PREFERRED MORTGAGE CORPORATION CFPB Complaints

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2000 Latest Complaints
Date Received Timely Response Product Issue State / Zip Submitted Via Tags
05/21/2020 Yes
  • Mortgage
  • Conventional home mortgage
  • Closing on a mortgage
  • CA
  • 95610
Web
company predatory lending complaint. Broker lied about pricing and presented false good faith estimates. Further the broker illegally added .53 points on the loan when drawing up final docs that were never presented at any other time, on multiple estimates. Docs were set to close on XX/XX/2020 but I found the extra fees and quickly complained and asked for an explanation. A valid explanation was never offered, and the pricing I was previously given and relied on was refused to be honored by XXXX XXXX which he has an obligation to do. I wanted the pricing I was given when rate was locked but since they are refusing - which i challenge their ability to legal do that- I want a refund of appraisal cost that was ordered under false pretenses. Additionally, the lender suggested refunding costs for his errors outside of escrow which seems unlawful as it would still inflate the borrowing costs and add amortization onto these costs that I am in essence being refunded. I want this firm investigating for fraudulent and predatory lending practices as I am now a victim of their lies.
01/28/2021 Yes
  • Mortgage
  • Conventional home mortgage
  • Applying for a mortgage or refinancing an existing mortgage
  • PR
  • 00662
Web
Email : XXXX An email was sent to request the revision of the XXXX XXXX file since one or more documents were found with unauthorized signatures. The Purchaser ( s ) Signature dated on XX/XX/2020 was not signed by me nor did I give authorization to create the digital signature used on document AMENDATL XXXX. The Purchaser ( s ) Signature dated on XX/XX/2020 was not signed by me nor did I give authorization to create the digital signature used on document " Amendment to the Sales Contract, Change Finance Type or Escrow Amount ''.
04/14/2017 Yes
  • Mortgage
  • Other mortgage
  • Settlement process and costs
  • TX
  • 77044
Web Servicemember
I received a closing statement from a Mortgage Bank in Puerto Rico called Preferred Mortgage. I am one of the heirs and was not part of the transaction or the negotiation of terms and conditions. The statement states that the closing already happened and it is my believe that the closing costs are inflated. In the statement it states that the seller will pay for all closing costs and I was not part of this decision.
11/27/2020 No
  • Mortgage
  • Conventional home mortgage
  • Applying for a mortgage or refinancing an existing mortgage
  • PR
  • 00957
Referral
08/21/2018 Yes
  • Mortgage
  • FHA mortgage
  • Closing on a mortgage
  • PR
  • 00965
Web