QuickClick Loans of Illinois, LLC CFPB Complaints

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2000 Latest Complaints
Date Received Timely Response Product Issue State / Zip Submitted Via Tags
11/08/2021 Yes
  • Debt collection
  • Payday loan debt
  • Attempts to collect debt not owed
  • Debt was result of identity theft
  • TX
  • 77407
Web
Attentively review my formal writ composed declaration of not proven complaint misinformation that is all or in part : deficient of the adequate current status in the fullness of TRUTH, ACCURACY, COMPLETENESS, TIMELINESS, documented OWNERSHIP, certifiable RESPONSIBILITY, or otherwise irrefutable, complaint obligatory, and regulatory requisite reporting thereby mandating your immediate actions to rectify and remedy and any infractions behavior ( s ) by retaining or returning to demonstrate TRUE, CORRECT, COMPLETE, and COMPLAINT METRO 2 data field formatted reporting!!! I am a victim of identity- theft, I am writing to request that you block all accounts disputed as fraudulent on my credit reports with XXXX XXXX XXXX XXXX and XXXX. This information does not relate to any transactions I have made. I did not give anyone authorization or consent to use my personal information. I hereby exercise my legal rights enacted by Congress and The Federal Trade Commission, which explicitly states when a victim of identity-theft dispute a fraudulent account on his/her credit report it shall be honored by all credit bureaus and all fraudulent information should be blocked within 4 days and proper notification shall be given to all data furnishers pursuant to section 605b of The Federal Fair Credit Reporting Act. Failure to comply shall lead to complaints being filed with The Better Business Bureau, Consumer Financial Protection Bureau, and Attorney General stating your companys unlawful collection practices, misrepresentation of creditworthiness, defamation of character, and noncompliance to abide by laws enacted by Congress to protect victims of identity-theft who's credit been impacted by acts of fraud. Because I know my rights under THE FAIR CREDIT REPORTING ACT, CONSUMER CREDIT PROTECTION ACT ( CCPA ), and FAIR and ACCURATE CREDIT TRANSACTION ACT of 2003 ( FACTA ). I will be taking action. I also know my rights under this paragraph of Section 312 of the FACTA LAW : SEC.312. Procedures to enhance the accuracy and integrity of information furnished to consumer reporting agencies. ( b ) duty of furnishers to provide accurate information. -- Section 623 ( a ) ( 1 ) of THE FAIR CREDIT REPORTING ACT ( 15 U.S.C . 1681s-2 ( a ) ( 1 ) is amended ( 1 ) in subparagraph ( A ), by striking " knows or consciously avoids knowing the information is inaccurate '' and inserting " knows or has reasonable cause to believe that the information is inaccurate '', and ( 2 ) by adding at the end of the following : ( D ) DEFINITION -- For purposes of subparagraph ( A ), the term 'reasonable cause to believe that the information is inaccurate ' means having specific knowledge, other than solely allegations by the consumer, that would cause a reasonable person to have substantial doubts about the accuracy of information. Policy states. According to the Fair Credit Reporting Act FCRA 611 ( 15 U.S.C 1681 ), Procedure In Case of Disputed Accuracy. ( a ) Reinvestigation ( 1 ) Reinvestigation ( a ) In general. Subject to Subsection ( f ), if the completeness or accuracy of any item of information contained in a consumers file at a consumer agency is disputed by the consumer and the consumer notifies the agency directly, or indirectly through a reseller, of such dispute, free of charge, conduct a reasonable reinvestigation to determine whether the disputed information is inaccurate and record the current status of the disputed information, or delete the item from the file in accordance with paragraph ( 5 ), before the end of the 30-day period beginning on the date on which the agency receives the notice of the dispute from the consumer or reseller. Therefore, my position is being clearly stated, these accounts do not belong to me, meaning that you are reporting inaccurate account information within my credit file. The fact that these are inaccurate account information means that you, this credit-reporting agency, are reporting incorrect accounts. 1. BROOKWOOD bal. {$0.00} I am well aware of my rights as a consumer. The Fair Credit Reporting Act requires that you, the credit-reporting agency report accurate and/or correct account information within my credit file. My credit issues are very specific, these accounts and/or items do not belong to me. This means that you are reporting incorrect account information within my credit report. It is this in mind that I request that these listed accounts and items be Blocked and Deleted. According to the Fair Credit Reporting Act FCRA, Section 1681c ( 2 ) Block of information resulting from identity theft. 