Professional Collectors Corp. CFPB Complaints

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2000 Latest Complaints
Date Received Timely Response Product Issue State / Zip Submitted Via Tags
06/09/2023 Yes
  • Debt collection
  • Medical debt
  • False statements or representation
  • Attempted to collect wrong amount
  • WI
  • 53511
Web
Professional collector corporation is stealing money from me and i am sure other victims as well. This here proves that they are stealing money and someone needs to get involved to stop them so that people dont people become victims like my husband and i have been. I will prove that they have paid very little what was taken out of my husbands check to my medical bills. My husbands hard earned money and i am XXXX. This is in regards to complaint XXXX. First I have proof from the law library of Wisconsin that says about interest rate. When you were talking about Wisconsin statue XXXX you didnt put the whole law. You took pieces of the law and fit in where you thought it made you look good and not a liar. This statue XXXX says about liquated damages which is in reference to a signed contract. Dont worry i have proof That it was emailed to me by someone who works for the law library. Second thing you never answered why my documents I was served with start with XXXX to XXXX????. The records that were entered into ccap were from XXXX. Also XXXX have XXXX bills yet what was entered into XXXX shows XXXX bills. Third thing you said that you garnished his check on XX/XX/XXXX in the amount of {$350.00}, XX/XX/XXXX {$320.00}, XX/XX/XXXX {$440.00}, and XX/XX/XXXX {$340.00}. You straight out lied to the cfpb. The documents I have are straight from my husbands checks showing when they were garnished. They were garnished XX/XX/XXXX {$290.00}, XX/XX/XXXX {$380.00}, XX/XX/XXXX {$350.00}, XX/XX/XXXX {$320.00}, XX/XX/XXXX {$440.00} and XX/XX/XXXX {$340.00}. Obviously the dates dont add up. Nice way to try and confuse someone but i am too smart for that game. You are going to have to explain to someone for what happened to the money. It shows from beloit system only {$5.00} was paid in XXXX, nothing in XXXX. You took {$2100.00} and only paid Most of the money is unaccounted for, There needs to be accountability if youre going to steal from a XXXX working persons paycheck. You lied on what you said on what you paid on these bills. You paid in XXXX {$5.00}, In XXXX {$0.00}, XXXX {$0.00}, In XXXX {$210.00} And XXXX {$180.00}. So you took out {$2100.00} and only paid {$390.00}. This is right on the beloit health systems website. So you took out {$2100.00} and only paid out {$390.00}. Where is the remaining {$1700.00}? My husband works hard for us to survive. The 4th thing i Have is the proof That i took screenshots on what was actually paid to the hospital since the garnishment started in XXXX not XXXX of this year. You sent to the cfpb that you paid {$320.00}, {$440.00}, {$340.00} and {$260.00}. This is for a grand total of {$1300.00}. How did you get that you received {$350.00} yet only paid {$260.00}. Your math doesnt add up with the interest and principal to {$350.00}. Where is the rest of the money you took? Why does your records not reflect beloit memorial hospital payments?
11/21/2023 Yes
  • Debt collection
  • Medical debt
  • Attempts to collect debt not owed
  • Debt was paid
  • WI
  • 53511
Web
I called professional collector corporation on XXXX XX/XX/XXXX and talked to a man named XXXX. XXXX told me that the medical for XXXXXXXX XXXX XXXX is a bill from XXXX and they dont have the bill. I asked XXXX to send me validation of this bill. XXXX said he cant because they dont have the bill and are not reporting it to the XXXX XXXX So who is reporting this bill to XXXX then? It says right on my credit report that its professional collector corporation. Professional collector corporation keeps adding on interest every time I make a complaint. XXXX is committing fraud by trying to collect on a bill that doesnt exist. This is my XXXX complaint to the cfpb. I even called XXXX and they said that I need to contact XXXX XXXX XXXX and get a copy of the bill. I said how do I get a bill that doesnt exist. XXXX XXXX XXXX sent me all of the bills but this bill is not in there. Also professional collector corporation tried taking XXXX bills and changed the date and the amount owed. Which I will show you that each bill was paid by my insurance company. You will also see that the XXXX is committing fraud by changing these bills and putting different amounts what is owed to them and bhs. You will see that the bhs and pcc are both committing medical billing fraud. There is one bill that they added over {$240.00} in interest in only about XXXX weeks time. Also I sent these papers to the Wisconsin department of financial institutions and dealt with XXXX XXXX and the XXXX XXXX XXXX. XXXX still has a business license so they must have gave them some kickback. The proof I have is undeniable. You will see my insurance company paid most of my bills by a contractual adjustment. Which means the insurance and provider have it to where the provider cant charge the patient the remaining balance and has to do it as a write off. XXXX XXXX XXXX and XXXX need to be investigated for fraud. This is my XXXX attempt to get this removed off my credit bureau in the last XXXX in a half weeks. I will not stop making complaints until this is removed. Why wont XXXX remove this off my credit report?
