PARSON BISHOP SERVICES, INC CFPB Complaints

2000 Latest Complaints

Date Received	Timely Response	Product	Issue	State / Zip	Submitted Via	Tags
11/09/2019	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Incorrect information on your report Account status incorrect	NY 11727	Web
Parson-Bishop Services , Inc. put a derogatory mark on my credit report saying that I have an outstanding, unpaid balance with XXXX XXXX for {$490.00} ( was co-pay for XXXX XXXX XXXX. I had paid this by check back in XXXX. My check was cashed and I have the images of the cashed check. Also, I tried to dispute it with XXXX and they make it impossible to dispute anything on their web site. They go through a few steps to verify previous addresses, phone numbers, etc to make sure it is really you, then they tell you that you could not be verified and are not allowed to file the dispute unless you sign up for an account with them. This should be illegal. I was able to file a dispute on XXXX web site with no problems and they didnt try pulling any tricks. Furthermore, I have contacted XXXX at XXXXXXXX XXXX and she confirmed that I did indeed pay {$490.00} in XXXX and that I indeed was paid completely and have no balance. I also called Parson-Bishop, explained everything and how they made a mistake and they said theyd look into it and call me back but never did and now I cant even get a hold of a live person again. My credit score was XXXX 2 days ago and now it dropped to XXXX in 1 day because of their fraudulent and false report to my credit report. I was in the process of looking at new houses and was quoted a very good interest rate because of my score and now my rate might go up and cost me more money because of their mistake. They should be able to sued or fined for this. And the credit reporting agencies just as guilty for doing no due diligence and just changing your score based on some accusation that I didnt pay a bill, which I did pay months ago, and giving me no say or due process to present my case, and making it impossible ( in the case of XXXX ) to even do so. Something has to be done about this. These companies have too much power to ruin peoples lives with no accountability on their part. The government should never let this happen, yet they allow it.
04/27/2020	Yes	Debt collection I do not know	Attempts to collect debt not owed Debt is not yours	CA 94585	Web
I have lived in the House XXXX XXXX XXXX XXXX House from XXXX Fall to Spring XXXX for my fist year at the University XXXX XXXX. The XXXX is attempting to charge me almost {$2800.00} USD for unknown reasons and they kept my deposit that was about {$570.00} USD. When I contacted them for proof of the the charge via email, they sent me false invoices that clearly looked made up or sent a screenshot of cart. I can provide these emails to you or forward the emails. I have tried to dispute this charge many times with the XXXX but they sent me to collections and I have no money to pay a debt I do not owe of almost {$280.00}. I am not the only one in this situation, about 50 other guys that were in the XXXX were charged either the same amount as me or almost {$1000.00XXXX XXXX We have a XXXX group and all of the guys have sent a picture of the invoice from the collection. The only way the collection agency was able to get my personal information was because I signed a lease for another year which would have been Fall XXXX to Spring XXXX but did not end up happening and got terminated. I also have a official document signed that I am not affiliated with XXXX XXXX XXXX and have no responsibilities with them since they tried charging me for a ridiculous amount of money. I am also a student going to California XXXX XXXX Pursuing a degree in XXXX XXXX and working full-time, in my history of credit and monthly payments have always been on good standing. I attempted to dispute this charge on XXXX but they were not able to get rid of this charge.
04/30/2021	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Incorrect information on your report Account information incorrect	NC 28376	Web	Servicemember
On XX/XX/XXXX after repeatedly speaking with XXXX XXXX and XXXX XXXX about an ER visist that was billed as an in office visit I was told the billing code would be corrected snd a new bill would be sent. I paid mhy last payment of XXXX and was told that was all I needed to do. On XX/XX/XXXX PARSON BISHOP SERVICES has flagged your account as Collections. XXXX XXXX XXXX, XXXX. Unbeknownst to me the corrected bill was sent too late to XXXX. Again I get both companies on a three way call and find out the billing code was correct however XXXX made a mistake after telling me it was fixed. PARSON BISHOP SERVICES never reached out to me as they used an address I haven't lived in since XXXX. Nor did the contact XXXX XXXX who had the correct address as we had been in touch. The amount owed was reported was incorrect as I had made 3 payments and was told I was good. The amount I paid yesterday due to XXXX error was {$140.00} dollars I was told that XXXX XXXX would have debt removed as the error was not my fault and no bothered to communicate with me that XXXX hadn't paif the remaining balance as they previously stated they would. No One not even XXXX XXXX who know my correct address bohered to reach out to me. After XXXX fix the bill I will be refunded but the bill is paid in full.
11/16/2017	Yes	Debt collection Other debt	Took or threatened to take negative or legal action Threatened or suggested your credit would be damaged	TN 38053	Web
