| 11/06/2018 |
Yes |
- Debt collection
- Other debt
|
- Written notification about debt
- Didn't receive notice of right to dispute
|
|
Web |
|
|
On XX/XX/XXXX, I came outside to see that my car had a boot on it. There was a notice stating that I had 4 or more parking tickets in collections, and that due to your non responsiveness, your vehicle has been immobilized. I was told that if I did not pay the amount in full within 48 hours, my car would be impounded.
I called XXXX XXXX XXXX, gave my name and my license plate number. I was told that there were NO tickets on file for that license plate number, and that I had tickets on my record for a different license plate. She asked if I had changed my license plate and I told her I had not, as I had this car for the past 4 years. I also mentioned that I had just received my tabs a week earlier, and that the DOL will not let you renew tabs if you have parking tickets in collections. She claims you must have got lucky then. I told her I have never once received a notification that I had anything in collections, so walking out to my car being locked should not be allowed. I was never given a chance to rectify the problem before it got out of hand. She told me they made one attempt to mail me a letter, and the letter was sent back to them. I informed her that the notice on my car stated that they made all proper attempts to contact and that i wanted to know what the other attempts were. She did not have an answer for me.
She did have on record that I came to their office in XXXX of XXXX to pay off a ticket, but claims there were four others that didnt go on record until XXXX of XXXX, conveniently.
I should not be held liable for late fees, interest fees, etc. when it is on record at XXXX XXXX that their one attempt at mailing me a letter was never received. They did not make full attempts, and originally told me that my tickets were on a DIFFERENT license plate number, although my tickets are from XXXX and XXXX and I have had my car since XXXX.
They also said they can not show me where the parking tickets occurred but could give me a print out with the ticket number only, which I have attached.
I worry that they are violating the law, and possibly the Fair Debt Collection Practices Act and would like this reviewer.
Since I was threatened with getting my car impounded if not paid in full within 48 hours, I took an advance on my paycheck to cover the cost and I had to miss work on XX/XX/XXXX and will be missing school on XX/XX/XXXX waiting for the boot to be removed.
Thank you for your time.
|
| 06/02/2017 |
Yes |
- Debt collection
- Other debt
|
- Written notification about debt
- Didn't receive enough information to verify debt
|
|
Web |
|
|
Note : There is no account in collections/judgement/credit reporting on my credit report and most importantly record is not available as it should be online when searching for court cases ( judgment ). I was never notified about any debts, or aware of any debts, even to this day. I initially was garnished in XXXX of XXXX . The Creditor is Valley Empire Collections in XXXX , WA. The garnishment reflecting on my paycheck was the initial notice about this debt. I found out that there was an alleged debt XXXX transpiring from XXXX XXXX ( who clos ed XXXX ). Due to the age of the account I could not even recall the debt in addition there was no communication received from the agency or XXXX . I was disappointed to find out that I would be garnished for a debt i do not recall, or be charged for allegedly terminating a contract when actually the company shut down.I have not been billed for, and for a company that closed in XXXX . In all of my ( and famil y ) communications with the agency since XXXX XXXX ( maybe 4/5 calls ) they have failed to advise that they were a debt collector or the mini/recorded miranda, so i can not confirm if calls were recorded. I have yet to receive any validation of debt and the agents seems irritated or not wanting to help when requested. It is my understanding that though i am being garnished 11 years after the agency retained the account that somehow i can be still be garnished due to an apparent judgment for it almo st 10 years old. It is wrong to let an account sit like that with no communication/consumer knowledge, let it build interest maybe 80 % more than the initial balance and then decide they can garnish the consumer. I thought the FDCPA/FTC laws were here for the consumer. Waiting 10 years not only complicates the balance as it accrues interest but it contradicts the statue of limitations and that is the biggest failure, having laws to protect consumers that in this case ca n't apply per the agency. I would like this complaint to include the agency as well as the FTC as i feel these laws are more so here to protect the debt collectors versus the consumers.
|
| 12/13/2016 |
No |
- Debt collection
- Other (i.e. phone, health club, etc.)
|
- Cont'd attempts collect debt not owed
- Debt is not mine
|
|
Web |
|
|
I have received notification from Valley Empire regarding an outstanding account balance. I contacted them in writing to dispute the debt and provided them with my full account history regarding the debt through the time period they were claiming which showed my account number and that the account was in good standing. I then requested that they verify the debt and contact me in writing only in the future. I received a response in writing stating that the account that was owing was a different account number then mine and I needed to provide information for that one, which I only have one account as it is for a utility service for a single family residence.
