Professional Accounts Service, Inc. (Indiana) CFPB Complaints

Back to Dashboard
2000 Latest Complaints
Date Received Timely Response Product Issue State / Zip Submitted Via Tags
05/17/2020 No
  • Debt collection
  • I do not know
  • Took or threatened to take negative or legal action
  • Threatened or suggested your credit would be damaged
  • NM
  • 87031
Web Servicemember
The manager of the company XXXX XXXX threatened to sue me, get me arrested for not paying a debt he claims I owe. He stated they own the debt not XXXX plan and they are reporting on my credit report that XXXX plan owns it. He threatened to ruin my credit and did. I am trying to start a business and cant get funding due to him lying about my income, lying about my debt, telling my entire family I owe a debt and I dont believe its mine. I never got a letter from the company that he runs. He is my cousin and told my entire family about this issue and they believe I am a bad person because of his lies. Professional account services. PAS of XXXX XXXX, in. He also threatened to to continue charging me interest on it as though it was active and he has done so. He also has cussed at me and lied about my income etc. he XXXX fed I pay immediately or suffer the consequences. he has violated all of these laws : Initial demand letters that ask for payment immediately or in less than 30 days. ( By email and phone call ) The debt collector is required to inform the consumer in the first communication or within five ( 5 ) days thereof that the consumer has thirty ( 30 ) days within which to dispute the debt, request in writing verification of the alleged debt, and/or request in writing the name and address of the original creditor. To contradict or overshadow this thirty ( 30 ) day period my violate the FDCPA, even if the debt collectors contradiction is not threatening. ( he did not inform me they held the debt I had to contact the company due to it being on my credit report as a write of of {$5300.00}. Accusing you of having committed a crime. ( he accused me of stealing due to not paying ) Contradicting or Overshadowing of the Thirty Day Validation Notice. ( By phone ) The collector is required to inform the consumer in the first communication or within five ( 5 ) days thereof that the consumer has thirty ( 30 ) days within which to dispute the debt, request in writing verification of the alleged debt, and/or request in writing the name and address of the original creditor. To contradict or overshadow this thirty ( 30 ) day period within which the consumer may exercise his rights violates the Act. The contradiction need not be threatening. He was very threatening and mean and cruel.
09/05/2015 No
  • Debt collection
  • Medical
  • False statements or representation
  • Attempted to collect wrong amount
  • IN
  • 46135
Web
Professional Account Services, Inc. called me today, tried to get my bank account information to collect a debt. I knew I owed medical bills but I got a website from them to pay on because I do n't trust phone calls. I pay the bill online but the invoice does n't say anything about what it was for. When I call back to give them the transaction ID number for the payment they said that the debt was for XXXX ambulance rides totaling {$4700.00}, they said {$1000.00} something for XXXX and {$3000.00} something for the other one. I said ok, but when I got home I noticed that those ambulance rides only totaled to {$3300.00}. I called the original debt owner, the ambulance service, and they said that the collection agency charges an additional 40 % for themselves. I go to my bank to try to cancel the payment until I can talk to my lawyer. I could n't stop it because it was pending. I call Professional Account Services, Inc. to ask them if I had to pay the extra XXXX %. They said yes. I told them that when I talked to them earlier they misrepresented what I was paying by saying that I was paying it all to the ambulance service. They said they did n't have to tell me added on fees unless I asked, but I believed there was no reason to ask because they quoted the money going to the ambulance service bill, plus they were talking about taking me to court, plus I trusted the website which also told me nothing. Now I have to wait until Monday or Tuesday to see if I can cancel the payment through them until I can at least get everything in writing or talk to my lawyers, who are also closed until Monday or Tuesday.
09/14/2017 No
  • Debt collection
  • Credit card debt
  • Written notification about debt
  • Didn't receive notice of right to dispute
  • MO
  • 63119
Web
Was contacted on XXXX XXXX @ XXXX CST & XXXX XXXX @ XXXX CST. Has not given me an amount owed. This company has contacted me now twice regarding a debt. I 've spoken to their manager XXXX & asked both times for a validation of the debt. Both times I was spoken to extremely rudely, called a " XXXX XXXX '', told it 's my job to call the original creditor to validate, was told they are in a " process ''. When I asked what this process was, like court? I was told that no, not court, just a process. I told them that under law, they have to give me verification of the debt within 5 days. Was then told that I 've owed this debt since XX/XX/XXXX, that I 'm a " XXXX debtor who never paid my bills ''. I informed them that my identity was stolen & that I have never had a credit card with the company they 're " colleting '' for. Was told by first debt collector that they have a copy of my credit report & that I owe everyone. I also told them that the statute of limitations had expired after 5 years ( Missouri law regarding credit card debt ), I have zero clue who the original creditor was, and that I need validation. All this XXXX person does is over talk & try to use scare tactics without giving me any proof what so ever. I just called them to inquire about their mailing address & they refused to give it to me & were again, extremely abusive. They are also calling my boyfriend 's cell phone ( not my number ) even though I 've told them that was not my number & to stop calling him. This company is scamming people & trying to collect on extremely old debts that they 're refusing to verify.
