Pinnacle Asset Management, LLC CFPB Complaints

2000 Latest Complaints

Date Received	Timely Response	Product	Issue	State / Zip	Submitted Via	Tags
06/10/2017	No	Credit reporting, credit repair services, or other personal consumer reports Other personal consumer report	Incorrect information on your report Public record information inaccurate	TX 75115	Web
My husband and I submitted a townhouse rental application at an apartment management company in XXXX XXXX 2017 in the state of XXXX, On the apartment rental application there was a lined area that encouraged the potential renter to add addition info about ones Credit History. I thought this was an odd request on the rental application, so I asked the Leasing Agent, what could this area of the rental application could be referring to, and the Leasing Agent said, " if you had bankruptcy or something like that you may want to put that down on the application. '' I complied, and submitted the application, however, 3 days went by and I then received a phone call from the Leasing Agent, she tells me that I did not qualify, because of something found in my husband 's background check ... ..in which she stated that she could not see any personal information on her system but for me to contact the " XXXX XXXX XXXX, she then tells me that I could not receive my deposit of {$200.00} back. I said " why not?, the Leasing Agent stated to me that I did not list any information down in that lined area of the application concerning my husband 's background and that a potential XXXX XXXX is the possible result of the denial of the rental application, in which I stated " there 's nothing like that in my husband 's background and we lived in the state a little over three years therefore, what could possible have been reported '' This conversation concerning the denial of the apartment/townhouse took place over the phone with the leasing agent. XXXX..Here 's the issue I have with this Leasing Agent and her Conversation with my husband and I with the initial visit ... ... .. 1 ) My husband was not a financial contributor to this potential lease, So why was his Ss number submitted, For credit reporting purposes? The Leasing Agent, was told that and it was understood fully by her ... ... ... .. 2 ) My husband did not sign or agreed to any background check ... ... 3 ) The Leasing Agent stated that she could not see/ or had access to the background check of my husband? ... ... ... So Why the denial of the apartment? Who made the decision of denial of the housing? 4 ) She took the {$200.00} dollar deposit for the apartment before I signed and completed the application. 5 ) I compared two different rental application from the same management company ... and it appears that the lined area of the submitted application was altered or lined area was added to the application, is that legal? 6 ) I am disgusted with this apartment management Leasing Office and I Want the Return of My Money, they are Predatory in their procedures and in communication. 7 ) On the Actual XXXX XXXX Report letter/ Report, it states that " We do not make rental decisions and does not set the eligibility criteria for any property. " ... ... ... ... ... ... ... ..However, on the very next page of this report that Identifies the " XXXX XXXX Company 's Name, It states under my name and my husband 's name on his report, " The Property Screening Result : Application Result :, REJECT APPLICATE ... ... .So who makes the decision? It 's the " XXXX XXXX XXXX ... ... ..Another LIE on PAPER! 8 ) I called up the XXXX XXXX XXXX representative and He could not tell me from what source their information was coming from exactly, I pressed harder for an exact source and then I was told that " XXXX '' does a court reporting/background check. I stated to the representative, '' I never heard of a credit bureau do a criminal background investigation/ reporting ''. I WAS TOLD A BOLD FACE LIE! I have the actual XXXX XXXX Report copy, XXXX is not on it at all. 9 ) I WANT A FAIR HOUSING INVESTIGATION Concerning this " Apartment Management Company 's Practices, and an Investigation of this " XXXX XXXX XXXX 's information reporting data sources which should be TRANSPARENT to the public. 10 ) I WANT THE RETURN OF MY DEPOSIT and CREDIT REPORTING CORRECTION MADE TO MY REPORT AND MY HUSBAND 'S CREDIT REPORT, ASAP!
09/17/2020	No	Debt collection Other debt	Took or threatened to take negative or legal action Threatened to sue you for very old debt	AZ 85719	Web
XX/XX/2020 XXXX pm mountain standard XXXX arizona i am reporting a fraudelent attepmt to collect a debt that violates the Fair Debt Collection Practices Act i was notified by my mother that she revived a message on her voice mail .it plays as follows " hello this is XXXX from XXXX . i have had an delivery agent out there to the property address on file and he was unsuccessful with getting some one to sign the documents today our contact is XXXX XXXX XXXX we will only be able to make 1 more attempt before we return your file as a failure to comply again our number is XXXX XXXX XXXX '' end of message from Pinnacle, the only word given when requesting the company name. i proceded to call the number and was requested to put in my moms phone number and the last 2 of my social. still no info on the company just a robot asking for personal information then i was connect to a person who request the same information and i was never told at this point it was a debt collection. i was currently concerned with how my social was obtained and she read me my first 5 digits i then proceed to ask who they were and she ignored that and told me she represents a law firm who is currently filling to courts for a 15 year old debit with XXXX XXXX. she asked if i knew anything about this and out of fear i said i remember an overdraft that was for XXXX dollars that never settled and disappeared. she said we are showing a balence of XXXX $ and we are reporting you to the bank chex system which will cost XXXX $ and placing you on a black list to prevent you from opening accounts or having any check written. i said i need a lawyer and i would not answer any more questions i said this is a scam and i will not buy into it she affirmed me its not a scam how else would she have my social security number and told me shes send someone to have me sign documents and she cant just mail them i have to sign for them, which is wrong in my opinion, .i asked for the company name she replied pinnacle and her name was XXXX XXXX which seemed fake. i told her i do not approve you to do so and how will you send it if i haven't given you an address she read me an address that i didn't confirm to be mine and she insisted shes send some one out and hung up. i was never inform prior to call that this is an attempt to collect a debt or that i am being recorded i fell unsafe in my own house and fearful for my social security number being in someones hands like this i need help and i am very scared. this is so wrong for a debt collector to use such tactics to scare people
