NEW WORLD COLLECTIONS, INC. CFPB Complaints

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2000 Latest Complaints
Date Received Timely Response Product Issue State / Zip Submitted Via Tags
01/10/2024 Yes
  • Credit reporting or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Account information incorrect
  • TX
  • 752XX
 Web
New World Collections never contacted me, or sent any letter disclosing this debt to me. I dont even reside in that state. It was not until the information was on my credit report that this debt was brought to my attention. Violating the FCRA. I continued attempts to contact the company, it was not until I opened a complaint with the XXXX of XXXX XXXX ( XX/XX/2023 ) that I got a response from the company. I requested a validation of an item being reported to all three credit bureaus by New World Collections, and received my confidential medical records, including a patient ledger, dates, procedures and codes, as well as treatment information in response without a prior written release supplied by either company clearly violating my rights under HIPAA. In response to my complaint to the XXXX, New World Collections continues to violate HIPAA by openly discussing number of treatments, locations, payment amounts for visits, medical payment account types, and insurance information. In their own communication, New World Collections stated that I had a total of XXXX visits, but there are over 5 pages with over a XXXX charges, including multiple duplicate procedures that were allegedly performed. This information is clearly invalid as well. I informed New World Collections that i would be making a complaint about the clear FCRA and HIPAA violations in which they stated " they welcome it ''.
07/03/2023 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Improper use of your report
  • Reporting company used your report improperly
  • IN
  • 462XX
 Web
The Fair Credit Reporting Act ( 15 U.S. Code 1681 ) says ( 1 ) The banking system is dependent upon fair and accurate credit reporting. Inaccurate credit reports directly impair the efficiency of the banking system, and unfair credit reporting methods undermine the public confidence which is essential to the continued functioning of the banking system. So whenever there is a violation under the FCRA, it impairs the efficiency of the banking system. This is a violation of my privacy with my consumer report, since I control what is listed and what is not. In the event that any accounts are reported without my written consent, that is considered identity theft. This is a violation of both 15 U.S. Code 1681b ( 2 ) and 15 U.S. Code 1681c-2. This leads way to civil liability against the credit reporting agency for negligent and willful noncompliance under 15 U.S. Code 1681n, which allows for {$1000.00} per violation, for account listed without my expressed written consent.
10/18/2023 Yes
  • Debt collection
  • Other debt
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • IN
  • 461XX
 Web
We have been in a dispute with a cleaning company, XXXX XXXX, about services not rendered satisfactorily. They claim we owe {$330.00} for 2 cleanings in XX/XX/2023. After much back and forth with them, they sent us to an alleged collection company, New World Collections , Inc. ( XXXX XXXX XXXX XXXX XXXX, XXXX, IN XXXX ), after what they wanted. We have exchange letters with them asking that they verify the debt as valid and also on their authority to collect on it. We received back from them basically the same letter with alleged invoices for services, which we contend were not satisfactory, that appear to have been done on a word processor that anyone could make and absolutely no information on their authority to collect a debt. I don't even have the name of a person to talk to. As far as I can tell, they are not registered to collect debts in my state of Indiana and I have no assurance of anything.
06/23/2018 No
  • Debt collection
  • Medical debt
  • Took or threatened to take negative or legal action
  • Sued you without properly notifying you of lawsuit
  • IN
  • 46224
 Web
I sent a certified letter dated XX/XX/XXXX to the collection agency New World Collections which they signed for on XX/XX/XXXX to Validate, Dispute, Cease and Desist. They responded with a letter dated XX/XX/XXXX with copies of my itemized medical bill with what I was treated for, the date and how much. Not only did they violate HIPPA privacy laws they also failed to provide me with the original contract bearing my signature that states I owe New Worlds Collections the alleged amount owed. I replied again with another certified letter dated XX/XX/XXXX which again they signed for on XX/XX/XXXX. They failed to reply back and have filed a law suit to garnish my wages. I found out I was being taken to court through a commercial lawyer letter dated XX/XX/XXXX. I have kept a very detailed file that will show our communication back and fourth. They also have the creditors address listed as my old residence.
05/29/2021 Yes
  • Debt collection
  • Medical debt
  • Communication tactics
  • Frequent or repeated calls
  • IN
  • 47374
 Web
The repeated calls are on my end. I have called this company many times to pay my debt. I am never able to speak to a person. I always leave my name, date of birth, last 4 of my social, and my phone number requesting a return call. I have never received a return call and there is no other way to pay this company. The company is called New World Collections and based out of XXXX. I have even got on their website and sent them an email.
02/18/2022 Yes
  • Debt collection
  • Credit card debt
  • Attempts to collect debt not owed
  • Debt was result of identity theft
  • IN
  • 46208
 Web
No information given regarding account. Violates federal 15 USC 1692gf also no medical release given and eligible to collect on debt per Section 1681 ( i ). The bureaus have it reporting different pricing and multiple inaccuracies. I never authorized or given permission for this to be reporting
03/16/2021 No
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Problem with a credit reporting company's investigation into an existing problem
  • Investigation took more than 30 days
  • OH
  • 43614
 Web
I have filed a dispute in regards to the incorrect items on my credit report. It has been well over 30 days and I haven't received any investigation results.
12/30/2023 Yes
  • Credit reporting or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Information belongs to someone else
  • IN
  • 46208
 Web
06/06/2023 Yes
  • Debt collection
  • I do not know
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • TX
  • 77047
 Web
05/30/2022 Yes
  • Debt collection
  • Medical debt
  • False statements or representation
  • Attempted to collect wrong amount
  • IN
  • 46151
 Web Servicemember
04/15/2019 Yes
  • Debt collection
  • Medical debt
  • Attempts to collect debt not owed
  • Debt was paid
  • IN
  • 46143
 Web
02/20/2019 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Information belongs to someone else
  • IN
  • 46236
 Web
06/07/2018 No
  • Debt collection
  • I do not know
  • Attempts to collect debt not owed
  • Debt is not yours
  • IN
  • 46033
 Web
07/18/2013 No
  • Debt collection
  • Medical
  • Cont'd attempts collect debt not owed
  • Debt was paid
  • IN
  • 46994
 Web