Physicians & Dentists Credit Bureau CFPB Complaints

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2000 Latest Complaints
Date Received Timely Response Product Issue State / Zip Submitted Via Tags
06/25/2023 No
  • Debt collection
  • Medical debt
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • WA
  • 985XX
Web
PHYSICIANS AND DENTISTS CREDIT BUREAU , INC. dba P & D COLLECTION SERVICES did not send me a bill. I had been waiting for it so I could pay it because it never should have gone to collections in the first place ( XXXX sent balance to collections while we were fighting with our insurance after we were told they would hold the bills for us ). When I finally got a call from a " bill collector '' over a year later they said their company name incoherently so I could not look them up to see if it was a legitimate company. I still called them back and no one answered. Speaking unclearly, and not answering at a collections company are red flags for a scam yet I still left my name and number for them to call me back in case it was this bill I had been waiting for. They called me back multiple times but only while I was working and unable to take a personal call. Even if we'd spoken on the phone, I would not have given them money over the phone, I know not to do that. I never got anything in the mail and XXXX years later they are suing me and asking interest and attorney fees when I never even got an address to send a payment to. A company half a mile down the road from my residence can verify they've returned stolen mail from the homeless encampment behind their business, I have at least the last XXXX years worth of USPS informed delivery emails, and I now have a locking mailbox. So I will say there is a slight chance they sent me something in the window before I started the informed delivery emails but if they didn't send me anything in the last XXXX years, it seems ridiculous that they could charge so much in interest and attorney fees when they wouldn't even pay {$7.00} for a certified letter with a return receipt to ensure I received the bill. How much did it cost them to get an attorney to draw up paperwork and file this with the court and send someone to my house to deliver the complaint and summons? Logically, you should start with spending the least amount to ensure delivery of the bill because this would have been paid XXXX years ago. Also, if I called and left a voicemail, confirming you have the right person and phone number, leave more information when you call and leave another voicemail so I know you are a legitimate company. Validation information. Anything so I know it's not a scam. Give me a website, an amount, the provider name that we owed money to. I genuinely want to pay my bill and I still don't know how.
05/28/2015 Yes
  • Debt collection
  • Medical
  • Cont'd attempts collect debt not owed
  • Debt was paid
  • GA
  • XXXXX
Web
XXXX XXXX has committed insurance fraud. She claimed visits that I never made/attended. She received payments for services not rendered because I was never there on certain dates. She runs a business out of her home and has no legal process for check in/check out, or billing. I believe she fabricated invoices because again, I never attended the number of sessions she claimed and received payment for. She ruined my credit, caused me undue distress, and harrassed me over a debt that was paid promptly by my insurance company. According to XXXX XXXX, she repeatedly sent duplicate claims to them, stating she was not paid. She does not have proof of my visits because she never asked me to sign anything upon arrival ( aside from my initial assessment ). There 's no proper check in process. She told me she would just give me a certain diagnosis over the phone so that XXXX XXXX would cover my visits. Then after XXXX XXXX sent her payments, she called me and told me they were cancelled and I personally owed her money. She then proceeded to threaten to take me to court if I did not pay her. XXXX XXXX paid all of the claims she submitted in a prompt manner, and she continually harrassed myself and XXXX XXXX, stating we owed her more money. I have proof that all claims were paid ( cashed checks made from XXXX XXXX to XXXX XXXX, as well as a ledger ). I 've repeatedly disputed this with XXXX and am in the process of disputing with the XXXX other credit bureaus, and according to XXXX, XXXX XXXX refuses to remove this from my credit report. My account was closed on XXXX/XXXX/12 according to my credit report. However, she refuses to remove it and it should have never been on my credit report.
