Quality Recovery Services, Inc. CFPB Complaints

2000 Latest Complaints

Date Received	Timely Response	Product	Issue	State / Zip	Submitted Via	Tags
09/18/2020	Yes	Debt collection Other debt	False statements or representation Attempted to collect wrong amount	GA 30213	Web
This complaint is about Quality Recovery Services AND XXXX for inaccurate false reporting. Please read below : I have disputed with XXXX several times and presented evidence. I complained to XXXX that this company is reporting inaccurate information in 2 separate reports on my credit. They are reporting the same account on my credit report, twice, with different origin dates, account numbers, and amounts allegedly owed. First ( in a letter Quality Recovery Services sent me ) they claimed I owed {$4000.00}. After my first dispute they reported I owed {$2600.00}. They then added a second report to my credit claiming I owe {$2800.00}. XXXX is currently allowing them to report the same account twice, with falsified information. The different reporting being reported to and allowed by XXXX ( that is on my credit ) goes as follows : Report # 1- account number ends in XXXX, amount owed is {$2800.00}, original amount owed is {$2100.00}, first date of delinquency is XX/XX/2015. Report # 2- account number ends in XXXX, amount owed is {$2600.00}, original amount owed is {$2000.00}, first date of delinquency is XX/XX/2015. Quality Recovery Services/ Original Creditor : XXXX and XXXX XXXX and Country is currently reporting a negative listing to XXXX regarding the above referenced account ( ID # XXXX ). Based on my records, I can find no reason for you to report such a history. A review of the records included with this letter will prove that Quality Recovery Services is reporting false information to XXXX. The alleged debt owed is from a property I once lived in. The following documents, which are included with this letter, are as follows : 1. Check Paid to Original creditor XXXX/ XXXX XXXX and XXXX on my behalf for an amount owed. Along with an email sent from the organization that paid XXXX on my behalf 2. Bank Statement showing money, in the amount of {$160.00}, taken out and paid to Radco ( for monies owed ) on XX/XX/15. The same day I rented a XXXX and moved ( which the bank statement also shows ) 3. Judgement on Pleadings/ Order and Judgement 4. Application To Execute Writ of Possession. I was served with eviction papers by the original creditor on XX/XX/2015. A payment, on my behalf, in the form of a check, for the amount of {$660.00}, was written out to XXXX XXXX XXXX and XXXX on XX/XX/2015. See the included email with check and bank statement as proof of payment. Due to eviction, I voluntarily vacated this unit on XX/XX/2015, and self evicted. The same day I vacated the unit I made a payment of {$160.00} to go with the payment of {$660.00}, for a total payment of {$820.00} made to XXXX XXXX XXXX and XXXX before! vacated. I went to the XXXX County Courthouse and found the Order and Judgement and Application To Execute Writ Of Possession, on which there is falsified information. The management company who filed the Application To Execute Writ Of Possession, on behalf of XXXX, falsely states they had not accepted any money as of XX/XX/2015 ; when in fact they had accepted a total of {$820.00} before XX/XX/2015. Because this payment was accepted, legally, the eviction process should have been dismissed by the court. Because this payment was not reported to the court, eviction was illegally obtained. Additionally, because there is falsified information in the Application To Execute Writ Of Possession this judgment was also illegally obtained making the judgment null and void. Therefore any company or debt collections agency claiming I owe this debt should cease and desist any efforts to collect this debt. The erroneous status of your credit reporting and records is unacceptable. False reporting of this debt to ANY and ALL credit agencies should IMMEDIATELY stop. ANY and ALL records of this falsely reported debt should be removed from my credit IMMEDIATELY. I invite you to submit a competed XXXX XXXX XXXX to XXXX to remove the negative notations. Upon removal of negative notations, I agree to hold your company harmless from any and all inconvenience and damage related to it. This information and documentation is critical and time sensitive. Within less than thirty ( 30 ) days, I will be damaged partially because of the discrepancy with your reported records. Title 15, Section 1666 of the United States Code, I requires your response within thirty ( 30 ) days.
12/14/2022	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Problem with a credit reporting company's investigation into an existing problem Their investigation did not fix an error on your report	GA 30253	Web
I reached out to the XXXX by mailing a letter XXXX XX/XX/XXXX asking them for verification on Account XXXX I requested them to please investigate and delete from my credit report because I knew it wasn't accurate. It lacked any information about who was the debt collector reporting this inaccurate information that also violated my rights. They responded that they " verified the information ''. After they sent this I asked them to send me a breakdown of what they are alleging that I owe, the breakdown of fees, or bills and who the information came from. They DIDN'T RESPOND. I waited until to this matter was followed up with another letter from me on until XX/XX/XXXX to send a reminder letter and said they needed me to verify my identity. Which I did. On XX/XX/XXXX XXXX finally responded with who was reporting this inaccurate information and they told me Quality Recovery Systems. Being that XXXX received my dispute back in XXXX via XXXX they were well aware of my dispute and decided to disregard my dispute AND ignore all my request for validation. They are claiming that this is a medical bill. I am allowed under the HIPAA law ( Health Insurance Portability and Accountability Act of XXXX ) to protect my privacy and medical records from third parties. I do not recall giving permission to ANYONE, for them to release my medical information to a third party. I understand that the HIPAA does allow for limited information about me but any details may only be revealed with the patients authorization, therefore my request is