09/01/2020 No
  • Debt collection
  • Other debt
  • Threatened to contact someone or share information improperly
  • Talked to a third-party about your debt
  • IN
  • 46032
Web Servicemember
The company, " Professional Account Services '', XXXX XXXX, contact my employer, XXXX 'XXXX XXXX XXXX on XX/XX/2020. He made the company owner, XXXX XXXX, aware of my debt. He further sent information showing that I owed {$260.00} to my place of employment. XXXX called numerous times after I asked him to not contact me at my place of employment. He spoke with my husband, threatened him, and told him that he was " sick of his XXXX attitude ''. XXXX is a known criminal with a rap sheet a mile long. He has no business trying to collect debt, and has financial problems of his own. You will find multiple complaints about this company, and something needs done.
09/01/2020 No
  • Debt collection
  • Other debt
  • Communication tactics
  • Used obscene, profane, or other abusive language
  • IN
  • 46032
Web Servicemember
XXXX XXXX was extremely verbally abusive towards myself, and my husband. He used foul language, told me that I was stupid, and indicated that I need to pay my debt because it is " pocket change '' to most people. During a national pandemic this company, and this man, have incessantly been bothering me beyond comprehension. Their tactics are mean, abusive, and illegal. Something needs to be done about XXXX XXXX. If the bank can honestly say they support this type of tactic for collection matters, then word of mouth will surely begin to circulate.
02/06/2019 No
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit repair services
  • Unexpected or other fees
  • PR
  • XXXXX
Web
I RECEIVED A UNSOLICITED CALL FROM A UNKNOWN XXXX COMPANY ABOUT CREDIT SCORE PROBLEMS. I DO NOT REQUEST THEIR SERVICES AND I WAS RUDELY THREATHEN BY THE CUSTOMER SERVICE PERSON WHEN I DID NOT PROVIDE ANY INFORMATION AND ASK MORE ABOUT WHY AND HOW THEY CONTACTED ME. THE NUMBER OF THIS COMPANY IS XXXX XXXX XXXX. THE REFUSED TO PROVIDE ANY INFORMATION ON HOW OR WHY I WAS CONTACTED AND HANG WHEN I REQUESTED A SUPERVISOR
07/08/2019 No
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit repair services
  • Problem with customer service
  • PR
  • XXXXX
Web
On the second call i received from them i asked to not be called ever again, since then i've received 9 more calls. Informed i was going to get a lawyer and representative said to go ahead that i couldn't prove anything. They keep harrassing with the calls
08/10/2018 No
  • Debt collection
  • I do not know
  • Communication tactics
  • You told them to stop contacting you, but they keep trying
  • AR
  • 727XX
Web
COLLECTORS KEEP SKIP TRACING MY CELL TRYING TO COLLECT FROM FAMILY MEMBERS. CALLS FROM XXXX XXXX COLLECTR FOR PROFESSINAL ACCOUNT SERVICES , INC PRESIDENT NAME XXXX XXXX.
09/08/2022 No
  • Debt collection
  • Medical debt
  • Communication tactics
  • You told them to stop contacting you, but they keep trying
  • IN
  • 46383
Web
07/03/2018 No
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Problem with a credit reporting company's investigation into an existing problem
  • Their investigation did not fix an error on your report
  • PR
  • 00669
Web
01/05/2018 No
  • Debt collection
  • Medical debt
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • GA
  • 31321
Web
11/30/2016 Yes
  • Debt collection
  • Medical
  • Cont'd attempts collect debt not owed
  • Debt is not mine
  • IN
  • 47802
Web
08/11/2016 No
  • Debt collection
  • Medical
  • Cont'd attempts collect debt not owed
  • Debt was paid
  • IN
  • 46214
Web
02/10/2016 No
  • Debt collection
  • I do not know
  • Improper contact or sharing of info
  • Contacted employer after asked not to
  • IN
  • 47203
Web Servicemember
04/01/2015 Yes
  • Debt collection
  • I do not know
  • Disclosure verification of debt
  • Right to dispute notice not received
  • IN
  • 47842
Phone
01/29/2015 No
  • Debt collection
  • Medical
  • Improper contact or sharing of info
  • Talked to a third party about my debt
  • IN
  • 47842
Web
11/02/2014 Yes
  • Debt collection
  • I do not know
  • Improper contact or sharing of info
  • Talked to a third party about my debt
  • MD
  • 20770
Web
09/23/2014 Yes
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • Improper contact or sharing of info
  • Talked to a third party about my debt
  • IN
  • 46041
Web
08/07/2014 No
  • Debt collection
  • Medical
  • Improper contact or sharing of info
  • Contacted employer after asked not to
  • IN
  • 47803
Web
07/25/2014 No
  • Debt collection
  • Medical
  • Cont'd attempts collect debt not owed
  • Debt was paid
  • IN
  • 47167
Fax
12/17/2013 No
  • Debt collection
  • Medical
  • Cont'd attempts collect debt not owed
  • Debt is not mine
  • IN
  • 47715
Web