06/14/2021 No
  • Debt collection
  • Medical debt
  • Threatened to contact someone or share information improperly
  • Contacted your employer
  • WA
  • 98225
Web
I have been contacted for the last 3 months from XXXX XXXX and XXXX 's collection company concerning XXXX debt. When I was first contacted, I disputed the debt and asked for proof, including any signed contracts agreeing to the service and what I would be paying. The company only sent me a journal of the bills owing, nothing else, and it looked like some of the procedures were entered twice. I contacted them immediately about the missing information and was told by XXXX that they don't have to send me anything else but the statement. I told her that the amount contained a lot of interest charges and that there needs to be proof, in addition to the services preformed, what interest is agreed to in case of non-payment or breach. After two conversations, it was clear that XXXX was not going to accommodate my request. I gave her my work address for any service for lawsuit and told her not to call my cell phone. Today, XX/XX/2021, I received a call on our main telephone line and the person asked to speak to someone in our " Human Resources Department ''. I asked why, and she said she was calling on a personal matter and wanted to know if XXXX XXXX worked there. There was no need to call my work or " Human Resources Department '' other than to try and embarrass or harass me. I gave XXXX my work address and she knew is was my work address. I asked her to send any and all correspondence there. During the call, she said that I didn't specifically tell her not to call me at work, however, she did not call and ask for me, she called and asked for my Human Resources Department, she was trying to contact my employer directly.
09/05/2020 No
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • WA
  • 98125
Web
I had XXXX XXXX through XXXX Insurance in 2019. The XXXX XXXX office couldn't collect for the appointments through XXXX XXXXXXXX and so they are coming after me. I was assured by my insurance case manager that I do not owe them anything. They applied for more appointments, were given partial payments, and are just trying to claim the outstanding amount from me. I have already spoken to them, and had XXXX XXXX XXXX or XXXX XXXX send a letter to them explaining that, as XXXX patients, I don't owe a XXXX to them. But they have now sent me a letter for debt collection. This is coupled further by the fact that the couple that own the XXXX business also own the debt collection agency. Can you please either confer with XXXX XXXX ( XXXX XXXX case manager ) on XXXX XXXX XXXX or email her at XXXX to get a better explanation. I have never been involved in debt collection in my life and this XXXX office was very disconcerting in their practices to aggressively push clients to book appointments. The amount is very negligible - and it's strange that they would push for {$79.00} to be collected, especially after my case manager made it clear to them that I didn't owe this money.
04/12/2016 Yes
  • Debt collection
  • Medical
  • Disclosure verification of debt
  • Right to dispute notice not received
  • WA
  • 98023
Web
after pulling my report from XXXX noticed a large debt that was reporting different amounts on the credit bureau and i was never contacted that was not paid by my dentist office. explained to the creditor i was not aware of this debt. was not given any info but told me the amount to pay was XXXX for a XXXX debt that accrues at 1 % a month not paid. i cant pay what i do n't know i owe if any. my dentist office agreed to accept the balance from a non profit which they talk to and confirmed on the phone. i 'm not sure why XXXX family dentist did not contact me to say they did not receive the pledge promised years ago. i contacted them today XXXX/XXXX/16 and was told they kept the debt in their office for 1 year before sending to collection. they had my address and phone number but chose not to contact me. i informed them that this would roll off my credit shortly but i did not know about this until now. i was too sick in the past to worry about this kind of stuff because i have a home health aid who is suppose to make sure all this kind of stuff is taken care of. i 'm disable and not able to handle things like this and on XXXX of only {$1000.00} a month from SSA.
12/01/2020 No
  • Debt collection
  • Medical debt
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • WA
  • 980XX
Web
On XX/XX/XXXX XXXX from Physicians & Dentists Credit Bureau contacted my husband XXXX XXXX about a debt from XXXX owed to XXXX XXXX XXXX, my former XXXX of 5 years. During my time under XXXX XXXX care my Mom paid any portion of my bill that was not covered. In XXXX she abruptly stopped paying the bill but did not tell me, nor did XXXX XXXX. He continued to allow me to see him while I racked up about {$3000.00} in unpaid bills. Furthermore, I never heard anything about the balance owed after I stopped seeing XXXX XXXX. I assumed he decided to write it off because it was unethical of him to allow me to go into debt with him as he knew I could not pay. When XXXX called my husband on XX/XX/XXXX he requested a copy of the bill. Not until XX/XX/XXXX did she mail us anything. I called her yesterday and she lied to me telling me she had been calling my husbands phone number attempting to collect on this debt for the last 4 years. I married XXXX in XX/XX/XXXX. She lied. She also hung up on me.
