| 06/19/2020 |
Yes |
- Payday loan, title loan, or personal loan
- Payday loan
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- Struggling to pay your loan
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Web |
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I got a loan from this company because I was short on funds and had an emergency situation come up. I kept making payments every 2 weeks, and kept in contact with the company. I then called because I had a reduction in hours and couldn't keep up on the payments. I even submitted a previous CFPB complaint. I then spoke with the manager and he worked with me and put me on a no-interest payment plan. I signed this agreement in XX/XX/2020. in XX/XX/2020 the State was shut down and I had a reduction in hours due to COVID-19. I again called to explain this to Mr. Money and advised them that I would only be able to pay {$50.00} a month until its paid, but still remain on the no-interest agreement. I made each payment that was promised. I even mentioned to them that I was going to try to pay them off early ; however when I told the lady that, she took it as a promise to pay - and when I didn't make a large payment, she considered it defaulted. My payments are scheduled for the XX/XX/XXXX of every month. Each time I speak with them, I tell them that I can only pay {$50.00}, and have even explained my financial situation with them. I had even offered to send in my paystubs to show that I was working less hours. On XX/XX/2020 - I called and spoke Mr. Money and told them I wanted to make a payment. The lady explained that it was saturday, and she couldn't take the payment that day, and that I should call back monday. I asked if I could come in and sign a new payment agreement because of the Impact that COVID has had on my work hours, and she said she had to make sure it was ok with her manager, but she would talk to him on my behalf. I asked to speak with him myself, and she said that she can not give me his phone number, and that she can have him call me back the following Monday ( XX/XX/2020 ). I never got a phone call from Mr. Money or the Manager. I did not make a payment that Monday because it was not my regularly scheduled payment day and also because I was waiting on the Manager to call be back regarding the agreement, so that the {$50.00} that I was planning on paying would be applied toward the new agreement. On Tuesday, XX/XX/2020 - I received a notification that I missed my payment, which I did not - again because it was not my regularly scheduled day. I called Mr. Money and explained to them that she should have not put a " promise to pay '' in my account because it was not my scheduled day. Today, on XX/XX/2020 - I got a text message from Mr. Money advising that my account has been sent to small claims court. I called Mr. Money right away to discuss. Right away the lady was very rude with me, only citing the agreement that I signed prior to COVID-19. I was very upset and we got in a verbal disagreement but she kept trying to talk over me and kept cutting me off. I explained to her that I called every 2 weeks or every month to make a payment and that I could only pay {$50.00} that month, and that she said she would work with me as long as I kept in contact with her, which I did. I called every other Thursday/Friday like clockwork. I also explained that I never got a phone call from the manager to discuss an arrangement. At that point, she said I should have come into the office to sign an agreement - but I never got the call from the manager giving the OK, AND Mr. Money NEVER contacted me to tell me that an agreement was approved.
My complaint is that this office collection tactic is very rude and harrassing - and FALSE. they placed several promise to pays on my account on days that were not my schedule payment days. In addition, after I have explained to them my financial situation, and reduced hours - due to medical reasons, and now due to COVID-19, they have still filed my account with small claims. I have intended to pay back the amount i owed per my last agreement - however I can not afford to pay the {$300.00} a month that they are asking me to pay, when my paycheck is barely around {$400.00} biweekly. I still have other bills to pay and I still need to buy groceries and monthly necessities for my family. This office really needs to re-evaluate their collection tactics, especially at this time. I Will agree to continue the previous signed agreement, only if the payment amount is amended to $ XXXX/month.
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| 07/11/2020 |
Yes |
- Payday loan, title loan, or personal loan
- Payday loan
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- Charged fees or interest you didn't expect
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Web |
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I called the company on XX/XX/10 and spoke with XXXX. I called to find out the pay out for my loan. She advised me that {$490.00} was the pay off as of XX/XX/10. I advised her that I would pay it but she stated they charge me a 5 % fee ( even though my payments were on auto payment with no fee ). I asked why I was being charged a fee to pay off earlier but not if I allow auto payments to clear. She stated they waived fee for payday payments but not for additional payments. I asked if I were to pay cash in person if I could do so. Was advised yes. So I asked if I could put in the drop box would I have to pay additional fees. XXXX advised me that the interest accuses daily and if I dropped in the box on XX/XX/10 I would not pay the additional day. I sent my husband to drop in the box on XX/XX/10 at XXXX pm. I reached out to the company to follow up and ensure they received my large payment. I spoke with XXXX who advised me that I have a balance for an additional day of interest. I advised that I spoke with XXXX and she told me I would not be charged as long as it was dropped in the box by the XXXX. XXXX reaches out to her supervisor who told her they would waive convenience fee of 5 % but I was still responsible to pay the interest. If payment was not paid on interest, I would continue to accumulate interest on the interest. I asked XXXX to have her regional manager call me. XXXX called me and apologized but stated they would not waive the interest and she would listen to the call. She stated I would accrue interest on the interest daily if not paid. I called XXXX back to pay the balance but this is not the first time I have been advised one thing and than have to pay additional fees because of misinformation. I want my additional day of interest refunded as XXXX told me if dropped in box by 10th no additional fees.