1.Block. Except as otherwise provided in this section, a consumer reporting shall block the reporting of any information in the file of a consumer that the consumer identifies as information that resulted from alleged identity theft, not later than four ( 4 ) business days after the date receipt by such agency of XXXX. Appropriate proof of identity of the consumer ; 2. A copy of an identity theft report 3. The identification of such information by the consumer ; and 4. A statement by the consumer that the information relating to the transaction by the consumer. I have provided all of the above listed four ( 4 ) items within this package. Therefore, I expect these listed accounts to be deleted and blocked within ( 4 ) business days. This is clearly an identity theft issue. I am also entitled to receive a free copy of my credit report, so I am requesting a free credit report and that all of these accounts, public records items, and inquiries be permanently blocked and deleted. Enclosures : Identity Theft Report Proof of Identity Copy of Account Statement showing Fraudulent Items FTC Notice to Furnishers CC : Consumer Financial Protection Bureau XXXX XXXX XXXX XXXX XXXX, Iowa XXXX
06/21/2017 Yes
  • Payday loan, title loan, or personal loan
  • Installment loan
  • Getting the loan
  • CA
  • 90805
Web
On Friday, XXXX XXXX, XXXX I submitted my loan application to Brookwood Loans. I was contacted several times that day by XXXX XXXX via telephone and email to submit documents to secure the loan including allowing the company access to my personal checking account by logging into my account through a website provided by the company. My loan was " approved '' and I was told it would be funded today if I completed all steps as advised before the end of the day. I completed the steps within minutes and did not receive any funding. On Monday, XXXX XXXX, XXXX XXXX . XXXX contacted me via telephone stating she did not have my full account number ( but she advised me on Friday XXXX XXXX, XXXX she had all the information she needed re : my account since I logged in to allow her access. ) and was attempting to fund my loan today. She also mentioned it may take up to 28 hours for my loan to be funded. I provided her my checking account number via email. I logged into the Brookwood Loans website and saw my loan had been processed any a payment plan had been set up to begin repaying the loan as of XXXX XXXX, XXXX. On Tuesday, XXXX XXXX, XXXX I did not have any funds and contacted the Brookwood Loans. I was advised the money has been sent to my bank and I need to contact my bank for processing times. I contacted my bank and was advised they did not see any transfers or pending activity on my account. I contacted Brookwood Loans and was advised by XXXX that it could take up to 3-5 business days because the money was sent via a " secure wire transfer '' which takes longer than other wire transfers. I explained this to my father who informed me that this does n't make any sense. I re-contacted Brookwood Loans and was told it could take up to 3-5 business days since it was being transferred to a pre-paid debit card linked to a checking account. My father interrupted the call and asked to speak with a Supervisor. XXXX refused and my father became upset and yelled at XXXX. XXXX hung up the phone. I re-contacted Brookwood Loans and specifically asked to speak with a supervisor. XXXX as the supervisor I was connected with. He informed my father he would only speak with me re : this issue. While trying to explain the type of transfer this is my father attempted to gain more clarity on the time frames and why I had been given different information by different people who work for the company. XXXX asked if I would like to cancel the loan and I stated I did not. XXXX refused to speak with my father or answer his questions and hung up on us. Two hours later I received an email from Brookwoood Loans stating " Applicant Decline Loan. '' Which I had not done. I contacted Brookwood Loans again and was told I can only speak with XXXX and he is out of the office for the rest of the day. I logged into my account and all of my account activity had been removed. I did not decline the loan and do not feel that it should have been declined falsely on my behalf. It is my understanding that once my loan has been funded I am the only one who can cancel the transaction. I have not been given the opportunity to discuss why my loan was terminated or the real reason it was terminated given I informed XXXX I would like to keep the loan during our final conversation. On Wednesday, XXXX XXXX, XXXX I contacted Brookwood Loans and was told I can not speak to XXXX unless I know what his last name is.