11/21/2023 Yes
  • Debt collection
  • Medical debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • WI
  • 53511
Web
I called professional collector corporation on XXXX XXXXXX/XX/XXXX and talked to a man named XXXX. XXXX told me that the medical for XXXXXXXX XXXX XXXX is a bill from XXXX and they dont have the bill. I asked XXXX to send me validation of this bill. XXXX said he cant because they dont have the bill and are not reporting it to the XXXX XXXX So who is reporting this bill to XXXX then? It says right on my credit report that its professional collector corporation. Professional collector corporation keeps adding on interest every time I make a complaint. Pcc is committing fraud by trying to collect on a bill that doesnt exist. This is my XXXX complaint to the cfpb. I even called XXXX and they said that I need to contact XXXXXXXX XXXX XXXX and get a copy of the bill. I said how do I get a bill that doesnt exist. XXXXXXXX XXXX XXXX sent me all of the bills but this bill is not in there. Also professional collector corporation tried taking XXXX bills and changed the date and the amount owed. Which I will show you that each bill was paid by my insurance company. You will also see that the pcc is committing fraud by changing these bills and putting different amounts what is owed to them and XXXX. You will see that the XXXX and pcc are both committing medical billing fraud. There is XXXX bill that they added over {$240.00} in interest in only about XXXX weeks time. Also I sent these papers to the Wisconsin department of financial institutions and dealt with XXXX XXXX and the XXXX XXXX XXXX. Pcc still has a business license so they must have gave them some kickback. The proof I have is undeniable. You will see my insurance company paid most of my bills by a contractual adjustment. Which means the insurance and provider have it to where the provider cant charge the patient the remaining balance and has to do it as a write off. XXXXXXXX XXXX XXXX and pcc need to be investigated for fraud.
12/02/2023 Yes
  • Debt collection
  • Medical debt
  • Took or threatened to take negative or legal action
  • Threatened or suggested your credit would be damaged
  • WI
  • 53511
Web
Professional collector corporation is at it again. Professional collector corporation is reporting on my XXXX and XXXX. Pcc is reporting to XXXX they are reporting a bill that is from XXXX in the amount {$4000.00}. They are also reporting the same bill for XXXX on XXXX for {$1100.00}. Funny thing is I talked to XXXX XXXX and he said that they are not reporting this bill to XXXX. I didnt realize these sneaky people were reporting on my credit bureau on XXXX XXXX well. XXXX has bills that they put on my credit bureau which is XXXX twice. Which is XXXX, XXXX which is on XXXX and XXXX XXXX as 2 different amounts. They also have on XXXX bills that are XXXX, XXXX, XXXX, XXXX, XXXX, XXXX and XXXX. All of these bills I just listed are not owed to pcc which they are representing XXXX XXXX XXXX These bills are actual fraudulent since these bills dont exist. If the Wisconsin department of financial institutions would had done there jobs and took away professional collector corporation license this would not be going on. Pcc/ XXXX XXXX XXXX gave all of the bills that are not due to them since my health insurance picked up all of my medical bills with a contractual agreement. Nobody should have the power like these people do and try to ruin someones credit to get money that is not due to them. I truly believe that pcc is not a true collection agency because nobody would put so much on the line unless there is some serious fraud going on. Where did these bills come from that you are reporting on my XXXX and XXXX? Everything that pcc sent to the XXXX department of financial institutions doesnt add up to what I received and what they are reporting on my credit bureau . According the the records that pcc sent to XXXX and then made copies and sent me these bills are fraud.
