National Check Resolution Inc. CFPB Complaints

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2000 Latest Complaints
Date Received Timely Response Product Issue State / Zip Submitted Via Tags
08/17/2015 Yes
  • Debt collection
  • Payday loan
  • Disclosure verification of debt
  • Right to dispute notice not received
  • AZ
  • 863XX
Web
I received a phone call on Tuesday, XXXX from a XXXX XXXX XXXX XXXX ) XXXX of XXXX - company name was hard to understand - stating that I needed to call XXXX by end of business day on Wednesday, XXXX & reference file # XXXX & SS # regarding a fraud claim. I received a VM on XXXX from XXXX XXXX @ XXXX XXXX ) XXXX ( id as wireless caller ) stating that since I did n't call that my employer & county clerk would be notified of pre-litigation for XXXX fraud claims & that I needed to have valid ID available for the service process at & he gave my home address on the VM. I notified the local PD and spoke to an XXXX XXXX and explained the above. He obtained the phone numbers and contacted XXXX XXXX and spoke with a XXXX XXXX manager ) of which he was told that this was for a debt that I owed of which they had recorded conversations stating that I would pay. The officer contacted me back and suggested that I call them in an attempt to resolve. I called XXXX XXXXXXXX XXXX and XXXX XXXX XXXX answered the call as " XXXX. '' He told me that this was debt for {$940.00} for XXXX XXXX XXXX. I let him know that I paid this debt from XXXX - XX/XX/XXXX in the amount of {$340.00} thru a settlement offer agreed on by myself and XXXX XXXX manager at XXXX XXXX XXXX. The original amount owed was {$450.00}. After I paid the agreed upon amount the settlement was not honored because at that time they stated that I still owed an additional {$540.00} and she would be back in touch to let me know how it would be handled. I did n't hear back from XXXX XXXX. At that time, I ask if this debt could be paid on a settlement and he said yes @ {$650.00} but he would need half that day by debit or credit card over the phone only. I could not pay that so the amount owed would be {$940.00} in payments. The only method of payment accepted was debit/credit card over the phone. I offered to send a cashier 's check, money order or bill pay and he stated no that was n't acceptable because they were accepting payment on the client 's terms. I gave my debit card information and setup a payment plan of {$140.00} on XXXX, 5 payments of {$150.00} every XXXX weeks after that and {$50.00} for the last payment on XXXX. I asked for the address and phone number of the company which he gave as National Check Recovery, XXXX. XXXX, XXXX, GA XXXX. He also stated he would be sending me emails that would be a validation of debt letter XXXX to my knowledge I have not received anything from this company ) and a cease & desist pertaining to the service process. I did not receive any emails. Also, he stated that claims were for breach of contract and check fraud. On XXXX, I received a letter from National Check Resolution, same address. On XXXX I contacted XXXX XXXX XXXX a benefit thru my employer XXXX & spoke with someone from their legal department about this & was put in touch with an attorney who deals with collections issues. I spoke with an attorney on XXXX. After letting him know the above situation, he advised me to cancel my debit card, not to take any further calls from this company and not to send any money to them due to their collection practices. He also advised that I send a letter requesting validation of the debt, the opportunity to dispute the debt and to stop all phone contact to me or any third party. My parents were XXXX contacted as well as my home number and cell phone. Also, I sent a letter certified mail, return receipt requested on XX/XX/XXXX On XXXX I received a call from a XXXX XXXX from NCR with the message that the form of payment had failed and that I would need to contact them prior to end of business day on Monday, XXXX in order to be able to resolve this matter thru a payment plan and avoid litigation.
01/25/2018 Yes
  • Debt collection
  • Payday loan debt
  • False statements or representation
  • Impersonated attorney, law enforcement, or government official
  • VA
  • 20121
Web
On XX/XX/XXXX at XXXX I received a call from XXXX a man that said he had some documents that had been forwarded to his office regarding some legal matters. When I asked him the name of the company he was with he said XXXX, XXXX XXXX XXXX, he said he wanted to know if I was going to be around Friday to give me some papers. I asked him Are you intending to serve me?, he replied hesitantly something like that, but listen call this number XXXX and tell them my name they can give me more information I called XXXX and another man answered, said that he could provide me with the information needed if I can verify that XXXX was the last 4 of my social. I did not want to verify that information I just said OK. He proceeded to tell me I owed money on a payday loan, ( which is a fact, however they sold my account to XXXX XXXX XXXX not XXXX or XXXX ) he told me I had to make payments of {$120.00} every month to keep my account from going to legal. I was caught off guard and told him I needed time to figure my budget out, he told me that I needed to talk to him by Friday or else my account will be forwarded. He then proceeded to ask me if I got any certified letters, I told him no. he verified my address, and I told him I never got anything. He then proceeded to verify my email address and I confirmed he told me he was going to email me some information on the payment plan and to look out for it. So I waited to see if an email ever came and nothing came. XX/XX/XXXX at XXXX I got a voicemail from XXXX stating : This message is for XXXX this is XXXX, regarding some paperwork I just received in my office yesterday. Your information as I stated in my prior message I do have a request I have sign for a notice of intent regarding a pending case thats been filed against you. I havent heard from you I just wanted to confirm my schedule for service I will be stopping by if you could please make yourself available between XXXX and if you could please have a valid ID if claimant their number is XXXX is your case number XXXX. First- there was no prior message, nor do I think its okay for them to threaten to show up anywhere. Especially my home after I verified my address the day before. Instead of calling the XXXX number, I called the local number that left me the voicemail and I asked them what documents they keep talking about, they told me they couldnt discuss anything unless I give them the last 4 of my social, keep in mind they blurted out the day before, and I would not. He told me that they already sent it out and to hold as they needed to go over my account. the man stated they sent me my information to my email address. I asked why nothing was mailed and he said it was, when I asked what was mailed he said the mail I asked what mail a statement, a notice, a legal document what??? he became frustrated told me not to yell and that this was a legal matter and that he couldnt discuss much of anything else. I dont have any recording devices so I had another party nearby to hear what they were saying and be a witness to the madness. Although I know this is illegal it still makes me scared that someone has my social, my address, email address and personal information at disposal to them.
