not know
  • Attempts to collect debt not owed
  • Debt was result of identity theft
  • TX
  • 76086
Web
12/03/2022 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Improper use of your report
  • Reporting company used your report improperly
  • GA
  • 30260
Web
11/24/2022 Yes
  • Debt collection
  • Other debt
  • Took or threatened to take negative or legal action
  • Threatened or suggested your credit would be damaged
  • OK
  • 74074
Web
11/08/2022 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt was result of identity theft
  • NC
  • 28278
Web
11/07/2022 Yes
  • Debt collection
  • I do not know
  • Attempts to collect debt not owed
  • Debt is not yours
  • FL
  • 32224
Web
11/03/2022 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • NC
  • 28115
Web
11/03/2022 Yes
  • Debt collection
  • I do not know
  • Attempts to collect debt not owed
  • Debt is not yours
  • LA
  • 70808
Web Servicemember
11/01/2022 Yes
  • Debt collection
  • Other debt
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • TX
  • 78233
Web
11/01/2022 Yes
  • Debt collection
  • Other debt
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • AL
  • 36759
Web
10/29/2022 Yes
  • Debt collection
  • I do not know
  • Attempts to collect debt not owed
  • Debt was result of identity theft
  • FL
  • 33025
Web
10/28/2022 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • NV
  • 89117
Web
10/25/2022 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • LA
  • 70087
Web
10/11/2022 Yes
  • Debt collection
  • Other debt
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • TX
  • 77027
Web
10/06/2022 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Information belongs to someone else
  • NY
  • 10705
Web
09/22/2022 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • NC
  • 27516
Web
09/19/2022 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Account status incorrect
  • GA
  • 30248
Web
09/14/2022 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Information belongs to someone else
  • GA
  • 30038
Web
09/12/2022 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt was paid
  • TX
  • 75435
Web
09/12/2022 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Problem with a credit reporting company's investigation into an existing problem
  • Their investigation did not fix an error on your report
  • MD
  • 20607
Phone Servicemember
09/09/2022 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Account information incorrect
  • CA
  • 90309
Phone
09/06/2022 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Account information incorrect
  • TX
  • 75038
Web
09/01/2022 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Improper use of your report
  • Reporting company used your report improperly
  • GA
  • 30058
Web
09/01/2022 Yes
  • Debt collection
  • I do not know
  • Attempts to collect debt not owed
  • Debt was result of identity theft
  • NV
  • 89130
Web
08/19/2022 Yes
  • Debt collection
  • I do not know
  • Attempts to collect debt not owed
  • Debt is not yours
  • FL
  • 32703
Web
08/19/2022 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • OK
  • 73179
Web
08/17/2022 Yes
  • Debt collection
  • Credit card debt
  • Attempts to collect debt not owed
  • Debt was result of identity theft
  • TX
  • 77590
Web
08/08/2022 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Problem with a credit reporting company's investigation into an existing problem
  • Their investigation did not fix an error on your report
  • TX
  • 77079
Web
08/08/2022 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • GA
  • 30034
Web
08/07/2022 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Information belongs to someone else
  • TX
  • 76063
Web
07/28/2022 Yes
  • Debt collection
  • Other debt
  • Written notification about debt
  • Didn't receive notice of right to dispute
  • PA
  • 19143
Web
07/26/2022 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Account information incorrect
  • NC
  • 28411
Web
07/26/2022 Yes
  • Debt collection
  • Other debt
  • Written notification about debt
  • Didn't receive notice of right to dispute
  • PA
  • 19143
Web
07/26/2022 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Information is missing that should be on the report
  • NC
  • 28411
Web
07/18/2022 Yes
  • Debt collection
  • Other debt
  • False statements or representation
  • Attempted to collect wrong amount
  • TX
  • 77006
Web
07/16/2022 Yes
  • Debt collection
  • Other debt
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • TX
  • 75052
Web
07/13/2022 Yes
  • Debt collection
  • Other debt
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • MO
  • 64030
Phone Older American
07/13/2022 Yes
  • Debt collection
  • Other debt
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • TX
  • 77006
Web
07/12/2022 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Account information incorrect
  • TX
  • 77048
Web Servicemember
07/11/2022 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Problem with a credit reporting company's investigation into an existing problem
  • Was not notified of investigation status or results
  • FL
  • 34637
Phone
07/04/2022 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Information belongs to someone else
  • GA
  • 30071
Web
07/02/2022 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Improper use of your report
  • Reporting company used your report improperly
  • IA
  • 51537
Web
06/28/2022 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Improper use of your report
  • Reporting company used your report improperly
  • GA
  • 30096
Postal mail
06/27/2022 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Account information incorrect
  • AZ
  • 85008
Web
06/19/2022 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit repair services
  • Confusing or missing disclosures
  • TX
  • 79413
Web
06/16/2022 Yes
  • Debt collection
  • I do not know
  • False statements or representation
  • Attempted to collect wrong amount
  • FL
  • 33843
Web
06/03/2022 Yes
  • Debt collection
  • Other debt
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • LA
  • 70776
Web
05/17/2022 Yes
  • Debt collection
  • I do not know
  • Attempts to collect debt not owed
  • Debt is not yours
  • TX
  • 75104
Web Servicemember
05/17/2022 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Information belongs to someone else
  • LA
  • 70501
Web
05/16/2022 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Problem with a credit reporting company's investigation into an existing problem
  • Their investigation did not fix an error on your report
  • GA
  • 30064
Web
05/09/2022 Yes
  • Debt collection
  • Other debt
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • TN
  • 37128
Phone
05/05/2022 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt was result of identity theft
  • GA
  • 30034
Web
05/05/2022 Yes
  • Debt collection
  • Other debt
  • Took or threatened to take negative or legal action