I then received notification from my employer that they had received an employer verification and that when they called them back the company identified themselves as a debt collector and that I had a debt owing. When I called the company regarding this matter they stated they needed to verify my information as they had n't heard from me, I informed them that I had receipts from the certified letters I had sent proving they had heard of me and that the debt was invalid which they objected to until I offered to provide them with a copy at which point they admitted they received the notification but had n't heard back from me.
I asked that they verify the debt and provide me with proof, I did n't get it. I sent in my full account history and was told that it did n't matter as they have another account number within the same period of time of the full records I shared with them and that I have to provide them with proof of this " other '' account. They received my request for information and written correspondence only and a week later contact my employer for employment verification. They identified themselves to my employer as a debt collector and that they were obtaining information for a debt that I owe. They then denied receiving my request to verify the account information and only acknowledge after I confirmed that I could provide proof, but have yet to send any supporting documents as they claim the burden of proof is on me.
|
| 06/12/2019 |
Yes |
- Debt collection
- Other debt
|
- Written notification about debt
- Didn't receive enough information to verify debt
|
|
Web |
|
|
Step 1 : What is this complaint about?
Valley Empire Collections XXXX XXXX XXXX XXXX XXXX XXXX, XXXX XXXX, WA XXXX Phone : ( XXXX ) XXXX / ( XXXX ) XXXX Step 2 : What type of problem are you having?
I have asked via mail several times for Valley Empire Collections to provide supporting documents that show proof I owe money to XXXX. They said there is a judgement against me, first I never had the opportunity to go to court so that in it of itself is wrong that I was not offered a chance to do so. Second, they only issued me statements of balance owing, not the bills themselves that I requested copies of. The XXXX statement they sent me shows 2 separate account numbers for the same address and the same time frame but no monthly bills. I don't want to pay for a bill that I was potentially double charged for. I don't see why it would be an issue for me to see each monthly bill they are claiming I owe for the cycle they are claiming.
Step 3 : What happened?
They just reached out to me over the phone at XXXX XX/XX/2019 regarding this debt that initially started out to be {$350.00} and now they are saying it's {$850.00} + due to judgment amount and interest. I informed the person I was speaking to that I've sent them numerous letters ( which he confirmed receipt of ) and that I want a copy of each individual bill for the time period stated of balances owed due to the separate account number confusion. The person over the phone said that since they have a judgment against me that they don't have to send me those.
Step 4 : What company is this complaint about?
Valley Empire Collections XXXX XXXX XXXX XXXX XXXX XXXX, XXXX XXXX, WA XXXX Phone : ( XXXX ) XXXX / ( XXXX ) XXXX Step 5 : Who are the people involved?
Valley Empire Collections XXXX XXXX XXXX XXXX XXXX XXXX, XXXX XXXX, WA XXXX Phone : ( XXXX ) XXXX / ( XXXX ) XXXX I have contacted XXXX as well but they keep referring me to Valley Empire Collections and say that they can't help me with the billing information I was requesting.
|
| 02/14/2017 |
No |
|
- Disclosure verification of debt
- Not disclosed as an attempt to collect
|
|
Web |
Servicemember |
|
I had a medical from the billing company, XXXX, for an XXXX in XX/XX/XXXX. I had other services since and paid the bills. I was sent a letter from Valley Empire Collections of XXXX on XX/XX/XXXX, that I owed this amount which I thought I had paid directly to XXXX, so I did n't pay the bill. I never received another letter or correspondence from Valley Empire, that was verified by XXXX at the office on XX/XX/XXXX. I just realized I have a derogatory note on my credit which started my questioning what bill it was referencing. She stated they have called but it is their practice not to leave a message. I explained that if you do n't leave a message, how am I suppose to know to call and pay it. So when I received nothing further after the first letter, why would I pay something I do n't know is still outstanding. I even suggested a second notice notice to let people know they have been unable to reach me, but they do n't do that either. So my complaint is really that I was n't given notice this bill was still pending and the company did not notify me of that so I could pay it and clarify why I still owed it in the first place. I know some people would n't pay their bills regardless of notice but as I explained to them, the people that would, like me, who has no late payments on any thing for years, thought it was paid, just needed contact, a second letter, message regarding the bill, that in a year it would seem like a smarter way to do business. It was paid today, once I clarified what had happened, and gladly paid what I owed but would like it investigated because it now has hurt my credit score, which will cost me more money for possible 7years, just because I was n't notified that it was still outstanding. I explained you can leave a message if you know it was the correct household, which she verified they knew the phone was correct, because my answering machine says my last name. I just feel this was unfair and something I could have clarified if I knew. Thankyou.
