National Recovery Solutions, LLC CFPB Complaints

2000 Latest Complaints

Date Received	Timely Response	Product	Issue	State / Zip	Submitted Via	Tags
12/05/2017	Yes	Debt collection Private student loan debt	Attempts to collect debt not owed Debt was result of identity theft	RI 02860	Web
On XX/XX/XXXX my father XXXX XXXX XXXX applied for a XXXX XXXX XX/XX/XXXX to pay for XXXX XXXX ; he did this without my knowledge or consent. My father told me that all of my school 's tuition will be taken care of and kept me out of the details, and he asked me to hand him all letters pertaining to financing my education. My father, XXXX XXXX died on XX/XX/XXXX of XXXX. Before he died, he and his then wife XXXX XXXX told me what I was to receive when he died and what I was responsible for. They told me to pay the last semester of the spring of XXXX ( I personally paid {$22000.00} to XXXX and additionally I paid one other loan belonging to XXXX XXXX ). I was never informed of any additional loans. On XXXX XXXX of XXXX, I received an email from XXXX XXXX stating that I owed a loan for {$26000.00}. This email was a reminder sent to my school 's email address, however, prior to that I received advertisements only from XXXX XXXX offering me new loans and to consider a XXXX XXXX XXXX XXXX in the future. My father previously took out a Federal Loan from XXXX XXXX to pay for my previous school XXXX XXXX XXXX. This same advertisement from XXXX XXXX was delivered to my school address at XXXX several times starting in XXXX. I do not have an email regarding a specific loan from XXXX XXXX between XXXX, XXXX and XXXX XXXX, only advertisements. Only a notification later that a password was changed and that a new document was available, again my father handled everything. XXXX XXXX is stating that a specific email was sent to confirm that a specific loan was approved to my XXXX address, I have no such document. From the latest email regarding this conflict, " When an online account is created we send notifications to the borrower and cosigner at their email addresses, when correspondence or documents are available for viewing online '' ; this is generic. What I did receive on XXXX ( this was the first time I saw this ) was an email stating that " Dear Valued Customer, You have a new document available online. You must log in to view this document. Please use the same user ID and password you created for your XXXX XXXX online account. '' Again, my father previously had an account with XXXX XXXX and I assumed this was from that since I did not personally create a loan with XXXX XXXX. If the document was created in XXXX of XXXX why was n't I notified then? I believe the burden of proof falls to XXXX XXXX to establish that this loan was mine and that I knowingly knew of it 's existence. The information on this loan was completely falsified by my late father, which makes the document illegal and invalid. If he were alive he would have been prosecuted for fraud according to the law. I also believe he was n't in his right mind ( there are mistakes in the loan ) because he was on serious debilitating medication at the time for his XXXX treatment. XXXX XXXX KNOWINGLY approved a loan they new to be false. 1 ) I was not the originator of the loan. I would like to see the IP address of the computer used to create the document. 2 ) XXXX XXXX voluntarily approved a loan document that they knew was fraudulent. A ) Only my name, address, SS # and an electronic signature was used to link me to this loan. ALL information under my name and my fathers name was my fathers information. i.e, where he worked, how much he made, that he was married etc. I 've already proved that I worked for an Anime Store ( sending them pay stubs ) and not XXXX XXXX or XXXX XXXX as listed on the form. I am not and never have been married. I did not make XXXX as my salary, etc. 3 ) I had no real established credit at the time to warrant the approval of a {$26000.00} loan. 4 ) What criteria was used to establish a loan with XXXX XXXX? According to XXXX XXXX 's Website using " Credit worthiness and other factors ''. I believe only my fathers information was used to determine the " worthiness '' of this loan 's approval. 5 ) Neither my XXXX, XXXX XXXX ( letter was sent from her ) denying the knowledge of this loan even thought she and my uncle were listed as references and neither did my father 's second wife XXXX XXXX, have any knowledge ( accorder to her ). Can they prove that they did know or was informed. 6 ) I have no knowledge of the accompanied password and user ID used to create the loan, only ( I assume ) my father knew this information. I was able to access this " account '' in XXXX of XXXX. I needed to call them to access this loan by giving them my SS #. If I knew about the loan, I would would have been able to access this myself online. Proving that I had no knowledge. 