Red Cedar Services, Inc CFPB Complaints

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2000 Latest Complaints
Date Received Timely Response Product Issue State / Zip Submitted Via Tags
03/11/2016 Yes
  • Debt collection
  • Payday loan
  • Taking/threatening an illegal action
  • Threatened arrest/jail if do not pay
  • CA
  • 939XX
Web Older American
In XXXX I took out a payday loan online with 500 Fast cash. The loan was for {$250.00}. My {$75.00}. Payment was to be debited on the XXXX of each month..Everything was fine until XXXX, XXXX when my payment was not taken out. I called XXXX and it just rang. Called several times later that day and for weeks after and still no one answered the phone. I emailed a letter asking why my payment was n't taken and emailed it to customerservice @ 500fast cash.com..I never received an answer. I repeatly tried to call still no answer. I then faxed a note stating I hereby do not authorize my bank to pay them in the future. I was afraid they would debit my account an exorbitant amount. Still no communication. If I had an address for these people I would have sent a certiief letter but apparently they do n't stay in XXXX place long enough. Months later I started to receive extremely harassing calls from a male who I could barely understand screaming that a policeman would be at my door soon and I had better make a payment. He never mentioned what and who this was about and I screamed back and hung up on him. He called again and did for a few hours. Time went by and he started again. I did go to the police dept. but of course these scammers are hard to track down. This went on intermittently over the years when they starting call in my brother 's house whose name I gave as a reference. I was living XXXX at the time my address had n't changed, neither had my phone number but they harnessed my brother to this day. 7 years of harassement. I moved from XXXX and my brother told me he has gotten calls from a company called XXXX XXXX XXXX from XXXX XXXX. I called him yesterday XXXX/XXXX/XXXX and me told me I owed over {$400.00} from this loan and he thinks it might be because of a bad check. The money was taken out of my account until XXXX XXXX, XXXX when that stopped. I told him exactly what happened and I also filed for bankruptcy in XXXX. He said they will sue me still for the check and I would incur many times over what was originally owed. I have this figured out. They take out the payment for a while and then stop. I could not reach them In any way possible and then they send the scammers after me. I called my lawyer and his secretary told me coincidentally another client called her yesterday about the very same agency..If I could afford a protracted lawsuit I would love to out these vultures out of business..I kept every piece of correspondence from me, emails, copies of problems other people have had with these people. I also have copies of my checking account showing the debits all paid until XXXX when no debit was made. I think this has to be dealt with seriously. Thank you, XXXX XXXX XXXX
03/27/2018 Yes
  • Debt collection
  • Payday loan debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • TX
  • 78258
Web Servicemember
XX/XX/2018 XXXX CST *****Ive never done business with this company ****** If you are unable to see the message below, click here to view. XXXX XXXX XXXX XXXX, Our records indicate that you have an outstanding balance on your account. XXXX is willing to accept less than the full balance by offering you a settlement. At this time we are able to offer you a 40 % discount on your balance. Please contact a representative at XXXX to take advantage of this opportunity. This is an attempt to collect a debt and any information obtained will be used for that purpose. Sincerely, Customer Service XXXX XXXX XXXX XXXX XXXX OK XXXX You are receiving this message because you have an open account with XXXX. You previously agreed to receive messages from XXXX related to your balance, payments due or made on your account, and actions you may make on your account. XXXX your privacy seriously and does not tolerate spam. You can view our privacy policy here, To report a suspicious e-mail, please contact us at XXXX or call us at XXXX. XXXX is a tribal lending enterprise and governmental instrumentality wholly owned by the XXXX XXXX XXXX XXXX, a federally recognized XXXX tribe. XXXX is regulated by the XXXX XXXX XXXX XXXX and licensed soley under the laws of the XXXX XXXXXXXX XXXX XXXX. XXXX is not licensed in any state. Your loan application and agreement were deemed received and accepted, and all aspects of the loan approval process deemed completed, at the offices of XXXX located on the tribal trust lands within the sovereign jurisdiction of the XXXX XXXXXXXX XXXX XXXX. If you have any questions, please visit our website at XXXX or call us at XXXX XXXX. Our mailing address is XXXX XXXX XXXX, XXXX, OK XXXX. Confidentiality Statement & Notice : This email is covered by the Electronic Communications Privacy Act, 18 U.S.C. 2510-2521 and intended only for the use of the individual or entity to whom it is addressed. Any review, retransmission, dissemination to unauthorized persons or other use of the original message and any attachments is strictly prohibited. If you received this electronic transmission in error, please reply to the above-referenced sender about the error and permanently delete this message. Thank you for your cooperation.