|
| 11/16/2017 |
Yes |
- Debt collection
- Other debt
|
- False statements or representation
- Attempted to collect wrong amount
|
|
Web |
|
|
I went to XXXX XXXX XXXX XXXX XXXXXXXX in XXXX XXXX, WA at XXXX XXXX XXXX XXXX on XXXX XXXX, XXXX. They immediately turned a bill they believe I owe them over to Valley Empire Collections.
I went to XXXX XXXX to have my XXXX XXXX. When I spoke with XXXX she neglected to tell me that the price had gone up and she told me I would only need one vial of to complete my XXXX. When I got there XXXX XXXX did not apply any XXXX XXXX XXXX. It was quite painful. He XXXX the vial around my XXXX and then stated that he would need a second vial to get to my XXXX and wanted to charge me an additional {$350.00} for it. I was in so much pain that I said no. He told me that a portion of the vial that he had applied around my XXXX was left and that he would keep it for me. Later that day I started to notice significant XXXX XXXX XXXX XXXX XXXX. I tried to call XXXX XXXX several times to inquire about the XXXX XXXX XXXX. At no time did they return my phone calls. Therefore, due to the fact that they never did my XXXX as I was scheduled for and their lack of customer service I put a stop payment on the check. When they realized I had put a stop payment on the check they finally called me. When I asked about the balance of my vial that XXXX XXXX had said he would hold onto for me they denied having it. They immediately turned the bill over to collections without ever attempting to resolve the issue of my XXXX not being done at all.
I spoke with Valley Empire Collections on XX/XX/XXXX and was told that XXXX XXXX would provide me nothing in writing. In addition, I was told that this debt had only gone onto my credit report on XX/XX/XXXX. Contrary to that statement this debt has been on my credit report since XX/XX/XXXX causing me problems with my credit score. I find this odd as I did not go to XXXX XXXX until XX/XX/XXXX. One month elapsed before it was put on my credit record with no attempt on their part to resolve it.
|
| 12/16/2015 |
No |
- Debt collection
- Other (i.e. phone, health club, etc.)
|
- Cont'd attempts collect debt not owed
- Debt is not mine
|
|
Web |
|
|
Our dispute to this account is due to the fact that we are not responsible for the original charges ( XXXX. ) and therefore are not responsible for subsequent charges generated by interest and/or contractual collection fees ( Valley Empire Collection ) as we were not living at the address responsible for generating the utility charges since XXXX XXXX, XXXX. During that time, the property was being rented to Tenants who were contractually responsible all utilities. Within a transmission to Valley Empire Collection ( XXXX WA ) were sent XXXX ( XXXX ) separate Residential Lease Agreements outlining the dates the property was rented. Further, particular attention was directed to page XXXX ( XXXX ), part XXXX as each agreement clearly stated " Tenant is responsible for the following utilities and services : Water, Trash and Recycling, and Electricity and Gas and is required to register the utilities and services in Tenant 's name. '' Finally, on page XXXX & XXXX ( respectively ) of the rental agreements we painstakingly highlighted that the tenant was responsible to contact / activate services " before '' taking possession of the residence and that they could NOT take possession until the services were " registered in their name. If they failed to do so before the lease began, the tenant was responsible for any maintenance and charges resulting. '' This agency has been reporting negatively to all major credit bureaus since XXXX which has continually damaged our ability to generate a good credit history / obtain acceptable interest rates on credit cards and even a favorable home loan.