  • Threatened or suggested your credit would be damaged
  • TX
  • 75033
Web
04/28/2022 Yes
  • Debt collection
  • I do not know
  • Attempts to collect debt not owed
  • Debt was result of identity theft
  • GA
  • 30021
Web
04/28/2022 Yes
  • Debt collection
  • Other debt
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • TX
  • 76039
Web
04/27/2022 Yes
  • Debt collection
  • I do not know
  • Attempts to collect debt not owed
  • Debt was result of identity theft
  • GA
  • 30021
Web
04/27/2022 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Account status incorrect
  • IL
  • 60637
Phone
04/24/2022 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Account information incorrect
  • MO
  • 63021
Web
04/20/2022 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • TX
  • 77058
Web
04/19/2022 Yes
  • Debt collection
  • Other debt
  • False statements or representation
  • Attempted to collect wrong amount
  • TN
  • 37128
Web
04/11/2022 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt was result of identity theft
  • TN
  • 37160
Phone
04/08/2022 Yes
  • Debt collection
  • Other debt
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • KY
  • 40223
Web
03/31/2022 Yes
  • Debt collection
  • I do not know
  • Attempts to collect debt not owed
  • Debt is not yours
  • TX
  • 77051
Web
03/29/2022 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • MO
  • 63021
Web
03/24/2022 Yes
  • Debt collection
  • I do not know
  • Attempts to collect debt not owed
  • Debt is not yours
  • LA
  • 70719
Web
03/20/2022 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Information belongs to someone else
  • MN
  • 55112
Web
03/19/2022 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Problem with a credit reporting company's investigation into an existing problem
  • Investigation took more than 30 days
  • TX
  • 77062
Web
03/18/2022 Yes
  • Debt collection
  • Other debt
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • FL
  • 33558
Web
03/14/2022 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt was result of identity theft
  • TX
  • 78754
Web
03/13/2022 Yes
  • Debt collection
  • Credit card debt
  • Attempts to collect debt not owed
  • Debt was result of identity theft
  • GA
  • 30518
Web
03/11/2022 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Problem with a credit reporting company's investigation into an existing problem
  • Investigation took more than 30 days
  • TX
  • 77062
Web
03/09/2022 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • SC
  • 29483
Web
03/03/2022 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt was result of identity theft
  • VA
  • 23005
Web
03/02/2022 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Account status incorrect
  • MD
  • 20746
Web
03/01/2022 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Problem with a credit reporting company's investigation into an existing problem
  • Investigation took more than 30 days
  • TX
  • 78660
Web
02/25/2022 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Information belongs to someone else
  • GA
  • 30518
Web
02/24/2022 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • NC
  • 27519
Web
02/20/2022 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Problem with a credit reporting company's investigation into an existing problem
  • Investigation took more than 30 days
  • GA
  • 30518
Web
02/15/2022 Yes
  • Debt collection
  • Other debt
  • Communication tactics
  • You told them to stop contacting you, but they keep trying
  • TX
  • 78247
Web
02/13/2022 Yes
  • Debt collection
  • Other debt
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • FL
  • 33143
Web
02/02/2022 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • GA
  • 30263
Web
02/01/2022 Yes
  • Debt collection
  • I do not know
  • Attempts to collect debt not owed
  • Debt was result of identity theft
  • NV
  • 89169
Web
01/31/2022 Yes
  • Debt collection
  • Other debt
  • False statements or representation
  • Attempted to collect wrong amount
  • FL
  • 33578
Web
01/24/2022 Yes
  • Debt collection
  • I do not know
  • Took or threatened to take negative or legal action
  • Threatened or suggested your credit would be damaged
  • GA
  • 30252
Web
01/11/2022 Yes
  • Debt collection
  • Other debt
  • Written notification about debt
  • Didn't receive notice of right to dispute
  • TX
  • 76227
Web
01/06/2022 Yes
  • Debt collection
  • I do not know
  • Attempts to collect debt not owed
  • Debt was result of identity theft
  • PA
  • 19124
Web
01/05/2022 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Information belongs to someone else
  • MO
  • 63114
Web
12/28/2021 Yes
  • Debt collection
  • Other debt
  • Communication tactics
  • You told them to stop contacting you, but they keep trying
  • CO
  • 80918
Web
12/27/2021 Yes
  • Debt collection
  • I do not know
  • Attempts to collect debt not owed
  • Debt was result of identity theft
  • NC
  • 28202
Web
12/15/2021 Yes
  • Debt collection
  • Other debt
  • False statements or representation
  • Attempted to collect wrong amount
  • AZ
  • 85013
Web
12/14/2021 Yes
  • Debt collection
  • I do not know
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • TX
  • 75154
Web
12/13/2021 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt was result of identity theft
  • TX
  • 75089
Web
12/08/2021 Yes
  • Debt collection
  • I do not know
  • Attempts to collect debt not owed
  • Debt is not yours
  • NM
  • 87124
Web Older American
12/06/2021 Yes
  • Debt collection
  • I do not know
  • Attempts to collect debt not owed
  • Debt was result of identity theft
  • NC
  • 28311
Web
11/26/2021 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Problem with a credit reporting company's investigation into an existing problem
  • Investigation took more than 30 days
  • TX
  • 77062
Web
11/24/2021 Yes
  • Debt collection
  • I do not know
  • Attempts to collect debt not owed
  • Debt is not yours
  • NV
  • 89119
Web
11/18/2021 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt was result of identity theft
  • FL
  • 33127
Web
11/10/2021 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt was result of identity theft
  • TX
  • 75240
Web
11/04/2021 Yes
  • Debt collection
  • I do not know
  • False statements or representation
  • Attempted to collect wrong amount
  • AK
  • 99653
Web
10/21/2021 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Information belongs to someone else
  • GA
  • 30083
Web
10/19/2021 Yes
  • Debt collection
  • I do not know
  • Attempts to collect debt not owed
  • Debt is not yours
  • GA
  • 30080
Web
10/19/2021 Yes
  • Debt collection
  • I do not know
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • TX
  • 77066
Web
10/11/2021 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt was result of identity theft
  • AL
  • 36025
Web
10/10/2021 Yes
  • Debt collection
  • Other debt