11/02/2023 Yes
  • Debt collection
  • Other debt
  • Took or threatened to take negative or legal action
  • Sued you without properly notifying you of lawsuit
  • GA
  • 30339
Web Servicemember
My roommate informed me that a processed stopped by to served me papers in which I am out of state going through XXXX. I took a medical leave of absence from work and its a 90 % possible chance I wont be going back due to my illness. The way they beat if the apt door was rude and distasteful. Brookwood loans never sent anything in the mail after I contacted them via phone and email. They wouldnt even update my address they were just plain out nasty. I will be filing a complaint with the State of Georgia about their rip off high interest rate fees. I have paid these paid over {$1300.00} and my balance has not moved I actually owe more than the original loan amount. I am focused on my XXXX instead of dealing with these dishonest people. My doctor told me to focus on my treatments and not to worry about them if I do he said I will end up sicker stressing out over a loan I cant control currently. I was paying the loan on time when I did have money. I had to pay out of pocket medical expenses and it left me with enough money barely to eat. I had multiple XXXX for XXXX XXXX and now under going XXXX. There is nothing I can do I am literally almost homeless. I had to have some move in a one bedroom apt with me so I wont be in the street. I am not sure if Im going to be here to or tomorrow. I have XXXX because of the XXXX and have to wear XXXX in order to walk. I am really having a rough time and these people just driving my roommate crazy beating in the door. I can only pay {$20.00} a month .I dont have a problem showing the judge my expenses for medication and treatment. asked my roommate to accept the papers being served and he refused because he stated he wants no parts. Im in a different state receiving XXXX treatments. Just please stop harassing my roommate by beating on the door. Is if possible for you all to email the papers youre trying to serve it may be pointless if the court date is in the next 60 days I be here getting XXXX roughly 3 months and still unsure if its going to work. I may XXXX in three ( 3 ) months who knows. I just pray everyday and thank God I am still breathing. I never tried not to pay or skip out life happens and mine was XXXX. You can see I care I paid on a loan for over a year with no issues. I cant control what life throws at me.
07/26/2017 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Information belongs to someone else
  • AL
  • 35023
Web
Dear CFPB, Brookwood Loans Ga., XXXX, XXXX, XXXX. I have submitted theft /fraud affidavit to each of you as well as police report. Back in XX/XX/XXXX someone stole my identity that lived in XXXX XXXX Nevada. Until this day I am trying to regain my ctedit back. I noticed the Brookwood loan on my credit report. Now I actually thought this was from XXXX XXXX where I purchase my vehicle. I am requesting more information on this " online loan ". Who get a online XXXX loan? Sounds fishy .well it was n't me. I believe my son girlfriend who moved in with us in XX/XX/XXXX open this account up in my name. I trusted her like a daughter she ran errands where I gave her my debit card. She paid bills. She is the only person that could have open this fraudulent account in my name. I plan on pressing charges and prosecuting her to the fullest extent. I am requesting any and all information provided to Brookwood loans be mailed to me. I am asking Brookwood loans to review my police reports and see I am indeed a victim of identity theft. There was a auto loan, and XXXX personal loans in my name in the state of Nevada. Now there is another loan. With Brookwood. I am asking a FULL and thorough investigation and i am asking for a full removal from my credit file. I will mail all supporting documents to Brookwood Loans XXXX Ga. To all XXXX credit bureaus this is again FRAUD and I am requesting immediately removal after investigation. There is a fraud affidavit and police report already on file with each bureau please investigate this matter thoroughly. What I have gathered from google search is that Brookwood loans operate online. How was someone able to obtain this online loan in a different state. From Georgia? I plan on hiring a Attorney if this matter is n't remove from my credit file because it was n't me.
04/05/2018 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Information belongs to someone else
  • CA
  • 94536
Web
There are multiple layers of issues with this account that start with it being opened without my knowledge. Once the account was opened and I was aware when the collection process started. Multiple requests for copies of lending documents, application documents and supporting authorization were requested however QuickClick responded that I needed to register online, which I did and no documents were available. I went back to the lender and requested again and was told these were in archive an were not available. They indicated they would take me to court for various charges including wire fraud, and I provided all current contact information. Nothing materialized except further collection threats. At one point a settlement was requested due to the 96 % interest rate increasing the " payoff '' well over 20K however they said to send in XXXX and the rest would be cleared. QuickClick refused to put any settlement in writing. It has now been nearly 7 years and the account should be coming off my credit report as I am preparing to buy a home. However QuickClick is now falsely reporting the payment history. This account has had no activity since XX/XX/XXXX. Therefore the account would have gone 180 days delinquent XX/XX/XXXX. Unfortunately this company is now falsely reporting the payment history on this account by updating the payment month that is exactly 4 years ago to XXXX from XXXX forcing my credit score to drop due to what appears to be recent account history. Each month I watch my score increase to over 600 and then when they report this updated payment my score then drops to about 570. I do not own this account and the lending company has been unable to provide any documentation.