7 ) A Letter ( in supporting evidence ) and address to me, was in the mail from XXXX XXXX sent to my address, however, I never saw this letter until It was in a folder given to me by XXXX XXXX as part of my father 's effects. Included in this folder were also medical records and named " XXXX ''. Since I paid the two specific bills ( which was requested by him and XXXX XXXX while he was alive ), I had no reason to look further and I was grieving. The letter states : That notification will be sent to the borrower by email OR mail. XXXX XX/XX/XXXX insistence that they sent me an email ( that I could actually open ) was false. This was sent to my home and my father reviewed everything. XXXX XXXX 's statement as my name and address, SS # and an electronic signature was enough to prove my responsibility according to them. Anyone can then take out a loan, pay for something XXXX even though it was for my benefit ) default and claim that I am responsible because of an electronic signature. My father signed my name, his information was used to determine approval. I am asking that Sallie mae acknowledge that the loan was approved by mistake and the responsibility falls to my late father 's estate. I have met my responsibilities and paid what I was asked to pay. XXXX XXXX made a mistake they need to acknowledge this. I am also not ( If I knew I would been prepared previously to pay this ) in a position now to pay for a debt that was done again, without my knowledge or consent. The burden of proof falls to XXXX XXXX. **On XX/XX/XXXX my XXXX, who is XXXX, received a call form a XXXX XXXX representing XXXX XXXX XXXX asking for me. I do not live with her and have no idea how they got her number. She was a bit shaken when she informed me of this call. Their number is ( XXXX ). *****
02/09/2023	Yes	Debt collection Private student loan debt	Attempts to collect debt not owed Debt is not yours	FL 34120	Web
My name is XXXX XXXX a federally protected consumer, and I am making this complaint against National Recovery Solutions , LLC for committing identity theft. I have never given National Recovery Solutions , LLC any permission to use any of my identifying information to commit mail fraud by contacting me about an alleged debt they claim I owe. I am aware that in accordance with Article XXXX, the assignment of a defaulted note is illegal. Both the assignee and the assigned are both liable for violations under 15 U.S. Code 1692e ( 12 ). I have never received any documentation requesting validation from National Recovery Solutions , LLC before they committed multiple violations under the FCRA and the FDCPA by furnishing this alleged debt to my consumer report including but not limited to 15 U.S. Code 1692d ( 4 ) which the FTC defines as debt parking. If National Recovery Solutions , LLC INC can not provide me with proof such as a tracking number that they attempted to lawfully validate this alleged debt with me, the consumer, prior to furnishing it on my consumer report, this has been a fraudulently furnished account with forethought and malice as an attempt to bring harm to me and my financial reputation. I am legally refusing to pay this debt pursuant to 1692c ( c ). I am demanding a cease and desist of all illegal activity, any communication and collection activity, of this and any alleged debts until National Recovery Solutions , LLC can provide me with sufficient documentary evidence that I have any legal obligation to pay them. If this documentary evidence can not be produced and National Recovery Solutions , LLC continues its collection efforts, I will file for litigation for actual damages caused, and National Recovery Solutions , LLC will be held criminally liable for aggravated identity theft pursuant to 18 USC 1028A, extortion, theft by deception, securities fraud, and mail fraud. Upon the receipt of the documents herein and of this notice, you are hereby notified Pursuant UCC 1-202f. Your prompt attention and response are both requested and required. I am also requesting the original purchase agreement that shows you are the legal owner of this alleged debt, please include all the terms and conditions that are included in this purchase agreement. please respond as soon as possible in 30 days or less with the previous information.
10/05/2021	Yes	Debt collection I do not know	Communication tactics You told them to stop contacting you, but they keep trying	MD 21045	Web