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| 01/28/2020 |
Yes |
- Payday loan, title loan, or personal loan
- Installment loan
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- Struggling to pay your loan
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Web |
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Company : Mr Money Payday Loans I got an installment loan around XX/XX/XXXX or XX/XX/2019. Originally I had planned to pay the loan back early to avoid all the high interest accruing, but because I have medical issues and unpaid medical leave away from work, I have had a reduction in pay and I am unable to make the payments to this company. I have explained my situation to the company, but we were not able to come to a resolution. I explained that I needed some time to pay or to try to come up with an arrangement to stop the interest from accruing while I pay the balance down. I was advised that there is nothing that can be done unless I pay the balance in full. I explained that because of the time away from work, I am not able to make the i weekly payments, let alone pay the loan in full. they were able to give me a payment agreement, but the new payments are more than what was originally given because I had defaulted and couldn't pay. I have now been advised that if I miss ANY payment or am even ONE DAY LATE, I will get summoned to court for judgment. I can not afford to pay this loan at all because I have other bills that are more important ( rent, utilities, car payment, car ins, food, etc. ).
I want to find a resolution, but I am very afraid that this will soon go to collection and will be added to my credit report as a collection account.
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| 04/03/2021 |
Yes |
- Debt collection
- I do not know
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- Took or threatened to take negative or legal action
- Collected or attempted to collect exempt funds
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Web |
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I have been trying to resolve this issue with money 4 u for a year. They hired a private investigator that threatened me with arrest among other things. I asked if they would meet at police station. She refused. I have been offered a settlement twice then told no. They drained my account twice in XXXX dollar increments and.l in quick succession until empty including all my unemployment. I have been told I have a warrant. By them several times. I called XXXX XXXX and XXXX XXXX XXXX to resolve court case. There are no cases or warrant. When I call they are very rude to me and tell me I need to pay my bills. They have destroyed my families birthdays this weekend that Ill. Ever get back. Please help me. I have filed a police report with XXXX XXXX police department. The report was taken by officer goodshephard. Police report number is XXXX. Thank you. I have saved all communication from them. And proof of everything stated
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| 04/03/2021 |
Yes |
- Debt collection
- I do not know
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- Took or threatened to take negative or legal action
- Collected or attempted to collect exempt funds
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Web |
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I have been trying to resolve this issue with money 4 u for a year. They hired a private XXXXnvestigator that threatened me with arrest among other things. I asked if they would meet at police station. She refused. I have been offered a settlement twice then told no. They drained my account twice in 50 dollar increments and.l in quick succession until empty including all my unemployment. I have been told I have a warrant. By them several times. I called XXXX XXXX and XXXX XXXX XXXX to resolve court case. There are no cases or warrant. When I call they are very rude to me and tell me I need to pay my bills. They have destroyed my families birthdays this weekend that Ill. Ever get back. Please help me. I have filed a police report with XXXX XXXX police department. The report was taken by officer XXXX. Police report number is XXXX. Thank you. I have saved all communication from them. And proof of everything stated
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| 08/31/2022 |
Yes |
- Debt collection
- Payday loan debt
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- Took or threatened to take negative or legal action
- Threatened to arrest you or take you to jail if you do not pay
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Web |
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Money 4 you in XXXX, UT has already received a judgment for the debt. They keep submitting it to the court and they nor XXXX court told me my court date and the judge signed a XXXX XXXX XXXX XXXX XXXXt! I paid bail and showed up on the day and time of the court and they didnt tell me it was over XXXX. It made me late for the court cuz I was trying to download the app and log in to the app but it had already passed. So there is another XXXX being issued when it wasnt my fault at all. Today Money 4 you has been texting me ( after I told them not to contact me anymore ) and they said if I make a payment they will get the XXXX recalled and IT WONT GO BACK IN EFFECT UNLESS I MISS A PAYMENT!
