Platinum Holdings Group, LLC CFPB Complaints

2000 Latest Complaints

Date Received	Timely Response	Product	Issue	State / Zip	Submitted Via	Tags
01/04/2016	Yes	Debt collection Payday loan	Improper contact or sharing of info Contacted employer after asked not to	CA 92115	Web
Dear I was in my work when I answered a phone call from my supervisor. I asked him if he needed something. He told me no. He calling me after receiving a debt collection phone call about a loan requested for me to XXXX. He gave me the case number, phone number and contact name asking me to respond immediately. I was shocked about this situation because my supervisor told me " you need to resolve this matter because they have a lawsuit and they want to come here and give it to you '' I contacted them to explain my situation at this time. They did n't help as well they do n't give me any chance to explain anything. The Manager request me the payment of the debt and ask me if I wanted to pay with my checking account or XXXX At this time I do n't have any money for paying but please give me some time and let me see what can I do. He was yelling me about the amount with interest and I was surprised about I requested them a copy of my contract with the loan amount and charges associated with the loan. They never e-mail me such information. I wanted to check the contract the initial loan amount and the high interests. First because it will be easier to figure out what to do and second two years ago I got a identity theft problem and the call could be a scam. Why they do n't call me directly instead to share my information with my supervisor? I called to a debt consolidation company but we asked me about my income and expenses and I realize with them I need more income for paying my basic utilities. I was disable to work because a medical condition and I was unable to work for several months receiving the half of my salary. My medical condition is up and down and my payment shows the problem with the amount unpaid almost every month. I am under medical treatment and I try to work wishing to get better. But honestly is hard to get focusing under continuous fatigue and sickness and is worsen with my economy down. I call to the collection agency and explained him about my interest for paying getting advice with a debt consolidation agency and the manager was rude telling me " stop and listening to me '', " be quiet " " Shooing me '' several times and he do n't leave me to speak meanwhile when I asked him about Why he called me at my work and with my supervisor, I ask him do n't do it again, he was rude all the time alleging me about the payment and yelling me about they do n't negotiate with a debt agency several times. On XX/XX/XXXX my boss call me after receiving again a phone call about my debt. Asking me to stop this situation. I called to the Agency asking him some time to resolve this. He threatened me saying he will to garnish my wages or proceed with a lawsuit against me. His language was inappropriate telling me " stop, stop '' o shooing me when I tried to speak. I asked him why he was talking with me in this way and he explained me it was because I was just saying XXXX things. He abused because my supervisor was informed and at the end he told me about a settlement paying on XXXX/XXXX/15 {$580.00} and the second payment on XX/XX/XXXX {$580.00} and he will e-mail me th Settlement letter. I was trying to explain him my situation with my monthly pay with deduction because I have unpaid days. But he never heard me and he decided about the best option for me! And like I explained before I am not able for such payments Same day I review my e-mail and received the attempt to collect letter with the words in bold Personal and Confidential before my name then Why he shared information about the debt with my supervisor ignoring the personal and confidential information? I need help dealing with the Agency Manager and try to set up a realistic payment plan, paying the debt without paying a high interest rate. Please give me advice before this affect my health and my job. Thank you in advance for your help.
03/05/2016	Yes	Debt collection Other (i.e. phone, health club, etc.)	Disclosure verification of debt Not given enough info to verify debt	WI 53207	Web
This Complaint follows my phone call to XXXX XXXX XXXX ( resolution department ) to discuss the collection notice I received, regarding alleged premiums due. I verbally requested ( and in writing ) that XXXX provide a detailed accounting of my premiums and copies of their EFT policy. I will provide a brief narrative of what has occurred, as I believe XXXX XXXX has performed clear misconduct and manipulated financial information. I had been a customer of XXXX XXXX for almost a decade. I decided to switch carriers to XXXX XXXX. Accordingly, I executed the Cancellation Request on XXXX XXXX, 2015 and provided it to my XXXX agent, who then forwarded the cancellation to my XXXX Agent and XXXX Corporate ( Exhibit A ). Per XXXX EFT Authorization Form, I immediately called my agent ( on XXXX XXXX, 2015 ) to cancel my next premium payment as the policies where going to switch on XXXX XXXX, 2015 ( Exhibit B ). My Agent ( XXXX XXXX ) verbally confirmed the EFT would be cancelled along with the policy. As of XXXX XXXX, 2015, my XXXX agent confirmed she sent the cancellation but never received confirmation from XXXX XXXX that the cancellation was received ( Exhibit C ). On Friday, XXXX XXXX, 2015 I again sent the cancellation notice to my agent directly asking for confirmation. ( Exhibit D ) - also please note that the email address is identical to the ones provided on XXXX premium notices. In any event, we never received written confirmation but NO EFT was taken by XXXX on the scheduled premium due date of XXXX XXXX, 2015. So we considered the policy cancelled, as no payment was taken/issued. Our coverage with XXXX began on XXXX XXXX, 2015. On XXXX XXXX, 2015, we received a Notice of Cancellation of Insurance for Non-Payment of Premium ( Exhibit E ). We considered this our written confirmation that the policy was cancelled. On XXXX XXXX, 2015, our Bank Account was EFT 'd in the amount of {$400.00} ( Exhibit F ) for the full premium due. We consider this action a complete abuse of financial information as we cancelled XXXX EFT authorization on XXXX XXXX, 2015, per the policy and procedures of XXXX Authorization form ( Exhibit B ). We immediately called XXXX to inquire what was happening. We were advised that they never received the cancellation. On XXXX XXXX, 2015 ( for the 4th time - Exhibit G ) I provided a copy of the cancellation notice to XXXX XXXX. I was advised that the matter could take 5-10 business days to process. I then contacted my financial institution and filed a formal dispute for the charge ( Exhibit H ), which were eventually reversed in the amount of {$400.00} ( Exhibit I ) on XXXX XXXX. XXXX then refunded {$410.00} on XXXX XXXX ( Exhibit I ), two weeks after the EFT ( and beyond the advised timeframe to remedy ). I was provided XXXX reversal and XXXX refund. On XXXX XXXX, 2015, I received a Notice of Premium Due in the amount of {$400.00} ( Exhibit J ). As you can see from the above narrative, the requested amount was not for a premium due - but rather a request for money because of XXXX abuse of their own procedures and financial information and took their leisure in returning the funds two weeks later. Since the request was inaccurate, I was waiting for a correct or more accurate request for refund. On XXXX XXXX, 2015, I received a collection notice from XXXX XXXX XXXX for {$400.00} ( Exhibit K ). To my complete shock and awe I could not believe that my trusted insurance company of over a decade would tarnish my credit rating for their mistake and abuse of my financial information.
10/18/2016	Yes	Credit card	Delinquent account	PA 195XX	Web	Servicemember
Continue to receive calls from unknown company. Has been going on for awhile now. Message left is a different person everytime. You can barely understand what they are saying but something associates. They state that they need to discuss important matter. I call back. The person refused to tell me the company but wanted my name. I gave my name anf continued asking with no response. She then transfers me. This guy refused to answer who they represent, what company. He ends up transferring me. A female gets on the phone. Very rude, nasty, disrespectful claiming they will sue my and follow through with law and the statue of limitations. Still while arguing with me in regards to what this is about. Continued saying I owe XXXX some dollars and will be proceeding to court etc. Claims to be from a debt in 2012. My mom paid bills while I was in the XXXX. As far as I knew all was paid off. I acknowledged at one point having an account with XXXX XXXX but refused to acknowledge if there was an outstanding balance. I have never recieved calls until now 4yrs later. Everytime I ask a question it would not be answered anf back to the statue of limiations. Little information was obtained but felt it was a scam. When she needed to verify my info it was very easy for me all I had to say was a yes or no. Someone could of easily got all the yes and no questions she was asking and by saying yes anyone could of called and acted like me. Not the normal security that I am very familiar with. That was another red flag. It was alot of threats with very little information and was not comforting at all. I contacted the original debt. It was sold multiple times. One debt collector asked what happened. I explained what she was saying and threatening to sue me etc. He laughed and stated well she cant in PA and thats why they are trying to make you pay. He stated he would n't give any money to them and there are alot of scams out there. All while figuring this out I am noting the security things I have to answer. None of which was done by this so called debt collector. They claimed to have sent mail and it was all in the mail that stated very clearly what would happen to me. I asked if it was certified since your threatening me with jail and lawyers etc. She stated no they did n't but it did n't matter our system says you got a letter. So i asked how was it sure I got the letter. They didnt send it certified so it could of went anywhere and considering I recieved no letter. She got XXXX and started yelling at me about the statue of limitations. It was very peer pressuing and unsure what she was talking about. I assume that was the point to try to make me pay but that is n't fair at all amd received nothing in the mail I do n't take phone calls seriously without proper documentation at which they wo n't provide. Some time passed. A restricted number calls me. He was extremely mean, rude, nasty. Stating I had my chance and wanted an address to serve me my paperwork. They already have my address so why would you need my address to serve me. He was pushing for information they already should of had. So way to many red flags. This guy was claiming instead of XXXX some if pay right away the deal will be XXXX. Or split the XXXX in half and make XXXX payments of XXXX some in a 2 month time period. This whole situation is a bit scary and feel bad for others who got these calls.
03/07/2017	Yes	Debt collection Payday loan	Taking/threatening an illegal action Threatened arrest/jail if do not pay	TX 77060	Web
I do not recall when I took out a loan from American Web Loan. However I have been unable to make any payments to them because I can no longer access my account on their website. On XX/XX/XXXX-XX/XX/XXXX I have called all my creditors requesting for a payment plan. XXXX. I have been a XXXX for 5 years, and last year I made only {$13000.00} even thou I work 40 hours a week for the XXXX XXXX XXXX XXXX. I spoke to XXXX third party collector called XXXX XXXX XXXX. I told them that with my current income I could only pay {$25.00} dollars a month. The person I spoke to said that it was too low, and I believe we settled at {$40.00} a month. He did not tell me the name of the third party, so I requested that he send me an email with this third party information. He refused. I told him I was on my way from work and could not pull over to write down any information. He again refused to send me an email so I could verify that I was indeed speaking to a collection agency that had the right to collect for XXXX. I hanged up because I was not getting anywhere with him. I told him, that I will continue to make calls to the other creditors and I will have to get back to them when I am finish with the other creditors. On XX/XX/2017 I again got a called from this third party collection agency. I was asked my name and last XXXX digits of my social security number. I asked who I was speaking to, and the lady told me that by federal law she could not disclose that information until I confirm that I was indeed XXXX XXXX. When I gave her my information, she immediately transferred me to XXXX XXXX XXXX. He asked do I know what it was regarding, I responded you tell me, you called and I have return the call. He told me that he was in the process of preparing court documents to sue me for the balance I owe to XXXX in the amount of {$1800.00} or something to that figure. I do not recall. He said I have not been corporating with his staff. I told him that last week when I spoke with his staff I gave them a offer of {$25.00} and they refused to accept this amount. I again told him that I can only pay {$25.00} a month because every creditor is demanding their money, and on my income of {$800.00} before tax every two weeks, that was all I could pay. He began to insult me telling me that they can not accept that amount. He hanged up while I was talking. I again called back the number, I was told by the young lady that XXXX XXXX step away from his desk and that he had to run an errand, and she will let me speak to someone else. The call was again answered by XXXX XXXX who immediately began to yell at me, telling me to shut up and wait for the answer to my question. I asked that up to this point no one has told me who they were. He told me his name and that he was going to prosecute me to the full extent of the law. I told him to go ahead, and I will let the court know that I have offered to pay {$25.00} a month and the third party collection agency refused to answer. He placed me on hold and then hanged up again. I again called the third time because I did n't quite get his name and who he was representing. He told me that whoever I called it will come back to him, and continued his threats of prosecution. I hanged up. The number that my XXXX XXXX can be reached at is XXXX.
05/18/2018	Yes	Debt collection I do not know	Written notification about debt Notification didn't disclose it was an attempt to collect a debt	CA 93907	Web
On XX/XX/2018, I began receiving repeated back to back calls from a man named XXXX at XXXX XXXX XXXX. XXXX never identified himself as a debt collector on my voice mail, nor did XXXX provide a mini-miranda. When I answered the call, XXXX never identified himself as a debt collector, nor did XXXX provide a mini-miranda. XXXX immediately asked to verify my social security number by reading to me the last XXXX of my social. XXXX never bothered to first verify that I was in fact the person he was trying to reach and he provided my social to me instead of asking for me to provide the social. to him. XXXX could have been speaking to anyone other than me and XXXX blatantly provided part of my identity without verifying it was me he was speaking to. It was after that point, XXXX informed me I was being recorded. Just 2 minutes into this call, XXXX and his employer have broken several FDCPA and TCPA laws including failure to identify himself as a debt collector, failure to provide a mini-miranda, and failure to verify that he was speaking to the proper person by having me provide and verify my information to him. When I questioned him and stated I never received and notification by mail or phone, XXXX became extremely aggressive with me, talking over me, not allowing me to ask questions, and trying to confuse me into accepting responsibility for an alleged debt that his company is trying to illegally receive payment on. XXXX would not let me speak and clearly his tactic was to scare and intimidate by stating he would contact my employer. When I asked him not to do that, he became even more aggressive and then hung up on me. After researching XXXX XXXX XXXX, I learned that it was actually Platinum Holding, LLC that XXXX was working for. On XX/XX/18, XXXX called and left me a voice mail stating we needed to get this resolved otherwise he would send case # XXXX to his management for further legal processing and " next steps ''. Once again, XXXX never identified himself as a debt collector, but used Platinum Holdings this time as the company he was calling from on my voice mail. When I called XXXX back, once again he made the statement that " we '' are getting this matter resolved before it proceeds and then after that informed me we were being recorded. Before telling me that, however, XXXX once again read me my Social Security number instead of verifying that it was me he was speaking with. I stated before we went any further, I required validation of the alleged debt. He began raising his voice, speaking aggressively and refusing to let me speak. He stated, oh you have already received so many notices and clearly you want this to proceed. He then hung up. I truly have never received anything from this company who has purchased this alleged debt. They have violated so many laws, too numerous to count. I will not be bullied into paying a bill to a junk agency who does not follow the law. It is not unreasonable to request validation and documentation of a debt that I know nothing about, not to mention an initial letter letting me know they have a debt that they have purchased.
08/18/2015	No	Debt collection Payday loan	Communication tactics Frequent or repeated calls	CO 80521	Web
This attorney named XXXX called my sister, spoke with her disclosing information about my debt and that they were taking legal action against me, then called her again and left a message seeing if she relayed the message to me. Then they called my brother, and he told them not to call again and hung up. They called him again recently and without confirming that they were speaking with who they called, disclosed information about my debt and about the legal action. They also implied that he was my husband. They called my Grandfather XXXX times and left messages. I called the number and left a message asking them to stop calling my relatives and that my attorney would be in touch with them. They continued to call my relatives. I called today and spoke with XXXX. He right away said he spoke with me XXXX days ago. I responded and said I had never spoken with him, only left a message. He was very unprofessional, and insisted that I did n't remember the conversation and that he spoke with me. I asked him what it was regarding and why he was harassing my family. He began yelling at me. I told him I felt this was a scam, and he yelled back at me that I am a scam by borrowing money and not repaying. He continued to yell, so I hung up. Something felt very wrong so I researched and found a law office that deals with harassing collectors. This attorney asked me what happened and for the collectors phone number. He called it and called me back saying he felt it was a scam because it was a mobile number and they did not answer stating the office they 're from and that it was an attempt to collect a debt. He then said he would call them via a conference call. He told me to ask this XXXX for a written letter with the companies letterhead stating the amount of debt owed, and told me he would end the call if he felt XXXX would not comply. So he called on XXXX way. XXXX answered asking if this was XXXX because that name showed up on his caller ID. I said " no this is XXXX calling you back ''. I then asked him for the letter, and he asked why I needed a letter. He stated they already sent out a demand with a lawsuit to my old address. I asked if they could resend that. He continued to ask why. I said I want an address to send payment to. He said they do n't accept mailed payments. He repeatedly asked me for my address but would not confirm sending a letter. He said I could pay over the phone only, and that 's when my attorney ended the call. My attorney advised me to report this collector as well as the company I borrowed from. He also assured me that they could not come after me and just to block the collector, and they will eventually move on.
01/02/2020	Yes	Debt collection Payday loan debt	False statements or representation Impersonated attorney, law enforcement, or government official	TN 37129	Web
Platinum Holdings Group is pretending to be a law firm named XXXX XXXX XXXX. They are calling and threatening to sue and/or garnish wages. They are calling and harrassing myself and my family. On XX/XX/2019, I received a phone call from an unknown number. Someone claiming to be XXXX XXXX at the mediation office of XXXX XXXX XXXX needed me to call them due to a breech of contract. I also receive texts and phone calls from family because these individuals called family members as well. I call them back and they tell me I owe {$730.00} for a payday loan with XXXX XXXX or they are going to serve me court papers and garnish wages. I tell him I have already paid it and he stated that the company I paid is not in the chain of command and it would have to be paid again. He tells me XXXX XXXX XXXX is suing me on behalf of Platinum Holdings group and I need to resolve the debt. I hang up and call XXXX XXXX, they tell me they dont know who this company is and they did not sell the debt to them. I call back and a lady answers stating that Platinum Holdings owns the debt and I have to pay it again. She gives me a phone number for Platinum Holdings Group. I call the number and the guy tells me he doesn't care if I have paid the debt or if I have proof, XXXX XXXX XXXX are suing me for the debt. I call XXXX XXXX XXXX back and am told that for {$700.00} I will not be sued. The original loan was {$300.00}. They ask how much I can afford to pay right away so I said {$350.00} on XX/XX/19 and another {$350.00} XX/XX/19. I ask the guy, XXXX, how do I know if this is going to be resolved because I paid it last year and now im having to pay again he said he would send me a payment agreement email, they couldn't send via mail. Later that night I read the email and it looks suspicious. So I check the California Secretary of state site to see if XXXX XXXX XXXX is an actual company and it doesnt exist. I XXXX them and find nothing. I search for the address on the letter and its a virtual address, not real. I call them on XX/XX/19, and ask who the attorneys are that own XXXX XXXX XXXX. XXXX asks why I am needing this info. I then tell him I need to cancel my payment. He transfers me to " XXXX XXXX '' who threatens me and yells at me and tells me they verified my employment and are going to garnish my wages. This company contacted me about this last year using the same tactics. This is harrassment and I will be reporting them to the state attorney general for unauthorized practice of law.
05/05/2015	Yes	Debt collection I do not know	Communication tactics Called after sent written cease of comm	FL 34953	Web
On XXXX/XXXX/15 I received a phone call from a man who said he had to " qualify a file. '' He did not identify what the file was regarding. He only said he was " gathering information. '' I refused to speak with him and told him I did n't know who he was and therefore would n't provide any information to him. He then transferred me to a woman and when I asked her what this was regarding, she said XXXX. I immediately hung up. According to my credit report, XXXX wrote off and closed this account. On Friday,, XXXX XXXX, 2015, I received this voicemail message : " This is XXXX XXXX. We need to qualify this file that is in review. I 'm sure we can help you sort something out but we need to talk about it. I 'm trying to prevent calling you at work. This is a courtesy call. '' On Monday, XXXX XXXX, 2015, my landlord received a message from a woman named XXXX for me claiming she was from " Worldwide '' and that she had to speak to me. She left a phone number that was similar to XXXX XXXX 's XXXX ( XXXX XXXX number is XXXX ). I then received a phone message as well stating that she was having a meeting about the file in the morning. When the woman called, she somehow hid the phone number she was calling from and it just showed " XXXX '' XXXX. I then sent a text to the XXXX number demanding that they cease calling me and my landlord. That request was ignored. On XXXX/XXXX/15, I received a phone call from " unknown '' at XXXX.. I then got a second call from " unknown '' at XXXX. At XXXX, I received a phone call from XXXX XXXX XXXX . He stated he 's calling me with some very important information that I need about the property on XXXX. I do not have any kind of financial interest in the XXXX property. On XXXX/XXXX/15 I received the following phone calls : XXXX ( XXXX ) from XXXX and at XXXX Unknown No messages left. On XXXX/XXXX/15 a woman named XXXX left a message for me on my landlord 's phone saying I needed to call her. It was a XXXX/area code number. She did not say what the call was regarding or why I needed to call her. On XXXX/XXXX/15 I got a call from Worldwide Asset Services XXXX that was an automated message. It stated that they 've left messages for me to call them but I have n't returned their call and it 's very important that I call them. The number they left was XXXX. Same message was left on my landlord 's phone.
06/28/2016	Yes	Debt collection Credit card	Taking/threatening an illegal action Sued w/o proper notification of suit	KS 66441	Web	Servicemember
I got a line of credit through XXXX XXXX on or about XXXX XXXX, XXXX. Purchased items in the amount of {$3400.00}. My account went into collection and sold to another creditor. After joining the XXXX in XX/XX/XXXX I attempted to resolve this matter but they wanted payment in full with interest. I did not have the money and they refused to work with me. I waited for letters of legal action but known ever came. XX/XX/XXXX, I received a call from a gentlemen named XXXX. Did not give me a last name. He told me he was with a company named Premium Asset Services and want to collect a debt I had acquired with XXXX XXXX. He told me I had to pay the total balance of {$6500.00}. I told him I could not pay that amount. We made an arrangement for {$500.00} down and {$100.00} payments until I can pay it off. I paid {$300.00} and asked for him to take the remaining {$200.00} in two weeks. I did not feel right about it because to give me information about my account and tried to talk me out of speaking to a lawyer. So I canceled my card and did not pay the {$200.00}. He continued to call and threaten me with legal action. I did not respond. A couple days later I received another call from a gentleman named XXXX XXXX. Would not give first name. He left me a voice mail stating that my file had been sent up to his department for further legal action. He said he had already contacted my civil affairs officer and his next call will be to my inspecting general and will be issuing me a judgment. I called him back and tried to make some kind of payment arrangement but he said they wanted the money in full. He told me to borrow money from family or who ever. Then he told me to get a hard money loans or credit cards. I was afraid of him contacting my command, so I attempted to get loans and was denied. After telling I could n't get a loan, he got rude and told me I need to figure it out or he is going through with legal action and sending it up my chain of command. He called me childish, said I was not a soldier and all I am doing is playing soldier. Called an adolescent. Said its like robbing a bank. I told him to calm down and to respect my service. He then asked me if my " mommy new I was a playing soldier ''. I just hung up the phone and proceeded to speak with my XXXX for guidance.