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • FL
  • 33435
Web
10/08/2021 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt was paid
  • TX
  • 78744
Web
10/08/2021 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt was paid
  • TX
  • 78744
Web
10/05/2021 Yes
  • Debt collection
  • Credit card debt
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • NC
  • 28314
Web
09/29/2021 Yes
  • Debt collection
  • Other debt
  • Written notification about debt
  • Didn't receive notice of right to dispute
Phone
09/28/2021 Yes
  • Debt collection
  • I do not know
  • Attempts to collect debt not owed
  • Debt was result of identity theft
  • TX
  • 76549
Web
09/27/2021 Yes
  • Debt collection
  • I do not know
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • TX
  • 77066
Web
09/22/2021 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Account status incorrect
  • NC
  • 27012
Phone
09/21/2021 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Problem with a credit reporting company's investigation into an existing problem
  • Their investigation did not fix an error on your report
  • GA
  • 30106
Web
09/21/2021 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Problem with a credit reporting company's investigation into an existing problem
  • Their investigation did not fix an error on your report
  • GA
  • 30106
Web
09/16/2021 Yes
  • Debt collection
  • Other debt
  • False statements or representation
  • Attempted to collect wrong amount
  • GA
  • 30067
Web Servicemember
09/14/2021 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • GA
  • 30067
Web
09/13/2021 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • FL
  • 32703
Web
09/09/2021 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt was result of identity theft
  • AL
  • 36025
Web
08/30/2021 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • TX
  • 78705
Phone
08/26/2021 Yes
  • Debt collection
  • Credit card debt
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • NC
  • 28314
Web
08/24/2021 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Information is incorrect
  • GA
  • 30106
Referral
08/23/2021 Yes
  • Debt collection
  • Credit card debt
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • TN
  • 38125
Web
08/16/2021 Yes
  • Debt collection
  • Other debt
  • Written notification about debt
  • Didn't receive notice of right to dispute
  • OK
  • 74014
Web
08/13/2021 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Problem with a credit reporting company's investigation into an existing problem
  • Investigation took more than 30 days
  • GA
  • 30106
Web
08/11/2021 Yes
  • Debt collection
  • Payday loan debt
  • Attempts to collect debt not owed
  • Debt was result of identity theft
  • AL
  • 36025
Web
08/04/2021 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • TX
  • 77057
Web
07/27/2021 Yes
  • Debt collection
  • Other debt
  • Written notification about debt
  • Didn't receive notice of right to dispute
  • TX
  • 77803
Web
07/26/2021 Yes
  • Debt collection
  • I do not know
  • Attempts to collect debt not owed
  • Debt was result of identity theft
  • GA
  • 31021
Web
07/26/2021 Yes
  • Debt collection
  • Other debt
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • GA
  • 30043
Web
07/25/2021 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Account status incorrect
  • GA
  • 30039
Web
07/21/2021 Yes
  • Debt collection
  • I do not know
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • AL
  • 36801
Phone Older American
07/13/2021 Yes
  • Debt collection
  • Other debt
  • False statements or representation
  • Attempted to collect wrong amount
  • GA
  • 30165
Phone
07/12/2021 Yes
  • Debt collection
  • Other debt
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • TX
  • 75217
Web
07/12/2021 Yes
  • Debt collection
  • Mortgage debt
  • Attempts to collect debt not owed
  • Debt was result of identity theft
  • AL
  • 36025
Web
07/01/2021 Yes
  • Debt collection
  • I do not know
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • SC
  • 29405
Web
06/30/2021 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt was result of identity theft
  • FL
  • 33127
Web
06/28/2021 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt was result of identity theft
  • GA
  • 31021
Web
06/22/2021 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • NJ
  • 08518
Phone Older American
06/21/2021 Yes
  • Debt collection
  • Credit card debt
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • GA
  • 30092
Web
06/18/2021 Yes
  • Debt collection
  • Other debt
  • Communication tactics
  • You told them to stop contacting you, but they keep trying
  • SC
  • 29610
Web Older American
06/16/2021 Yes
  • Debt collection
  • Mortgage debt
  • Attempts to collect debt not owed
  • Debt was result of identity theft
  • AL
  • 36025
Web
06/15/2021 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt was already discharged in bankruptcy and is no longer owed
  • NC
  • 28314
Web
06/07/2021 Yes
  • Debt collection
  • Other debt
  • False statements or representation
  • Attempted to collect wrong amount
  • GA
  • 30815
Phone
06/04/2021 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Information belongs to someone else
  • TX
  • 76006
Web
06/01/2021 Yes
  • Debt collection
  • Credit card debt
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • NC
  • 28376
Web
05/28/2021 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Information belongs to someone else
  • GA
  • 30106
Web
05/25/2021 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Information belongs to someone else
  • TX
  • 77095
Web
05/21/2021 Yes
  • Debt collection
  • I do not know
  • Attempts to collect debt not owed
  • Debt is not yours
  • AR
  • 71658
Web
05/13/2021 Yes
  • Debt collection
  • Credit card debt
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • OH
  • 44312
Web
05/11/2021 Yes
  • Debt collection
  • Credit card debt
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • NC
  • 28376
Web
04/29/2021 Yes
  • Debt collection
  • Credit card debt
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • NC
  • 28376
Web
04/26/2021 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt was paid
  • TX
  • 78754
Web
04/15/2021 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Old information reappears or never goes away
  • OH
  • 45255
Web
04/08/2021 Yes
  • Debt collection
  • Other debt
  • False statements or representation
  • Attempted to collect wrong amount
  • TX
  • 75077
Web
04/07/2021 Yes
  • Debt collection
  • Other debt
  • False statements or representation
  • Attempted to collect wrong amount
  • AZ
  • 85021
Web
04/06/2021 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt was result of identity theft
  • GA
  • 31021
Web
03/16/2021 Yes
  • Debt collection
  • Mortgage debt
  • False statements or representation
  • Attempted to collect wrong amount
  • TX
  • 75180
Web
03/16/2021 Yes
  • Debt collection