07/06/2021	No	Vehicle loan or lease Loan	Struggling to pay your loan Loan balance remaining after the vehicle is repossessed and sold	FL 34212	Web
I received a phone call from a local telephone number that had left a voicemail I called the number back with a document reference number. The lady who picked up the phone ran the information and claimed that I owed XXXX Soma dollars on a vehicle loan from XXXX The vehicle in question belongs to someone else and not me I advised them that I had never received anything whatsoever in the mail regarding this alleged situation.. I wanted to share a mailing address so that the debt could be verified and also offered my email address as they already have my phone number. I also wanted to inform them not to call any relatives which had also on this very day received a phone call threatening of them ... The lady advised me that I need to get a lawyer to handle this situation or be prepared to explain it to a judge. To which I answered please send me something in writing and here is my address and I also want to inform you that I do not want to receive any more phone calls to myself or a family members I was abruptly hung album ... I then called the telephone number back explain the situation to another representative explained myself exactly as I did to the 1st representative upon wanting to give my information and telephone numbers of family members contacted to be put on a do not contact list the gentleman responded to me that we will continue making telephone calls to you. I then advised him of what my address for mailing would be he did not want the information he then said he would send an email and told me to send the agreement back And start making payments. I advised him I need ed something sent to me via physical mail so I can know what this is specifically in reference to. Then there was a 22nd period Period of silence I again offered information to receive something in the mail as well as an email address he said he wanted none of that period I then replied to him by saying if you just said to sign and send you payments and that is all that he need ed from me I again offered him an email address and physical mailing address and then was hung up on ....
11/04/2016	No	Debt collection Other (i.e. phone, health club, etc.)	Cont'd attempts collect debt not owed Debt is not mine	NC XXXXX	Web
I rented an apartment at the XXXX at XXXX XXXX XXXX XXXX and moved out of the premises XX/XX/XXXX. I was told that I would have to pay the relenting fees of early termination of lease of {$700.00}. I contacted the apartment because I had received a bill for approximately {$2400.00} from a collection agency called XXXX XXXX XXXX XXXX On numerous attempts. I tried to get the issue resolved with the correct amount being owed. I spoke with the apartment staff that made an adjustment and indicated that they did see an error in the amount that I owed and would adjust it. The adjustment was made to {$1400.00} I tried on numerous attempts to advise the collection agency of the correct amount and they told me they needed a copy of the corrected ledger. I submitted a copy of the corrected ledger, then they said the copy had to come from the apartment complex directly. The apartment indicated they sent a copy over as well. I made an initial payment of {$430.00} toward the balance and had made arrangements to pay the balance of {$1000.00} on XX/XX/XXXX. I got laid off work and contacted the collection agency and spoke with the unit manager XXXX XXXX @ Ext XXXX to stop that payment and make other arrangements for the {$1000.00} balance. They refused to take my request and told me to call back on Monday and speak with XXXX XXXX the account representative. I asked that since you are the manager, how come you could n't assist me. He said because I just cant. He also denied having the corrected amount that I owe and kept indicating that I was paying on a settlement. I tried to explain to them that this was n't a settlement because the amount of aaproximately {$2400.00} that they have is incorrect in the first place so there is no settlement. I have been placed on hold for long periods, been refused to get proper assistance to get the issue resolved and am very frustrated and concerned with how I have been treated and how they refuse to adjust the correct amount owed. Please help.
08/19/2019	No	Debt collection Other debt	False statements or representation Attempted to collect wrong amount	NV 89074	Web
I called this collection agency after haven received a mailed document that I owed money to a previous apartment complex. The amount was erroneous. I wrote them in the allotted time; provided the copy of the lease that showed I had XXXX in deposits that was not being deducted from the balance. In a phone conversation they agreed and advised that they would be sending it back to the apartment complex for review and adjustment. Two weeks later they called my cell again requesting the wrong amount. I advised XXXX if she could read the notes and advise me what happened to the investigation. She could not. Instead she advised me that I didn't need to be so hostile. I was not. She advised me that since I was refusing to pay....I advised her per my letter to XXXX at no time was I refusing to pay my bill, I am refusing to pay the amount because it is not accurate. I asked to speak to a manager. XXXX came on the line pretending to be a manager. XXXX advised me there was no investigation going on it wasn't ever returned to the apartment complex for an adjustment and I would pay the XXXX if that's what I wanted but the account wouldn't be considered paid off. He then said let me get you to a manager because I don't like the way this call is going. And put me on hold. In comes XXXX XXXX. XXXX regurgitated the same things her coworkers said. At this point in frustration I yelled out as she kept talking over me!! These employees and this company are disgraceful!!! I have never experienced such rudeness and disrespect or lack of assistance in getting this matter handled. If I don't owe the amount, all they have to do is bring it back to the apartment complex for an adjustment and I would pay the final bill, which I still intent to do on the XX/XX/XXXX. I can't believe that XXXX XXXX is allowed to do business like this.
