Rauch-Milliken International, Inc. CFPB Complaints

2000 Latest Complaints

Date Received	Timely Response	Product	Issue	State / Zip	Submitted Via	Tags
08/25/2020	Yes	Debt collection Other debt	Took or threatened to take negative or legal action Seized or attempted to seize your property	FL 342XX	Web
I have a debt with a food company ( XXXX XXXX XXXX ) that I started a payment arrangement with the company Rauch-Milliken International who are representing the food company, the representatives name was XXXX XXXX. I started my first payment on XX/XX/XXXX in the amount of {$300.00} per month until the debt is fully paid for. There would be 8 payments of {$300.00} per month and the last payment would be in the amount of {$170.00}. After the last payment which was scheduled for XX/XX/XXXX, I would have paid the debt in full for the amount owed of {$2500.00}. I had been making all payments in a timely manner until XX/XX/XXXX due to the loss of business revenue due to covid-19. ( arrangement included in documents along with bank statements for proof of payments made ). I spoke with XXXX and informed her that XXXX XXXX payment would end up being returned and we scheduled the XX/XX/XXXX payment to be taken out in XX/XX/XXXX. We agreed that she would call me in XXXX to see if I can make another payment. At the end of XXXX XXXX called and I let her know that the business was struggling and that I wouldn't be able to pay anything for XXXX so we moved for her to call in XXXX and see what we can do. XXXX called in XXXX and I had told her that I applied for the SBA loan due to the pandemic and asked if it was possible if I got approved in time if I could pay the remaining amount due of {$1000.00}. XXXX said that it was possible to pay the remaining at the end of XXXX. I also asked XXXX if she could call me prior to processing the XXXX payment for the remaining amount. I didn't receive a call and it was toward the end of XXXX so I had called XXXX on XX/XX/XXXX to let her know not to run the payment because all I had in the business account was {$1000.00}, which was pretty much was keeping XXXX XXXX afloat. XXXX stated the payment was posted already on XX/XX/XXXX for the full amount. I was really upset at that time because I didn't have any more money to run XXXX XXXX and told her that we needed to do something and work out a different arrangement. I asked her why she didn't call me like she did previously did and she accused me of saying she was a liar and I never said that she was a liar. I asked her to help me and she gave me her managers name and number to call him, his name was XXXX. I spoke to XXXX the next day and he stated that he reviewed the tape recording and stated XXXX never said she would call. I asked XXXX for the recording and he wouldn't share it and brushed it off. I told XXXX that there was a miscommunication on both XXXX and my end and that I needed the payment to be returned back to me because that's all I had to run XXXX XXXX and then if we can work out another arrangement to pay off the balance owed. He stated he would see if the money can be returned or what can been done and give me a call back. XXXX called back and said that there was nothing he can do and he apologized and we ended the call. I then had called my bank to see if the payment can be stopped because I would have to close XXXX XXXX if it couldn't be stopped. My bank informed me that there wasn't enough funds to cover the amount of the check and the check would be returned. The next time I talked to XXXX was on XX/XX/XXXX, she called and told me that the check returned and how would I like to proceed with paying for the amount owed. I told her that I couldn't afford no more then {$10.00} per month at the time and if things start to pick up with the business I can pay more. She told me that it wasn't acceptable and that she would note my account and send it over to her legal department to review and see if it would be acceptable. XXXX also told me that the legal department would call me. While waiting for the legal department to call me I received a letter dated XX/XX/XXXX stating court costs and attorney fees and that they are placing a judgement against me for the money owed. ( I have included the letter with the other documents ) I tried coming to an agreement to pay and the letter states I failed to pay. I received two calls from XXXX from the legal department, one on my cell phone which I was working at the XXXX and couldn't pick up at the time and she left a message. The second call was made to the business right after she left a message on my cell phone. ( I tried to include the voicemail but was able to upload on this platform ) I spoke with XXXX on the business line and she asked how I was going to pay for the amount owed. I told her that I spoke with XXXX and she noted the account that I can afford to pay {$10.00} per month for now until I receive disaster funds from the SBA. She was very rude and told me that it was not acceptable and I told her I wish I could pay more but because of the pandemic I cant right now. She didn't care and said that the amount owed was pre-pandemic and it should be paid. I told her that yes it was pre pandemic but the payment arrangements that were made were during the pandemic and prior to the pandemic I was paying normally. She then went ahead and asked me again how did i want to pay for the amount and I again told her the amount of {$10.00} and she again said not acceptable. I then asked her what the lowest amount that would be acceptable and she didn't answer my question but asked me what can I afford to pay. At this point the conversation was going nowhere because she would respond to my question with another question and not be cooperative to settle the matter. I then realized that XXXX had no intention to come to any agreement. XXXX never told me what the lowest amount that would be acceptable to avoid having to take legal action She then threatened me that she is going forward with putting a judgement against me and that I am personally liable for the account and that they will take the money through court action and hung the phone up on me.
01/11/2021	Yes	Debt collection Other debt	Took or threatened to take negative or legal action Threatened to arrest you or take you to jail if you do not pay	MA 021XX	Web
