Northwood Asset Management Group CFPB Complaints

2000 Latest Complaints

Date Received	Timely Response	Product	Issue	State / Zip	Submitted Via	Tags
08/09/2018	No	Debt collection Payday loan debt	Communication tactics You told them to stop contacting you, but they keep trying	OH 43062	Web
I first got contacted the beginning of XXXX ( XX/XX/18 ) from a man, I advised that i can only be contacted after XXXX due to work. The same man who was very nice and helpful, continued to call before XXXX and after XXXX, finally we were able to set up payment arrangements on XX/XX/18 when he called after XXXX, he told me that they were getting ready to start the process to take me to court. On XX/XX/XXXX he called me back, same person totally different personality. He advised that I have 2 accounts and I have to pay immediately I explained my situation advised that I get paid bi weekly and since I already have 1 arrangement from 1 check I need to do it on the other check, he talked with his supervisor told me that he was not able to get any future arrangements approved so he sent me to his supervisor to talk and he still would not approve anything apologized and that was it, that was on XX/XX/18. A few days later I am still receiving calls all throughout the day, they left voicemails to my mother, step mother, step grandfather and high school friend ( that's all I actually know of could have been more ) advising that they need to reach me about a matter that I have and I am being taken to court. I have 1 copy of that voicemail. Very upset I called them spoke with the same man who wouldn't even let me get a word in, was yelling at me and demanding payment. I said I need your supervisor after fighting with me about it for a few minutes he hung up. I called again and was finally sent to the supervisor I asked if they record calls he would not confirm or deny, I asked if he keeps notes I said yes, I asked if he remembered the conversation of him telling me they could not work with me on XX/XX/18 and he said yes. I again requested that I do not get called before XXXX, and now that they do not call anybody or any other number but my own XXXX, and that I no longer want to be contacted by that man. He called me the next day, at XXXX. At that point I'm upset they told me they could not set up anything with me even though they could on my other account, and they are still contacting me. I then sent a written signed fax to them with my request that I do not get calls before XXXX, they do not call any number but my own, that the man who was calling to be taken off my account. A new supervisor calls on XX/XX/18 said they were confused by my fax that I sent XX/XX/18, I explained what it means he said okay no problem. He tried to set up arrangements with me however he could not get any account detail correct and kept apologizing that he was giving wrong information such as amount owed, and account numbers on both accounts so I declined setting anything up and requested that he sends me original documents from the original lender proving that I owe this debt. Instead he sent me a letter on their letter head that I owe a balance which I will include which I received XX/XX/18. They also called my mother again on XX/XX/18 and left a voicemail after providing them with 4 request not to call anybody but my personal cell phone number, 3 of which were to an associate, a supervisor and a manager. And 1 was a written fax. I want to settle my debt, however as a single mother making {$12.00} at XXXX XXXX I am not able to pay what they are demanding when they are demanding it. I have not dodged calls to avoid them, only because when they mostly call its during Monday through Friday before XXXX.
05/16/2020	Yes	Debt collection Payday loan debt	Threatened to contact someone or share information improperly Talked to a third-party about your debt	CA 94534	Web
On XX/XX/XXXX I rec 'd a forwarded recorded message from someone whom I do not live with, stating that a Ms. XXXX with Northwood Asset Management Group ( AMG ) was looking to obtain a statement placed in their office containing my name and social security number, stating to call XXXX. The person who forwarded the message is not part of my household, and the phone number Ms. XXXX called attempting to reach me, is not a valid number for me, and has been continuously leaving messages at various individuals voicemails about the debt. The information was obtained through public records and violated the debt collection act by leaving details that should have been intended for me. I received a direct call on my personal cell phone on XX/XX/XXXX at XXXX XXXX, from the same individual, Ms. XXXX representing AMG. She stated she was representing the former Creditor, XXXX with whom I defaulted on a {$3500.00} installment loan in XXXX, after I could not complete the final payment of {$1800.00} estimated balance on a negotiated settlement for the loan. The the loan was sold for collection to AMG. I told Ms. XXXX that the number she was calling me on this day, was my correct phone number, and and that she is to only speak to me about the debt, and no one else. I advised her that I was unable to pay due to a Federal Tax Lien Filed on my personal property and assets by the Internal Revenue Service in XX/XX/XXXX. I stated that I was in the process of obtaining an attorney through my legal team XXXX XXXX XXXX, and preparing to file a bankruptcy petition with a legal counselor. I stated due to the tax lien, no funds would be paid to anyone until a plan was put in place and filed. She proceeded to argue with me about the debt, and ask why I haven't obtained an attorney. I explained to her, that I am a XXXX XX/XX/XXXX, I am in the midst of a financial hardship due to COVID-19, and since the courts were closed, having trouble finding an attorney. I obtained her address, and stated the company she was collecting on behalf of would be notified of the attorney and case when it's finished. Ms. XXXX was also told again on XX/XX/XXXX, if there are further collection calls, she was to contact me directly and no one else! I gave her my number again, and verified my mailing address. With that in mind, she still proceeded to harass me about why I haven't filed, why I haven't obtained an attorney, and that she had a right to call whomever to collect the debt, and I hung up. She is still calling other people and leaving messages, knowing that she has my active contact information on file! Today, on XX/XX/XXXX. I was notified by yet another individual, again, who does not live with me, is not related to me or share the same phone number, that they received a recorded phone message from Ms. XXXX stating they were attempting to collect a debt, and left details on the message. This is a violation of the Fair Debt Collection Act.
01/23/2020	Yes	Debt collection Payday loan debt	Communication tactics You told them to stop contacting you, but they keep trying	CA 91604	Web
This is the log that I started yesterday after my first contact with this company. XXXX on XX/XX/20 My call to XXXX ( Northwood Asset Management ) I called and spoke with Mr. XXXX XXXX response to two missed calls from him on my work line the previous day ( XX/XX/20 ) when I was not in. He had left a voice message telling me to call him regarding a specific claim number. I told him that I can not receive these types of calls at work and asked what he was calling about. He said it was regarding a loan that was taken out in my name last year. He then said that I needed to pay {$3000.00} to get the claim cleared. I told him I didnt have that kind of money and asked him to send me something in writing about this. I have not received any written communication about this. Mr. XXXX refused to send me anything in writing and said that he could email me something. He threatened to call the payroll dept. at my job and take 20 % of my income until the amount is settled and seemed to be rushing to do this. I asked what other options I had because this did not seem right, then I again asked for something in writing explaining this issue. Right in the middle of my sentence, he accused me of a stall tactic and abruptly hung up on me. That was very rude and unprofessional. Totally uncalled for as I had not raised my voice, called him any names or acted rudely in any way. If anybody was trying a stall tactic, it was him. Hes trying to rush to collect on something that this shady excuse for a company hasnt verified in writing and gets mad and hangs up on me for simply asserting my rights. XXXX on XX/XX/20 Call from XXXX This call was received after I repeatedly told Mr. XXXX that I could not receive these types of calls at work and told him not to call me at work anymore. He called to tell me that this was his final call and that due to the lack of contact on my end, they were forced to write me off as a direct refusal for voluntary cooperation. This was after I called and spoke with him that same morning and attempted to get further information on this claim in writing and tried to discuss options to get this cleared. This was after Mr. XXXX hung up on me as I pleaded with him for a workable solution. To say that I refused voluntary cooperation is a completely deceptive and blatant lie. XX/XX/20 At XXXX, I filed an online complaint with the XXXX. At XXXX, I received another call at work from XXXX after a message was left by Mr. XXXX on my work line yesterday telling me that was his final call. There was no message left from todays call. A blank message was also received on my cell phone shortly before this.
