| 09/27/2023 |
Yes |
- Money transfer, virtual currency, or money service
- International money transfer
|
- Other transaction problem
|
|
Web |
|
|
Tried sending {$900.00} to my mother in the XXXX XXXX. XXXX local carrier failed to deliver the money, then claimed that the money was never sent. I contacted XXXX at least four times, asked to cancel the transaction, but they have failed issue a refund. Contacted their finance department, they simply hang up. Asked to escalate my case to a manager, they place me on hold for over an hour until I am forced to hang up. Every time I talk to a customer service person, they only tell me they see that the transaction was canceled and that they can see it canceled there's nothing else they can do, that I need to talk to my bank. Called my bank, they stated I have not receive a refund from XXXX.
|
| 10/26/2020 |
Yes |
- Money transfer, virtual currency, or money service
- International money transfer
|
- Money was not available when promised
|
|
Web |
Older American |
|
last XX/XX/2020, i, XXXX XXXX, US cell phone XXXX XXXX XXXX, sent pesos XXXX to XXXX XXXX ( XXXX phone XXXX XXXX XXXX ) through XXXX XXXX an XXXX XXXX XXXX of XXXX XXXX XXXX, XXXX, NJ XXXX after twelve days, the money is still not yet available. calls to them went un answered. they make everything difficult, and they said you can not call them while you are in the XXXX. my XXXX cell phone number is XXXX XXXX XXXX the reference number for this transaction is XXXX XXXX told me to contact them through XXXX XXXX XXXX XXXX if contact them, they will just put down the phone. i tried their email XXXX. they will not reply.
please help me recover my money from this XXXX scam.
|
| 11/16/2023 |
Yes |
- Money transfer, virtual currency, or money service
- International money transfer
|
|
|
Web |
|
|
XX/XX/XXXX I sent {$230.00} to XXXX using XXXX Money Transfer service. I have used the service since the year XXXX and have sent more than {$6000.00} to XXXX for international remittances. I have never had an issue until today. The company is claiming money laundering and requesting income statements and identification. It is illegal to request such information from the person sending money. The transaction was cancelled and now I have to seek services elsewhere to pay the bill.
|
| 09/23/2022 |
Yes |
- Money transfer, virtual currency, or money service
- International money transfer
|
|
|
Web |
|
|
|
| 01/05/2021 |
Yes |
- Money transfer, virtual currency, or money service
- International money transfer
|
- Other transaction problem
|
|
Web |
|
|
|
| 07/17/2018 |
Yes |
- Money transfer, virtual currency, or money service
- International money transfer
|
- Other transaction problem
|
|
Phone |
|
|
|