To the XXXX, I would like to make you aware of a situation involving the company XXXX. I had a membership agreement with them from XX/XX/XXXX - XX/XX/XXXX. I am a small business of one, I am XXXX years old, and I have never dealt with such a terrible company. I was under the impression that I was signing an agreement with a moral, righteous corporation. One which preaches " community '' and praises young entrepreneurs. I was sorely mistaken. When COVID-19 first hit MA ( where I reside ), a majority of my membership agreements were put on hold ( gym, et cetera ) due to the MANDATORY stay at home order from XX/XX/XXXX - XX/XX/XXXX. XXXX continued to charge me and thousands upon thousands of members although I could not LEGALLY go into my office and use their services. I asked them to pause my membership until I could LEGALLY go back into my office. XXXX refused. In fact, they didn't give me any reasonable concessions. The pandemic continued, and I as well as millions of small business owners were continually charged. I had to put a stop payment with my bank. It is worth noting that I filed a complaint with the Massachusetts Attorney General. The AG 'S office reached out to XXXX on my behalf, and they did not respond. Fast forward to XX/XX/XXXX, and they have now sent my debt to collections. The collections agency, named Rauch-Milliken International , Inc., has threatened to seize assets ( of which I have none, I am a XXXX-year-old rentee ), threatened lawsuits, and made me feel extremely uncomfortable, stressed, and freaked out in an already increasingly stressful situation with COVID-19. You have no idea what kind of additional pressure I feel. I'm not sure what can be done here, but the AG 's office instructed me to file a complaint with your office. Here is some literature on XXXX as of XXXX which is worth noting : https : XXXX https : XXXX It is not just me. It is many, many Americans and I'm sure international members that are feeling pressured, threatened, and intimidated by a multi-billion dollar company to pay rent in a global pandemic. It's also worth pointing out that XXXX, themselves, has not paid rent at some of their offices. I will attach the correspondence from the debt collectors below. I hope to hear back from you. Best, XXXX
12/14/2015	Yes	Debt collection Other (i.e. phone, health club, etc.)	Cont'd attempts collect debt not owed Debt is not mine	OR 97070	Web
Our company, XXXX XXXX XXXX XXXX, acquired the assets, but not the liabilities, of XXXX XXXX on XXXX XXXX, XXXX. Early this year, a collection agency, XXXX & XXXX, began aggressively contacting our company regarding a debt from an advertising contract between XXXX XXXX and XXXX XXXX XXXX an advertising company based out of Utah XXXX. On XXXX XXXX, XXXX, we received a letter from XXXX XXXX of XXXX XXXX XXXX demanding that we pay the debt or they would pursue legal action against our company. We informed XXXX XXXX in a letter on XXXX XXXX, XXXX that the contract preceded our acquisition of XXXX XXXX, and since we did not acquire the liabilities of XXXX XXXX, we do not owe any money. However, the harassment continued. On XXXX XXXX, XXXX, we received a letter from XXXX Rauch Milliken International , Inc., stating that the account had been referred to them in order to facilitate the appropriate litigation procedures. We responded to XXXX XXXX in a letter on XXXX XXXX, XXXX informing her of the reasons we did not owe the money. We also informed her that if our company continued to be harassed about the debt we would file a complaint with the relevant government agencies for violation of unfair business practice laws. XXXX XXXX responded by sending a letter on XXXX XXXX, XXXX in which she threatened to file suit if the debt was not paid within five days. Being that neither collection agency would address the facts of the situation and that they refused to stop harassing our company, we sent a letter to XXXX XXXX in the hope that they would instruct the debt collectors to cease contact. We have yet to receive a response from XXXX XXXX, and the contact has continued. Our company has continually been harassed by these collection agencies despite having no factual basis to do so. None of the companies have addressed our contentions or have been willing to speak with us regarding the factual history of the debt. We have no other option but to solicit your help in resolving this matter and ensuring that these business practices do not continue in the future.
01/31/2019	Yes	Debt collection Other debt	Took or threatened to take negative or legal action Threatened to sue you for very old debt	SC 292XX	Web
Dates to XX/XX/XXXX when we received message from XXXX, with XXXX XXXX XXXX, XXXX that we ow {$350.00} on XXXX XXXX account. I returned call explaining that account was cancelled & if this was final payment on XXXX I was happy to honor the committment. Claimed it was auto renew - I told them to produce an original contract where I agreed to auto renew. Several days later got bill from XXXX XXXX XXXX ( XXXX XXXX, AR ). XX/XX/XXXX - wrote certified, return receipt letter ( with certified, return receipt copy to XXXX XXXX ) - recounted phone conversation ; repeated offer to pay {$350.00}, BUT must have assurances that this terminates association. XX/XX/XXXX - wrote certified, return receipt letter to XXXX XXXX XXXX with Rauch-Milliken ( XXXX, LA ) in response to his form demand dated XX/XX/XXXX, recounting situation with XXXX and XXXX XXXX XXXX, including offer. Stated, " Now that you wish to threaten legal action, you may no longer contact me directly for any reason whatsoever. All contacts with your firm must be through our attorney, XXXX XXXX... '' XX/XX/XXXX - wrote similar letter, certified, return receipt to XXXX XXXX in response to another form letter demand. XX/XX/XXXX - wrote similar letter to XXXX XXXX, Rauch-Milliken, certified, return receipt. XX/XX/XXXX - wrote certified, return receipt letter to XXXX XXXX at Rauch-Milliken referring to my letter of XX/XX/XXXX. Said in this letter, " Consider this a cease and desist letter under the Fair Debt Collection Practices Act. You are hereby notified that if you do not comply with this request, I will immediately file a complaint with the Federal Trade Commission and the South Carolina Attorney General 's Office. Civil and crimimal claims will be pursued. '' Since that time I have received calls on XX/XX/XXXX at XXXX. When not answered, they called right back, demanded that I speak to them and then hug up on me as I was telling them to stop. Received additional phone messages on XX/XX/XXXX and XX/XX/XXXX - advising us to retain attorney, etc.
04/09/2021	Yes	Debt collection I do not know	False statements or representation Attempted to collect wrong amount	MA 01609	Web
I signed a contract to use a virtual office mailbox with XXXX. The contract is for {$49.00} per month. I started the contract in XX/XX/2020. I paid {$49.00} for the 1st month which was XX/XX/XXXX and was billed {$98.00}. I was then billed {$49.00} for XXXX and I paid {$49.00}. The next invoice I received had new charges for additional services, forwarded charges, accelerated charges and late fees. I contacted XXXX and they stated that I contact Customer Service to get the invoice charges corrected which they gave me a credit note that was never applied and still did not completely reverse all charges but added them to a new invoice plus late fees. I was told that they were not going to be able to correct the invoice until I brought the account current. I argued that the charges were not valid and they were aware but demanding payment and then correct the invoice is still having me pay for erroneous charges. I told them that this was a deceptive practice and that I am being extorted for money because I do not owe what they are stating. They continued to send accelerated invoices with fees and then had a posing attorney 's office reach out to me demanding {$870.00}. I contacted XXXX XXXX who posed as an attorney and I let her know that if she look at my contract there are charges that were added to the invoice that were not requested and I spoke with the customer service representative in XXXX to have her correct the invoice before I make a payment because they were demanding payment on something that was not correct. They were doing this knowingly. I have been threatened with legal action and to have a collection agency collect this debt however, this money is not owed to XXXX. I told them that I am more than willing to pay the corrected invoice amount but, if they were not going to bill me correctly that I would not want to use their service because it is deceptive practices and fraud at this point as I have a contract. I received a bill for {$720.00} today.
