Patriot Finance, LLC CFPB Complaints

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2000 Latest Complaints
Date Received Timely Response Product Issue State / Zip Submitted Via Tags
10/06/2019 Yes
  • Payday loan, title loan, or personal loan
  • Personal line of credit
  • Problem when making payments
  • GA
  • 300XX
Web
I have been experiencing poor communication methods from this debtor.i was at one point on time with all payments and using auto draft. This company has shown to be very difficult to communicate with and very nonprofessional. I had asked them to stop contacting me at work which didn't stop. They have called extended family and friends who don't know me well without authorization. I never gave these people as a reference. That's embarrassing. XXXX XXXX who is the primary caller, always threatens to garnish my wages on every conversation. On XX/XX/XXXX XXXX stated that the authorities of XXXX co had already been contacted and papers were filed to serve me. So of course out of nervousness and not wanting to hurt my employment, I asked what could we do to catch up the debt and get on a plan. She said she didn't what she could do but that I needed to pay the past due amount of {$1200.00} before anything else could be done. Once I shared that I would talk to my husband and see about paying the past due XXXX went back and forth on whether or not papers had actually been filed. At one point she said. " I can't tell from the notes if it has actually been filed ''. Her whole reason for calling me was to tell me that I would be served by police officers at work. She knew that calling my job was a huge concern and I believe she used those comments as a threat. When asking another member, they stated that no papers had been filed and that wasn't the process. On XX/XX/XXXX I gave authorization to draft 2 payments. One on the XXXX for {$600.00} and one on the XXXX for {$600.00}. This would help to catch up the past due. At that time I authorized to autodraft {$430.00} a month moving forward but I asked for them to draft biweekly on my payroll dates as they used to. On XX/XX/XXXX they completely overlook my payment arrangement and drafted a 3rd payment of {$600.00}. When I contacted them to dispute I shared that I would be disputing with my bank as they have charged me to overdraft with my account as a result of their unapproved charge. There are two problems : unauthorized amount and drafted on unauthorized date. After submitting an email explains why I disputed once again XXXX threatens with garnishment. I shared with her that I was trying to pay my debt down. I have not heard back from her with regards to a payment plan. In XXXX the company Patriot Finance has pulled my credit report for the second time without permission. This debtor has been very difficult to work out an arrangement with. Their practices are unruly and unprofessional. I should t feel frightened that police are going to show up to my job. That makes me fearful of losing my iob
01/31/2019 Yes
  • Payday loan, title loan, or personal loan
  • Installment loan
  • Getting the loan
  • GA
  • 302XX
Web
I attempted to get a personal loan from this company. I was appalled when they asked me for sensitive documents ( i.e. with Pii ) via *** email ***. Email is pretty much the worst way of transferring data, as it is not secure. Please look into the practices of this Patriot Finance company regarding how they handle their potential client 's personal information. In fact, I wonder if they are even legit ... because any legit company these days would have a secure portal for providing sensitive documents. ( they did provide a fax option, but who really does that anymore? ) The following is a copy/paste of their email to me ... XXXX Thank you for your recent application. In order to begin processing your loan, our underwriting team will need you to please provide the following documents : 1 ) Copy of your state issued ID ( Drivers license, etc. ) 2 ) Copy of your most recent pay stub. 3 ) Copy of your most recent bank statement. Please either respond to this email with the documents or, you can send via fax at XXXX. If you have any questions about your application, please call us at XXXX. We look forward to working with you.
10/15/2020 No
  • Debt collection
  • Payday loan debt
  • False statements or representation
  • Attempted to collect wrong amount
  • GA
  • 30316
Web
XXXX XXXX XXXX is illegally trying to collect on a debt I originally had with Patriots Finance. This debt was in collection with Patriots in XXXX. I received a call from XXXX XXXX around XXXX of XXXX saying they were working with Patriots Finance to collect the debt. I offered them a settlement at that time not knowing they had purchased the debt from PF. A month letter, I get a credit update saying I owned XXXX XXXX a loan balance from XX/XX/XXXX. XXXX XXXX is claiming I have an open loan with their company. I have never filed any request or signed up for any loan with XXXX XXXX. They purchased a debt and turned it into an open loan with payments due. This is illegal. This debt was in collection for 4 years and now they are saying it is a current loan with missing payments. I reached out to the company and they refuse to adjust my credit report. This has caused me financial problems and a personal hardship. I have contacted the FBI and an Attorney to investigate the matter.
06/30/2020 No
  • Payday loan, title loan, or personal loan
  • Installment loan
  • Incorrect information on your report
  • Account information incorrect
  • GA
  • 30157
Web
My credit report hasnt been updated since XXXX. I tried to open my account online and the website has been taken down. It looks like their doors were shut and items auctioned off. I cant find who owns the loan now, have no idea what my account balance is. But my monthly bank drafts are coming out - dont know where they go though. I will be stopping the draft until I can locate the creditor and get an account update
03/17/2019 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Account status incorrect
  • GA
  • 30188
Web
I have a personal loan from Patriot finance. They are incorrectly reporting that my loan is a derogatory status and showing as many days late. We have a payment agreement and I am paying as agreed and my account does not reflect this.
11/06/2018 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Improper use of your report
  • Credit inquiries on your report that you don't recognize
  • GA
  • 30252
Web
11/22/2016 Yes
  • Payday loan
  • Applied for loan/did not receive money
  • GA
  • 30319
Web