I started receiving calls from an aggressive debt collector from the phone number XXXX on XX/XX/XXXX The " XXXX XXXX '' who called and kept leaving messages stated they were looking for a XXXX XXXX. I do not know this person, nor anyone with a name close to that, and have owned the phone number that they called me on for over 15 years. " XXXX XXXX '' kept calling me every few days, leaving the same hostile messages. Dates these messages were received included XX/XX/XXXX XX/XX/XXXX, and XX/XX/XXXX On XX/XX/XXXX, I called " XXXX XXXX '' and informed him that no one of the name he was looking for could be reached at the number he dialed. He got irate, and accused me of lying. I then asked for the company name and address to send an official letter asking them to cease and desist contacting me. I was then told that " XXXX XXXX XXXX '' ( the name used in the precall recording identifying the call as a debt collector ) was not the company he represented and he refused to provide the information that I requested and hung up. I called back XXXX each time being hung up on as soon as the call was answered. On the third time, an irate XXXX XXXX answered again, asking in an aggressive manner what I wanted using demeaning/offensive nicknames based on my given name. I told him to stop referring to me by those names and to remove my number from his call list. He told me that had already been done, and I asked for confirmation of that. He refused and hung up on me again. I subsequently called " XXXX XXXXXXXX XXXX '' at XXXX, and after explaining what happened, was told that the debt I had been harassed about was in their " XXXX, Washington '' office. The person on the phone was not able to give me any more information as they were locked out of that system. The customer representative gave me the phone number of that office to followup ( XXXX ). I have called and left a message, and have not received a response yet.
02/12/2019	Yes	Student loan Private student loan	Dealing with your lender or servicer Received bad information about your loan	CA 92405	Web
My name is XXXX XXXX. I was a student of XXXX XXXX XX/XX/XXXX ,XX/XX/XXXX - XX/XX/XXXX. Under the Federal Lawsuit against XXXX XXXX XXXX., XXXX and its subsidiaries schools were closed due to illegal practices with federal funding. during my tenure, i took out student loans federal and private to assist me with my education. I was not fully aware I had taken private loans out, due to the severity of enrollment and pressure to attend classes to graduate. Fast forward, after the school closure I was contacted by National Recovery Solutions XXXX XXXX XXXX who stated they were collecting on my loans and I was delinquent and had to make a payment or else ... .I stated I have in my possession n, a notice from the Attorney General stating the lawsuit and my private loans were cancelled. But in their interest, they stated that it was not valid and I had to make a payment. I made payments as follows - XX/XX/XXXX {$30.00} - XX/XX/XXXX {$200.00} - XX/XX/XXXX through XX/XX/XXXX - {$100.00} a month, and XX/XX/XXXX -XX/XX/XXXX {$20.00} a month. I recently spoke with the company again to tell them these loans have been cancelled and should not have to pay and now I am being passed though the grapevine from manager to manager to phone representative, who has not been able to help me. As stated on the documentation attached, and payments made after the settlement, I would be issued a refund, and as I spoke with NRS, they stated they had no idea about my paperwork, and would look into it. Please help me - XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX , CA XXXX XXXX XXXX
09/27/2017	Yes	Debt collection Private student loan debt	Took or threatened to take negative or legal action Threatened or suggested your credit would be damaged	OH 45420	Web
A XXXX XXXX left me a voicemail that he did n't know why I do n't return my important phone calls and I needed to call right away. When I called him i told him that I had just had XXXX XXXX and was not able to get to the phone he asked me to verify myself I told him my birthday he told me that I was in default and needed to pay because my loan was in a collection agency. I told him I had just graduated and was told that would n't happen until 6 months after I graduated. He said he had me graduating a year prior. I told him he was not correct. I told him that I was starting XXXX XXXX and was under the impression that my school loans would be differed. He said not for private loans. I said I have only got loans through the school. He said they had sent me letters about my loan payments and He asked me to verify my address I said my address is updated with the loan company so I am not sure why they do n't have the correct one. He gave me an address that I had never lived at. I told him that I would call into my school loan agency and get it resolved. I told him that when I completed XXXX XXXX I was going to do the program to rid of my loans after working for a XXXX XXXX for 10 years. He told me if I did n't make a payment then it was going to ruin my credit. I told him I already had bad credit because of my ex husband that I was not working because I just gave XXXX XXXX XXXX XXXX and I would look into it. When I called into check they said all my accounts were in good standing and differed. Then number they are calling me from is XXXX
02/17/2023	Yes	Debt collection Other debt	Attempts to collect debt not owed Debt was result of identity theft	TX 77084	Web