twofold and as follows : Validation of Debt and HIPAA authorization - Please provide a breakdown of fees including any and all collection costs and medical charges- Please provide a copy of my signature with the provider of service to release my medical information to you Please note that withholding the information you received from any medical provider in an attempt to be HIPAA compliant will be a violation of the FDCPA because you will be deceiving me after my written request. I am requesting full documentation of what you received from the provider of service in connection with this alleged debt. IT HAS NOW BEEN OVER 90 DAYS SINCE THEY HAVE RECEIVED MY ORIGINAL LETTER. Being that they haven't responded means that they couldn't verify the information and therefore not only violated FDCPA but also HIPAA. This account, account numbeXXXX XXXX XXXXneeds to be removed from my credit report immediately being that it is inaccurate and violates the regulations of the FDCPA and HIPAA.
05/26/2019	Yes	Debt collection Mortgage debt	Attempts to collect debt not owed Debt is not yours	GA 30907	Web
It's bad enough for a collection to be placed on your credit that you do not owe. Even worse, the company has no recollection of my account. I have attempted numerous times to contact this company in regards to a collection that has been added to my credit. The client 's name that they " claim '' i owe money to is an apartment complex, called XXXX XXXX XXXX XXXX, that has conveniently been bought out by another company over two years ago and no longer has any records to indicate that I did not break my lease and departed from them legally. What makes it worse is that I had a roommate at the time who was violent and was ultimately my reason for leaving. The company was so helpful in making sure I had written letters, signed documents, and paid my portion of the rent and any remaining fees so that nothing would be tied to me. I see now that was a lie. And now this establishment is callled XXXX XXXX with no documents in regards to me from its predecessor. How convenient. I left the complex in XX/XX/XXXX and I did not hear a word from anyone claiming I owed money until XX/XX/XXXX. First, I owed almost {$3700.00}. Now after disputing this amount for at least the third time, and most recently with XXXX, it was concluded that I apparently owe {$2700.00} when the original amount was {$2400.00}. Somehow, it changes on my credit score every time i look into it. This is utterly ridiculous. Conveniently, now that the apartment complex no longer exists,, the new company can not find any information or files from when I lived there, which included me signing the proper paperwork to be removed from the lease as well as providing them with a notice and I needed to pay my portion of the rent for the last month i was there. Although, I do have a picture of the money order I have to the company which they accepted and I will attach that. Also, I have a copy of my 30-day notice stashed. I still have yet to talk to anyone in the company about my account because either I call this quality recovery " company '' no one can help me with my account because it can not be found, or I am threatened by them with the use of vulgar language. After several attempts, there was only ONE time I was ever given was an amount.. just told them my FIRST name, but didnt verify a thing and theyre asking for my card information. She wast even able to tell me why I hadnt received anything about the collection in the first place. Lies. Unprofessional.
07/07/2022	Yes	Debt collection Other debt	Attempts to collect debt not owed Debt is not yours	GA 30252	Web
On XX/XX/XXXX, I sent a letter by certified mail to the credit bureaus stating that this debt does not belong to me. This is for an apartment that was in my mother 's name in which she filed a XXXX XXXX and this apartment complex was listed on her list of creditors. My sister and i were living with my mom at this apartment complex but only as occupants and they are trying to make me pay for something that had to do with my mom. The collection agency is called Quality Recovery Services and the amount is for {$9100.00}. Despite my written requests, the unverified item mentioned above still remains on my credit report in violation of Federal Law. In the results of their re-investigations, they stated in writing that they verified that these items are being reported correctly? They still have not identified who in their company verified the accuracy of this account or how they verified it? I had previously pointed out to them, XXXX XXXX XXXX, XXXX XXXXXXXX XXXX defines Verification as, Confirmation of correctness, truth or authenticity, by affidavit, oath, or deposition. Affidavit of truth of a matter stated and object of verification is to assure good faith in averments or statements of a party. What this means is this company must be willing and able to produce a document that proves the account ( XXXX ) in dispute belong to me and the information being reported is accurate and they must be able to do this in a court of law. Someone in your their company must authenticate the documents in their files that were used to verify the disputed account and to do this they must have 1st hand knowledge of the alleged account and all that has ever transpired for the alleged account, under oath and under the penalty of perjury. They failed to provide me with verifiable proof required for their company to post the account listed above is evidence that it does not exist and therefore is proof that they cant properly Verify the accuracy of this disputed account. Please be advised that under Section 611 ( 5 ) ( A ) of the FCRA they are required to promptly DELETE all information which can not be verified. So can they please delete this from my credit report.
04/08/2019	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Incorrect information on your report Account status incorrect	GA 30087	Web
