Northeast Receivables Management, LLC CFPB Complaints

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2000 Latest Complaints
Date Received Timely Response Product Issue State / Zip Submitted Via Tags
01/21/2016 No
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • Cont'd attempts collect debt not owed
  • Debt is not mine
  • ME
  • XXXXX
Web
In XXXX of XXXX, my husband mailed a check to someone who was doing some plumbing work for us at our rental property. This man called and told my husband he had not received the check. Anxious to start the project, he asked my husband to give him a cash card instead. My husband cancelled the check and gave him the money. However, unbeknownst to us, this guy HAD received the check and had cashed it at XXXX ( even though we had stopped payment on the check ). Last XXXX ( XXXX ), we received calls from a Northeast Receivables Mgmt trying to collect the debt from XXXX. My husband produced proof that he had cancelled the check prior to it being cashed and we thought the matter was resolved. The person he spoke to admitted that they had tried to pursue legal action against the guy who had cashed the check, but were unable to get money from him. So, apparently, they hoped that they might be able to try to sucker us into paying it. So, we had assumed this had all been resolved however, yesterday I was contacted by someone at XXXX XXXX, who are now attempting to collect on the debt -- -AGAIN. I do not have the name of the first person I spoke with, but he was incredibly rude and verbally abusive. I repeatedly explained that I thought the issue had been resolved, I told him that he would need to speak with my husband, I asked for his information and a call back number. He continued to berate me : he said that they had made numerous attempts to contact us about the matter ( which was untrue ) and that we had been " evasive '' and been ignoring them therefore if I did not resolve it today, they were going to submit it to the Maine Attorney General and that I would then be responsible for the fees and legal charges, he told me my name was on the check ( which it was not ) so I was legally responsible, he told me that I had committed fraud, and he told me he would file a complaint with the XXXX under my company name ( which is not the company from which the check was written ). Understandably, I became very angry and upset. I then asked to speak to his supervisor. His name was XXXX XXXX. Initially, he was very cordial on the phone. I explained to him that he would need to speak with my husband on the matter and could I get his phone and the case reference number so my husband could call back. He proceeded to be very accommodating, said we could get an extension, then left the conversation and came back and said " no, we can not do that ''. I also explained that my husband was travelling and might not be able to respond immediately. They asked if I wanted to give them the name of our lawyer, if we wanted to get our lawyer involved. Eventually, I calmly explained to him that there was no way I could resolve the debt immediately. I told him I needed to speak with my husband, or our lawyer. I asked, again, for his phone number and for the case number, which he gave me. I hung up the phone. I was shaking and upset. I called my husband and explained what had happened and forwarded him the info. Now today, my stepson called to tell us that an XXXX ( XXXX? ) from " XXXX XXXX '' had contacted him on his cell phone at work about this same debt. Also today, I received a message from XXXX XXXX Director of Operations at XXXX -- who has called 3 times on my home phone and twice on my cell. We have not spoken to them as they clearly are unreasonable and unwilling to listen to what we have to say. However, I am concerned about what lengths they will go to to harass us -- and our friends and family. They have obviously bought this debt and are trying to squeeze money from us, even though this issue was resolved a year ago. Any assistance you can offer would be greatly appreciated. I will also pursue a complaint with the XXXX. These people need to be stopped!
03/26/2015 Yes
  • Debt collection
  • Payday loan
  • Communication tactics
  • Threatened to take legal action
  • VA
  • 23606
Web
The employee or representative of the company called multiple times on XXXX XXXX 2015 accusing me of check fraud and theft and to file in courts of law where I live for said charges while trying to collect on a payday loan I have no knowledge about and for which they were asked to validate as of XXXX XXXX 2015. A XXXX XXXX called, was very rude and abusive in his approach, kept talking over me when trying to ask questions and respond to his, and threatened me with being taken to court for check fraud and theft both of which are criminal offenses and are not applicable in the civil case of a collection action. XXXX XXXX repeatedly called me after we spoke and I asked for validation of the debt, left messages on my phone that I needed to take care of it immediately, and called who he thought was my father on the morning of XXXX XXXX stating that I was in trouble for theft and check fraud and that I needed to take care of it immediately thereby defaming my character with his continued malicious and illegal collection practices. A letter was emailed to an email address as a reply from one sent to me, and a certified letter was mailed to the address of record on XXXX XXXX 2015 asking for validation of the debt and informing of their violations of law and improper tactics and practices. These practices are illegal, abusive, harassing, and unnecessary even of someone who does owe a debt in collection. They sent me an email claiming the letter attached to be a validation of the debt, which it was just a debt collection letter they should have sent in the first place and NOT a validation of the debt. They are in violation of FDCPA sections 806, 807, and 812 if not more.
02/17/2016 Yes
  • Debt collection
  • I do not know
  • Taking/threatening an illegal action
  • Threatened to sue on too old debt
  • VT
  • XXXXX
Web
robo call/voicemail left on my cell phone for a debt paid many years ago. Threatened legal action if i did n't call back. I called and a man answered, when i said i did n't have the case # he became very upset. I said i was recording the conversation, he said he was too. He verified who i was with my legal name and last XXXX of my social. I then said i needed him to mail me the info, he said i was being rude and that i interrupted him and he was n't going to put up with it, he would see me in court. Then he hung up on me. I called back, he immediately hung up on me. I called back and he said he was giving me a verbal warning that i was harassing him and he would sue me. Then he hung up on me again.
03/19/2015 Yes
  • Payday loan
  • Charged fees or interest I didn't expect
  • SC
  • 29730
Web
I KEEP RECEIVING PHONE CALLS FRON NORTHEAST RECEIVABLES MANAGEMENT LLC. I NEVER RECEIVED ANYTHING IN THE MAIL OR ANY PAPERWORK VALIDATINHG THIS DEBT. THEY ARE CALLING MY JOB AND MY RELATIVES TELLING THEM I OWE THEM MONEY. TO BE HONEST IM NOT EVEN SURE WHAT THIS IS FOR. I HAVE MAILED A CEASE AND DESIST LETTER TO THEM AT XXXX XXXX XXXX XXXX XXXX, XXXX NY XXXX
12/18/2015 No
  • Debt collection
  • I do not know
  • Communication tactics
  • Threatened to take legal action
  • NY
  • 10034
Web
Left me a voicemail, then left voicemails on both of my brother 's phones, at XXXX Pacific time. They are claiming I am attempting to defraud XXXX from an account that was allegedly opened in XXXX. Even if I did have that account, which I can not recall, I had a bankruptcy in XXXX, and all debts were cleared. The number they called from XXXX.
04/21/2015 No
  • Debt collection
  • I do not know
  • Communication tactics
  • Frequent or repeated calls
  • CO
  • 80014
Web
03/09/2015 Yes
  • Debt collection
  • I do not know
  • Cont'd attempts collect debt not owed
  • Debt is not mine
  • LA
  • 70563
Phone
02/27/2015 Yes
  • Debt collection
  • Payday loan
  • Taking/threatening an illegal action
  • Threatened to sue on too old debt
  • CA
  • 94533
Web
02/26/2015 Yes
  • Debt collection
  • Payday loan
  • Taking/threatening an illegal action
  • Threatened arrest/jail if do not pay
  • GA
  • 30114
Web
02/25/2015 Yes
  • Debt collection
  • I do not know
  • Cont'd attempts collect debt not owed
  • Debt resulted from identity theft
  • TX
  • 79601
Web