My identity was stolen on XXXX. One of the resulting charges was for a XXXX XXXX not even in my state. I filed, contacted each company and worked all this out. Now XX/XX/XXXX XXXX is calling telling me I owe this debit and they've been hired to collect it. They, a woman named XXXX, said I owed {$2400.00} to XXXX XXXX from XXXX. I explained to her exactly what happened and she said " these people have your name, DOB, and social. " I will email the form needed to file fraud charges. '' They have continued to call via recording left on my voice mail that they are trying to collect a debit. I have contacted the company XXXX, XXXX XXXX, who says I've never had an account with them and I'm not in their system, and the XXXX XXXX Sheriff 's department to file again. I have called XXXX multiple times never returned my calls or sent me an email or letter in the mail. This makes me feel that certain someone is using my identification fraudulently but has started again since recently my bank acct was recently hacked and this is all connected to XXXX XXXX XXXX. I asked for a cease and disisst for calling me and informed of XXXX Complaint, contacting you, put me on your do not call list, and I've filled the police report I believe these are connected and pray for relief. XXXX XXXX
12/04/2018	Yes	Debt collection Private student loan debt	Attempts to collect debt not owed Debt is not yours	TX 76107	Web
I was called at my workplace and my cell phone numerous times by National Recovery Solutions. They told me I co signed on this private student loan that was now in default because the primary person who took the loan did not pay. They told me this would negatively affect my credit because I was the co signer. They offered a settlement which I could not pay. We agreed to {$50.00} bi weekly ( $ 100 monthly ) to pay down this amount owed which I have been paying since XX/XX/XXXX. On XX/XX/XXXX I asked for verification on how much I have since paid and how much was left on the balance. On the XX/XX/XXXX, I asked them to send me proof I was the co signer which I do not believe at this point I am. The woman on the phone agreed to send. I then called back asking to cancel the ACH payments in the meantime until I had received the proof I was the co signer. They then told me I could not get the proof I was the co signer if I cancelled the payments. I would like either proof I am the co signer on this account or the {$2600.00} back that I have paid on this debt that was not mine due to the misrepresentation of this debt collector agency. I am attaching the letter sent to me that shows the original consumer 's name and not mine.
02/17/2020	Yes	Student loan Federal student loan servicing	Dealing with your lender or servicer Need information about your loan balance or loan terms	TX 75044	Web
This company has failed to respond again. I previously filed a CFPB complaint advising this company failed to produce validation documents. I received a response through this portal and then I received a letter via XXXX from the parent company advising they take my complaint seriously and will receive the requested validation documents within 30 days. As of today, I have not received any validation documents, no phone calls or no other letters indicating that I will be receiving my documents soon. As this point, I have lost patience with trying to resolve my account. I have hired a lawyer and in the process of filing a lawsuit against the company for failing to provide validation documents within a certain time frame. This company has not reached out to my job to complete an employment verification and again I have not received any validation documents. Any future correspondence will need to be sent to my attorney. I am requesting that this company, NRS, CEASE & DESIST ALL COMMUNICATION!! No letters and no calls.
10/20/2017	Yes	Debt collection I do not know	Attempts to collect debt not owed Debt is not yours	TX XXXXX	Web	Servicemember
XXXX called me on XXXX @ XXXX, she asked for a man that was not me. I stated she had the wrong number and to please remove my number. She stated she was confused as the person had called from my number. I again told her she had the wrong number to please remove my phone number associated with the account she was calling on. She continued to tell me that her " lawyer '' gave her this number. I asked for her name told her not to call and hung up. She called again at XXXX. Once again I told her i just informed her to remove my number that this was the 2nd request. I hung up. She called again at XXXX and left a vm. Then she called my place of employment at XXXX. I told her i was recording the conversation and not to ever call my number again as I am not a party of the debt she is trying to collect. She stated I was not making payments and I explained I will never make payments as I do not owe them anything.
03/26/2022	Yes	Debt collection Private student loan debt	Written notification about debt Didn't receive enough information to verify debt	WA 98310	Web