  • I do not know
  • Written notification about debt
  • Didn't receive notice of right to dispute
  • TX
  • 77433
Web
03/12/2021 Yes
  • Debt collection
  • I do not know
  • Written notification about debt
  • Didn't receive notice of right to dispute
  • MN
  • 55106
Web
03/11/2021 Yes
  • Debt collection
  • Other debt
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • GA
  • 30331
Web
03/10/2021 Yes
  • Debt collection
  • I do not know
  • Attempts to collect debt not owed
  • Debt was result of identity theft
  • GA
  • 30331
Web
03/05/2021 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • TX
  • 77345
Web
02/16/2021 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt was result of identity theft
  • NC
  • 28134
Web Servicemember
02/16/2021 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt was result of identity theft
  • NC
  • 28134
Web Servicemember
02/16/2021 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Information belongs to someone else
  • GA
  • 30106
Web
02/10/2021 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Information belongs to someone else
  • TX
  • 75150
Web
02/10/2021 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • TX
  • 75215
Web
02/04/2021 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • TX
  • 77014
Phone
01/20/2021 Yes
  • Debt collection
  • Other debt
  • False statements or representation
  • Attempted to collect wrong amount
  • TX
  • 75033
Web
01/19/2021 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt was result of identity theft
  • TX
  • 77373
Web
01/13/2021 Yes
  • Debt collection
  • Mortgage debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • FL
  • 32216
Web
01/12/2021 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • TX
  • 75137
Phone
01/11/2021 Yes
  • Debt collection
  • I do not know
  • Attempts to collect debt not owed
  • Debt was already discharged in bankruptcy and is no longer owed
  • GA
  • 30022
Web
12/25/2020 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Information belongs to someone else
  • TX
  • 76002
Web
12/15/2020 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Problem with a credit reporting company's investigation into an existing problem
  • Was not notified of investigation status or results
  • TX
  • 76002
Web
12/07/2020 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • MD
  • 21201
Web
11/25/2020 Yes
  • Debt collection
  • I do not know
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • TX
  • 78412
Web
11/17/2020 Yes
  • Debt collection
  • Other debt
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • TX
  • 75034
Web
11/11/2020 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • GA
  • 30260
Web
11/10/2020 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • GA
  • 30260
Web
11/10/2020 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt was result of identity theft
  • GA
  • 30075
Web
11/05/2020 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Account status incorrect
  • FL
  • 33647
Web
10/23/2020 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • SC
  • 29466
Web
10/05/2020 Yes
  • Debt collection
  • Other debt
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • NC
  • 27358
Phone Servicemember
10/02/2020 Yes
  • Debt collection
  • I do not know
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • TX
  • 76227
Web
09/28/2020 Yes
  • Debt collection
  • I do not know
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • TX
  • 76227
Web
09/08/2020 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Information belongs to someone else
  • NC
  • 28206
Web
08/20/2020 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • TX
  • 76177
Web Servicemember
08/12/2020 Yes
  • Debt collection
  • Other debt
  • Written notification about debt
  • Didn't receive notice of right to dispute
  • TX
  • 75070
Web
08/12/2020 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • VA
  • 22304
Referral
08/04/2020 Yes
  • Debt collection
  • I do not know
  • Written notification about debt
  • Didn't receive notice of right to dispute
  • MI
  • 48237
Web Servicemember
07/23/2020 Yes
  • Debt collection
  • Other debt
  • Communication tactics
  • Used obscene, profane, or other abusive language
  • NC
  • 27410
Web
07/22/2020 Yes
  • Debt collection
  • I do not know
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • PA
  • 15601
Postal mail
07/16/2020 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Information belongs to someone else
  • AL
  • 36105
Web
07/13/2020 Yes
  • Debt collection
  • Other debt
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • SC
  • 29440
Phone
07/09/2020 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • IL
  • 60661
Web
07/08/2020 Yes
  • Debt collection
  • Other debt
  • False statements or representation
  • Attempted to collect wrong amount
  • TX
  • 75016
Web
06/11/2020 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Information belongs to someone else
  • TN
  • 37874
Web
06/07/2020 Yes
  • Debt collection
  • Mortgage debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • TX
  • 77486
Web Servicemember
05/29/2020 Yes
  • Debt collection
  • Mortgage debt
  • Attempts to collect debt not owed
  • Debt was result of identity theft
  • GA
  • 30045
Web
05/18/2020 Yes
  • Debt collection
  • I do not know
  • Attempts to collect debt not owed
  • Debt is not yours
  • AR
  • 71726
Web Servicemember
05/08/2020 Yes
  • Debt collection
  • Mortgage debt
  • Attempts to collect debt not owed
  • Debt was result of identity theft
  • FL
  • 34104
Web
05/02/2020 Yes
  • Debt collection
  • I do not know
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • TX
  • 75044
Web
05/02/2020 Yes
  • Debt collection
  • I do not know
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • PA
  • 19118
Web
04/27/2020 Yes
  • Debt collection
  • I do not know
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • PA
  • 15601
Postal mail
04/20/2020 Yes
  • Debt collection
  • Other debt
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • AL
  • 35211
Fax
04/07/2020 Yes
  • Debt collection
  • Other debt
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • AL
  • 35401
Fax
04/07/2020 Yes
  • Debt collection
  • Other debt
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • AL
  • 36776
Fax
03/07/2020 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • CA
  • 94306
Web
03/05/2020 Yes
  • Debt collection
  • I do not know
  • Attempts to collect debt not owed
  • Debt is not yours
  • GA
  • 30120
Web
02/13/2020 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • TX
  • 76179
Web
02/10/2020 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt was result of identity theft
  • TX
  • 77024
Web
10/22/2019 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt was result of identity theft
  • IL
  • 60619
Web
10/02/2019 Yes
  • Debt collection
  • I do not know
  • Attempts to collect debt not owed
  • Debt was result of identity theft
