Orion Portfolio Services, LLC CFPB Complaints

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2000 Latest Complaints
Date Received Timely Response Product Issue State / Zip Submitted Via Tags
05/05/2020 Yes
  • Debt collection
  • Other debt
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • FL
  • 328XX
Web Servicemember
I am a receipt of XXXX XXXX XXXX XXXX XXXX XXXX unsigned response to CFPB complaint XXXX, dated XXXX XXXX, where your have stated quote, " XX/XX/XXXX ( Via CFPB Portal ) XXXX XXXX XXXX XXXX XXXX XXXX, XXXX XXXX XXXX, FL XXXX Re : Our Reference No. Creditor XXXX Dear XXXX XXXX : Orion Portfolio Services LLC Former Creditor : XXXX XXXX XXXX Account No. : XXXX XXXX XXXX XXXX XXXX XXXX XXXX has received your complaint dated XX/XX/XXXX filed with the Consumer Financial Protection Bureau. XXXX has researched this matter and the findings are set forth below : The above-referenced account is closed in XXXX XXXX. It is XXXX intent to have no further communication with you regarding this matter. Further inquiries may be directed to Orion Portfolio Services LLC at XXXX XXXX XXXX XXXX. XXXX, XXXX XXXX, XXXX, GA XXXX. We appreciate the opportunity to respond to your inquiry. Very truly yours, XXXX Consumer Affairs '' According to the Fair Debt Collection Practices Act ( FDCPA ), any debt collector who contacts a consumer claiming they owe payment on a debt is required by law to tell the consumer certain information about the debt. That information includes : The name of the creditor The amount owed That you can dispute the debt That you can request the name and address of the original creditor, if different from the current creditor. On XX/XX/XXXX at approximately XXXX XXXX, XXXX XXXX XXXX made initial contact calling from XXXX XXXX, the representative stated he was calling from XXXX XXXX XXXX and at no time during the conversation did the representative provide the amount owed, that l could dispute the debt, that l could request the name and address of the original creditor, if different from the current creditor. Furthermore, ( FDCPA ) states that if the debt collector doesnt provide this information when they first contact you, they are required to send you a written notice including that information within five days of the initial contact. If the agency contact me on XX/XX/XXXX and their only response is acknowledging my CFPB complaint XXXX, dated XXXX XXXX, would indicate that they are in violation of the ( FDCPA ). XXXX XXXX XXXX is required to send a written notice including that information within five days of the initial contact which would be XX/XX/XXXX. Because XXXX has fail to respond in a timely manner, revealing a violation, I am resubmitting my complaint to add a new finding. The CFPB has informed me from previous complaints that an agency should not combine new and separate complaints as duplicates. For the agency to provide only the response, quote, " This account is closed in XXXX XXXX. It is XXXX intent to have no further communication with you regarding this matter. '' " Further inquiries may be directed to XXXX XXXX XXXX XXXX at XXXX XXXX XXXX XXXX. XXXX, XXXX XXXX, XXXX, GA XXXX. ", Is insufficient and does not provide any standard set forth by the ( FDCPA ). Please note that Orion Portfolio Services LLC did not contact me, XXXX is the one who made initial contact and XXXX should be held accountable and follow the provisions and requirements set forth by the ( FDCPA ). Up to this point, I am still waiting for the information XXXX Is required to provide and not to be pushed off to the current creditor. If the agency log this complaint as a duplicate I will have no other choice but to move forward with expanding thisnew and separate violation.
