Nexum Group Inc CFPB Complaints

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2000 Latest Complaints
Date Received Timely Response Product Issue State / Zip Submitted Via Tags
11/21/2023 Yes
  • Debt collection
  • Other debt
  • Written notification about debt
  • Didn't receive notice of right to dispute
  • FL
  • 32208
Web
I am not liable for this debt with XXXX XXXX and do not have a contract with Nexum Group Inc. They did not provide me with the original application or documents like I asked. Nexum Group is very aggressive and nasty. They don't let you explain why you don't owe a debt with XXXX XXXX ; they just get demanding nasty and tell you ; you better paid this debt or we going to report you to the credit bureau, and this will be on your credit report for 7yrs. I try to explain to Nexum representative the reason why this is not debt with XXXX XXXX I signed a contract with XXXX XXXX to have my roof done I had to pay my deductible up front before they started on my roof and salesperson said that only thing, I have to pay out of pocket may insurance with pay the remaining. So, once they finished the roof, they received the check from the insurance company after that I received a bill in the mail saying I owe them {$1300.00} I called the finance department and talked to someone named XXXX and I asked him what this bill for he said for extra wood they added to roof. I ask him why anyone didn't talk to me about this first he didn't give me and answer, so I asked for a receipt from them he told me they don't have to provide me a receipt, so I told him I'm not paying until your show me some proof of this extra wood for {$1300.00} are we can take this to court and handle this in court, the next thing I know Nexum Group calling my phone demanding me to pay them. I not paying no one unit some of your show me some document stating that XXXX pay for this amount for wood.
11/29/2023 Yes
  • Debt collection
  • Other debt
  • Communication tactics
  • Called before 8am or after 9pm
  • CA
  • XXXXX
Web
This alleged debt relates to a property that I solely own in my individual capacity. On XX/XX/, prior to any attempts being made to contact me about the debt, my husband, who holds no legal responsibility for any alleged debt, was contacted by XXXX XXXX of Nexum Group , IncXXXX My husband forwarded XXXX XXXX to me and during our conversation I informed XXXX XXXX that I am a resident of the state of XXXX and am on PST as opposed to the time zone of his employer ( they are licensed in XXXX XXXX On XXXX XXXX XXXX contacted me multiple times starting at approximately XXXX XXXX XXXX I re-informed XXXX XXXX both via text message and verbally during a phone call later that day that I am a resident of the state of XXXX and that I am on XXXX and not to call me at or around XXXX XXXX XXXX XXXX XXXX that he understood and wouldn't continue with his actions going forward. Today, XXXX, I received two phone calls from XXXX XXXX XXXX XXXX XXXX XXXX and XXXX XXXX XXXX XXXX XXXX and his company, Nexum Group , Inc., despite repeated warnings, have continued to call at unconscionable hours, completely disrupting my home and children. Furthermore, I have been unable to find any license information for this company in the state of XXXX, the state where I reside.
05/26/2023 Yes
  • Debt collection
  • I do not know
  • Communication tactics
  • Used obscene, profane, or other abusive language
  • FL
  • 33610
Web
My family and I are constantly harassed by XXXX XXXX from XXXX XXXX XXXX She has been harassing us since XX/XX/2023, calling several times a week! She has somehow found m family 's landline phone number and has been calling and harassing my elderly mother with abusive and threatening language. We have her voicemails, emails, and constant tyrants captured to be shared as evidence of her aggressive actions. Please investigate the inappropriate and abusive practices of XXXX XXXX, she is negatively impacting the lives of innocent consumers every day! XXXX XXXX
01/14/2024 Yes
  • Debt collection
  • Other debt
  • False statements or representation
  • Attempted to collect wrong amount
  • MD
  • 20721
Web
01/03/2024 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt was paid
  • FL
  • 34119
Web
09/13/2023 Yes
  • Debt collection
  • I do not know
  • False statements or representation
  • Indicated you were committing crime by not paying debt
  • IL
  • 60148
Web
08/03/2023 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • WA
  • 98502
Web
07/25/2023 Yes
  • Debt collection
  • I do not know
  • Attempts to collect debt not owed
  • Debt was result of identity theft
  • MI
  • 48076
Web
06/06/2023 Yes
  • Debt collection
  • Medical debt
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • FL
  • 34683
Phone