02/17/2016	Yes	Debt collection Other (i.e. phone, health club, etc.)	Communication tactics Threatened to take legal action	MA 01923	Web
This company " premium asset services '' refused to identify themselves when I returned a phone call after being hung up on by an employee who called my business number to verify who i was and hung up chuckling. When I called back to try to identify this " company '' and validate the reason for the call, another employee told me it was not his responsibility to inform me of the company name or matter, just that they were moving forward with the precedings and again hung up on me. I called back again and spoke to the " executive director '' who said he did n't want to argue the semantics of debt collection with me and rudely asked " if I was going to pay or not '' to which i said No. I tried explaining that I want proof of this debt and he said they have previously sent notifications. Not once did they notify me that " this is an attempt to collect a debt and any information obtained will be used for that purpose '', a phrase I know needs to be used in my state of Massachusetts under the FDCPA. They used language suggesting that they would " sue us '' if not resolved today. I have never dealt with such a bullish, unprofessional, and aggressive group. My wife stopped answering harassing phone calls from one employee because he would say things like " I do n't know what you are so afraid of? '' We have phone records of up to 4 phone calls in a single day, also against the massachusetts FDCPA. When asked to identify themselves when you do answer the phone they just repeat can i speak to " your name ''. If you ask what this call is regarding they ask if they are speaking to you. Upon finally talking to the executive director, he calmly talked to me and said " ill be honest with you, there is n't enough debt here to take you to court '', even though his colleague informed me that they were " moving forward with precedings '', another infraction. I agreed to pay the debt upon validation, and he wanted me to give him my credit card today for a future withdrawal to secure our arrangement. to which i said absolutely not, and he told me to get a prepaid card and call him back with it. I am writing this in the hopes that others do not have to deal with this type of harassment from such an unprofessional " company ''.
11/22/2016	Yes	Debt collection I do not know	Taking/threatening an illegal action Threatened arrest/jail if do not pay	OK 735XX	Web
I have been receiving calls regarding an alleged debt. They have contacted my father-in-law in regards to the debt as well as my mother, numerous times. XXXX third parties verified they had the correct phone number for me and advised them to call me directly. I returned their call and asked for documentation to be sent to me by certified mail. They wanted me to pay the balance by debit card immediately. I explained that I did not feel comfortable with that, until I saw documentation. To include the original alleged creditor, amount, etc. I was transferred to another dept. and they left me on hold for several minutes. I attempted to call back and no one answered. I received another call from them on Thursday XXXX and asked again for documentation. They transferred me to a man named XXXX and he said he had already sent mail. I explained that I had not received mail from them and he said " Why do you want a letter, are you going to dispute this? '' I responded possibly, but I do n't know until I can verify through documentation. He hung up on me. Today, XXXX/XXXX/16 I received a call from the same company at approximately XXXX I again asked for documentation and the girl who I spoke with transferred me to a gentlemen. He stated his name, but I could not understand what he said. He refused to spell his name, or repeat his name. He stated he did not have to tell me his name, I owed him {$800.00} and he was not sending me documentation. I asked several times for his name and he refused. He stated I would know his name when they " put me jail '' for not paying my debts. He also called me a liar and said the only documentation that I needed was my credit report, because it shows I do n't like to pay bills. He then stated " pay your bill '' and hung up. I attempted to call him back several times. and each time he would answer and say " just pay your bill '' and hang up. I called again at approximately XXXX and this time he took the call, but with out speaking. I asked to speak to his supervisor, asked for his name, asked to receive documentaion, so that if this was a matter that need to be resolved I could proceed. He refused to speak. He sat in silence for XXXX minutes and XXXX seconds.
03/20/2017	Yes	Debt collection Payday loan	Communication tactics Threatened to take legal action	NJ 08360	Web
On Monday XX/XX/XXXX/17 I received a call at my employer by the name of a gentleman XXXX XXXX. I 've asked him please do not contact me at work and to call on my cellphone. Everyday since, either him or another employee have continued to contact me on my work phone and I continued to ask them to call my cell, the one woman who called me said you wo n't have to worry about the calls, because you will be sued and served in person at your job. I 've asked for any documentation in regards to this debt that I owe and they could n't provide me with anything. I informed them I have never received any documentation or any phone calls from them which I 've had the same cell # for 10 years. They have also called my Mother and told her everything about my account and that I will be sued if I do n't call them. They have left threatening messages on my cellphone and also my work phone. Telling me it would be in my best interest to contact them by the end of the day or they would continue to contact my employer. They called my job again today XX/XX/XXXX/17 and I informed them I wanted to deal with the company ( original debtor ) regarding this matter, I 've read bad reviews on this company and I 'm tired of them harassing me at work and I informed them I would pursue with a complaint. XXXX then yelled over me and said I was " Ignorant '' for believing what I 've read and I will be sued by him. I received an email from them stating they would " Settle '' however that 's not a settlement amount he told me that was the full amount due. I 'm tired of the calls at work and now on my cellphone threatening to sue me, when I have never received anything from them whether in the mail or on the phone until recent, and they claim they 've been contacting me. This XXXX is also acting as if he 's an attorney. I also thought it was mandatory as a debt collector to always say, " This is an attempt to collect a debt from a debt collector and any information obtained will be used for that purpose '' They have not once said that to me on the phone, but was in this bogus letter I received. I want this company to stop calling me at work and now on my cellphone and calling me names.
12/19/2016	Yes	Debt collection Other (i.e. phone, health club, etc.)	Communication tactics Frequent or repeated calls	OH 43235	Web
Premium Asset Services is violating the Fair Debt Collections Practices Act ( FDCPA ) in communications with me and depriving me of my legal rights under the FDCPA. On XX/XX/2016, a message on my answering machine requested me to call a " XXXX XXXX '' at a call-back number. A search of the number found it is Premium Asset Services, a debt collector. On XX/XX/2016, I answered the phone and was connected to a belligerent man who stated an alleged unpaid debt and began prodding me to acknowledge it. I did not. He said it can be determined in " discovery. '' I stated that Premium Asset Services is a debt collector and requested that he mail me a collection letter ( written notification ). He insisted they are not a debt collector, but rather a " law office '' or " law firm. '' He refused to send me written notification and said he does not have to do so. He accused me of some sort of legal violations and said I " better get an attorney. '' He said " we only give it 72 hours. '' I said, " I believe you are a scammer. '' He then hung up. Since then, numerous messages have been left on my answering machine demanding I call Premium Asset Services, PAS, or a " XXXX XXXX. '' Some have implied that the matter concerns my residence and/or have implied that legal action is pending against me. In addition, the phone has rung multiple times during weekdays without messages being left. I submit that Premium Asset Services has violated the FDCPA as follows : 1. In all calls received from Premium Asset Services, failure to state that the call is from a debt collector and that the purpose of the call is to collect a debt. 2. Misrepresentation of Premium Asset Services as a law office/law firm. 3. Refusal to send me written notification of the alleged debt. The FDCPA requires debt collectors to provide written notification within five days of first contact. The XX/XX/XXXX call was the first contact. 4. Implied threats of legal action. 5. Deceit : Implying that the matter pertains to my residence. 6. Causing a telephone to ring repeatedly or continuously with intent to annoy, abuse, or harass any person at the called number.
09/18/2018	No	Debt collection Credit card debt	Written notification about debt Didn't receive enough information to verify debt	VA XXXXX	Web
Refer my CFPB Complaint # XXXX. Debt was XXXX XXXX XXXX account. Was contacted over 4 years ago ; I ran into lack of job and other financial difficulties. Card is charged off ; Contract sold to PLATIMUM HOLDINGS of XXXX, CA. - File # XXXX. I dispute notification of debt and account. I was contacted XX/XX/XXXX by a Process and Services Agency called XXXX XXXX XXXX, and was informed after calling number for more info, spoke to XXXX XXXX, a Claims and Mitigation attorney with XXXX XXXX XXXX in California. He gave me Case info and that it had been sold to Platimum Holdings, a Client of XXXX XXXX XXXX. This Debt is OVER 10 YEARS OLD, and the statue of collections was to expire XX/XX/XXXX, per XXXX XXXX. My Original balance about XX/XX/XXXX was {$980.00}, but was informed by XXXX XXXX that interest and penalties accrued, unbeknownst to me, to a balance of {$2800.00}. I want balance down to a more manageable amount if it is required to pay off, even though it is a charged off account. I want my file removed and released and do not want to be contacted by XXXX XXXX. County, VA court system. I could not make payments, fell short, tried to contact and get resolution, lost contact with whomever was holding debt. Was not notifed it was reported to another collection agent and then sold. Account " dropped into a crack. '' Does not show in my current credit files. Why notification now, over 5 years no contact, no notification and account sold and not informed. When I try to obtain more and better employment, this should not be in the records to hold me back from gainful employment. These companies " did not act in good faith '' to try and contact me until now. When verified, my DOB, info and address are current and on file, so there is No Excuse of no contact from XXXX XXXX and Platimum Holdings. XXXX XXXX gave me contact number for Platimum. It is : XXXX and they are in XXXX XXXX, California. To my knowledge, my credit is in good standing. I do not need this issue hanging over my head. XXXX XXXX original Credit card account number : XXXX
06/11/2020	No	Debt collection Credit card debt	Written notification about debt Didn't receive enough information to verify debt	PA 190XX	Web	Servicemember
-First communication was established on XX/XX/2020 where they called mine and my husbands number, person who called was XXXX XXXX XXXX Same date, XX/XX/2020, XXXX XXXX called my brother and went over the debt in question in detail with him and also told him that they were preparing to serve me at my place of employment. This is considered disclosing unauthorized information to a third party. I made an attempt to call XXXX XXXX back that day and got a voicemail in which I left my name, file number and phone number. No other information was given. XXXX received a phone call from XXXX XXXX while at work. My husband called back when I got home from work. We specifically asked for a validation of debt letter be sent to us and at this time she started to get very upset and told us to follow the chain of title. She refused to accommodate our request for a validation of debt letter and then also said they contacted the Human Resources Dept at my employer and when the HR rep called her back they would be serving me at my place of employment. -by following the chain of title, as XXXX had mentioned, we discovered that this company, Platinum Holdings , had only just acquired this debt at the end of XX/XX/2020. They are threatening to sue without giving us the 30 days to dispute the alleged debt. -the company Platinum Holdings has the same phone number as the supposed law firm XXXX XXXX XXXX XXXX No matter what number you call they answer litigation, not the companys name. -from doing research I am finding everything mentioned above to be illegal scare tactics and if they are trying to actually sue they are required by law to give me 30 days to give written letter of dispute, which they did not do. -they have also almost doubled the amount owed of the alleged debt, trying to tack on some fees which they also did not explain. -I would also like to add since I have absolutely no documentation from this company I can not attach any letters or receipts since they do not exist.
06/10/2016	Yes	Debt collection Other (i.e. phone, health club, etc.)	Taking/threatening an illegal action Threatened arrest/jail if do not pay	FL 32168	Web
I have received several phone calls from XXXX. Finally after multiple calls I answered it. To keep it short when I started asking questions regarding the debt, and inquiring who the original creditor was, I was met with refusal to give me the information. I was then threatened with legal charges that could " result '' in me being arrested. I was then transferred to a XXXX XXXX, at that point I was finished discussing as it was getting no where. I asked for information to forward my written statement requesting any further contact be through the mail, XXXX XXXX would basically not allow me to speak and ask questions I was told the following. 1. I needed to grow up and pay my bills and that not to waste my time sending such a document as they were going to file suit immediately and that he makes more money in an hour than I do in a year so that meant he did not have to explain anything to me. 2. When I tried to again inquire about the original creditor he gave me information but then called me a laundry list of inappropriate names such as a XXXX and a " worthless piece of trash '' I will admit at that point I said a few choice things, but when backed into a corner you tend to react. 3. He kept hanging up on me simply because I wanted to dispute the amount being asked for as I know I do not owe that much, hence asking for the original creditors information. 4. I called back several times and was told not to call again or he was going to file harassment charges on me. The last time I checked I have a right to question any debt I am said to owe, I also have the right to be treated fairly and with respect. I was not aware that a collection agency was allowed to speak to their customers in such a manner to degrade them in order to attempt to collect a debt. I would have recorded the conversation but I know the laws in Florida do not allow it without the consent of the other party and I knew they were n't going to consent to that.
05/19/2015	Yes	Debt collection I do not know	Improper contact or sharing of info Contacted me after I asked not to	MO 64052	Web
Getting calls from a group calling themselves the huntington group from phone number XXXX. Stating someone is trying to take legal action against me. Ignored calls because I felt it was not legit. Looked them up online and was unable to find them. Information I found was through their phone number reverse lookup sites which resulted others sharing experience with them stating they were scammed or being harassed. Ignored the calls until they contacted my step father and were very threatening ( practices used unlike a legit business ). I called today and confirmed my name and phone number, but would not confirm any other information. I requested their full name of the company and their company address, but the represenative XXXX asked why I needed that information and I said to get more information, he told me to hold and I was connected to another individual who immediately told me that they would n't share any information with me unless I confirmed what they had on file in regards to my personal information. I said I just wanted their address and then he started to raise his voice and said he would n't give it so I said I would n't give any of my information because I felt lile their business with me wasnt legit and then he blew up and starting yelling at me. I said I felt this was a scam and to not call me or my family and he said he had every right to contact me and that I need to take care of my " business ''. I replied this is how this company does business? And he continued to yell and repeat himself so I disconnected the call. I just want to know if this.company is legit. They leave voicemails saying legal action will be taken, but I havent received any debt notices by mail and certainly nothing in regards to legal action. I dont like feeling threatened by a company I feel is not a legitimate company. Everything they give is vague and feel theyre trying to fish for information or scam me by paying for a debt I dont owe.
06/23/2015	Yes	Debt collection Credit card	Communication tactics Threatened to take legal action	CA 92881	Web
Debt collectors started calling me XXXX weeks ago from world wide, the man named XXXX would call and act like hes a friend when my mom would answer never would tell her who hes witg or why hes calling. So I called back and he said that I owe this and that if I do not pay I will be sued. I told him I need it in writing of my debt so I know exactly. He said no we sent u something months back and now since u never responded we cant. I asked him what address and he told me and I said I havent lived there in XXXX years. He said to bad. I said well I need it in writing. He said no. Then I said I cant pay the whole thing. He said well we will garnish your wages. After that I called backto speak to a manager and her name was XXXX, she said that thats the reasons business go under. She said she would look into it. Well XXXX days later here calls XXXX again saying u didnt get anywhere with her and I did nothing wrong. Are u kidding me! So I called to speak to a manager he answers and he would n't let me speak to anyone but him. So I called the head manager, l and left a voice mail. Today Iget a call from him so he begins to tell me that is state law they can take mywages and planto do so. He said that he called my work and found out where I work and when he said the company name I told him sir ive never even stepped foot in there. He said I spoke to the manager and u work XXXX nights a week there. I told him that is completely untrue. He said your lying state of California show your working there. Then when I continued to tell him I dont work there he said well just sue u then and hung up. I could n't believe it. When I got off work I called the place he said I worked at and asked if someone there said I worked there. And the lady said the manager has been out of town for a week and they are not aloud to tell people u work there unless its in writing. Can someone tell me if this abuse is legal or not?????
11/19/2015	Yes	Payday loan	Charged fees or interest I didn't expect	CA 95825	Web
This morning I was contacted by my employer that someone was trying to contact me because they were filing a civil suite against me. The man who contacted my employer was XXXX XXXX XXXX. I called immediately at XXXX. He demanded payment of $ XXXX by tomorrow or {$500.00} + by the months end. I said that I could make a payment arrangement of about {$50.00} a month being that I am a single mother of XXXX and with only my income to support. I explained that I had just recently, back in XXXX, got out of an abusive relation ship that had left me in debt. I said unfortunately I did n't even have enough money to buy my girls XXXX gifts this year or fix my car that is desperate need of repair. I said {$50.00} was the best that I could do but by tax return time I could hopefully pay more. I requested that first he send me official paperwork pertaining to this legal suite XXXX He refused! He said that they already sent something out sometime ago and would not again unless I agreed to make payment. I asked that he send me the paperwork with all my options. He said that " No, because then you 'll receive it and then just say you can only pay {$50.00}. '' I told him that I wanted official documentation and am not going to commit to paying anyone without have official paperwork so that I know who I am sending what to. He became argumentative and refused and said that he already has my wage information and that if I did n't send payment and agree to anything he would follow through with the suite XXXX This ca n't be legal but I am shaking because if it is, I am not in any financial state that I could afford to pay {$3000.00} + back, which is what he said that I would come out to being if I did n't pay by today but no later than tomorrow. I will lose everything that I have worked so hard to get and at the moment keep. Again this is XXXX XXXX who said that he is an attorney and XXXX.
11/19/2016	Yes	Debt collection Payday loan	Disclosure verification of debt Not disclosed as an attempt to collect	WA 99202	Web
My place of employment received a call from a XXXX from Worldwide Recoveries , LLC, telling my secretary that I was going to be served legal papers at work that day unless I called them back. I called, and XXXX never disclosed that it was a call from a debt collector at any point during the conversation. He proceeded to inform me that I had allegedly taken out a loan from XXXX ( which is not licensed to loan in WA, where I live ) for {$400.00}, which is now somehow {$1100.00}. I told him I was not aware of this and demanded verification of the debt. He then told me I was just trying to stall and that I would be served papers that day at work and sued and my wages garnished if I did n't pay immediately, because " it 's really easy to get wage garnishment in Washington ''. A few days later, I got a " settlement offer '' letter in the mail. This letter claims that I authorized a payment to be taken from my bank account ( I never authorized anything, nor did I give them my baking information ) and the letter claims that if payment is n't made they 'll revoke their " offer ''. They did not send verification of the debt, nor did they provide their professional license number to collect in Washington State as I requested. They are using illegal collection tactics : Calling me at work after they 've been told not to, disclosing information to my employer, threatening to show up at my work to serve me immediately, threatening to garnish my wages without notice and calling me repeatedly to harass, intimidate and threaten me, and sending a letter saying they are taking money from my account which I never authorized. They continue to call after a cease and desist letter was sent to them, and after I requested a verification of the debt - by law, they can not contact me again until they have done so.
02/08/2019	Yes	Debt collection I do not know	False statements or representation Impersonated attorney, law enforcement, or government official	AZ 85710	Web	Servicemember
On XX/XX/2019 I received several calls at work and to my cell phone from someone stating the doll listen very carefully this call Is to the resident to attempt will be made to deliver a certified summons to ( last name ) for further information contact the issuing attorneys office handling the matter immediately at XXXX This was left on my cell phone and my office phone. The receptionist at my job also told me that this person needed to give me an official summons, he told my job. Not cool. Then made several attempts to call the receptionist to reach me again. I called the number and began to ask questions of why I was being sued, who was or what this was all about. He stated because I owe a company XXXX. He began to insult me and call me XXXX for not knowing there was interest on the fees. Using words like XXXX and XXXX youre a XXXX XXXX how XXXX I was and know wonder why I joined the XXXX and lost us the war. Insult after insult and laughed at me. After asking how can I fix this and if I can make payments he began to say that he was going to record me as not willing to pay and being uncooperative and then proceeded to hang hang up on me. After researching this, between insults he did give me info. I found out that XXXX XXXX XXXX is behind this. The number in my voicemail is saying they are a law firm. When I call XXXX They answer the with the name of some law firm. However the person in charge of my account wouldnt not repeat the name to allow me to write it down. I tried to reach someone else and they defended the behavior of this guy insulting me and deemed it okay to threaten with suing me because I couldnt afford XXXX dollars. I do not owe this money and they are trying to get more from me than what is on my credit report.
02/11/2016	No	Debt collection Credit card	Taking/threatening an illegal action Threatened arrest/jail if do not pay	MA 02062	Web
collection agency called my place of employment and asked receptionist to transfer them to my manager. Company proceeded to interrogate my receptionist until I was able to take the call. Once I spoke to the rep he yelled at me stated he was in process of garnishing my wages and filing a lawsuit unless I paid {$500.00} of a {$700.00} debts that is over 6 yrs old. If I did not agree to terms they stated I would be arrested at my job. I tried explaining that this was the first time I heard of this debt. Person continued to yell and when I asked for their name and name of supervisor I was told that I need to learn to pay my bills. I asked the rep to stop speaking to me in that manner and he continued to talk over me and yell. I explained that I had never been contacted on my personal phone and even provided number and rep continues to call my employer asking to speak to anyone who works with me. They also threated to call my HR director to tell her I do not pay my bills and start garnishment process. They even said everyone in my agency will know I do n't pay my bills. I got very upset and told person on the phone that I can not continue to speak to someone so disrespectful and hung up. The company kept calling me back and yelling at me. I have never in my life been spoken to this way. I am concerned as they stated they are calling back to speak to the head of my company. Company wanted me to set up payments of an amount I could not agree to and I was told " What is wrong with you? You ca n't afford {$70.00} bucks a month and you work. What kind of job do you have. '' At this point in conversation I declined to speak to them and hung up. they have since called my place of employment 3 more times in one day.