04/23/2015	No	Debt collection Payday loan	Taking/threatening an illegal action Threatened to sue on too old debt	MS 38863	Web
I was first contacted by Pinnacle Asset Management ( PAM, LLC ) on XXXX XXXX, XXXX. The guy ( XXXX XXXX ) told me that I had a online loan of {$150.00} from XXXX that I owed for and since it had been so long, with late fees, etc. the amount I owed was nearly {$400.00}. He told me it was scheduled to go to court in XXXX XXXX ( the county I lived in at the time ) on XXXX/XXXX/XXXX. He told me if I made a payment immediately he could settle for {$270.00}. I told him I did not get paid until Friday but then I could pay it. He told me I had to go ahead and give my debit card info and he would run the card on Friday and if I did not do it then it would go to court the next day and my wages would be garnished. I asked him how did I know he was who he said he was. He got really defensive with me about it. I ended up giving him a card number from my XXXX XXXX card. After we got off the phone, I called the original collection agency who had the account and they said it sounded like a scam to them. At that time, I cancelled my card immediately. This is wrong to scare people into paying something that could or could not be legit. He scared me so bad I was willing to not pay other bills I owe to pay this and keep from going to court or getting my wages garnished. I went to XXXX to check the number he called from and got information that this is a mobile phone with XXXX. When I asked him why he was calling from a cell phone he told me he was not. This business is lying to people and misrepresenting themselves!!! I almost felt like it was personal with this guy that he punish me for my XXXX debt that I am not even sure still exists. I am still looking into it.
09/28/2015	No	Debt collection Payday loan	Cont'd attempts collect debt not owed Debt was paid	PA 16601	Web	Older American
I borrowed {$600.00} XXXX XXXX/XXXX/2013 and added to it the sum of {$320.00} on XXXX/XXXX/2013 ... ..I made 12 payments ( ACH ) totaling {$1900.00}. I repaid more than double the principle ... .after closing my bank account ... .I was never contacted by the lender ... ..I did advise them that the loan was not legal in pennsylvania ... .I was contacted by a company in XX/XX/XXXX by the name of XXXX ... I ask them to provide details in writing which they did not and hung up ... ..recently ... they contacted me with threatening actions ... .I again ask for written details ... .never rec 'd ... ... then i called the payday lender ... XXXX ... they said they had no details of my account other than it was sent to XXXX. ... I called only to hear they sent to XXXX XXXX XXXX ... .they in turn sent it to XXXX ... .i called them and they said they outsourced to collection companies. ..but that they would pull back and cancel ... ..they gave me a number to call ... .Pinnacle asset recovery ... i spoke to the manager ... XXXX XXXX ... .he advised they wold close the account and stop all outsourcing ... ..i ask for email saying same but have not rec 'd ... ..he said they did n't want issues with Government or PA dept.of banking ... ... .I never heard from any of the above including XXXX until I heard from XXXX. I have banking details showing payments if needed.
07/15/2016	No	Debt collection Other (i.e. phone, health club, etc.)	Cont'd attempts collect debt not owed Debt is not mine	TX 75006	Web	Servicemember
My name and my father have the same name and our social security numbers are off by XXXX digit. My father had an account with XXXX that went to collections. I currently have a XXXX account that is in good standing and always has a credit going into the next month. I disputed the debt to have it removed from my credit reports. Pinnacle ( after removing from credit reports ) sold the debt to XXXX and they are going to report it. When Pinnacle sold the account they did n't sell the entire record showing the disputes from me. I called Resurgent to see what I needed to do, they asked for my name and social security number, I provided both, they said " ok, we will associate this name and social security number with this account now. '' I have no idea what to do or how to make this stop. XXXX told me they could just keep selling the debt and they do not have to provide full records so we could keep having this issue in the future. They also told us our only option was to file a police report for identity theft. We called XXXX - XXXX does n't have this past due account associated with my social security number in any way. XXXX says when they sold the account to Pinnacle they used the social security number for my father. So he did n't steal my identity Pinnacle and XXXX just used my information.
12/17/2020	No	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Incorrect information on your report Account status incorrect	WA 983XX	Web
In XXXX we had an apartment at XXXX XXXX in XXXX, WA with a roommate. That roommate quit his job and became unable to pay his portion of the bills. We were evicted. On XXXX XXXX, XXXX, XXXX XXXX XXXX ( aka XXXX XXXX ), XXXX XXXX filed for and received a judgment in the amount of {$2500.00}. On XX/XX/XXXX, A Writ of Garnishment was then issued in favor of XXXX XXXX XXXX, XXXX XXXX, and assigned to XXXX XXXX XXXX, XXXX. That Garnishment was served on one of our employers. That Garnishment was paid in full through the Continuing Lien on Earnings. XXXX XXXX has continually and fraudulently reported on our credit reports that we still owe over {$8000.00}. We disputed those reports. XXXX removed them ... for a few months. They then RE-reported on our credit reports that we still owe over {$8000.00}. We have disputed it again. We have attempted numerous times to contact them to get this resolved. No phone calls are returned. If we had actually owed the amount they are claiming, a Judge would have issued a Judgment and Writ of Garnishment for that amount. However, the Judge issued them in the correct amount of {$2500.00}. That amount has been paid. Please note as well that XXXX XXXX is under investigation for fraud.