02/09/2018 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • FL
  • 33196
Web
On XX/XX/XXXX, after being alerted by my credit monitoring service that there was a " collection '' on my credit reports, I contacted XXXX XXXX XXXX to inquire about the " collection '' they placed on my credit reports on behalf of Orion Portfolio Services in the amount of {$330.00}. XXXX XXXX XXXX ( XXXX ) informed me the collection was for a XXXX account from XXXX at XXXX College XXXX XXXX, XXXX XXXX, XXXX, NY XXXX. I explained to XXXX that I never lived at XXXX College XXXX XXXX, XXXX XXXX, XXXX, NY XXXX and that in XXXX and prior, in live in XXXX, MD. I asked XXXX what information they had that linked this account to me, was there a date of birth or social security number? They stated that the only information they had linking the account to me was my name and that address. I explained again that i had never lived at the address and that address does not appear on my credit report. On XX/XX/XXXX, I sent XXXX a certified letter asking XXXX to provide evidence linking me directly to this collection account and validating this collection/debt. I specifically asked for personal identifiable information linking me to the collection account such as a social security account and/or a date of birth. I also asked for an itemized bill detailing the services that were provided that resulted in the {$330.00} in debt. In response to my request, I simply received an " Account Summary '' from XXXX showing charges in the amount of {$330.00}, charged to XXXX XXXX at XXXX College XXXX XXXX, XXXX XXXX, XXXX, NY XXXX. I called XXXX to inquire about the account since the account number was on the bill XXXX sent me. XXXX stated they no longer had access to that information because Orion Portfolio Services. I then called Orion Portfolio Services and they refused to speak with me only referring me to XXXX. I then disputed the collection with the 3 credit collection agencies. Both XXXX and XXXX have removed the collection from my report but XXXX states that XXXX has verified the collection as accurate and refused to remove that collection from my report even though there is no personally identifiable evidence to link that collection account to me. XXXX states that they do not need personally identifiable information to link a collection to an individual, they only need the reporting company to confirm the information is accurate. On XX/XX/XXXX, I sent XXXX another registered letter asking again to provide evidence validating this debt/collection and asking them to remove this collection from my credit report. In response, on XX/XX/XXXX, XXXX sent my the same account summary of a XXXX bill but did not provide any evidence linking me to this account expect for my name, XXXX XXXX, on the account. I am simply requesting that XXXX look at the billing history of this account to determine who was paying the bill. I am requesting that XXXX remove this collection from my credit reports, specifically XXXX and provide me with evidence that this is my account. This collection is adversely affecting my credit.
03/20/2018 Yes
  • Debt collection
  • Other debt
  • False statements or representation
  • Attempted to collect wrong amount
  • PA
  • 19130
Web
Complaint Details : This complaint is in reference to a debt that is more than 7 years old and was written off in XX/XX/XXXX. I contacted XXXX ( company that handles credit reporting for Orion ) back in XX/XX/XXXX and spoke with XXXX and had an issue with her not being able to advise the history of this debt. How can you collect a debt only using the final bill with no billing history? Since then, I contacted the XXXX and the FTC regarding fair debt collection practices as XXXX could only advise the debt was valid, but could not advise how? In correspondence with the FTC, representation from XXXX advised the debt was charged off in XX/XX/XXXX ; meaning it should only remain on my credit report for ( 7 ) years with no money due. I called XXXX on XX/XX/XXXX and spoke with XXXX and XXXX and it was advised that the debt was written off. I called XXXX and spoke with XXXX, escalated the call to XXXX ( her manager ) and they all kept me on hold for over 45 mins with no resolution and much argument. I called back and spoke with XXXX and was advised of my account number. None of the reps could provide me with the history of the account, but I paid it as I'm in the process of purchasing a home and this has negatively impacted my credit report. This account has not appeared on my credit report since XX/XX/XXXX and only two bureaus are reporting this debt. This is against my rights as a consumer to report a debt that is more than 7 years old and I plan to escalate this as no rep could provide me with the history of the debt and only mailed me a statement of the bill with NO explanation of charges ; see attached. When I last had a home phone, this account had credits applied and there was a ( XXXX ) balance. Shouldn't the purchaser of the debt furnish the history along with the bill as part of the debt collection practice. Although I paid this, I am seeking an explanation of charges and for this to be removed entirely from my credit report effective immediately!!!! How can you ask for money and not know how the balance came to be so??? All I received was a bill from XXXX ( attached ) with NO explanation for account # XXXX. No one could provide me with the accuracy of the amount due and kept making false statement regarding the debt in question.