My last contact with this company to dispute the matter was XXXX of XXXX and now 7months later they are again attempting to collect the debt that is clearly not ours.
|
| 06/04/2018 |
No |
- Debt collection
- Other debt
|
- Attempts to collect debt not owed
- Debt is not yours
|
|
Web |
|
|
In preparing to apply for a mortgage, I discovered a notice of collections on my XXXX credit report for {$770.00}. The collections agency was XXXX XXXX XXXX in XXXX XXXX, Washington.
I attempted to contact the company via their online contact form on XX/XX/XXXX and received no response as ofXX/XX/XXXX. I have also contacted the collections agency via telephone today ( XX/XX/XXXX ) and they couldn't find any debt in my name or with my date of birth. They also confirmed that it was my social security number on the account and nothing else.
I discovered via XXXX that the collections was for debt owed to XXXX XXXX. I have never done business with this company and do not owe them money. Upon contacting XXXX, they confirmed that they had no record of me as a customer. There was an account opened using my SSN, but not my name, date of birth, or address. I do not now, nor have I ever lived in the state they service.
It seems highly irresponsible to report a debt on my credit report that does not match my name, date of birth, state of residence or any other information other than SSN.
|
| 06/27/2022 |
No |
- Debt collection
- Medical debt
|
- Written notification about debt
- Didn't receive notice of right to dispute
|
|
Web |
|
|
I was charged a {$180.00} copay for an XXXX visit back in XXXX of XXXX. I received a bill from the hospital billing department. I did attempt to contact the department to resolve the issue and provide them with my insurance card number, in which the representative stated they did not have on file. I was under the impression this issue have been resolved as I did not receive any further bills from the hospital. The hospital reported my debt to the collection agency XXXX of XXXX. I was served court documents from the collection agency XX/XX/XXXX. I was never given any notification that I still owed this debt. Court papers was just filed on me without no opportunity to settle this debt. I did contact the party whom has filed a lawsuit against me. I was told they had only attempted to contact me once via regular mail, NOT certified mail. However, I never did receive there notification. The lawsuit has been filed by : Peterson Enterprises , Inc. A XXXX XXXX XXXX Valley Empire Collection XXXX Mind you, at the time of the billing for this debt was during the pandemic.
|
| 01/28/2018 |
No |
- Debt collection
- Medical debt
|
- Written notification about debt
- Didn't receive enough information to verify debt
|
|
Web |
|
|
I received, actually it was given to my son at the door, a summons from XXXX XXXX, XXXX DBA XXXX XXXX informing me that I owed a Medical bill from 2014. This medical bill was sold to them by XXXX XXXX for medical services.
I live in Washington State, it is a non collection state and I never once was notified that this bill nor advised it was being sold to XXXX XXXX by XXXX XXXX. I am allowed under the Health Insurance Portability and Accountability Act ( HIPAA ) to protect my privacy and medical records from third parties.
When I contacted XXXX XXXX after the summons, they said they have tried over the years to reach me via phone and sent a letter 6 month ago. I have no voicemails from them, and I wouldn't even think of looking at the mail as I don't do business with them nor have a contract with them. XXXX XXXX is saying I owe the bill from XXXX XXXX, plus interest, filling/ex parte plus process fee 's.
|
| 05/04/2022 |
Yes |
- Debt collection
- Medical debt
|
- Attempts to collect debt not owed
- Debt was paid
|
|
Web |
|
|
Peterson Enterprises Inc has repeatedly called and shown up at my property attempting to serve me for a debt that was paid. I paid it using certified mail having all the proper documentation. I will be moving forward and opening a lawsuit against them.
The company called me XX/XX/XXXX after showing up on my property twice, asking if I would meet with them to be served for an already paid debt. On XX/XX/XXXX i went over all documentation advising the debt was paid. Then again for the third attempt the collector came to my property XX/XX/XXXX again attempting to collect and telephonically harassed my husband via his phone XX/XX/XXXX after already making telephone communication with me XX/XX/XXXX twice that day.