08/05/2021	Yes	Debt collection Other debt	Written notification about debt Didn't receive enough information to verify debt	AZ 85014	Web
I received an email from NAM Group on XX/XX/XXXX regarding a debt to XXXX XXXX. I typed up a letter for verification of the original debt ( attached is a copy of the letter ). I mailed it via USPS on XX/XX/XXXX ( XX/XX/XXXX there was no mail due to the holiday ). I did not receive anything back. Collection calls ceased and then resumed this week. Ms. XXXX at telephone number XXXX left a voicemail again this morning. I called back and informed her that I sent the verification of the debt letter and did not receive anything back, so I was not comfortable speaking further on arrangements until I received it. She placed me on hold for about three minutes and during that time I received an email from NAM again. It was the same letter I had received back in XXXX, just outlining NAM 's intentions, the creditor, and the amount, but was still not a verification of the original debt in any way. Ms. XXXX came back on the phone and stated she sent me the verification letter. I explained the above, that it was the same letter and not a verification of the original debt. Ms. XXXX became very upset and said that she was calling to offer me payment arrangements and that " You took out a loan, you know what you owe, we don't need to prove it ''. I explained I have rights to verify the debt, and did so in writing by requesting several documents to do so. She cut me off and said she would not/could provide me verification of the debt and then said " There is nothing I can do for you then. I am closing your account and writing that you are a refusal to pay. '' She then hung up on me before I could do anything further. Not only was what she did falsifying records on my account ( as I never stated I was refusing to pay, nor did I ask her to close my account ), she also was refusing to provide what is mandated legally under CFPB ( a verification of debt ). She also made threats by stating there was nothing further to be done, that my account would be closed, and that I would have a demarcation of " refusal to pay '', which I came to find out was not true after speaking with another agent. This was an array of violations by refusing to provide verification of debt, making false statements, threatening negative action on my account, making threats that are not true. I have attached the original email from XX/XX/XXXX, the email Ms. XXXX sent me that she stated was verification of debt, the copy of my letter sent XX/XX/XXXX, and the email sent to NAM 's general email box today after my interaction.
02/28/2020	Yes	Debt collection I do not know	False statements or representation Impersonated attorney, law enforcement, or government official	CO 80919	Web
My complaint submit : https : //XXXX.consumerfinance.gov/XXXX 1. Friday, XX/XX/XXXX, XXXX MT, message received from XXXX XXXX ( XXXX ), caller id XXXX. He was hard to understand from the message. He purposefully mumbled his name. Said he was from " Northwood ( garbled words ) ''. This incoming message is still on my voicemail. XXXX said in his message that he was conducting a background check on a person I knew. He left a call back number which was nine digits, " XXXX '', later I discovered he neglected to speak the first digit, the real number is XXXX. He said he was conducting a background check and needed to ask me some questions and please call him back. At this point calling him back would not be possible because he gave me a partial number. 2. I was concerned, annoyed, and curious. So I did an internet search, not much luck. 3. I called the number of the callerid from the first call, XXXX, and spoke to " XXXX? ". I asked about the call I received from " XXXX '', she said I must have the wrong number, and that they do not do that sort of thing. I asked her what her company was, she hung up on me. I did not have the wrong number I called the number that called me. 4. I called back, same number, XXXX. AFter a few beeps and dead air, I was transferred to XXXX. XXXX confirmed he called me, his name was XXXX XXXX, not " XXXX '', corrected his return phone number was XXXX. He started asking questions. I told him that he called me, that he knew my name and phone number, and that I will not answer any questions until I knew a little about him. I asked him what kind of " background check '' are you doing. He said " I am going to end this call now '' and hung up. 5. Slowly I figured out they are a collection agency pretending to do " employment background checks ''. Website https : //northwoodassetmanagementgroup.com phone XXXX. When I called this number, the person who answered was a third new voice I had not talked to yet. He immediately knew who I was before I spoke even though this was a new number and a third person unknown to me. He must have gotten my information from my called id. He insisted I tell him everything I know about a person I care about. I asked him if he was a debt collector or a government agency doing a background check. He did not answer. I asked him to repeat his name. He said hold on a second and hung up.
01/30/2018	Yes	Debt collection I do not know	Communication tactics Frequent or repeated calls	FL 320XX	Web
I would like to file a formal complaint against XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX. NAMG ( a creditor ) has apparently received an account of my elderly mothers ( XXXX XXXX XXXX ). Instead of following up specifically with my mother, NAMG calls my cell phone ( XXXX ), my home phone ( XXXX ) and my wifes ( XXXX XXXX XXXX ) cell phone ( XXXX ), multiple times per day at multiple days a week from XXXX. I have never been a part of any credit application with my mother, nor am I or my family on any financial documents of hers. This is unwarranted harassment from a private business that I have no dealings with. In addition, this behavior of NAMG constitutes multiple violations of the Fair Debt Collection Practices Act. Section 804, # 3 : not communicate with any such person more than once unless requested to do so by such person or unless the debt collector reasonably believes that the earlier response of such person is erroneous or incomplete and that such person now has correct or complete location information. Section 805, b Communicating with 3rd Parties Except as provided in section 1692b of this title, without the prior consent of the consumer given directly to the debt collector, or the express permission of a court of competent jurisdiction, or as reasonably necessary to effectuate a post judgment judicial remedy, a debt collector may not communicate, in connection with the collection of any debt, with any person other than the consumer, his attorney, a consumer reporting agency if otherwise permitted by law, the creditor, the attorney of the creditor, or the attorney of the debt collector. Section 806 ( harassment of abuse ), # 5 : Causing a telephone to ring or engaging any person in telephone conversation repeatedly or continuously with intent to annoy, abuse, or harass any person at the called number ; and # 6 : Except as provided in section 1692b of this title, the placement of telephone calls without meaningful disclosure of the caller 's identity. I am reporting this complaint today as they have now been calling us on the three numbers listed above for 2-3 months. NAMG is registered with the state of Florida as a foreign LLC, state ID XXXX and is domiciled in New York.
03/01/2019	Yes	Debt collection I do not know	Communication tactics Frequent or repeated calls	IL 601XX	Web