07/14/2017	No	Debt collection I do not know	Attempts to collect debt not owed Debt was already discharged in bankruptcy and is no longer owed	GA 30076	Web
After being discharged from bankruptcy on XX/XX/XXXX . This particular law firm that harassed me all through the process was able to go back to the courts and claim that they have tried to reach me through mail and had sent the marshals to serve me all in the months of XX/XX/XXXX thru XX/XX/XXXX . None of which is true. I have lived in the same complex since XX/XX/XXXX . They claim is I owe {$1400.00} for a apartment where I once lived. This was in my bankruptcy. They have contacted me back then through different agencies. So since they made claim that they tried to contact me, they were able to have a Judge place a judgment lien on me. I only learned of these actions through a credit monitoring account I have. By the time I found this out it was too late. How ever I did reach out to the firm that represented me before and was told that he would try an get to the bottom of this and get it straightened out. But I have had no response from him. My rights have been so violated. I went thru all the steps required in my bankruptcy, and still this firm who has no regard for my rights have gone after me under cover and won..!!! What do I do..??
04/29/2015	No	Debt collection Payday loan	Cont'd attempts collect debt not owed Debt is not mine	NJ 07109	Web
The company that has called me is Pinnacle Asset Management. They have stated that I owe a debt for a payday loan. However, I have never taken out a payday loan with the company that they are claiming they represent. When I asked for evidence that the debt is valid they refused and only stated that I have had a letter sent to my home. I have not received any such letter nor have I received an email which they also claim they sent. When I contacted the rep to request that they validate the debt with either the original contact information of the creditor or by providing me with documentation showing that I signed off the " loan '' they refused to comply and stated that they did n't have to do that since they were the mediator. The rep name XXXX then proceeded to insult me by calling me professional debtor. He then pulled up my linked in account and proceeded to read off the information on my linked in account and threatened to contact the people in my list by telling them that I was a professional debtor. He then hung up on me and would not pick up my calls afterward. Another rep was calling my mother and other friends and family.
05/10/2016	No	Debt collection Other (i.e. phone, health club, etc.)	Cont'd attempts collect debt not owed Debt was paid	MA XXXXX	Web
XXXX XXXX claims that I owed them early termination fees on a modem contract. I paid my last bill and told them to cancel my contract because they breached the terms of an all inclusive and unlimited contract by slowing my modem to crawling speeds. Before canceling I called to complain several times and they finally agreed that they were blocking my use because it was too heavy with lots of hours watching videos. Now they have sold my so called debt of XXXX usd to Pinnacle, a company that never answers telephone calls. XXXX is also saying that they no longer own the so called debt and that they can not and will not get involved. This is abusive practice against a consumer because now I am left with a negative item on my report and i can not talk to anyone who can help. Neither XXXX or XXXX can help either. Please help stop the practice of selling one 's information to third parties and allow consumers to resolve issues with the original company. And by the way, neither XXXX nor Pinnavle will send me statement showing that I was ever billed the termination fee or a copy of my final statement. Thank you.
05/01/2015	No	Debt collection Payday loan	Disclosure verification of debt Not given enough info to verify debt	SC 29461	Web
ok they called me at work and this is all they can send me i was told if i didnt set up a payment plan i would be sent to lenagaiton i was given XXXX hours to make a decision this is what they sent me i can not get a hold of original loan company i did not take out this loan but cant aford to have days out of work PAM, LLC XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX, GA XXXX XXXX/XXXX/2015 Original Creditor : XXXX Original Account Number : XXXX Account ID : XXXX Balance Due : {$650.00} ( Due Immediately ) Dear : This is your final notice concerning your account with XXXX. We have made several attempts to contact you for payment of your account. This notice is to advise you that failure to pay this account within receipt of this notice will result in further collection efforts. Please call our office at XXXX XXXX XXXX XXXX concerning this account to avoid further collection efforts. This letter is from a debt collector. This is an attempt to collect a debt. Any information obtained will be used for that purpose. Sincerely, PAM, LLC
04/07/2015	No	Debt collection Payday loan	Cont'd attempts collect debt not owed Debt is not mine	CA 92570	Web
I recieved a phone call from PAM, LLC while I was at work. When I called them back the woman whom I spoke with said that I took out a XXXX $ loan in XXXX and never paid it back. Further more she accused me of closing my bank account so money could not be taken out as payment. I told her that I did not do any of that. I looked into a loan but never took XXXX out. She go angry and trie to proove her self by telling me my Social Security Number, Email Address and Phone number. She said I could pay her over the phone or meet to try and avoid the corts. I told her I wanted proof so she e-mailed me a colection notice. After two days of recieving the e-mail I recieved another phone call by this time I had recieved all bank statments as well as confermed with my bank that I have had a open bank account seince XXXX. I said I would meet too look at any real evidence but I would not pay by phone. She got angry and said that they do not meet and that because I am not going to pay that this will go to the next level of action.
05/18/2015	No	Debt collection Payday loan	Taking/threatening an illegal action Threatened arrest/jail if do not pay	WI 541XX	Web
