PERSIAN ACCEPTANCE CORP CFPB Complaints

Back to Dashboard
2000 Latest Complaints
Date Received Timely Response Product Issue State / Zip Submitted Via Tags
08/12/2015 No
  • Consumer Loan
  • Vehicle loan
  • Problems when you are unable to pay
  • NH
  • 03079
Web
I entered into a car loan with Persian Acceptance e few months ago- emergencies only. My payments are $ XXXX/week and my 1st payment was due on XXXX XXXX, 2015. My 1st payment was taken off a debit card they had on file, but I could n't make another payment until XX/XX/XXXX/XX/XX/XXXX and then continue on with the regular payments of XXXX/week. When I started my new job, the training portion was not " full time '' and the pay periods are bi-weekly. Well, because I had limited minutes to talk to Persian Acceptance, they went all-out and their main focus was to harass and belittle me- They called the references on my application repeatedly -not just to leave messages for me but they continuously harassed them with multiple daily calls - leaving very detailed messages even told my son I better call them because of the delinquency and car was going to be repossessed, " Does n't your mother need her car? It 's getting picked up, she has until XXXX to call office ''. I am a XXXX year old widow and the loss of my husband was traumatic on my family, my son worries terribly about me and that call crushed him and made him worry even more about me, brings tears to my eyes every time I think of the panic in his voice when he told me of the " pending repo ''. The collector also called my sister in California who has a XXXX and worked out payment terms with her, repeated phone calls back and forth, she has been estranged from me for some time and I certainly was n't giving her any of my financial information, most of my financial/credit issues were caused by her using my identity in California. When the collector called my office, clearly on a recorded line, I told him the call was being recorded and NO WAY I can take the call, he berated me, continue talking on the recorded line, spilling all my financial information, I had to hang up on him and told him not to call my work again, he called me 2 days later at work, I repeated I could n't take the call -he insulted me and I hung up- again told him not to call my job, He called again, the next day- asked for me by my first name only, and the call was sent to the Office Manager, she also has same first name as me, he immediately started dunning her and when she was " confused '' as she does n't have a car loan, he berated her as if she was me, doubting that it was the wrong person, after talking to her for a few minutes and realizing his error, she informed him that I would have to return the call on my own time as not allowed personal calls, that same afternoon - few hours later I was blocked into my parking space in a private lot by their repo agents- I asked the repo crew to leave they said no and told me to " get out of the car ''. I begged them to leave, they refused, I tried to leave and not only did the woman stand in front of the car, she had her son get in front of it too, They threatened that I would be arrested if I did n't get out of the car - they went as far as making a call- and telling the " police '' of the situation. I called Persian Acceptance and told them the repo crew was hassling me and gleefully I was told, " XXXX, your a lot nicer today, L # @!, yesterday you were colder than a XXXX XXXX '' at that point i was {$240.00} past due, and was paying on that Friday, I was instructed that I was a loser working for a XXXX company to get out of the car, i did get out, The repo company was approached by management and told to leave immediately -they refused blocked car. i paid the past due repo fees and a month in advance - they have broken every collection law there is- i filed complaint with XXXX to resolve issues and they retaliated by picking up my car and did not address my dispute-
06/27/2019 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Account status incorrect
  • CT
  • 064XX
Web
In XXXX of XXXX, I totaled a car purchased with a loan issued from Persian Acceptance Corporation of XXXX XXXX XXXX XXXX XXXX, XXXX, MA XXXX and XXXX XXXX XXXX, XXXX XXXX XXXX, MA XXXX. I was unable to pay the remainder of the loan at that time. On XX/XX/XXXX the loan was charged off. My financial circumstances have changed dramatically since then, and in XXXX of XXXX, I called them and arranged to pay the remainder of the debt. They told me they would update the credit bureaus ( they reported the loan to XXXX and XXXX ). They reported incorrect data to the credit bureaus. As of now, it states that I was 60 days late in XXXX of XXXX and that the debt was charged off in XXXX of XXXX. This is incorrect as the debt was charged off in XXXX of XXXX and I paid the outstanding balance in XXXX of XXXX. I have made frequent attempts at contacting the company itself and disputing the charge with both XXXX and XXXX. Per my understanding of the FCRA, this should be removed for incorrect information. Any help or advice would be appreciated. XXXX XXXX XXXX
07/17/2018 Yes
  • Vehicle loan or lease
  • Loan
  • Managing the loan or lease
  • Billing problem
  • MA
  • 024XX
Web
I was shocked when I reviewed my credit report and found multiple inaccuracies on the way it's reporting into the major credit bureaus. I am not sure how this happened, I believe that I had made my payments to you when I received my statements. My only thought is that my monthly statement did not get to me. On XX/XX/2018 I was looking through my report and noticed a vehicle that I returned to the dealership where it's reporting completely incorrect. I had the opportunity to talk to several lawmakers and friends, and learned some basic laws in regards to voluntary or repossession of a vehicle. Under the laws of MASS and UCC 9.506 as well as State RISA and MVISA statutes, a deficiency can not be claimed unless all of the required notices were properly and timely given, and all of the allowable redemption and cure time limits were adhered to.
07/01/2019 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Improper use of your report
  • Credit inquiries on your report that you don't recognize
  • CT
  • 06708
Web
i called all the 3 credit beauros and tried to remove credit inquires that were made using my identity. i have been a victim of fraude and sent them police reports and they never removed the credit inquires and 1 of my accounts on XXXX for a car loan.
12/23/2015 No
  • Credit reporting
  • Credit reporting company's investigation
  • Inadequate help over the phone
  • MA
  • 02155
Web
My car. Was repossessed after 5 year ayments The car. Was. In AccidentAccident while. It. Was. In. An accident. Car. Malfunction ed. Went. Into. A tree. The. Insurance co. XXXX paid. The. Finance. Company {$1500.00} Dollars. sl
01/03/2019 Yes
  • Vehicle loan or lease
  • Loan
  • Incorrect information on your report
  • Account information incorrect
  • MT
  • 59601
Web
THIS VEHILE WAS TOTALED AND THE LOAN WAS PAID OFF BY INSURANCE, IT WAS NEVER LATE SHOULD NOT SHOW A BALANCE, AND SHOULD BE MARKED CURRENT
01/29/2020 Yes
  • Vehicle loan or lease
  • Loan
  • Problems at the end of the loan or lease
  • Unable to receive car title or other problem after the loan is paid off
  • CT
  • 06082
Phone Servicemember
03/18/2019 Yes
  • Vehicle loan or lease
  • Loan
  • Incorrect information on your report
  • Account information incorrect
  • CT
  • 06106
Phone
02/18/2015 Yes
  • Consumer Loan
  • Vehicle loan
  • Taking out the loan or lease
  • MA
  • 02130
Web