08/13/2019 Yes
  • Debt collection
  • Credit card debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • MA
  • 01702
Web
There is this account on my credit report from this company called ORIN PORTFOLIO SERVICES , LLC, there is also a different name which is XXXX XXXX XXXX XXXX XXXX. I have disputed this account with the credit bureaus and this dispute always results in the account being validated. This company claims that I owed some bank {$600.00}, and they are offering me to take off some amount of money if I pay them {$540.00}. First thing is that I have never heard of these two companies and I dont have any agreement with them saying that I have an obligation to pay them, I have two different letters from two different collection companies telling me that they own this account, which makes me think about who these people are. How can two different companies owe the same account at the same time? and as I was reading the letter from ORIN PORTFOLIO SERVICES, it says that they were hired by their own company to collect this debt, the other company that tells me that they own this account is called XXXX XXXX. If these companies are claiming that I owe them money then I want them to provide me with the original contract bearing my signature, I dont want a copy, I wont accept any copies of account statements or an itemized piece of paper because this is not enough to validate this debt. The FCRA says that a creditor or collection company must provide the consumer with the original contract signed in wet ink by the consumer in order to validate a debt. Like I said, I have never had an account with any of these companies and I am not paying a single dime until this account is validated the correct way. If this account cant be validated in the allowed time by law which is 30 days, then I want this account deleted from my credit report, I want these companies to send request to all the credit reporting agencies that they report to, to delete this account from my credit report immediately. I also sent a dispute letter to the original creditor of this account and they havent responded to my request for validation.
10/10/2018 Yes
  • Debt collection
  • Other debt
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • DE
  • 19805
Web
I was notified XXXX XXXX XXXX ( XXXX ) on XX/XX/2018 regarding an alleged debt on behalf of Orion Portfolio Services , LLC ( see attached ). At that time, I contacted XXXX via phone and written correspondence ( see attached ) stating that I have reason to believe I am not responsible for the debt that is being attempted to collect. I received a letter back from XXXX dated XX/XX/2018 ( see attached ) stating they are not currently handling the debt. XXXX, also, stated that if any information had been reported, they will request that the information be deleted. I spoke to XXXX on XX/XX/2018. At that time, XXXX stated that they closed the account and sent it back to Orion Portfolio Services , LLC ( " Orion '' ). I pulled my credit report on XX/XX/2018, and it reflected XXXX XXXX as a creditor on behalf of XXXX ( see attached ). The date reflected on the credit report was XX/XX/2018. XXXX XXXX XXXX has the same address as XXXX. I contacted XXXX XXXX XXXX via certified mail on XX/XX/2018, and I copied XXXX Dispute Resolution and Orion Portfolio Services , LLC ( see attached ). In this correspondence, I requested information verifying the debt. I received a correspondence from XXXX dated XX/XX/2018 ( see attached ). In this letter, XXXX states that the account was transferred to Orion Portfolio, and I needed to contact XXXX XXXX XXXX XXXX to discuss the account. The number listed on the correspondence is for XXXX XXXX XXXX. I received a correspondence dated XX/XX/2018 from XXXX XXXX XXXX XXXX XXXX ( " XXXX '' ) ( see attached ). In this letter, XXXX states they are collecting a debt on behalf of Orion.
05/06/2020 Yes
  • Debt collection
  • Other debt
  • Communication tactics
  • Frequent or repeated calls
  • FL
  • 328XX
Web Servicemember
On XX/XX/2020 at approximately XXXX hours I attempted to contact Orion Portfolio Services LLC, Compliance XXXX about account No. : XXXX______________________________________ I spoke with representative XXXX. When asking her what is the contact email for their company she stated " we do not have an email for a specific person. I'm stating that they are only have a general email. '' When asking if she had internal emails her response was " No sir ''. ______________________________________________ When asking her if her department has a compliance department she said yes and identified the person. When asking the representative what was the compliance officers contact information her response was " I'm sorry sir I can't give out that information, I apologize.__________________________________________________________________________________When asking the representative why would she not be able to give out the compliance officers number her response was " Because she only have an internal number. '' When asking the representative if the compliance officer had an outside email her response was " no she does not. " ________________________________________________________________________________________However attached to this complaint is the complete contact information for the compliance officer that is public record. _____________________________________________________________________________________________If possible, if the agency can explain why did their representative lie about information that easily found and is public record, through a XXXX search?
10/27/2020 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • TX
  • 768XX
Web Older American, Servicemember
I have been served a notice by XXXX XXXX, XXXX that they are going to collect {$620.00} from me. They state on their letter they are working on behalf of Orion Portfolio Services , LLC and the former creditor was XXXX XXXX. I have never done business with XXXX XXXX XXXX and am not certain what this is about, but due to the former creditor, I suspect it has to do with my time in XXXX, TX. In the fall of 2012, I worked for the XXXX XXXX XXXX XXXX, XXXX, TX and was assigned housing belonging to the school district. When I left the job in XX/XX/2012, I closed out the accounts associated with the housing, including the utilities. I did this in person in their offices. Later, I was notified by the utility that I owed them several months worth of electric bills for a period of time after I had left the premises and was no longer in the housing. I contacted them and let them know that this was not my debt and the problem was they had multiple addresses for the same houses and had mistakenly assigned this debt from another house to me. The assured me at the time they had cleared it up and I have not heard anything more about this issue until now. It is their responsibility of XXXX and Orion Portfolio Services to verity the accuracy of any efforts to collect a debt before sending out letters such as this. I am notifying the company, in writing, that I dispute this debt and will also notify them that I have filed a formal complaint against them. I have attached a copy of the letter they sent to me.