On Friday XX/XX/19 at XXXX I received a voice message from XXXX XXXX a senior representative at XXXX XXXX XXXX Caller ID showed XXXX ( XXXX IL ) but I was asked to call back XXXX Ext XXXX a New York number. I called the number back and spoke with someone ( I did not get the name ) who said they could help me. He demanded my SSN and other personal information which I am not giving out especially since they did not say they were a debt collector, or who they were or what company they were from or the nature of their business with me. He stated he will not answer any of my questions until I gave him my SSN. I told him to send me a letter to the address of record and he stated " that ship has sailed honey too late for letters '' at that point I tried to end the call and he then stated " hey just pay your bills lady ''. I ended the call. XXXX XXXX then used a cross reference to start calling people that I barely know and leaving lengthy messages for them. He stated ( on the voice mail ) that he has been trying to reach me for XXXX weeks ( false-I have phone records that show first call was on XX/XX/19 ), he also went on to say this is a very serious matter and he is trying to do all he can to help me with this matter but time is running out and he needs to reach me by XXXX. He ended the call by saying " If I don't hear from her by XXXX I wish her all the luck with this matter ''. What exactly does that mean, was that a threat? A similar message was left on 3 other voice mails of people I haven't talked to in years not to mention the other people in their home that heard that message. I will not have my reputation compromised by XXXX XXXX or anyone from XXXX XXXX. Other phone numbers used : XXXX ( XXXX XXXX, IL ) ..the phone calls are unending and frequent with spoofed ID but to always call back XXXX. These calls were robo calls. This company has been investigated by the XXXX and were asked to provide specific information - company responded but did not provide any of the requested information. This company was involved in a federal case where XXXX attempted to collect illegal and voided debts to coerce payments from their harrassed victims. I believe I am a victim of this scam.
10/28/2021	Yes	Debt collection I do not know	False statements or representation Impersonated attorney, law enforcement, or government official	FL 32244	Web	Servicemember
I had someone named XXXX XXXX who falsely identified himself as the compliance officer of Florida from the number XXXX call my phone saying he was coming to my house or my job to make me pay money for something I owed. This was the voice mail he left me after calling my aunt and my mother, trying to make them give out my personal information. Also on the voicemail he left the office number which is XXXX. I called and spoke with someone who turns out to be a debt collector not the compliance Officer of Florida. They demanded payment from me of {$5000.00} which was {$4000.00} over what was really owed. I hung up and called the original creditor who explained to me they never tried to sue me they sold the account to a collection agency and lucky provided me the information to the collection agency. Because when speaking to the collection agency they gave a false name of the company and lied and said they where an attorney office. Their real name is Northwood Asset Management Group, the address is XXXX XXXX XXXX XXXX XXXX, XXXX, NY XXXX. The first point of contact was XX/XX/2021 at XXXX I missed the call and they left there first voicemail they called my mom at XXXX and my aunt at XXXX all on the same day. Trying to bully them into giving my address. I called the office on XX/XX/XXXX at XXXX to discuss the calls and the threats they were making. They continued to lie and make up different amounts of money I owed. I hung up with them and that was the end, or so I thought so today XX/XX/2021 at XXXX the calls and the threats stated back as well as calling my family once again. I called mad and said stop calling my family with out identifying myself the worker starts telling me XXXX XXXX XXXX your broke, your poor you have a XXXX credit score. How do you accuse me of a name and never verified the call I never stated my name. But it gets better he then goes on to say he wishes I have a XXXX XXXX and my XXXX XXXX as a mother when she had me then hung up and blocked my phone number. This is unacceptable honestly, pure disgust.
09/20/2018	Yes	Debt collection Payday loan debt	Communication tactics Frequent or repeated calls	IN 46221	Web
Received a phone call on my company cell from what appeared to be a local number. When I answered the call they wanted to know if I was " my name '' with a birth date of xx-xx-xxxx and the last 4 of my ssn was xxxx. I asked who they were and what the call was about. The caller refused to tell me who they were with out me verifying my personal information, so I promptly told them this was a scam and goodbye. The caller then called my company cell phone from a NY number and then called my company work phone from a third number. Harassing me to answer the questions. I only answered that I was the person they were asking for and explained if they had just told me who they were in the beginning, I would have not hung up. The caller proceeded to tell me about a alleged debt in my name and provided 3 different source names for the original debtor, then proceeded to ask me to take care of the debt today, when I told them that was not possible and I would need something in the mail and wanted to verify the debt, the caller became very angry and said I owe this debt and should pay it. The caller asked if I could make payment arrangements and I said again, once you mail me the proof of the debt and if I verify the debt is valid then I will make payment arrangements. The caller proceeded again to ask me if I had the funds to take of this today in a harassing and rude manner. The caller then tried to verify my email address, the first one the caller noted was not mine, however the second one was. I verified the second email address and the caller stated they would email me the notice and NOT mail it to me. I still have not been provided with the proof. The caller sent me the email and said I had 24 hours to decide and they would call me again.
04/14/2020	Yes	Debt collection Payday loan debt	Took or threatened to take negative or legal action Threatened or suggested your credit would be damaged	FL 33445	Web
I mistakenly took a payday loan from XXXX for {$2000.00} in XX/XX/2019 ( I believe this was the amount because I can not find the original paperwork because XXXX sold the account and the links are no longer valid ). In XX/XX/2019 I realized I had become overextended with payday loans ( I had three other loans ) so I contacted a debt mgmt team. They advised me that all of the loan companies worked with them except for XXXX. I contacted XXXX many times via email ( which I can provide ) and by phone ( no answer ). I advised them to please work with my debt mgmt company so I could pay them and they never answered me. I do not have the money to pay them and I am working to pay the other loans because they are working with my debt mgmt company. In the last two weeks I was contacted by a XXXX XXXX (? ) from Northwood Asset Management ( who apparently bought the bad debt ) who calls from a local number and leaves a toll free number to call back regarding a " personal matter ''. I called her back last week and when I advised her I had tried to work with XXXX multiple times she laughed and said " That's not what they said ''. I advised her I was working with a debt mgmt company and she wanted the name. I advised her that after trying to work with XXXX and them not answering me I had to pay the creditors who were working with me. She said " Well it doesn't go away and the lawyers are going to sue you for {$11000.00} ''. She sounded very threatening and laughed at me a few times. I was in the middle of my workday and needed to get back to work so I advised her to send me the information however I am not trusting of this company due to their bad XXXX reviews and predatory factors. Thank you! XXXX XXXX
12/05/2016	Yes	Debt collection Payday loan	Communication tactics Threatened to take legal action	CA 95678	Web	Servicemember