08/25/2021	Yes	Debt collection Other debt	Attempts to collect debt not owed Debt is not yours	TN 37919	Web	Older American
This is a repetition of complaint number XXXX filed against XXXX XXXX. XXXX has apparently sold the account to Rauch-Milliken International , Inc , and we are now filing a complaint against them. We are a practice of psychologists. Through XXXX we did business with The XXXX XXXX ( aka XXXX and XXXX ). In XX/XX/XXXX we advised XXXX through a letter we would honor our contract, which ran through year 's end, but we did not wish further services from them after XX/XX/XXXX. However, XXXX continued to bill us for several months in XXXX, and when we did not pay, turned the " debt '' over to XXXX XXXX XXXX XXXX which has subsequently sold the account to Rauch-Milligan International , Inc . I advised XXXX in three letters ( XX/XX/XXXX, XX/XX/XXXX, XX/XX/XXXX ) we did not wish their services and advised Convergent Commercial through another letter dated XX/XX/XXXX that the " debt '' was for services we had never ordered. I have since then advised Rauch-Milligan of the same thing. We have never received any acknowledgement from any of these businesses ; instead, we have received threatening letters and phone calls, many of which threaten legal action. I once explained the situation to an agent trying to collect the " debt, '' but she took a belligerent tone and was not interested in what I was telling her. Thus, I am at a loss as to what to do. We were billed for services we neither wanted nor orfdered and have been charged a ridiculous amount of interest on the original " bill. '' Is there some way to communicate with these people? I am not allowed to bill random folk for therapy sessions we never had, and I am not sure why XXXX and these collection companies feel they can collect money for services our practice did not order. I might add that all of the letters I have sent have been witnessed ; we do not have a scanner, and so I can not attach them to this compliant, but I would be happy to FAX them to you if that would be useful.
03/13/2017	Yes	Debt collection I do not know	Taking/threatening an illegal action Sued w/o proper notification of suit	FL 33709	Web
A sales person for yellow pages called XXXX XXXX show up one day to my place to offer me a good deal on marketing for my busines wich is currently colsed, the original agreement was XXXX dollars per month i never sign any document i just accepted verbally, but the first bill that i received from them was for the amount of XXXX dollars plus XXXX, by then i totally disagree with that amount because we agreed XXXX and nothing else i did not have that amount to make that payment, I asked twice to XXXX when he came to my shop is there any hidden or extra charge and he told me not at all and that was the reason why I accept by then he never mentioned anything about that ridiculous amount always told me XXXX will be your first bill even when i received my first bill i contacted him and he contacted yp for an explanation, when i receive the call from collection from XXXX and from XXXX i told them i do n't want to do any advertising with your guys because this is not what we agreed so close my account and im more than welcome to pay for the 2 months that your guys had my listing online 2 months later they close my listing and that it, never heard from them anymore, ( I DID NOT SUBMIT ANY PAYMENT ) Now 2 YEARS LATER this company called ( Rauch Milliken International, inc ) XXXX XXXX XXXX, LA XXXX PHONE ( XXXX ) Just send me a letter claiming that i owe XXXX dollars wich is not true is totally incorrect and also they just threat me to seize my bank account, inventory, account receivable etc, without this case being taken to a small claim court or anything like that, also they just called me on Thursday XX/XX/2017 and same thing the girl on the phone threat me to take legal action against me or my company wich do n't exist anymore. Please advice.
09/25/2021	Yes	Debt collection Other debt	Attempts to collect debt not owed Debt is not yours	TX 78259	Web
The alleged debt item is entirely inaccurate and incomplete, and represents a very serious error in your reporting. The collector has been harassing me, by trying to collect some inexistent debt, and failed to verify any liability bearing my signature. 1 ) The collector is harassing an individual, by trying to collect the inexistent debt from a corporate, while the individual in no way ever signed and obligated himself jointly any agreement. 2 ) The collector failed to provide any bearing signature agreeing on the alleged renewal agreement regarding the amount pretended. 3 ) The alleged renewal agreement in any case is out of the statue of limitations in any case. 4 ) The collector is harassing by sending emails, and calling to a corporate phone owned by my actual employer, in addition to be sending letters to a property which has caused complaints against me. The Collector has been instructed to Cease and desist any type of communication that is resulting in harassment, and potential claims due to non-compliance of federal laws under the Fair Debt Collection Practices Act, and the corresponding local state laws including the violation to individual civil rights for willful non-compliance. Failing to provide a copy of any alleged contract, or other instrument bearing my signature and may result in a small claims action against the collector, and the associates harassing. I am seeking a minimum of {$1000.00} in damages per violation for : Defamation Violation of the Fair Debt Collection Practices Act ( including but not limited to Section 807-8 ) Violation of the Fair Credit Reporting Act ( including but not limited to Section 623-b ) In addition to violations to my civil rights.
06/13/2018	Yes	Debt collection I do not know	Took or threatened to take negative or legal action Seized or attempted to seize your property	MO 64068	Web