08/24/2018 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Personal information incorrect
  • GA
  • 30274
Web Servicemember
I contracted XXXX, XXXX, and XXXX on XX/XX/2018 and XX/XX/2018 requesting personal information be updated and provide documents in support of my request. I.M FILING A COMPLAINT BETWEEN XXXX XXXX XXXX XXXX, AND XXXX XXXX AND XXXX. I HAVE REACHED OUT TO XXXX, XXXX AND XXXX TO TRY AND HAVE MY PERSONAL INFORMATION UPDATED SUCH AS MISSPELLING OF MY NAME, OLD ADDRESSES, INACCURATE PHONE NUMBERS, ACCOUNTS THAT SHOULD NOT BE SHOWING AS OPENED ON MY ACCOUNT AND I HAVE ALSO ADVISED THEM OF HARD INQUIRIES THAT HAVE BEEN PLACED ON MY CREDIT REPORT THAT I DID NOT AUTHORIZED. ALTHOUGH XXXX DID WORK A LITTLE WITH ME, THESE ITEMS ARE STILL APPEARING ON MY CREDIT REPORT. THIS IS GETTING RIDICULOUS. MY DISIRE IS TO HAVE THE OUTDATED AND FALSE INFORMATION DELETED FROM MY REPORT. I file a dispute with XXXX and XXXX if reference to XXXX XXXX XXXX about a {$3300.00} on my account. I also sent XXXX XXXX XXXX a register letter disputing this posting and asking for verification of debt. Enclose is the information that they forward to me from another company. They provided no documents showing I have any debt with then, also XXXX XXXX XXXX failed to notify the XXXX or XXXX of the dispute. XXXX is reporting inaccurate information in reference to XXXX XXXX, they are reporting the date of the last activity instead of the date of first delinquency. Im requesting these items be deleted from my report.
08/10/2023 Yes
  • Payday loan, title loan, or personal loan
  • Personal line of credit
  • Charged fees or interest you didn't expect
  • GA
  • 30039
Web
This lender is involved in predatory lending. They pray on customers who are hard on their luck maybe in financial straights to impose High fees and absorbent interest. I was the victim of this practice. In XXXX I entered into a loan for the dollar amount of {$3200.00}. Over the course of this loan I paid them {$4200.00} was informed in XXXX of XXXX that I still had a balance of {$1400.00}. I had already paid them and amount of {$1000.00} over the original loan amount and still was being asked for an additional {$1400.00}. That additional {$1400.00} would have taken my payment into the amount of {$2400.00} on a {$3200.00} loan which is almost 80 % of the original loan. At this time and since an angered of this practice I stopped paying in XXXX. Loans remain on my credit report and was told today that it will remain on the credit report for another 2 years. As a consumer I believe this practice of absorbent predatory loans is outrageous and the fact that this company continues to be in business with this type of practice is a Injustice to all past and present and future consumers. Being down on your luck unemployed and facing a financial burden should not allow for this type of company to take advantage. I knew that there would be some fees and a percentage rate but I had no idea that I would be paying almost 80 % of the original loan
06/23/2023 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Problem with a credit reporting company's investigation into an existing problem
  • Problem with personal statement of dispute
  • TX
  • 75212
Web Servicemember
The creditor is Brookwood Loans - a Balance of {$830.00}. It reports that I am 180 days past due. It is reported that I have been late 64 times. The date of the loan is XX/XX/XXXX, and the last payment was made in XX/XX/XXXX. I have been trying to get the original loan documents from this creditor. This is a fraudulent loan and was taken out by a family member unbeknownst to me. The creditor refuses to give me any documents or verify the loan. He verbally accused me of lying over the phone. This has been going on for years. I have called over the years and received no help. I asked the manager XXXX to mail the documents to me verbally and he stated, " I can't do that because I don't know if you're XXXX XXXX. '' This creditor 's inaccurate reporting has kept my credit rating in the toilet. This has caused me a great deal of stress and XXXX. I have written the creditor and asked for the original documents and the creditor responded by writing me back stating I should log onto the website to get the documents. They have been bullying me for years and refuse to verify this debt. I have called just to be insulted and dismissed. By not knowing my rights as a consumer, I could have filed a complaint against them. XXXX has failed to help me as well. I have been discriminated against and I would like to file suit against this creditor.