06/22/2015	Yes	Debt collection Credit card	Taking/threatening an illegal action Seized/Attempted to seize property	TX 77386	Web
I have dealt with this company in the past when they were threatening to sue me for a debt that was taken care of. At that time they threatened to put a lien on my bank accounts. On this most recent call, from an " unknown '' number the lady that I spoke with told me she was collecting 'location information '' becuase they getting to file a XXXX with the IRS and Garnish my wages. This is for a previous debt that was cleared up in the past. When speaking with her she never informed me this was an attempt to collect on a debt. I told her the debt she was discussing was already settled and cleared up. She disagreed.I told her I would have to consult with my wife for clarification of the matter. This lady said I had until noon to tomorrow otherwise she was going to file against me to garnish my wages. As I spoke to her to get her follow-up information she told me her name was XXXX XXXX with Worldwide Asset and if she didnt hear back from me by noon tomorrow she would file a " XXXX to trigger garnishment ''. She said she is located in XXXX California, She offered to settle the debt with me if I paid tomorrow for 80 % on a XXXX full payment or she would accept XXXX payments at a higher value. I dont have her phone number in my file to contact them. I recall the last time I had to put up with their scam that they pulled a hard credit check/report on me and ti really hurt my credit score. My wife and I are presently in the process of buying a new home. The offer and preliminary contracts have already been filed. I can not afford for this group of scammers to do the same XXXX to me, or worse, as they have show in the past they will do.
06/02/2016	Yes	Debt collection Payday loan	Communication tactics Threatened to take legal action	OH 440XX	Web
Multiple times this company has threatened to sue me/file a lawsuit against me for an amount that is far greater than what I owe. Coerced me into giving them my debit card information ( because I was repeatedly told they need to have it on file otherwise the suit would take place regardless ) and repeatedly used offensive language. While on the line with them I was repeatedly yelled at/talked over and told I was wrong. Offered to make payment arrangements with them and this is when I was told they needed my debit card information. I gave it because at that point I was extremely frustrated with the rude and offensive " legal department '' rep on the other line. Claimed they sent out an e-mail to me ( which is NOT a legal document ) and then proceeded to withdraw money out of my account WITHOUT my permission to do so. Called my bank, had the transaction reversed and blocked the debit card number. Called the company back and was yelled at once again that it 's not their fault that I have buyers remorse, they 're going to get their money regardless. I informed I am filing a complaint with the XXXX and with the FDCPA as well. They kept claiming they would pull up " recorded calls '' and would then sue me and I said fine. I understand recorded calls, seeing as I work for a company where every call made is recorded. These will benefit my case because you will hear the manner in which these reps speak to customers and how they repeatedly treat them with disrespect. Was then hung up on when I told them my plan. Have filed complaint with XXXX and am now filing a complaint with you.
01/17/2017	Yes	Debt collection Payday loan	False statements or representation Indicated committed crime not paying	TN 379XX	Web
Starting in XXXX, I started receiving calls from a company called World Wide XXXX. They state to me they have tried to serve me legal papers, I verify the address and then they get rude and tell me they dont have to reserve me. I have even checked with the sheriff, no warrant. I keep telling them not to call, they tell me they have every right to call. They are rude, they get beligerent and tell me they know their legal rights. Now they are contacting family memeber, and my job. They have called my work three times today, finally my coworker told them I 'm not here anylonger and the lady told him that 's untrue. She was pressing him for personal info on me. He ask her not to call and she said she had every right to continue. I called back the number XXXX, Case XXXX spoke to XXXX, told her I was recording her, she told me I had no right. She transferred me to a XXXX XXXX that said he was a legal officer, who called me a deadbeat that he had my credit file and that I was a professional con artist. I ask him to mail me whatever file he had and he said it was my responsibility to call the company to collect the data. I told him not to contact me at work, home or by relative. He told me I 'll meet you in court and hung up, only to call me right back. They will only provide a name, World WIde XXXX and the XXXX #. They will not provide the address for me to call. Please help, this is interfering with my job and I 'm a single mom of XXXX with XXXX income. I 've ready my rights on the FTC consumer info site and each thing I 've listed above they are in violation.
12/13/2016	Yes	Debt collection I do not know	Taking/threatening an illegal action Threatened to sue on too old debt	AE XXXXX	Web
Platinum Holdings is attempting to collect a zombie debt by claiming that the debt I supposedly owe does not fall under the FDCPA statute of limitations. They have been calling my siblings due to my being out of the country. I called and spoke with XXXX and she proceeded to tell me that since it was a debt owed to XXXX, it falls under a " precious metals contract '' and has no statute of limitations. When I stated that I did not acknowledge the debt and wanted documentation proving the debt in order to seek legal advice, she refused to send me the documentation. She is now saying that their counselors will be proceeding with suing me even though I have not received any documentation. At. All. from them. She stated they were sent to my old address and it did n't show in her system that I had received the documentation. That 's because I never received anything from this company in any way, shape, or form which she well knew! Once I stated I did not acknowledge the debt, she proceeded to speak over me and got hostile. This is a debt that is over a decade old that they say I owe but refuse to prove that I do indeed owe. She refused to send me anything since I do not acknowledge the debt. This is a debt that does n't exist on my credit report! So there is no legitimate claim that I legitimately owe. She refused to send me anything after I refused to acknowledge the debt. I asked her for her agent number and credentials and she gave me her extension number ( XXXX ) instead saying that she is not an agent and has no credentials.
04/26/2018	No	Debt collection Payday loan debt	Communication tactics Used obscene, profane, or other abusive language	FL 32812	Web	Servicemember
The caller from # XXXX stated he was with the law office handling the debt. The first call on XX/XX/2018 representative stated the debt and provided options of payments. I requested to have something in writing because i have not yet received any the information that he had stated. I looked on my credit report and there was nothing of this company. I checked online with the phone number and it has been reported as a scam and not a safe number. The caller then called back on XX/XX/2018 time of around XXXX using the same number, stated that he will dropping off documents to my employer because i refused to provide my address. He did not ask for my name he simply began speaking. I stated that he did not even ask whom he had been speaking to before stating this information, the caller/rep stated that he is the only person that answers his phone so i should be the only person that answers mine. The representative then stated during the conversation multiple times that i did not have any character, he then began to verbally assault my military character i asked him to please refrain from speaking of such and the caller continued. I asked the caller if the call was recorded and that he should not be saying the things he was saying. The caller then brought up other legal cases from my past and repeatedly stated i have no type of character and continued to talk badly about me as a person. I then stated that i would be seeking legal representation the representative then called me a liar. I then ended the call.
07/21/2015	No	Debt collection Credit card	Disclosure verification of debt Not given enough info to verify debt	FL 33033	Web
I received a call from a XXXX XXXX office, to " collect a debt on a credit card ''. the caller did not verify my information before giving me this information. The person yelled at me that they are starting the " legal process to garnish my wages '' I advised her that I have not received any information on any attempt to collect any debt.I am legally entitled to receive that and verify that so called debt is mine and that the collector is legally able to collect on any so called debt. She refused many times and told me that she is not required to do anything of that sort. Continued to threaten me on " legal action '' did not give me information on amount of debt or if there was an ability to settle on any debt. She did not even properly verify who I was. I looked on line since the company name on the voicemail was different than what she gave me and I saw many victims to this company as well. XXXX / XXXX XXXX. There was no resolution to this call as she would not listen to me and only yell and threaten me during the whole call. I would like to know what this even is! How can I be taken legal action against and I dont even know what this is! I can not know how to respond with a solution if I have no information as to what this is at all. The only information she gave me was that it was in an attempt to collect on a credit card debt. No credit card name given. This company needs shut down as they do not know how to collect said debt to anyone per all the comments I have seen plus my own experience!
07/21/2015	Yes	Debt collection I do not know	False statements or representation Impersonated an attorney or official	FL 33880	Web
I have received calls from " The Huntington Group '' - telephone number XXXX, XXXX, XXXX ( and more ) representing themselves as a number of varying folks from process servers to attorneys, up to Managing Partner, XXXX XXXX. They have now called my cell phone, my home phone, my work phone, and my work corporate office threatening a Summons to Appear, advising that they have been unable to reach me at my home, which is the same address that I have had for XXXX years. I have called these folks back, and they continually ask me to pay anywhere between {$500.00} - {$2000.00}, gradually decreasing each time I refuse, however, will not tell me what the debt is for, will not provide me proof or validation of the debt, and will not provide me with a mailing address to mail them these requests or a formal request to stop calling me until the debt can be validated. I have asked these people to cease calling me at any numbers until they can provide proof of the debt, at which point I am told that they do n't have to provide that since they are a " Legal Group '' vs. a debt collector, yet no record of the company exists. They refuse to end calling - most specifically my place of business, until I make a payment toward this unknown debt. They have threatened to come to my place of business and have the HR Director or my Managing Director call me into a meeting to serve me with the necessary files if I do not pay them directly, over the phone, without validation.
08/18/2015	Yes	Debt collection Credit card	Improper contact or sharing of info Contacted me after I asked not to	NY 145XX	Web
I owe a debt for a watch I bought on credit. When the company contacted me, I authorized them to speak to my wife as they kept calling me at work. Even after my wife began contacting them, they continued harassing my sister. My wife requested in writing for them to cease phone contact and to contact us via email or US mail. They have continued to ignore that request. My wife put together a proposed repayment plan, which they accepted and then attempted to verbally change via the phone by speaking over her and acting in a confusing manner, so my wife politely ended the call and contacted them via voicemail and email to again request all orrespondence be done in writing, and for them to send the agreed upon arrangement in writing so that we have a record of what we agreed to. We have not received that. Today my wife again emailed and asked for this, and reminded them to not call, and XXXX minutes later they called anyway. We have NOT received the payment agreement that they agreed to in writing at all and they continue to ignore our requests for it and continue calling and trying to bully her into giving them our bank account information over the phone. We want to pay off this debt, but I want the agreement IN WRITING so they can not come back later and say we didnt follow the agreement, and I certainly do not want my bank information given to someone who is refusing to give us the agreement in writing, I do not trust them with this information.
07/16/2015	No	Debt collection I do not know	Cont'd attempts collect debt not owed Debt is not mine	PA 164XX	Web	Older American
Premium Assets has called our # numerous times over the past few months. We usually are not home to get a call and most times they do not leave a message. Several times they left a message and it may be for an estranged relative. Two weeks ago i was home and answered the call and told the woman, who would not give her name, that they needed to stop calling our #. She said they would remove our #. Today at XXXX a woman called again. I told her again to quit calling our #. She asked why we never answer the calls. I told her it was none of her business and that the person they are calling can not be reached at this #. She became snippy and finally said she would remove our # from their list. I told her i requested that before ... she said again it would be removed. at XXXX she called again. and before she could continue harassing me I told her that I had just talked to her and since she did not take me seriously I was filing a complaint with the ftc. She disconnected the call. I am not happy being hounded for a debt that is not ours. Please review this claim and if possible please advise this company that if they continue to harass us I will be filing more complaints. On several messages they have left they have advised that we are going to be served with legal papers if we did not respond by XXXX that day. Well many of those days have gone by and no one has shown up at our door with papers. I am tired of them continuing to contact us. Thank you
09/06/2016	Yes	Debt collection Payday loan	Cont'd attempts collect debt not owed Debt is not mine	CA 91737	Web
Received a call from a man stating he was with XXXX about a month ago, stated I had received a payday loan from them in 2013 and that I only made XXXX payments. I do not know anything about this and told this man so, I also informed him that I was a victim of identity theft in 2013. I was contacted on a phone number that was not in use in 2013 and have no clue how he obtained my current phone number. He proceeded to name things on my credit report, my address and such, I was totally freaked out and hung up. Not too long later, I started getting calls on my work number from XXXX XXXX, also a number that was not even in conception in my life in 2013, different employer, do not know how they obtained this information. I called back once, told the guy the same thing I told the original guy, notified him this debt was not mine and if they felt they need to proceed with legal action that I welcomed it. Received voicemails from a XXXX XXXX requesting me to contact her with my availability and basically an appointment to be served, who seriously does that, are thugs going to show up at my door instead? Also this morning, they called and left a mail on my daughters phone stating that I refused to sign for being served for legal action. I do n't know how they got my daughters phone but that is extremely inappropriate. I found this company is XXXX XXXX and not even licensed. They need to be stopped!!
04/08/2016	Yes	Debt collection Other (i.e. phone, health club, etc.)	Disclosure verification of debt Not disclosed as an attempt to collect	VA 23669	Web
XX/XX/XXXX I receive a phone from a Paralegal/Admin Officer name XXXX XXXX who states he works for company that collect debt for XXXX XXXX XXXX XXXX XXXX which I did owe. However I was not able to finishing paying because I lost my job around that time. Im currently working and I made arrangement with XXXX XXXX telephone number XXXX. From XX/XX/XXXX to XX/XX/XXXX. I have been make payment arrangement to settle my debt with XXXX. XXXX XXXX states my last payment will be XX/XX/XXXX and they will email me the balance and completion letter so I can give this information to the credit bureau. However a few weeks back I receive a call from the real debt collection that handles Debt Collection for XXXX Jewelers. I spoke with XXXX XXXX telephone number is XXXX. She states that I fail to pay and settle for XXXX. I explain to her that I having been making payment and told her the people I 've been dealing. She research the matter and stated that they are a fraud/scam and been taking my money. I being paying more than I owed. She advised me to contact my bank institute to discuss this matter. I check my bank statement and the company that been taking my money is called Premium Asset Services recovery. She research that name and they are a scam as well. From XX/XX/XXXX to XX/XX/XXXX I have been making payment arrangement to a company that has been taking of advantage of me.
09/30/2015	Yes	Debt collection Credit card	Communication tactics Used obscene/profane/abusive language	DC 20002	Web
Today on XXXX/XXXX/XXXX I returned a call to XXXX XXXX of Premium Asset Services LLC. I told her that this debt was paid to the original company I asked her for the information to contact said company. XXXX transferred me to a XXXX XXXX who as soon as he got on the phone was belligerent I said to him that all I needed from him was the phone number to the CC company and his response was that he was not going to give me anything, and he did n't give XXXX because they had talked to me in XXXX and I owed them $ XXXX and they were going to collect. He also threatened me to sue me for this debt. I told him that it was not necessary for him to talk to me like that and I hung up the phone on him. I am in the middle of purchasing a home this debt was not on my credit in XXXX XXXX or previous to. I do n't understand why if I paid this to the original debtor and it been longer than 7 year how is this even allowed. I did n't not entered in a credit contract with Premium Asset Services , LLC so they should not be able to call and threaten me. Also the Statute of Limitations in XXXX DC XXXX in which I live is 3 years. This is unbelievable that a company that you have no contract with can call harass, and threaten you. In conclusion I called XXXX back to let her know that I will be back in touch with her once I receive Bank Statements from XXXX from my bank.
04/18/2015	Yes	Debt collection Credit card	Taking/threatening an illegal action Threatened to sue on too old debt	OK 74055	Web	Servicemember
Back in XXXX I received a phone call stating that my husband owed this company money and they wanted to resolve it over the phone. I asked what the debt was they told me it was a credit card debt that they wanted taken care of over the phone. I asked for written documentation they told me they could only fax or email me the information. I told them I wanted valid information that they were a legitimate company and that the debt was in fact valid before I would agree to anything. Then in the end they said t hey would send something out. I waited 2 weeks and still nothing but they were calling asking for their money I told them I had not received anything in the mail and I was n't going to pay them anything until I got proof. They sent me a letter stating that I would pay so much a month to pay back the debt. Nothing about documentation regarding the original debt. They said they were going to sue me on a debt that has been removed from the credit report and is no longer valid. I received a phone call asking to speak to XXXX I told the guy on the phone that he was not there he just started telling me information that I needed to tell XXXX not verifying that I was his wife until after he gave me the information. He gave me a bogus case number XXXX and told my husband to call ( XXXX ) them to set up a court date because of a lawsuit.
05/20/2016	Yes	Debt collection I do not know	Taking/threatening an illegal action Threatened arrest/jail if do not pay	TX 79605	Web
On XXXX/XXXX/2016 I was told by my immediate supervisor at my employment that I needed to contact XXXX XXXX where I work he had a message for me. When I did he gave me the call back number. He also told me person on the phone wanted to serve me with paper about a legal situation and he was promptly told he could not come on the property and was told not to call back. Then on XXXX/XXXX/2016 he called again 3 times. He was not put through the first time. The second time the lady in central control put it through and I told him not to call me at work ever again. He called back again and was rude and used a threatening to the lady in central and she hung up on him. Then on XXXX/XXXX/2016 he left a message on my cell phone saying this was the last and final warning before the file proceeded. I then in turn called the XXXX XXXX XXXX Department and the detective placed a call to the number and he answered the phone and said law firm. He would not divulge anything to the detective without a file number and the number the call was placed to. After research this is not a law firm it is a debt collection agency, An attorney from Alabama has sued this company for the very same thing. Then come to find out he has been calling my sister on her cell phone at her employment and he did this also on XXXX/XXXX/2016.
01/04/2020	Yes	Debt collection I do not know	Threatened to contact someone or share information improperly Contacted your employer	TN 37086	Web
I, my employer, and a family member has been contacted by who Ive now identified to be Platinum Holdings, LLC multiple times over this past week. They called my place of employment ( even going as far as to ask front desk personnel what time I finished with my last client ) and my personal cell phone at least three times on XX/XX/2020. One of these phone calls were from an unknown number and requested me to call them back at XXXX, other calls originated from phone number XXXX I also received a call on XX/XX/XXXX. Platinum Holdings does not verbalize their true identity, but instead falsely misrepresents themselves as XXXX and XXXX. I dont even know what debt that may be collecting. Even their voicemail does not identify a company name. They have released to people other than myself the following : my date of birth, the last 4 of my social, and my address. In each call, Im threatened with papers being served at my employer. I have never received anything from Platinum Holdings LLC referring to a debt or validation there of. And they have never received permission from myself to contact family members or my employer, which they have repeatedly called. This company misrepresents who they are. Their behavior is extremely harassing in nature, and they are releasing my private information illegally.
06/10/2015	Yes	Debt collection I do not know	Communication tactics Frequent or repeated calls	FL 34786	Web
My wife and I have received XXXX ( XXXX ) telephone calls from Premium Asset Lending since Monday XXXX XXXX, 2015. My wife received XXXX ( XXXX ) phone calls on her cell phone at work yesterday, XXXX XXXX, 2015 from this telephone number " ( XXXX ) XXXX and ( XXXX ) XXXX from an " XXXX XXXX '' calling from " Premium Assets Lending '' leaving a XXXX messages to contact me XXXX XXXX regarding pending legal action that will " take place '' if I do not contact him " XXXX XXXX '' by the " XXXX '' -today is XXXX XXXX. One message said to call " XXXX XXXX ( spelling? ) " the attorney handling the case- case number : XXXX by the " XXXX '' not XXXX XXXX, 2015 just the " XXXX '' I do n't even know what I am being contacted for -I received XXXX telephone calls, XXXX from a woman on Monday XXXX XXXX, 2015 who did not identify herself at telephone number ( XXXX ) XXXX who left a message on cell phone to call " ( XXXX ) XXXX '' immediately and threatening that " there is legal action pending. '' I then received a telephone call from " XXXX XXXX '' from telephone number " ( XXXX ) XXXX '' leaving a message on my cell phone this morning telling me to call him back by the " XXXX '' because of a legal matter of concern with me. What can we do to stop these threatened phone calls from Premium Asset Lending
05/20/2015	Yes	Consumer Loan Installment loan	Problems when you are unable to pay	CA 92109	Web	Servicemember
In XX/XX/XXXX I bought an engagement ring with mostly cash but also financed {$1400.00} through XXXX XXXX. I had just recently joined the XXXX military at the time so I had no idea what to expect. I was XXXX several times over the course of the next four years, I lost contact with XXXX and was unable to pay my bill online because of trouble with their website while XXXX away from home. They charged off my account later that year XXXX. Fast forward to XX/XX/XXXX and I just got off active duty XXXX days ago and I am being contacted by Worldwide Asset Recoveries about the debt saying that I owe them {$2700.00} and I better pay or they will " let their legal team take the matter further ''. The representative of this company, XXXX XXXX, said he knew all types of personal information about me including that I was getting out of the military and the date of my discharge, my job while on active duty and tried to use scare tactics to immediately get me to pay him. XXXX XXXX also contacted my father the same day pretending to be a friend of mine from the military to get information from him and he never stated who he was, who he worked for or the nature of the call. I am sending a letter to the company to request that they no longer contact me or my family members.
01/24/2020	Yes	Debt collection Credit card debt	Took or threatened to take negative or legal action Threatened to sue you for very old debt	CA 94568	Web
I have been receiving threatening calls from XXXX XXXX XXXX on behalf of Platinum Holdings LLC. These messages are regarding a debt where the last payment was made in XX/XX/2012. I have been told I will be sued and they will garnish my wages. I have never received a validated letter of the debt owed. XXXX XXXX XXXX as well as Platinum Holdings LLC has refused to give me a validated letter. I have received a generic one via email from XXXX XXXX XXXX as they refused to mail me anything. They said if they mailed me anything it would be court papers.I told them I never received noticed, they stated they did not care because they sent notice. I asked what address they sent notice to and they did not have the correct address to where I currently live and stated it is not their job to " chase '' me, to notify me of the debt owed. When ever I call to ask for validation, they refuse to give me an address and say it is too late and I am already in the legal process. I read back my social security number to and told me there was nothing I can do, I have no rights and I will be sued. They also been calling at XXXX XXXX, calling my family members, showing up at family 's homes, and calling previous employers trying to collect and give my information.