03/30/2020 Yes
  • Debt collection
  • Credit card debt
  • False statements or representation
  • Attempted to collect wrong amount
  • MN
  • 55429
Web
I owed a credit card debt with XXXX XXXX which was charged off and placed on my credit reports as a bad debt. The owner of the Debt is now Orion Portfolio services LLC in Georgia. Orion works with a third party collection agency XXXX. I sent a letter via email to XXXX to Mr. XXXX XXXX, a supervisor, on what I was requesting to settle the debt. I requested all information associated with this debt to be removed 10 calendar days after my payment and if they accepted these terms to send a letter on their letter head. I received a email back indicating Orion agreed to my terms accept sending the letter on their letter head. On XX/XX/XXXX I made the payment with a Mr XXXX who indicating he would be sending the information to Orion as a one off to get this removed from my credit report. On XXXX XXXX, XXXX XXXX XXXX placed a bad debt on all my credit reports for the same company ( XXXX XXXX ). Not being aware of XXXX I reported them as Fraud. I have since found out they work for Orion. I have made repeated calls to Orion, they refuse to let me speak with a supervisor or a manager. I have spoken to XXXX who indicated they sent the information to Orion on XX/XX/12. I spoke to XXXX who indicated they have not received payment. The 10 calendar days have expired and the original charge off is still on my credit reports.
03/19/2020 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • FL
  • 33624
Web
On XX/XX/XXXX, I received a letter dated XX/XX/XXXX from a debt collection company called XXXX XXXX XXXX. The letter itself states I have thirty days to dispute or pay a debt of {$170.00}, failure to communicate with them in thirty days results in admittance of debt, and that this debt was obtained from a creditor named Orion Portfolio Services LLC. Orion Portfolio Services LLC states they formally held this debt from a company called XXXX XXXX XXXX. As for my actions, I notified a credit bureau to place a temporary fraud alert to protect my identity, and I notified this XXXX XXXX XXXX that I am disputing the debt. I lived in XXXX and utilized XXXX XXXX XXXX as my power company from XX/XX/XXXX-XX/XX/XXXX. I never had a delinquent account with them and I paid off my final bill in XX/XX/XXXX ( I moved from XXXX, XXXX to XXXX at the end of XX/XX/XXXX ). This is the first time in almost thirteen years I've been notified of any type of debt, and I believe that one or more of the above companies is incorrect and possibly " scamming '' me.
12/30/2020 Yes
  • Debt collection
  • I do not know
  • Attempts to collect debt not owed
  • Debt is not yours
  • CO
  • 80013
Web
Sent me an email about ten year old debt and threaten to sue me Being up to date on your finances helps give you peace of mind. XXXX XXXX, we are writing to tell you about an important matter that should be resolved. It's possible that you weren't aware of your outstanding balance of {$89.00}, originally owed to XXXX. Learn about your options to resolve this. This was originally a check written to the XXXX. The check was presented for payment but dishonored by the bank. Orion Portfolio Services , LLC purchased this debt and has hired our company, XXXX to collect the balance due of {$89.00}. The balance due includes the face amount of the check, {$64.00}, plus a returned check fee of {$25.00}. Account Information Current Creditor : Orion Portfolio Services , LLC Original Creditor : XXXX Original Check Number : XXXX Check Amount : {$64.00} Returned Check Fee : {$25.00} Balance : {$89.00}
04/29/2021 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt was result of identity theft
  • CA
  • 92377
Web
Hello there is a company, XXXX that is requesting payment for two charges. One is for XXXX XXXX in the amount of {$610.00} and the other is for Orion Portfolio Services , LLC ( XXXX XXXX ) in the amount of {$400.00}. I was the victim of identity theft in 2008, when my ID was either lost or stolen. Someone obtain my ID and wrote fraudulent checks under my name. At the time the checks were written, my ID had expired and both companies still accepted the checks without a valid ID. Almost 13 years later, I'm receiving collection emails for a debt that was a result of identity theft. I want this company to stop reaching out to me asking for money. I have worked really hard to keep my credit excellent and I don't want anything on my credit report to tarnish my name. XXXX and Orion Portfolio Services LLC should be ashamed of themselves for going after someone that has been victimized.
