| 04/12/2016 |
Yes |
- Other financial service
- Credit repair
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Web |
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My husband and I needed credit consultation and called Parkview credit on XXXX/XXXX/XXXX and spoke with XXXX XXXX ( XXXX ) about their services. She explained that they had two methods of payment that were available for the service. She also explained that we had to pay an initial fee of {$110.00} for the credit reports. She also disclosed that the items on our report were not overwhelming and should not cost as much as other clients that they 've serviced. After our conversation and payment of {$110.00}, she transferred us to speak with XXXX XXXX ( XXXX ) who would be our credit counselor.
We spoke with XXXX XXXX and he also disclosed that our reports were not overwhelming. He explained and went over XXXX items on both of our reports combined. He explained that we would pay for XXXX items on my XXXX credit reports for {$470.00} and XXXX for the items on my Husband 's XXXX credit reports for {$370.00}. We paid a discounted fee of {$720.00} for both reports and were sent agreement that stating that XXXX would work on the items ( per paragraph XXXX, XXXX & XXXX of the contract ). It also stated that if we opted to continue additional service after these services were rendered and fully completed, we could continue for {$89.00} a month in Exhibit A.
On XXXX/XXXX/XXXX, they said letters were sent out on our behalf to the credit bureaus and we would need to send any updates that we received ( as per paragraph XXXX of the contract ). By XXXX, we had not received at least XXXX report update from each credit bureau and were waiting on the remaining updates. On XXXX XXXX, XXXX, I noticed a charge to my credit card of {$170.00} from this company. We attempted to log into the portal to see what was going on but were unable to get through because there was a form that required our signature. We did not sign anything and immediately emailed XXXX and the support center because they were not available by phone.
We heard back from XXXX on Monday from a new number ( XXXX ext XXXX ). He said that the charge was because they had sent out XXXX rounds of letters to the bureaus. I asked him to explain where it stated that only XXXX rounds of letters where to be sent out in the contract because the contract stated that we paid him to work on the XXXX and XXXX items of which were to be rendered and fully completed before we agreed to continue additional services ( Exhibit A of the contract ). He could not show us the " XXXX rounds of letters '' stipulation in the contract.
After back and forth conversation, XXXX ( XXXX 's Manager ) called us from XXXX and said he would credit us {$89.00} dollars because XXXX made a mistake with the amount of the continuation fee explanation. We then asked him to explain the contract terms. He said that we agreed to XXXX rounds of letters but he could not to tell us where this was in the contract either. He said we were in our XXXX round of letters which is why they charged us the continuation fee even though we had not to agree to it nor were the contracted services completed and fully rendered. I asked him how that was possible when we have n't received at least XXXX copy of our reports for each bureau. He said they send out letters anyway.
XXXX said he would give us a {$89.00} credit. I told to him that this was a scam and to refund our money back. They canceled our services, only gave us back the {$170.00} but still have not refunded the {$720.00} and {$110.00}.
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| 03/04/2016 |
Yes |
- Other financial service
- Credit repair
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Web |
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I was scammed by Park View Credit. I was having a difficult time buying a house because of a foreclosure on my credit report and another item. On XXXX XXXX, 2015 Park View Credit called me and promised they can remove the foreclosure and the other item off of my credit for a fee of only {$350.00}. During a long phone conversation, Park View Credit promised me they would refund me the {$350.00} if they ca n't remove the foreclosure and the other item off of my credit. Park View Credit also promised me that they can remove the items off of my credit in two to six months for the same {$350.00}. Park View Credit offered me an optional service for {$89.00} after the first two months. I made it clear to the sale representative on XXXX/XXXX/2015 I did not want the optional service for {$89.00}.
Park View Credit told me that I will receive letters from them and from the credit reporting agencies that show that they have been working to remove the items off my credit. I did not receive the letters from Park View nor did I receive any letter from any credit agency. I checked my credit and the items are still under my credit report.
On XXXX XXXX Park View Credit started charging me the optional {$8900.00} that I said I did not want. I called customer service and I was told that Park View Credit has not removed the foreclosure off of my credit. I was told if I still want them to remove the foreclosure I will have to pay them the {$8900.00} until they can remove it. I canceled the service for breach of contract and requested a refund ; Park View Credit refused to refund my money.
Park View Credit lied to me over the phone ; they lied to me to trick me into signing up for a service that they never had any intention of delivering. Now they tell me that they ca n't remove the foreclosure and the other item off of my credit but they are not refunding my {$350.00} plus the additional {$8900.00}.