09/04/2015	Yes	Debt collection Credit card	Taking/threatening an illegal action Threatened to sue on too old debt	FL 32043	Web
I received a call today from premium asset services. The gentlemen I spoketo stated they wanted to do a settlement over the phone I said no I need it in writing. He took this as a refusal and stated that they will be filing a suit and the IRS will XXXX me. I also told him the attempt to collect a debt is past the statute of limitations he did not seem to care and continued to harass me about the settlement of the debt. I was then told that something on paper could be mailed to me once the settlement had been approved and agreed to. I was also told nothing else could be mailed out because letters were already sent to my address. Which were not.. After getting off the phone I received XXXX more calls and a voicemail from the same company mind you I had returned the first phone call. As I called a XXXX time to let them know this was already discussed a women told me I blantently lied stating she shows I talked to someone on XXXX XXXX and its not possible I talked to someone today as that person was out because of the birth of a child. Of course I was angry. Upon looking these folks up I have come to the decision practices like this need to be stopped and the FDCPA enforced. I will take further action against said company as well.
03/26/2015	No	Debt collection Credit card	False statements or representation Impersonated an attorney or official	TX 75034	Web
Premium Asset Services has misrepresented who they are. They are rude, have used profane language, and have told me on several occasions they are calling from a law office ( Offices of XXXX XXXX XXXX. They act as though they are lawyers and threaten litigation. I attempted to set up a payment plan for my debt and they were not willing stating I have room on my credit cards to pay the debt in full. They will not work with me at all and then say that I " refuse '' to pay the debt which is FALSE. They also have threatened to contact my employer if I did not respond and pay the debt in full. They never told me who they were, I found out the company through my husband, whom they have also harassed. He had to continue to ask many times for them to say where they were calling from. They are telling my husband I have secret credit cards, and told him that we are pieces of XXXX. A different person calls me each time and from different phone numbers. They have stated my debt is 1 to 2 thousand more dollars then it actually is. They are harassing me, misrepresenting themselves, and constantly threatening me. They have caused great emotional distress and I am in fear that they have fraudulently acquired my SSN and personal information.
07/31/2015	No	Debt collection I do not know	Disclosure verification of debt Not given enough info to verify debt	MI 49024	Web
I have received many calls from Premium Receivables ( XXXX ) in the last few weeks. They call while I 'm at work and unable to answer and leave threatening voicemails on my cell phone. They say that I owe money and if I do n't call back within XXXX hours they are going to sue me. I did return their call, and they refused to tell me who the creditor was or what the supposed debt was for. I asked them to send me a statement in the mail so I could verify and they refused to do that as well. They continue to call me almost every day, and now they are calling family members at locations I have never lived. They have told my parents that they will sue me if I do n't pay them within XXXX hours. They also told my parents that this debt was for a property I previously rented. They disclosed more information to third parties than they would even tell me when I talked to them. I have no outstanding debt relating to that property, so I do n't believe this is even a valid debt, but since they refuse to send me any form of verification, I have no idea what it is for. They are threatening and harassing not only myself, but also my family while refusing to provide any information that I could use to verify the debt and resolve this issue.
10/08/2015	Yes	Debt collection I do not know	False statements or representation Impersonated an attorney or official	FL 33326	Web
I was contacted by " XXXX XXXX '' said he was calling from worldwide recovery and claimed to be in the legal department. they are using an auto dialer.. and requesting alot of personal information.. where Im living and my building number. also, said he were collecting on behalf of EQR for a broken contract. I spoke with EQR and we have a settlement agreement already on the outstanding debt. and they confirmed they are not affiliated with the said : world wide recovery company or Credit Management.. These people call me all the time. from different numbers XXXX, XXXX, XXXX, XXXX Etc. constantly threatening legal account. they say there are court processors. and filing a case against me. they tell me there send court processors to my house and work place. and they have warrants issued for me and my employers has been verified. Etc. XXXX man screamed and cussed at me then hung up on me.. XXXX Way to represent the Federal Courts XXXX XXXX Processor/ Attorney. ) they never say the calls are recorded nor identify where there calling from ( only say its a personal and legal matter and address everything by their names. ) I have had my number registered over a year on the XXXX list. and these people do not care.
06/14/2017	Yes	Debt collection Credit card debt	Attempts to collect debt not owed Debt was paid	MI 49006	Web
My wife and I have been contacted by a company claiming that we owe a debt that was originally a XXXX XXXX credit card. This debt does not show on either of our credit reports and the company has not provided any written communication. They have claimed to have mailed a letter and filed a complaint with the court but neither have happened. They continue to call and harass family members and friends and have now started calling my employer on several occasions even after I asked them not to. They have said that the name of the company is Platinum Holdings and keep sa ying that they are calling from the legal department. I have no other recourse to stop these actions from happening. I just received the most recent call on XXXX from them and spoke to an associate named XXXX XXXX . He says he will not stop calling my employer and family and friends until the debt is paid but yet refuses to provide any written communication or explain why the debt does not show on either my wife and I 's credit reports. XXXX is the phone number that I most recently got a call from and it appears to be in XXXX , CA.
08/17/2016	Yes	Debt collection I do not know	Communication tactics Frequent or repeated calls	MS 39503	Web
I am the sister-in-law of an individual. I am completely unaware of his finances and do not speak to him regarding financial matters. I have been called twice by an organization named Worldwide Asset Services using the name XXXX XXXX on XXXX XXXX, 2016 and providing no name at all on XX/XX/2016. The individual indicated that a individual with my brother in law 's name was a defendant in a potential civil suit and requested his contact information. I am unwilling to provide contact information for my brother-in-law and when I so stated, the individual on the phone accused me of being, " uncooperative. '' When I objected to his aggressive tone he stated " I am absolutely being aggressive. '' I have no way of knowing if the individual I am related to by marriage is the individual they are seeking or even if they are a real company. I do know that I am not a party to any business relationship with this company. I do not want to receive any more communication from this company. The XXXX phone numbers the calls sourced from are XXXX and XXXX. On both occaisions I have insisted that they not call me again.
07/20/2016	Yes	Debt collection I do not know	Taking/threatening an illegal action Threatened to sue on too old debt	CA 94611	Web
I have been receiving threatening and harassing calls from Premium Asset Services in XXXX XXXX, CA XXXX. They called my employers twice, today and yesterday pretending to be a mortgage company. I attempted to find out what they were calling about, they refused to tell me unless I confirmed my social security number. When I refused to confirm my social security number over the phone, they threatened to sue me and have may wages garnished. I was transferred their so called legal department and threatened with court proceedings as I did not want to confirm my social secuirty number over the phone, stated that they would not give me any information without doing so.Case # XXXX I checked my credit report, I do n't see any company by the above name. I have a discharge bankruptcy and my accounts that were in collection were included in bankruptcy and charged off. I have never dealt with any company by the name of Premium Asset Services. When I googled them, the information was that they are a scam company and they have an F grade on the XXXX. Thanks
07/13/2022	No	Debt collection I do not know	Attempts to collect debt not owed Debt is not yours	SC 29673	Web
NOTICE TO AGENT IS NOTICE TO PRINCIPLE NOTICE TO PRINCIPLE IS NOTICE TO AGENT Dear CCS Collections, I demand that you cease and desist all attempts to contact me. I have not provided a permissible purpose for CCS Collections to correspond with me. You have violated multiple provisions that you are required to adhere to under the FDCPA. This act was created to protect my rights as a consumer from companies like yours. I have not provided my wet ink signature to you or XXXX for this alleged debt. According to the Fair Credit Reporting Act, Section 609 ( a ) ( 1 ) ( A ), you are required by federal law to verify, through the physical verification of the original signed consumer contract. I have not signed a legal binding contract with XXXX or CCS Collections. I HAVE NO KNOWLEDGE OF THIS ALLEGED DEBT I DONT OWE YOU ANYTHING! I have contacted the Attorney General, CFPB, and the XXXX XXXX XXXX to inform them of your unfair, abusive, and deceptive debt collection practices. I DISPUTE THE ENTIRE AMOUNT OF THIS ALLEGED DEBT.
04/07/2015	Yes	Debt collection Credit card	Disclosure verification of debt Not given enough info to verify debt	TN 37042	Web
Worldwide Asset Recovery out of California called me on Monday at my place of work. This place of work being a school at which I teach. They then proceeded to tell me they were calling to collect a debt for XXXX XXXX. I have not even had an account with them since XX/XX/2009. The man stated that I would be sued and have attorney fees of over {$2200.00} if I did not make a deal with him. He gave me the number XXXX to call him back after I talked to my spouse. He had my social security number, but did not have my right address. He said that I lived in XXXX, which I never have. Most of the information he had could have been found on social media or my school website. I am concerned, and I do not want to pay him. I have been scammed before. When I looked up the company and the number, I came up with spam complaints, harrassments, and a number with no traces. The company did not even have a validated website. They are also not validated/supported by the XXXX.
02/24/2016	Yes	Debt collection Credit card	Communication tactics Threatened to take legal action	GA 31088	Web
I have been receiving harrassing phone calls since XXXX XXXX 2016. The person calling stated they are from Platinum Holdings aka Premium Asset Services aka PAS LLC- from a man with the name of XXXX XXXX . He uses threatening and vulgar language. He is very combative on the phone to the point of belittling you. He has stated that I owe roughly {$7000.00} to them from an old XXXX XXXX credit card account. He stated that I had until next business day to pay or I would encounter a law suit. When I told him I did not have that type of money and that I would need to speak with my spouse about this issue he stated " You didnt speak with your spouse when you rang up this debt. '' then continued to ask me " Where are you going to get money to pay me by tomorrow '' He has also gone as far as to call other part of my family and threatening them as well, calling my mother " a XXXX like her son ''. This type of abuse should never be allowed to take place.
01/30/2017	Yes	Debt collection Payday loan	Taking/threatening an illegal action Seized/Attempted to seize property	FL 33325	Web
I have hired a credit consolidation company to consolidate all my debts wich includes this loan. Now the company by the name of Premium Assets Services called my to let me know that they bought this account and are threatening me at work and my cell to take my car or my property, they are calling me at work every day also calling me at my cell even I already reported them to the no call registry now they also calling my family members to ask for me. I spoke to them and told them that I was working with a consolidation company by the name of XXXX XXXX XXXX XXXX. They say they do n't work with these kind of agencies. they want me to give them information of my bank account or credit card. Now they are calling from different numbers, and names all from the same company.This is already affecting my job and its getting really stresful, They refuse to speak to the person is handling my accounts.
06/24/2015	Yes	Debt collection Other (i.e. phone, health club, etc.)	Communication tactics Threatened to take legal action	WA 98373	Web
This collection agency contacted me about a debt. I questioned the amount they were telling me and am willing to work something out, but not at the amount they said I owe. They then mentioned that they are going to garnish my wages, take me to court and that they guarantee they will net a better return than trying to work something out. They also intimidating adding that because they are in XXXX and I am in XXXX, they can have someone within arms reach in a matter of hours. They also spoke on me owing the state of XXXX a huge sum of money, which is not true. They insinuated they have connections in XXXX that will know where I am at any time of the day. I feel threatened and uneasy about the conversation that took place. I mentioned that I want to come to an agreement, but the amount they said is not what I owe. The representatives I spoke with are XXXX and a XXXX or XXXX.
06/03/2016	Yes	Debt collection Payday loan	Communication tactics Called after sent written cease of comm	VA 237XX	Web	Servicemember
I have previously contacted the company Worldwide Asset Recovery about calling my place of employment and then speaking to my co-workers about my personal financial issues. The Rep. contacted me and then threatened me. he called my place of employment and told a co-worker that he was sending a sheriff to my home. Sometime after that I was contacted by a Rep. XXXX XXXX XXXX who initially refrained from calling my place of employment but then he began the same practice. I was verbally warned by my employer about incoming phone calls. The I received an automated Robotic styled phone call that said I was in a lot of trouble and XXXX help my soul. I researched the number XXXX and found out it was from XXXX XXXX Calling center. I also found out there 's other complaints about the same type phone call from that number. I also have in my person an email laying out threats.
11/15/2016	Yes	Debt collection I do not know	Improper contact or sharing of info Contacted employer after asked not to	PA 166XX	Web	Servicemember
I received a phone call from a XXXX at Premium Assests Services on XXXX/XXXX/2016 while at work concerning a debt though a Payday loan service. I informed here that I have never had a payday loan and not to contact me at work as I work at a XXXX. They then contacted my parents. I have no idea how they received that information. I have asked them several times not to contact me over the phone and to send me a debt validation letter. To date, I have not received this letter. Today, XXXX XXXX, from Premium Asset Services, called my place of employment and spoke to the HR director giving him my SSN, DOB, and address. This is a breech of my personal information and a clear violation of the Fair Debt Collection Practices Act. I want these people to stop these collection practices without me even knowing what the debt is in the first place.
03/25/2016	Yes	Debt collection I do not know	Taking/threatening an illegal action Threatened to sue on too old debt	LA 70560	Web
XXXX XXXX, an agent of PR Associates, XXXX, and Premium Receivables called my employment in an attempt to collect an unknown debt and threatened to send a lawsuit to an old address of mrine. I requested paperwork of said debt, yet he insisted that he could not provide such written hard copy paperwork for detail. Also, XXXX informed me that if I could not furnish a settlement by the end of the month. The lawyers are will notify the local court. He also suggested if I take out a payday loan, that would get me started on my first settlement payment of a debt I have no awareness of. The company PR Associates phone number is XXXX. This number usually changes suffixes to bounce around harassing calls as a deceptive way of not being discovered for these unlawful practices of soliciting money from consumers.
05/20/2016	Yes	Payday loan	Can't contact lender	OH 44406	Web
I took out a loan with XXXX XXXX. I am now being contacted by Worldwide Recovery XXXX, and they will not tell me the original amount of the loan. I have also received an email, with no contact information, regarding this loan at a different amount. When the agent from Worldwide Recovery called, after promising to send an email with the information, he was yelling at me about " The games I want to play ''. The letter that was finally emailed to me clearly states the date and payment method, with the due date. I informed him I would follow the instructions of the letter, and he told me that he had to collect a credit card number immediately. When I told him I would be following the directions of the letter, he yelled that I " better '' and hung up the phone. This was the second time he hung up the call.
07/19/2018	No	Debt collection Payday loan debt	Threatened to contact someone or share information improperly Contacted your employer	MA 01970	Web
I took out a {$500.00} payday loan from XXXX, which was eventually sold off to XXXX XXXX XXXX. These collectors are hyper aggressive, calling my place of work and threatening to serve me court papers. I realize this is an empty threat. This is threatening my job security and while I've spoken to 3 different agents with this company, 2 of them have hung up on me while I attempted to get a written letter of debt confirmation. I told the agents I would be willing to pay down my principal balance from the original loan for {$500.00}, but no more. They got angry and tried to scare me into paying over {$1000.00} and proceeded to hang up on me when I tried to get their physical address in order to send a certified letter of debt confirmation, since I really don't know who these guys are.
06/17/2018	No	Payday loan, title loan, or personal loan Payday loan	Struggling to pay your loan	MD 20785	Web	Servicemember
I received a call from XXXX XXXX, XXXX XXXX XXXX Platium Holdings on XX/XX/XXXX at XXXXXXXX XXXX she stated that she had a file on her desknthat i owed a pay day loan from XXXX XXXX XXXX thatbwas taken out on XX/XX/XXXX, that the amount owwd was well over {$2000.00}, acter speaking to her she stated that it could be settled with {$800.00}, i advised her that this has been paid off, i asked her to email me a copy of this debt. As of XX/XX/XXXX i have received nothing, and she called my mothers phone number and left a voice mail messgae with personal information about me and this account, that anyone could hear and this is against fdcpa regulations, so i now informed her that i will forward this matter to my Attorney and to ceae and decist contacting me in anyway.
10/03/2016	Yes	Debt collection I do not know	Cont'd attempts collect debt not owed Debt is not mine	IL 604XX	Web	Older American
My daughter was contacted by XXXX XXXX of Worldwide Recoveries , LLC claiming that she had a uncollected debt in the amount of {$1900.00}. She asked XXXX XXXX to contact me and I had a telephone conversation with him in which I asked him to email me the supporting documentation verifying the information. He emailed me a file which I can summit. The file gave no details as to the origin of the supposed debt nor any support to prove the validity of his complaint. I attempted to respond to this email but the email address is evidently invalid - [ mailto : XXXXXXXXXXXX ]. XXXX XXXX continues to phone my daughter with threats of legal action although my daughter has asked that he deal through me. Worldwide Recoveries , LLC XXXX XXXX XXXX XXXX XXXX, CA XXXX Fax : XXXX
09/20/2017	No	Debt collection Payday loan debt	False statements or representation Impersonated attorney, law enforcement, or government official	WI 54130	Web
This company did a lot wrong first they call my daughter 's work and scared my daughter. They talked to one of my daughter 's co-worker 's and told her he was a process server and had to serve me papers because I was been sued. Then when I called and told them I do n't owe the debt they kept threatening me at work, Told me if I did not pay right now they were going to sue. When I ask them for paper work they told me they do n't have to give me any. That the debt is in the judgement phase and I got to pay it right now.The company has three names XXXX XXXX, XXXX XXXX, and XXXX XXXX XXXX. The phone number is XXXX. I never got a loan for here and these people are harassing me and my family. When I looked on the web this looks to be some type of a scam.
09/27/2016	Yes	Debt collection Payday loan	False statements or representation Indicated committed crime not paying	OH 44095	Web
Premium Asset Services LLC has violated multiple sections of the FDCPA Act, including threatening to pursue criminal charges due to " fraud implications attached to my file ''. Further the company and a very rude, threatening man going by the name of " XXXX XXXX '' has contacted several of my current and also former worker places, along with my father ( he also claims to be an attorney ; if he is, he should be disbarred ). He continues to do so, despite being told not to call. Additionally, I have requested documentation indicating that they own the debt and it has not been provided. Actually, I have a letter from another company indicating that they own the debt. I have been scammed by companies alleging to own debts that they do not.
05/07/2017	Yes	Debt collection Payday loan debt	Written notification about debt Didn't receive notice of right to dispute	CA 92555	Web
I have never heard of nor had any contact with Premium Asset Services, LLC . Someon e, n one behalf of this company left court papers at my place of employment with the receptionist ( who is not a permanent employee ) who then informed her supervisor, who then informed my supervisor, who then informed me. This 'company/business ' has filed paperwork with the courts for a judgement of over {$2000.00} and never once notified me of ANY 'debt ' that I supposedly owe to them. I have never heard of a debt collector not informing you of a 'debt ' before filing paperwork with the courts. Premium Asset Services, LLC XXXX XXXX XXXX XXXX . XXXX XXXX XXXX XXXX , CA XXXX XXXX XXXX XXXX XXXX
07/16/2015	No	Debt collection I do not know	False statements or representation Indicated committed crime not paying	FL 34112	Web
XXXX XXXX calls himself the CEO of the Huntington group. When I questioned the bill or needed XXXX minutes to verify with my bank that I may have already paid this debt, he became irate and wanted my credit card information right now or he was taking us to court. He hung up on me XXXX and was very very unprofessional. All he wanted was my credit card information or he was hanging up. we had a similar debt around the time he did state but I paid that off so he wanted me to send me all that information. I refused because I needed to verify his company further before I started handing out my credit card information. He seemed very out of control and manic before he hung up on me for the XXXX time.
07/13/2015	Yes	Debt collection I do not know	Improper contact or sharing of info Contacted employer after asked not to	KS 66062	Web
I was contacted by Premium Asset Services LLC, and by a woman named XXXX XXXX. She left a message to verify employment at my office. I contacted the number back and refused to verify my identity over the phone. I asked them not to contact my office again. I have repeatedly asked them not to contact me by phone. I have asked for written documentation of the alleged debt and have not received any other communications regarding this matter. I called the number back to request a mailing address so I could mail a " cease and desist '' letter. The manager I was connected to gave me false information and verbally harassed me on the phone. I have refuse to verify any information via phone.
10/16/2015	Yes	Debt collection Other (i.e. phone, health club, etc.)	Improper contact or sharing of info Talked to a third party about my debt	CA 953XX	Web
Received a call from Premium Assets Services about a very old account that they wanted paid from a Jewelers. I was told that they wanted to have this account closed by the end of the year and whatnot, I told them I had no way of paying it. They threatened to take legal action and was very verbally abusive after I asked them to not call my Mother 's residence. XXXX XXXX was the joke of a man that I was speaking with, and started saying how well your Mother thought she was raising a good citizen, but obviously that 's not the case here. I am furious and my Mother is elderly and sick and does not need this whatsoever. I am a grown adult and my finances and money troubles are my own.
03/11/2017	Yes	Debt collection Payday loan	Communication tactics Threatened to take legal action	VA 23502	Web
XX/XX/XXXX, I received a phone call from XXXX XXXX from Worldwide Recoveries, asking for my address and threatened to take me to civil court for a debt I owed in XX/XX/XXXX.A also threatened to serve me with court papers at my job. I asked him to call me later because i was at work. he continue to be persistent on setting up a payment without the ability to provide me with details of this debt in writing. He could not mail me details pertaining to this " debt '' i owed and seemed to be in a rush to receive an agreement to settle. I told him I need to review with my lawyer and call him back. He demanded that I need to respond within a few days or I will be sued in civil court.
12/22/2016	Yes	Debt collection I do not know	Taking/threatening an illegal action Threatened arrest/jail if do not pay	CA 92131	Web
I have been receiving daily harassing phone calls from " XXXX XXXX '' and " XXXX XXXX '' who work for Premium Asset Services , LLC, XXXX XXXX XXXX XXXX, XXXX XXXX, XXXX XXXX, CA XXXX and given phone # ( XXXX ) XXXX. When I called to find out why and for what reason I was passed to " XXXX '' who claimed he is the " Director '' of the firm and that I borrowed money from someone who I didnt pay back yet he would not say who the money was owed to. I asked him to stop the calls and then he proceeded to tell me I was " a funny guy '' and asked " how was my girlfriend and my wife '' ( I have no wife ) suggesting he could hurt them in some way. I hung up on him.