04/28/2016 Yes
  • Payday loan
  • Received a loan I didn't apply for
  • NM
  • 875XX
Web
The Creditor, 500FASTCASH500 PAYDAY LOANS, has continued to call me requesting payment after I have legally proved that this is a, " Thief/Fraudulent Account! '' All, " XXXX Credit Bureau, especially XXXX Credit Report, " REMOVED/DELETED '' this account after I had to file XXXX police reports and verified that this account does not belong to me. All documents were also sent to this Creditor of 5OOFASTCASH500 Payday Loan Company twice and they still continue to harass me in wanting payments for an account that has already been, " REMOVED/DELETED from my credit reporting bureaus. If I remember correctly, XXXX was the first to remove them then XXXX Credit Bureau. Please inform this creditor that this account has been disputed legally with police reports and verifying documents that I proved this is, " NOT '' my account! Please inform this Creditor that I was a victim of Identity Theft /Fraudulent Activity, in which this is well documented with Credit Financial Protection Bureau , ( cfpb ), Federal Trade Commission , ( ftc ), and the credit bureaus! All disputes and documents, again have been legally filed with my local law enforcement. All documents have been submitted and recorded with the Credit Bureaus, and I mailed this Creditor all the information as was required by me. " 500FASTCASH500, should have, " ALL '' the documents that were mailed to them as well as whatever the XXXX XXXX XXXX had sent them when they removed this account from my credit files. ''
08/22/2015 Yes
  • Payday loan
  • Can't stop charges to bank account
  • ME
  • 337XX
Web
Due to a medical crisis, I used poor judgement and took out an online loan with 500FastCash.com on XXXX XXXX, 2012 in the amount of XXXX. This amount was deducted from my checking account and it was my understanding that this matter was resolved as this was XXXX years ago. XXXX weeks ago, I began receiving threatening phone calls from this company saying I owe them XXXX. I have since moved out of state thus closing my account. I requested a statement from this company and XXXX weeks later I received a statement by email showing ridiculous charges for XXXX years. Although my balance was paid in full, I am told that additional interest was incurred. Additionally, as I had closed my account and transferred to an out of state bank, this company has continued to attempt to deduct funds and when denied as account closed by XXXX Bank, I am being charged for each transmission that was rejected for the last XXXX years.
05/09/2016 Yes
  • Payday loan
  • Charged fees or interest I didn't expect
  • FL
  • 32809
Web
Received a loan on XXXX/XXXX/15 from XXXX XXXX XXXX XXXX XXXX XXXX of {$150.00}. They want a total of {$850.00}. XXXX repayment. That is 780 % interest. I am unable to make the payments due to XXXX other advances I have. Recieved a loan on XXXX/XXXX/15 From XXXX XXXX XXXX XXXX XXXX of {$350.00}. I have paid them {$970.00} so far and owe a balance of {$420.00}. Received a loan from 500 Fast Cash XXXX XXXX XXXX of {$500.00}. I have paid them {$550.00} so far and owe a balance of {$250.00}. That 's 377.59 % interest. I was desperate at the time. I had now other way to pay rent. I am on XXXX and can not afford to pay them what they are asking. I tried to work out a different payment plan with them and they refuse to help me.
08/31/2017 Yes
  • Payday loan, title loan, or personal loan
  • Payday loan
  • Can't stop withdrawals from your bank account
  • WA
  • 98501
Web
I recieved an email that i was late on a payment. I didnt have sufficient funds in my account so no money was withdrawn. This was XX/XX/XXXX. My agreement was to have my account debited XX/XX/XXXX. Further investigation into company I found they are not licensed in the state of Washington. I have sent a total of 4 emails requesting a revocation of my authorization to withdraw funds and have requested an email stating they intend to honor my request. I forwarded them a copy of the rcw regarding washington state laws regarding non licensed lenders. I have not recieved an email back stating their intent to honor my request.
01/14/2021 Yes
  • Debt collection
  • Payday loan debt
  • Attempts to collect debt not owed
  • Debt was paid
  • IL
  • 61244
Web
They are trying to collect on a Debt that I DO NOT OWE!!!!! This debt was paid to them in full on or about XX/XX/2019 according to my bank, I have TOLD 500 fast cash this Numerous times, and still they call me trying to collect, IM NOT PAYING THEM ANYMORE MONEY, I PAID THEM ALREADY, and yet they keep harassing me and wont STOP, Ive called them Numerous times, emailed them Numerous times, gave the PROOF the debt was paid, yet they keep calling me
03/21/2019 Yes
  • Payday loan, title loan, or personal loan
  • Payday loan
  • Charged fees or interest you didn't expect
  • MD
  • 20747
Web Servicemember
I originally Borrowed {$1100.00} from XXXX XXXX XXXX since then I've made at least 5 payments With Only {$50.00} going towards Original debt I've been paying approximately {$300.00} every 2 weeks and still have an original debt of over {$900.00} I receive calls every week concerning my payment being made on time I have been paying it on time but the bill seems like it will take for ever to pay Off
04/26/2016 Yes
  • Payday loan
  • Charged fees or interest I didn't expect
  • NY
  • 136XX
Web Servicemember
after being solicited i took payday loans in ny 7 years ago which to my understanding now was illegal to lend here then. Then i got a lawyer and they got em paid but charged me more than the loans over time.I a XXXX year old XXXX vet and these debts are paid they are all response via email and i do n't know how to send them
06/14/2018 Yes
  • Payday loan, title loan, or personal loan
  • Payday loan
  • Struggling to pay your loan
  • CA
  • 92373
Web
I had to take multiple payday loans and installment loans, five in total, to help out my family which was going through tough times. I do want to pay it off as soon as possible but interest rate and payments every two weeks taking out of my checking account making it impossible.