08/01/2015 No
  • Debt collection
  • Payday loan
  • Taking/threatening an illegal action
  • Sued w/o proper notification of suit
  • CA
  • 95123
Web
Quickclickloans.com hired an attorney XXXX XXXX XXXX, address is XXXX XXXX XXXX, XXXX XXXX XXXX XXXX, Ca XXXX to sue me for a loan. I never received notification of being sued. It was not until I had my wages garnished, did I know of this lawsuit. Had to pay out of pocket fees to hire an attorney, get copies of lawsuit paperwork through the XXXX XXXX court, and found that they lied on the document submitted to the court that they had served the lawsuit paperwork to me. They court document indicated they had served me at my place of business ( the address they supposedly served the paperwork at was my parent 's old home address, which I never lived at ), the description of the woman they gave the documents to did not even come close to my appearance, and there was no signature of the person receiving the lawsuit paperwork. This attorney garnished my wages without proper notification of this lawsuit and I want this investigated. My attorney had XXXX XXXX XXXX stop this garnishment immediately after the findings of improper serving of lawsuit paperwork. Are you able to tell me further what my rights are? Is this something I can report to the Attorney 's General Office?
07/25/2018 Yes
  • Debt collection
  • Payday loan debt
  • Took or threatened to take negative or legal action
  • Threatened to sue you for very old debt
  • WI
  • 53218
Web
I called XX/XX/2018 at XXXX to talk with a manger to see if I could settle this dept with the company the young lady could not find a manger at the time for me to speak with I was put on hold for 30mins to her coming back on the phone saying the company only has three options for me Is a XXXX dollar offer or 20 payment at XXXX dollers that will add up to XXXX over the amount I own or pay nonthing and theyll going to sue me for the whole loan amount I told the lady I didnt not have that type of money I have XXXX dollers to my name I XXXX and not working and they can have the XXXX I dont even have a place to sleep she said thats all theyre offering I said can I please spread to the manger thats told you that why cant he get on the phone she said he in a meeting I repeat it I did not have XXXX or XXXX for 20 payments Im XXXX and not working she said well well going to sue you and hung up on me than I got a email saying theyll going to pursue any legal action against me the dept is 4years and 2 mos old I was calling for help and I didnt get it
07/07/2023 Yes
  • Payday loan, title loan, or personal loan
  • Installment loan
  • Charged fees or interest you didn't expect
  • GA
  • 30339
Web Servicemember
I applied online last year and got approved for a loan through Brookwood Loan. Initially I only applied for {$2500.00} but was told the minimum loan amount would be {$3200.00}. At the time I didnt realize that Brookwood Loans only do loans over {$3000.00} so they can charge whatever interest rate they want to charge if the loan is over {$3000.00} which is so sad. I am currently paying 59 % interest on a personal loan. This is highway robbery and someone should look into this or maybe the Consumer Financial Protection Bureau can give me some insight or direction on what I need to do to start a petition or how I should go about alerting congressmen for the state of Georgia because is ridiculous. I currently have XXXX and have been out of work for a few weeks trying to pay all my bills.
11/12/2016 Yes
  • Debt collection
  • Payday loan
  • Cont'd attempts collect debt not owed
  • Debt resulted from identity theft
  • CA
  • 94608
Web
Quickclick loans in XXXX, Ga is reporting a negative account on my XXXX credit report that I have no knowledge of. I have sent in a notarized affidavit and a detailed police report stating that I have no knowledge of this account. I spoke with XXXX and XXXX in the fraud department and they informed me that they will not remove this negative item off the credit report unless a conviction was made of the person I believe who was using my identity. XXXX informed me if I followed through with trying to get the item removed they would investigate me and I would be charged with a felony. XXXX informed me that her and XXXX looked things over and they will not have the item removed. I have been trying to get this resolved for over 6 months now. They both were extremly rude to me.
02/25/2019 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Problem with a credit reporting company's investigation into an existing problem
  • Their investigation did not fix an error on your report
  • CA
  • 92411
Web
I disputed the Account of XXXX XXXX with XXXX more than 4 times requesting to see verification that I owe this debt. They have failed to do so. All that I receive back from them is a credit report that shows validated. To my knowledge I have never opened an account with XXXX XXXX and I would like for XXXX to validate this account with a person and out the use of XXXX or any other automated validation systems and validate that they have the original signed contract for this account. XXXX has violated my rights because they have not produced a signed contract or any other contractual obligation that binds me to pay XXXX XXXX. The misreporting of this account is affecting my quality of life because I am not able to attain credit due to the severity of this account.
05/10/2016 Yes
  • Consumer Loan
  • Installment loan
  • Taking out the loan or lease
  • CA
  • 91340
Web
Quick Click has my information for a loan. I did not request the loan and did not know about the loan until I saw it on my credit report and challenged it on my credit report. In response I got a notice from a 3rd party that a lawsuit has been filed. I checked court records and it has been filed although I have not yet been served by XXXX. I did not take the loan out nor have they responded to my request for validation after I found it on my credit report. I am formally filing a complaint to log all of the debt collection violations they have done. They have not validated my debt and filed a lawsuit against me without validation.