XXXX XXXX offers you deals on combos helping with your advertise on line what they don't tell you is that their costume account representatives are very poorly trained and do not ever and i mean ever get back to you for resolutions I wanted to cancel cause their services online are very poorly managed but they would not give me a cancellation they literary make you force you to keep the membership by not getting back to you so you have to keep paying for the services I called and told them various times that I could not afford their fees they responded by telling me someone would they never did and than they would brush it to the side while they keep adding more debt to my account that i have ask over and over and over to cancel now they hire a firm to threat me by saying that if i do not pay they will cease my house my garnishments and take money out my account it is not fair hat as a client they did not tried to work with me but they are really good at taking advantage of small business like me and collecting what they never really performed well at all.I know I not the only business that feels this way they were horrible on keeping my XXXX XXXX updated and i never ever got reports on the so called website they keep charging XXXX dollars a month plus they charge me XXXX for their so called search engine services. XXXX XXXX has been around for years but when it come to internet services they have very poor work ethics and no common sense or experience i feel very empathetic to the people that work in their company that are good people they get a bad review because of the way XXXX XXXX internet services are manage.
12/10/2019	Yes	Debt collection Other debt	Attempts to collect debt not owed Debt was paid	CA 91950	Web	Older American
XXXX XXXX account was with XXXX XXXX XXXX, XXXX XXXX XXXX sold XXXX XXXX to XXXX, XXXX XXXX, IL XXXX. By switching the company I had a option to cancel the account and change the company. I was given assurance from my Sales agent " XXXX ( XXXX ) XXXX, XXXX agreed to keep the same condition and the same benefits that was given to XXXX XXXX XXXX by XXXX XXXX XXXX and if XXXX XXXX XXXX don't like the service they can cancel the account. XXXX was doing the business totally different than XXXX XXXX XXXX. They don't have sales agent assigns for business, XXXX doing business through out sourcing employee base in XXXX. Most phone calls goes to voice mail and answer by different sales people. We finally tired did not satisfy with their service and XX/XX/2019 paid our account in full and request not to renew our account. XX/XX/2019 we call for total balance, call answer by Mr. XXXX call center in XXXX. Amount was XXXX. Check of XXXX was sent and it was cleared XX/XX/2019 verified by XXXX, from call center in XXXX. They keep sending us invoice and finally they gave our account to XXXX ( XXXX XXXX XXXX, XXXX XXXX XXXX XXXX XXXX, XXXX, AR XXXX. We gave them all the proof and record and our correspondence went almost XX/XX/2019. XX/XX/2019 I received 1st letter from different collection agency for demanding payment, Rauch-Milliken International, Inc XXXX XXXX XXXX, XXXX, LA XXXX We response there letter and request to verify all the previous documents from XXXX, with out delay they sent us another threatening letter to take us to court and after judgement seizing our account and property. All the documents are attached.
12/13/2022	Yes	Debt collection Other debt	Took or threatened to take negative or legal action Threatened or suggested your credit would be damaged	WA 981XX	Web
Below is the email sen to me after I told them the business is closed and the corporation is dissolved. Account ID # XXXX Company Name : XXXX XXXX XXXX XXXX : XXXX XXXX XXXX OR XXXX XXXX XXXX : XXXX XXXX XXXX BAL DUE : {$5600.00} Court Cost : {$200.00} Attorney Fees XXXX XXXX XXXX of Principal Balance To date you have failed to pay the outstanding balance owed to our client. It will be our recommendation that all legal remedies available to recover this balance be explored. Our client will be made aware that with a judgment on this account, we can subpoena the debtors records which can include checking accounts and tax records. This is done to locate possible hidden or unreported profits. Also, after judgment has been attained and assets have been verified, we can file to seize debtors bank accounts, inventory, accounts receivable, real properties, etc. We would work with legal counsel in debtors area who can pursue this matter without delay. Legal counsel may also petition to have attorney fees added to this claim. To avoid further action, Please contact this office to make the necessary arrangements to pay this claim. You can also make arrangements to satisfy this debt in full by contacting me directly using the below listed contact information, or should you choose you can also submit payment by clicking here XXXX XXXX XXXX XXXX and referencing your Acct ID # listed in the heading of this notification. Best Regards, XXXX XXXX XXXX XXXX XXXX XXXX Direct # ( XXXX ) XXXX Fax # ( XXXX ) XXXX
04/27/2017	Yes	Debt collection Other debt	Communication tactics Used obscene, profane, or other abusive language	IL 60448	Web
I was contacted by Rauch-Milliken International , I XXXX on behalf of XXXX XXXX XXXX concerning an outstanding obligation of {$1300.00}. The amount due was related to advertising in the XXXX XXXX XXXX . I was disputing the amount due with XXXX XXXX since the advertising provided was late and it was not in the agreed upon format. The account was turned over to Rauch-Milliken f or collection and they proceeded to send threatening letters suggesting they would purse asset attachment or seize my bank accounts unless I paid the outstanding balance immediately. I also received several harassing phone calls threatening the same. The representative suggested he was calling from an attorney 's office as opposed to a collection agency. I explained that I was in discussion with Home Pages directly and that I was disputing the amount due but they continued to call repeatedly. They also contacted my employer despite my instructions to only contact me on my cell phone. In addition, they sent a threatening fax to my attention at my work fax number. I spoke to a Rauch Milliken re presentative on the phone on two occasions and in both interactions the representative threatened legal action, used profanity, and even called me a " dead beat '' for not paying my bills. This company is completely unprofessional and their collection tactics are in direct violation of the Fair Debt Collection Practices Act.
05/26/2019	Yes	Debt collection Other debt	Took or threatened to take negative or legal action Threatened to sue you for very old debt	FL 34207	Web
I entered into a contract with XXXX. They failed to provide services that I contracted, constituting a breach of contract. I attempted to resolve said problem with XXXX XXXX XXXX ( XXXX Customer Service ) since XXXX, 2019. I also had several meetings to resolve issues with XXXX XXXX in my office. Witness to these meetings : XXXX XXXX. There was no resolution of my issues and in each case, the bill was disputed. I have requested a detailed bill of all payments and invoices. Additionally, I need the numbers presented to me by Mr. XXXX ( thousands of people inquring about my business ). Todate, no one has contacted me via phone, XXXX, of walk in client. This information was disputed. Mr. XXXX, in last meeting stating that I can pay more money and go to the next " level ''. That is not what I contracted for. To date, I have not received the " traffic '' promised. Additionally, the Website was not completed according to my instructions. Now I am being threatened and interrupted with numerous calls, interrupting my job. The information that I have requested to resolve this issue has not been presented. Additionally, a third party was given information regarding this debt issue in violation of FCCPA. The constant calls and email threats are also prohibited collection practices in the State of Florida. An investigation of this matter is warranted