04/02/2015	Yes	Debt collection Credit card	Taking/threatening an illegal action Threatened to sue on too old debt	OH 44224	Web	Servicemember
I wa contacted regarding a credit card debt from 2011 by Preimum Recievables out of Huntington XXXX, California. I was told I was contacted by mail and never recieved this information. They contacted my work and my cell phone saying they were going to serve civil matter paperwork. I insisted I resolved this out of court and requested a validation of debt. They said they were not going to do that by law because they did n't have to after 30 days of contacting me. They sent me a letter saying what was owed beforehand via e-mail. After recieving that is when I asked for validation. He started argueing with me and said he would see me in court and hung up.
02/16/2016	No	Debt collection Credit card	Taking/threatening an illegal action Threatened to sue on too old debt	CA 95358	Web
They represented themselves as police officers to my uncle and grandma in an attempt to get in contact with me. This debt is from9 years ago and do not understand why all of a sudden they are threatening to sue me. In addition to threatening to sue me, they have harassed my family by calling multiple times to each person, they have called me over 10 times just today. Also theor phone numbers register to a XXXX office and believe they are a scam and just knowing that the statue of limitations has run out on the debt, they are still attempting to strong arm me to pay double the original credit limit and threaten me with a XXXX lawsuit through the irs.
01/29/2016	No	Debt collection Credit card	Communication tactics Used obscene/profane/abusive language	MA 01852	Web	Servicemember
They have called me numerous times and have said they are trying to serve me, but the local civil court has no knowledge of me being served. I Demanded a debt validation letter by US mail. They give me an attitude and threaten to call everyone I know after I told them to stop calling anyone but me. I have no remembrance of the debt and I 've asked for them to take it to civil court and id be happy to go and resolve. They continue getting angry and wont let me speak and just continue saying they will call anyone they want. There have been many complaint about this company XXXX XXXX XXXX reference # XXXX Here are complaints by other consumers. XXXX
04/27/2019	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Improper use of your report Credit inquiries on your report that you don't recognize	XXXXX	Web	Servicemember
My identity was compromised while I was oversees serving in the U.S. Military between XX/XX/XXXX - XX/XX/XXXX. During this time several unauthorized inquiries were made on my account. I have included the dates & names of creditors below. I have never authorized any of these creditors to run a hard inquiry on my credit report. I demand these hard inquiries be removed from my credit report immediately. XXXX 1.XX/XX/XXXX 2. XX/XX/XXXX 3. XX/XX/XXXX XXXX XXXX 4. XX/XX/XXXX 5. XX/XX/XXXX XXXX XXXX 6. XX/XX/XXXX 7. XX/XX/XXXX 8. XX/XX/XXXX XXXX 9. XX/XX/XXXX XXXX XXXX 10. XX/XX/XXXX XXXX XXXX 11. XX/XX/XXXX XXXX XXXX 12. XX/XX/XXXX. XX/XX/XXXX
11/09/2016	Yes	Debt collection Payday loan	False statements or representation Impersonated an attorney or official	PA 15235	Web
The person in the name of XXXX XXXX said he was from XXXX called and advised they are trying to serve me papers at work. Then I asked what for and he refused to give me information about the debt. Then he told me they were going to serve me with papers at work. I told him to stop calling my boss and they said they can call whoever they want. My boss told me she was getting HR involved. I could lose my job over something that is unsubstantiated. Plus, they are giving out my personal information which is in violation of the privacy act. Their phone number is XXXX and his name is XXXX XXXX. He is very nasty and threatens me a lot.
10/14/2016	Yes	Debt collection Payday loan	Improper contact or sharing of info Contacted employer after asked not to	TX 78240	Web	Servicemember
They called my work about a month ago and they were advised by me telling them to stop calling my work that I can not receive them at work. They preceded to argue about it then stated that they would stop and obey my request and the law. Well today they did it again. My husband called them and let them know they broke the law. They preceded to try and talk down to him and then stated my entire credit history saying why do I not pay my bills. My husband advised them again that they broke the law and we can take them to small claims court. They went back and forth and XXXX XXXX ( caller ) continued to bring up my credit history.
12/21/2018	Yes	Debt collection Credit card debt	Written notification about debt Didn't receive enough information to verify debt	VA XXXXX	Web
RE : CFPB Case XXXX - Need more information regarding current holder of purported debt, i.e. XXXX XXXX and Platinum Holdings. ( Need both companies please! ) The PDF letter from XXXX Will Not Open, I can not save it. I need another copy please! I need a contact name, address and phone number for XXXX XXXX from Platinum Holdings, and a file number so that I can investigate and obtain additional information to re-verify debt and proceed further. Information that I now have is " Incomplete '' and I request my Case number above be Reopened so that I can obtain information. Thank you! XXXX XXXX
08/05/2015	Yes	Debt collection Payday loan	Improper contact or sharing of info Contacted employer after asked not to	IL 60506	Web
I was contacted at work by XXXX with Premium Asset Services, a collection company. He demanded I make a payment within the XXXX or they would automatically garnish my next pay check. I explained I have a garnishment currently in effect with another company, XXXX insisted he could enforce 2 garnishments at the same time. Not true. He called my work phone a total of XXXX times within an hour. Then today My General Manager states in an email he was contacted by another XXXX XXXX XXXX, insisting that I contact him immediately. I know this is illegal and they can not harass me at work. XXXX
07/17/2015	Yes	Debt collection I do not know	Communication tactics Used obscene/profane/abusive language	IL 606XX	Web	Servicemember
Caller, XXXX XXXX, left message with a threatening tone for XXXX. He suggested we have our attorney return his call. My husband returned his call and informed XXXX that he divorced XXXX more than 15 years ago. My husband also requested XXXX to stop calling us. XXXX was relentless and said since XXXX and my husband have kids together, he should tell the kids to inform their mother to get back to him. The conversation escalated to the point where my husband asked XXXX, " Are you threatening me? I know several policeman who can deal with you ''! - to which XXXX quickly hung up.
09/07/2016	Yes	Debt collection Payday loan	Disclosure verification of debt Not given enough info to verify debt	TX 76710	Web
I received a call that I would get documents delivered to me. They gave me a # to call. I called the # and was told that I owed debt to XXXX. That is I did n't make arrangements that I would get documents delivered to me. I asked for a validation notice as well as their Professional License # which they did n't provide. I was told that they would mail me the validation notice which they told me before that they would mail it and I never received it. I was told they were with litigations and they were working on behalf of Platinum Holdings who wanted them to sue me.
05/13/2016	Yes	Debt collection Other (i.e. phone, health club, etc.)	Disclosure verification of debt Right to dispute notice not received	CA 91701	Web
Called claiming that I owed {$2000.00}. I asked for verification of debt, he said he did n't have to provide that. I asked for his name, he said 'I told you my name at the beginning of the call '. I asked for the company he worked for, he said 'Worldwide Asset Recovery '. I asked for the account number for the account he was referring to he said, 'you do n't know what bills you owe? '. He continually interrupted and would not answer the questions required by law. He said he was not required to provide any of the information I requested.
01/19/2016	Yes	Debt collection Credit card	Improper contact or sharing of info Contacted me after I asked not to	CA 91206	Web
I have been receiving calls at my place of employment. I am a XXXX. They were calling my cell phone then they stopped and started calling my employers phone number. I 've told them to stop and explained that this was n't my phone and my place of employment. They are rude on the phone demanding personal information, and explanations. They are looking at my credit report and telling me I should be able to pay. They do n't listen, they ask why ca n't I pay. when I tell them that that 's none of their business they say yes it is.
04/22/2015	Yes	Debt collection Credit card	Communication tactics Threatened to take legal action	WA 98122	Web
Received a call from a representative, was told I had an XXXX backed credit card at XXXX XXXX between XX/XX/XXXX-XX/XX/XXXX - which is not true. I asked for proof of the debt and the person I was speaking with said to check my credit report, which I do frequently - there is no such listing on my report. They said they were going to serve me with papers and needed to verify my address. I asked again to discuss the history of debt and was hung up on. I called back and again was hung up. The phone number I dialed was XXXX
02/18/2016	Yes	Debt collection I do not know	Improper contact or sharing of info Talked to a third party about my debt	FL 32571	Web
I was never contacted about this debt on my own personal phone, they contacted my brother, mother and sister in law, and spoke to them all about why they were calling, all gave them my cell phone number to call, instead they called my work and talked with my boss about what they claim they are going to take me to court for if I do not and stated that they were going to fax my boss over some documentation that I would need to fill out and send back to them. Never once speaking to me.
05/05/2015	Yes	Debt collection Credit card	False statements or representation Impersonated an attorney or official	CA 935XX	Web
I have received numerous calls from XXXX by a man who calls himself XXXX XXXX " director of premium receivables '' trying to collect a debt which I 've never had. This party claims to be calling from a law firm and threatens to sue me if I do n't pay a fictitious amount of funds. He knows my full name, address, last XXXX digits of my social security number. I am one hundred percent certain it 's a fraud. I feel extremely intimidated by this gentlemen for oblivious reasons.
01/21/2016	Yes	Debt collection Other (i.e. phone, health club, etc.)	Improper contact or sharing of info Contacted employer after asked not to	MI 48146	Web
Contacted my place of employment Spoke with my supervisor XXXX who asked them not to call again and called back and spoke with my coworker and discussed by account and how they are pursuing legal action, they have my contact information and still are calling third parties including my job, my grandfather and auntie and discussing my debt with them, When i contacted the company they then told me that he told them i was not paying th edebt when thats not what i said,
09/10/2015	Yes	Debt collection Payday loan	Improper contact or sharing of info Contacted employer after asked not to	CO 806XX	Web	Servicemember
My debt was sold to a third part called Worldwide llc. This company called my husband threatering to take our home. They then called my job and I asked them to stop. They are now calling my companies corporate office threating to sue them. They call over XXXX times a day on my husbands phone and my work phone hanging up when we answer. They have also discussed the debt with both my husband and employer. I have notified them I am in the process of filing bankruptcy.
03/08/2017	Yes	Debt collection I do not know	Taking/threatening an illegal action Threatened to sue on too old debt	IL 60532	Web
My work 's secretary received a phone call from XXXX XXXX XXXX XXXX XXXX that said XXXX XXXX has documents that require a signature. When I called the company back, for XXXX, the woman who answered did n't say her name or what company they were, and XXXX, when I asked they would n't tell me what my debt was except they were taking legal actions against me. She told me they were Worldwide Asset. When I asked more questions they got very defensive and hung up on me.
07/27/2016	Yes	Debt collection Credit card	Taking/threatening an illegal action Threatened to sue on too old debt	IL 60419	Web
I continue to get calls from XXXX with Premium Asset Services in California. He calls several times a day from different numbers XXXX and XXXX. I asked his coworker XXXX and XXXX not to call and now they are calling my place of employment speaking to different coworkers threatening wage garnishment when my payment arrangement was not sufficient. XXXX is leaving song tunes at end of messages and derogatory remarks on my home and cell phone.
04/26/2016	Yes	Debt collection Other (i.e. phone, health club, etc.)	Improper contact or sharing of info Contacted employer after asked not to	VA 22407	Web	Servicemember
On or about XXXX XXXX, 2016, XXXX XXXX of Premium Asset Services , LLC called my employer, XXXX XXXX XXXX XXXX XXXX, XXXX XXXX, regarding a debt that I allegedly owe. Specifically, he told my employer that he would be taking additional steps, including filing a lawsuit against me. Additionally, XXXX XXXX called me on XXXX XXXX, 2016, and threatened to call my employer or " JAG '' and have my wages garnished if I did n't pay the debt.
03/19/2015	Yes	Debt collection I do not know	Communication tactics Frequent or repeated calls	TX 76119	Web
I have been receiving repeated calls from a private number at work. When I answered the individual informed me they were from World Wide Assets and this was an attempt to collect a debt. I then informed him that I was at work and could n't receive personal calls at my work number and asked that all calls stop and I hung up. He then called right back and I reiterate that I could n't have personal calls at work and hung up again.
10/06/2015	Yes	Debt collection I do not know	Communication tactics Frequent or repeated calls	MI 483XX	Web
XXXX XXXX XXXX called my mothers house and left a message stating my mothers name and it was concerning a claim against her and her home. Of course my XXXX mother called back scared to death someone was trying to take her home. ( I kept this voice mail ) When my mother called them, XXXX XXXX stated, he was actually looking for me?? Then they proceeded to call my employer, which I am unable to accept any personal calls at work.
04/23/2015	Yes	Debt collection I do not know	Communication tactics Threatened to take legal action	TX 77532	Web
XXXX XXXX with Premium Receivables LLC continues to call my job after I 've asked him not to, he also calls my family members stating he 's trying to locate me to have me served with papers regarding a civil case. He is very rude and unprofessional, I can not get a word in because he talks over me. I get stressed every time he calls especially when he calls my job, I 've worried I may get fired because he continues to call.
04/14/2015	Yes	Debt collection I do not know	Taking/threatening an illegal action Threatened arrest/jail if do not pay	NH 03038	Web
Worldwide recovery in california has been harassing me continuously at my work and calling my cell phone. They have gone as far as to tell my employer that they are sending someone to arrest me at my work if i do not contact them. I have asked for them to send me information in the mail and they refused. I want them to stop harrasing me. If i owe a debt snd me a letter with proof and we can work something out.
02/18/2016	Yes	Debt collection I do not know	False statements or representation Attempted to collect wrong amount	CA 92394	Web
Person by the name of XXXX XXXX has consistenly called my place of work asking to contact me ( XXXX XXXX ) on an urgent message, even though I told them I do not wished to be called further, as has my work 's receptionist. They continue to call even after I have told them I do n't know what they are talking about, and to call ( XXXX ) XXXX. The number varies from time to time, as does the company.
08/26/2015	No	Debt collection I do not know	Communication tactics Used obscene/profane/abusive language	TX 76123	Web
The people at Premium Asset Recovery are haraasing me about a debt my husband had prior to me meeting him. They 've called and threatened to contact my employer and insulted me, saying I should pay my bills every once in a while. This was something prior to our marriage that I was n't even aware of. In fact, this debt they 're saying he has is from XXXX years ago, before I even turned XXXX!
07/08/2015	Yes	Debt collection I do not know	Improper contact or sharing of info Contacted employer after asked not to	FL 32778	Web
This particular gentleman who called himself XXXX XXXX contacted my employer specifically my boss and assistant boss and revealed information that I owed a bad debt and verified my employment threatened to take me to jail. I have XXXX voicemails and several screen shots of where this gentleman has called me numerous times in a XXXX minute span. Threatening voicemails he leaves in my phone.
01/19/2016	Yes	Debt collection Payday loan	Improper contact or sharing of info Talked to a third party about my debt	KY 41091	Web
They continue to call and harass me. They have called my wife on her cell harassing her. They threaten to garnish wages and put liens on property. I do n't owe them any money and those they say they are representing. The company calling is premium assest services. They do n't have valid website. They say they represent an online payday loan which is even illegal in the state of Kentucky.
06/05/2017	Yes	Debt collection I do not know	Took or threatened to take negative or legal action Collected or attempted to collect exempt funds	TN 378XX	Web
worldwide assets has been garnishing my wages since XXXX -17, i do not know what im paying for .called the number my company gave to me. it is unlisted. my company said it was for XXXX have paid XXXX the case number is XXXX . could you please help me find out what this is for or im beening scamed into paying., have not went to court or notify by mailed by company. please help
03/23/2015	Yes	Debt collection I do not know	Taking/threatening an illegal action Threatened arrest/jail if do not pay	IL 604XX	Web
XXXX XXXX is attempting to collect a debt from a company I know nothing about. She threatened me and stated " she was going to contact my employer and there was a warrant out for my arrest from check enforcement. I asked for her to submit a document to show I owe this debt but was unsuccessful. She calling from XXXX. Not sure what to do becuase she harassing me at work.
11/10/2015	Yes	Debt collection Other (i.e. phone, health club, etc.)	Communication tactics Used obscene/profane/abusive language	CA 92117	Web
The collector said that, " You people fought for your rights XXXX. '' people meaning XXXX people. I told him to send me everything in writing and he said, " I 'm not going to write you, I 'm not your pen pal. '' He has called my wife at her place of work and was verbally aggressive. This has nothing to do with her. She has also advised him not to call her anymore.
07/30/2015	Yes	Debt collection Other (i.e. phone, health club, etc.)	Communication tactics Threatened to take legal action	CA 92231	Web
I have been contacted by Premium Assets regarding an account with XXXX. The person contacting me was XXXX XXXX and her supervisor XXXX, this man called my work repeatedly harassed me and screamed at me. I asked him to not call my work and he disregarded me. He spoke to my boss about my account. And threaten me about garnishing my wages.
02/17/2016	Yes	Debt collection I do not know	Communication tactics Threatened to take legal action	GA 30312	Web
This person stated that they would serve me at my home or my place of employment if I did not contact XXXX. They stated that they would need to see XXXX forms of photo id Stated the case number was XXXX. Stated that their name was XXXX and that he would be wearing a XXXX courier vest. This information was left on my voicemail.
09/16/2015	Yes	Debt collection Payday loan	Cont'd attempts collect debt not owed Debt was paid	MD 216XX	Web
Continues to try and collect on loan i have paid off ... and now has sent it to a company named PAS who claims i owe it and also has threatened my work and also my landlord. For something i continue to tell them i dont owe and now they tell me the debt continues to grow and im charged for each time i they attemp to contact me!
04/13/2016	Yes	Debt collection I do not know	Cont'd attempts collect debt not owed Debt is not mine	MI 481XX	Web	Servicemember
This company continues to call my place of business stating that they are going to serve me papers and I do not owe them any monies. They have spoke with my employer and she has asked them not to call the office any more and they continue to leave messages and harass me. They threaten to embarrass me in front of my coworkers.
02/16/2017	Yes	Debt collection Payday loan	Taking/threatening an illegal action Threatened arrest/jail if do not pay	CA 92376	Web
I keep getting calls from there collection agency threatening to sue me and take me to jail and harassing my family with threats I 'm afraid to go to work and school because they said they will find me there and they have threaten to get me fired the agency Director is rude and threaten to come after my wages and family 's
05/22/2016	Yes	Debt collection I do not know	Taking/threatening an illegal action Seized/Attempted to seize property	OR 97471	Web
Worldwide Asset XXXX, LLC has garnished my entire paycheck for the next three months. Everything I make after taxes is to be sent to them by my boss. This leaves me with XXXX income, how am i supposed to live? I do n't even remember what this debt is from, and i do n't remember charging such a large amount, ever.
02/04/2017	Yes	Debt collection Other (i.e. phone, health club, etc.)	Communication tactics Threatened to take legal action	CA 94803	Web
After repeated calls from Premium Asset Services and disrespectful remarks I settled the debt for {$800.00} upon doing so it still was not marked paid on my credit report. During this time my newborn was battling surgeries to stay alive which I told them and they were completely heartless of my situation.
08/20/2015	Yes	Debt collection I do not know	Taking/threatening an illegal action Threatened arrest/jail if do not pay	OR XXXXX	Web
Caller calls my phone, family members phones, and my employer, even though they have been warned to stop calling because it is harrassment. They do not provide any proof of the debt, nor do they give any information about it. STOP CALLING and send original debt information to prove it is valid ... ..
05/27/2015	Yes	Debt collection Credit card	Taking/threatening an illegal action Threatened to sue on too old debt	TX 773XX	Web
I defaulted on my XXXX XXXX card in 2009. Now a debt collector calls harassing me in regards to the debt and threatened to serve me for it. I asked him to send paperwork in regards to it and he declined and repeatedly told me to pull my wallet out and just pay the amount.
09/16/2015	No	Debt collection Other (i.e. phone, health club, etc.)	False statements or representation Impersonated an attorney or official	KY 40701	Web
Was contacted by premium asset services posing as XXXX XXXX law office from the phone # XXXX. Threatened to file with city clerk if I did not pay and provide bank account, or debit card # 's. Would not provide any verification that I owed the debt.
05/22/2015	Yes	Debt collection Other (i.e. phone, health club, etc.)	Disclosure verification of debt Right to dispute notice not received	OK 73069	Web
I recived a phone call from Collection Consulting from XXXX XXXX California. They Have not given me a written notice of rights or the debt to be collected. Also they had my debit card on file and used it as payment without permission or notice.
03/06/2017	Yes	Debt collection I do not know	Improper contact or sharing of info Contacted employer after asked not to	TX 779XX	Web
They have called me at work many times and is now contacting my supervisor and releasing personal information to him about me. They also refuse to provide verification of debt and threatened to have me served with legal papers or arrested.
09/23/2015	Yes	Debt collection Credit card	Taking/threatening an illegal action Threatened to sue on too old debt	FL 32246	Web
Demands I send them money using a prepaid credit card instead of me sending them payments through my bill payer. It 's a credit card debt I had several ago and they Premium Asset Services LLC. They have just started calling me this month.
03/30/2016	Yes	Debt collection Payday loan	Taking/threatening an illegal action Threatened arrest/jail if do not pay	AL 35023	Web
This company called premium assets keeps calling me and demanding that I pay them for a payday loan in 2012 I have not received any mail from them or emails but they call at least 2 times a day if not more.
09/15/2016	Yes	Debt collection Payday loan	Taking/threatening an illegal action Threatened arrest/jail if do not pay	TX 779XX	Web
Contacted multiple friends and family threatening arrest or legal issues. When asked to submit documentation of validity of debt and to cease contacting me at work, the caller threatened physical assault.
01/21/2016	Yes	Debt collection Other (i.e. phone, health club, etc.)	Improper contact or sharing of info Talked to a third party about my debt	MI 48146	Web
They contacted my place of employment after I asked them not to, and then spoke with XXXX of my coworkers about this being a legal matter and pursuing action against me in the court of law
06/20/2016	Yes	Debt collection I do not know	Communication tactics Frequent or repeated calls	MI 481XX	Web
calls constantly leaving voicemails about concerns with my address. they have my address yet send me no communication through mail, I am on the do not call reg but they wont stop
01/12/2016	Yes	Debt collection I do not know	Improper contact or sharing of info Talked to a third party about my debt	DC 20002	Web
A person named " XXXX XXXX '' has been calling regarding a debt I do not owe, plus he called my parents in NC to discuss the debt and say that he needed to talk to me.
11/25/2015	Yes	Debt collection I do not know	Taking/threatening an illegal action Attempted to/Collected exempt funds	NY 14226	Web
a letter was sent to my job to start taking money out my pay from adept collecter all i know its from 1998 i never receive any court papers to apear.
06/08/2015	Yes	Debt collection I do not know	Communication tactics Frequent or repeated calls	CA 95747	Web
They are calling for someone I have never heard of and wo n't stop calling. They often disconnect the line after I answer the phone.
06/24/2016	Yes	Debt collection I do not know	Communication tactics Frequent or repeated calls	MD 20879	Web
Called my supervisor and harassed my supervisor about me, leaving threatening messages on my cell phone and work phone.
08/13/2015	Yes	Debt collection Other (i.e. phone, health club, etc.)	Cont'd attempts collect debt not owed Debt resulted from identity theft	TX 78223	Web
World Wide Recovery is harassing me to pay a debt that happened in 2006.
12/12/2022	No	Debt collection Credit card debt	Attempts to collect debt not owed Debt was result of identity theft	IL 60409	Phone