  • CA
  • 91601
Web Servicemember
09/25/2019 Yes
  • Debt collection
  • Other debt
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • 986XX
Web
09/22/2019 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Information belongs to someone else
  • VA
  • 22031
Web
09/06/2019 Yes
  • Debt collection
  • I do not know
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • TX
  • 75287
Web Servicemember
07/29/2019 Yes
  • Debt collection
  • Other debt
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • SC
  • 29306
Postal mail
07/11/2019 Yes
  • Debt collection
  • Other debt
  • False statements or representation
  • Attempted to collect wrong amount
  • FL
  • 33073
Postal mail
06/19/2019 Yes
  • Debt collection
  • I do not know
  • Attempts to collect debt not owed
  • Debt is not yours
  • TX
  • 77429
Web
06/17/2019 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • TX
  • 75231
Web
06/08/2019 Yes
  • Debt collection
  • Other debt
  • Written notification about debt
  • Didn't receive notice of right to dispute
  • TX
  • 77063
Web
05/07/2019 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Account information incorrect
  • GA
  • 30328
Web Servicemember
04/15/2019 Yes
  • Debt collection
  • Other debt
  • False statements or representation
  • Attempted to collect wrong amount
  • NV
  • 89011
Web
04/06/2019 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt was paid
  • MI
  • 48420
Web
03/31/2019 Yes
  • Debt collection
  • I do not know
  • Written notification about debt
  • Didn't receive notice of right to dispute
  • MI
  • 48312
Web
03/05/2019 Yes
  • Debt collection
  • Other debt
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • FL
  • 32277
Fax
02/27/2019 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Information belongs to someone else
  • WA
  • 98043
Web
02/26/2019 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • TX
  • 75070
Web
02/10/2019 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt was result of identity theft
  • LA
  • 70805
Web
02/04/2019 Yes
  • Debt collection
  • I do not know
  • Took or threatened to take negative or legal action
  • Threatened or suggested your credit would be damaged
  • CA
  • 94306
Web
01/30/2019 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • KS
  • 66062
Web
01/28/2019 Yes
  • Debt collection
  • Other debt
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • NC
  • 28306
Web Servicemember
01/22/2019 Yes
  • Debt collection
  • I do not know
  • Attempts to collect debt not owed
  • Debt is not yours
  • TX
  • 78723
Web
01/12/2019 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • GA
  • 30802
Web
12/13/2018 No
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • FL
  • 32792
Web
12/13/2018 No
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt was paid
  • GA
  • 30349
Web
11/14/2018 No
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • TX
  • 75080
Web
11/05/2018 Yes
  • Debt collection
  • I do not know
  • Attempts to collect debt not owed
  • Debt is not yours
  • TX
  • XXXXX
Web
10/31/2018 Yes
  • Debt collection
  • Other debt
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • FL
  • 32792
Web
09/28/2018 Yes
  • Debt collection
  • Other debt
  • Took or threatened to take negative or legal action
  • Sued you without properly notifying you of lawsuit
  • TX
  • 75052
Web
09/07/2018 Yes
  • Debt collection
  • Other debt
  • False statements or representation
  • Attempted to collect wrong amount
  • TX
  • 76017
Web
07/26/2018 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Information belongs to someone else
  • CA
  • 90012
Web
07/17/2018 Yes
  • Debt collection
  • Other debt
  • False statements or representation
  • Attempted to collect wrong amount
  • OH
  • 43351
Web
07/13/2018 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Problem with a credit reporting company's investigation into an existing problem
  • Was not notified of investigation status or results
  • TN
  • 38012
Web Servicemember
07/05/2018 Yes
  • Debt collection
  • I do not know
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • TX
  • 75134
Web
06/20/2018 Yes
  • Debt collection
  • I do not know
  • Attempts to collect debt not owed
  • Debt is not yours
  • TX
  • 77069
Web Servicemember
06/20/2018 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Account status incorrect
  • TX
  • 77069
Web Servicemember
06/20/2018 Yes
  • Debt collection
  • Other debt
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • TX
  • 77096
Web Servicemember
06/04/2018 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt was result of identity theft
Postal mail
05/18/2018 Yes
  • Debt collection
  • I do not know
  • Attempts to collect debt not owed
  • Debt is not yours
  • IN
  • 46143
Web
05/15/2018 Yes
  • Debt collection
  • Other debt
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • GA
  • 30273
Web
05/01/2018 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt was paid
  • TX
  • 77049
Web
04/04/2018 Yes
  • Debt collection
  • Other debt
  • Threatened to contact someone or share information improperly
  • Talked to a third-party about your debt
  • FL
  • 32258
Web Servicemember
03/27/2018 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt was result of identity theft
  • GA
  • 30144
Web Servicemember
03/26/2018 Yes
  • Debt collection
  • Other debt
  • Written notification about debt
  • Didn't receive enough information to verify debt
Phone
03/05/2018 Yes
  • Debt collection
  • I do not know
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • TX
  • 75104
Web
02/22/2018 Yes
  • Debt collection
  • I do not know
  • Attempts to collect debt not owed
  • Debt is not yours
  • FL
  • 32526
Web
02/14/2018 Yes
  • Debt collection
  • Other debt
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • GA
  • 30296
Web
02/13/2018 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Account status incorrect
  • TX
  • 75216
Web
02/10/2018 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • TX
  • 78666
Web
02/09/2018 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • AL
  • 36535
Web
02/09/2018 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • AR
  • 71730
Web
02/08/2018 Yes
  • Debt collection
  • Mortgage debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • TX
  • 75067
Web
02/07/2018 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Problem with a credit reporting company's investigation into an existing problem
  • Investigation took more than 30 days
  • TX
  • 75057
Web
02/07/2018 Yes
  • Debt collection
  • Other debt
  • Communication tactics
  • Frequent or repeated calls
  • FL
  • 33611
Web
02/05/2018 Yes
  • Debt collection
  • I do not know
  • Attempts to collect debt not owed
  • Debt was paid
  • TX
  • 75216
Web
01/29/2018 Yes
  • Debt collection
  • Other debt
  • Written notification about debt
  • Didn't receive notice of right to dispute
Phone
01/27/2018 Yes
  • Debt collection