1 ) On XX/XX/XXXX I was allowed early release from my lease by XXXX at XXXX apartment complex. 2 ) On XX/XX/XXXX my application for apartment rental at XXXX XXXX XXXX XXXX was declined citing derogatory collections filed on my credit report. I ordered a copy of my credit report and found that Quality Recovery Service ( working with the aforementioned XXXX at XXXX XXXX ), had recorded debt owed in the amount of {$3300.00}, in error on my credit report. Quality Recovery Service later reduced this amount to {$1400.00} and later to {$330.00}, in an attempt to correct their error. 3 ) On XX/XX/XXXX I received a copy of a letter from XXXX at XXXX XXXX addressed to Quality Recovery Service informing them that I " was allowed to move out without termination penalty ''. 4 ) On XX/XX/XXXX I wrote a letter to Quality Recovery Service asking them to remove the collections from my credit report, which was placed in error, and to send me an invoice from the correct amount owed ( for water bill not yet received at the time of moveout, and prorated rent. ) I indicated in that same letter that I'm will to pay any amount owed, but Quality Recovery Service has refused to removed the {$330.00} from my credit report. The problem is that I'm willing to pay this amount but not until they correct their error by removing it from my credit report and billing me! Even after I make the payment, the record on my credit report would only show paid in full, when they should not have placed any amount on my credit report in the first place. I am pleading with CFPB for assistance in getting Quality Recovery Service to first removed the error from my credit report then invoice me for the correct amount and If I refuse to pay, that is only when they should report a delinquency to credit reporting agencies. They can't just reduce the amount of their error, they have to reverse the error and invoice me the correct amount to pay!
01/25/2016	No	Debt collection I do not know	Disclosure verification of debt Not given enough info to verify debt	MA 01854	Web
I started communications via phone and email with this company QUALITY RECOVERY SERVICES INC XXXX XXXX XXXX XXXX XXXX, GA XXXX ( XXXX ) XXXX in regrads an amount of money owed to Date Reported : XXXX Date Assigned : XXXX Creditor Classification : Rental/Leasing Creditor Name : XXXX XXXX XXXX Account Number : XXXX Account Owner : Individual Account. Original Amount Owned : {$2300.00} Date of XXXX XXXX Delinquency : XXXX Balance Date : XXXX Balance Owned : {$2300.00} Last Payment Date : N/A Status Date : XXXX Status : D - Unpaid Comments : Consumer disputes after resolution I 've disputed this account with XXXX numerous times and still have not received any resolution to properly handle this so called debt or even proper documentation that would proof or show that some sort of contract was made and signed by me obligating me to pay this amount of money, maybe a bill for services provided to me or of any goods sold to me but so far nothing I 've also talked on the phone to representatives from this company and i gave them my current mailing address, phone number and email so they could send validation of this debt but instead what they did was to use the information given by me to them as method to verify information with XXXX which ended my second attempt to dispute the debt through XXXX I have started a XXXX attempt through XXXX fraud dept to dispute this debt conf # XXXX initiated XXXX/XXXX/2016 with the purpose to help me close this item which is in the collections section on my credit report and that is currently hurting my credit score in a monthly basis preventing me from qualifying to apply for a mortgage to buy a house
01/16/2018	Yes	Debt collection Other debt	Written notification about debt Didn't receive notice of right to dispute	GA 30680	Web	Servicemember
On XX/XX/XXXX, I had rented a 1 bdrm apartment for $ XXXX/mos for a 6 month term at XXXX XXXX in XXXX XXXX, Sc. This collections balance had NOT shown up on my credit until recently. They had initially reported that I owed {$2100.00}. I then reached out to their parent company, XXXX XXXX, and spoke via email with XXXX XXXX regarding this erroneous charge as I only had a 6mos lease there. I had then sent XXXX some backup documestation, including my written notice to vacate, dated on XX/XX/XXXX. XXXX had then stated that this community required a 60 day notice, and I had only given a 48 day notice. She had also indicated ( via email ) that she was " unsure '' as to what this balance was from as nothing was documented. I agreed to pay her the prorated amount between the 48 day to 60 day notice, but I REFUSE to pay $ 2k+ as 1 ) I DID NOT owe it 2 ) Why was I never notified of this for 3 years? 3 ) I have EVERYTHING documented and never once did the former leasing agent reach out to me for this supposed " past due amount ''. With that being said, XXXX had decreased the amount due on my credit report {$1000.00}, which proves my point that that $ 2k+ balance was never owed & why would they randomly knock off half of the amount due? As I told XXXX, I will pay the prorated amount owed between the 48/60 day notice on the apartment, because that is owed per the contract. However, I will NOT pay this $ 1200+/- balance they are showing that is due because it is n't. And I have plenty of backup documentation to prove it.
02/19/2021	Yes	Debt collection Medical debt	False statements or representation Attempted to collect wrong amount	GA 30236	Web
on XX/XX/2021, i sent QUALITY RECOVERY SERVICES, INC 2 letters to their main and corporate offices regarding the alleged debt of {$400.00} that i dont owe.it has been over 30 days since i sent the letters and neither office hasn't responded within the 30 days allowed by law.this inaccurate information is damaging my life and keeping me from getting things that i need.Please be advised that I hereby dispute the validity of the alleged debt listed above in its entirety. I request verification of the alleged debt. Specifically, I request the following items for verification : ( 1 ) a copy of a contract or agreement signed by me and the alleged original creditor that expressly authorized my legal obligation to pay the amount that you are now attempting to collect from me ; ( 2 ) proof that you are authorized to collect the debt on behalf of the original creditor or as owner, which may include a debt collection contract, if a debt collector, or bill of sale, if a debt buyer ; and ( 3 ) evidence and itemization of the amount due on the alleged debt, which may include proof of payment and receipt by me of any funds loaned or proof of charges for funds advanced for me. You are illegally attempting to collect the subject alleged debt because I do not owe that amount. Cease and desist all collection activity, including all reporting to consumer reporting agencies