Received a call stating that I owed money for a breach of contract with a payday load from 2013. I had informed them that I did n't have any open accounts at XXXX Bank at the time except for a health savings account which had no transaction history. The woman said that she thought this was fraud and would review with her supervisor -- -a few weeks later I got a call stating that I wold be taken to court if I did not pay and that in their system there were no notes about previous conversations and I needed to pay the balance or go to court. They offered me a settlement amount that I paid. I reviewed all of my bank account statements after and was unable to locate anything they were talking about. They said this loan came from XXXX XXXX XXXX and it was XXXX loans
05/12/2021	No	Debt collection I do not know	Took or threatened to take negative or legal action Threatened to sue you for very old debt	TX 75088	Web	Servicemember
Received phone call from XXXX. They informed me that someone was trying to locate me. Would not tell me who and told me they were with Judicial location services ( which does not exsist ) and gave me a case number " XXXX '' and a XXXX to call and get taken care of. When I called the number it was a generic voice prompt. The person who got on the line said they were with pinnacle proceedings. I told him thank you I was trying to figure out who called me. His response was " we dont call people XXXX ''. And hung up. I never identified myself in the phone call. I found out that 5 mins after I got called my mother-in-law also got a call saying someone was trying to locate me and they wanted my place of employment.
10/29/2016	No	Debt collection I do not know	Taking/threatening an illegal action Threatened arrest/jail if do not pay	CA 902XX	Web
Debt collector going by the name of XXXX XXXX XXXX XXXX, keeps calling my family members and leaving threatening voicemails. Their threatening voicemails include statements like " We are trying to locate him, and if he does not call us back we will take legal action. '' They leave threatening voicemails on relative phones in order to try and scare me into calling them. I have no idea who this " debt collector '' is, nor do they identify themselves as a debt collector which is a flagrant violation of the Fair Debt Collections Practices Act. Their threats are also a violation of the Fair Debt Collections Practices Act. I do n't want any further communication from this " debt collector ''.
06/18/2021	No	Debt collection Other debt	Attempts to collect debt not owed Debt was result of identity theft	MN 560XX	Web
This is a third party account under a 3rd party collections Pinnacle Recovery Inc. I don't know anything about having agreed on setting up an account with Pinnacle. These appeared on my credit and I believed are incorrect. I have never given permission to use my personal information to open this account. My personal information was used to place this on my credit report, and have put inaccurate numbers and information. I had no knowledge of this and never gave my consent for them to use my personal information. This account is fraudulent. My information was given to a 3rd party collections which I am not aware of and never authorized.
11/02/2016	No	Debt collection Other (i.e. phone, health club, etc.)	Disclosure verification of debt Not given enough info to verify debt	PA 18704	Web
CFPB original complaint # XXXX. Pinnacle failed to respond to complaint in timely manner and has altogether refused to respond to consumer. Pinnacle parked this alleged debt on consumer 's XXXX Report and failed to validate or respond to consumers multiple requests for information. Pinnacle fails to respond to CFPB inquiry. Pinnacle does not show proof of ownership of alleged debt yet their reporting has caused the consumer to be denied credit and is in violation of FCRA and FDCPA law. This item must be removed from XXXX report.
08/20/2015	No	Debt collection Credit card	Communication tactics Frequent or repeated calls	AZ 852XX	Web
This company has called repeatedly at my office and my cell phone on a debt which happened when I was laid off in 2009. Yesterday they called my cell phone back to back times XXXX during the day. They would hang up and then call back immediately. I called yesterday left a voice mail and stated that the harassment had to stop and my job was in danger because of their practices. I had already been verbally warned about the calls and HR has confronted me XXXX because they are harassing the department.
07/10/2015	No	Debt collection Credit card	False statements or representation Impersonated an attorney or official	CA 95521	Web
Over the past few months I have received numerous calls XXXX and they have on multiple occasions stated they were a law firm, and that they had a court order. When I asked for a copy of the debt they say I owe they wo n't mail me one. Then they called and said because they noticed I was a XXXX that they would immediately garnish my wages because of the court order and make me look bad to my new job. The debt is long past collections limits.
04/12/2017	No	Debt collection Other (i.e. phone, health club, etc.)	Cont'd attempts collect debt not owed Debt was paid	NJ 076XX	Web
This account was paid directly to XXXX, under a separate account and bill was sent to my home directly.i was told by XXXX that I could n't put XXXX in my home unless I made payments on the outstanding cell phone bill so for months I paid XXXX XXXX bills to satisfy this debt. I have called XXXX and pinnacle the company who has account and have gotten no where. I need this off my credit report as I do n't owe it. Thank you
02/02/2016	No	Debt collection Other (i.e. phone, health club, etc.)	Disclosure verification of debt Not given enough info to verify debt	TX 758XX	Web
XXXX and Pinnacle credit are trying to collect a debt that I do not owe. I had service with XXXX for less than 10 days and returned the phone and cancelled service after realizing they did not provide service in my hometown. They have been trying to collect {$530.00} from me ever since. I have provided the contract and other documentation proving I do not owe this MULTIPLE times to all XXXX credit bureaus and to XXXX.
06/23/2016	No	Debt collection Other (i.e. phone, health club, etc.)	Cont'd attempts collect debt not owed Debt is not mine	MI 49048	Web