05/13/2015 Yes
  • Debt collection
  • Payday loan
  • Taking/threatening an illegal action
  • Threatened arrest/jail if do not pay
  • VA
  • 23601
Web
I am in bankruptcy chapter XXXX. Third party company continues to call after I have informed them I am in Bankruptcy XXXX. Told me today they were calling XXXX, Police and others to be at my home shortly. I left work to go home. The numbers calling from are:XXXX andXXXX
08/31/2016 Yes
  • Payday loan
  • Charged fees or interest I didn't expect
  • MA
  • 01602
Web
Received a email from 500 fast cash about over due balance and do not understand was paid last year They have never contacted me by phone and this email was from today
04/23/2019 Yes
  • Payday loan, title loan, or personal loan
  • Installment loan
  • Charged fees or interest you didn't expect
  • CO
  • 803XX
Web
Charge more than fees legally allowed in Colorado.
12/11/2020 Yes
  • Payday loan, title loan, or personal loan
  • Installment loan
  • Problem with the payoff process at the end of the loan
  • MI
  • 48238
Fax
04/02/2020 Yes
  • Payday loan, title loan, or personal loan
  • Payday loan
  • Struggling to pay your loan
  • OK
  • 74578
Web
03/11/2020 Yes
  • Payday loan, title loan, or personal loan
  • Installment loan
  • Charged fees or interest you didn't expect
  • OK
  • 74126
Phone
04/30/2019 Yes
  • Debt collection
  • Payday loan debt
  • Communication tactics
  • You told them to stop contacting you, but they keep trying
  • WI
  • 54806
Web
10/14/2018 Yes
  • Payday loan, title loan, or personal loan
  • Payday loan
  • Charged fees or interest you didn't expect
  • UT
  • 84041
Web Servicemember
10/12/2018 Yes
  • Payday loan, title loan, or personal loan
  • Payday loan
  • Struggling to pay your loan
  • OR
  • 97060
Web
03/08/2018 Yes
  • Payday loan, title loan, or personal loan
  • Installment loan
  • Problem when making payments
  • CA
  • 90027
Referral
01/25/2018 Yes
  • Debt collection
  • Payday loan debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • CT
  • 06511
Phone
05/17/2017 Yes
  • Payday loan, title loan, or personal loan
  • Payday loan
  • Problem with the payoff process at the end of the loan
  • CA
  • 95825
Web
01/20/2017 Yes
  • Debt collection
  • Payday loan
  • Communication tactics
  • Frequent or repeated calls
  • WA
  • 98390
Web
01/11/2017 Yes
  • Debt collection
  • Payday loan
  • Cont'd attempts collect debt not owed
  • Debt is not mine
  • KS
  • 66030
Referral
07/14/2016 Yes
  • Consumer Loan
  • Installment loan
  • Managing the loan or lease
  • WA
  • 99352
Referral
06/18/2016 Yes
  • Payday loan
  • Charged fees or interest I didn't expect
  • CA
  • 95811
Web
05/20/2016 Yes
  • Debt collection
  • Payday loan
  • Communication tactics
  • Threatened to take legal action
Phone
03/02/2016 Yes
  • Payday loan
  • Can't contact lender
  • AL
  • 36092
Web
12/15/2015 Yes
  • Payday loan
  • Charged fees or interest I didn't expect
  • MD
  • 20817
Web
11/17/2015 Yes
  • Consumer Loan
  • Personal line of credit
  • Problems when you are unable to pay
  • MI
  • 48071
Phone Older American
10/26/2015 Yes
  • Debt collection
  • Payday loan
  • Communication tactics
  • Called after sent written cease of comm
  • TX
  • 78238
Phone
10/15/2015 Yes
  • Payday loan
  • Charged fees or interest I didn't expect
  • IN
  • 46235
Web
09/25/2015 Yes
  • Consumer Loan
  • Installment loan
  • Managing the loan or lease
  • PA
  • 16662
Referral
07/08/2015 Yes
  • Payday loan
  • Charged fees or interest I didn't expect
  • WA
  • 98199
Referral
05/05/2015 Yes
  • Payday loan
  • Payment to acct not credited