04/10/2019	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Incorrect information on your report Account status incorrect	GA 30087	Web
The response from Quality Recovery Services indicated and agreed with my complaint that instead of correcting their error they made in wrongfully placing derogatory collections on my credit report they simply reduced the amount. Once they accepted that they had made a mistake as I was allowed to move out without penalty, the should have immediately COMPLETELY REMOVED the derogatory collections and send me a new bill. I never refused to pay {$330.00}, they just simply never invoiced me but instead chose to skip the invoicing step and illegally placed {$330.00} on my credit report!! They also indicated that the refused registered mail was simply asking me to provide evidence that I do not owe the reduced amount, the amount they never billed me for separately, once they found they had made a mistake! I never said I didn't owe or wouldn't pay for any amount rightfully incurred upon move-out, I'm simply asking Quality Recovery Services to do the right and legal thing by REMOVING THE AMOUNT WRONGFULLY PLACED ON MY CREDIT REPORT without billing me, then bill me and I will pay. If they refuse to follow the correct legal procedure then I will have no further choice but to have a judge decide if they handled this derogatory Collections without FIRST billing me correctly and allowing me legal time to pay BEFORE placing on my credit report.
08/13/2018	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Problem with a credit reporting company's investigation into an existing problem Their investigation did not fix an error on your report	GA 30253	Web
I noticed a couple of months ago there was an account added to my credit report by XXXX XXXX XXXX. It surprised me because it is a very old account. It was involved in a bankruptcy case in XX/XX/XXXX. I'm not sure why they would now add this account after all these years. The statue of Limitations for collection is up being that it is past 6 years, and it was in bankruptcy!!! I reached out to the 3 credit bureaus to tell them about their unfair credit reporting. XXXX and XXXX deleted this account from my report. But on XXXX it still remains.On my credit report they have date of delinquency as being XX/XX/XXXX and date reported XX/XX/XXXX and date assigned XX/XX/XXXX. Clearly this is a blatant case of re-aging my account. And that is a direct violation of the FCRA, Fair Credit Reporting Act. Also I disputed this with XXXX on XXXX XXXX and there is no mention of my dispute listed on my account as of XX/XX/XXXX. Clearly another violation of the FCRA. This illegal and unfair. This incorrect reporting is hurting my credit. I am also contacting the XXXX and the Attorney General Office to let them know what they are doing to consumers. They need to delete this NOW!!!!
09/04/2018	Yes	Debt collection Other debt	Took or threatened to take negative or legal action Sued you without properly notifying you of lawsuit	GA XXXXX	Web
I repaid the debt for rent in XX/XX/XXXX. Now they're trying to collect liquidated damages -- XX/XX/XXXX. When I submitted proof to the court XX/XX/XXXX that I'd be out of town taking a XXXX XXXX XXXX in California in XX/XX/XXXX, I heard nothing until today, XX/XX/XXXX, I received a letter addressed to my job instead of my XXXX XXXX , which the court had sent notice XX/XX/XXXX, that I am due for trial XX/XX/XXXX. I had called the collection agency -- Quality Recovery Services -- what monies did they mean, they told me for liquidated damages for breaking the lease. I explained to them I was a crime victim and the roommate had stolen from me. I had not deliberately broken the lease. Now they're trying to ruin me by dragging me to court again and getting more money. This is abuse of the process. Liquidated damages are for losses, but not to be punitive. When I repaid them through garnishment, not only did they take {$300.00} every two weeks, they lost track of the payments. Fortunately my boss had kept a record. We were almost double charged. I have a real estate license now, and this is affecting my profession and my job. This needs to stop.
07/26/2016	No	Debt collection Other (i.e. phone, health club, etc.)	False statements or representation Attempted to collect wrong amount	GA 30121	Web
We lived in apartments in 2013. I was 7 months pregnant and our ac was broken. We called maintenance everyday. they kept telling us it was fixed and it never was. We told them we were going to call code on them. They told us we could move out and not to call code and they would give us something in writing and never did. We moved out and they did n't put it on our credit report for 2 months. We found out that the apartments were sold 2 months after we moved out. We have contacted the current owners and they say they have nothing on us. They told us they may have sold the debt to Quality Recovery Services. We were never notified that this was being placed as a debt. They only reason I found out is because I checked my credit report. Also I have disputed this on XXXX and I sent them a paper requesting documentation of who the managers were, who they maintenance workers were, who owned the complex, ect. I have not received any documents from them telling who they were. They have now put this on our credit report XXXX times. XXXX for the XXXX of XXXX and XXXX for the Quality Recovery Services.
03/22/2018	Yes	Debt collection Other debt	Attempts to collect debt not owed Debt is not yours	GA 30034	Web
Resently, I received another letter in reference to an apartment complex I lived in. I went to court because the apartment complex never fixed my ac unit that was out for 3 months. I went to court for dispossessory action against me for this apartment complex and I disclosed to the judge about a clause in the lease. However, I lost because I signed a separate paper created by the apartment to give me concession for the time I did not pay for rent. If I didn't sign the document then I would have be awarded claim. Nevertheless, I moved in XX/XX/2013 because I was assaulted in the apartment complex by 7 people. The apartment was aware because the security officer seen it and came to help. Furthermore, management property that was originally over the property stated to me that because of the lynching incident that I have a right to leave. However, I been receiving tactic letter for settlement. Furthermore, I have checked my consumer report and this debt is not on there and I do not owe.