04/28/2022 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • AL
  • 364XX
Web
I purchased a one year contract with XXXX XXXX XXXX and paid the full amount up front on the date contract was signed. I chose not to renew the contract. I informed my service technician several months before the contract expired and phoned XXXX that I would not be signing a new contract. More than six months after my contract ended I received a bill from XXXX for {$160.00} I again called them to inform them of their mistake. Approximately three months later I received another bill, I wrote on the bill that I didnt owe them anything since my contract was for 12 months and I paid in full initially. I asked for an explanation of the charges other than the amount. I never got a response but was instead handed over to XXXX XXXX XXXX for collection. Ive spoken with the above credit agency who asked me to prove I didnt owe the bill.
07/28/2021 Yes
  • Debt collection
  • I do not know
  • Took or threatened to take negative or legal action
  • Threatened to sue you for very old debt
  • TX
  • 75035
Web
This company contacted me via their various alliases. I asked them to provide a validation and they produced a letter from another company. I do not know this company never had a relationship with this company and believe that they are attempting to extort me for monies I am not responsible. They should not have my information and they are attempting identity theft. They have absolutely no reason to be contacting me as I have requested validation on XX/XX/2021 they sent a fraudulant email on XX/XX/2021 not only totally out of compilance of their governing bodies compilance and procedure but not validation of all requested information and keep attempting to defraud and educated consumer. Enclosed you will find all of my exhibits and invoice. My certified copy is enclosed as I know the legal progess starts in the mail.
03/26/2017 No
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • Cont'd attempts collect debt not owed
  • Debt is not mine
  • PA
  • 190XX
Web
Orion is fraudulently reporting a XXXX account to my credit bureaus I have been disputing for over 3 years. We have written Orion Portfolio, as well as their subsidiaries, such as XXXX, XXXX, and XXXX several times over the last three years disputing a debt supposedly owed to XXXX in the amount of {$360.00}. As we have stated on numerous occasions to Orion ( and its subsidiaries ), this amount is owed due to double billing on old XXXX account ( that was supposed to have been closed ) along with new ( current ) XXXX account, all at the same time. Even though we have disputed this debt, to this day Orion, through XXXX, is reporting this account to credit reports. We have tried many attempts to reach Orion to no avail. XXXX, however, is not willing to correct the reporting of this account.
04/27/2021 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • CA
  • 92395
Web
I received a letter in the mail from Orion Portfolio Services LLC for collections from XXXX in the amount of {$310.00}. I do not have an account with XXXX in any form. I have tried calling Orion and it redirects to a random number that's mailbox is full, there is no directory for the company on the call. It lists two account numbers one for XXXX # XXXX and an Orion account number # XXXX. I called XXXX and they ran both numbers including my social security number and found no account. I want to make sure this doesn't go on my account somehow. Thank you. The letter is dated XX/XX/2021.
03/18/2021 Yes
  • Debt collection
  • I do not know
  • Attempts to collect debt not owed
  • Debt is not yours
  • WV
  • 261XX
Web
XXXX XXXX keeps emailing me about a debt I owe to XXXX in the amount of {$260.00}. I have never had any accounts with XXXX. I have emailed them and told them this is not my debt. They continue to email me. Today I called and told them this is not my debt and to quit sending me emails. I also told them, I will be reporting these actions. I believe this is a fraudulent collection company harassing people over debts they do not owe. They had nothing on file for me that is current.
09/18/2019 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Problem with a credit reporting company's investigation into an existing problem
  • Their investigation did not fix an error on your report
  • MA
  • 01702
Web
The creditor ORION PORTFOLIO SERVICES has agreed to delete the account XXXX XXXX XXXX but it is still showing on my credit report. They also said that they have contacted the original creditor so that they can delete the account from my credit report. XXXX, XXXX and XXXX have not deleted the account from my credit report. Please delete the account, I am including their response from my previous complaint.
