Primus Law PC CFPB Complaints

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2000 Latest Complaints
Date Received Timely Response Product Issue State / Zip Submitted Via Tags
09/26/2023 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • UT
  • 84074
Web
I received a debt notice that is obviously not mine. I have tried to contact the associated law firm but I have only gotten voicemail. This is for a missing XXXX for a high school student that is not my child. I believe that this debt is fraudulent, and I have to question the validity of any other debts that I may or may not be responsible for in their office. The document clearly shows that this debt does not belong to me, and they are threatening to sue me over it. The law firm 's name is Primus Law, PC. Lawyer 's name is XXXX XXXX XXXX. I requested any and all paperwork they have regarding my supposed debts, which I received on XX/XX/ ( file number XXXX ). ID # XXXX with XXXX XXXX XXXX as the debtor. I know this document was researched by this firm because they sent me a scanned copy of it. It clearly lists who the debt belongs to, but for some reason my Wife 's name is hand-written on the copy with a false phone number. I believe that this is a predatory operation and I question the legitimacy of their law license. Anyone who is literate will immediately understand that this is not my debt. Please contact me at your earliest convenience.
08/10/2023 Yes
  • Debt collection
  • Other debt
  • Communication tactics
  • Used obscene, profane, or other abusive language
  • UT
  • 84074
Web
On XXXX I called to find out more information on my account. While I was on the phone I was talked down to by the representative. I asked her to please work with me to help me understand what is going on and she kept interupting me, telling me I did not take care of the outstanding bill and spoke in a belittleing manner. I repeatedly asked her to please understand that I have some mental health concerns that prevent me from understanding things so if she could please help me. She continued to be very rude and I asked to speak to someone else and she was short, rude and put me on hold. I was able to talk to someone else and he was very helpful and provided me the information I needed to get this resolved. I would like to file a complaint about the company 's representative. Her name is XXXX XXXX and she works with Primus Law. XXXX XXXX XXXX ( # XXXX ) XXXX XXXX ( # XXXX ) Primus Law Attorney for Plaintiff XXXX XXXX XXXX XXXX XXXX XXXX, Utah XXXX Telephone number XXXX File # XXXX
07/09/2023 Yes
  • Debt collection
  • Medical debt
  • Communication tactics
  • Frequent or repeated calls
  • UT
  • 84404
Web
Excessively threatened me with wage garnishment and refused to stop contacting my XXXX XXXX wife, I've called the actual lawyer, another assistant and his immediate manager and told them that XXXX is not to contact us any further in the future. The very next person that calls is is XXXX. This is not appropriate.
01/25/2024 Yes
  • Debt collection
  • Medical debt
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • UT
  • 84102
Web