I have requested verification of the debt National Recovery Solutions LLC claims that I owe on XXXX separate occasions. They have failed to send anything other than a requests for payment. They once sent me a collection with double the amount the original collection said. This company runs on an unsecure website and expects you to put your personal and card information, no thanks. Past that, they can't prove debt owed. The only " verification of debt '' sent to me was an amount {$6000.00} less than what they are claiming I owe, which that debt has been settled with the appropriate facility. At this point this company is assumed a complete and utter fraud. Unsecure site, refusal/inability to verify debt, and different collection amounts being sent at different times ranging from $ XXXX {$16000.00}. This is harassment and against the Fair Debt Collection Practices Act.
12/02/2022	Yes	Debt collection I do not know	Threatened to contact someone or share information improperly Contacted you after you asked them to stop	NY 11520	Web
XXXX XXXX was issued a cease and desist yesterday via text, the same communication they initiated without my permission to contact me about an alleged debt that I do not owe. Please see attached exhibits, which show that XXXX XXXX violated my right to privacy by contacting me to collect on an alleged debt that I do not owe. XXXX XXXX assumed the risk when they purchased an alleged debt from the alleged creditor. I do not owe neither, XXXX XXXX or the creditor, and demanded all communication ( direct and indirect ), harassment, embarrassment, defamation of character and attempts to collect on an alleged debt to stop. The Fair Debt Collection Practices Act is intended to secure my right to privacy and my privacy has been breached so be it.
09/09/2022	Yes	Student loan Private student loan	Dealing with your lender or servicer Received bad information about your loan	GA XXXXX	Web
XXXX XXXX, with National Recovery Solutions , LLC XXXX XXXX XXXX XXXX XXXX XXXX XXXX Contacted me stating they received a private student loan collection account from a previous company. I asked them to provide the original debt documentation with my signature & all payments I paid to the previous company applied to the debt. They state they have that information to provide me but that I should charge the balance they have on file to a credit card account or borrower the money. XXXX is rude using forceful language using threat tones. He has called old employers ( I no longer work for ) and family member numbers XXXX online using my name. I have the recordings. I will not be forced to pay a debt without proof I asked for.
11/08/2016	Yes	Consumer Loan Installment loan	Problems when you are unable to pay	MO 63130	Web	Servicemember
I spoke with XXXX of National Recovery service on the week of XX/XX/2016. National Recovery Service contacted the main office of my job instead of calling the extension that I placed on my application. I asked them to no longer contact me at any other number except for my personal cell phone number. On XX/XX/2016 XXXX from National Recovery Service contacted my husband at his job looking for me. I called XXXX back and reminded her that I requested that they not call me at any other number. XXXX told me it was in there system to not call any other number. XXXX told me " XXXX is your husband so I can call him ''. They are continuing to contact me even though I have instructed them to not call me.
03/01/2018	Yes	Debt collection Private student loan debt	Communication tactics You told them to stop contacting you, but they keep trying	OK 730XX	Web	Servicemember
National Recovery Solutions has tried to contact me at work several times even though I have asked them not to call my work or it would get me in trouble. each time i told them this they told me no one has ever talked to me which is a lie. I spoke with them on XX/XX/XXXX and XX/XX/XXXX on my work line and asked that they not call me at work. Then they asked me to let them speak to human resources as soon as i told them to stop calling me a work as a scare tactic. When I told them that i was going to file a complaint he said I Don't know what for. I repeated because I ask that you stop calling me at work.
05/06/2015	Yes	Debt collection Payday loan	Taking/threatening an illegal action Sued where didn't live/sign for debt	KY 40219	Web
Received repeated calls from this company, at work, even after telling them XXXX times to stop calling me at work. When I called them back to tell them ( again ), the person told me I was going to be summoned to court for a payday loan debt, but could not tell me where the payday loan was borrowed. She merely stated that it came from XXXX XXXX, and Identified herself as from " NRS. '' I asked her to send debt verification to my address, and she said they would be sending me a court summons. Once again, I never verified anything but my name.