04/04/2022	Yes	Debt collection Other debt	Written notification about debt Didn't receive notice of right to dispute	FL XXXXX	Web
I moved in XXXX XXXX XXXX XXXX on XX/XX/16. There were repairs that needed to be completed on the apartment. While staying in the apartment with my young daughter and husband we experienced many unresolved issues. Cold nights no heater. Then hot on hot days no a/c, also water damage. The above apartment bathroom water would drain all down my bathroom walls. I continued to complain and speak the the office manager at that time XXXX XXXX. Once she came to my apartment and saw all damages she advised it would be fixed however that was not done. I told her I would be moving out due to the conditions she told me to provide a letter and that this would not go on/impact my credit. No one never reached out to me. I saw a debt collector on my credit report when called to find out what was going on I was shocked that it was for XXXXXXXX XXXX XXXX. The representative advised I do not owe rent but I owe a fee for not giving enough notice that I was moving out.
03/03/2016	No	Debt collection Other (i.e. phone, health club, etc.)	Disclosure verification of debt Right to dispute notice not received	IL 604XX	Web
This debt is from a residence of 4 years ago, we were never sent a letter of intent to collect a debt. I did not receive a notice of right to dispute, nor did I receive any phone calls to collect a debt from XXXX XXXX, as I did n't realize I was being charged. Upon review of my credit report, the balance was sent to collections. I called the collection company to offer a settlement of {$500.00} and she laughed at me over the phone, lied to me about her title at the company, and then was very offensive, talking to me like a child. She offered me a settlement amount that was over my means, telling me that her supervisor approved that amount. When I asked to speak to a different supervisor, she stated " I AM THE SUPERVISOR LADY '', and she was very rude and offensive. I then spoke to another " supervisor '' who stated she was the supervisor, and unfortunately they could n't help me lower the settlement amount.
05/26/2021	Yes	Debt collection I do not know	False statements or representation Attempted to collect wrong amount	SC XXXXX	Web
I have submitted complaints XX/XX/2021 I dont think the officail understand what i was saying I did not say the police report as fraud it was proof that my wallet was indeed stolen and that people have been using my information also submitted letters from my lawyers sent to all entity 's all I have never been issued a credit by or was I never contracted with quality recovery service this has been a hard ship burden on my life i have not been able to apply for credit or a home because of this fraud I will seek full damages I demand you take this fraud off my credit report asap! as I said in my perceived complaint before i will attach my id & police report & the letter from my layers sent to these enitys with late responds with more fraud documents with no vaild proof of contract or proof of credit issued this have volated my rights if these account do not get removed I will be sues eveyone involved.
03/28/2023	Yes	Debt collection I do not know	Attempts to collect debt not owed Debt is not yours	GA 30189	Web
This guy keeps calling my phone with the name XXXX XXXX. At first he was leaving me very vague voicemails saying to call him back. After multiple times calling, I picked up the phone and he stated he was calling about a recent XXXX despute and refused to tell me any more information about the dispute and where so I hung up. He did keep calling for multiple weeks, I finally picked up and ask for him to stop calling. At this time I looked up his number on XXXX and realized he was a debt collector from quality recovery services which after checking my credit report I see that they are reporting on XXXX but not XXXX or XXXX. This is not my debt nor can this debt be verified with my wet signature and what they are reporting is fraud, I never seen, heard or delt with this company. May you all please help me with this situation because it's hurting my credit and it's false information. Thank you
05/10/2017	Yes	Debt collection Other debt	Attempts to collect debt not owed Debt is not yours	GA 30021	Web	Servicemember
I have sent Quality re covery services, inc money orders showing I did not live in XXXX XXXX in XXXX of XXXX they keep sending me a lease from XXXX like that proves something. I sent them proof that it was n't the first time this complex has tried to say I owed them when I did n't. they changed management many times because of their not so ethical tactics. I have never owed or ever paid my rent late, I 've told this collection agency that this is false information and not true and to remove this off of my credit report. I know that they do not have a contract that I signed with them, showing me an old lease is not sufficient especially since I sent proof of money orders paid to another complex in XXXX of XXXX . Please have them remove this information from my credit report. Thank you, sincerely
10/19/2016	No	Debt collection Other (i.e. phone, health club, etc.)	Communication tactics Threatened to take legal action	GA XXXXX	Web
This morning XX/XX/2016 I received a phone call during my working hours by a collection company call Quality Recovery Service, Inc My boss told the woman that was in classroom with my students and could she take a message. The woman said no because I really need to speak to her about a personal issues. I have ask them not to call me on my job at all but they did anyway by harassment me. She was very unprofessional and extroidnarily accusatory towards me on the phone. The woman on phone stated that she 's been trying to call me but I have n't received no phone calls on my personal phone but on my job only. Then she threatened me by saying she will have my wages garnish and and take legal actions towards me if I do n't make any payments. She was so rude on phone with and hung up the phone on me.