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| 12/19/2021 |
No |
- Payday loan, title loan, or personal loan
- Payday loan
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- Struggling to pay your loan
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Web |
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I took out a loan with Mr Money four years ago and they are trying to sue me in court I contacted them to let them know my situation, due to Covid, and now they are mailing harassing letters stating s judge issued a warrant for me and I need to pay them directly plus court fees and interest and they will make my warrant go away. They legally arent able to make a warrant go away for one for two I did a warrant search and there is no warrant issued. So I feel very threatened and that they are using issuing a warrant as intimidation when they dont have the right to even issue a warrant nor take it away.
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| 05/31/2019 |
Yes |
- Payday loan, title loan, or personal loan
- Payday loan
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- Problem with the payoff process at the end of the loan
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Web |
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A Payday Loan Company Money 4 you in XXXX, Utah says I took out a loan with them. I never took out a loan with this company and told them several times over the last 5 years. I sent them proof that it is not me with birth date and different Social Security numbers Etc. They won't quit hassling me through the courts and have served me papers several times and issue a bench warrant.
The original loan they say was in XX/XX/2014. I did not owe this company any money and I want them to stop the abuse and using the courts to intimidate me.
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| 01/21/2019 |
Yes |
- Debt collection
- Payday loan debt
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- Threatened to contact someone or share information improperly
- Contacted your employer
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Web |
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I owe Money4you {$1900.00}. I have made payment arrangements, but they will not accept what I can afford so I have not been able to keep current. They have reached out to my employer many many times to the point that my employer is putting pressure on me. They have also disclosed information such as the purpose of the call, the amount owed, and other information.
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| 06/30/2022 |
Yes |
- Debt collection
- Payday loan debt
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- Communication tactics
- You told them to stop contacting you, but they keep trying
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Web |
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Money 4 You needs to stop Harassing Me through Email and Phone Calls I Have an Attorney Which is helping us with our debt Problem and my attorney has sent out a POA letter and Cease and Decease letters out to this company which they still Fail to not contact me letters will be attached to this complaint Attorneys Info is on Cease and Decease Letter Contact them
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| 06/30/2022 |
Yes |
- Debt collection
- Payday loan debt
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- Communication tactics
- You told them to stop contacting you, but they keep trying
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Web |
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Money 4 You needs to stop Harassing Me through Email and Phone Calls I Have an Attorney Which is helping us with our debt Problem and my attorney has sent out a POA letter and Cease and Decease letters out to this company which they still Fail to not contact me letters will be attached to this complaint Attorneys Info is on Cease and Decease Letter Contact them
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| 08/26/2021 |
Yes |
- Payday loan, title loan, or personal loan
- Payday loan
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- Can't stop withdrawals from your bank account
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Web |
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They will not work with affordable payments even though my loan was impacted with covid they have called my work saying they have a judgment but won't provide me with any proof they have drained my account several times they lie they have forced me in to bankruptcy rather then try try help
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| 02/23/2020 |
Yes |
- Debt collection
- Payday loan debt
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- Took or threatened to take negative or legal action
- Threatened to arrest you or take you to jail if you do not pay
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Web |
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This payday loan company notified me that a warrant for my arrest. And suggested that I call them to make payment arrangements. This is in violation of FDCPA. I do not recall ever obtaining a payday loan from Mr. money. I dont even use my maiden name anymore. Its been changed since 2010.
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| 01/31/2024 |
Yes |
- Payday loan, title loan, personal loan, or advance loan
- Installment loan
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- Struggling to pay your loan
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Web |
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| 01/05/2024 |
Yes |
- Payday loan, title loan, personal loan, or advance loan
- Installment loan
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- Struggling to pay your loan
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Web |
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| 08/08/2020 |
Yes |
- Payday loan, title loan, or personal loan
- Installment loan
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- Struggling to pay your loan
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Web |
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| 01/06/2020 |
Yes |
- Payday loan, title loan, or personal loan
- Payday loan
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- Struggling to pay your loan
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Phone |
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| 11/16/2019 |
Yes |
- Debt collection
- Payday loan debt
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- Took or threatened to take negative or legal action
- Threatened to arrest you or take you to jail if you do not pay
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Web |
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