11/12/2023 Yes
  • Debt collection
  • Medical debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • WI
  • 53511
Web
In XX/XX/XXXX there was XXXX medical bills supposedly owed toXX/XX/XXXX and professional collector corporation was collecting for them that was on my XXXX report. The bills couldnt be validated so they were taken off my credit report. So XXXX took one of the bills that was dated XXXX this one was already disputed and removed since it couldnt and wasnt validated. Theres another bill one for XXXX again this bill was fake as well since I havent been to any part of XX/XX/XXXX for at least 5 months. The last time I went to XXXX was when I had a XX/XX/XXXX back in I believe it was XXXX of this year. XXXX decided to take these bills without varifying each of these bills. Then XXXX dropped the one bill for XXXX. XXXX still left the other bill on my credit report for XXXX. This bill is false. There needs to be action taken since they must have gotten some type of kickback to take the chance of getting a fine by the ftc. I will make a complaint every single time they say XXXX has done nothing wrong and keeping a fake bill that is not verified on my credit report. So until someone does something I will just keep making complaints against XXXX, XX/XX/XXXX and the credit bureau if I have to.
05/27/2023 Yes
  • Debt collection
  • Medical debt
  • False statements or representation
  • Attempted to collect wrong amount
  • WI
  • 53511
Web
I would like professional collector corporation to show me what documents that I signed that there is interest or late fees for my medical bills. The records they gave me shows no interest and no late charges. I also called XXXXXXXX XXXX XXXX and was told they dont charge an interest rate or late fees. So I would like to know how they got interest rate on these bills. By law interest cant be charged unless there was one already on it before it went to collections. Once we went to court the judge had put an interest rate at that time. Here is the proof by XXXX XXXX XXXX themselves showing there wasnt interest rate. Also why would you pay my bills that were from XXXX? That was not on the ccap. These bills are over 6 years old which makes them too old to be paid. Like I said they are not what you entered into ccap. Also why are the documents that I was served with show XXXX bills and also start in XXXX? Why are the records that was entered for you entered into ccap show XXXX? By looking at the paperwork from XXXX XXXX XXXX it doesnt show any interest or late fees.
11/10/2023 Yes
  • Debt collection
  • Medical debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • WI
  • 53511
Web
XXXXXXXX XXXX XXXX supposedly gave this fake debt to professional collectors corporation XXXX which they couldnt validate the debt in XXXX of XXXX so it was removed. So since they couldnt validate the debt on XXXX professional collector corporation then put it on my XXXX report again on XX/XX/XXXX not being able to validate the debt I am assuming that pcc gave XXXX a kickback of some kind since the bill doesnt exist. I just seen that XXXX will not take it off my account even though they cant verify it. It shows that I disputed it. I will keep disputing it until pcc can show this bill into existence. Pcc has committed fraud and embezzlement with taking money showing that my health insurance picked up all of the bills they say I owe. They sent me a national standard intermediary remittance advice showing how much the insurance paid. All of my medical bills were paid. The bills were taken off of XXXX since they couldnt be validated. XXXX must not check to actually look and make sure the bills is validated. I will dispute this over and over again.
11/13/2022 Yes
  • Debt collection
  • Medical debt
  • Written notification about debt
  • Didn't receive notice of right to dispute
  • WI
  • 53140
Web
On XX/XX/XXXX I pulled my credit report and notice a new collection from 2017 that i was not aware of. I spoke with the collection service PROFESSIONAL COLLECT XXXX XXXX XXXX XXXX XXXX XXXX XXXX, WI XXXX ( XXXX ) XXXX and was informed that they no longer have the file and that it was sent out to another collection service 2 years ago, and I would have to get in touch with them in order to discuss the issue. I asked him why did they report this to XXXX and XXXX? I informed him that it was illegal to report a file they no longer control or have in their possession. He just told me that there was some kind of merger and I had to get in touch with the other company and discuss it with them. I asked for something in writing to verify the fact that this collection was no longer being serviced by them and they refused to give me the documentation. If they do not have the file, then they can not report it. This just hit my credit report and the collection service does not control the file.
11/07/2023 Yes
  • Debt collection
  • Medical debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • WI
  • 53511
Web
On XX/XX/XXXX I received XXXX fake bills from professional collector corporation. And on the top of that they put XXXX fake bills on my credit bureau. I already made a complaint about this. I am doing it again to show proof. The bill thats dated XXXX there is no proof of this bill. XXXX sent the Wisconsin department of financial institution all of what we supposedly owe them. XXXX XXXX XXXX sent me with all of my bills XXXX XXXX XXXX XXXX advice showing what my insurance company paid. According to these records I dont owe anything. My health insurance had an agreement/contract which by law you cant charge the patient anything. I am going to show you what they put into my credit bureau to the fake bills that they sent us. How they charged XXXX of the bills more than {$240.00} in interest in only 1 months time according to what XXXX sent to wdfi. This is my XXXX complaint. I will make as many complaints as I have to stop them from hurting other victims out there.