06/27/2015	Yes	Debt collection Other (i.e. phone, health club, etc.)	Communication tactics Frequent or repeated calls	MA 010XX	Web
The initial phone call was bullying. This woman XXXX XXXX was just bullying which defies logic. She would not even let me talk. i hung up because it was so unprofessional. The entire conversation was threatening. i was n't even disputing the debt. She billed me for the wrong amount ( see attached letters faxed to me just to embarrass me ) and proceeded to call every day leaving messages that obviously told other employees my business. She then proceeds to fax threating letters to another business.i have been sent via fax, intentinally trying to embarrass me. Today XX/XX/XXXX they had another rep. call me. I explained to him my experience he apologizes and then escalates the conversation into an unnecessary bullying match. i finally said what is wrong with all of you. i sent a payment to the company i confirmed it on the XXXX. Then the fax another threating letter after confirming and then called me again today. He gets angry because I told him i will not send payments to them. I will send directly to the client. He goes ballistic and said I will put this on your credit report and report you as combative and refuse to pay. This is harrassment. i have XXXX different letters with XXXX different amounts. NONE ARE CORRECT!! THESE PEOPLE ARE BULLIES. WHY WOULD YOU BULLY SOMEONE WHO IS PAYING AND NOT DISPUTING THE DEBT?
06/20/2018	Yes	Debt collection Other debt	Took or threatened to take negative or legal action Seized or attempted to seize your property	CA XXXXX	Web	Servicemember
This is a follow up complaint. My original complaint # is XXXX. In my original complaint : I was contacted by debt collector, Rauch-Milliken International ( RMI ), Inc. in XX/XX/XXXX regarding a disputed account. I asked my attorney to respond on my behalf. On XX/XX/XXXX my attorney responded on my behalf. RMI did not respond to my attorneys letter. On XX/XX/XXXX and again on XX/XX/XXXX, XXXX XXXX, representative from RMI called and left a voicemail regarding the same issue. Furthermore, I received a letter from RMI dated XX/XX/XXXX. The letter threatened, " to avoid the possibility of asset attachment, including the seizure of ALL bank accounts, inventory, accounts receivable, etc., please contact this office immediately ( capitalized for emphasis ). I believe It is improper for RIM I to be contacting me directly when I am represented by my attorney. RMI never responded to my attorneys letter dated XX/XX/XXXX. This direct communication is an attempt to bypass my counsel and to intimidate me into settling the issue. The company responded to my complaint # XXXX on XX/XX/XXXX, stating that " File has been closed - collection efforts terminated. '' On XX/XX/XXXX, my attorney received further collection efforts from XXXX XXXX.
11/08/2021	Yes	Debt collection Other debt	Communication tactics Used obscene, profane, or other abusive language	NC 27516	Web
I own a XXXX XXXX in XXXX XXXX, NC called XXXX XXXX. The collection firm Rauch-Milliken International Inc. , located at XXXX XXXX XXXX XXXX XXXX, LA XXXX and with a phone number of XXXX, contacted me repeatedly and was abusive each time. The caller was Mr. XXXX. He was sarcastic, demeaning and made untrue claims. I told him that the debt with XXXX XXXX was in dispute, that the company making the claim had withdrawn thousands of dollars from my business checking account which were not owed to them and we had made repeated efforts over the phone and in email to resolve discrepancies and double billing. When they were recruiting me as a client, they made numerous misrepresentations on billing and pricing. We even received a personal phone call and written letter of apology from the Corporate President of XXXX XXXX for illegally debiting my account for over {$10000.00} for debts not owed and without my permission. They claimed this was a " glitch '' and it took a long time for them to refund my money on payday and during the holiday season. Then it happened again. Despite this, Mr. XXXX has continued to send us threatening letters and take us to court.
06/01/2023	Yes	Debt collection Other debt	False statements or representation Attempted to collect wrong amount	AL 368XX	Web	Older American
Our business insurance account was turned over to Rauch-Milliken International , Inc. on XX/XX/. We had been making payments to our insurance company during this time and these amounts were not credited on the amount this collection company had. I requested that the amount we owed be clarified by the collection agency and our insurance company. The collection company kept pressuring us to pay without finding out the true balance and used demeaning statements like, Why are you on auto repeat about this?, Quit stalling and do what is needed to fix the debt you put yourself into. I have emails with my requests and the above responses. I was able to verify the amount we owed with the insurance company and provided this information to the collection agency but they disregarded it. I sent a letter to the CEO of Rauch-Milliken International , XXXX XXXX by certified mail and have had no response. The agent who the collection agency used was XXXX XXXX. Never once was I demeaning or demanding in my correspondences but was met with such when she responded to my requests. This is highly unprofessional and unethical and should be addressed.
06/08/2018	Yes	Debt collection Other debt	Communication tactics You told them to stop contacting you, but they keep trying	CA 94598	Web	Servicemember
I was contacted by debt collector, Rauch-Milliken International ( RMI ), Inc. in XX/XX/XXXX regarding a disputed account. I asked my attorney to respond on my behalf. On XX/XX/XXXX, my attorney responded on my behalf. RMI did not respond to my attorney 's letter. On XX/XX/XXXX and again on XX/XX/XXXX, XXXX XXXX, a representative from RMI called and left a voicemail regarding the same issue. Furthermore, I received a letter from RMI dated XX/XX/XXXX. The letter threatened, " to avoid the possibility of asset attachment, including the seizure of ALL bank accounts, inventory, accounts receivable, etc., please contact this office immediately '' ( capitalized for emphasis ). I believe it is improper for RMI to be contacting me directly when I am represented by my attorney. RMI never responded to my attorney 's letter dated XX/XX/XXXX. This direct communication is an attempt to bypass my counsel and to intimidate me into settling the issue.