I have cameras on my property and have detailed logs of the payment and each telephone conversation.
|
| 07/15/2019 |
Yes |
- Debt collection
- Other debt
|
- Written notification about debt
- Didn't receive notice of right to dispute
|
|
Web |
Servicemember |
|
Spoke with XXXX at Valley Empire Collections in XXXX, WA ( XXXX ) on XX/XX/XXXX after finding account on credit report. She stated account is old utility bill from XXXX. They have never sent me a bill and state they are unable to send me anything regarding account as they are not insured to collect in Alaska. I informed them this bill was paid to original creditor, XXXX has no record of such. She was not able to provide any information to verify or validate debt owing. They state I owe balance of {$160.00} but refuse to send me documentation or original contract to verify and continue to report negatively to credit bureaus.
|
| 03/08/2022 |
Yes |
- Debt collection
- I do not know
|
- Written notification about debt
- Didn't receive notice of right to dispute
|
|
Web |
|
|
On XX/XX/XXXX I received a notice from Valley Empire Collections. They claim an original amount due of {$630.00}, {$640.00} in interest charges, and a total amount due of {$1200.00}. They offered to reduce the debt by 30 %, if I paid in full by XX/XX/XXXX. The case number listed, XXXX, was filed in XXXX XXXX XXXX in XX/XX/XXXX.
I did not receive any notice that I could dispute the debt. Nor was I served notice of the case being heard in XXXX. I do not believe I owe this debt, and I believe it is illegal for Valley Empire Collection to attempt to collect said debt ( of which I have no knowledge of ) after 9.25 years.
|
| 05/18/2023 |
Yes |
- Debt collection
- Medical debt
|
- Took or threatened to take negative or legal action
- Sued you without properly notifying you of lawsuit
|
|
Web |
|
|
Valley Empire Collection XXXX XXXX XXXX Washington filed a lawsuit against my wife and added both our names on the lawsuit for a medical debt that was not communicated to us. My XXXX XXXX XXXX was served the legal paperwork and refused to accept the paperwork. They left it on the door steps. No communication were made in regards to the collection. The medical debt in the amount of {$430.00} plus interest {$27.00} and filing fee {$73.00} and process fee of {$98.00} for XXXX XXXX. They refuse to work with us on correcting the issue or make communication with us other than filing a lawsuit.
|
| 07/11/2018 |
Yes |
- Credit reporting, credit repair services, or other personal consumer reports
- Credit reporting
|
- Problem with a credit reporting company's investigation into an existing problem
- Their investigation did not fix an error on your report
|
|
Web |
|
|
I have been trying to get a collection account removed from my report. I have filed 2 different disputes with XXXX for the same account and they do an " investigation '' which takes maybe a week or 2, and both times they come back saying that the account/balance is valid. I have sent them copies of the cashed check from my bank that the collector cashed and stamped with their name and address, and XXXX REFUSES to update my credit report to reflect that information ACCURATELY. They are still showing that I owe them money when I don't and they have seen the checks that prove it!
|
| 12/11/2020 |
No |
- Credit reporting, credit repair services, or other personal consumer reports
- Credit reporting
|
- Incorrect information on your report
- Information belongs to someone else
|
|
Web |
|
|
I am writing to VALLEY EMPIRE COLL CO agency because I am having difficulties with applying for new credit cards. I paid the collection and do not owe anything, but the mark in my reports prevents me from achieving the desired results.
I am kindly requesting VALLEY EMPIRE COLL CO agency to remove this collection from my credit report as a gesture of goodwill. Doing so would sincerely be appreciated and represent an invaluable gift to my family and me.
|
| 12/11/2020 |
No |
- Credit reporting, credit repair services, or other personal consumer reports
- Credit reporting
|
- Incorrect information on your report
- Information belongs to someone else
|
|
Web |
|
|
I am writing to VALLEY EMPIRE COLL CO agency because I am having difficulties with applying for new credit cards. I paid the collection and do not owe anything, but the mark in my reports prevents me from achieving the desired results.
I am kindly requesting VALLEY EMPIRE COLL CO agency to remove this collection from my credit reports as a gesture of goodwill.
|
| 01/12/2016 |
Yes |
|
- False statements or representation
- Attempted to collect wrong amount
|
|
Web |
|
|
My son hurt his knee. There was a {$60.00} deductible that did not get paid. The doctor sent me to collections saying I owed {$200.00}. I was then sued for {$300.00} and could not afford to contest. They got default judgement. I am in the process of being garnished for over {$1100.00}. How can I owed 18 times the original debt? it is unconscionable.