09/26/2017 No
  • Debt collection
  • I do not know
  • Threatened to contact someone or share information improperly
  • Contacted you after you asked them to stop
  • WA
  • 98036
Web
Agency called me on XXXX/XXXX/2017 and left a voicemail message. Returned the phone call and requested to not be called, as I have received no validation via mail. The women said my number would be removed. She then called my husband and asked him for my phone number and lied telling him that she had important information regarding a XXXX appointment. Then called me three more times and each time I informed her she would not be reaching the person she was attempting to contact and to do not call my phone number and that I would be making reports to BBB, CFPS. Unprofessional AND breaking not only the federal law but state law as well.
03/14/2022 No
  • Debt collection
  • I do not know
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • WA
  • 981XX
Web
I have sent numerous disputes to this company with no response. So I sent them a cerified mail with a return receipt to the address listed on the credit report. It was returned undeliverable. 1. The company never notified me in writing about this debt or gave me a chance to dispute/validate before it reported on my credit. 2. The address listed on the credit report is clearly not accurate, which is illegal under the Fair Credit Reporting Act. 3. This is clearly inaccurate and negatively affecting my credit unnecessarily. This needs to be deleted from my credit report.
04/01/2015 Yes
  • Debt collection
  • Medical
  • Communication tactics
  • Used obscene/profane/abusive language
  • WA
  • 98004
Web
The collector used harassing, abusive, mocking, threatening, dehumanizing language. He raised his voice, and treated me as sub-human. In the XXXX call ( XXXX/XXXX/15 ), I asked him to call back later as I was at work. he continued to harass me until I had to hang up, as I was at work. I did n't receive a call back until he called again and immediately notified me he had reported me to the credit bureau. I never had a chance to settle the debt before being reported. I also did not receive mail communication of the debt until after the XXXX call, when I had paid.
06/20/2022 No
  • Debt collection
  • Medical debt
  • False statements or representation
  • Attempted to collect wrong amount
  • WA
  • 992XX
Web
On XX/XX/20 Received a quote to fix my tooth after thr insurance my balance was {$650.00} Which I was agre to pay in three payments. After I paid everything I was told that there estimate was off and I still need to pay another {$740.00} which I didn't pay because it wasn't my responsibility to pay I paid what I was told to pay, If I was told that my tooth was going to be {$1400.00} I would never agree to fix it in the first place.
04/08/2020 No
  • Debt collection
  • Medical debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • WA
  • 98026
Web
PHYSICIANS & DENTISTS Original Creditor XXXX XXXX XXXX XXXX Opened Date XX/XX/2019 Balance {$300.00} Creditor Contact Details PHYSICIANS & DENTIST XXXX XXXX XXXX XXXX XXXX XXXX, WA XXXX ( XXXX ) XXXX I do not believe that I owe this amount. I request that the account is validated with a list of what the charges are for including dates and services.
09/16/2015 Yes
  • Debt collection
  • Medical
  • Communication tactics
  • Frequent or repeated calls
  • WA
  • 98226
Web
Collection agency has called me at my place of employment three times and was told each time to stop calling me at work. I have told them each time they may call me on my cell/home number, but only XXXX time was that done. Today was the third time they have called me at work and the third time I have told them to stop calling me at work.