05/05/2016	Yes	Debt collection Other (i.e. phone, health club, etc.)	Cont'd attempts collect debt not owed Debt is not mine	IL 601XX	Web
I was fraudulently charged a service fee for XXXX for my restaurant business. I never agreed to sign up or be charged. The rep from the company spoke to the front cashier who has no ownership and told them to sign up. They called me and I said do not sign up for anything. The rep still signed us up and sent my restaurant a bill. The rep does n't have my name on the bill but part time workers who he spoke to and has the business name wrong. I called XXXX and they said the employees agreed so I have to pay. Now it is with a collection agency who sent the letter to XXXX of my employees saying they would be seizing bank accounts. Rauch Milliken International is the collection agency. I spoke to them and explained to them what happened. They do not know who I am or the correct business name, but they are sending it to a lawyer to seize assets. Their phone number is XXXX ext XXXX.
10/13/2022	Yes	Debt collection I do not know	Attempts to collect debt not owed Debt is not yours	TX 75034	Web
In XX/XX/2021 I received an email from XXXX XXXX stating that I owe them {$510.00}. As you can see in the email I responded with " What is this? Cancel please I didnt sign up '' I just now received another email from a debt collector " Rauch Milliken International '' saying I owe XXXX XXXX {$2100.00}. XXXX XXXX is committing fraud, I never even saw the advertisement that was posted with them. I need your assistance investigating this matter. How is it that they keep trying to bill me without my consent? I need these fees waved and all debt collectors to stop contacting me for debt I do not owe. The debt collector 's information can be found here : www.rauchmilliken.com As also stated in the email, the debt collector agreed that I tried to stop the charges but then states that she could only waive {$310.00} XXXX XXXX and rauch milliken are committing fraud.
07/09/2020	Yes	Debt collection Other debt	Attempts to collect debt not owed Debt was paid	ID 83642	Web
Rauch Millikan at XXXX keeps calling me about a debt for a XXXX company I closed in XXXX. They say XXXX XXXX XXXX / XXXX XXXX has a collection debt from the Idaho XXXX. I said that is not possible. That company has not been in business for over 30 years. They said its from XXXX. Again, that is not possible. They said they are turning it over to there legal department unless I want to pay it now. I hung up. I called the Idaho XXXX. They confirmed there is no collection. There is no account for me. I have not subscribed to the Idaho XXXX newspaper in over 20 years. Rauch Millikan keeps calling me and leaving collection messages. From what I read in the Internet, this company has a lot of complaints in regards to trying to collect on old previously settled debts. They are a scam!
02/12/2019	Yes	Debt collection Other debt	Attempts to collect debt not owed Debt is not yours	TN 38018	Web
I was contacted this Morning by XXXX with Rauch Milliken International Collection Services.regarding a debt that isn't owed by XXXX, XXXX We advertised with XXXX XXXX for a short period 2018. The account was turned over to a collection Agency for a debt that isn't owed. XXXX XXXX the account representative for XXXX ran radio advertisement with out my written authorization for a extended period. Correspondence was sent to XXXX accounting dept.stating we did not approve the advertisement to continue to be ran. XXXX account representative XXXX XXXX is operating and selling advisements with no honesty or integrity. I also never received correspondence validate this debt as required by law after being informed I have 5 days to resolve this matter before legal action is filed.
07/10/2019	Yes	Debt collection Other debt	Communication tactics You told them to stop contacting you, but they keep trying	FL XXXXX	Web
XXXX XXXX of Rauch-Milliken International , Inc. alleges there is a debt of {$1300.00} owed. This alleged debt is unknown and disputed. An attorney letter of representation, along with a request for 1 ) A copy of the original written agreement between the parties, 2 ) A copy of the assignment of the alleged debt to Rauch-Milliken International , Inc., and 3 ) Copies of all correspondence in relation to this alleged debt, was provided to Mr. XXXX on XX/XX/19. No response has been provided. Rather, Rauch-Milliken International , Inc. has disregarded the attorney letter of representation and continues to harass, threaten, and hang up on the alleged debtor via telephone calls ( two calls at XXXX XXXX and XXXX XXXX EST on XX/XX/19 ).
12/21/2021	Yes	Debt collection Other debt	False statements or representation Attempted to collect wrong amount	IL 606XX	Web
I have been making payments on an account with Rauch Milliken for a debt that was originally {$300.00}. When I call to make payments representative XXXX ( female ) told me I owe various amounts than I actually owe. This prompted me to ask for her to send me my account balance in writing, via email or mail. She told me we dont do that. I can only send you a receipt on the amount you paid today. When I threatened to research regulations on debt collecting practices, she told me she would send me an email with my account balance. She never sent it. This makes me very uncomfortable. It isnt transparent or fair practice.Ive sent two payments and I just want proof of progress on this. Her refusing to do such a simple task is scary.
08/07/2017	Yes	Debt collection Other debt	Attempts to collect debt not owed Debt is not yours	CA 92692	Web
Rauch-Milliken International , Inc. sent me a first and final notice dated XX/XX/XXXX regarding a debt connected to a company that I have not been associated or involved with since XXXX. The company was a limited partnership, so any debt acquired by this partnership would not be a personal liability of partners. The partnership was dissolved upon my certificate of withdrawal on XX/XX/XXXX. The remaining partners filed a a certificate of cancellation with the state of California on XX/XX/XXXX when they sold their interest in the company to an outside entity. All Vendors including the client of Rauch-Milliken were notified by mail. I have made several attempts to reach someone at this firm with no response.
03/09/2022	Yes	Debt collection Other debt	Attempts to collect debt not owed Debt is not yours	OR 971XX	Web
It is widely known that XXXX XXXX became XXXX XXXX and as a failing business model ( numerous complaints ). In the past I was contacted annually to renew my yellow page advertising. In anticipation of closing my business in 2019, I canceled my advertising. In addition, XXXX XXXX and XXXX XXXX failed to live up to their contract terms of providing XXXX yellow page books to XXXX XXXX. I contacted them that I had not received my annual copy of the phone directory and yellow pages. The amount owed is incorrect and fraud for two reasons. I terminated the agreement, never agreed to continue the 'advertising, and the company did not provide the service they promised.