06/25/2015 Yes
  • Consumer Loan
  • Installment loan
  • Problems when you are unable to pay
  • GA
  • 30122
Web
I took a loan with Brookwood Loans ; XXXX, Ga. For XXXX months. After about a year, I was hurt on the job ( still not working ), I was Late with XXXX ( XXXX ) payment, over XXXX days. I then came back and paid the whole loan off early ( almost XXXX months ). They reported the late payment to the credit reporting agency. My complaint that even though I made XXXX mistake, why am I not allowed another chance? They say they would be lying if they told the credit reporting agency that we corrected this situation, what if I told everyone I knew not to do business with them and all their new business stopped!!! How does that work?!!!!
07/21/2023 Yes
  • Payday loan, title loan, or personal loan
  • Installment loan
  • Struggling to pay your loan
  • GA
  • 30097
Web
I lost my job at the beginning of the pandemic in XXXX. I tried to contact someone at Quick Click Loans LLC in XXXX, GA to let them know. Could never get anyone. The next thing I know this year in XX/XX/XXXX they submitted a continued garnishment to my part-time employer. They were not able to collect because of insufficient funds. I never received a copy of the complaint nor the judgment regarding this debt. I never received any correspondence by mail or email. No phone calls, nothing. Is this legal? I would like for the garnishment to stop. This debt collector violated laws because I never knew I was being sued.
02/22/2018 Yes
  • Payday loan, title loan, or personal loan
  • Payday loan
  • Charged fees or interest you didn't expect
  • IL
  • 60653
Web Servicemember
I took out a XXXX $ loan in XX/XX/2016. I have been paying XXXX $ a month since to pay off the loan. The balance currently owned on my loan is XXXX. I have contacted the company MULTIPLE time to let them know I have paid back this loan times already with interest. I didnt realize the interest was at 96 %. I didnt realize a company could allow the interest to be so high. I have the account tied to my main bank account so it comes out automatically every month. There has to be something that can be done to get out of this loan. There is no longer any contact information on the website to get in contact with anyone.
03/07/2017 Yes
  • Consumer Loan
  • Installment loan
  • Problems when you are unable to pay
  • MO
  • 648XX
Web Older American, Servicemember
I have fallen behind in my psyments. I made a payment 11 days ago, and the company has called me multiple times. I received a call at my workplace which was answered by XXXX of my subordinates, causing me great embarrassment and disclosed the fact that I have a loan that I am behind on. I had previously told Brookwood not to call me at work. They called under XXXX, of which I have attached a PDF photo of the office caller ID. I told that person a XXXX the never call me again at eork, as my employee now knows I am behind in my payments.
05/15/2017 Yes
  • Payday loan, title loan, or personal loan
  • Installment loan
  • Struggling to pay your loan
  • MO
  • 648XX
Web Older American, Servicemember
BROOKWOOD ( USING SELECT MGT. ) HAS ON NUMEROUS OCCASIONS CALLED ME AT WORK AGAINST MY EXPLICIT INSTRUCTIONS TO STOP CALLING ME AT WORK. IN THE PROCESS, THEY HAVE REVEALED TO MY EMPLOYEES THAT I HAVE A LOAN AND THEY ARE A COLLECTION AGENCY. THEY EVEN TRIED TO VERIFY MY EMPLOYMENT ON XXXX / XXXX / 17 . THEY HAVE BEEN AGGRESSIVE AND THREATENING WHEN I HAVE SPOKEN TO THEIR COLLECTORS THREATENING LEGAL ACTION. I HAVE ATTACHED PHOTOS OF THE CALLER ID AT MY WORK. THEY WO N'T STOP CALLING MY WORKAND EMBARRASSING ME.
01/26/2020 Yes
  • Debt collection
  • Payday loan debt
  • False statements or representation
  • Attempted to collect wrong amount
  • CA
  • 902XX
Web
I was offered a settlement among via a mailed letter from Brookwood Loans. The settlement offer was for {$250.00} and had NO expiration date on the letter. When I called to make the {$250.00} payment, I was told that the offer had expired and that the new offer was double, {$500.00}. They refused to take my payment of {$250.00} and have not sent me any type of mail since but continue to report me as grossly delinquent to the credit bureaus. I want this resolved and removed from my credit.