  • LA
  • 70380
Web
03/13/2015 Yes
  • Payday loan
  • Charged fees or interest I didn't expect
  • CO
  • 80209
Web
03/07/2015 Yes
  • Payday loan
  • Charged fees or interest I didn't expect
  • LA
  • 71112
Web
12/24/2014 Yes
  • Payday loan
  • Charged fees or interest I didn't expect
  • PA
  • 17025
Referral
09/26/2014 Yes
  • Payday loan
  • Charged fees or interest I didn't expect
  • TN
  • 37324
Web
09/23/2014 Yes
  • Debt collection
  • Payday loan
  • Communication tactics
  • Threatened to take legal action
  • IL
  • 60649
Phone
09/08/2014 Yes
  • Debt collection
  • Payday loan
  • Communication tactics
  • Frequent or repeated calls
  • WA
  • 98663
Web
08/27/2014 Yes
  • Payday loan
  • Charged fees or interest I didn't expect
  • CT
  • 06614
Web
07/25/2014 Yes
  • Payday loan
  • Charged fees or interest I didn't expect
  • NY
  • 14211
Phone
07/09/2014 Yes
  • Payday loan
  • Charged fees or interest I didn't expect
  • NY
  • 11233
Web
06/03/2014 Yes
  • Debt collection
  • Payday loan
  • False statements or representation
  • Impersonated an attorney or official
  • NJ
  • 08053
Web
06/02/2014 Yes
  • Debt collection
  • Payday loan
  • Improper contact or sharing of info
  • Contacted me after I asked not to
  • WY
  • 82801
Web
05/29/2014 Yes
  • Payday loan
  • Charged fees or interest I didn't expect
  • FL
  • 34209
Web Older American
05/05/2014 Yes
  • Debt collection
  • Payday loan
  • Cont'd attempts collect debt not owed
  • Debt is not mine
  • SC
  • 29412
Web
05/02/2014 No
  • Debt collection
  • Payday loan
  • Communication tactics
  • Frequent or repeated calls
  • TN
  • 37841
Web
04/27/2014 Yes
  • Payday loan
  • Charged fees or interest I didn't expect
  • MA
  • 02382
Web
04/09/2014 No
  • Debt collection
  • Payday loan
  • False statements or representation
  • Indicated committed crime not paying
  • FL
  • 33186
Web
04/02/2014 Yes
  • Payday loan
  • Charged fees or interest I didn't expect
  • NY
  • 13037
Web
04/02/2014 Yes
  • Debt collection
  • Payday loan
  • Improper contact or sharing of info
  • Contacted employer after asked not to
  • TX
  • 76054
Web
03/26/2014 Yes
  • Debt collection
  • I do not know
  • Improper contact or sharing of info
  • Contacted me after I asked not to
  • NJ
  • 07020
Web
03/26/2014 Yes
  • Debt collection
  • Payday loan
  • Communication tactics
  • Called after sent written cease of comm
  • PA
  • 18801
Web Older American
03/13/2014 Yes
  • Payday loan
  • Charged fees or interest I didn't expect
  • HI
  • 20653
Web
03/07/2014 Yes
  • Payday loan
  • Charged fees or interest I didn't expect
  • ID
  • 83330
Referral
02/26/2014 Yes
  • Debt collection
  • I do not know
  • Communication tactics
  • Frequent or repeated calls
  • NJ
  • 07002
Phone
02/21/2014 Yes
  • Debt collection
  • Payday loan
  • False statements or representation
  • Impersonated an attorney or official
  • TX
  • 77530
Web
02/21/2014 Yes
  • Payday loan
  • Charged fees or interest I didn't expect
  • MO
  • 65779
Postal mail
02/20/2014 Yes
  • Debt collection
  • I do not know
  • Cont'd attempts collect debt not owed
  • Debt is not mine
  • TX
  • 78220
Phone Older American
02/11/2014 Yes
  • Payday loan
  • Can't contact lender
  • WA
  • 98626
Web
02/10/2014 No
  • Debt collection
  • Payday loan
  • Communication tactics
  • Called after sent written cease of comm
  • MO
  • 63379
Web
01/24/2014 Yes
  • Debt collection
  • Payday loan
  • Taking/threatening an illegal action
  • Threatened to sue on too old debt
  • NY
  • 10460
Web
01/24/2014 No
  • Payday loan
  • Can't contact lender
  • AR
  • 72401
Web