  • Other debt
  • False statements or representation
  • Attempted to collect wrong amount
  • NC
  • 28216
Web
12/28/2017 Yes
  • Debt collection
  • I do not know
  • Attempts to collect debt not owed
  • Debt is not yours
  • GA
  • 30802
Web
12/12/2017 Yes
  • Debt collection
  • I do not know
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • TN
  • 37167
Web
12/11/2017 Yes
  • Debt collection
  • I do not know
  • False statements or representation
  • Impersonated attorney, law enforcement, or government official
  • TN
  • 37167
Web
12/04/2017 Yes
  • Debt collection
  • Other debt
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • TX
  • 75080
Web
11/26/2017 Yes
  • Debt collection
  • I do not know
  • Written notification about debt
  • Didn't receive notice of right to dispute
  • NC
  • 28314
Web
11/21/2017 Yes
  • Debt collection
  • Other debt
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • NC
  • 28314
Web
10/31/2017 Yes
  • Debt collection
  • Other debt
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • TX
  • 75219
Web
10/25/2017 Yes
  • Debt collection
  • Other debt
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • TX
  • 75234
Web
10/19/2017 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Problem with a credit reporting company's investigation into an existing problem
  • Their investigation did not fix an error on your report
  • TX
  • 76051
Web
09/26/2017 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • FL
  • 33060
Web
09/11/2017 Yes
  • Debt collection
  • I do not know
  • Took or threatened to take negative or legal action
  • Threatened or suggested your credit would be damaged
  • MA
  • 01202
Web
09/01/2017 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • GA
  • 30088
Web
08/16/2017 Yes
  • Debt collection
  • I do not know
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • GA
  • 31907
Web
08/02/2017 Yes
  • Debt collection
  • Other debt
  • False statements or representation
  • Indicated you were committing crime by not paying debt
  • OK
  • 73401
Web
07/03/2017 Yes
  • Debt collection
  • Other debt
  • Took or threatened to take negative or legal action
  • Threatened or suggested your credit would be damaged
  • TX
  • 78717
Web
06/29/2017 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Account information incorrect
Phone
06/24/2017 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Information belongs to someone else
  • GA
  • 30160
Web
06/23/2017 Yes
  • Debt collection
  • Other debt
  • Took or threatened to take negative or legal action
  • Threatened or suggested your credit would be damaged
  • TX
  • 75357
Web
06/18/2017 Yes
  • Debt collection
  • I do not know
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • NC
  • 27610
Web
05/31/2017 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt was paid
  • AZ
  • 85086
Web
05/24/2017 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt was paid
  • TX
  • 76028
Web
05/22/2017 Yes
  • Debt collection
  • Other debt
  • Written notification about debt
  • Didn't receive notice of right to dispute
  • GA
  • 30349
Web
05/08/2017 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • TX
  • 75146
Web
04/27/2017 Yes
  • Debt collection
  • Other debt
  • Took or threatened to take negative or legal action
  • Threatened or suggested your credit would be damaged
  • TX
  • 75150
Web
04/25/2017 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • IN
  • 46228
Web
04/25/2017 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • IN
  • 46228
Web
04/20/2017 Yes
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • Disclosure verification of debt
  • Not given enough info to verify debt
  • GA
  • 30301
Postal mail
03/30/2017 Yes
  • Credit reporting
  • Credit reporting company's investigation
  • Investigation took too long
  • FL
  • 33610
Web
03/27/2017 Yes
  • Credit reporting
  • Incorrect information on credit report
  • Public record
  • TX
  • 75051
Web
03/22/2017 Yes
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • Disclosure verification of debt
  • Not given enough info to verify debt
  • TX
  • 76155
Web
03/22/2017 Yes
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • Disclosure verification of debt
  • Not given enough info to verify debt
  • TX
  • 76155
Web
02/27/2017 Yes
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • Cont'd attempts collect debt not owed
  • Debt was paid
  • FL
  • 32046
Web
02/07/2017 Yes
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • False statements or representation
  • Attempted to collect wrong amount
  • TX
  • 76036
Web
02/07/2017 Yes
  • Credit reporting
  • Incorrect information on credit report
  • Account status
  • NY
  • 11520
Phone
02/07/2017 Yes
  • Credit reporting
  • Credit reporting company's investigation
  • Problem with statement of dispute
  • GA
  • 30297
Web
02/06/2017 Yes
  • Debt collection
  • I do not know
  • Cont'd attempts collect debt not owed
  • Debt is not mine
  • GA
  • 30297
Web
01/31/2017 Yes
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • False statements or representation
  • Attempted to collect wrong amount
  • TX
  • 76011
Web
01/27/2017 Yes
  • Credit reporting
  • Incorrect information on credit report
  • Account terms
  • FL
  • 33329
Web
01/20/2017 Yes
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • Cont'd attempts collect debt not owed
  • Debt was paid
  • NC
  • 27407
Web
01/19/2017 Yes
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • Cont'd attempts collect debt not owed
  • Debt is not mine
  • FL
  • 33991
Web
01/11/2017 Yes
  • Credit reporting
  • Incorrect information on credit report
  • Account status
  • AL
  • 35806
Web
01/04/2017 Yes
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • Cont'd attempts collect debt not owed
  • Debt is not mine
  • MD
  • 21702
Web
12/29/2016 Yes
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • Disclosure verification of debt
  • Right to dispute notice not received
  • AL
  • 35034
Web
12/28/2016 Yes
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • Disclosure verification of debt
  • Not given enough info to verify debt
  • GA
  • 30328
Web
12/21/2016 Yes
  • Credit reporting
  • Incorrect information on credit report
  • Reinserted previously deleted info
  • GA
  • 30083
Web
12/01/2016 Yes
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • Improper contact or sharing of info
  • Talked to a third party about my debt
  • NC
  • 28278
Web
11/12/2016 Yes
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • Disclosure verification of debt
  • Not given enough info to verify debt
  • GA
  • 30291
Web
11/09/2016 Yes
  • Credit reporting
  • Incorrect information on credit report
  • Information is not mine
  • TX
  • 75219
Web
11/08/2016 Yes
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • False statements or representation
  • Attempted to collect wrong amount
  • FL
  • 33143
Web
11/04/2016 Yes