05/07/2015 Yes
  • Debt collection
  • Medical
  • Taking/threatening an illegal action
  • Sued where didn't live/sign for debt
  • WA
  • 98272
Web
was improperly served summons was served to someone i did not know sent the company signed lease agreement for where i was living during service of summons still threatened to garnish wages offered 75 % sif or payment plan they refused
11/01/2019 No
  • Debt collection
  • Medical debt
  • Took or threatened to take negative or legal action
  • Threatened or suggested your credit would be damaged
  • CA
  • 95842
Web
CalXXXX XXXX XXXX Get so insurance company to have my policy cancel 2 months ago, Because I found some better insurance they are still billing me stating that I asked old the of money which I cancel my contract 2 months ago
01/06/2021 No
  • Debt collection
  • Medical debt
  • Attempts to collect debt not owed
  • Debt was paid
  • NY
  • 10280
Web
08/26/2017 No
  • Debt collection
  • Medical debt
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • OH
  • 44708
Web
04/15/2016 Yes
  • Debt collection
  • Medical
  • Disclosure verification of debt
  • Not given enough info to verify debt
  • WA
  • 98203
Web
03/18/2016 Yes
  • Debt collection
  • Medical
  • Cont'd attempts collect debt not owed
  • Debt was paid
  • WA
  • 98070
Web
02/07/2016 Yes
  • Debt collection
  • Medical
  • Disclosure verification of debt
  • Not given enough info to verify debt
  • WA
  • 98296
Web
10/04/2015 Yes
  • Debt collection
  • Medical
  • Disclosure verification of debt
  • Not given enough info to verify debt
  • WA
  • 98270
Web
08/02/2015 Yes
  • Debt collection
  • Medical
  • Disclosure verification of debt
  • Not given enough info to verify debt
  • WA
  • 98204
Web
07/16/2015 Yes
  • Debt collection
  • Medical
  • Disclosure verification of debt
  • Not disclosed as an attempt to collect
  • WA
  • 98034
Phone Servicemember
05/25/2015 Yes
  • Debt collection
  • Medical
  • Disclosure verification of debt
  • Not given enough info to verify debt
  • WA
  • 98270
Web
04/19/2015 Yes
  • Debt collection
  • Medical
  • False statements or representation
  • Attempted to collect wrong amount
  • WA
  • 98208
Web
01/28/2015 Yes
  • Debt collection
  • Medical
  • Disclosure verification of debt
  • Not given enough info to verify debt
  • WA
  • 98203
Web
01/15/2015 Yes
  • Debt collection
  • Medical
  • Cont'd attempts collect debt not owed
  • Debt was paid
  • WA
  • 98296
Web
01/15/2015 Yes
  • Debt collection
  • Medical
  • Improper contact or sharing of info
  • Contacted employer after asked not to
  • WA
  • 98092
Web
12/10/2014 Yes
  • Debt collection
  • Medical
  • Disclosure verification of debt
  • Not given enough info to verify debt
  • WA
  • 98444
Web
11/09/2014 Yes
  • Debt collection
  • Medical
  • Disclosure verification of debt
  • Not given enough info to verify debt
  • WA
  • 98223
Web
08/08/2014 Yes
  • Debt collection
  • I do not know
  • Disclosure verification of debt
  • Not given enough info to verify debt
  • WA
  • 98188
Web
07/31/2014 Yes
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • False statements or representation
  • Attempted to collect wrong amount
  • WA
  • 98198
Web
06/20/2014 Yes
  • Debt collection
  • Medical
  • Communication tactics
  • Frequent or repeated calls
  • WA
  • 98177
Web
05/02/2014 Yes
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • Improper contact or sharing of info
  • Talked to a third party about my debt
  • WA
  • 98204
Web
03/10/2014 Yes
  • Debt collection
  • Medical
  • Disclosure verification of debt
  • Not given enough info to verify debt
  • WA
  • 98043
Web
02/26/2014 Yes
  • Debt collection
  • Medical
  • Communication tactics
  • Threatened to take legal action
  • WA
  • 98375
Web
01/24/2014 No
  • Debt collection
  • Medical
  • Communication tactics
  • Frequent or repeated calls
  • WA
  • 98072
Web
01/08/2014 No
  • Debt collection
  • Medical
  • Improper contact or sharing of info
  • Contacted employer after asked not to
  • WA
  • 98204
Phone