| 04/21/2015 |
No |
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- Cont'd attempts collect debt not owed
- Debt is not mine
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Web |
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On XXXX/XXXX/XXXX I was injured at work, resulting in TX workers compensation claim numberXXXX ( now updated to claim numberXXXX ).
Despite providing the WC claim info to XXXX XXXX XXXX XXXX XXXX XXXX multiple times, they repeatedly billed me for services rendered.
My WC Adjuster even contacted them XXXX/XXXX/XXXX to advise that they could not bill me ( see attached ). Instead of correcting the matter, they turned me over to collections.
As I communicated to the XXXX XXXX XXXX XXXX XXXX 's billing department multiple times in XXXX -- and to the collections company Patient Account Services , LLC in XXXX -- this is not a valid debt. Over the past two years I have made multiple attempts via phone, fax and mail to correct this matter with both XXXX XXXX 's and with Patient Account Services without success.
The treatment provided by XXXX XXXX XXXX XXXX XXXX on the date of service XXXX/XXXX/XXXX was related to a valid Texas Worker 's Compensation claim ( see attached ). Pursuant to the Texas Worker 's Compensation Act, Section XXXX, neither PAS nor XXXX XXXX XXXX XXXX Hospital are allowed by law to bill me for services provided.
Attached is a letter sent from the Worker 's Comp adjustor to XXXX XXXX 's on XXXX/XXXX/XXXX stating this fact. I am unclear this company continues to pursue collections against me for this illegitimate debt. This inaccurate account should NEVER have been transferred to collections. Not only have both XXXX XXXX and PAS attempted to collect on this illegitimate claim, but have reported false data to the XXXX and XXXX credit bureaus.
I am in the middle of buying a house and this inaccurate collections account is impacting my ability to do so. This account must be deleted, and the reports retracted from the Bureaus, immediately.
Additionally, I would like to receive written communication from the company stating that they will discontinue collections and delete the reports from the bureaus.
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| 05/20/2015 |
Yes |
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- False statements or representation
- Indicated committed crime not paying
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Web |
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i was admitted into the hospital XXXX XXXX XXXX XXXX XXXX through the emergency room on or about XXXX XXXX, 2014 I receive Medicare/Medicaid and gave the hospital my Medicare/caid card I was in the hospital for 4 days Medicare/caid paid for my emergency room visit and hospital stay and they notified me of that fact, another company contacted me name Patient Account Services ( PAS ) address XXXX XXXX XXXX XXXX XXXX . XXXX XXXX, XXXX XXXX phone XXXX stating I owe for emergency room services in the amount of {$1100.00} to XXXX XXXX XXXX XXXX. XXXX XXXX date XXXX/XXXX/2014 and that they was reporting this account to the credit reporting agencies XXXX, XXXX and XXXX I did in fact inform these people that Medicare/Medicaid had in fact paid XXXX for my emergency room visit and hospital stay for XX/XX/2014-XX/XX/2014 and mailed them proof. I also informed them that they were committing Medicare fraud and that they were trying double/bill me to steal XXXX from me and i told them to cease and desist their fraud, they informed me that I could go to jail for non-payment of this debt ASAP and they did in fact report this fraudulent debt to the aforementioned credit reporting agencies and destroyed my credit, this is a fraud and this company is engaging in Medicare fraudulent activity against a vulnerable adult who is XXXX
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| 06/15/2020 |
No |
- Debt collection
- Medical debt
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- Attempts to collect debt not owed
- Debt was paid
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Web |
Older American |
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I had a medical debt with Patient Accounts Bureau/XXXX XXXX that was paid off on XX/XX/2020. The Payment was paid ( {$1500.00} + {$6.00} handling fee ). I have continued to receive collection calls. I have told them repeatedly this was paid off and I have been told each time the manager, XXXX XXXX, would call me to resolve this. Each time they call for payment, we go through the same deal, with them always saying XXXX XXXX will straighten it out. I have sent them ( repeatedly ) copies of the confirmation code and the account it was paid on to no avail. The only information that any of the collectors have been able to tell me is that maybe they applied it to another debt that I have with them. If this is the case why did the balance not go down on the other account and how are they able to take the money away from where I had applied it? I received no satisfactory answer other than XXXX XXXX would call me, which she has yet to do. XXXX, XXXX, XXXX is way to long for them to find my money, pay off my account and quit calling me regarding it.