02/23/2021 Yes
  • Debt collection
  • Other debt
  • Took or threatened to take negative or legal action
  • Threatened or suggested your credit would be damaged
  • OR
  • 972XX
Web
I am a XXXX woman who owns a small retail business locates in downtown XXXX, Oregon. I borrowed about $ XXXX in business loans from a funding company XXXX. I was barely on time with my loan payments before the Covid-19 pandemic that hit the entire country. My business was forced to close as per directives from the XXXX of XXXX and our XXXX of Oregon. Due to the Covid-19 pandemic and store closure, I fell behind in my loan payments, and XXXX XXXX XXXX sent my loan account to a collection agency names National Check Resolution Inc. for collection. This company got in touch with me on XX/XX/XXXX, and we worked out a payment plan, which both parties were agreeable to this payment plan. They sent me a form to fill out with the monthly amount to be paid on each date, per month, and the final payment amount on which year. However, after 2-3 months, NCR changed their tune and said they wanted to collect the entire amount. I explained to their agent XXXX, who assisted me with the payment plan agreement, my business situation hasn't changed since XX/XX/XXXX. I was still struggling with my retail business and didn't have that kind of money to pay the entire balance. I also brought up the agreement paperwork that I filled out and signed with National Check Resolution , Inc., which said I only have to pay a small amount every month, it also stated I have until XXXX to pay the last balance. XXXX, the agent said, she recorded me over the phone to show that I agree to a 3 months evaluation to see if I continue to make the payment to NCR, which I did agree to a 3 months evaluation. However, I never agreed to pay the entire amount in full after 3 months as I don't have a $ XXXX lump sum to pay due to lack of retail business in my town. Today, on Tuesday, XX/XX/XXXX at XXXX XXXX, the agent named XXXX from NCR called me and left the following voicemail message on my cell phone : " Yes, this message is intended for __, and this is XXXX with NCR touching bases with you concerning the outstanding XXXX XXXX XXXX, I do need to get the name and number of the attorney that's representing you on your outstanding balance if you can contact the office back at XXXX. My heart sank as I listened to this voicemail message. First, I do not have an attorney ; I find this voicemail message extremely threatening and intimidating. I see NCR as a big collection company that's threatening a woman minority business owner who's struggling to keep her small business afloat while dealing with our country 's pandemic. I feel so helpless, and I don't know what to do? At this point, I want their abusive phone calls to stop, and I want NCR to uphold their payment plan agreement with me which I've signed with them on XX/XX/XXXX. I have documents of the payment agreement that I signed with NCR, and I can produce the proof.
05/13/2015 Yes
  • Debt collection
  • Payday loan
  • Taking/threatening an illegal action
  • Threatened arrest/jail if do not pay
  • SD
  • 57702
Web
My payday loan with XXXX went in to default last year when I hit some hard financial times. Apparently the debt has been sold numerous times to various collection agencies. I received a call XXXX days ago from a company called National Check Recovery, a gentleman named " XXXX XXXX '' stated I would be receiving papers for fraud as the loan was n't paid off. I called the number and reached National Check Recovery/XXXX, who stated I would be served with papers for fraud. I spoke with customer service at XXXX and they stated they do not work with this company in any way. The original loan with XXXX was for {$500.00}. I requested a validation of the debt, which shows the debt as over {$900.00} more than the pay day loan, but if they had to sue me it would be nearly {$3000.00}. I received the validation from them but there was not an itemized list of the charges. I spoke with XXXX XXXX today and he became verbally abusive with me, threatening to sue for fraud as I did n't pay the loan off. I told this gentleman I had not received any notice of this debt from their company and their threatening phone call was the first I had heard from them. XXXX XXXX told me they had sent " numerous '' notices by mail, but would not provide me with proof of this as I told him I had received nothing. I was unable to even speak an entire sentence during the conversation as he continued to interrupt, yell, and speak over me to the point where I had to firmly inform him that I would cease communication with him if he did not stop interrupting and raising his voice. I am meeting with an attorney tomorrow and told XXXX XXXX I would be showing the paperwork to the attorney. XXXX XXXX demanded to know the attorney name and address and phone number, which I did not share with him because I have not retained the attorney formally. He became quite verbally upset with me when he found out I was speaking with an attorney and asked what I was trying to " accomplish ''. I asked to speak with the XXXX XXXX, who left the original message a number of times over the last XXXX days, yesterday I was told he was " out to lunch and would call me back in about XXXX minutes '' and I never received the call. I called XXXX more times yesterday and asked for him and never received a call back. I asked again today to speak with XXXX XXXX and was told he does n't work there and is a process server. To date, I have not been served any paperwork ( which I 've learned in reading numerous times online that this is common with XXXX and XXXX XXXX, and people do n't receive any paperwork. ) I am attempting to validate this debt, yet National Check Recovery only makes threatening comments regarding fraud, and it is against the law to threaten jail time or be abusive over the phone when talking with a consumer. What do I do?
