Recovery Ace Inc CFPB Complaints

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2000 Latest Complaints
Date Received Timely Response Product Issue State / Zip Submitted Via Tags
11/26/2023 Yes
  • Debt collection
  • Auto debt
  • Written notification about debt
  • Didn't receive notice of right to dispute
  • CO
  • 80123
Web
I obtained a loan through XXXX XXXX XXXX to buy a XXXX XXXX XXXX. The credit union failed to obtain the Certificate of Title and the Power of Attorney expired after one year. ( XX/XX/XXXX ) I was making payments for 8 months to XXXX for a car they did not own. After a lawsuit was filed by me to get XXXX to obtain the Title, they filed a 3rd party lawsuit against XXXX XXXX who held title from the Seller of the car. The lawsuit by me was dropped as a promise from the credit union was made stating they had the title, and the loan could resume. I still could not obtain plates and the DMV would not grant anymore extensions. XXXX XXXX XXXX did not obtain the Title like they stated so an Agreement for me to surrender the car and the debt be erased from the tradeline and any retribution of my loan was written up by XXXX XXXX XXXX 's XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX Two years later, XX/XX/XXXX I received a letter from Recovery Ace- Debt Collector stating I owe {$16000.00} and that the car was sold for {$2100.00}. I wrote a letter in response to letter I received from Recovery Ace dated XX/XX/XXXX. An agreement was made by me and XXXX XXXX XXXX & their Lawyer, XXXX XXXX ; XXXX, XXXX & XXXX, XXXX to surrender the XXXX XXXX XXXX and the debt erased with no retribution to the loan amount. This agreement was made due to the fact XXXX XXXX XXXX was in breach of the contract. The Power of Attorney for Motor Vehicle Only expired one year to the date of the purchase. XXXX failed to : Apply for and Receive a New Registration or Temporary Registration Apply for and Receive Certificate of Title Apply for and Receive Duplicate Certificate of Title To Transfer ownership and acknowledge odometer reading I was unable to acquire License Plates for the entire term I had possession of the XXXX XXXX XXXX. I was stopped numerous times by County Sheriffs. I was working out-of-town in XXXX and later in XXXX XXXX and was XXXX XXXX XXXX XXXX, XXXX XXXX XXXX XXXX XXXX XXXXXXXX, XXXX XXXX XXXX XXXX and XXXX XXXX for expired plates . The DMV was gracious enough to extend my temporary plates 5 times. Each time I was stopped by police I had to produce a letter ( s ) from XXXX XXXX XXXX to the Motor Vehicle Dept requesting 60-day extensions. Letters dated XX/XX/XXXX, XX/XX/XXXX & XX/XX/XXXX. ( provided upon request ) Registrations : 1. Expired XX/XX/XXXX XXXX. Expired XX/XX/XXXX XXXX. Expired XX/XX/XXXX ( XXXX extension only ) 4. Expired XX/XX/XXXX I filed a lawsuit against XXXX XXXX XXXX for failure to fulfill the Contract in obtaining Registration and Certificate of Title. This lawsuit was later dropped due to an agreement between me and XXXX XXXX XXXX. XXXX filed a 3rd party lawsuit against XXXXXXXX XXXX and previous owner of the Car ( XXXX XXXX XXXX XXXX The lawsuit claimed XXXX XXXX and XXXX failed to deliver possession of the certificate of title to the Credit Union . This is/was a dispute between XXXX and XXXX. This lawsuit was dropped by XXXX XXXX XXXX. My contract was with XXXX. XXXX failed to uphold their end of the contract. As of XX/XX/XXXX, ( 14 months after the expired Power of Attorney ) XXXX XXXX XXXX had still not received Certificate of Title for the vehicle. At this time, XXXX XXXX XXXX and I reached an agreement for me to surrender the car in lieu of erasing said debt and delete the tradeline associated with the auto loan, in addition it was agreed that XXXX XXXX XXXX would not report the subject tradeline to the Credit Reporting Agencies. I was coerced by XXXX XXXX XXXX Attorney to sign the Statement of Voluntary Surrender of Collateral with their wording, stating I was not able to make the payments. I stopped making payments because XXXX XXXX XXXX breached the contract and were unable to obtain the Certificate of Title from XXXX I was making payments to XXXX and they did not own the vehicle. Our agreement also stated that XXXX XXXX XXXX request the credit reporting agencies delete the subject tradeline. I was never provided proof the XXXX XXXX actually pursued this part of the agreement. XXXX XXXX is in breach of our agreement as well. In addition, your letter states the car was sold for {$2100.00}. I have maintenance/repairs for the XXXX XXXX. I have paid the following : Replace Camshaft Adjuster Solenoid {$120.00} ACT 6 Puck Clutch {$1100.00} Master Slave Cylinder {$320.00} Clutch Kit and Fly Wheel {$1100.00} Fork & Pin and Transmission Shaft and Steel Sleeve and XXXX XXXX XXXX XXXX XXXX XXXX XXXX {$120.00} Alignment & Brake Service {$70.00} XXXX XXXX XXXX XXXX {$460.00} Total Amount for Repairs : {$3400.00} ( receipts to be provide upon request ) The XXXX XXXX XXXX had the following upgrades : The Motor was a XXXX XXXX XXXX XXXX worth {$5600.00} before installation. ( Paperwork can be provided upon request ) Upgraded Air-Intake ( XXXX XXXX can be provided upon request ) XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX Grimm Speed Approximately {$1200.00} before Installation AOS ( Air-Oil Separator ) {$400.00} Upgraded Fuel Injectors XXXX cc {$500.00} Upgraded Pully Wheel for Motor {$280.00} Upgraded to STI Turbo {$1900.00} Fully Adjustable XXXX Coil-Over Suspension ~ {$1300.00} Stage XXXX ACT Clutch Kit {$650.00} After Market XXXX ( Blow-Off Valve ) {$210.00} TGV ( Tumble Generator Valve ) Deletes- changes air flow ratio {$110.00}. Transmission was fully built to handle added power from all the modifications done to the motor Upgraded Up & Down XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX Titanium {$1100.00} Custom Tunes for ECU {$490.00} In addition, the XXXX had the following cosmetic upgrades : After-Market Wheels & Tires XXXX Wheels Front Lip for XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX and Shift Knob XXXX ( Access Port XXXX for XXXX Readings for Custom Tune Upgraded LED Lights The agreement I had with XXXX XXXX XXXX when the car was surrendered XXXX XXXX XXXX sell the vehicle in any commercially reasonable manner. Selling this car for {$2100.00} is not reasonable. This car could have been sold for {$10000.00} + even with a blown motor. ( Which this car did not have a blown motor only a dead battery ). The FTC stops unfair, deceptive and fraudulent bad business practices from companies that break the law. XXXX XXXX XXXX is participating in fraudulent bad business practice by trying to collect a debt from me that I do not owe. I will file a Consumer Financial Protection Bureau complaint against XXXX XXXX XXXX for unfair bad business. XXXX XXXX XXXX is deliberately seeking retribution against me for filing a lawsuit. After the lawsuit was dropped, XXXX XXXX XXXX claimed they had possession of the title and we could resume the loan, but they would not credit me the interest I had already paid along with the principal amount. In addition, they lied about having the title as I still could not obtain license plates. It wasnt until XX/XX/XXXX we agreed on the Surrender of the Vehicle and they would keep the payments I had already made. XXXX was collecting payments to a car they did not own. How is that even legal? XXXX XXXX XXXX has spent more money on Attorney Fees and now Recovery Ace than the amount they are seeking to obtain from me. I am happy to appear in court, if it comes to that as I know I have all the necessary paperwork to prove XXXX XXXX XXXX is in the wrong and this is nothing more than an act of retaliation. I appreciate your time and consideration for looking into this matter.
09/09/2021 Yes
  • Debt collection
  • I do not know
  • Attempts to collect debt not owed
  • Debt is not yours
  • DE
  • 197XX
Web
This is not a request for verification nor proof of my mailing address, but a request for validation made under the above name title and section. I respectfully request that your offices provide me with competent evidence that I have any legal obligation to pay you. - Please provide me with the following : The name and address of the original creditor, the account number, and the amount owed. - Verification that there is a valid basis for claiming I am required to pay the current amount owed. - Details about the age and amount of the debt including a copy of the last billing statement from the original creditor ; a detailed explanation of any interest added or payments made since the last billing statement and the legal authorization for this interest ; the date the original creditor claims this debt became delinquent. - Please also note whether this debt is within the statute of limitations and how that was determined. - Please also forward details about your authority to collect this debt : whether you are licensed in my state and if so provide the date of the license, name on the license, license number, and the license number, and the name, address and telephone number of the state agency issuing the license. If you are contacting me from outside my state, provide the licensing information from your state as well.
05/20/2021 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Problem with a credit reporting company's investigation into an existing problem
  • Their investigation did not fix an error on your report
  • CO
  • 806XX
Web
was led to believe that by a representative of the collection company that when i paid the collection that it would be removed from my credit report with the three credit bureaus and it hasn't been. Please help me get this resolved. I have tried disputing it with the credit bureaus but have gotten no response and it still remains on XXXX and XXXX. Please help me resolve this issue as it should not have been on my report to begin with. I paid it immediately once i saw it and was told it would be removed and it is effecting my ability to get a home loan.
12/29/2022 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt was paid
  • CO
  • 80206
Web
04/20/2020 Yes
  • Debt collection
  • I do not know
  • Attempts to collect debt not owed
  • Debt is not yours
  • CA
  • 91203
Web
07/05/2019 Yes
  • Debt collection
  • I do not know
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • CO
  • 81415
Web Older American, Servicemember
06/24/2019 Yes
  • Debt collection
  • I do not know
  • Attempts to collect debt not owed
  • Debt is not yours
  • CA
  • 91203
Web