Pittenger Law Group, LLC. CFPB Complaints

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2000 Latest Complaints
Date Received Timely Response Product Issue State / Zip Submitted Via Tags
03/11/2018 No
  • Debt collection
  • Other debt
  • Took or threatened to take negative or legal action
  • Sued you without properly notifying you of lawsuit
  • MO
  • 65101
Web Servicemember
XX/XX/XXXX Complaint : Debt Collection Company : XXXX XXXX XXXX XXXX XXXX. XXXX XXXX XXXX XXXX XXXX, IN XXXX XXXX XXXX XXXX XXXX turned our account over to an attorneys office on XX/XX/XXXX which was the same day I called XXXX to try to resolve the debt collection. This was due to a situation that it had been in a debt settlement negotiation company that was not resolving the debt with XXXX. We pulled our account from the debt settlement company, XXXX XXXX which we are in the process of submitting a separate complaint to the CFPB. We spoke to XXXX XXXX with the attorneys office on XX/XX/XXXX who told us to submit our bank statements, and financial statements, plus contract with XXXX so he could submit a proposal to XXXX for a payment arrangement. We complied and sent all information on XX/XX/XXXX with no response from XXXX XXXX or XXXX. I continued to follow up with emails which are included, in XX/XX/XXXX, XX/XX/XXXX, XX/XX/XXXX, plus numerous phone calls directly to XXXX XXXX extension for all three months with no reply in regards to a payment plan with XXXX to resolve our debt. We found out by way of solicitation of other attorneys to represent us in the suit against us filed on XX/XX/XXXX by Pittenger Law Group on behalf of XXXX XXXX XXXX XXXX for failure to pay our debt. Then went onto Missouri XXXX XXXX and we were able to pull it up on Thursday XX/XX/XXXX. We NEVER received one letter, email, or phone call, from Pittenger Law Group that XXXX had declined our financials for a payment plan. Nor did we EVER receive a letter that XXXX was going to sue us through Pittenger Law Group. We pursued Pittenger Law Group as you can read in our emails from XXXX through XX/XX/XXXX, and can provide our cell phone records from ATT all the outgoing calls made to Pittenger Law Group for those months also with no response. We made every attempt to make arrangements to pay XXXX and ultimately did after contacting XXXX directly on XX/XX/XXXX. I spoke with XXXX XXXX XXXX, and set up payment arrangements for 6 months for {$50.00} ACH out of our checking directly to XXXX, NOT Pittenger Law Group. XXXX XXXX then told me to contact him in XX/XX/XXXX to renegotiate a new payment plan before our last payment of {$50.00} in XX/XX/XXXX. Pittenger Law group sent a Stipulation Agreement letter that outlined the details of the payment plan which we had to sign. The Stipulation Agreement letter wasnt even close to what XXXX XXXX and I discussed and setup on XX/XX/XXXX, which I marked through and changed on the letter from Pittenger Law Group. We sent it back certified mail so Pittenger Law Group would have to sign for the Letter acknowledging acceptance of it with the corrections. This is included in additional documents with the complaint. Now it is XX/XX/XXXX and I started calling XXXX XXXX XXXX at XXXX XXXX to set up new payment arrangements XX/XX/XXXX and can not get a response back. We have complied with the payment agreement and wish to pay our debt, but XXXX sued us before without any notice or provocation even after we did our due diligence to try to correct what XXXX did with our creditors including XXXX XXXX XXXX XXXX. Pittenger Law Group should be looked into for their so called collection practices, having banking and financial statements that we have no idea what they did with. We received no communication from XXXX that they were turning our account over to Pittenger Law Group, no communication from Pittenger Law Group they had our account in their office, then once they had all our financial information NO response other than being sued and incorrect Stipulation Agreement. All information is included with the complaint.