05/06/2023 Yes
  • Debt collection
  • Other debt
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • TX
  • 77478
Web
I have disputed this debt and I have formally requested validation and they refuse to comply with the law. They responded saying that they sent me information on XX/XX/21 and again that is not validation of debt. I want this account closed, because I have not agreed to do business with them under any circumstance. I have not signed a contract with XXXX XXXX XXXX or Orion Portfolio Services LLC.
09/17/2022 Yes
  • Debt collection
  • Other debt
  • False statements or representation
  • Attempted to collect wrong amount
  • TX
  • 76148
Web
I believe this to be a legitimate scam. I received a letter in the mail on XX/XX/2022 from XXXX ( XXXX XXXX XXXX ) I've never heard of them or the Creditor : Orion Portfolio Services. Several of the phone numbers i found to contact both companies, don't work and the one that does, goes to a very suspicious routing system and i never get a person or resolution. The letter says i owe {$1100.00}.
05/31/2022 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt was result of identity theft
  • TX
  • 761XX
Web Servicemember
In 2014 I identified fraudulent activity on my credit. I submitted complaint to FTC ref # XXXX, CFPB complaint as well. I am continuing to get notifications regarding this incident from XXXX ref # XXXX as well as Orion Portfolio Services ref XXXX. This is all in reference to a fraudulent account opened with XXXX ref # XXXX. I though this was all resolved, 9 years later still haunting me.
10/15/2022 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit repair services
  • Confusing or missing disclosures
  • TX
  • 77089
Web
Orion portfolio services LLC acct : XXXX This company has inconsistencies in my account and in accordance with the fair credit reporting act XXXX account # XXXX has violated my rights 15 U.S.C 1681 section 602a states I have the right to privacy 15 U.S.C 1681 section 604a section 2 it also states a consumer reporting agency can not furnish an account without my written instructions
08/01/2020 Yes
  • Debt collection
  • Credit card debt
  • Attempts to collect debt not owed
  • Debt was paid
  • KY
  • 42301
Web Servicemember
I had a credit card which I fell behind on around XX/XX/2019 due to a financial hardship. The credit card ended up being closed and sent to collections. I have since paid the credit card off and have attempted to have removed because I was under an impression it was a pay to delete. The account has been paid but it was never removed.
09/25/2016 Yes
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • Taking/threatening an illegal action
  • Attempted to/Collected exempt funds
  • PR
  • 00729
Web
UNEMPLOYMENT HAD NOT ALLOWED ME TO PAY THIS DEBT. AT THE TIME I RECIEVED THE BILL I WAS ON UNEMPLOYED INSURANCE AND I CAN NOT PAY THIS DEBT WITH UNEMPLOYMENT INSURANCE FUNDS. I AM STILL STRUGGLING AND I DO N'T EVEN HAVE UNEMPLOYMENT INSURANCE. I ASK XXXX XXXX TO PLEASE FORGIVE THE DEBT AND TO REMOVE SUCH DEBT FROM ALL CREDIT BUREAUS.
09/30/2021 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • TX
  • XXXXX
Web
I have a collection account on my credit report from XXXX that is not my debt. I contacted the local police department, made a report on XXXX, and I am providing copies of my bank statements of the address I was living at the time. I do not have a copy of a lease agreement, insurance, etc from 2019.
03/24/2023 Yes
  • Debt collection
  • I do not know
  • Attempts to collect debt not owed
  • Debt is not yours
  • MD
  • 20878
Web
They are using a third party collection company to try to make me pay a debt I have no knowledge of and is not on my credit report. I never had any type of credit thru XXXX XXXX XXXX XXXX so there is no way for me to owe any balance. But I received an email requesting payment from me.
09/13/2022 Yes
  • Debt collection
  • I do not know
  • Took or threatened to take negative or legal action
  • Threatened or suggested your credit would be damaged
  • MS
  • 38801
Web
I keep receiving emails from someone named XXXX XXXX, XXXX XXXX and XXXX XXXX. They send email saying that they are with Orion Portfolio Services , LLC and that I have a XXXX account with them. They are also asking me to pay a past due amount which is untrue.
11/07/2023 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt was paid
  • MD
  • 21212
Web
I paid off a debt on XX/XX/2023 to XXXX XXXXOrion Portfolio for a total of XXXX. I pay off later was emailed to me. I sent this pay off letter and removal request/dispute to XXXX via certified letter. My request was denied, reporting as still active.