XXXX took it off cause I do not owe this it is not my debt to pay I do n't know where it came from I have had only XXXX and now XXXX I do not know what other steps to take it needs to come off my report tried to apply for a mortgage loan to buy a house and they told me about it on my credit report did not know anything g about it till then that was XX/XX/XXXX been fighting it ever since XXXX took it off my report
04/27/2015	No	Debt collection I do not know	Communication tactics Threatened to take legal action	PA 177XX	Web	Servicemember
Called claiming to be an investigator from pinnacle and left a message, claimed that they spoke with my ex wife, and if I did n't call back by the end of the day I would be facing litigation. Very aggressive and threatening. Claimed they sent certified information to my address but I 've been living in the same address for 11 years and I 've got zero certified information from anyone close to that name.
01/25/2018	No	Debt collection Other debt	Attempts to collect debt not owed Debt was paid	NJ 076XX	Web
This debt was from XXXX XXXX. When I first moved into house I 'm in now I wanted to put XXXX in house and I was told by XXXX I could n't until I paid the XXXX XXXX account, so I made a payment agreement and they put XXXX in the house and I paid two XXXX bills at the same time monthly. After 6 months the XXXX XXXX account was paid in full. I do n't owe this account anymore.
04/23/2015	No	Debt collection Payday loan	Improper contact or sharing of info Contacted employer after asked not to	FL 34761	Web
Called my mother saying they are a deputy, I am under investigation, as well as disclosing this to a co-worker of mine. My co -worker informed me someone named " XXXX XXXX XXXX called and said he must speak to me because I am under investigation. No legal, unprofessional and threatening. Calling my employer daily which needs to stop and I told them this also.
04/22/2015	No	Debt collection I do not know	Communication tactics Called outside of 8am-9pm	WA 983XX	Web	Servicemember
Debt collector called at XXXX. I answered and indicated that this was unacceptable as it was XXXX. The caller said, " Yes, it is XXXX in Washington State. '' At this point I told him that was unacceptable and ended the call. They 've also indicated in the past this is regarding a " possible lawsuit '', but refused to identify the original creditor.
06/22/2016	No	Debt collection Credit card	Taking/threatening an illegal action Threatened to sue on too old debt	FL 337XX	Web
The Pinnacle Asset Group is calling threatening to file with the irs for a debt that is 15 years old- they also went as far as to look up our other numbers and contacted my son to make the threat towards his father and I. This is harassment to the fullest. This company has been sued for this same issue there are also so many complaints.
07/08/2015	No	Debt collection I do not know	Taking/threatening an illegal action Threatened to sue on too old debt	CA 92584	Web
Pinnacle Asset XXXX called me and my employer at least XXXX times each. Trying to collect on a debt that is 20 years old and NOT mine! Saying they are going to garnish my wages. Wo n't give me an address to send a cease and desist letter. Telling my employer they are going to garnish my wages if she does n't give them information on me.
02/12/2020	No	Debt collection Credit card debt	Took or threatened to take negative or legal action Sued you without properly notifying you of lawsuit	CA 95608	Web
Pinnacle Credit company has found a way to buy an old credit card debt and then they got a judgement against me and now are taking money out of my checking account. They never served me or notified me. I can not put money into my account to pay my bills. They say I owe {$14000.00} The case number is XXXX out of XXXX XXXX, CA
04/16/2015	No	Debt collection Auto	Communication tactics Frequent or repeated calls	NV 89129	Web
They are calling my work, friends, coworkers and saying they 're garnishing my checks and putting a lien on my home. They are calling everyone multiple times a day and refuse to send me proof of the debt. Also stating tbey served me papers in XX/XX/XXXX, for a debt from XX/XX/XXXX that was discharged.
09/01/2015	No	Debt collection Credit card	Taking/threatening an illegal action Threatened to sue on too old debt	WY 826XX	Web
Was threatened in XXXX with a lawsuit, now being threatened with the company filing a XXXX with the IRS and said I could go to prison or I can pay {$3500.00} to make it all go away. This is on a credit card with last activity from 2005
08/14/2019	No	Debt collection Medical debt	Attempts to collect debt not owed Debt is not yours	NJ 08360	Web
This was a bill from a workers comp claim. I been trying fight this for a year I need this resolved ASAP this has been in my credit report since XXXX. My lawyer has contact your agency.
07/18/2017	No	Debt collection I do not know	False statements or representation Impersonated attorney, law enforcement, or government official	NV 89106	Web	Servicemember
They are looking for someone else and my name is XXXX XXXX XXXX why do they keep calling me. I was in an ID IDENTYTHEFT 5 yrs ago. Why they keep calling me
04/21/2015	No	Debt collection Other (i.e. phone, health club, etc.)	Cont'd attempts collect debt not owed Debt was paid	TX 75067	Web	Servicemember
I had paid this debt and challenged debt within requirements under law and no valid confirmation of the date was made and it was not removed from my credit reports!
06/27/2017	No	Debt collection Other debt	Written notification about debt Didn't receive enough information to verify debt	MI 48180	Web
Contacted XXXX/XXXX/XXXX I did not sign contract with company, I did not sign contract with company. Please remove from credit report.
10/11/2016	No	Debt collection Other (i.e. phone, health club, etc.)	Cont'd attempts collect debt not owed Debt resulted from identity theft	FL 33172	Web	Servicemember
I live in the country of XXXX for the last five years and I have XXXX cel phone bills on my credit report XXXX has no us cel phone co
02/23/2017	No	Debt collection Credit card	Cont'd attempts collect debt not owed Debt was discharged in bankruptcy	MD 20906	Web
Company keeps calling my family members and my place of employment on a debt over 15 years ago.
09/13/2021	No	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Incorrect information on your report Information belongs to someone else	TN 37167	Web