12/09/2022	Yes	Debt collection Other debt	Written notification about debt Didn't receive enough information to verify debt	MO 648XX	Web
On XX/XX/XXXX, I received a notice of a collection from XXXX XXXX, XXXX. I immediately sent a letter to request a verification of debt on XX/XX/XXXX. To date, they have not responded to the request. However, they are still calling me. Today ( XX/XX/XXXX ) they left me a voicemail about paying the collection through their website, however I am not supposed to be contacted during the dispute process. On XX/XX/XXXX, I sent another letter, stating that I had not received verification of the debt.
09/14/2016	Yes	Debt collection I do not know	Communication tactics Frequent or repeated calls	CA 960XX	Web
Person is constantly contacting my ex husbands cell phone looking for me from a National Debt Recovery number at XXXX. The last incident on XXXX at XXXX XXXX from a XXXX XXXX. This company has never provided any type of written communication, yet calls my ex husband and previous employer several times. I can provide phone records as needed. Person has claimed 'legal action ' implying legal action on an unverified account.
04/24/2015	Yes	Debt collection I do not know	Cont'd attempts collect debt not owed Debt is not mine	CA 92557	Web
I have received, and responded to, calls from this company, verified that I am not the person who they are attempting to reach, yet they continue to call me at my place of employment demanding that I verify my identity to " ensure I 'm the person '' they are trying to reach. The person calling leaves the name XXXX and phone number XXXX XXXX XXXX XXXX.
10/03/2023	Yes	Debt collection I do not know	Written notification about debt Didn't receive enough information to verify debt	IA 503XX	Web
I talked to NR Solutions on Friday XX/XX/XXXX. They claimed I owed XXXX debts but couldn't verify what it was for. I sent a letter requesting the debt to be verified and more information so I could even know what the debt was for. I never got a response. Now they have called me on XX/XX/XXXX, XXXX, XXXX, every XXXX days and still called today XXXX.
01/13/2016	Yes	Debt collection I do not know	Communication tactics Frequent or repeated calls	CA 92110	Web
They called my cell phone and left a message and then went as far to call my place of employment and ask for the Human Resources department. This is an embarassment to me at my place of work for three years over something I dont even know of. Possibly debts that were from my XXXX. I am XXXX.
05/12/2018	No	Debt collection I do not know	Written notification about debt Didn't receive notice of right to dispute	FL 32127	Web	Servicemember
This company has done an illegal soft inquiry regarding a time barred alleged debt ( yes i know thia to be true as i have no debts under 4 years old which is the statute mandated limit per fla sunshine law ) which 0 info has been received.
11/17/2016	Yes	Debt collection Other (i.e. phone, health club, etc.)	Improper contact or sharing of info Contacted employer after asked not to	TN 37013	Web
I continuously keep getting a call at my place of employment from a XXXX XXXX, I have asked him several times not to contact me at work and he continues to do so even going as far as calling my supervisor and leaving a message with him.
05/07/2015	Yes	Debt collection Credit card	Cont'd attempts collect debt not owed Debt was paid	TX 75115	Web
Collection agency is attempting to collect on a debt that I satisfactorily paid off a few years ago.The collection agency has XXXX the price owed and has negatively placed this collection on my credit report.
01/13/2020	Yes	Debt collection Federal student loan debt	Threatened to contact someone or share information improperly Contacted your employer	TN 37207	Web
My employers received a call from this company asking for me earlier today on their personal cell phones. Not sure how they received this information & found their personal numbers, but this is not okay.
04/24/2022	Yes	Debt collection Private student loan debt	Threatened to contact someone or share information improperly Talked to a third-party about your debt	KY 410XX	Web
The debt collection company called an ex-distant relative and told them I had a student loan debt in colllections and told them the exact amount.
10/13/2020	Yes	Debt collection Credit card debt	Written notification about debt Didn't receive enough information to verify debt	MO 63033	Web
This company notified me of a debt owed that it has not validated and/or verified. I sent notice to this company & they have not responded.
05/11/2018	No	Debt collection I do not know	Communication tactics Called before 8am or after 9pm	TN 372XX	Web
National Recovery called my cell, my mother 's house and my sister 's cell all around XXXX central standard time.
02/07/2024	Yes	Credit reporting or other personal consumer reports Credit reporting	Problem with a company's investigation into an existing problem Problem with personal statement of dispute	CA 94531	Web