07/10/2022	No	Debt collection I do not know	Attempts to collect debt not owed Debt is not yours	SC 29673	Web

01/24/2020	Yes	Debt collection Other debt	Attempts to collect debt not owed Debt was paid	IL 61364	Referral	Servicemember

09/17/2019	Yes	Debt collection Credit card debt	Communication tactics Used obscene, profane, or other abusive language	SC 29072	Web

12/05/2018	Yes	Debt collection I do not know	Threatened to contact someone or share information improperly Contacted your employer	RI 02895	Web	Servicemember

01/24/2018	Yes	Debt collection Payday loan debt	Took or threatened to take negative or legal action Threatened to sue you for very old debt	IA 52001	Web

04/10/2017	No	Debt collection Payday loan	Communication tactics Threatened to take legal action	NM 88130	Web

04/05/2017	No	Debt collection Payday loan	Taking/threatening an illegal action Threatened arrest/jail if do not pay	CA 95130	Web

03/17/2017	Yes	Debt collection Credit card	Improper contact or sharing of info Talked to a third party about my debt	TN 37804	Web

02/28/2017	Yes	Debt collection Payday loan	Improper contact or sharing of info Contacted me after I asked not to	TX 78652	Web

02/25/2017	Yes	Debt collection Other (i.e. phone, health club, etc.)	Improper contact or sharing of info Contacted employer after asked not to	CA 93591	Web

02/23/2017	Yes	Debt collection Payday loan	Cont'd attempts collect debt not owed Debt is not mine	MD 21742	Web	Older American

02/17/2017	Yes	Debt collection Payday loan	Communication tactics Frequent or repeated calls	OH 44052	Web

02/08/2017	Yes	Debt collection Payday loan	Improper contact or sharing of info Contacted employer after asked not to	TX 78229	Web

01/17/2017	Yes	Debt collection I do not know	Communication tactics Frequent or repeated calls	CA 95136	Web

01/12/2017	Yes	Consumer Loan Installment loan	Problems when you are unable to pay	MO 64470	Web

09/22/2016	Yes	Debt collection Payday loan	Communication tactics Frequent or repeated calls	GA 31320	Web

09/12/2016	Yes	Debt collection Payday loan	Communication tactics Threatened to take legal action	PA 18017	Phone

09/02/2016	Yes	Debt collection Other (i.e. phone, health club, etc.)	Cont'd attempts collect debt not owed Debt was paid	TX 78207	Phone

08/25/2016	Yes	Debt collection I do not know	Improper contact or sharing of info Contacted me after I asked not to	CA 94602	Web

08/23/2016	Yes	Debt collection Payday loan	Cont'd attempts collect debt not owed Debt is not mine	GA 30315	Web

08/04/2016	Yes	Debt collection I do not know	Communication tactics Frequent or repeated calls	AZ 85392	Web	Servicemember

08/04/2016	Yes	Debt collection I do not know	False statements or representation Impersonated an attorney or official	AZ 85392	Web	Servicemember

07/28/2016	Yes	Debt collection I do not know	Communication tactics Used obscene/profane/abusive language	PA 17048	Phone

05/11/2016	Yes	Consumer Loan Installment loan	Problems when you are unable to pay	CA 95762	Web

05/10/2016	Yes	Debt collection I do not know	Communication tactics Frequent or repeated calls	MD 20879	Web

04/12/2016	Yes	Debt collection I do not know	Communication tactics Frequent or repeated calls	IL 60139	Web

04/12/2016	Yes	Debt collection Credit card	Communication tactics Frequent or repeated calls	FL 34117	Phone	Servicemember

04/11/2016	Yes	Debt collection I do not know	Improper contact or sharing of info Contacted employer after asked not to	MI 48216	Web

03/29/2016	Yes	Debt collection Payday loan	Taking/threatening an illegal action Threatened arrest/jail if do not pay	TX 76549	Web	Servicemember

03/04/2016	Yes	Debt collection I do not know	Disclosure verification of debt Not disclosed as an attempt to collect	IL 60542	Web

02/18/2016	Yes	Debt collection Credit card	Communication tactics Threatened to take legal action	MA 01432	Web

02/16/2016	Yes	Debt collection Credit card	False statements or representation Impersonated an attorney or official	CA 95969	Web	Servicemember

02/15/2016	Yes	Debt collection Other (i.e. phone, health club, etc.)	Taking/threatening an illegal action Threatened to sue on too old debt	FL 33952	Web

02/03/2016	Yes	Debt collection Credit card	Communication tactics Threatened to take legal action	CA 95467	Web

01/29/2016	Yes	Debt collection I do not know	Improper contact or sharing of info Contacted me after I asked not to	FL 33544	Web	Servicemember

01/21/2016	Yes	Debt collection Payday loan	Disclosure verification of debt Right to dispute notice not received	WI 53575	Web

01/20/2016	Yes	Debt collection Credit card	Taking/threatening an illegal action Threatened to sue on too old debt	CA 92517	Web

12/23/2015	Yes	Debt collection I do not know	Improper contact or sharing of info Contacted me after I asked not to	VA 23111	Web	Older American

