| 08/03/2017 |
Yes |
- Payday loan, title loan, or personal loan
- Title loan
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- Charged fees or interest you didn't expect
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Web |
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to who may concern My name is XXXX XXXX and I am a victim of presto auto loan malpractice and false advertisement, last years I was in search of a loan, to help me maintained the course of my business, I took out a loan of {$10000.00} on XX/XX/XXXX and used my XXXX XXXX XXXX to secure the loan the advertisement that I saw on TV, and also was told my a presto customer service was that Presto will loan you the money half of the regal rate of 5 % APR, so I done my application online qualify, signed a bunch of document that I failed to read, trusted the explanation of Presto auto customers service. On XX/XX/XXXX a payment of over {$900.00} plus was made in cash On XX/XX/XXXX a payment of over {$900.00} plus was made in cash On XX/XX/XXXX a payment of {$2000.00} was made with my debit card On XX/XX/XXXX My XXXX XXXX was missing, when called the police department, I was told that my vehicle was repossessed by Presto auto loans, called presto auto loans consumer service and was told that, the repossession of my vehicle was a mistake, that my vehicle will be back at my house in 24 hours, I missed worked for two days, got my vehicle 48 hours later, with a front end damage, a formal complaint was submitted to presto auto loan, and never received an answers. On XX/XX/XXXX my wife had file for divorce, a request for a payment history and remaining balance of the account. It was requested by me and my wife so that the account will paid in full, but presto auto never provided the information I was told such information can not be giving to me, but instead to make my XX/XX/XXXX payment, so I told the customer service that they will be no more payment unless I received a payment history showing the principal, and how the payment have been apply into the loan, Once again the information was never received. On XX/XX/XXXX XXXX XXXX XXXX file a law suit case number number XXXX, claiming that the account have been in default, and requesting my XXXX XXXX charger. On XX/XX/XXXX after a hearing, I requested that the judge order presto auto loan to provide me with a payment history on account, Presto auto lawyer provided me a ledger card showing a Balance of {$13000.00}, not showing the two payment in cash, what catch my attention is the {$1100.00} interest charge on the for the month of XXXX. the ledger card does not show the APR, does not show how the XXXX Presto auto loan calculated those interest. ( please see attachment ) I when online to see if others people have victim of Presto Auto loan Scam, I find out that they just recently have been fine $ XXXX by Financial Protection Bureau, and when I brought it to presto auto auto loan lawyer attention, he respondent that those was just hearing. I need help for not only to keep my vehicle but also to bring justice to everyone that have been victim of presto auto loan, because it sound to me that they did not learn from the fine and keep doing those malpractice A class action Law suit may be more suitable to bring justice to everyone, and suspend Presto auto loan license for future damage. Thanks XXXX XXXX XXXX
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| 03/21/2018 |
Yes |
- Debt collection
- Auto debt
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- Communication tactics
- Used obscene, profane, or other abusive language
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Web |
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I obtained a title loan on a vehicle dated XX/XX/XXXX. Since that time I lost my job and fell behind on payments. I received a letter from the loan company on XX/XX/XXXX telling me that I had defaulted on the loan and demanding I give the vehicle to them or I would be criminally and civilly prosecuted and face 2 years in prison and {$150000.00} fine.
A few minutes later an elderly family friend of mine called me hysterically and read to me a letter she had just received in the mail and opened and to my shock and horror it was the same letter they had mailed me. This letter was addressed to both her and me on the envelope. She was simply listed as a reference when I applied for the loan. At no time did I give have never given ANY type of permission to discuss this debt with any third party. I have never even been to the state where my elderly friend lives and have certainly never received mail there. The loan company has a good mailing address for me as well as a good contact phone #. This letter received by my friend gave my account #, Delinquency, dates of loan, all info about the loan, and threats of prosecution of myself. She does not understand why they sent this to her and believes they are coming after her for the loan and that she is somehow involved. She is extremely upset and my life has been in turmoil since this happened since now my entire circle of friends and family know all of this and some even believe that I actually did try and involve her since it is so outrageous that the loan company would send her a letter like this.