08/16/2023	Yes	Debt collection Other debt	Attempts to collect debt not owed Debt is not yours	GA 30008	Web
I used to own a XXXX called XXXX XXXX. I sold the XXXX well over XXXX years ago. XXXX soda is coming after me for a debt that I was not responsible for. The debt is around {$1000.00} and was incurred after I sold the XXXX. XXXX claims that I did not complete the paperwork to remove my name. I completed the paperwork and gave it to my representative. I do not have a copy of my paperwork since it was so long ago and they are trying to come after me for something that happened XXXX years ago. Their attorney XXXX XXXX pulled my credit without my permission. The person that contacted me is XXXX at ( XXXX ) XXXX case number XXXX
10/07/2017	No	Debt collection Other debt	Took or threatened to take negative or legal action Threatened to sue you for very old debt	LA 70114	Web
The office of XXXX XXXX has been contacting me over the past 3 months first claiming they were ready to go to court over a debt with the real yellow pages from XXXX after asking them to produce documentation of this debt they sent a unsigned contract with no history of payment or signatures to verify this debt XXXX XXXX was not the originators of this supposed contract and can not produce proper evidence of any contract being entered into I have explained my mental and physical issues with them and have requested they stop contacting me over this obvious scam for the amount of {$540.00}
04/19/2017	Yes	Debt collection Other (i.e. phone, health club, etc.)	Taking/threatening an illegal action Threatened to sue on too old debt	KY 42301	Web
The collection agenc y, Rauch-Milliken International , Inc., was hired by XXXX XXXX XXXX . In XXXX of 2016 I tried to r each out to XXXX XXXX XXXX many times via email and phone. I wanted to inform them I no longer wished to use their service. I ha ve zero call back or communication from the. They auto renewed my advertisement without a verbal or written agreement from me. The collection agency Rauch-Milliken International , Inc., is now harassi ng my office staff and sending me threatening letters.
01/08/2016	Yes	Debt collection Other (i.e. phone, health club, etc.)	Disclosure verification of debt Right to dispute notice not received	CA 92108	Web
i hired a marketing company to start a Pay per Click ad campaign. I had two months worth of services. I paid for one month of the services and the other month i fell behind because our business started to slump dramatically. We are on the verge of going out of business and i was contacted by this collection agency and they claimed i owe XXXX when in fact i only owe {$600.00}. im willing to make payments on the {$600.00} and only the XXXX XXXX because we are under substantial financial hardship. Thank you
01/31/2022	Yes	Debt collection Other debt	Attempts to collect debt not owed Debt was paid	IL 624XX	Web
We are receiving collection calls and letters from Rauch-Milliken International , Inc. We don't owe the money. They are trying to collection based on XXXX XXXX - our utility company. We have called XXXX. We don't owe them any money and they have never turned us in for collections. We now have 2 collection accounts with them for different amounts. The address is correct but the company name is wrong and we have never used that company name.
09/07/2016	Yes	Debt collection Other (i.e. phone, health club, etc.)	Disclosure verification of debt Right to dispute notice not received	NY 11417	Web
This company called XXXX was suppose to design a website for me and also promote the website online. They made a website without my input whatsoever. Then they never launched it online. They wanted to charge me {$100.00} per month for website hosting and maintenance, but the problem is why should i pay for something that i do n't have or something that was never done. They are complete scam artists with many negative reviews online.
11/08/2017	No	Debt collection Other debt	Attempts to collect debt not owed Debt was already discharged in bankruptcy and is no longer owed	TX 79928	Web
told girl on phone that myself as well as business was discharged thru bankruptcy, however she got rude and said i still needed to pay anyways. She then faxed a letter ( i Have copy ) saying they are going to file suit against a company that no longer exists and is in bankruptcy protection. Sent it back stating this but i fell this wont be the last i hear from her
07/18/2017	Yes	Debt collection Other debt	Written notification about debt Didn't receive enough information to verify debt	FL 33324	Web
XXXX XXXX ( XXXX ) keeps contacting me saying I owe a debt for a closed business. I have told her the business is closed and I do not personally owe. She ignores and keeps threatening me. I have requested documentation several times, but she does not provide. I have copies of emails of her threatening to sue me and my ignored requests for documentation.
04/12/2021	Yes	Debt collection Other debt	Threatened to contact someone or share information improperly Contacted you after you asked them to stop	OR 97754	Web	Older American
In 2019 XXXX started billing for yellow page advertising that was cancelled prior to the due date. XXXX was notified. XXXX sent an email verifying the amount was cancelled. 2 different collection agencies continue to send demand letters, even after I send or fax them the verification from XXXX that the bill was cancelled.
04/14/2017	Yes	Debt collection Other (i.e. phone, health club, etc.)	Cont'd attempts collect debt not owed Debt is not mine	MI XXXXX	Web
Continued attempts to collect a debt I do not owe from ( XXXX ) by a collection agency/attorney ( Rauch-Milliken International Inc ) with intimidating collection letters, threatening ; negative credit reporting, court dates/costs/judgments, attorney fees, bank/asset garnishments, etc.
09/07/2023	Yes	Debt collection Other debt	Written notification about debt Didn't receive enough information to verify debt	KY 411XX	Web
Theyve harassed me through email and Ive responded with a inquiry for a verification of debt letter which they can not seem to validate or come up with. They keep threatening with legal action but WILL NOT provide any proof of debt.
12/28/2023	Yes	Debt collection Other debt	Attempts to collect debt not owed Debt is not yours	FL 32246	Web
I received a letter from Rauch-Milliken International . INC. dated XX/XX/XXXX, on XX/XX/XXXX, stating that I owe XXXX from a " XXXX XXXX XXXX XXXX XXXX '', from XXXX XXXX at XXXX XXXX
07/09/2019	Yes	Debt collection Other debt	Communication tactics You told them to stop contacting you, but they keep trying	AL 366XX	Web	Servicemember
I disputed the alleged debt and forwarded a written cease and desist letter, but the collector on the case continues to mail me and call my business telephone.
04/10/2019	Yes	Debt collection Other debt	Attempts to collect debt not owed Debt is not yours	FL 33594	Web
RAUCH- MILLIKEN INTERNATIONAL , ONC IS TRYING TO COLLECT ON A DENT I DO NOT OWE THEM
12/07/2023	Yes	Debt collection I do not know	Electronic communications Frequent or repeated messages	PA 18020	Web	Servicemember