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| 06/18/2017 |
No |
- Credit reporting, credit repair services, or other personal consumer reports
- Credit repair services
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Web |
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On XXXX/XXXX/XXXX I search the internet trying to find a mortgage company that would finances someone with a low credit score. And I came across a website that was set up like the federal government. That stated XXXX had a program that would help consumer with a low credit score buy a house. But, you had to fill out their form so that they could run your credit report to see which of their plans would work best. Will I fill out the form and was DENIED. Then less then 10 minutes later I received a call from XXXX XXXX XXXX XXXX XXXX XXXX representing their self as been afflicted with the Federal government ( XXXX XXXX department assistant consumer with getting approved for XXXX housing program. They promise me after reviewing my credit that they could get my credit score repair to at lest 80 to 100 point from what it was. I asked what was their process and how long should I expect to see any changes. And I was inform that base on my credit it should n't take them no longer then 3 to 4 months. I question them about a judgment for past due rent. And they told me that I did n't have to pay it that they could get it removed. After all their gran promise the total me that their fee was {$500.00}. and it was refundable if I was n't satisfied. I have tried emailing and calling to request my refund with no reply. All they did was mess my credit up worse then when I was.
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| 10/06/2017 |
No |
- Credit reporting, credit repair services, or other personal consumer reports
- Credit repair services
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Web |
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XXXX XXXX XXXX charged my credit card {$450.00} in XXXX XXXX and was to have completed my account within 6 months. I watched from my online account and saw XXXX activity, contacted them and all the information I had sent them via emails were supposedly not received and started all over at that time. It 's been since XXXX and once again I have heard nothing so I tried to reach them via email and phone and none of my messages are getting through.
XXXX XXXX XXXX XXXX XXXX XXXX, tx. XXXX XXXX ext. XXXX
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| 12/22/2015 |
Yes |
- Other financial service
- Credit repair
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Web |
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Signed up with Park View Credit to repair credit on XXXX XXXX, 2015. As of XXXX XXXX, 2015, they have not done anything. I was told by XXXX XXXX that the {$59.00} XXXX fee to pull credit ) would be deducted from fee of services. The price that I was given by XXXX did not include a deduction of the {$59.00}. XXXX XXXX said it would take 45 days but, as of XXXX/XXXX/2015, they have not done anything. This company has received {$400.00} and have failed to do what their contract states.
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| 04/05/2017 |
Yes |
- Other financial service
- Credit repair
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Web |
Servicemember |
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i was tolled i would have a credit score of XXXX at the end of six months.by the Customer Support Specialist worked on my case. which she no longer works their.. in fact they lowered my score ... nothing changed. they keep disputing things that i was paying on like my car payment, my credit card, etc. they company is parkview credit.
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| 01/22/2018 |
No |
- Credit reporting, credit repair services, or other personal consumer reports
- Credit repair services
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Web |
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credit was to be repaired for myself. the contract included for me making payment, my debts will be paid and my credit score will increase. I received a call from a collector, I tried calling PARK VIEW CREDIT and the line has been disconnected. unable to reach them, I am reaching out to you for assistance
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| 09/12/2016 |
Yes |
- Other financial service
- Credit repair
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Web |
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I was charged {$170.00} for no reason. Five months ago I paid over {$500.00} for their services which yielded nothing for my, or my husband 's, credit scores. I was given no warning of the charges and now I ca n't make a my car payment. I 've left a voicemail and have n't received any word back.
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| 11/13/2019 |
No |
- Debt collection
- Medical debt
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- Communication tactics
- Frequent or repeated calls
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Web |
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Repeatedly calling me even on weekends
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| 03/10/2023 |
No |
- Credit reporting, credit repair services, or other personal consumer reports
- Other personal consumer report
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- Improper use of your report
- Reporting company used your report improperly
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Web |
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| 05/07/2021 |
No |
- Debt collection
- Credit card debt
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- Attempts to collect debt not owed
- Debt is not yours
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Web |
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| 11/02/2017 |
No |
- Credit reporting, credit repair services, or other personal consumer reports
- Credit repair services
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Postal mail |
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| 12/27/2016 |
Yes |
- Other financial service
- Credit repair
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Phone |
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| 11/20/2015 |
Yes |
- Other financial service
- Credit repair
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Phone |
Servicemember |
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