08/01/2017	Yes	Debt collection Other debt	Attempts to collect debt not owed Debt was paid	GA 30093	Web
Hello to whom may read this, I have been working on Quality Recovery Service collection company for approximately 2 years and I requested for an removal from my XXXX credit report which debt has been paid in full. The date collection was filed on was XX/XX/XXXX, updated status is paid and full as of XX/XX/XXXX in the full amount of {$4200.00} balance is now at XXXX ( XXXX ). I have also submitted attachments far as explaining the account has been paid in full. I have worked with XXXX XXXX as well to help me remove this collection and they have challenged this collection for a year ( exact date XX/XX/XXXX ). I have made my payments for deletion and nothing has been removed. Please with your help to seek the satisfaction of removing from XXXX credit report ( see attachment )
08/29/2017	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Incorrect information on your report Personal information incorrect	GA 30281	Web
All of the following phone and address are incorrect. I have a son with same and when he uses my address they attempt to associate his phone numbers with me. Please removed the addresses listed below. I have updated my licensee to say XXXX, to avoid further mix-ups. XXXX XXXX XXXX XXXX, XXXX, GA XXXX XX/XX/XXXX XXXX XXXX XXXX XXXX, XXXX XXXX, GA XXXX XX/XX/XXXX XXXX XXXX XXXX, XXXX, GA XXXX XX/XX/XXXX Telephone Numbers Reported : ( XXXX ) XXXX ( XXXX ) XXXX ( XXXX ) XXXX ( XXXX ) XXXX ( XXXX ) XXXX ( XXXX ) XXXX ( XXXX ) XXXX ( XXXX ) XXXX ( XXXX ) XXXX ( XXXX ) XXXX ( XXXX ) XXXX ( XXXX ) XXXX ( XXXX ) XXXX ( XXXX ) XXXX ( XXXX ) XXXX ( XXXX ) XXXX ( XXXX ) XXXX
06/13/2017	Yes	Debt collection Mortgage debt	Took or threatened to take negative or legal action Threatened or suggested your credit would be damaged	GA 30349	Web
Quality Recovery service XXXX XXXX XXXX XXXX Was remove from my credit report back in XXXX and XXXX the item reappeared back on my credit report with different balance.This company garnish my wages from a seasonal part time job. This is against the law. To remove item and place item back on my credit with different balance amount. I move from the apartment in good standing with a XXXX balance. Papers have been mail and fax to the agent and credit bureau. Please remove move this apartment off my report. Can you please remove Quality Recovery Service XXXX XXXX XXXX XXXX XXXX GA XXXX Account # XXXX
09/14/2018	Yes	Debt collection Other debt	Written notification about debt Didn't receive enough information to verify debt	FL 33324	Web
I have sent numerous debt validation notices and never received a response back from the creditor. As per the Fair Debt Collection Practice Act ( FCRA ), a creditor is supposed to response and no attempt to collect until they have responded. However, this creditor has not responded and is still attempting to collect, which is in violation of the FCRA. However, the creditor did not send the required information and is still reporting to the credit bureaus, which is in violation of the FCRA. My next step is to contact a consumer protection attorney unless the matter is resolved here.
08/24/2016	Yes	Debt collection I do not know	Cont'd attempts collect debt not owed Debt is not mine	GA 30281	Web
I have contacted XXXX to dispute this account that Quality Recovery Services is reporting on my credit file. XXXX stated that Quality Recovery Service stated that they verified the debt. How could Quality Recovery Service verify a debt that do not belong to me. I have notified XXXX and Quality Recovery Service that this debt was a result of identity theft and they have not removed this account from my credit file. I have trying to be patient about the situation but it seems as they are intentionally violating the FCRA. I need your help in getting this matter resolved quickly.
01/29/2018	Yes	Debt collection Other debt	Attempts to collect debt not owed Debt is not yours	GA 30032	Web
Derogatory collection on credit report - XX/XX/XXXX Harassased and threatened that interest would occur and that my credit would become even more damaged - XX/XX/XXXX XX/XX/XXXX - XX/XX/XXXX - Spoke with leasing manager of original creditor. No record of me being a tenant at the apartment complex, therefore she could not find if there any debts owed by me or if there were any debts at all. I contacted the 3rd party debt collector who then informed me in a passive aggressive manner that it did not matter that the original creditor could not locate any records.
04/07/2020	Yes	Debt collection Other debt	False statements or representation Attempted to collect wrong amount	GA 30680	Web
Quality Recovery Services in XXXX Ga has placed a debt not validated or owed on my credit report. The debt is unsubstantiated and the amount continues to change. First it was over {$2000.00} and within the last 30 days i have received a letter saying it's now {$1000.00} and change. It was not a settlement offer, just a new amount on a alleged debt that has yet to be shown as valid. i want them to stop contacting me and to take this off my credit report. They even went after my son and put it on his credit report and put him in collections.
04/25/2023	Yes	Debt collection I do not know	Attempts to collect debt not owed Debt is not yours	TX 77520	Web
I was an independent XXXX for XXXX. In approximately XX/XX/2022, I was assigned a truck equivalent to a XXXX XXXX XXXX to physically drive the unit itself from OXXXX XXXX XXXX The unit had a defect in which XXXXXXXX XXXX Dispatcher knew about and failed to relay to me. While in transport the lift gate came up causing substantial damages to a truck stop awning and city power lines endangering the safety of myself and other citizens. XXXX XXXX insurance carrier is responsible to handle any and all costs. The information given is inaccurate
02/13/2016	No	Debt collection I do not know	Cont'd attempts collect debt not owed Debt was paid	WA 98102	Web	Older American, Servicemember