I had taken out a payday loan of {$5000.00} on XXXX and during that time had undergone a several financial setbacks due to a family death and housing situation. Both my wife and I had a XXXX in XXXX XXXX and had to have XXXX in XXXX XXXX. My wife and I are on fixed incomes and have struggled to get back on our feet. We also had to vacate our rental property due to our landlord short selling his home in XXXX XXXX and had undergone a major move the year before in XXXX XXXX. I had to reach out to XXXX Emergency Relief Program for some financial help, but fell behind in my household bills and had to join a debt consolidation company to help with our bills and the calls. The account in question was charged off {$4400.00} and I had not heard from anyone until now. I have received a call from a third party collection company called Northwood Asset Management Company. The telephone number is XXXX. Their is a case file number XXXX. The individual that called was XXXX XXXX, who called to threaten me with legal action and has called all my relatives and family members by their cell phone numbers. He has been very abusive, arrogant, demanding, and has belittled me with saying that I have not paid my debts and seem to be some kind of monster. I tried to explain the circumstances and he just blew me off with an uncaring attitude and started to run his mouth, threaten, using abusive language and I had to finally had to hang up on this guy. I finally had to call the Fair Debt Collection Act for consumers and they told me to file a complaint on the company and this his guys threatening and abusive tactics. Please feel free to contact me for additional information.
07/14/2018	Yes	Debt collection Payday loan debt	Written notification about debt Didn't receive notice of right to dispute	VA 22601	Web
I was contacted in XX/XX/XXXX by someone claiming they were from Northwood Asset Management Group and they were calling me regarding a debt with XXXX XXXX. She claimed they had a VOE ready to verify my employement to begin garnishing my wages and they wanted to resolve it instead of letting it get to that point. I ended up setting up payments to be automatically deducted from my checking account. Those payments became too much and I decided I wanted to revoke my ACH authorization and send payments by mail, as well as reduce them. The man I spoke to on the phone was rude and unprofessional. He argued with me, asking me if I owed the debt, why wouldnt I want to take care of it and not allowing me to revoke ACH authorization. I began talking over him because he was becoming so nasty and he would ask me if he could speak or finish speaking. I kept repeating I wanted to mail payments and revoke ACH authorization. He eventually put me on with a supervisor, XXXX XXXX. He was much nicer but again, wouldnt revoke my ACH authorization. He said they didnt accept payments by mail, and also claimed they didnt have a website for me to check them out on. I asked for copies of my debt, as well as the VOE the lady claimed to have in XX/XX/XXXX and he said he didnt have any of that and they dont keep paper in the office, and they dont even have any paperwork because they bought the debt from someone else. He said he could send me a validation letter from them, but thats it. Nothing pertaining to the original debt. My ACH authorization was never revoked, but my payments were reduced.
09/02/2020	Yes	Debt collection Other debt	Took or threatened to take negative or legal action Threatened or suggested your credit would be damaged	MI 48124	Web
I had a personal loan that was transferred over to Northwood Asset Management Group after missing a payment for 61 days due to the current global pandemic. They have repeatedly called me and my place of work making threats about garnishing wages and suing me over 2 monthly missed payments. Mind you, I was not notified about this change and had no idea who they were. On XX/XX/XXXX they called me again and threatened me by stating they would take me to court if a payment was not made. They then sent me an authorization form for my approval to remove funds from my account the first of every month in which I did NOT sign or give my approval. Come XX/XX/XXXX, they withdrew {$300.00} from my checking account that was not authorized. On XX/XX/XXXX, I called to find out their reasoning behind this and was threatened again and told " they would come after me '' and send my employer tax forms to garnish my wages and that if they received a XXXX for every person using the pandemic as an excuse - they'd be rich. I asked why he had zero respect or understanding as to what was taking place and why he felt they could process any payments without my authorization. He then proceeded to threaten me with the " tax forms '' being sent to my employer again and actually hung up on me by saying he has been nothing but respectful to me during this time and will not continue any further conversations with me.
12/28/2018	No	Debt collection Payday loan debt	Took or threatened to take negative or legal action Threatened to sue you for very old debt	CA 94014	Web
This company called threatening to arrest me and that they would garnish my wages on XX/XX/2018. Ms. XXXX stated that I owed a loan agency {$3000.00} and explained that she knows it is excessive but she wouldn't be able to do anything about that. She asked me for my credit card number and if I refused they would go forward with pressing charges and to garnish wages. I let her know that I did not have any income at the time. She called me the next week on XX/XX/2018 asking for me to call her back. On XX/XX/2018 at XXXX she called asking for me to give her my credit card info. I explained to her that I have not received proper notification regarding this situation. She explain she did not have my address and asked for me to give it to her. I again declined and let her know that if she did not have that information there would be no way she could press charges on me or garnish my wages, She then became irate and told me she would call my employer and start the garnishing process then disconnected the line. She called again at XXXX on XX/XX/2018. I asked her to stop calling me she in returned screamed stating that she spoke to my employer by the name of " XXXX '' ( never once said my employers name ) I continued to tell her to please do not contact me this was beginning to be harassment she continued ranting and screaming with threats then again disconnected the line.
09/26/2019	Yes	Debt collection Payday loan debt	False statements or representation Impersonated attorney, law enforcement, or government official	MI 499XX	Web
On XX/XX/2019, I received a VM from the number XXXX, which is the Superior Court of California-XXXX XXXX. The man ( XXXX XXXX ) identified himself as a process server to deliver the court summons to me because of some unpaid debt ( {$2700.00} and some change? ). I searched on the court website to see if there was any case under my name at the court, but there was none. I confirmed it with the court over the phone as well. So I called the number the process server told me to call in the VM. I was told to speak with an attorney ( XXXX XXXX? ). The number was XXXX, and it was XXXX XXXX. Instead, I spoke with a man ( XXXX XXXX ), and he was inconsistent with what he was saying. He once said there was a criminal case filed against me, and then said the court didn't know anything about my case yet. Next day I called again, and he said there was a civil case. So I kept asking if there was really a case filed against me. I even asked if the guy or the company was impersonating the authority by spoofing the court 's phone number and committing fraud by providing false, threatening information. The guy got frustrated and upset and started talking nonsense that I could not understand at all. Later I found out that they are a subcontractor (? ) or an outsourcing company hired by a company name Northwood Asset Management ( XXXX ).
08/12/2021	Yes	Debt collection Payday loan debt	Took or threatened to take negative or legal action Threatened or suggested your credit would be damaged	CO 814XX	Web
On XX/XX/2021, a XXXX XXXX called my father-in-law and brother-in-law stating it was an urgent matter to get ahold of me. He then proceed to leave me a voicemail stating he was from Northwood Asset Management Group with a call back number of XXXX and saying he emailed me. I checked my email and their was an encrypted file asking for the last four of my social security, but the email did not disclose why I was being contacted. When I called XXXX XXXX he disclosed my full social security number to me before verifying who I was and never told me that he was calling in attempt to collect a debt. When I inquired about what it was he said that my original creditor was taking me to court for a debt. I asked if documentation was being mailed to me and he got very aggressive telling me that he was trying to help me and I was not listening to him then he hung up on me. I then called the original creditor and asked them who they sold my debt to and they confirmed that XXXX XXXX XXXX is the one who currently has my debt and their phone number is XXXX in the amount of {$2500.00}. I believe that they were phishing for money and I find it very worrisome that they have my information and was willing to disclose all of it. I did report their email to XXXX for phishing as well.