11/24/2018 Yes
  • Debt collection
  • Credit card debt
  • False statements or representation
  • Attempted to collect wrong amount
  • WI
  • 53218
Web
XXXX XXXX XXXX Told me they close my account out XX/XX/2018 and reported To the credit bureau that the account was closed paid and delete it still shows balance of XXXX And still reporting late damaging my credit score Called and spoke with the Vice President of the company he told me I owed XXXX and settled the account for less than and personally takes care of reporting to the credit bureau and he did so And he has paying customers to get to and hung up
02/14/2019 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Problem with a credit reporting company's investigation into an existing problem
  • Their investigation did not fix an error on your report
  • GA
  • 303XX
Web
I have a loan with XXXX XXXX. I have always made my payments on time. For some reason I realized that there was a late payment on my credit report. As you can see, I have always had a stellar payment record with this company. I tried contacting both XXXX and XXXX XXXX with no successful resolution. XXXX is the only one reporting me late. There was definitely an error on their part. I was never 30 days late.
02/04/2016 Yes
  • Debt collection
  • Payday loan
  • Disclosure verification of debt
  • Right to dispute notice not received
  • GA
  • XXXXX
Web
I never not received a judgement demand letter from this company. I never received any communication from this company about the outstanding debt.The first communication was sent as a form of garnishment to my employer. My employer notified me. After I spoke with the representative from Quick Click Loans, I was told I did not have to be notified.
01/12/2018 Yes
  • Payday loan, title loan, or personal loan
  • Payday loan
  • Charged fees or interest you didn't expect
  • VA
  • 23607
Web
I have made over {$1600.00} worth of payments on a {$3000.00} loan as of XX/XX/XXXX, monthly payments of {$300.00} and one month {$400.00} payment. My current balance is over {$3300.00} and I don't feel this is legal. I was informed that my interest rate is 116 % and I have asked for some type of relief and I see know end in sight for this loan.
11/14/2020 Yes
  • Debt collection
  • Payday loan debt
  • Communication tactics
  • You told them to stop contacting you, but they keep trying
  • GA
  • 30324
Web
I spoke to XXXX XXXX of brook wood loan who agreed to settle account in full for {$450.00}. After back and for communication, XXXX accepted payment and agreed to delete in totality from repository. Upon checking my XXXX, this account is still showing derogatory. I'd like to request that brookwood loans honor agreement.
05/10/2016 Yes
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • Communication tactics
  • Called outside of 8am-9pm
  • CA
  • 93555
Web
On XXXX XXXX, 2016, XXXX XXXX of Brookwood Loans phoned me at XXXX XXXX regarding payment on a loan. My XXXX is XXXX and I can provide phone records. This is in violation of the Fair Debt Collection Practices Act, and because I am a resident of California, it is a violation of the Rosenthal Act.
07/16/2018 Yes
  • Checking or savings account
  • Checking account
  • Problem with a lender or other company charging your account
  • Transaction was not authorized
  • SC
  • 29209
Web
XXXX collection agency went through a third party, without my consent to acquire my new bank information and began drafting {$75.00} out of my account. They withdrawal {$75.00} in XXXX and XXXX of 2018. I never signed, finalized, or spoke with anyone. And their isnt any court orders to do so.
07/20/2016 Yes
  • Debt collection
  • Payday loan
  • Communication tactics
  • Frequent or repeated calls
  • GA
  • 302XX
Web
I have a loan I lost my job due to car accident it 's XXXX and I would not drive I am waiting on XXXX I told them that want I receive my payments I would pay them Several time I told them So they still call me two to three time per day
08/29/2018 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Problem with a credit reporting company's investigation into an existing problem
  • Investigation took more than 30 days
  • WI
  • 53218
Web
Have called and we settled with a XXXX settlement offer as a pay to delete with a first payment of XXXX and the last payment XXXX XXXX has made payment but they are still reporting a - negative balance on my credit report
03/22/2016 Yes
  • Consumer Loan
  • Installment loan
  • Managing the loan or lease
  • CA
  • 91762
Web
I have constantely requested the company not to contact me at work because it 's a monitored land line and I am not authorized to take personnel calles on this work line.
12/07/2017 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Account status incorrect
  • VA
  • 22191
Web
on XX/XX/17 I settled the account I held with XXXX XXXX. However the account still appears on my report with the payment amount, a status of open, and a balance.