A review of my credit report shows an erroneous charge by XXXX of {$2900.00} ; for what I do not know. Upon my departure from my rental unit in 2011, I paid all rents due. Now they seek a large sum of money for services I did not incur. In so doing, they violate the Consumer Protection Law and the Fair Debt Collection Act. This erroneous credit reporting has greatly impacted my way of life in a negative way ; I am unable to experience the joy of renting an apartment or purchasing a car because of bad credit.
04/13/2023	Yes	Debt collection Other debt	Written notification about debt Didn't receive enough information to verify debt	GA 30052	Web
XXXX XXXX this Quality Recovery services reached out on behalf of XXXX at XXXXXXXX XXXX that I had a balance of XXXX. The date open is not correct, date last active is not correct on XXXX credit reports, date of last payment is not correct on XXXX credit Report. Which is a violation. This is impacting me from moving forward to buying a house for my family. Im ready to buy a home for my children. Im a XXXX XXXX and this collection with false statements are holding me back.
02/20/2018	Yes	Debt collection Other debt	Attempts to collect debt not owed Debt is not yours	OH 44108	Web
With XXXX, there is a debt through quality recovery services of XXXX which is false and it has ruined my credit report. I have written documentation that supports this to not be valid. This has been on my CR for 3+ years, and is hindering me and my XXXX children to living comfortably. I can forward the proof immediately ro support my claim. It is with XXXX XXXX XXXX apartment complex ) in the state of Georgia.
08/08/2019	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Incorrect information on your report Account status incorrect	GA 30655	Web
XXXX XXXX - Quality Recovery is reporting a collection # XXXX that I do not owe. I have already paid this collection off and they violated my 30 day right when they initially sent the collection. It is on my credit and should not be and I would like it removed, I do not know if it is on there as XXXX XXXX or Quality Recovery.
08/27/2019	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Problem with a credit reporting company's investigation into an existing problem Investigation took more than 30 days	GA 30106	Web
I have sent a letter out disputing this account asking for the contract with my signature. I sent a dispute 3 times asking for proof. XXXX, and XXXX has deleted this inaccurate account because it is not validate. I want this delete off my credit report, it has been over 3 months
07/13/2017	Yes	Debt collection Other debt	Threatened to contact someone or share information improperly Contacted you after you asked them to stop	GA 300XX	Web	Older American
Because i was trying to pay XXXX a month and the interate keep going up was trying to explain to them that i am on a fix income and all i could pay is XXXX a month and they told me i had to pay XXXX are my interate will keep going up which i dont have XXXX a month
03/29/2017	Yes	Credit reporting	Incorrect information on credit report Reinserted previously deleted info	OH 44120	Web
I rented an Apartment from The XXXX. The debt with this company was settled in Bankruptcy case # XXXX. The account was disputed and removed from my credit report. Now another debt collection agency has reopened the account and put the balance on my credit as past due.
01/05/2019	Yes	Debt collection I do not know	Attempts to collect debt not owed Debt was already discharged in bankruptcy and is no longer owed	GA 30349	Web	Servicemember
Sent a certified debt validation letter to the the XX/XX/2018 requesting the company to validate the debt. Have no recieved a follow up from the company. The was discharged through my bankruptcy and the account is still reflecting as if I currently owe the debt
05/29/2021	Yes	Debt collection I do not know	Attempts to collect debt not owed Debt is not yours	SC 29501	Web
COMPANY HAS RESPONED WITH FRAUD DOCUMENTS i HAVE ATTACH A POLICE REPORT ON MY BEHAV I AM A VICTIM OF ID THEFT AND MANY PEOPLE USE MY ID AND INFORMANTION FROM A STOLEN WALLET i HAVE LEFT ANOTHHER COMPLIANT I DONT UNDETSTAND WHATS GETTING MISCOMMUNICATION!
06/18/2019	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Incorrect information on your report Account information incorrect	GA 30655	Web
Quality Recovery Services # XXXX is reporting a balance that I do not owe. I have already paid this off. I should not have a balance on this account nor should it be reporting to my credit. I have paid this and it should not be reporting.
08/21/2017	Yes	Debt collection Other debt	Attempts to collect debt not owed Debt was paid	GA XXXXX	Web
Rent was {$XXXX} XXXX XXXX was there XXXX, XXXX, XXXX, XXXX, evicted.. Paid garnishment of $ 8,000+. Now wants another {$XXXX}. Mean and abusive ; thieves.
07/07/2022	Yes	Debt collection I do not know	False statements or representation Impersonated attorney, law enforcement, or government official	GA 30349	Web
I was called several times, the debt collector was being extremely rude then also attempted to impersonate, lawyer on the next couple of phone calls!
07/18/2023	Yes	Debt collection Other debt	Attempts to collect debt not owed Debt was result of identity theft	GA 30094	Web
Was a subject of identity theft in XXXX Credit report has a debt of XXXX from quality recovery service I had reported my identity stolen in XXXX hey
10/16/2015	No	Debt collection I do not know	Cont'd attempts collect debt not owed Debt was paid	NC 27610	Web
i paid XXXX long time ago and the collection is still on my credit file the collection agency is refusing to remove the collection XXXX
04/18/2015	No	Debt collection Medical	Cont'd attempts collect debt not owed Debt is not mine	GA 30213	Web
The debt collector claims we owe this bill. They say it was from a provider that almost XXXX me during a XXXX. I do not owe this debt.
03/24/2017	Yes	Debt collection I do not know	Disclosure verification of debt Right to dispute notice not received	GA 30071	Web
I recently applied for credit and was denied due to bogus duplicate accounts on my credit reports
08/23/2023	Yes	Debt collection Other debt	Took or threatened to take negative or legal action Threatened to sue you for very old debt	GA 30349	Web
I called and tried to tell them this is not my debt
04/12/2021	Yes	Debt collection Other debt	Attempts to collect debt not owed Debt is not yours	GA 30228	Web
Debt is not mine
01/04/2023	Yes	Debt collection Other debt	Written notification about debt Didn't receive notice of right to dispute	GA 30021	Web