12/22/2015	Yes	Debt collection I do not know	Improper contact or sharing of info Contacted me after I asked not to	VA 23111	Web	Older American

12/07/2015	Yes	Debt collection Credit card	False statements or representation Indicated committed crime not paying	CA 93612	Web

12/03/2015	Yes	Debt collection I do not know	Improper contact or sharing of info Contacted employer after asked not to	MI 49791	Web

12/01/2015	Yes	Debt collection Credit card	Taking/threatening an illegal action Threatened to sue on too old debt	VA 23860	Web

11/18/2015	Yes	Debt collection I do not know	Improper contact or sharing of info Contacted employer after asked not to	NH 03225	Web

11/12/2015	Yes	Debt collection Credit card	Cont'd attempts collect debt not owed Debt was paid	MD 21842	Web	Older American

11/07/2015	Yes	Debt collection Payday loan	Taking/threatening an illegal action Threatened arrest/jail if do not pay	PA 15221	Web

11/03/2015	Yes	Debt collection Payday loan	Taking/threatening an illegal action Sued w/o proper notification of suit	IA 51501	Web

10/26/2015	Yes	Debt collection I do not know	Communication tactics Threatened to take legal action	PA 15963	Web

10/21/2015	Yes	Debt collection I do not know	Communication tactics Threatened to take legal action	CA 90249	Web

10/20/2015	Yes	Debt collection I do not know	False statements or representation Impersonated an attorney or official	CA 90249	Web

10/20/2015	Yes	Debt collection Credit card	Improper contact or sharing of info Talked to a third party about my debt	MD 20685	Web	Older American

10/14/2015	Yes	Debt collection Payday loan	Improper contact or sharing of info Contacted employer after asked not to	AZ 85255	Web

10/07/2015	No	Debt collection Credit card	Communication tactics Called after sent written cease of comm	OH 45212	Web

09/25/2015	Yes	Debt collection Payday loan	Taking/threatening an illegal action Threatened arrest/jail if do not pay	CA 93314	Web

08/07/2015	Yes	Debt collection Other (i.e. phone, health club, etc.)	Communication tactics Threatened to take legal action	KY 40330	Web

08/06/2015	Yes	Debt collection Payday loan	Improper contact or sharing of info Contacted employer after asked not to	LA 70458	Web

08/06/2015	Yes	Payday loan	Can't contact lender	FL 33169	Web

07/16/2015	No	Debt collection Other (i.e. phone, health club, etc.)	Communication tactics Threatened to take legal action	OH 44053	Web

07/16/2015	No	Debt collection Credit card	Communication tactics Used obscene/profane/abusive language	FL 33060	Web

07/07/2015	Yes	Debt collection Other (i.e. phone, health club, etc.)	Communication tactics Threatened to take legal action		Phone

07/02/2015	Yes	Consumer Loan Installment loan	Problems when you are unable to pay	GA 31087	Web	Older American

06/24/2015	Yes	Debt collection I do not know	Improper contact or sharing of info Contacted me after I asked not to	VA 23325	Web

06/24/2015	Yes	Debt collection I do not know	Cont'd attempts collect debt not owed Debt is not mine	TX 78731	Phone

06/16/2015	Yes	Debt collection Credit card	Improper contact or sharing of info Talked to a third party about my debt	FL 33014	Web

06/11/2015	Yes	Debt collection Other (i.e. phone, health club, etc.)	Communication tactics Frequent or repeated calls	TX 76266	Referral

06/02/2015	Yes	Debt collection Credit card	Disclosure verification of debt Right to dispute notice not received	VA 22840	Web

05/28/2015	Yes	Debt collection Credit card	Taking/threatening an illegal action Threatened to sue on too old debt	AL 36067	Web

05/27/2015	Yes	Debt collection Credit card	Communication tactics Threatened to take legal action	GA 30040	Web

05/22/2015	Yes	Debt collection Credit card	Improper contact or sharing of info Talked to a third party about my debt	MI 48180	Phone

05/11/2015	Yes	Debt collection Other (i.e. phone, health club, etc.)	Cont'd attempts collect debt not owed Debt is not mine	CA 95757	Phone	Servicemember

05/10/2015	Yes	Debt collection Credit card	Taking/threatening an illegal action Threatened to sue on too old debt	IL 61073	Web

04/29/2015	Yes	Debt collection Other (i.e. phone, health club, etc.)	Taking/threatening an illegal action Threatened arrest/jail if do not pay	IN 46250	Web

04/24/2015	Yes	Debt collection I do not know	Improper contact or sharing of info Contacted me after I asked not to	FL 34235	Web

04/21/2015	Yes	Debt collection Other (i.e. phone, health club, etc.)	False statements or representation Impersonated an attorney or official		Phone	Servicemember

04/14/2015	Yes	Debt collection Other (i.e. phone, health club, etc.)	Improper contact or sharing of info Contacted employer after asked not to	FL 33776	Phone

04/06/2015	Yes	Debt collection I do not know	Improper contact or sharing of info Contacted employer after asked not to	VA 23322	Referral

03/31/2015	Yes	Debt collection Credit card	Communication tactics Threatened to take legal action	VA 22824	Phone

03/17/2015	Yes	Debt collection I do not know	Cont'd attempts collect debt not owed Debt is not mine	MD 21085	Web

03/13/2015	Yes	Debt collection Credit card	Cont'd attempts collect debt not owed Debt was paid	WA 99224	Phone

03/12/2015	Yes	Debt collection Credit card	Communication tactics Used obscene/profane/abusive language	CA 92571	Web

03/09/2015	No	Consumer Loan Installment loan	Managing the loan or lease	CA 92879	Web

03/04/2015	No	Credit card	Other	FL 33862	Web

03/02/2015	Yes	Debt collection Credit card	Improper contact or sharing of info Contacted employer after asked not to	ID 83705	Web

02/27/2015	No	Debt collection Credit card	Improper contact or sharing of info Contacted employer after asked not to	SC 29640	Web

02/26/2015	Yes	Debt collection I do not know	Improper contact or sharing of info Contacted employer after asked not to	IA 52641	Web

02/25/2015	No	Debt collection Other (i.e. phone, health club, etc.)	False statements or representation Attempted to collect wrong amount	LA 70377	Web

02/23/2015	Yes	Debt collection Credit card	Communication tactics Threatened to take legal action	FL 32180	Web

02/18/2015	No	Debt collection Credit card	Communication tactics Frequent or repeated calls	AL 35209	Web

02/17/2015	Yes	Debt collection Credit card	Improper contact or sharing of info Contacted employer after asked not to	TX 75068	Web

02/17/2015	Yes	Debt collection Credit card	Communication tactics Threatened to take legal action	FL 33170	Web

02/17/2015	Yes	Debt collection I do not know	Communication tactics Frequent or repeated calls	IL 60540	Web

02/16/2015	Yes	Debt collection I do not know	Cont'd attempts collect debt not owed Debt is not mine	MA 01913	Web

02/11/2015	Yes	Debt collection I do not know	Taking/threatening an illegal action Threatened arrest/jail if do not pay	TX 78641	Web

02/11/2015	Yes	Debt collection I do not know	Taking/threatening an illegal action Attempted to/Collected exempt funds	VA 23453	Web	Servicemember

02/10/2015	Yes	Debt collection Credit card	Communication tactics Frequent or repeated calls	NM 87121	Web

02/09/2015	Yes	Debt collection Credit card	Cont'd attempts collect debt not owed Debt was paid	WI 54659	Web

02/06/2015	Yes	Debt collection I do not know	Improper contact or sharing of info Contacted employer after asked not to	FL 33417	Web

02/06/2015	Yes	Debt collection I do not know	Improper contact or sharing of info Contacted employer after asked not to	GA 30534	Web	Servicemember

02/04/2015	Yes	Debt collection Credit card	Communication tactics Frequent or repeated calls	PA 15146	Web

02/04/2015	Yes	Debt collection I do not know	Communication tactics Frequent or repeated calls	FL 33177	Web

01/30/2015	Yes	Debt collection I do not know	Improper contact or sharing of info Contacted employer after asked not to	TX 76227	Web

01/29/2015	Yes	Debt collection Credit card	Communication tactics Threatened to take legal action	TX 75287	Web	Servicemember

01/28/2015	Yes	Debt collection Other (i.e. phone, health club, etc.)	Disclosure verification of debt Not disclosed as an attempt to collect	CA 92648	Phone	Servicemember

01/27/2015	Yes	Debt collection Credit card	Communication tactics Frequent or repeated calls	AR 72581	Web	Older American

01/27/2015	Yes	Debt collection Credit card	Improper contact or sharing of info Contacted employer after asked not to	TX 78027	Web

01/27/2015	Yes	Debt collection Credit card	Communication tactics Threatened to take legal action	GA 30078	Web

01/23/2015	Yes	Debt collection I do not know	Improper contact or sharing of info Talked to a third party about my debt	FL 34654	Web

01/23/2015	Yes	Debt collection Credit card	Communication tactics Frequent or repeated calls	CA 95630	Web

01/22/2015	Yes	Debt collection I do not know	Taking/threatening an illegal action Threatened to sue on too old debt	VA 22554	Web

01/22/2015	Yes	Debt collection Credit card	Communication tactics Called after sent written cease of comm	OH 43612	Web

01/20/2015	Yes	Debt collection I do not know	Communication tactics Threatened to take legal action	TX 77578	Web

01/17/2015	Yes	Debt collection I do not know	Improper contact or sharing of info Talked to a third party about my debt	NE 68108	Web

01/15/2015	Yes	Debt collection Other (i.e. phone, health club, etc.)	Disclosure verification of debt Not disclosed as an attempt to collect	GA 30068	Web

01/13/2015	Yes	Debt collection Credit card	Improper contact or sharing of info Contacted employer after asked not to	KS 67226	Web

01/12/2015	Yes	Debt collection I do not know	Improper contact or sharing of info Contacted employer after asked not to	FL 33193	Web

01/10/2015	Yes	Debt collection Credit card	Improper contact or sharing of info Contacted me after I asked not to	CA 94947	Web	Older American

01/10/2015	Yes	Debt collection Other (i.e. phone, health club, etc.)	Improper contact or sharing of info Talked to a third party about my debt	FL 33545	Web

01/08/2015	Yes	Debt collection Other (i.e. phone, health club, etc.)	Improper contact or sharing of info Contacted me after I asked not to	WA 98002	Web

01/08/2015	Yes	Debt collection Credit card	Improper contact or sharing of info Contacted employer after asked not to	TX 77407	Web

01/08/2015	Yes	Debt collection I do not know	Taking/threatening an illegal action Sued w/o proper notification of suit	FL 33182	Web

12/30/2014	No	Debt collection Credit card	Improper contact or sharing of info Contacted employer after asked not to	IL 60563	Web

12/30/2014	No	Debt collection Credit card	Communication tactics Threatened to take legal action	ME 04240	Web

12/26/2014	Yes	Debt collection Credit card	Cont'd attempts collect debt not owed Debt was paid	FL 34744	Referral

12/26/2014	Yes	Debt collection Auto	Communication tactics Frequent or repeated calls	NC 28269	Web

12/24/2014	No	Debt collection Credit card	Cont'd attempts collect debt not owed Debt was paid	FL 33145	Web

12/23/2014	Yes	Debt collection I do not know	Cont'd attempts collect debt not owed Debt is not mine	MD 21040	Web

12/22/2014	Yes	Debt collection I do not know	Cont'd attempts collect debt not owed Debt is not mine	TX 77084	Web

12/21/2014	No	Debt collection Other (i.e. phone, health club, etc.)	Taking/threatening an illegal action Threatened to sue on too old debt	CA 94579	Web

12/18/2014	Yes	Debt collection Credit card	False statements or representation Attempted to collect wrong amount	CA 90047	Web

12/17/2014	No	Debt collection Credit card	Disclosure verification of debt Not given enough info to verify debt	NV 89011	Phone	Older American

12/12/2014	No	Debt collection I do not know	Cont'd attempts collect debt not owed Debt is not mine	GA 30052	Web	Servicemember

12/12/2014	No	Debt collection I do not know	Cont'd attempts collect debt not owed Debt is not mine	FL 32967	Web

12/11/2014	No	Debt collection I do not know	False statements or representation Impersonated an attorney or official	LA 70075	Web

12/10/2014	No	Debt collection Credit card	Cont'd attempts collect debt not owed Debt is not mine	FL 33012	Web

12/09/2014	No	Debt collection I do not know	Cont'd attempts collect debt not owed Debt is not mine	CA 95835	Phone

12/08/2014	Yes	Debt collection I do not know	Taking/threatening an illegal action Threatened arrest/jail if do not pay	CA 95136	Phone

12/04/2014	No	Debt collection I do not know	Communication tactics Frequent or repeated calls	OH 43522	Web

12/04/2014	No	Debt collection Credit card	Taking/threatening an illegal action Attempted to/Collected exempt funds	MI 48088	Web

12/04/2014	No	Debt collection Credit card	Taking/threatening an illegal action Threatened to sue on too old debt	CA 92509	Web

12/03/2014	Yes	Debt collection I do not know	Communication tactics Used obscene/profane/abusive language	FL 32750	Web

12/02/2014	No	Debt collection I do not know	Taking/threatening an illegal action Attempted to/Collected exempt funds	FL 33025	Web

12/02/2014	Yes	Debt collection I do not know	Improper contact or sharing of info Contacted employer after asked not to	MD 21113	Web

11/26/2014	Yes	Debt collection Credit card	Communication tactics Threatened to take legal action	OK 74137	Web

11/25/2014	No	Debt collection Credit card	Cont'd attempts collect debt not owed Debt is not mine	CA 91945	Web

11/23/2014	No	Debt collection I do not know	Communication tactics Frequent or repeated calls	IL 62025	Web	Servicemember

11/20/2014	Yes	Debt collection Credit card	Taking/threatening an illegal action Threatened to sue on too old debt	FL 34736	Web

11/19/2014	Yes	Debt collection I do not know	Cont'd attempts collect debt not owed Debt is not mine	VA 20122	Web

11/17/2014	Yes	Debt collection Credit card	Improper contact or sharing of info Contacted employer after asked not to	FL 33020	Web

11/15/2014	Yes	Debt collection I do not know	Cont'd attempts collect debt not owed Debt is not mine	VA 23669	Web

11/14/2014	Yes	Debt collection I do not know	Communication tactics Frequent or repeated calls	ME 04402	Web

11/14/2014	Yes	Debt collection I do not know	Taking/threatening an illegal action Threatened arrest/jail if do not pay	OH 44202	Web

11/14/2014	Yes	Debt collection Other (i.e. phone, health club, etc.)	Taking/threatening an illegal action Threatened arrest/jail if do not pay	OH 45211	Web

11/14/2014	Yes	Debt collection I do not know	Cont'd attempts collect debt not owed Debt was paid	WI 53589	Web

11/12/2014	Yes	Debt collection Credit card	False statements or representation Indicated committed crime not paying	MS 39056	Web

11/11/2014	No	Debt collection Credit card	Cont'd attempts collect debt not owed Debt was paid	TX 78414	Web

11/10/2014	No	Debt collection Credit card	Disclosure verification of debt Not given enough info to verify debt	FL 34761	Phone

11/07/2014	Yes	Debt collection I do not know	Communication tactics Threatened to take legal action	MI 48654	Web

11/05/2014	Yes	Debt collection I do not know	Improper contact or sharing of info Contacted employer after asked not to	TX 75110	Web

10/30/2014	Yes	Debt collection I do not know	Taking/threatening an illegal action Threatened to sue on too old debt	CA 90277	Web

10/29/2014	Yes	Debt collection Credit card	Communication tactics Frequent or repeated calls	VA 23601	Phone

10/28/2014	Yes	Debt collection Credit card	Taking/threatening an illegal action Threatened to sue on too old debt	AL 36854	Web

10/28/2014	Yes	Debt collection I do not know	False statements or representation Impersonated an attorney or official	SC 29938	Phone

10/24/2014	No	Debt collection Other (i.e. phone, health club, etc.)	Communication tactics Frequent or repeated calls	GA 30134	Web

10/23/2014	Yes	Debt collection Credit card	Taking/threatening an illegal action Threatened to sue on too old debt	MD 20659	Web

10/22/2014	No	Debt collection Other (i.e. phone, health club, etc.)	Communication tactics Frequent or repeated calls	MA 01378	Phone

10/21/2014	Yes	Debt collection I do not know	Cont'd attempts collect debt not owed Debt is not mine	CO 80014	Web	Servicemember

10/21/2014	Yes	Debt collection I do not know	Communication tactics Threatened to take legal action	FL 32164	Web

10/20/2014	No	Debt collection Credit card	Communication tactics Threatened to take legal action	MD 21401	Phone

10/20/2014	Yes	Debt collection I do not know	Communication tactics Frequent or repeated calls	FL 33913	Web

10/17/2014	Yes	Debt collection Other (i.e. phone, health club, etc.)	Communication tactics Frequent or repeated calls	IL 60101	Web

10/17/2014	No	Debt collection Other (i.e. phone, health club, etc.)	Improper contact or sharing of info Talked to a third party about my debt	FL 34695	Web

10/16/2014	Yes	Debt collection I do not know	Communication tactics Frequent or repeated calls	CA 92630	Web

10/16/2014	Yes	Consumer Loan Installment loan	Problems when you are unable to pay	GA 30152	Web

10/15/2014	Yes	Debt collection Payday loan	Improper contact or sharing of info Contacted employer after asked not to	NV 89434	Web

10/15/2014	Yes	Debt collection Other (i.e. phone, health club, etc.)	False statements or representation Indicated committed crime not paying	VA 22827	Web

10/09/2014	No	Debt collection Credit card	Disclosure verification of debt Not given enough info to verify debt	NC 27851	Phone	Older American, Servicemember

10/09/2014	No	Debt collection Credit card	Taking/threatening an illegal action Threatened arrest/jail if do not pay	FL 33573	Web

10/03/2014	No	Debt collection I do not know	False statements or representation Impersonated an attorney or official	PA 15226	Web

10/01/2014	No	Debt collection I do not know	Taking/threatening an illegal action Threatened to sue on too old debt	FL 33510	Web

10/01/2014	Yes	Debt collection Payday loan	Improper contact or sharing of info Contacted employer after asked not to	NV 89074	Phone

09/29/2014	No	Debt collection I do not know	Taking/threatening an illegal action Threatened to sue on too old debt	TX 75220	Web

09/26/2014	No	Debt collection Credit card	Communication tactics Threatened to take legal action	PA 15227	Web

09/25/2014	No	Debt collection I do not know	Improper contact or sharing of info Contacted employer after asked not to	FL 33035	Web

09/22/2014	Yes	Debt collection Payday loan	Communication tactics Used obscene/profane/abusive language	SD 57106	Web

09/22/2014	Yes	Debt collection I do not know	Improper contact or sharing of info Talked to a third party about my debt	FL 32068	Web

09/16/2014	Yes	Debt collection Credit card	Taking/threatening an illegal action Threatened to sue on too old debt	MI 49056	Phone

09/16/2014	No	Debt collection Other (i.e. phone, health club, etc.)	Communication tactics Threatened to take legal action	CO 80249	Web

09/16/2014	No	Debt collection Credit card	Improper contact or sharing of info Talked to a third party about my debt	FL 32566	Web