01/30/2024	Yes	Credit reporting or other personal consumer reports Credit reporting	Improper use of your report Reporting company used your report improperly	NY 11433	Web

01/23/2024	Yes	Debt collection Other debt	Attempts to collect debt not owed Debt is not yours	IL 60104	Web

01/23/2024	Yes	Debt collection Other debt	Attempts to collect debt not owed Debt is not yours	IL 60104	Web

01/17/2024	Yes	Debt collection I do not know	Attempts to collect debt not owed Debt is not yours	NY 11433	Web

01/15/2024	Yes	Debt collection I do not know	Written notification about debt Didn't receive enough information to verify debt	NY 11433	Web

01/12/2024	Yes	Debt collection I do not know	Communication tactics Frequent or repeated calls	NY 11433	Web

12/21/2023	Yes	Debt collection Payday loan debt	Threatened to contact someone or share information improperly Contacted your employer	FL 33174	Web

03/10/2023	Yes	Debt collection I do not know	Communication tactics Frequent or repeated calls	AR 72113	Web

03/01/2023	Yes	Debt collection Credit card debt	Attempts to collect debt not owed Debt is not yours	NY 11223	Web	Older American

04/22/2022	Yes	Debt collection Private student loan debt	Threatened to contact someone or share information improperly Talked to a third-party about your debt	OH 43204	Web

04/06/2022	Yes	Debt collection I do not know	Communication tactics You told them to stop contacting you, but they keep trying	MD 21045	Web

01/25/2022	Yes	Debt collection I do not know	Attempts to collect debt not owed Debt was result of identity theft	NV 89134	Web

10/01/2021	Yes	Student loan Private student loan	Dealing with your lender or servicer Keep getting calls about your loan	WI 54311	Web

09/09/2021	Yes	Debt collection Private student loan debt	Threatened to contact someone or share information improperly Talked to a third-party about your debt	PA 15210	Web

04/21/2021	Yes	Debt collection I do not know	Attempts to collect debt not owed Debt is not yours	NY 12345	Web

01/25/2021	Yes	Debt collection I do not know	Communication tactics Called before 8am or after 9pm	IL 61801	Web

01/13/2021	Yes	Debt collection I do not know	Written notification about debt Didn't receive enough information to verify debt	NJ 08104	Web

12/04/2020	Yes	Debt collection Credit card debt	Communication tactics Frequent or repeated calls	NC 28262	Web	Servicemember

01/31/2020	No	Debt collection Other debt	Attempts to collect debt not owed Debt is not yours	MD 21236	Phone

01/26/2020	No	Debt collection Private student loan debt	False statements or representation Attempted to collect wrong amount	WA 98057	Web

10/25/2019	Yes	Student loan Federal student loan servicing	Dealing with your lender or servicer Need information about your loan balance or loan terms	TX 75044	Web

03/08/2019	Yes	Debt collection Private student loan debt	Attempts to collect debt not owed Debt is not yours	WA 98532	Referral

02/18/2019	Yes	Debt collection I do not know	Attempts to collect debt not owed Debt was already discharged in bankruptcy and is no longer owed	NY 12953	Web

12/27/2018	Yes	Debt collection Private student loan debt	Communication tactics Frequent or repeated calls	PA 19104	Web

09/11/2018	Yes	Debt collection Federal student loan debt	Attempts to collect debt not owed Debt was paid	TX 77060	Web

09/11/2018	Yes	Debt collection Federal student loan debt	Attempts to collect debt not owed Debt was paid	TX 77060	Web

09/04/2018	Yes	Debt collection Private student loan debt	Attempts to collect debt not owed Debt was paid	CO 80601	Web

09/28/2017	Yes	Debt collection Private student loan debt	Written notification about debt Notification didn't disclose it was an attempt to collect a debt	SC 29446	Web

08/29/2017	Yes	Debt collection Federal student loan debt	Communication tactics Frequent or repeated calls	DC 20012	Web

07/28/2017	Yes	Debt collection Private student loan debt	Communication tactics You told them to stop contacting you, but they keep trying	GA 30046	Web	Servicemember

06/08/2017	Yes	Debt collection I do not know	Communication tactics Frequent or repeated calls	FL 32256	Web

05/10/2017	Yes	Debt collection Payday loan debt	Took or threatened to take negative or legal action Threatened to sue you for very old debt	VA 23106	Referral

01/25/2017	Yes	Debt collection Federal student loan	Improper contact or sharing of info Contacted employer after asked not to	NY 14505	Web

01/25/2017	Yes	Student loan Non-federal student loan	Can't repay my loan Can't get flexible payment options	CT 06489	Web

12/21/2016	Yes	Debt collection Other (i.e. phone, health club, etc.)	Improper contact or sharing of info Talked to a third party about my debt	NY 14085	Web

12/12/2016	Yes	Debt collection Other (i.e. phone, health club, etc.)	Cont'd attempts collect debt not owed Debt was paid	NY 11106	Referral	Older American