|
| 05/26/2017 |
Yes |
- Debt collection
- Other debt
|
- Written notification about debt
- Notification didn't disclose it was an attempt to collect a debt
|
|
Web |
|
|
The date on this is from XX/XX/2016 originally from XXXX and sold to valley empire collections in XXXX Washington the state I live in is a non collection state and I was never once notified if this bill nor advised it was being sold. It is against policy I would like this removed from my XXXX report immediately
|
| 04/05/2017 |
No |
- Debt collection
- I do not know
|
- Disclosure verification of debt
- Right to dispute notice not received
|
|
Web |
|
|
Hi this debt on my XXXX report from valley empire collections is innacurately reporting negatively on my credit report. This debt has not been validated I have not received one notice nor any proof or disclosures of this debt. It is in the amount of XXXX and acct number showing is XXXX
|
| 12/10/2018 |
Yes |
- Debt collection
- Medical debt
|
- Written notification about debt
- Didn't receive enough information to verify debt
|
|
Web |
|
|
On XX/XX/2018 a letter was sent to XXXX XXXX XXXX to verify " debt '' notifying them they had 30 days to reply with all 7 items required by FDCPA or to remove " debt '' from credit reporting agencies. Neither happened and calls have continued to try to collect.
|
| 01/25/2024 |
Yes |
- Debt collection
- Medical debt
|
- Attempts to collect debt not owed
- Debt was paid
|
|
Web |
|
|
|
| 01/10/2024 |
No |
- Debt collection
- Other debt
|
- False statements or representation
- Attempted to collect wrong amount
|
|
Web |
|
|
|
| 12/16/2022 |
No |
- Credit reporting, credit repair services, or other personal consumer reports
- Credit reporting
|
- Incorrect information on your report
- Account status incorrect
|
|
Web |
|
|
|
| 09/10/2022 |
No |
- Debt collection
- Medical debt
|
- Written notification about debt
- Didn't receive enough information to verify debt
|
|
Web |
|
|
|
| 06/27/2022 |
Yes |
- Credit reporting, credit repair services, or other personal consumer reports
- Credit reporting
|
- Improper use of your report
- Credit inquiries on your report that you don't recognize
|
|
Web |
|
|
|
| 08/05/2020 |
Yes |
- Debt collection
- I do not know
|
- Written notification about debt
- Didn't receive notice of right to dispute
|
|
Referral |
|
|
|
| 01/14/2020 |
Yes |
- Debt collection
- I do not know
|
- Written notification about debt
- Didn't receive enough information to verify debt
|
|
Postal mail |
|
|
|
| 12/10/2019 |
Yes |
- Debt collection
- I do not know
|
- Written notification about debt
- Didn't receive enough information to verify debt
|
|
Web |
|
|
|
| 09/18/2018 |
Yes |
- Debt collection
- I do not know
|
- Written notification about debt
- Didn't receive enough information to verify debt
|
|
Postal mail |
|
|
|
| 01/28/2018 |
Yes |
- Debt collection
- Other debt
|
- Attempts to collect debt not owed
- Debt is not yours
|
|
Web |
|
|
|
| 01/27/2017 |
No |
- Debt collection
- Other (i.e. phone, health club, etc.)
|
- Disclosure verification of debt
- Not given enough info to verify debt
|
|
Postal mail |
|
|
|
| 06/06/2016 |
No |
- Debt collection
- Other (i.e. phone, health club, etc.)
|
- Disclosure verification of debt
- Not given enough info to verify debt
|
|
Referral |
|
|
|
| 05/23/2016 |
No |
- Debt collection
- Other (i.e. phone, health club, etc.)
|
- Cont'd attempts collect debt not owed
- Debt is not mine
|
|
Web |
|
|
|
| 09/04/2014 |
No |
- Debt collection
- Other (i.e. phone, health club, etc.)
|
- Taking/threatening an illegal action
- Sued where didn't live/sign for debt
|
|
Web |
|
|
|
| 08/01/2014 |
No |
|
- Disclosure verification of debt
- Not given enough info to verify debt
|
|
Web |
|
|
|
| 07/17/2014 |
No |
- Debt collection
- I do not know
|
- Cont'd attempts collect debt not owed
- Debt is not mine
|
|
Phone |
Older American |
|
|
| 09/19/2013 |
No |
- Debt collection
- Other (i.e. phone, health club, etc.)
|
- False statements or representation
- Attempted to collect wrong amount
|
|
Phone |
|
|
|