06/26/2019 No
  • Debt collection
  • Credit card debt
  • Communication tactics
  • Frequent or repeated calls
  • KS
  • 661XX
Web
I was given a letter dropped off at my residence around XX/XX/XXXX. The company filing a lawsuit is Pittenger Law Group LLC taking me to court on XX/XX/2019. I called the company a couple times that week but did not leave a voicemail. Shortly after that day I received a call from XXXX ( I believe her name is ). She wanted to collect a debt. I told her I had wanted to make arrangements with the credit card company in the past but the fees kept accumulating. She was kind of short with me and said it didn't matter, 'they ' are taking payments now. She then asked me how much Ican pay. I told her the most I could do is $ XXXX. She told me she doubts that will work because they could easily garnish my wages and get more from me. I told her that I would not be able to do more. She said she would submit it but doubts they will accept it. Two days later ( the week of XX/XX/XXXX ) she told me the least amount they would accept is XXXX. I felt pressured to agree, she did not give me the option to settle but told me I would be responsible for the court costs, etc. She was very short and rude to me. She gave me all the info to call it in or send it through mail. If i didn't pay they would take court action and take property or garnish my checks. She said I do not need to be at court since they were going to file it anyways. On XX/XX/XXXX at XXXX XXXX called me again and asked HOW I would be paying and when I will be mailing or calling it in. I said it is due on the XXXX so I will call it in then. She said she needs to process it today and will post it on the XXXX. ( still being rude ). I felt pressured and stressed from her conversation all this while I am at work. At XXXX while I am at work which is working with patients highly XXXX with XXXX I was so upset I went to another room tried to call her back but reached another operator. I explained to the woman that I need to talk to someone about other options and had questions about court. I felt pressured into paying that amount to which she asked how much can you? I gave her an amount of XXXX. and she said she would submit it. I told her that we already tried and the other woman was rude. She asked if I needed to hold the payment. I was crying to her and told her yes please at least until the court date XXXX. We ended the call. At approximately XXXX XXXX called me back being very rude and told me that I needed to make that payment, the judge will not be able to help me, he is not the one to talk to make a payment arrangement and if I don't agree to pay this company can ask for more, garnish, or even seize property. She asked if I was going to make the payment today or call back by the XXXX. She told me she had another call to make and asked if I am going to make the payment. I then asked if I had the option to settle and she said yes, you make the offer. Before I could give her an answer she said " I can guarantee whatever you offer is not going to be accepted. After asking again if I am going to make the payment I told her no and we ended the call. I received another call from her number at XXXX and was too upset to answer. She did not leave a message. I felt targeted and harassed. This woman has called me too many times and has caused a lot of stress for me.
06/09/2020 No
  • Debt collection
  • Auto debt
  • Attempts to collect debt not owed
  • Debt was already discharged in bankruptcy and is no longer owed
  • MO
  • 641XX
Web
Pittenger Law Group , LLC . sent a letter via USPS claiming to collect a debt that was discharged and sold. I responded accordingly and informed the Debt Collector that I did not owe what the letter claimed. I asked for validation of the debt and informed the Debt Collector of the Fair Debt Collection Practices Act and that all correspondences be sent via USPS ... Pittenger Law Group , LLC . sent an Itemized list along with a copy of a contract agreement. I responded accordingly within the dates stated within the letters sent, by next day express mail and sent copies of the receipt, after XXXX XXXX alluded that His office received the letter after the last date given to respond -- - here are the following dates XX/XX/2019 - XX/XX/2019 - XX/XX/2019. There is no contract between the original creditor, nor Pittenger Law Group , LLC . The Debt collection practices XXXX XXXX and Pittenger Law Group , LLC . has been in direct violation of FDCPA rules and regulations. I am dragged into Court, although XXXX XXXX has shown without any of the File or Documentation and has admitted to being unprepared. Where is Attachment A or the Contract Agreement between the original owner and the Debt Collector ...
03/10/2020 No
  • Debt collection
  • Credit card debt
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • MO
  • 640XX
Web
I received a letter from multiple collection agencies for the same debt. I have explained that I was laid off of my job of 16 years and fell behind in my payments. I established a payment arrangement with one collection agency then I started getting demands and letters from another collection agency ( Pittenger Law ). I advised that I would like to validate that there is not dual collections happening they were nice and said they would check with the original creditor XXXX. I called XXXX and they advised the correct collection agency was XXXX XXXX. I now don't know who to trust or who to pay I really would like to just pay XXXX XXXX back directly but everytime I call they say they no longer have access to my account. How is that possible that the owner of the debt no longer has access to the account I was never advised that my accounts have been sold. I'm just looking for help to resolve this nightmare now I am afraid the payments made have been lost.