11/03/2023 Yes
  • Credit reporting or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Account information incorrect
  • WI
  • 53511
Web
In XXXX on XXXX I did a dispute against professional collector corporation and they couldnt validate the debts with XXXX so the bills were removed. XX/XX/2023 professional collector corporation then and reported 2 bills. One of the bills is for XXXX in the amount of {$1600.00} I have not been to the XXXX XXXX XXXX since at least XXXX of this year and it was for a XXXX so I went to XXXX XXXX. So that bill doesnt exist. There is a second bill for XXXX in the amount of {$4000.00}. This bill was already removed off of XXXX since it couldnt be validated. It already shows on the bill that I disputed already which I did through XXXX. Now XXXX said thats fine that they will take the bill and it put on my credit without validating again. Which they cant validate since it doesnt exist. Professional collector corporation is very angry with me since they are trying to collect that was already paid by XXXX XXXX XXXX and XXXX XXXX XXXX is trying to double dip.
03/20/2020 Yes
  • Debt collection
  • Medical debt
  • Took or threatened to take negative or legal action
  • Threatened or suggested your credit would be damaged
  • KY
  • 40505
Web Servicemember
I had medical debt that was sent to collection agency from the hospital. I am a XXXX XXXX XXXX veteran and these type of emergency bills are covered. The hospital failed to Bill the Department of Veterans affairs. So it went to a collection agency, I called the collection agency and tried to get the records, so I could get them submitted to the VA to get them paid as I had 2 years to do so. They told me to call the hospital which I did, they submitted everything in there system they could find to the VA. They could not find the debts in question. I called the collection agency and again asked for information and billing for the debts. I never got anything from them and was told to recall the hospital. I am unsure who even owns the debt and at this point I cant even verify the debt. I have did my best to resolve this matter and need help.
07/17/2023 Yes
  • Debt collection
  • Medical debt
  • Written notification about debt
  • Didn't receive notice of right to dispute
  • WI
  • 53511
Web
I was not notified of this debt, nor was I given the information regarding my right to dispute it. I was at college & never received a notice about this medical bill nor given the opportunity to verify it or dispute it. It was originally reported on my XXXX Credit Report on XX/XX/XXXX ( never received notification ) & updated again in XX/XX/XXXX. I am respectfully requesting this medical debt be removed from my credit report. I was not given the opportunity to verify the debt, arrange a payment plan or to negotiate the validity or terms. I am just starting to establish my credit history and this bad debt is harming me before I even get started.
06/07/2023 Yes
  • Debt collection
  • Medical debt
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • WI
  • 53511
Web
On XX/XX/2023, I sent a validation of letter to Professional Collectors. I did not receive a response. Professional Collectors have been adding fees and/or interest to my medical report. On XX/XX/2023, the amount was {$23000.00}. On XX/XX/2023, the new amount was {$24000.00}. Professional Collectors should not be collecting any interest or fees.
07/14/2023 Yes
  • Debt collection
  • Medical debt
  • Threatened to contact someone or share information improperly
  • Talked to a third-party about your debt
  • GA
  • 30296
Web
XXXX XXXX XXXX Amount {$1400.00} XXXX XXXX XXXX Amount {$1700.00} Both are medical bills and have been pass to 3rd party collectors that I didn't authorize them to obtain my information
08/14/2023 Yes
  • Debt collection
  • Medical debt
  • Threatened to contact someone or share information improperly
  • Contacted you after you asked them to stop
  • WI
  • 53140
Web
07/13/2023 Yes
  • Debt collection
  • Medical debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • WI
  • 53504
Web
04/19/2023 Yes
  • Debt collection
  • Medical debt
  • False statements or representation
  • Attempted to collect wrong amount
  • WI
  • 53511
Web
04/19/2023 Yes
  • Debt collection
  • Medical debt
  • False statements or representation
  • Attempted to collect wrong amount
  • WI
  • 53511
Web
04/17/2023 Yes
  • Debt collection
  • Medical debt
  • False statements or representation
  • Impersonated attorney, law enforcement, or government official
  • WI
  • 53511
Web
12/03/2022 Yes
  • Debt collection
  • I do not know
  • Attempts to collect debt not owed
  • Debt is not yours
  • OH
  • 44123
Web
11/19/2018 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Problem with a credit reporting company's investigation into an existing problem
  • Their investigation did not fix an error on your report
  • WI
  • 54911
Web
08/14/2018 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • WI
  • 53221
Web