07/09/2021	No	Debt collection I do not know	Took or threatened to take negative or legal action Sued you without properly notifying you of lawsuit	MN XXXXX	Web

05/04/2021	No	Mortgage Other type of mortgage	Struggling to pay mortgage	CA 95426	Referral

02/22/2021	No	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Problem with a credit reporting company's investigation into an existing problem Problem with personal statement of dispute	FL 33069	Web

11/25/2020	No	Debt collection I do not know	Written notification about debt Didn't receive enough information to verify debt	CA 92504	Referral

11/10/2020	No	Debt collection Other debt	False statements or representation Attempted to collect wrong amount	OH 44830	Web

10/02/2020	No	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Problem with a credit reporting company's investigation into an existing problem Their investigation did not fix an error on your report	TX 77375	Web

06/02/2020	No	Checking or savings account Checking account	Managing an account Problem accessing account	NC 27263	Web	Servicemember

04/16/2020	No	Debt collection Other debt	Took or threatened to take negative or legal action Threatened to arrest you or take you to jail if you do not pay	KY 40258	Web

03/23/2020	No	Debt collection I do not know	Attempts to collect debt not owed Debt is not yours	PA 18302	Web

09/25/2019	No	Debt collection Other debt	Attempts to collect debt not owed Debt is not yours	WV 26003	Phone

09/24/2019	No	Debt collection Other debt	Attempts to collect debt not owed Debt is not yours	KY 41011	Phone

07/09/2019	No	Debt collection I do not know	Written notification about debt Didn't receive enough information to verify debt	FL 34293	Referral

04/29/2019	No	Debt collection Other debt	Attempts to collect debt not owed Debt is not yours	NY 11789	Phone

06/06/2018	No	Debt collection Other debt	Communication tactics Frequent or repeated calls	SC XXXXX	Web

11/03/2017	No	Mortgage Other type of mortgage	Struggling to pay mortgage		Phone

08/23/2017	No	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Incorrect information on your report Personal information incorrect	TN 373XX	Web

08/23/2017	No	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Incorrect information on your report Personal information incorrect	TN 373XX	Web

08/13/2017	No	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Incorrect information on your report Account status incorrect	CT 06450	Web

05/03/2017	No	Debt collection Credit card debt	Communication tactics You told them to stop contacting you, but they keep trying	AL 36124	Web

04/13/2017	No	Debt collection Credit card	Disclosure verification of debt Not given enough info to verify debt	CA 95531	Web

01/15/2017	No	Debt collection I do not know	Disclosure verification of debt Not given enough info to verify debt	WY 82201	Web

10/20/2016	No	Debt collection Other (i.e. phone, health club, etc.)	Cont'd attempts collect debt not owed Debt is not mine	TX 77449	Web

10/18/2016	No	Debt collection Other (i.e. phone, health club, etc.)	Cont'd attempts collect debt not owed Debt is not mine	NC 28081	Web

10/17/2016	No	Debt collection Non-federal student loan	Disclosure verification of debt Not disclosed as an attempt to collect	AL 36869	Web

10/06/2016	No	Debt collection I do not know	Disclosure verification of debt Not given enough info to verify debt	TX 78613	Web

07/28/2016	No	Debt collection Other (i.e. phone, health club, etc.)	Cont'd attempts collect debt not owed Debt is not mine	FL 33760	Web

06/21/2016	No	Debt collection Other (i.e. phone, health club, etc.)	Cont'd attempts collect debt not owed Debt was paid	TX 75501	Web

02/17/2016	No	Debt collection I do not know	Cont'd attempts collect debt not owed Debt is not mine	OH 44667	Web	Older American

02/08/2016	No	Debt collection Other (i.e. phone, health club, etc.)	Cont'd attempts collect debt not owed Debt was discharged in bankruptcy	TN 38111	Web

