PRIMAVERA FINANCIAL, INC. CFPB Complaints

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2000 Latest Complaints
Date Received Timely Response Product Issue State / Zip Submitted Via Tags
11/29/2022 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Account status incorrect
  • TX
  • 77063
Web
I went last year and got dental work. I used a credit service to help pay the remaining balance. With the company, they're require you setup account on autopay. Which I did. My finalize report showing late fee charged when you can't be late if you're setup autopay. XXXX of this year, my account would have been paid in full. I did have an issue on two payments, but I paid. XX/XX/2022 I paid account in full and the account was closed. But they're still reporting to credit agencies that I have delinquent account, which is not true. It has made my credit score drop 8points and how it went from fair to poor.
03/07/2023 Yes
  • Debt collection
  • I do not know
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • TX
  • 77407
Web
PrimaHealth is reporting a charged off account on my reports that I have been disputing for some time now. I sent them a letter requesting validation of debt and it has been over 30 days and they have not responded in any way. Per the consumer laws and rights, if a consumer requests documentation and reaches out to a creditor to dispute an account with a creditor or bureau they must acknowledge and respond to the dispute. PrimaHealth is in violation of the FDCPA and I am requesting that this account is deleted from my credit reports!
01/07/2022 Yes
  • Payday loan, title loan, or personal loan
  • Installment loan
  • Problem when making payments
  • TX
  • 75228
Web
I have a medical account with prima health care insurance. I made a pay on XXXX XXXX and the company lost the payment and failed to reach out or acknowledge the mistake
11/04/2023 Yes
  • Debt collection
  • Other debt
  • Written notification about debt
  • Didn't receive notice of right to dispute
  • TX
  • 77407
Web
06/17/2023 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Account information incorrect
  • TX
  • 77346
Web
12/09/2022 Yes
  • Payday loan, title loan, or personal loan
  • Installment loan
  • Problem when making payments
  • TX
  • 77379
Web
10/13/2022 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Improper use of your report
  • Reporting company used your report improperly
  • TX
  • 76021
Web
09/21/2022 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Account status incorrect
  • TX
  • 76021
Web
10/14/2021 Yes
  • Debt collection
  • Medical debt
  • Attempts to collect debt not owed
  • Debt was result of identity theft
  • TX
  • 75227
Web
08/18/2021 Yes
  • Payday loan, title loan, or personal loan
  • Installment loan
  • Getting the loan
  • TX
  • 75240
Phone Older American