PIKE CREEK MORTGAGE SERVICES CFPB Complaints

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2000 Latest Complaints
Date Received Timely Response Product Issue State / Zip Submitted Via Tags
09/08/2020 No
  • Mortgage
  • Conventional home mortgage
  • Trouble during payment process
  • NJ
  • 082XX
Web Older American, Servicemember
My mortgage was sold to Pike Creek Mortgage company after closing in XX/XX/2020 Did not receive a letter from them had to call to find out how to send in my payment. XX/XX/2020 I went on line to ask when my Real estate taxes would be paid as they are due XXXX XXXX got an email back stating they would look into it. two weeks later I called and they stated they had noting on my taxes I faxed the tax bill two weeks later I call again they say they have nothing on my taxes I email them the person on line said ok we now have them one week later I call again and I get told a work order is in for them. today XXXX XXXX I get a message my home owners is past due so I call again they state they have nothing on my Homeowners insurance but in the system I see the amount due acct # so I email them to them and ask about my taxes that are now delinquent that they are working on them. I asked to talk to some one who can help me and I was told no one can help me this company can not handle paying items out of escrow so they should not be in the mortgage business
01/08/2021 No
  • Mortgage
  • Conventional home mortgage
  • Trouble during payment process
  • FL
  • 33428
Web
I recently closed on a new mortgage with Pike Creek Mortgage Services , Inc. ( XXXX XXXX XXXX XXXX, DE XXXX ) on XX/XX/2020. The mortgage was set up with an escrow account to pay both taxes and insurance. On XX/XX/2020 I received a letter from the county my property resides in that the 2020 taxes ( {$9700.00} due XX/XX/2020 ) were never paid. I immediately called Pike Creek on XX/XX/2020 and was told by an agent that the initial escrow account was not funded with enough funds to cover 2020 taxes. If they were to pay the tax bill i would have an escrow shortage. After multiple calls and correspondence in writing latest dated XX/XX/2020 the tax bill is still outstanding. This error at origination and subsequent negligence by the servicer has caused undue hardship and will ultimately cause me to have to pay a higher monthly payment to cover this shortage.
06/21/2022 No
  • Mortgage
  • Conventional home mortgage
  • Trouble during payment process
  • DE
  • 19734
Web
05/05/2021 Yes
  • Mortgage
  • Conventional home mortgage
  • Trouble during payment process
  • VA
  • 22152
Web
04/06/2021 Yes
  • Mortgage
  • Conventional home mortgage
  • Trouble during payment process
  • VA
  • 22152
Web
03/31/2021 Yes
  • Mortgage
  • VA mortgage
  • Trouble during payment process
  • MD
  • 20901
Web Servicemember
04/26/2019 Yes
  • Mortgage
  • Conventional home mortgage
  • Trouble during payment process
  • NJ
  • 08096
Phone