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • Cont'd attempts collect debt not owed
  • Debt is not mine
  • OK
  • 73112
Web
11/01/2016 Yes
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • Disclosure verification of debt
  • Not given enough info to verify debt
  • MS
  • 38654
Web
11/01/2016 Yes
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • Disclosure verification of debt
  • Right to dispute notice not received
  • GA
  • 30043
Web
10/24/2016 Yes
  • Credit reporting
  • Incorrect information on credit report
  • Account terms
  • NC
  • 28216
Web
10/18/2016 Yes
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • False statements or representation
  • Attempted to collect wrong amount
  • AL
  • 35034
Web
10/16/2016 Yes
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • Cont'd attempts collect debt not owed
  • Debt resulted from identity theft
  • GA
  • 30106
Web
10/11/2016 Yes
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • Cont'd attempts collect debt not owed
  • Debt is not mine
  • TX
  • 75098
Web
09/24/2016 Yes
  • Debt collection
  • I do not know
  • Cont'd attempts collect debt not owed
  • Debt is not mine
  • GA
  • 30038
Web Servicemember
09/16/2016 Yes
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • Improper contact or sharing of info
  • Talked to a third party about my debt
  • AL
  • 35045
Web Servicemember
09/09/2016 Yes
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • Disclosure verification of debt
  • Not given enough info to verify debt
  • TX
  • 77089
Postal mail
09/06/2016 Yes
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • Disclosure verification of debt
  • Not given enough info to verify debt
  • GA
  • 30067
Phone
09/01/2016 Yes
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • Cont'd attempts collect debt not owed
  • Debt is not mine
  • GA
  • 30135
Phone
08/26/2016 Yes
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • Disclosure verification of debt
  • Not given enough info to verify debt
  • UT
  • 84045
Phone Servicemember
08/26/2016 Yes
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • Communication tactics
  • Used obscene/profane/abusive language
  • AZ
  • 85249
Web
08/19/2016 Yes
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • Cont'd attempts collect debt not owed
  • Debt is not mine
  • VA
  • 23060
Fax Servicemember
07/21/2016 Yes
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • Cont'd attempts collect debt not owed
  • Debt is not mine
  • NC
  • 28262
Fax
07/19/2016 Yes
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • Disclosure verification of debt
  • Not given enough info to verify debt
  • FL
  • 33584
Referral
07/13/2016 Yes
  • Debt collection
  • Mortgage
  • Disclosure verification of debt
  • Not given enough info to verify debt
  • AL
  • 35034
Web
07/05/2016 Yes
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • Cont'd attempts collect debt not owed
  • Debt is not mine
  • TX
  • 76028
Web
06/20/2016 Yes
  • Debt collection
  • Mortgage
  • Disclosure verification of debt
  • Not given enough info to verify debt
  • GA
  • 30253
Web
05/20/2016 Yes
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • False statements or representation
  • Attempted to collect wrong amount
  • NC
  • 28206
Fax
05/09/2016 Yes
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • Cont'd attempts collect debt not owed
  • Debt was paid
  • CA
  • 95610
Web
04/20/2016 Yes
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • Cont'd attempts collect debt not owed
  • Debt resulted from identity theft
  • TX
  • 78751
Web
03/25/2016 Yes
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • False statements or representation
  • Indicated shouldn't respond to lawsuit
  • MO
  • 65807
Web
03/09/2016 Yes
  • Credit reporting
  • Incorrect information on credit report
  • Account status
  • NM
  • 88203
Web
02/22/2016 Yes
  • Debt collection
  • I do not know
  • Cont'd attempts collect debt not owed
  • Debt is not mine
  • FL
  • 32765
Web
02/15/2016 Yes
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • Cont'd attempts collect debt not owed
  • Debt was paid
  • GA
  • 30039
Web
02/04/2016 Yes
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • Disclosure verification of debt
  • Right to dispute notice not received
  • WA
  • 99203
Web
01/14/2016 Yes
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • Disclosure verification of debt
  • Right to dispute notice not received
  • TX
  • 76018
Web
12/31/2015 Yes
  • Credit reporting
  • Incorrect information on credit report
  • Information is not mine
  • GA
  • 30084
Referral
12/20/2015 Yes
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • Cont'd attempts collect debt not owed
  • Debt is not mine
  • GA
  • 30067
Web
12/13/2015 Yes
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • Disclosure verification of debt
  • Right to dispute notice not received
  • TX
  • 78717
Web
11/03/2015 Yes
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • Cont'd attempts collect debt not owed
  • Debt was paid
Phone
10/23/2015 Yes
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • Disclosure verification of debt
  • Not given enough info to verify debt
  • FL
  • 33430
Postal mail
10/21/2015 Yes
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • Improper contact or sharing of info
  • Contacted me instead of my attorney
  • GA
  • 30303
Postal mail
10/10/2015 Yes
  • Credit reporting
  • Incorrect information on credit report
  • Information is not mine
  • MO
  • 63011
Web
07/27/2015 Yes
  • Credit reporting
  • Incorrect information on credit report
  • Account status
  • GA
  • 30253
Web
05/05/2015 Yes
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • Cont'd attempts collect debt not owed
  • Debt is not mine
  • TX
  • 78220
Web
03/18/2015 Yes
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • Improper contact or sharing of info
  • Contacted employer after asked not to
  • GA
  • 30058
Web
03/11/2015 Yes
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • Cont'd attempts collect debt not owed
  • Debt was paid
  • NC
  • 28314
Web
03/09/2015 Yes
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • Cont'd attempts collect debt not owed
  • Debt was paid
  • TX
  • 75006
Web
03/04/2015 Yes
  • Credit reporting
  • Incorrect information on credit report
  • Account status
  • TN
  • 37207
Web
02/27/2015 Yes
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • Cont'd attempts collect debt not owed
  • Debt is not mine
  • IL
  • 60804
Web
02/20/2015 Yes
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • Cont'd attempts collect debt not owed
  • Debt is not mine
  • GA
  • 30039
Web
02/17/2015 Yes
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • Cont'd attempts collect debt not owed
  • Debt was paid
  • GA
  • 30087
Web
02/13/2015 Yes
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • Disclosure verification of debt