08/11/2016	No	Debt collection Payday loan	False statements or representation Indicated committed crime not paying	TX 78620	Web

10/15/2015	Yes	Debt collection Other (i.e. phone, health club, etc.)	Cont'd attempts collect debt not owed Debt was paid	KY 40523	Postal mail

09/14/2015	Yes	Debt collection I do not know	Communication tactics Frequent or repeated calls	FL 34470	Web

08/04/2015	Yes	Debt collection Credit card	Disclosure verification of debt Not disclosed as an attempt to collect	TN 37075	Web

07/20/2015	Yes	Debt collection Other (i.e. phone, health club, etc.)	Cont'd attempts collect debt not owed Debt is not mine	AL 36108	Fax

05/09/2015	Yes	Debt collection Credit card	Communication tactics Frequent or repeated calls	TX 75050	Web

04/01/2015	Yes	Debt collection Payday loan	Communication tactics Threatened to take legal action	TN 37207	Phone

03/05/2015	Yes	Debt collection Credit card	Communication tactics Used obscene/profane/abusive language	IL 60660	Web

01/29/2015	Yes	Debt collection Credit card	Communication tactics Frequent or repeated calls	FL 34119	Web

10/29/2014	Yes	Debt collection Credit card	Disclosure verification of debt Not disclosed as an attempt to collect	DC 20001	Web

10/25/2014	Yes	Consumer Loan Installment loan	Problems when you are unable to pay	PA 17331	Web

10/21/2014	Yes	Consumer Loan Installment loan	Problems when you are unable to pay	NV 89030	Web

09/25/2014	Yes	Debt collection I do not know	Communication tactics Threatened to take legal action	PA 15666	Web

09/25/2014	Yes	Debt collection I do not know	Disclosure verification of debt Not given enough info to verify debt	PA 15666	Web

09/25/2014	Yes	Debt collection Credit card	Cont'd attempts collect debt not owed Debt was paid	NY 11364	Referral

09/11/2014	Yes	Consumer Loan Installment loan	Problems when you are unable to pay	NV 89139	Web

08/11/2014	Yes	Debt collection I do not know	Communication tactics Used obscene/profane/abusive language	TX 78748	Web

07/17/2014	Yes	Debt collection Credit card	Cont'd attempts collect debt not owed Debt was discharged in bankruptcy	NY 10469	Web

07/17/2014	Yes	Debt collection Credit card	Cont'd attempts collect debt not owed Debt was discharged in bankruptcy	NY 10469	Web

07/15/2014	Yes	Debt collection I do not know	Cont'd attempts collect debt not owed Debt is not mine	SC 29405	Web	Servicemember

06/06/2014	Yes	Debt collection I do not know	Communication tactics Frequent or repeated calls	MD 21215	Phone

05/21/2014	Yes	Debt collection I do not know	Cont'd attempts collect debt not owed Debt is not mine	FL 32531	Web

05/19/2014	Yes	Debt collection I do not know	False statements or representation Indicated shouldn't respond to lawsuit	TX 76108	Web

04/05/2014	Yes	Debt collection Payday loan	Cont'd attempts collect debt not owed Debt was paid	WI 53151	Web

03/28/2014	Yes	Debt collection Payday loan	Cont'd attempts collect debt not owed Debt resulted from identity theft	TX 77084	Web

03/24/2014	Yes	Debt collection I do not know	Communication tactics Frequent or repeated calls	OH 43953	Web

03/24/2014	Yes	Debt collection I do not know	Communication tactics Frequent or repeated calls	MN 55113	Web

03/20/2014	Yes	Debt collection I do not know	Communication tactics Called outside of 8am-9pm	AZ 85018	Web

03/14/2014	Yes	Debt collection I do not know	Improper contact or sharing of info Talked to a third party about my debt	MD 21798	Web

03/03/2014	Yes	Debt collection I do not know	Improper contact or sharing of info Talked to a third party about my debt	CA 92020	Fax

02/28/2014	Yes	Debt collection I do not know	Communication tactics Frequent or repeated calls	TX 76052	Web

02/22/2014	Yes	Debt collection Credit card	Improper contact or sharing of info Talked to a third party about my debt	CA 93675	Web

11/21/2013	Yes	Debt collection Credit card	Cont'd attempts collect debt not owed Debt is not mine	CA 91356	Phone	Older American