Quality S Investments CFPB Complaints

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2000 Latest Complaints
Date Received Timely Response Product Issue State / Zip Submitted Via Tags
06/25/2021 Yes
  • Mortgage
  • Other type of mortgage
  • Trouble during payment process
  • CA
  • 91766
Web
I purchased my home back in XXXX during that time my 2nd mortgage has exchanged hands. The last known mortgage company was back in XXXX by XXXX, when I filed bankruptcy and unknown to me it seems this was no longer something you can file bankruptcy on. I reached out to my 1st mortgage company to refinance back on XXXX and that is when I found out there was a lien on the second mortgage which was owned by Sortis. Since the bankruptcy I never received any communication from XXXX or Sortis regarding the sale of the loan including any information regarding my debt obligation. In XXXX I contact Clear Spring Loan Servicing that was handling the loan for Sortis to see if we can settle or come to some sort of agreement and Clear Spring indicated the amount I was offering that the investor would not take my offer. At no point in time did they discuss options with me and phone communication had ceased. In XX/XX/XXXX, I received a notice finally from Sortis that the loan had been sold to XXXX XXXX XXXX. Comes to find out during these last XXXX years the loan has accumulated interest and late fees that totaled up to {$80000.00} on top of the loan itself. Now XXXX XXXX XXXX is claiming the principal obligation and the interest and late fees. In my opinion XXXX and Sortis have violated my consumer rights, I was never given any opportunity to discuss options back in XXXX to now and now forced to pay {$80000.00} in interest and late fees. I find this very unfair to me as a consumer and according to XXXX XXXX XXXX that was unfortunately out of their control.
10/19/2020 Yes
  • Debt collection
  • Mortgage debt
  • Attempts to collect debt not owed
  • Debt was paid
  • FL
  • 33810
Web Servicemember
This letter was sent to XXXX Dispute Department on XXXX XX/XX/XXXX and the disputed amount is {$18000.00}. The letter stated, " This account is past the statute of limitations for the state of Florida. Delete this account immediately. If this account is not deleted please sent me foreclosure documents to include a copy of all documents that was used as the method of verification for this account. Please send the documents that include all original signatures, send my complete payment history, send my balance history, send any insurance accounts, send my interest rate disclosures, and send my payoff disclosures. This account is past the statute of limitations for the state of Florida. Delete this account immediately ''. This letter was sent to XXXX Dispute Department on XXXX XX/XX/XXXX. This account has been satisfied with XXXX XXXX XXXX XXXX ( XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX ). The letter stated, " The date last active for XXXX is XXXX XX/XX/XXXX, and XXXX also shows last reported XXXX XX/XX/XXXX. This is in conflict. Delete this account immediately.
03/10/2022 Yes
  • Debt collection
  • Mortgage debt
  • Attempts to collect debt not owed
  • Debt was already discharged in bankruptcy and is no longer owed
  • OH
  • 43110
Web Older American, Servicemember
Sortis Financial Inc. has placed a bad debt on my credit report and placed a lien on our property, asking for {$51000.00}, the original loan amount was {$23000.00}, the rest is interest. I am totally unaware of Sortis Financial Inc. and any debt supposedly owed to the company. I have contacted our attorney for our XXXX XXXXXXXX documents which show that back in XXXX XXXX XXXX XXXX was added to our XXXX XXXXXXXX for the amount of {$23000.00}. I had this debt from XXXX, this debt was discharged XX/XX/XXXX. I note here that Sortis Financial Inc. has never contacted me about any alleged debt, if they had I would have told them they purchased a Bad Account for Collection. I can not be held at fault for Sortis Financial being ripped off by the people they purchased the debt, company name unknown. At any rate, Sortis Financial Inc. actions are unwarranted and have caused us harm affecting our home mortgage refinancing application, this very well could cause us the loss loan. Sincerely, XXXX XXXX XXXX XXXX
10/21/2020 Yes
  • Debt collection
  • Mortgage debt
  • Took or threatened to take negative or legal action
  • Threatened to sue you for very old debt
  • MA
  • 02151
Web
in XXXX I refinanced my existing 80/20 mortgage loan with XXXX XXXX. XXXX only refinanced 80 % ( $ XXXX ) and told me that 20 % ( $ XXXX ) was considered a " loss '' and I did not need to pay. I never heard about the 20 %. In XX/XX/XXXX Sortis Financial squired this 2nd mortgage debt from some other institution and NEVER notified me for 8 years. I have never defaulted on my mortgage with XXXX since XXXX. Now XXXX I tried to refinance my home, I was not able to be approved because Sortis Financial placed a lien on my home title. Sortis Financial wants $ XXXX as they have accrued 8.125 % interest in 8 years ( $ XXXX + $ XXXX ). I have tried for 2 months ( XXXX to now ) they have not budge release the lien. It has caused me stress, made loose refinance and loose money. I am getting into more debt because of no refinance. now $ XXXX in debt and could soon default on my mortgage. I need help to resolve this situation. 940 CMR 7.07 ( 24 )
09/29/2020 Yes
  • Debt collection
  • I do not know
  • Attempts to collect debt not owed
  • Debt is not yours
  • NC
  • 27405
Web Older American
I just received, XX/XX/2020 a letter from Sortid Financial about a debt I never had. I immediately contacted Sortis and told them I have never had a XXXX. I do not even know the company. A customer service rep yelled at me, Youre a liar and you are going to be responsible for this loan. I am not going to be responsible for a loan I do not owe. I want Sortis Financial company and whoever XXXX is to leave me alone. I also want them investigated for trying to scam elderly to own loans that is not theirs I believe this is an attempt to scam the elderly because I have never had a XXXX and do not understand why I am being contacted that I did..
07/06/2021 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Information belongs to someone else
  • FL
  • 32301
Web
I am a victim of identity theft. The account was opened without my knowledge, consent or authority. I have no idea how the theft took place, nor do I have knowledge of the suspects. I did not receive any money, goods, or services as a result of the identity theft.
06/09/2021 Yes
  • Mortgage
  • Other type of mortgage
  • Applying for a mortgage or refinancing an existing mortgage
  • MD
  • 20659
Web
12/04/2020 Yes
  • Debt collection
  • Payday loan debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • AZ
  • 85641
Web