Ogden Holdings, LLC CFPB Complaints

Back to Dashboard
2000 Latest Complaints
Date Received Timely Response Product Issue State / Zip Submitted Via Tags
11/25/2020 Yes
  • Debt collection
  • Other debt
  • Took or threatened to take negative or legal action
  • Seized or attempted to seize your property
  • TN
  • 37323
Web
when the pandemic started i lost my job and attempted to communicate with Caviler Finance to see my payment options. the manager started on XX/XX/XXXX with texting me from her personal number threatening me to bring the cops with her to my house to take my collateral, she has contacted my referances and told them all the information what my balance was, how far i was behind, what the origanal balance was. when i asked for the home office number she refused to give it to me, so i had to contact another branch and when i contacted the home office i was told by the VP of the company that he did not have time to work with me, my only option was to work the the XXXX office.when i asked if he liked when his employees talked to their customers like that he said " thats not my problems, this is how things will be handled '', he stated that he can come take my collateral because i broke 2 payment promises even though i have tried to continue to communicate with them to try to work with me. they are intimidating people by threatening them with jail, this is highly unprofessional and highly illegal. i have mulitple screenshots of the texts. the last payment i went and paid she wrote me a hand written reciept and did not post the payment that day. she has called me multiple times in an hour. i have dropped a cease and desist in the door of the company to not contact me further until this issue is resolved
03/04/2023 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Account status incorrect
  • GA
  • 30728
Web
This account is showing on my credit report as charged off and is reporting every month that the account is still charged off, However i filed bankruptcy XX/XX/2019 and included the company. There response was the account had charged off before i filed bankruptcy, but I did include them and the collection agency that it was sent to. They should have reported the account past due and then reported charge off for two months until i filed bankruptcy and then they should have reported the account as XXXX and stop reporting charge off every month as they are also trying to collect on that balance that was included in my bankruptcy. This has charged me higher rates on current auto loans and also denied me for other ones due to them reporting the account as still being negative. They have refused to fix the reported information on my credit. I have contacted an attorney out of XXXX that has told me to take all these steps so when we go to court i can prove that I tried every possible step to take to fix this issue. I also filed a XXXX, There reply was that the account was charged off before bankruptcy BUT the account was included in my bankruptcy charged off or not. This is my final attempt to resolve this before a lawsuit is filed for unfair reporting, and collecting on an account that was included in my bankruptcy
07/29/2021 Yes
  • Debt collection
  • Other debt
  • Took or threatened to take negative or legal action
  • Threatened to arrest you or take you to jail if you do not pay
  • TN
  • 37312
Web Servicemember
XXXX XXXX is the office that I received the loan from, This account is not in bad debt but in good standing. I am complaining because if I am just a day late on the payment, they call me NON STOP and leave threatening messages. They also come to my house repeatedly and this payment that is owed is not even 30 days behind. I am tired of them harassing me, I didn't even know you could threaten people with suit and with seizing property unless you were pretty behind like 90 days? I mean not even barely a day late and the phone calls are non stop. They are so rude to me in the office and when they come to my house, they have done this since day one and all through Covid restrictions when people weren't supposed to be using debt collection practices. They send very nasty letters and text messages, they also send threatening voicemails. They are breaking alot of rules at this place of business. I think they need to reevaluate their office rules and practices. Thank you.
09/25/2020 Yes
  • Payday loan, title loan, or personal loan
  • Installment loan
  • Getting the loan
  • NC
  • 283XX
Web
XX/XX/2020 ( Approximately ) I spoke with a representative at Cape Fear Finance XXXX XXXX XXXX, XXXX, NC XXXX in person to apply for a {$300.00} loan. I was not provided information regarding the terms of the loan. I went back in person the following day after providing my social security number for a credit check ( I have a social security security freeze with the bureaus ) I was approved for the loan through a credit check however, was told I was denied because I needed to provide serial numbers to prove ownership of a lawn mower, television, ect. to qualify. I was declined because I own none of the items they were requesting. My complaint is because the representative neglected to provide disclosure information regarding the application requirements of ownership of a lawn mower, television, ect. before processing a credit report on my behalf.
09/20/2018 Yes
  • Debt collection
  • Other debt
  • Communication tactics
  • Used obscene, profane, or other abusive language
  • GA
  • 30701
Web
Husband lost job, not able to get caught up on payments. Tried to set up promise dates around my pay schedule ( 15th & 30th/mo ), however, the finance company repeatedly calls me from their personal cell phone number and other blocked numbers in attempt to collect my debt. In addition to that, they have threatened me and flat out used offensive and obscene language with me over the phone when I say I'm going to pay my debt on a certain date. This is in regards to XXXX XXXX XXXX in XXXX, GA XXXX
10/09/2020 Yes
  • Payday loan, title loan, or personal loan
  • Personal line of credit
  • Problem when making payments
  • TN
  • 37421
Postal mail
09/26/2016 Yes
  • Consumer Loan
  • Installment loan
  • Problems when you are unable to pay
  • GA
  • 30710
Phone