09/15/2014	No	Debt collection Credit card	Disclosure verification of debt Right to dispute notice not received	CA 96022	Web

09/12/2014	Yes	Debt collection I do not know	Cont'd attempts collect debt not owed Debt is not mine	OH 44146	Phone	Older American

09/11/2014	Yes	Debt collection Payday loan	Communication tactics Threatened to take legal action	TX 77502	Web

09/10/2014	No	Debt collection I do not know	Communication tactics Threatened to take legal action	IL 60555	Web	Servicemember

09/06/2014	Yes	Debt collection Credit card	Communication tactics Frequent or repeated calls	PA 19150	Web

09/05/2014	Yes	Debt collection I do not know	Taking/threatening an illegal action Threatened arrest/jail if do not pay	OH 43616	Web

09/04/2014	Yes	Debt collection Credit card	Taking/threatening an illegal action Seized/Attempted to seize property	PA 19150	Web

08/29/2014	Yes	Debt collection I do not know	Cont'd attempts collect debt not owed Debt is not mine	GA 30268	Web

08/21/2014	No	Debt collection I do not know	Communication tactics Frequent or repeated calls	TX 77612	Web

08/20/2014	No	Debt collection Credit card	Taking/threatening an illegal action Threatened to sue on too old debt	FL 34476	Web

08/20/2014	Yes	Debt collection I do not know	Communication tactics Threatened to take legal action	FL 33463	Web	Servicemember

08/20/2014	Yes	Debt collection I do not know	Taking/threatening an illegal action Attempted to/Collected exempt funds	NV 89108	Web

08/19/2014	Yes	Debt collection Credit card	Disclosure verification of debt Right to dispute notice not received	FL 33544	Web

08/14/2014	No	Debt collection I do not know	Communication tactics Frequent or repeated calls	PA 19015	Web

08/13/2014	No	Debt collection Credit card	Communication tactics Called after sent written cease of comm	NH 03867	Web

08/13/2014	Yes	Debt collection I do not know	Improper contact or sharing of info Contacted employer after asked not to	CA 92503	Web

08/13/2014	Yes	Debt collection I do not know	Communication tactics Frequent or repeated calls	NV 89102	Phone

08/13/2014	No	Debt collection Credit card	Communication tactics Threatened to take legal action	CA 92176	Phone	Servicemember

08/07/2014	No	Debt collection Other (i.e. phone, health club, etc.)	Communication tactics Frequent or repeated calls	NV 89451	Fax

08/07/2014	No	Debt collection Credit card	Communication tactics Used obscene/profane/abusive language	LA 70815	Referral

08/07/2014	Yes	Debt collection I do not know	Communication tactics Threatened to take legal action	CA 92868	Web

08/06/2014	No	Debt collection Other (i.e. phone, health club, etc.)	Improper contact or sharing of info Contacted employer after asked not to	NV 89446	Web

07/30/2014	No	Debt collection Other (i.e. phone, health club, etc.)	Communication tactics Threatened to take legal action	CA 92647	Web

07/29/2014	Yes	Debt collection Credit card	Improper contact or sharing of info Contacted employer after asked not to	FL 33197	Web

07/28/2014	Yes	Debt collection Credit card	Disclosure verification of debt Not given enough info to verify debt	CA 92227	Phone

07/28/2014	Yes	Debt collection Credit card	Taking/threatening an illegal action Threatened to sue on too old debt	CA 95926	Web

07/25/2014	No	Debt collection I do not know	Taking/threatening an illegal action Threatened to sue on too old debt	LA 70810	Web

07/25/2014	No	Debt collection Other (i.e. phone, health club, etc.)	Communication tactics Used obscene/profane/abusive language	CA 93230	Phone

07/22/2014	Yes	Debt collection Credit card	Taking/threatening an illegal action Threatened arrest/jail if do not pay	KY 40353	Web

07/22/2014	Yes	Debt collection Other (i.e. phone, health club, etc.)	Taking/threatening an illegal action Sued w/o proper notification of suit	FL 33825	Web

07/21/2014	Yes	Debt collection Other (i.e. phone, health club, etc.)	Disclosure verification of debt Right to dispute notice not received	WA 98012	Web	Servicemember

07/16/2014	No	Debt collection Other (i.e. phone, health club, etc.)	Taking/threatening an illegal action Threatened to sue on too old debt	NV 89166	Web

07/15/2014	Yes	Debt collection Other (i.e. phone, health club, etc.)	Cont'd attempts collect debt not owed Debt is not mine	CT 06484	Web	Older American

07/14/2014	No	Debt collection I do not know	Disclosure verification of debt Not given enough info to verify debt	IA 52302	Phone

07/11/2014	Yes	Debt collection I do not know	Taking/threatening an illegal action Threatened to sue on too old debt	TX 75134	Web

07/07/2014	Yes	Debt collection Credit card	Cont'd attempts collect debt not owed Debt was paid	IL 60033	Web	Older American

07/07/2014	Yes	Debt collection Credit card	Taking/threatening an illegal action Threatened arrest/jail if do not pay	NY 11377	Web

07/04/2014	Yes	Debt collection Credit card	Cont'd attempts collect debt not owed Debt was paid	CA 95207	Web

07/02/2014	Yes	Debt collection Credit card	Communication tactics Frequent or repeated calls	CA 94531	Web

07/01/2014	Yes	Debt collection I do not know	Taking/threatening an illegal action Threatened arrest/jail if do not pay	CA 90265	Web

06/19/2014	Yes	Debt collection I do not know	Improper contact or sharing of info Contacted employer after asked not to	FL 32095	Web

06/19/2014	Yes	Debt collection Credit card	Taking/threatening an illegal action Threatened to sue on too old debt	NH 03055	Web

06/18/2014	Yes	Debt collection I do not know	Cont'd attempts collect debt not owed Debt is not mine	CA 92123	Web

06/12/2014	Yes	Debt collection I do not know	Communication tactics Threatened to take legal action	TX 77502	Web

06/11/2014	Yes	Debt collection I do not know	Improper contact or sharing of info Contacted me after I asked not to	FL 32208	Web

06/10/2014	Yes	Debt collection I do not know	Improper contact or sharing of info Contacted employer after asked not to	TX 75098	Web	Servicemember

05/30/2014	Yes	Debt collection Credit card	Communication tactics Threatened to take legal action	CO 80922	Web

05/29/2014	Yes	Debt collection Other (i.e. phone, health club, etc.)	Communication tactics Used obscene/profane/abusive language	CA 92882	Web

05/27/2014	Yes	Debt collection I do not know	Improper contact or sharing of info Contacted me after I asked not to	CA 94534	Web	Servicemember

05/22/2014	No	Debt collection Credit card	Taking/threatening an illegal action Threatened to sue on too old debt	NE 68502	Web

05/21/2014	Yes	Debt collection Credit card	Taking/threatening an illegal action Threatened to sue on too old debt	TX 75126	Web

05/21/2014	Yes	Debt collection I do not know	Communication tactics Frequent or repeated calls	VA 22060	Web

05/20/2014	No	Debt collection Other (i.e. phone, health club, etc.)	Communication tactics Used obscene/profane/abusive language	FL 32701	Web

05/19/2014	Yes	Debt collection Credit card	Improper contact or sharing of info Talked to a third party about my debt	CA 93638	Web

05/15/2014	Yes	Debt collection Other (i.e. phone, health club, etc.)	Improper contact or sharing of info Talked to a third party about my debt	IL 60102	Web

05/12/2014	Yes	Debt collection I do not know	Taking/threatening an illegal action Threatened to sue on too old debt	CA 95439	Web

05/07/2014	No	Debt collection I do not know	Communication tactics Threatened to take legal action	TX 76119	Web

05/07/2014	Yes	Debt collection Other (i.e. phone, health club, etc.)	Communication tactics Used obscene/profane/abusive language	CA 92563	Web	Servicemember

04/28/2014	Yes	Debt collection Credit card	Communication tactics Frequent or repeated calls	CA 92882	Web

04/17/2014	Yes	Debt collection I do not know	Improper contact or sharing of info Contacted employer after asked not to	FL 32750	Web

04/11/2014	Yes	Debt collection I do not know	Cont'd attempts collect debt not owed Debt is not mine	FL 33706	Web

04/08/2014	Yes	Debt collection Other (i.e. phone, health club, etc.)	Taking/threatening an illegal action Threatened to sue on too old debt	CA 93311	Web

04/05/2014	Yes	Debt collection I do not know	Communication tactics Threatened to take legal action	WA 99403	Web

03/31/2014	Yes	Debt collection Credit card	Cont'd attempts collect debt not owed Debt resulted from identity theft	CT 06516	Web

03/27/2014	No	Debt collection Credit card	Improper contact or sharing of info Contacted employer after asked not to	PA 16503	Web

03/26/2014	No	Debt collection Other (i.e. phone, health club, etc.)	Communication tactics Threatened to take legal action	CA 90631	Web

03/26/2014	No	Debt collection Credit card	Taking/threatening an illegal action Threatened to sue on too old debt	LA 70183	Web

03/25/2014	No	Debt collection Credit card	Disclosure verification of debt Not given enough info to verify debt	NV 89523	Phone

03/23/2014	No	Debt collection Credit card	Taking/threatening an illegal action Threatened to sue on too old debt	CA 92057	Web

03/20/2014	No	Debt collection Credit card	Communication tactics Threatened to take legal action	TX 76306	Web	Servicemember

03/13/2014	No	Debt collection I do not know	False statements or representation Impersonated an attorney or official	TX 76023	Web

03/12/2014	No	Debt collection Credit card	Improper contact or sharing of info Contacted employer after asked not to	CO 80403	Web

03/07/2014	No	Debt collection Other (i.e. phone, health club, etc.)	Communication tactics Called outside of 8am-9pm	OR 97141	Web

03/07/2014	Yes	Debt collection Credit card	Communication tactics Frequent or repeated calls	PA 18424	Web

03/06/2014	No	Debt collection Credit card	False statements or representation Impersonated an attorney or official	OH 44118	Web

03/04/2014	Yes	Debt collection Other (i.e. phone, health club, etc.)	Cont'd attempts collect debt not owed Debt is not mine	CA 90631	Web

03/01/2014	Yes	Debt collection Credit card	Improper contact or sharing of info Talked to a third party about my debt	LA 70739	Web

02/27/2014	Yes	Debt collection I do not know	Cont'd attempts collect debt not owed Debt is not mine	UT 84116	Web

02/27/2014	No	Debt collection I do not know	Improper contact or sharing of info Contacted employer after asked not to	FL 32311	Web

02/27/2014	Yes	Debt collection I do not know	Communication tactics Frequent or repeated calls	AR 72209	Web

02/26/2014	No	Debt collection I do not know	Improper contact or sharing of info Contacted employer after asked not to	IN 47601	Web

02/26/2014	Yes	Debt collection Credit card	Taking/threatening an illegal action Threatened to sue on too old debt	TX 78504	Web

02/26/2014	No	Debt collection Other (i.e. phone, health club, etc.)	Taking/threatening an illegal action Threatened to sue on too old debt	WI 54451	Web

02/21/2014	No	Debt collection I do not know	Communication tactics Used obscene/profane/abusive language	TX 76126	Web

02/20/2014	No	Bank account or service Checking account	Using a debit or ATM card	TX 79928	Web

02/20/2014	Yes	Debt collection I do not know	Improper contact or sharing of info Contacted me after I asked not to	MO 63368	Web

02/20/2014	No	Debt collection Other (i.e. phone, health club, etc.)	Improper contact or sharing of info Contacted employer after asked not to	GA 30094	Web

02/20/2014	No	Debt collection Other (i.e. phone, health club, etc.)	Improper contact or sharing of info Contacted me after I asked not to	TN 37174	Web

02/19/2014	No	Debt collection Credit card	Improper contact or sharing of info Talked to a third party about my debt	GA 30115	Web

02/19/2014	No	Debt collection I do not know	Disclosure verification of debt Not given enough info to verify debt	MO 64132	Referral

02/16/2014	No	Debt collection Credit card	Cont'd attempts collect debt not owed Debt was paid	FL 33024	Web

02/13/2014	No	Debt collection Credit card	Cont'd attempts collect debt not owed Debt is not mine	FL 33063	Web

02/13/2014	No	Debt collection Other (i.e. phone, health club, etc.)	Communication tactics Threatened to take legal action	CA 94553	Web

02/12/2014	No	Debt collection I do not know	Taking/threatening an illegal action Threatened arrest/jail if do not pay	OH 45217	Web

02/06/2014	Yes	Debt collection Credit card	Communication tactics Threatened to take legal action	VA 24019	Web

02/04/2014	No	Debt collection Credit card	Taking/threatening an illegal action Threatened to sue on too old debt	TX 77612	Web	Servicemember

02/02/2014	Yes	Debt collection Credit card	Cont'd attempts collect debt not owed Debt was paid	PA 16313	Web

01/30/2014	Yes	Debt collection I do not know	Taking/threatening an illegal action Sued w/o proper notification of suit	TX 75067	Web

01/27/2014	No	Debt collection I do not know	Taking/threatening an illegal action Threatened arrest/jail if do not pay	AZ 85254	Web

01/27/2014	Yes	Debt collection Other (i.e. phone, health club, etc.)	Cont'd attempts collect debt not owed Debt is not mine	HI 96746	Phone

01/24/2014	Yes	Debt collection I do not know	Communication tactics Frequent or repeated calls	KY 06340	Phone

01/23/2014	No	Debt collection Credit card	Communication tactics Used obscene/profane/abusive language	MI 48917	Web

01/22/2014	No	Debt collection I do not know	Improper contact or sharing of info Contacted employer after asked not to	IA 50315	Web

01/21/2014	No	Debt collection Other (i.e. phone, health club, etc.)	Cont'd attempts collect debt not owed Debt was paid	CA 91789	Web	Servicemember

01/21/2014	No	Debt collection Credit card	Taking/threatening an illegal action Threatened arrest/jail if do not pay	SC 29579	Web	Servicemember

01/19/2014	Yes	Debt collection Credit card	Improper contact or sharing of info Contacted employer after asked not to	NJ 07728	Web

01/16/2014	Yes	Debt collection I do not know	Improper contact or sharing of info Contacted employer after asked not to	SD 57105	Web

01/15/2014	No	Debt collection I do not know	Communication tactics Frequent or repeated calls	OH 44714	Phone

01/10/2014	Yes	Debt collection Other (i.e. phone, health club, etc.)	Communication tactics Frequent or repeated calls	FL 32901	Web

01/08/2014	Yes	Debt collection Credit card	Communication tactics Frequent or repeated calls	NJ 08003	Web

01/07/2014	No	Debt collection I do not know	False statements or representation Impersonated an attorney or official	PA 18055	Web

01/06/2014	Yes	Debt collection Other (i.e. phone, health club, etc.)	Improper contact or sharing of info Contacted employer after asked not to	TX 79007	Phone

12/23/2013	No	Debt collection Other (i.e. phone, health club, etc.)	Taking/threatening an illegal action Threatened to sue on too old debt	MN 56717	Web

12/16/2013	No	Debt collection Credit card	Communication tactics Frequent or repeated calls	NY 12550	Web

12/16/2013	No	Debt collection I do not know	Cont'd attempts collect debt not owed Debt is not mine	CA 92887	Web

12/12/2013	No	Debt collection Other (i.e. phone, health club, etc.)	Communication tactics Threatened to take legal action	WA 98290	Web

12/05/2013	No	Debt collection Other (i.e. phone, health club, etc.)	Improper contact or sharing of info Talked to a third party about my debt	SC 29316	Web	Servicemember

11/07/2013	Yes	Debt collection Credit card	Communication tactics Threatened to take legal action	VA 23231	Web

11/05/2013	No	Debt collection I do not know	Taking/threatening an illegal action Attempted to/Collected exempt funds	WA 99202	Web

11/05/2013	Yes	Debt collection I do not know	Communication tactics Frequent or repeated calls	OH 45103	Web

10/29/2013	Yes	Debt collection Other (i.e. phone, health club, etc.)	Cont'd attempts collect debt not owed Debt was paid	IN 46835	Web	Servicemember

10/29/2013	Yes	Debt collection Other (i.e. phone, health club, etc.)	Cont'd attempts collect debt not owed Debt was paid	OR 97201	Web

10/25/2013	No	Debt collection I do not know	Communication tactics Frequent or repeated calls	CA 93730	Phone

10/24/2013	No	Debt collection Credit card	Improper contact or sharing of info Contacted employer after asked not to	CA 94551	Web

10/01/2013	Yes	Debt collection Credit card	Cont'd attempts collect debt not owed Debt was paid	IL 60133	Web

09/28/2013	Yes	Debt collection Credit card	Improper contact or sharing of info Talked to a third party about my debt	NY 14202	Web

09/20/2013	No	Debt collection I do not know	Cont'd attempts collect debt not owed Debt is not mine	GA 30180	Web

09/19/2013	No	Debt collection Other (i.e. phone, health club, etc.)	Communication tactics Used obscene/profane/abusive language	MN 55807	Web

09/17/2013	Yes	Debt collection Credit card	Taking/threatening an illegal action Threatened to sue on too old debt	SC 29708	Web

09/15/2013	Yes	Debt collection I do not know	Cont'd attempts collect debt not owed Debt is not mine	PA 19134	Web

09/12/2013	Yes	Debt collection I do not know	Cont'd attempts collect debt not owed Debt is not mine	MN 56001	Web

09/10/2013	No	Debt collection I do not know	Cont'd attempts collect debt not owed Debt is not mine	TN 38574	Web

09/09/2013	No	Debt collection I do not know	Disclosure verification of debt Not given enough info to verify debt	AZ 85747	Web

09/06/2013	No	Debt collection Credit card	Disclosure verification of debt Not given enough info to verify debt	TX 76135	Referral

08/26/2013	Yes	Debt collection I do not know	Cont'd attempts collect debt not owed Debt is not mine	MS 39452	Phone	Servicemember

08/26/2013	No	Debt collection I do not know	Cont'd attempts collect debt not owed Debt is not mine	CA 92592	Web

08/21/2013	No	Debt collection Other (i.e. phone, health club, etc.)	Communication tactics Threatened to take legal action	NV 89052	Web

08/19/2013	Yes	Debt collection Other (i.e. phone, health club, etc.)	Cont'd attempts collect debt not owed Debt is not mine	CA 91384	Phone

08/09/2013	No	Debt collection Credit card	Communication tactics Used obscene/profane/abusive language	TX 78413	Phone

08/08/2013	No	Debt collection I do not know	Communication tactics Frequent or repeated calls	MI 48032	Postal mail

07/31/2013	Yes	Debt collection I do not know	Improper contact or sharing of info Contacted me after I asked not to	CA 92504	Web

07/25/2013	Yes	Debt collection I do not know	Communication tactics Frequent or repeated calls	FL 34736	Web

07/22/2013	No	Debt collection I do not know	False statements or representation Indicated committed crime not paying	CA 93021	Web

07/19/2013	Yes	Debt collection Other (i.e. phone, health club, etc.)	Cont'd attempts collect debt not owed Debt was paid	NH 03054	Phone	Older American

07/18/2013	Yes	Debt collection Credit card	Communication tactics Used obscene/profane/abusive language	TX 79762	Web