09/17/2018	Yes	Debt collection Payday loan debt	Took or threatened to take negative or legal action Threatened or suggested your credit would be damaged	TN 37209	Web
I have been contacted by this company multiple times and have sent a cease and desist letter asking not to be contacted again. Letter was mailed on XX/XX/XXXXfrom the post office. I was not contacted again until today, XX/XX/XXXX, by XXXX XXXX. I returned her phone call at XXXX XXXX & she became very hostile over the phone when I refused to pay. She claimed they did not receive the cease and desist letter, when I asked for an address to send the letter again she refused to give me the address until I answered her questions. She claimed the call was recorded, and I hope it is for the CFPB to investigate, as when I asked her to not contact me anymore she said she would continue to contact me. She also claimed this could come back to hurt me ; did she mean physical? Right before she hung up on me she mentioned the type of car I drove. A scare tactic like somebody is watching me or was she misrepresenting they would try & take my car which has nothing to do with this case? She claimed the debt was for a high interest loan taken out online with XXXX XXXX XXXX. When I research XXXX XXXX XXXX their interest rate is above the maximum legal amount allowed in Tennessee and Northwood Asset Management is not licensee to collect debts in Tennessee.
09/05/2018	No	Debt collection I do not know	Written notification about debt Didn't receive notice of right to dispute	PA 15206	Web	Servicemember
I received a phone call on my cell phone at around XXXX XX/XX/2018 from a company who spoofed their number to appear local, but they were not. They left a voicemail claiming to be " Offices of the Northwood Group '' and left a detailed message with my name, number, address, last 4 of my SSN, and a case number. The same call was also made to my brother in Arizona with a message containing the same information and spoofing the number to be local to him. They claim I haven't responded to any correspondence with them about a debt with them. I have NEVER received anything from them whatsoever. I had XXXX them and found out that they are known by a law firm which I have used in the past for another violator of the Fair Debt Collection Act, and won the case. The law firm told me that they were in clear violation of many things by their actions and to contact you because they will NEVER pay out any lawsuits made against them. I still have the voicemail on my phone at the moment. I want to take whatever action I can against them for the negligence of this company to the fullest extent!!
09/16/2021	Yes	Debt collection Other debt	Communication tactics Frequent or repeated calls	TN 37013	Web
This all began in XX/XX/2021 if my memory serves me correctly. I receive a call from this lady telling me that she is collecting money from me that I owed from a personal loan company. Due to the pandemic, I was unable to continue paying the loan and it went to a 3rd party agency I guess. This lady was extremely rude. It was oppressive speaking with her, as I felt berated by her tone. Anyway, I setup arrangements to pay bi-weekly and honestly it was because the woman freaked me out. She acted as though she was an attorney and like she was threatening me with actions that she legally can not do. she intentionally set up the payment on my pay dates and would attempt to withdraw the funds before my bank even processed my pay. I received several calls from my bank inquiring about the agency. I honestly don't even think I owe the amount she said I did. I honestly feel as though she is a scammer and I don't know what to do. I would welcome the opportunity for someone to be on the telephone when she calls to witness this rude oppressive harassment. This is not right.
09/27/2018	No	Debt collection Payday loan debt	Written notification about debt Didn't receive enough information to verify debt	IN 46835	Web
Since XXXX of I have been receiving calls from a company called Northwood Asset Management Group or NAM on a payday loan I owe with XXXX XXXX XXXX. I contacted XXXX XXXX and they said the loan had been discharged to NAM. I agreed to an agreement with NAM for a payment plan and NAM withdrew the funds from my account on XX/XX/XXXX. When I went to find a web address for NAM I could not find one at all. All I found was complaints about this company and that they may be fraudulent. I placed a stop payment on further withdrawals until I could receive a letter in writing from this company. I have since been repeatedly contacted by a man named XXXX XXXX who has contacted me at work and threatened legal action and wage garnishment. He has also contacted my parents as well trying to get a hold of me. He did send me a PDF file which I have attached but has never sent me anything in the mail and always calls from different numbers. I want to get this debt resolved but I want to make sure the money day I am paying is actually going to XXXX XXXX.
07/12/2020	Yes	Debt collection Medical debt	Took or threatened to take negative or legal action Threatened to arrest you or take you to jail if you do not pay	MI 494XX	Web
Northwood Asset Management requested I pay the debt of {$1000.00}. I had bad cell reception so the call dropped and I had to call them back. The collector was confused and said if I call her office again she wall call the police. I apologized and explained the cell phone reception is bad. She then threatened to take my wages if I did not set up a payment plan. Since starting the payment plan in XXXX I have paid this account off and requested payment history summary. I was told this is only documentation proving the account has been paid I was allowed to have. I received the document stating I had made the payments to a collection account managed by XXXX XXXX XXXX. Now I still have a debt collection account for the same emergency visit on my credit report stating I owe this to XXXX XXXX XXXX. How can I owe for the same emergency visit to three different debt collection agencies? I have already paid this account in full by XX/XX/XXXX. I don't know who I paid this to, if this was a scam, or why someone is still asking me to pay again.
08/04/2020	Yes	Payday loan, title loan, or personal loan Installment loan	Charged fees or interest you didn't expect	MI 496XX	Web
On XX/XX/XXXX I took a loan out from XXXX XXXX XXXX in the amount of {$2500.00}. I wask scheduled to make payments of around {$300.00} twice a month, but early on I learned I could not afford that. I made several payments, but can not find any records in my email or my XXXX account for the total that I made. After I was unable to make a couple of payments, in which I notified XXXX, they transferred my account to NAM. I have made 14 payments to NAM of {$55.00} each, once a month. Total of {$770.00}. On XXXX/XXXX/XXXX I was notified that XXXX alledgedly lent me that money illegally, with this notice. NOTICE ID : XXXX Please keep for personal reference. If You Obtained a Loan from XXXX XXXX XXXX, XXXX, or XXXX XXXX XXXX From XX/XX/XXXX to XX/XX/XXXX, You Could Get a Cash Payment from a Settlement or Cancellation of Your Loan A federal court ordered this notice. This is not a solicitation from a lawyer. NOTICE OF PROPOSED CLASS ACTION SETTLEMENT Solomon, et al. v. American Web Loan , Inc., et al. No. 4:17-cv-0145-HCM-RJK
10/09/2018	No	Debt collection I do not know	Communication tactics Used obscene, profane, or other abusive language	OH 44004	Web	Servicemember
XX/XX/XXXX My Grandma had received a phone call from a company stating they needed to speak with me, I am unsure how they got her information. I called the agency, they had said I owed a debt and needed to pay it as soon as possible to stay away from legal action and brought up tax season. The gentlemen stated he would be sending me information to my e-mail since I told him this debt was already paid and had a letter that gave a confirmation number, I submitted it to this company but they stated it was not valid. I provided this gentlemen with an e-mail address three different times, along with sent an e-mail with the paperwork I had. XX/XX/XXXX He still did not send me information on the loan I supposedly owe. I have proof the loan was paid through bank statements. He was very rude and even brought up contacting my work and this going on my credit report. Pushed me into setting up a payment arrangement. The phone number I was receiving calls from was a different one I was told to call. He said he was from NAM Group in XXXX, NY.