  • Not given enough info to verify debt
  • NY
  • 10473
Web
02/06/2015 Yes
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • Cont'd attempts collect debt not owed
  • Debt is not mine
  • GA
  • 30008
Web
01/26/2015 Yes
  • Credit reporting
  • Credit reporting company's investigation
  • Problem with statement of dispute
  • OH
  • 44053
Web
01/17/2015 Yes
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • Cont'd attempts collect debt not owed
  • Debt was paid
  • GA
  • 30115
Web
01/09/2015 Yes
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • Cont'd attempts collect debt not owed
  • Debt was paid
  • GA
  • 31407
Web
12/28/2014 Yes
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • Cont'd attempts collect debt not owed
  • Debt is not mine
  • GA
  • 30314
Web
11/27/2014 Yes
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • Disclosure verification of debt
  • Right to dispute notice not received
  • TX
  • 78660
Web
11/26/2014 Yes
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • Cont'd attempts collect debt not owed
  • Debt is not mine
  • TX
  • 75204
Web
10/15/2014 Yes
  • Credit reporting
  • Incorrect information on credit report
  • Account status
  • TX
  • 77479
Web
10/11/2014 Yes
  • Credit reporting
  • Incorrect information on credit report
  • Information is not mine
  • GA
  • 30344
Web
10/09/2014 Yes
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • Disclosure verification of debt
  • Not given enough info to verify debt
  • TN
  • 37066
Web
09/15/2014 Yes
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • Disclosure verification of debt
  • Right to dispute notice not received
  • TX
  • 76018
Web
09/12/2014 Yes
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • Cont'd attempts collect debt not owed
  • Debt was paid
  • GA
  • 30141
Web
08/29/2014 Yes
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • Cont'd attempts collect debt not owed
  • Debt resulted from identity theft
  • GA
  • 30214
Web
08/20/2014 Yes
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • Cont'd attempts collect debt not owed
  • Debt is not mine
  • NC
  • 27560
Web
07/25/2014 Yes
  • Debt collection
  • I do not know
  • Cont'd attempts collect debt not owed
  • Debt is not mine
  • TX
  • 77433
Web
07/24/2014 Yes
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • Cont'd attempts collect debt not owed
  • Debt is not mine
  • TX
  • 75023
Web
07/24/2014 Yes
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • False statements or representation
  • Attempted to collect wrong amount
  • AL
  • 35808
Web Servicemember
07/11/2014 Yes
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • Cont'd attempts collect debt not owed
  • Debt is not mine
  • GA
  • 30329
Web
07/06/2014 Yes
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • Cont'd attempts collect debt not owed
  • Debt is not mine
  • TX
  • 75106
Web
06/24/2014 Yes
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • Cont'd attempts collect debt not owed
  • Debt is not mine
  • AP
  • 96377
Web Servicemember
06/23/2014 Yes
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • Cont'd attempts collect debt not owed
  • Debt was paid
  • TX
  • 75227
Web
06/17/2014 Yes
  • Debt collection
  • I do not know
  • Cont'd attempts collect debt not owed
  • Debt is not mine
  • TX
  • 75006
Postal mail
06/12/2014 Yes
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • Disclosure verification of debt
  • Not given enough info to verify debt
  • GA
  • 30062
Referral
05/31/2014 Yes
  • Debt collection
  • I do not know
  • Disclosure verification of debt
  • Not given enough info to verify debt
  • TX
  • 75106
Web
05/30/2014 Yes
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • Cont'd attempts collect debt not owed
  • Debt is not mine
  • TN
  • 37115
Web
05/29/2014 Yes
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • Cont'd attempts collect debt not owed
  • Debt is not mine
  • GA
  • 30075
Web Older American
05/29/2014 Yes
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • Disclosure verification of debt
  • Right to dispute notice not received
  • KS
  • 66212
Web
05/12/2014 Yes
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • Cont'd attempts collect debt not owed
  • Debt was paid
  • TX
  • 76114
Postal mail Servicemember
04/23/2014 Yes
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • Cont'd attempts collect debt not owed
  • Debt is not mine
  • GA
  • 30349
Web
04/18/2014 No
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • Cont'd attempts collect debt not owed
  • Debt was paid
  • TX
  • 77373
Web
04/16/2014 Yes
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • Cont'd attempts collect debt not owed
  • Debt was paid
  • TN
  • 37087
Web
04/11/2014 Yes
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • Cont'd attempts collect debt not owed
  • Debt was discharged in bankruptcy
  • GA
  • 30067
Web
04/09/2014 Yes
  • Debt collection
  • Mortgage
  • Cont'd attempts collect debt not owed
  • Debt was paid
  • GA
  • 30032
Web
02/09/2014 Yes
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • Cont'd attempts collect debt not owed
  • Debt is not mine
  • GA
  • 30019
Web
01/29/2014 Yes
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • Disclosure verification of debt
  • Not given enough info to verify debt
  • GA
  • 30014
Web
01/11/2014 Yes
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • Cont'd attempts collect debt not owed
  • Debt is not mine
  • GA
  • 30328
Web
12/16/2013 Yes
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • False statements or representation
  • Attempted to collect wrong amount
  • GA
  • 30324
Web
11/28/2013 Yes
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • Cont'd attempts collect debt not owed
  • Debt is not mine
  • FL
  • 34211
Web
11/15/2013 Yes
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • Disclosure verification of debt
  • Not given enough info to verify debt
  • GA
  • 30605
Web
09/20/2013 Yes
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • Communication tactics
  • Threatened to take legal action
  • TX
  • 75057
Web
09/09/2013 Yes
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • Disclosure verification of debt
  • Not given enough info to verify debt
  • CO
  • 80817
Web
08/26/2013 Yes
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • Cont'd attempts collect debt not owed
  • Debt is not mine
  • GA
  • 30236
Web
08/14/2013 Yes
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • False statements or representation
  • Attempted to collect wrong amount
  • GA
  • 30043
Web Servicemember
08/09/2013 Yes
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • False statements or representation
  • Attempted to collect wrong amount
  • TX
  • 77082
Web
07/22/2013 Yes
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • Disclosure verification of debt
  • Not given enough info to verify debt
  • GA
  • 30021
Web