XX/XX/XXXX - Collection agency ( Parson Bishop Services ) contacted me regarding a false charge of {$240.00} with XXXX XXXX. I explained that bid was accepted, but soon after 2 weeks I realized I did not want to take part of this organization and thus forfeited any communication with organization. I never attended any meetings, events, or pledge ceremony held by XXXX XXXX. I asked collection agency for proof that I signed anything and they have yet to respond. They threatened to report it the credit bureaus and insisted that my credit would be damaged for 7 years. XX/XX/XXXX - I received another call from XXXX XXXX XXXX XXXXregarding attempt to collect debt and another threat was made saying that they will be reporting me to credit bureau by XXXX XXXX if debt is not paid. On this date I sent a letter of dispute via email to email provided by collection agent requesting for signed paperwork stating that I am indeed responsible for this debt. Collection agency has yet to reply and provide proper verification. At least 3 more calls have been placed after XX/XX/XXXX. I have also contacted said organization and they insist I am responsible although I was not involved with them in any manner.
08/22/2019	Yes	Debt collection Medical debt	False statements or representation Attempted to collect wrong amount	IN 470XX	Web
The company I obtained my XXXX XXXX for did not do a thorough job writing out the diagnosis and recommendation. It has caused years of hardship trying to get insurance to pay for items needed for my XXXX, a required medical need. They are hindering this process yet again as insurance is now saying they will not approve any further medical equipment until they have a proper recommendation stating the type of machine needed and detailed information so that the correct machine can be ordered. Our current machine is obsolete. Therefore we have to now get a new machine. We have asked the sleep study facility for this information as it was not on the original recommendation and that is standard operating procedure. They are refusing to see me or provide this information saying we owe them money. We do not owe them money, we had a {$50.00} co pay and it was paid. Further, their company did not bill insurance and because that statue of limitations has passed they are trying to collect from us. We did not have a {$230.00} co pay we had a {$50.00} co pay at the time.
08/28/2018	Yes	Debt collection Other debt	Written notification about debt Didn't receive notice of right to dispute	OR 97225	Web
Was contacted in XX/XX/XXXX about a sorority debt that was due. Was told that I had to create a payment plan and they insisted I put it on a credit card if I could not pay it out of pocket. I was never given a written notice about the amount of the debt, or any additional information such as the right to dispute the debt. After giving them credit card information I realized I had the right to dispute but they had already subtracted money I didnt have from my credit account. The debt is now {$5300.00} and I dont know how much it was to begin with due to not having a written or official notice of this debt or any account number to track it. I do not owe this debt and was forced into paying it because they insisted I had to. I called them again in XXXX and they did not answer.
07/06/2015	Yes	Debt collection Medical	Communication tactics Frequent or repeated calls	OH 45011	Web
I keep getting calls for a XXXX XXXX. I do not know who she is and when I have called and asked for calls to stop, they continue. On XXXX/XXXX/15, at XXXX, I received a voicemail message from XXXX XXXX @ XXXX and he stated that because my voicemail picked up I was acknowledging that I was the debtor. He left the mini miranda and stated that he needed to speak with XXXX XXXX regarding a personal business matter. I called and asked that my number be removed, I was questioned as to why she would give my number when legally all he can ask me is the debtor 's Address, phone number and place of employment. I want the calls stopped now! I have had my cell phone number for 10 years and get repeated calls for this person.
09/20/2015	Yes	Debt collection Other (i.e. phone, health club, etc.)	False statements or representation Attempted to collect wrong amount	TX 78240	Web
My fraternity dues ' debt was sent to Parson Bishop for collection, though the amount they are stating is incorrect. They are saying I owe {$650.00} when I have an e-mail from the original creditor stating I only owe {$290.00} for the XX/XX/XXXX semester. They are charging me an additional semester ( XX/XX/XXXX ) for which I was already terminated and did not take any part of. My debt was recently reported on my credit and dropped my score over XXXX points. I was unable to pay before because of my low income, but have recently deferred my student loans while I get my XXXX, and plan to use those funds to pay off my debt.
07/29/2021	Yes	Debt collection I do not know	Communication tactics Used obscene, profane, or other abusive language	TX 77550	Web
Called Approximately at XXXX CST and politely asked said Hello is this XXXX XXXX then I began to ask what company she was with. She refused to answer until finally she stated she worked with Parson-Bishop. I then proceeded to ask what this was in regards to and she responded with This is not a sales call and then I proceeded to ask what she was wanting and she then stated When you want to stop acting XXXX give me a call back and then proceeded to hang up the phone.
09/22/2016	Yes	Debt collection Medical	Disclosure verification of debt Not given enough info to verify debt	GA 44137	Web
I have requested debt validation information from Parson Bishop National Collection and have not receive any legal documents that show they have the right to collect on this debt or where it came from. They have reported this un validated information to my credit report
04/29/2021	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Incorrect information on your report Information belongs to someone else	NC 28376	Web	Servicemember
Recieved an alert for a collection I have no knowledge of or what it is in regards to by PARSON BISHOP SERVICES has flagged your account as Collections on XX/XX/2021Was never informed on what or with who this is concerning.
05/24/2022	Yes	Debt collection I do not know	Attempts to collect debt not owed Debt is not yours	TX 78754	Web