03/17/2022	Yes	Debt collection Other debt	False statements or representation Attempted to collect wrong amount	CA 91367	Web
On XX/XX/2022, I spoke to a XXXX from Northwood Asset Management Group regarding monthly charges that were being automatically deducted from my checking account for an alleged debt to XXXX XXXX. I authorized her to take a ONE-TIME payment of {$1000.00} and requested that they provide me with an accounting of any and all payments made on this alleged debt as well as the original paperwork from XXXX XXXX. Once this was received by them, I would be able to confirm what was actually paid or owed. Instead, I received a simple XXXX spreadsheet showing payment to them ( NAM Group ) rather than all payments made on the loan. When XXXX called me this past Tuesday, XX/XX/2022, I explained to her that although I received the email from them ( sent by an XXXX XXXX who I have never spoken to nor do I know ) I had not had an opportunity to look at it yet. Now today, they have resume UNAUTHORIZED debits in the amount of {$440.00} from my checking account. I have already reported this to my bank as fraud.
06/13/2017	Yes	Debt collection Payday loan debt	Written notification about debt Didn't receive enough information to verify debt	LA 70726	Web
On XXXX/XXXX/17 I got a call from XXXX and XXXX left a voicemail stating to call Asset about a debt owe. I was asked to call XXXX ext XXXX. After advising XXXX I currently have no money to give but do feel I owe the debt, not sure of the amount XXXX proceed to say " I have people who or on fixed incomes making payments, its either you pay it or you do n't and those that do n't its an excuse, so I 'll mark your reply as an excuse ''. I advised XXXX if I do n't have it would does he want me to do. He began to over talk me and ended the call by saying " you know what you need to do, you need to man up, that 's right man up ''. After doing more research on the phone numbers and the company I ca n't seem to find any valid information, so before I try to pay anything I need valid proof, which I asked for several months ago when I advised them I was unemployed, but they continue to have an excuse as to why they ca n't send me anything in writing.
07/11/2017	Yes	Payday loan, title loan, or personal loan Installment loan	Problem when making payments	CA 958XX	Web
I contacted this company and requested proof be mailed confirming this debt they are attempting to collect is truly mine. I contacted them in early XXXX of 2017 and they hung up on me when I requested this proof of debt. My father passed away late XXXX and the harassing phone calls continued, they not only called me, but my boyfriend, my boyfriends mom, my sister and brother. They call from different phone numbers and show up as robocalls. 2 numbers they have used are XXXX and XXXX. The latter number states they are Northwood Asset Management Group. I do n't know how they got my families phone numbers, I do n't appreciate the harassing phone calls nor the failure to provide via mail proof that I owe this debt. I 'm seeking assistance in stopping these harassing phone calls. My next step will be a cease and desist letter and contacting an attorney.
09/10/2018	No	Payday loan, title loan, or personal loan Installment loan	Struggling to pay your loan	IN 461XX	Web
The original creditor, XXXX XXXX XXXX charged off the debt and sold it to XXXX XXXX XXXX. Who then hired a third party, Northwood Asset Management Group to collect the debt. Mr. XXXX of Northwood Asset Management Group threatened me with criminal fraud charges if I did not pay either the full amount today or make arrangements today. They did get my debit card # information with the arrangements. But then, I started questioning whether they can do that to get their money. Thats not legal, after speaking with a consumer protection attorney in my state. I feel this debt collector broke federal law and wish for them to be pursued for their actions. Also, when I told them I could only afford $ XXXX/month, they refused that amount and forced me to pay them $ XXXX/month to keep from being criminally prosecuted. Which is illegal, also.
08/05/2022	No	Debt collection I do not know	Communication tactics Frequent or repeated calls	CA XXXXX	Web
This company has called me several times and also called all my family members to speak to them. The company is out of line in calling family members about a personal matter that DOES NOT have to do with them! The calls have been made several times to all family members and I have no notification about the debt in writing and they are harassing ALL family members by making several calls to them. They have called XXXX, XXXX, XXXX many times. I had to tell family to block their number. XXXX XXXX XXXX out of XXXX, NY practices harassing phone calls. XXXX XXXX is a nasty person and when I spoke to her, I told her she has not right calling my family and she said she did and that she has all rights to try and collect this debt. This company practices unethical collection procedures and is verry harassing.
08/12/2020	Yes	Debt collection I do not know	Communication tactics Frequent or repeated calls	FL 33401	Web
Beginning on XX/XX/2020. I personally received 4-6 calls to my cell number, 3 calls to my employer 's phone number and a single call to my brother 's phone. A XXXX XXXX with " Northwood Asset Management '' left messages regarding an internal case number saying he needs to speak to me or my attorney immediately. I manged to get in touch with him Wednesday, XX/XX/XXXX and he said it's a debt from a company called " XXXX XXXX. '' I told him he's been notified to not call me or any other contacts he has again and I don't know who XXXX XXXX is. He responded I " need to get a lawyer, because this is not going away '' and hung up. I've received no notification via US mail or email about any debt previously.
02/24/2021	Yes	Debt collection I do not know	Attempts to collect debt not owed Debt is not yours	MO 63368	Web
XX/XX/XXXX, XX/XX/XXXX, XX/XX/XXXX Additionally, previous dates in XXXX which are being reviewed. 'Mrs XXXX XXXX, as she likes to identify herself, using masked phone numbers to disguise her company has repeatedly contacted me, refused to disclose her real company, refused to disclose the source of the alleged debt she's calling about and demanded payment for an alleged debt. She has also left numerous voicemails stating the same claiming that my 'time is running out ' and that she will also speak to 'third parties ' in order pressure me into giving her money. Upon investigation it was discovered that Mrs XXXX works or may work for Northwood Asset Management in New York.
01/20/2018	Yes	Debt collection I do not know	False statements or representation Impersonated attorney, law enforcement, or government official	TX 781XX	Web	Servicemember
On XX/XX/XXXX phone number XXXX called my cellphone and said they were a lawfirm looking for my son ( who is an adult ) on a personal matter regarding his social security and he needed to respond immediately. I called and told this woman that this is not his phone and not to call again. The number that you are told to call back on is XXXX XXXX. She tried to represent herself as a legal person and he had a personal matter that needed taken care of. I told her not to call my cellphone or personal phone number ever again because this is not related to me or my husband. She got very nasty and has not stopped calling my home phone.
11/27/2019	Yes	Debt collection Payday loan debt	Communication tactics Frequent or repeated calls	CA 90810	Web
The debt collection company has : - Called me at XXXX XXXX by spoofing my work phone number. When I answered, they threatened that they were at my office to serve me with a subpoena. When I asked where they were, the woman provided an unknown address. I informed her that was the incorrect address. She replied with I am not going to play games with you and hung up. - Call me on a Saturday morning at XXXX XXXX, once I heard who it was, I hung up. - Called my Mothers number to state that they were trying to deliver something to me. I returned the call, and they stated that they would be waiting at my home with a subpoena.
07/01/2021	Yes	Debt collection I do not know	Attempts to collect debt not owed Debt was result of identity theft	OH XXXXX	Web
