OS National, LLC CFPB Complaints

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2000 Latest Complaints
Date Received Timely Response Product Issue State / Zip Submitted Via Tags
09/02/2022 Yes
  • Mortgage
  • VA mortgage
  • Closing on a mortgage
  • TN
  • 37130
Web Servicemember
The only action taken from this company is that its not their responsibility. I closed on my house which was brokered by XXXX XXXX and sold from open door. I reached out to them many times to try to resolve the issues. I signed a lead paint disclosure but never a led pipe disclosure. Our house is filled with lead pipes. The disclosures stated nothing was wrong with this house. My agent XXXX XXXX told me the house had all new plumbing. Obviously a lie. The broker from XXXX XXXX and my agent waived my right to an inspection and gave me report from the buyer who backed out. The home inspector left out the led pipes, the mice infestation, the rotted wood, The faulty electrical, The asbestos ceilings, the asbestos insulation which the covered up with fresh cotton bating insulation. The landfill in the backyard from the people who remolded the house, The fact that a horder lived here before me. I honestly have no idea how much all these repairs will take to finish. But the disclosure statement I received from them mentioned none of these things. XXXXm seeking damages not just for repairs but from negligence & emotional distress. For the lead contaminated water my young children used to shower in, brush their teeth, For the unsanitary conditions we have been forced to live in. The mice ended up chewing the fuel pump line on our XXXX XXXX and we had to buy a whole new work truck. Im seeking the full amount of cost for the truck. My children father hasnt been able to work this year as usual because we have been working on this house non stop so it can be livable for children. Given we own our company and he is the only employee we lost many customers. Im seeking damages for lost wages for 2022 of {$220000.00} dollars plus damages for the long standing customers who will no longer use our services of {$170000.00} per year for the next five years. My initial offer for a settlement is {>= $1,000,000} ; total.
03/28/2022 Yes
  • Money transfer, virtual currency, or money service
  • Domestic (US) money transfer
  • Money was not available when promised
  • SC
  • 29644
Web
OS National is the closing company who was in charge of closing on the sale of my home. I signed my closing documents on Wednesday XX/XX/XXXX. It was a mail away closing so the other party signed on XX/XX/XXXX. The company has not wired or even initiated a wire to my account for the funds. I have reached out to several people at OS National where there has been no response on the issue other than we will look into it. I have a new home I am closing on XX/XX/XXXX and these funds are needed to be able to close. They can not send me a confirmation number for the wire they supposedly sent. The amount being sent to me is {$18000.00} and {$15000.00} was to be sent to my closing attorney for my new home. Neither of us have funds. XXXX XXXX at OS National was in charge of my closing and she has been nothing short of nasty about all of this! She has tried to change the final HUD document after I signed to add fees she " forgot to add '' previously. This company is so unprofessional and they do not care about the client.
02/20/2023 Yes
  • Mortgage
  • FHA mortgage
  • Closing on a mortgage
  • GA
  • 30152
Web
08/26/2022 Yes
  • Money transfer, virtual currency, or money service
  • Domestic (US) money transfer
  • Fraud or scam
  • TX
  • 78218
Web Servicemember
01/31/2022 Yes
  • Mortgage
  • Other type of mortgage
  • Trouble during payment process
  • CO
  • 80013
Phone Older American