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| 06/02/2015 |
Yes |
- Debt collection
- Payday loan
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- False statements or representation
- Attempted to collect wrong amount
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Web |
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Back in 2008 I obtained an Payday loan. I then had to file for bankruptcy and then it got dismissed. Most of my debt form that bankruptcy it appears on my credit report. I attempted to pay this off as it states on my credit report that I owe {$130.00} to clear this off. I called to pay this off and clear the debt. They refuse to take the {$130.00} that they are reporting and now they want me to pay over {$500.00}. I have all the emails and correspondence of this attempts to settle and their response. I then decided to go to the office since I thought I could be easier once I was there to try to settle this matter XXXX more time. This was not possible and instead they claim they will settle with me for the amount of $ 300+. I informed them that this debt has been since 2008 and it would soon fall off my credit report but that I wanted to make the attempt XXXX more time to settle. They are reluctant in any changes. What upsets me is not only that I am trying to clear this off but that they provide the incorrect information and they still are adamant about settling. Why do they report XXXX amount and then ask for another? They claimed that if I did not settle for the amount they are asking that they will NEVER clear the title on the vehicle. I do not use that vehicle but all I want is to remove it from my credit report to improve my credit.
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| 10/04/2018 |
Yes |
- Payday loan, title loan, or personal loan
- Title loan
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- Charged fees or interest you didn't expect
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Web |
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I had took out a title loan and had to file bankruptcy a few months after taking out the loan and this loan was included in the bankruptcy. I was able to get that dismissed and then I get a letter they had possession of my vehicle and were going to sell it in 5 days. I made an arrangement with XXXX XXXX to pay {$1000.00} by the following Tuesday XXXX. She ended up raising it to {$2000.00} and then {$3000.00} by the deadline saying XXXX XXXX would not allow her to take less. I was able to get the funds to them. They also claimed I was being charged storage fees that they were renting a space to store my vehicle. I paid the balance off a few weeks later and it turns out they owned the lot my vehicle was at behind one of their stores. I am requesting a refund of the difference in the agreement of {$2300.00}. This company is unethical, misleads and are untruthful in dealing or making payment arrangements with the public. If they somehow take possesion of your vehicle they will charge additional " made up '' fees and hold the vehicle hostage to get additional money out of the public.
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| 10/25/2015 |
No |
- Consumer Loan
- Vehicle loan
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- Managing the loan or lease
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Web |
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We have been working with Presto Auto Loans of XXXX arizona. We had taken out a loan XX/XX/XXXX for {$5000.00} and now as of XX/XX/XXXX we have still not come to any conclusions or resolutions. Presto Auto Loans has since reported our vehicle as repossessed to the credit companies and we do not know where the vehicle is! They have not cooperated at all with our complaints and desire for an inquiry, we have made countless calls that have fallen on deaf ears. Countless emails have been written to the supposed " vice president '' XXXX XXXX but his replies are of a snarky rhetoric that demands we go to the police as it it now a " police matter '' we also have been told that the car has been reported " stolen ''. Nothing has been done on Presto 's part to help us with the investigation and have been extremely uncooperative.
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| 08/30/2017 |
Yes |
- Payday loan, title loan, or personal loan
- Title loan
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- Charged fees or interest you didn't expect
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Web |
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on XXXX. 2014 I stop paying a tile loan. I call the tile loan office because I had a financial issue. the loan company and I never could get it resolved. there was a period when I made some payments after but the interest kept going up. that 's when I got into a deep financial hardship. now present I 've reach out to the collect department and I was told that I had to pay full amount that was is pending on loan, plus interest. My defense is are they allowed to collect the full amount and interest? .. after it shows a charge-off on my credit report.
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| 09/19/2017 |
Yes |
- Payday loan, title loan, or personal loan
- Title loan
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- Struggling to pay your loan
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Web |
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On XX/XX/XXXX the title loan company filed a court case against myself. The Judge assigned to the case however dismissed the case on XX/XX/XXXX, with no judgements against me.
The company which is Presto Auto Loans however on XX/XX/XXXX began harrassing me as well as relatives that are not and were never on the title loan. Which consists of leaving threats on my daughters voicemail, sending letters of jail time to my other children and harassing me at my employer at this point. They are doing this even though their lawsuit was dismissed.
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| 07/11/2018 |
Yes |
- Credit reporting, credit repair services, or other personal consumer reports
- Credit reporting
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- Incorrect information on your report
- Account status incorrect
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Web |
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Presto Auto Loans is reporting a title loan to my credit report, I did not authorize the company to report this to my credit. The information reported is incorrect and I have requested multiple times for this to be removed.
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| 05/07/2019 |
No |
- Credit reporting, credit repair services, or other personal consumer reports
- Credit reporting
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- Incorrect information on your report
- Account information incorrect
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Web |
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Presto tittle Loan I paid off the whole balance of my loan, the next time I went back try to get a new loan, they told me I need to ask credit bureau, some things they report on my credit, even thos I paid it off!
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| 09/17/2016 |
Yes |
- Consumer Loan
- Vehicle loan
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- Managing the loan or lease
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Web |
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| 01/06/2015 |
Yes |
- Consumer Loan
- Vehicle loan
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- Problems when you are unable to pay
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Web |
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