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| 03/11/2022 |
No |
- Debt collection
- Medical debt
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- Written notification about debt
- Didn't receive notice of right to dispute
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Web |
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Im disputing a claim from XX/XX/2020 when I was in the emergency room. I two insurance. I have primary insurance XXXX XXXX and my secondary is Medically Needy through Medicaid. My eligible following periods was XX/XX/2020 TO XX/XX/2020. Please see attachment below showing eligibility during that year. The XXXX XXXX XXXX XXXX XXXX billing department told me that I did I had a zero balance and they had both of my insurance listed. Your company has put me in the collection with inaccurate information. I attached proof of my secondary. I need this error corrected immediately. Im in the process of purchasing home. I find out about the collection wile Im in the process of purchasing a home from where my loan officer pulled my credit. Thank you for your assistant in this matter. Please feel free to call me to help me with this inaccurate information that was reported to the collection agency and credit bureau.
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| 03/21/2016 |
Yes |
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- Cont'd attempts collect debt not owed
- Debt was paid
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Web |
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We represent XXXX and XXXX XXXX. Despite being provided on multiple occasions with insurance information, XXXX XXXX XXXX has continually refused to bill the XXXX ' medical insurance company, and now their automobile insurance company, for bills that resulted from an automobile accident. It has assigned these accounts to XXXX different collection agencies, the most recent being XXXX XXXX XXXX and Patient Account Services, both of XXXX, Florida. Further, despite instructions to the contrary, these collection agencies have refused to cease communication with our clients and to communicate with us, the law firm. As recently as today, XXXX XXXX, 2016, Patient Account Services contacted our clients via telephone.
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| 01/18/2016 |
Yes |
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- Communication tactics
- Used obscene/profane/abusive language
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Web |
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Agent from Patient Account Services ( PAS ) called my cell phone, demanding payment of XXXX. Without letting me speak after I had asked what the debt was for, the agent rudely asked if I knew " how much money '' I had in the bank, and preemptorily said he would write me off as " refusal to pay '' then hung up. I had no chance to ask any questions, provide or receive any relevant information, etc.
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| 04/16/2015 |
Yes |
- Debt collection
- Other (i.e. phone, health club, etc.)
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- Cont'd attempts collect debt not owed
- Debt was paid
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Web |
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I have paid this debt in full as of XXXX XXXXXX/XX/2015 to XXXX. The unpaid collection continues to be reported by Patient Account Services. I requested a verification of the debt and received a response dated XXXX XXXX XX/XX/2015 stating the current balance on this account is still {$1000.00}.
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| 07/19/2017 |
No |
- Debt collection
- Medical debt
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- Attempts to collect debt not owed
- Debt is not yours
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Web |
Older American |
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XX/XX/2017, {$700.00}, XXXX XXXX, Which My Medicare Insurance Company Said I Do Not Owe To XXXX XXXX. I Have Asked Them Not To Call Me Again. They Have Called Me And Harassed Me 5 Times About This Claim. I Have Also Contacted A Law Firm That Specializes In Debt Collection Harassment.
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| 03/17/2016 |
Yes |
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- Communication tactics
- Frequent or repeated calls
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Web |
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I have had to go to the local XXXX for XXXX and then when I had received E-Coli, I did not have the money to pay the bills. After continuous calls from patient billing services, they have sent my collections to debt collectors.
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| 07/29/2015 |
Yes |
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- Communication tactics
- Called outside of 8am-9pm
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Web |
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Called before XXXX on XXXX ( XXXX ), XXXX ( XXXX ), XXXX ( XXXX ), and XXXX ( XXXX ). In addition, they are calling my cell phone using an auto dialer. In total, they have made XXXX auto dial calls.
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| 08/17/2015 |
Yes |
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- False statements or representation
- Attempted to collect wrong amount
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Web |
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| 06/21/2015 |
Yes |
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- Improper contact or sharing of info
- Talked to a third party about my debt
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Web |
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| 11/26/2014 |
Yes |
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- Cont'd attempts collect debt not owed
- Debt is not mine
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Web |
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| 08/05/2014 |
Yes |
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- Disclosure verification of debt
- Right to dispute notice not received
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Web |
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| 06/20/2014 |
Yes |
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- False statements or representation
- Indicated shouldn't respond to lawsuit
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Web |
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| 05/29/2014 |
Yes |
- Debt collection
- Other (i.e. phone, health club, etc.)
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- Disclosure verification of debt
- Not given enough info to verify debt
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Postal mail |
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| 04/27/2014 |
Yes |
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- Disclosure verification of debt
- Right to dispute notice not received
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Web |
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| 04/26/2014 |
Yes |
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- False statements or representation
- Attempted to collect wrong amount
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Web |
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| 03/21/2014 |
Yes |
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- Cont'd attempts collect debt not owed
- Debt is not mine
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Phone |
Older American |
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| 08/12/2013 |
Yes |
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- False statements or representation
- Attempted to collect wrong amount
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Web |
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