PLAC Guarantee CFPB Complaints

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2000 Latest Complaints
Date Received Timely Response Product Issue State / Zip Submitted Via Tags
03/01/2023 Yes
  • Payday loan, title loan, or personal loan
  • Installment loan
  • Problem with additional add-on products or services
  • OH
  • XXXXX
 Web
On Tuesday XX/XX/28 I applied for a loan on XXXX They asked for a {$9.00} fee to verify identity and I had to send a picture of my drivers license. Today I get an email to contact https : XXXX and I have to pay a {$75.00} referral fee to be referred to a lender for a guaranteed loan. After this email I checked the XXXX website and the complaints are crazy, stating that they paid the referral fee and still did not get approved for a loan. I didn't think that loan companies were allowed to charges any kind of fees before receiving a loan.