I called Northwood Asset Management Group ( NAMG ) on XX/XX/2021 and spoke to debt collectors who have violated the FCRA regulations. The 1st violation being that the reps would not allow me a chance to advise that this debt does not belong to me and that they kept accusing me of owing the debt. I asked for the debt to be validated and the rep advised there is nothing to validate and kept on insisting the debt is mine. That is illegal and against FCRA regulations. Debt collectors can not assume a debt belongs to someone and refuse to validate the debt. This debt does not belong to me. See attached.
06/04/2020	Yes	Debt collection Payday loan debt	False statements or representation Impersonated attorney, law enforcement, or government official	SC 29609	Web
This company constantly calls my relatives, I have spoken to the man twice now ( today and on or around XX/XX/2020 ) and told him not to call my family or discuss this debt with anyone other than myself. He tried to negotiate payment with my father without my consent, my father is an older gentlemen and was absolutely horrified. He has also left messages saying that I am being charged with fraud and other threatening things. These calls are being left on the voicemails of my family. I am tired of being harassed by this company and certainly dont want them harassing my family members
04/24/2017	Yes	Debt collection I do not know	Took or threatened to take negative or legal action Sued you in a state where you do not live or did not sign for the debt	UT 84070	Web
Northwood Asset Management Company calls my phone several times per day leaving messages that either myself or my representative need to return their calls. When I have called back I am not told what they are trying to collect for so I do n't even know if it is something legitimate. They have not sent me anything in the mail concerning the debt. Just ask where they can find me so they can serve me with papers to sue me. I am in Utah and I know this company is either in NY or Florida but when they call it 's from a number that looks like it is a local Utah number.
07/10/2020	Yes	Debt collection Payday loan debt	Threatened to contact someone or share information improperly Talked to a third-party about your debt	CA 95125	Web	Older American
The original Debt so said was from XXXX XXXX. A collection company by the name of Northwood Asset Management left a threatning Vocie mail on my phone and my wifes that they will contact my employer and sue me and committed fraud etc ... ... I called the number XXXX and I asked for a validation of debt and they refused and again they will sue me. With all the fraud I was not going to settle or admit anything on the phone. ANother number I have is XXXX All I want is a written validation which I never seen or received from XXXX XXXX or northwood
03/31/2017	Yes	Debt collection I do not know	Improper contact or sharing of info Contacted me after I asked not to	OH 44111	Web
The number XXXX and XXXX has called me for weeks after I have asked them not to. They are calling about my brother who has never used my number or name as a cosigner on any loans. They threat to serve him. I 've XXXX the numbers and people seem to say it 's a scam. I confront them about being a scam and taking my number off their list and they get highly defensive and typically hang up on me. I keep answering because I want to get some answers and keep stating to take my number off of their call list.
08/28/2017	Yes	Debt collection I do not know	Communication tactics Used obscene, profane, or other abusive language	UT 84606	Web
This company northwood asset management has repeatedly contacted me and other XXXX party persons not associated with the person they attempting to collect a debt from. When asked to stop and told they can not call us they have threatened and used obscene language and threatened us. When told this is not the number to contact said debtor they insist we must give them information about us and the person they are attempting to contact.
07/30/2021	Yes	Debt collection I do not know	Threatened to contact someone or share information improperly Talked to a third-party about your debt	OH 453XX	Web
I received several harassing phone calls as have my family and my employer. I contacted them to ascertain and ask for actual information to be sent via mail to my home to be sure the charge/debt is legitimate. They became hostile and refused to provide any information and about the actual debt owed. They then started to call and harass both my siblings along with calling me at work and calling my past employer.
05/21/2019	No	Debt collection Payday loan debt	Communication tactics Frequent or repeated calls	TN 37221	Web
This company is harassing my father with calls to contact me even though they have my number. My father has XXXX and is tired of them calling his phone. I have told them repeatedly to not call. I don't even know how they got his number as I didn't use him as a reference and didn't list him as a co-signor. I want to verify how they got his personal information as it is now a privacy concern.
05/04/2018	No	Debt collection I do not know	Threatened to contact someone or share information improperly Contacted your employer	FL 33432	Web
Called my office attempting to collect something for XXXX which I assumed they purchased tried to force me to verify my social and dob which I will not give over phone continue to contact me at office which I said I could not be contacted there regardless now they continue to call with automated dialer From XXXX area code. Harassment for something Im not even sure belongs to me
01/26/2021	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Incorrect information on your report Information belongs to someone else	CA 94534	Web
I received a call from a XXXX XXXX at Northwood Asset Management. He said that I tool out a loan from them for {$1400.00} on XX/XX/2020 and defaulted in XX/XX/2020 and is now at a balance of {$2700.00}. I never took any loan from their company and never applied for anything. He said that he would sent me a notice but there wasn't much that he could do about it.
09/02/2020	Yes	Debt collection I do not know	Threatened to contact someone or share information improperly Talked to a third-party about your debt	MI 480XX	Web
My sister called me and told me someone contacted her stating that they had her name and my name and social security number " red flagged ''. This was a lie. I told this company not to contact me. To only contact me by mail. Northwood Asset Management. They misrepresented themselves and mentioned my name to a third party.
09/26/2018	Yes	Credit reporting, credit repair services, or other personal consumer reports Other personal consumer report	Identity theft protection or other monitoring services Received unwanted marketing or advertising	ID 836XX	Web
On XX/XX/2018 at XXXX XXXX I received a threatening message and voicemail from XXXX XXXX from the company Northwood asset management group in XXXX New York from phone # XXXX. The message also left the return number of XXXX reference number XXXX. This message included a family member and myself.
05/04/2017	Yes	Debt collection I do not know	Communication tactics Frequent or repeated calls	MA 01902	Web
This company call repeatedly and has called my friends, neighbors and family members. I have asked them to stop. They violate privacy laws and give information they have no right to share with others. They have yet to provide me with anything in writing.
07/25/2018	Yes	Payday loan, title loan, or personal loan Payday loan	Struggling to pay your loan	DC 20020	Web
I fell behind on the loan and it was charged off to a Northwood Asset Management Group. This organization has called my parents and family, sharing personal information about the loan including the amount and history.
03/04/2020	Yes	Debt collection Payday loan debt	False statements or representation Impersonated attorney, law enforcement, or government official	PA 19018	Web
A company continues to call me from XXXX. The representative is impersonating a lawyer and threatens to see me in court and hangs up the phone when I ask for a validation letter.
07/16/2018	Yes	Debt collection Payday loan debt	Took or threatened to take negative or legal action Threatened to arrest you or take you to jail if you do not pay	CA 92056	Web
MS. XXXX said, i owe XXXX with XXXX XXXX XXXX but I already settled the amount with XXXX XXXX XXXX. The amount i owed is XXXX.
10/11/2017	Yes	Debt collection I do not know	Attempts to collect debt not owed Debt is not yours	MI 48220	Web
Repeatedly receiving robo calls from company I 've never done business with for debts I most definitely do not owe.
10/06/2021	Yes	Debt collection Payday loan debt	False statements or representation Impersonated attorney, law enforcement, or government official	MD 21075	Web