07/17/2020 Yes
  • Debt collection
  • Credit card debt
  • Threatened to contact someone or share information improperly
  • Talked to a third-party about your debt
  • MI
  • 48237
Web
This company continues to email my mother who is not on the account. Within the email it includes my name amount owed and other details regarding my business with them. I have requested for them to stop yet they continue.
05/21/2022 No
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt was paid
  • TX
  • 754XX
Web
XXXX XXXX XX/XX/2022 amount owed was paid. However, the company reported that i was still delinquent on the account. This is a false report and its affecting my credit score and my means of living.
05/17/2021 Yes
  • Debt collection
  • I do not know
  • False statements or representation
  • Attempted to collect wrong amount
  • MO
  • 64030
Web Servicemember
This company contacted another company to collect a debt. The debt was never owed ; I contacted the " original '' creditor. They never submitted this.
11/12/2020 Yes
  • Debt collection
  • Other debt
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • TX
  • 77338
Web Servicemember
I received an attempt to receive and un-validated and un-verified debt from Orion Portfolio Services. Please review my attached documentation.
10/29/2022 Yes
  • Debt collection
  • Other debt
  • Written notification about debt
  • Didn't receive notice of right to dispute
  • TX
  • 77091
Web Servicemember
Claiming I owe money to a power company I've never used since I've moved here.
08/13/2023 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Improper use of your report
  • Reporting company used your report improperly
  • TX
  • 76031
Web
01/24/2023 No
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt was result of identity theft
  • TX
  • 77082
Web
11/20/2022 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt was result of identity theft
  • TX
  • 78410
Web
10/19/2022 Yes
  • Debt collection
  • I do not know
  • Attempts to collect debt not owed
  • Debt is not yours
  • WI
  • 54629
Web
04/13/2022 No
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • TX
  • 75067
Web
06/21/2021 Yes
  • Debt collection
  • I do not know
  • Communication tactics
  • You told them to stop contacting you, but they keep trying
  • CA
  • 95814
Phone
03/16/2021 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt was result of identity theft
  • KS
  • 66209
Phone Older American
02/16/2021 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt is not yours
Phone
02/15/2021 Yes
  • Debt collection
  • I do not know
  • Attempts to collect debt not owed
  • Debt is not yours
  • CA
  • 95828
Web Servicemember
02/05/2021 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • NY
  • 11213
Phone
01/22/2021 No
  • Debt collection
  • I do not know
  • Attempts to collect debt not owed
  • Debt is not yours
  • NY
  • 11206
Web
01/04/2021 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt was result of identity theft
  • TX
  • 78613
Web
01/03/2021 Yes
  • Debt collection
  • Other debt
  • Threatened to contact someone or share information improperly
  • Talked to a third-party about your debt
  • CA
  • 92653
Web Older American, Servicemember
01/03/2021 Yes
  • Debt collection
  • Other debt
  • Threatened to contact someone or share information improperly
  • Talked to a third-party about your debt
  • CA
  • 92653
Web Older American, Servicemember
12/23/2020 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Account information incorrect
  • CA
  • 90211
Phone
12/18/2020 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • TX
  • 75034
Web
12/09/2020 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt was result of identity theft
Phone Servicemember
11/28/2020 Yes
  • Debt collection
  • Other debt
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • TX
  • 76541
Web Older American, Servicemember
08/26/2020 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • MD
  • 21666
Web Servicemember
08/10/2020 Yes
  • Debt collection
  • Credit card debt
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • PA
  • 19121
Web
07/16/2020 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • FL
  • 33559
Web
06/30/2020 Yes
  • Debt collection
  • I do not know
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • TX
  • 77530
Fax
05/25/2020 Yes
  • Credit card or prepaid card
  • General-purpose credit card or charge card
  • Getting a credit card
  • Card opened as result of identity theft or fraud
  • LA
  • 70301
Web
04/01/2020 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • MD
  • 21206
Phone
01/31/2020 Yes
  • Debt collection
  • Credit card debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • NC
  • 27588
Referral
12/27/2019 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • TX
  • 76244
Web
04/17/2018 Yes
  • Debt collection
  • I do not know
  • Attempts to collect debt not owed
  • Debt is not yours
  • CA
  • 92404
Referral
04/09/2018 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt was paid
  • MO
  • 64056
Phone
02/14/2018 Yes
  • Debt collection
  • Other debt
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • NY
  • 10031
Postal mail
06/21/2016 Yes
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • Improper contact or sharing of info
  • Contacted me instead of my attorney
  • MD
  • 21001
Web