12/08/2015	No	Debt collection Credit card	False statements or representation Impersonated an attorney or official	FL 32065	Web	Servicemember

11/11/2015	No	Debt collection Credit card	Disclosure verification of debt Right to dispute notice not received	TX 76088	Web

07/30/2015	No	Debt collection Credit card	Improper contact or sharing of info Contacted employer after asked not to	TX 78520	Web

07/09/2015	No	Debt collection Other (i.e. phone, health club, etc.)	Disclosure verification of debt Not given enough info to verify debt	HI 96782	Postal mail

06/29/2015	No	Debt collection Credit card	Improper contact or sharing of info Contacted employer after asked not to	PA 18201	Web

06/24/2015	No	Debt collection Credit card	Communication tactics Threatened to take legal action	NM 88001	Web

04/17/2015	No	Debt collection Payday loan	False statements or representation Indicated committed crime not paying	IA 52241	Web

04/02/2015	No	Debt collection I do not know	Cont'd attempts collect debt not owed Debt is not mine	NM 88310	Web

03/19/2015	No	Debt collection Payday loan	Improper contact or sharing of info Contacted employer after asked not to	IL 60630	Web

03/11/2015	No	Debt collection Other (i.e. phone, health club, etc.)	Cont'd attempts collect debt not owed Debt was paid	AZ 85138	Web

03/05/2015	No	Debt collection Payday loan	Cont'd attempts collect debt not owed Debt is not mine	AZ 85635	Web

02/27/2015	No	Debt collection I do not know	False statements or representation Impersonated an attorney or official	TX 75166	Web

02/24/2015	Yes	Debt collection I do not know	Disclosure verification of debt Not given enough info to verify debt	MI 48223	Web

02/18/2015	Yes	Debt collection I do not know	False statements or representation Indicated committed crime not paying	NC 28208	Web

02/17/2015	Yes	Debt collection Payday loan	Cont'd attempts collect debt not owed Debt is not mine	MD 20774	Web

02/13/2015	Yes	Debt collection I do not know	Improper contact or sharing of info Contacted me after I asked not to	TN 38120	Web

02/10/2015	Yes	Debt collection Payday loan	Cont'd attempts collect debt not owed Debt is not mine	TX 77546	Web

02/05/2015	Yes	Payday loan	Received a loan I didn't apply for	IA 52241	Web

01/27/2015	Yes	Debt collection Payday loan	Communication tactics Threatened to take legal action	MD 21234	Phone

01/17/2015	Yes	Debt collection I do not know	Disclosure verification of debt Not given enough info to verify debt	IL 60450	Web

01/14/2015	Yes	Debt collection I do not know	Disclosure verification of debt Not disclosed as an attempt to collect	MI 48220	Web

12/30/2014	No	Debt collection Other (i.e. phone, health club, etc.)	Taking/threatening an illegal action Threatened arrest/jail if do not pay	FL 33025	Web

12/17/2014	Yes	Debt collection Payday loan	Improper contact or sharing of info Talked to a third party about my debt	TX 76548	Web

11/06/2014	Yes	Debt collection Payday loan	Disclosure verification of debt Not given enough info to verify debt	TX 76201	Web

10/28/2014	Yes	Debt collection I do not know	Cont'd attempts collect debt not owed Debt is not mine	GA 30188	Web

10/28/2014	Yes	Debt collection Payday loan	Taking/threatening an illegal action Threatened to sue on too old debt	TX 77004	Web

10/19/2014	Yes	Debt collection Payday loan	Improper contact or sharing of info Talked to a third party about my debt	NH 03870	Web

10/16/2014	Yes	Debt collection Payday loan	Improper contact or sharing of info Talked to a third party about my debt	AL 35769	Web

10/13/2014	Yes	Debt collection I do not know	Taking/threatening an illegal action Threatened arrest/jail if do not pay	NH 03870	Web

09/22/2014	Yes	Debt collection Payday loan	Cont'd attempts collect debt not owed Debt is not mine	CA 94928	Web	Older American

08/26/2014	Yes	Debt collection I do not know	Cont'd attempts collect debt not owed Debt is not mine	NV 89134	Web	Servicemember

08/21/2014	Yes	Debt collection Payday loan	Taking/threatening an illegal action Threatened arrest/jail if do not pay	AK 99507	Web	Servicemember

08/08/2014	Yes	Debt collection I do not know	Cont'd attempts collect debt not owed Debt resulted from identity theft	TX 78727	Web	Servicemember

07/28/2014	Yes	Debt collection Payday loan	Improper contact or sharing of info Talked to a third party about my debt	TX 77082	Web

07/10/2014	Yes	Debt collection Payday loan	Communication tactics Frequent or repeated calls	ID 83713	Web

07/03/2014	Yes	Debt collection I do not know	Improper contact or sharing of info Contacted me after I asked not to	TN 37013	Web

06/27/2014	Yes	Debt collection Payday loan	Improper contact or sharing of info Contacted employer after asked not to	TX 75181	Web

06/11/2014	Yes	Debt collection Other (i.e. phone, health club, etc.)	Cont'd attempts collect debt not owed Debt is not mine	TX 75011	Postal mail