08/17/2021	Yes	Debt collection Payday loan debt	Communication tactics Frequent or repeated calls	CA 92845	Web	Servicemember

06/25/2021	Yes	Debt collection Other debt	Communication tactics Frequent or repeated calls	NC 27349	Phone

02/03/2021	Yes	Debt collection I do not know	Threatened to contact someone or share information improperly Contacted your employer	TX 77346	Web

11/11/2020	Yes	Debt collection Payday loan debt	Took or threatened to take negative or legal action Threatened to sue you for very old debt	CA 93308	Web

10/30/2020	Yes	Debt collection Payday loan debt	Communication tactics Frequent or repeated calls		Phone

09/16/2020	Yes	Debt collection I do not know	Written notification about debt Notification didn't disclose it was an attempt to collect a debt	WI 53210	Web

08/04/2020	Yes	Debt collection I do not know	Communication tactics You told them to stop contacting you, but they keep trying	PA 19119	Web

01/22/2020	Yes	Debt collection I do not know	Attempts to collect debt not owed Debt was result of identity theft	AZ 85006	Web

11/22/2019	Yes	Debt collection Payday loan debt	Threatened to contact someone or share information improperly Talked to a third-party about your debt	SC 29720	Web

10/03/2019	Yes	Debt collection Other debt	Took or threatened to take negative or legal action Threatened to sue you for very old debt	CA 93036	Web

06/25/2019	No	Debt collection Payday loan debt	Attempts to collect debt not owed Debt was paid	IL 60005	Web

05/20/2019	No	Debt collection Payday loan debt	Threatened to contact someone or share information improperly Talked to a third-party about your debt	TN 37221	Web

05/20/2019	No	Debt collection Payday loan debt	Communication tactics Frequent or repeated calls	TN 37221	Web

11/20/2018	No	Debt collection Payday loan debt	Written notification about debt Didn't receive enough information to verify debt	OH 44087	Web

10/01/2018	No	Payday loan, title loan, or personal loan Title loan	Problem with the payoff process at the end of the loan	VA 23220	Referral

09/26/2018	Yes	Debt collection I do not know	Communication tactics Frequent or repeated calls	CA 93010	Web

03/28/2018	Yes	Debt collection Payday loan debt	Communication tactics You told them to stop contacting you, but they keep trying	KS 66209	Web

03/27/2018	Yes	Payday loan, title loan, or personal loan Installment loan	Problem when making payments	DE 19702	Web

02/20/2018	Yes	Debt collection Payday loan debt	Communication tactics Frequent or repeated calls	OH 45103	Web	Servicemember

12/21/2017	Yes	Debt collection I do not know	Communication tactics Frequent or repeated calls	OH 44442	Web

11/30/2017	Yes	Debt collection I do not know	Communication tactics Frequent or repeated calls	OH 43224	Referral

10/09/2017	Yes	Debt collection I do not know	Threatened to contact someone or share information improperly Talked to a third-party about your debt	KY 40299	Web	Servicemember

07/06/2017	Yes	Debt collection I do not know	Communication tactics Frequent or repeated calls	MO 64110	Web

06/14/2017	Yes	Debt collection I do not know	Communication tactics You told them to stop contacting you, but they keep trying	WI 53566	Web

06/07/2017	Yes	Debt collection I do not know	Written notification about debt Didn't receive notice of right to dispute	CA 92127	Web