07/04/2021 No
  • Debt collection
  • Credit card debt
  • Took or threatened to take negative or legal action
  • Sued you without properly notifying you of lawsuit
  • MO
  • 641XX
Web
Pettinger Law Group, llc XXXX XXXX XXXX, XXXX XXXX XXXX XXXX Kansas XXXX. XXXX XXXX XXXX ( all ) Debt collection agency-attorney 's representing XXXX XXXX XXXX. These debt collector produced a fradulent service and affidavit to the court with out a full validation of media and original contract and purchase agreements with no signatures. Only to produce copies. The debt collectors filed fradulent service on me a natural lawful consumer in a Missouri State Court using deceit to manufacture a avenue to move forward in this court proceeding knowing they were not following the rules of the FCDPA 15 USC 1962. In response to the 3 debt collectors breach of contract claim and the 2 default judgment attempts attached it clearly shows that since XX/XX/XXXX in writing that fraud exist when plaintiff, original creditor, agents, and employee 's, debt collector 's which in fact are attorney 's have blatantly disregarded the rules of the FDCPA.
08/27/2019 No
  • Debt collection
  • Credit card debt
  • Attempts to collect debt not owed
  • Debt was paid
  • MO
  • 641XX
Web
The company XXXX that I am a principal of had some difficult times. I understand the bill owed to XXXX XXXX is valid ; however, I am a guarantee on the account XXXX ( XXXX ). Acct placed with a law firm in XXXX XXXX ( Pittenger ). Paid balance XX/XX/XXXX. Processor server served my wife XX/XX/2019. She is not on the account or part of the business. Called XXXX XXXX and they referred me to a number XXXX XXXX XXXX - they were closed. Before that when I call XXXX XXXX and put in acct number it refers me to XXXX and hangs up. Went on chat and the rep and manager keeps telling me to call the XXXX because the acct has a XXXX balance. I asked why I need to tell the collection/law firm - when XXXX XXXX knows I paid the balance. I have a court date for XX/XX/2019 this bill that has a XXXX balance.
05/26/2023 Yes
  • Debt collection
  • Auto debt
  • Took or threatened to take negative or legal action
  • Threatened to sue you for very old debt
  • MO
  • 63136
Web
The Pittenger Law Group Llc took on a collection debt on XX/XX/2023 From XXXX XXXX XXXX. I obtained attorney to settle the amount from XXXX to XXXX which I signed off to pay. With this Law Firm it only accepts one form of payment to be a collection agency. Which this Law Firm does not accept my checking account due to its a debit card but I have never had any issues using my checking for ACH debit. With this being a Law firm collection agency how can they only allow one form of payment. The collection agent gave me the incorrect code For money gram. I believe they are making it hard for customers to make their payments to have to take them to court. They are rude and unprofessional. This Law Firm needs to be Investigated. I have filed a complaint with the Attorney General also
01/29/2017 No
  • Debt collection
  • Credit card
  • Cont'd attempts collect debt not owed
  • Debt is not mine
  • KS
  • 66208
Web
I received a dunning letter from a law firm signed by an attorney. I sent a timely response disputing the alleged debt and demanding that he cease and desist from any further collection activities until he had validated the alleged debt. He sent me more dunning letters without proper validation. A partner in the law firm filed a state collection lawsuit against me. In court, the attorney is shifting the burden of proof onto myself, the defendant.
06/09/2022 Yes
  • Debt collection
  • Credit card debt
  • Attempts to collect debt not owed
  • Debt was result of identity theft
  • KS
  • 66216
Web
08/11/2021 Yes
  • Debt collection
  • Credit card debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • KS
  • 66204
Web
08/03/2021 No
  • Debt collection
  • I do not know
  • Attempts to collect debt not owed
  • Debt was result of identity theft
  • MO
  • 64086
Web
09/05/2018 No
  • Debt collection
  • Other debt
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • MI
  • 48317
Referral
03/27/2014 Yes
  • Debt collection
  • Auto
  • Taking/threatening an illegal action
  • Threatened to sue on too old debt
  • MO
  • 64134
Web
01/29/2014 Yes
  • Debt collection
  • Credit card
  • Taking/threatening an illegal action
  • Seized/Attempted to seize property
  • KS
  • 66046
Web