08/28/2023	Yes	Debt collection Other debt	Attempts to collect debt not owed Debt is not yours	TX 79925	Web

11/08/2021	Yes	Debt collection Other debt	Attempts to collect debt not owed Debt is not yours	MT 59105	Phone

06/02/2021	Yes	Debt collection Other debt	Attempts to collect debt not owed Debt is not yours	CA 92110	Phone	Older American

05/18/2021	Yes	Debt collection I do not know	Attempts to collect debt not owed Debt is not yours		Phone

08/08/2020	Yes	Debt collection Other debt	Attempts to collect debt not owed Debt is not yours	CA 92663	Web

03/10/2020	Yes	Debt collection I do not know	Attempts to collect debt not owed Debt is not yours	NJ 08701	Web

12/18/2019	Yes	Debt collection Other debt	Attempts to collect debt not owed Debt is not yours	MD 21213	Web

10/19/2019	Yes	Debt collection I do not know	Attempts to collect debt not owed Debt is not yours	CA 95008	Web

12/18/2018	Yes	Debt collection Other debt	Attempts to collect debt not owed Debt is not yours	LA 70119	Web

10/09/2018	Yes	Debt collection Other debt	Took or threatened to take negative or legal action Sued you in a state where you do not live or did not sign for the debt	TX XXXXX	Web	Servicemember

09/07/2018	Yes	Debt collection I do not know	Took or threatened to take negative or legal action Seized or attempted to seize your property	TX 76015	Web

05/27/2018	Yes	Debt collection Other debt	Attempts to collect debt not owed Debt is not yours	CA 95409	Web	Servicemember

04/27/2018	Yes	Debt collection Other debt	Attempts to collect debt not owed Debt was paid	MO 63376	Web

01/20/2018	No	Debt collection Other debt	Attempts to collect debt not owed Debt is not yours	MA 01752	Web

12/29/2017	No	Debt collection Other debt	Attempts to collect debt not owed Debt is not yours	CA 94596	Referral

11/21/2017	No	Debt collection Other debt	Took or threatened to take negative or legal action Threatened or suggested your credit would be damaged	MS 38863	Web

05/07/2017	Yes	Debt collection I do not know	Took or threatened to take negative or legal action Seized or attempted to seize your property	NY 11219	Web

02/28/2017	Yes	Debt collection Other (i.e. phone, health club, etc.)	Cont'd attempts collect debt not owed Debt is not mine	KS 67214	Web

08/20/2015	Yes	Debt collection Other (i.e. phone, health club, etc.)	Cont'd attempts collect debt not owed Debt is not mine	DC 20013	Phone

06/30/2015	No	Debt collection Other (i.e. phone, health club, etc.)	Communication tactics Threatened to take legal action	FL 33069	Web

05/21/2015	Yes	Debt collection I do not know	Cont'd attempts collect debt not owed Debt is not mine	TX 79930	Fax

05/19/2015	Yes	Debt collection Other (i.e. phone, health club, etc.)	Cont'd attempts collect debt not owed Debt is not mine	NY 10301	Phone

04/21/2015	Yes	Debt collection Other (i.e. phone, health club, etc.)	Improper contact or sharing of info Talked to a third party about my debt	CA 93534	Web

04/14/2015	Yes	Debt collection Other (i.e. phone, health club, etc.)	Cont'd attempts collect debt not owed Debt resulted from identity theft	VA 23005	Web	Servicemember

03/23/2015	No	Debt collection Other (i.e. phone, health club, etc.)	Communication tactics Threatened to take legal action	TN 37919	Web

03/02/2015	Yes	Debt collection Other (i.e. phone, health club, etc.)	Communication tactics Threatened to take legal action	MI 48854	Web

02/18/2015	Yes	Debt collection Other (i.e. phone, health club, etc.)	Cont'd attempts collect debt not owed Debt is not mine	CA 92646	Web

10/06/2014	No	Debt collection Other (i.e. phone, health club, etc.)	Communication tactics Threatened to take legal action	PA 17011	Web

06/27/2014	Yes	Debt collection Other (i.e. phone, health club, etc.)	Communication tactics Threatened to take legal action	MI 49106	Referral

05/06/2014	No	Debt collection Other (i.e. phone, health club, etc.)	Cont'd attempts collect debt not owed Debt is not mine	CA 91730	Web

01/30/2014	No	Debt collection I do not know	Cont'd attempts collect debt not owed Debt is not mine	CA 94536	Web