10/05/2021	Yes	Debt collection Medical debt	Written notification about debt Didn't receive enough information to verify debt	NC 28314	Web

08/26/2021	Yes	Debt collection Medical debt	Written notification about debt Didn't receive enough information to verify debt	NC 28314	Web

05/18/2021	Yes	Debt collection Other debt	Attempts to collect debt not owed Debt was paid	IL 60543	Phone

04/22/2021	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Incorrect information on your report Information belongs to someone else	NC 28301	Web

08/09/2019	Yes	Debt collection I do not know	Communication tactics Frequent or repeated calls	FL 32550	Referral

05/30/2019	Yes	Debt collection Other debt	False statements or representation Attempted to collect wrong amount	TN 37214	Web

02/19/2019	Yes	Debt collection I do not know	Communication tactics Used obscene, profane, or other abusive language	KY 410XX	Web

08/23/2018	Yes	Debt collection Other debt	Attempts to collect debt not owed Debt is not yours	NJ 07726	Web

12/05/2017	Yes	Debt collection Other debt	Attempts to collect debt not owed Debt is not yours	CA 91356	Web

04/07/2016	No	Debt collection I do not know	Communication tactics Threatened to take legal action	IN 47022	Web

03/11/2015	Yes	Debt collection Medical	Cont'd attempts collect debt not owed Debt was paid	PA 18708	Web

01/26/2015	Yes	Debt collection Other (i.e. phone, health club, etc.)	Cont'd attempts collect debt not owed Debt was paid	OH 45042	Phone

12/23/2014	Yes	Debt collection Other (i.e. phone, health club, etc.)	Cont'd attempts collect debt not owed Debt was paid	GA 30004	Web

09/25/2013	Yes	Debt collection Other (i.e. phone, health club, etc.)	Disclosure verification of debt Right to dispute notice not received	PA 18103	Web