07/17/2018 Yes
  • Debt collection
  • Payday loan debt
  • Communication tactics
  • Called before 8am or after 9pm
  • WI
  • 53218
Web
Its was closed off of my credit report and I upload a picture of it another one that say open from the same credit bureau XXXX
12/18/2022 No
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Information is missing that should be on the report
  • GA
  • 30097
Web
01/08/2022 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Account status incorrect
  • TX
  • 78217
Postal mail
11/15/2021 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Problem with a credit reporting company's investigation into an existing problem
  • Was not notified of investigation status or results
  • TX
  • 751XX
Web
02/09/2019 Yes
  • Payday loan, title loan, or personal loan
  • Personal line of credit
  • Incorrect information on your report
  • Old information reappears or never goes away
  • PA
  • 18360
Web
12/13/2018 Yes
  • Debt collection
  • Other debt
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • IL
  • 60620
Postal mail Older American
02/25/2018 Yes
  • Debt collection
  • I do not know
  • Attempts to collect debt not owed
  • Debt is not yours
  • GA
  • 30134
Web
01/02/2018 Yes
  • Payday loan, title loan, or personal loan
  • Payday loan
  • Charged fees or interest you didn't expect
  • GA
  • 31150
Web
04/04/2017 Yes
  • Consumer Loan
  • Vehicle loan
  • Managing the loan or lease
  • AL
  • 36483
Postal mail
02/15/2017 Yes
  • Payday loan
  • Charged bank acct wrong day or amt
  • SC
  • 29650
Web Servicemember
10/13/2016 Yes
  • Consumer Loan
  • Installment loan
  • Taking out the loan or lease
  • GA
  • 30228
Web Servicemember
05/19/2016 Yes
  • Consumer Loan
  • Installment loan
  • Problems when you are unable to pay
  • WI
  • 53216
Web
04/06/2016 Yes
  • Consumer Loan
  • Installment loan
  • Problems when you are unable to pay
  • WI
  • 53216
Web
07/21/2015 Yes
  • Consumer Loan
  • Installment loan
  • Problems when you are unable to pay
  • GA
  • 30327
Phone
07/08/2015 Yes
  • Consumer Loan
  • Installment loan
  • Managing the loan or lease
  • CA
  • 90012
Postal mail
03/07/2015 No
  • Consumer Loan
  • Installment loan
  • Managing the loan or lease
  • WI
  • 54304
Web
03/06/2015 No
  • Debt collection
  • Payday loan
  • Taking/threatening an illegal action
  • Sued w/o proper notification of suit
  • ID
  • 60563
Web
03/04/2015 Yes
  • Consumer Loan
  • Personal line of credit
  • Shopping for a line of credit
  • VA
  • 22026
Phone Servicemember
03/04/2015 Yes
  • Payday loan
  • Can't contact lender
  • CA
  • 90038
Web
02/20/2015 Yes
  • Payday loan
  • Can't stop charges to bank account
  • CA
  • 92707
Web
02/14/2015 Yes
  • Debt collection
  • Payday loan
  • Communication tactics
  • Threatened to take legal action
  • MO
  • 63108
Web Servicemember
02/02/2015 Yes
  • Consumer Loan
  • Installment loan
  • Problems when you are unable to pay
  • CA
  • 91790
Web Servicemember
12/30/2014 Yes
  • Consumer Loan
  • Installment loan
  • Managing the loan or lease
  • UT
  • 84088
Web
12/28/2014 Yes
  • Consumer Loan
  • Installment loan
  • Taking out the loan or lease
  • GA
  • 30296
Web
12/12/2014 Yes
  • Mortgage
  • Conventional fixed mortgage
  • Application, originator, mortgage broker
  • NJ
  • 08046
Web
10/07/2014 Yes
  • Consumer Loan
  • Personal line of credit
  • Shopping for a line of credit
  • CA
  • 95687
Postal mail
09/11/2014 Yes
  • Consumer Loan
  • Installment loan
  • Shopping for a loan or lease
  • CA
  • 92014
Web
08/26/2014 Yes
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • Improper contact or sharing of info
  • Talked to a third party about my debt
  • WI
  • 53121
Web
08/12/2014 Yes
  • Consumer Loan
  • Installment loan
  • Problems when you are unable to pay
  • CA
  • 92392
Web
07/24/2014 Yes
  • Consumer Loan
  • Installment loan
  • Managing the loan or lease
  • CA
  • 90045
Web Older American
05/12/2014 Yes
  • Consumer Loan
  • Personal line of credit
  • Account terms and changes
  • CA
  • 92262
Web
05/01/2014 Yes
  • Debt collection
  • Payday loan
  • False statements or representation
  • Attempted to collect wrong amount
  • GA
  • 30094
Web