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This complaint is against XXXX XXXX who works for Professional XXXX XXXX XXXX in XXXX Florida. Mr. XXXX became involved XX/XX/XXXX to help resolve a dispute we had with XXXX XXXX. XXXX XXXX put a new roof and siding on our home in XXXX after a hail storm. They did not complete the job as promised with many punchlist items left ( debris etc ), put the wrong color roof on and performed shoddy work on the siding ( siding started falling off within a year ) as well as wrong size downspouts etc. For this reason, we did not pay the remaining {$19000.00} of a {$55000.00} job. They contacted Mr. XXXX who negotiated a settlement in XX/XX/XXXX between us and XXXX. We agreed to pay almost all of what was owed and we set out a payment schedule. There was nothing signed other than an email from us agreeing in the email to pay the monies and to make every attempt to pay within the time period we set out. We made the 1st several payments in a timely manner but had trouble paying the remaining {$2400.00}. We emailed Mr. XXXX that we would pay {$1200.00} asap and the remaining {$1200.00} within 2 weeks. That is when Mr. XXXX emails became threatening. He threatened legal action on us if we did not submit payment in full within 24 hours. I reminded him that this was a payment schedule that we came up with and we never signed anything stating that we had to pay in full by that date. His emails became more XXXX and when I suggested that I may file a complaint against him, he became very angry and said that we were in breach of contract and that he was going to file an immediate lawsuit. My husband and I both then took time off work to scramble and come up with the full payment ( which negatively affected other financial obligations ), which we then sent that day to Mr. XXXX after which we never heard from him again. In addition, Mr. XXXX repeatedly called me on the phone between XXXX and XXXX even though I specifically asked him to email so as to keep a record of the conversations. In his phone calls he threatened legal action ( even though we made it clear from the beginning that we had every intention of paying but felt the amount we owed was too high based on all the shoddy work ). I will attempt to attach the email chain between myself and Mr. XXXX. Thank you.
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