12/14/2022	Yes	Debt collection Other debt	Attempts to collect debt not owed Debt is not yours	GA 30180	Web	Older American

12/02/2022	Yes	Debt collection Other debt	Written notification about debt Didn't receive notice of right to dispute	FL 33334	Web

08/04/2021	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Problem with a credit reporting company's investigation into an existing problem Investigation took more than 30 days	GA 30168	Web

06/17/2021	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Incorrect information on your report Information belongs to someone else	GA 30168	Web

12/09/2020	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Incorrect information on your report Account information incorrect	MN 55411	Web

06/30/2020	Yes	Debt collection I do not know	Attempts to collect debt not owed Debt was result of identity theft	GA 30349	Phone

10/24/2019	Yes	Debt collection Other debt	Attempts to collect debt not owed Debt is not yours	FL 33332	Phone

09/03/2019	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Incorrect information on your report Information belongs to someone else	GA 30349	Web

04/08/2019	Yes	Debt collection Other debt	Attempts to collect debt not owed Debt was paid		Phone

07/31/2018	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Incorrect information on your report Information belongs to someone else	GA 30046	Web

07/18/2018	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Problem with a credit reporting company's investigation into an existing problem Their investigation did not fix an error on your report	AL 36116	Web

02/22/2018	Yes	Debt collection Other debt	Written notification about debt Didn't receive enough information to verify debt	FL 33334	Referral

09/10/2017	Yes	Debt collection I do not know	Attempts to collect debt not owed Debt is not yours	GA 30094	Web

09/06/2017	Yes	Debt collection Other debt	False statements or representation Attempted to collect wrong amount	GA 30016	Web

09/06/2017	Yes	Debt collection Other debt	False statements or representation Attempted to collect wrong amount	GA 30016	Web

06/21/2017	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Incorrect information on your report Account status incorrect	WA 98003	Phone

06/11/2017	Yes	Debt collection I do not know	Attempts to collect debt not owed Debt is not yours	GA 30310	Web

05/02/2017	Yes	Debt collection Medical debt	Attempts to collect debt not owed Debt is not yours	GA 30038	Postal mail

04/04/2017	Yes	Credit reporting	Incorrect information on credit report Account status	GA 30157	Web

04/03/2017	Yes	Debt collection Other (i.e. phone, health club, etc.)	Cont'd attempts collect debt not owed Debt is not mine	GA 30083	Web

03/16/2017	Yes	Debt collection Other (i.e. phone, health club, etc.)	Cont'd attempts collect debt not owed Debt is not mine	GA 30034	Web

02/21/2017	Yes	Debt collection Other (i.e. phone, health club, etc.)	Taking/threatening an illegal action Threatened to sue on too old debt	GA 30101	Web

12/19/2016	No	Debt collection Other (i.e. phone, health club, etc.)	Improper contact or sharing of info Talked to a third party about my debt	GA 30274	Web

03/25/2016	No	Debt collection Other (i.e. phone, health club, etc.)	Disclosure verification of debt Not given enough info to verify debt	GA 30014	Referral

12/28/2015	No	Debt collection Other (i.e. phone, health club, etc.)	False statements or representation Attempted to collect wrong amount	GA 30039	Phone

11/27/2015	No	Debt collection I do not know	Cont'd attempts collect debt not owed Debt was paid	GA 30316	Web

03/17/2015	No	Debt collection Other (i.e. phone, health club, etc.)	Disclosure verification of debt Right to dispute notice not received	FL 33527	Web