09/21/2017 Yes
  • Debt collection
  • I do not know
  • False statements or representation
  • Impersonated attorney, law enforcement, or government official
  • OH
  • 44130
Web
eceived a call from " XXXX XXXX '' at NCR. He left a voicemail stating that he is calling regarding an " allegation that has been attached to my name as well as my social ''. He then stated in the voicemail the last 4 digits of my social security number and said " at this point in time the allegations have already been substantiated. '' Then said he was calling to see if I wanted to resolve this matter " outside of the legal system. '' I called the phone number back recording the phone call in the process, and spoke to the same person that left the voicemail " XXXX XXXX. '' He made me verify my date of birth before discussing what the issue was. He had stated that he was calling regarding an case filed against me that included " malicious intent. '' and " check fraud ''. I then asked if he was attempting to collect a debt ( he did not state this ahead of time ) to which he replied " Yes. '' I asked for validation of the debt, to which I received via email that stated I owe {$770.00} to " XXXX XXXX XXXX XXXX '' and the original creditor is " XXXX '' I believe this debt collection practice is illegal, and that the debt is invalid. I responded to the email stating I dispute the validity of the debt and requested documentation showing they have verified I am responsible for the debt and that they are licensed to collect debts in the state of Ohio. I also requested that they cease contacting me.eceived a call from " XXXX XXXX '' at NCR. He left a voicemail stating that he is calling regarding an " allegation that has been attached to my name as well as my social ''. He then stated in the voicemail the last 4 digits of my social security number and said " at this point in time the allegations have already been substantiated. '' Then said he was calling to see if I wanted to resolve this matter " outside of the legal system. '' I called the phone number back recording the phone call in the process, and spoke to the same person that left the voicemail " XXXX XXXX. '' He made me verify my date of birth before discussing what the issue was. He had stated that he was calling regarding an allegation made against me by " XXXX '' that included " malicious intent. '' I then asked if he was attempting to collect a debt ( he did not state this ahead of time ) to which he replied " Yes. '' I asked for validation of the debt, to which I received via email that stated I owe {$770.00} to " XXXX XXXX XXXX XXXX '' and the original creditor is " XXXX '' I believe this debt collection practice is illegal, and that the debt is invalid. I responded to the email stating I dispute the validity of the debt and requested documentation showing they have verified I am responsible for the debt and that they are licensed to collect debts in the state of Ohio. I also requested that they cease contacting me.
06/22/2017 Yes
  • Debt collection
  • Payday loan debt
  • Threatened to contact someone or share information improperly
  • Contacted your employer
  • TN
  • 37115
Web
I was contacted by NCR XXXX XXXX CEO from XXXX GA about a payday loan debt I took out about 2 years ago from XXXX XXXX in XXXX TN for {$25000.00}. XXXX XXXX called me on my job and threatened me that if I did not sign a promissory note and pay them {$100.00} within i week with a credit card or debit card that he would be garnishing my wages for {$1500.00}. The following day he called my fiancee on her mothers cell phone and discussed my debt with her. He told her that I had to pay {$100.00} in 2 days then pay {$350.00}. within a very short time and if I did not do a promissory note the following day and pay the day after that that I would be served with papers that had already been approved through the court and I would have to pay {$2000.00}. My fiancee and I have just had our XXXX XXXX and this payment would cause a great deal of undue hardship for my family. I researched my consumer rights and the following day I received a message from XXXX XXXX on my in-laws cell phone again threatening me that if he does n't hear from me by the end of the day I will be served garnishment papers at my job the the following day. He called back and my fiancee tried to ask him for information concerning his company, the address and the license # and documentation about the loan he rudely interrupted her saying documentation has been sent and an email was sent which it never was and that he would be sending someone to my place of business with papers in the XXXX He then proceeded to call my boss told him I had bad checks and was going to be arrested. My bosses company depends on me to be there every day and he said he would pay this debt to keep me out of jail. I have to pay this back to my boss with my pay check and it will greatly harm my ability to pay my rent and get food for my family.I am extremely angry and feel this man has put lies and my financial business out to people who have no business knowing. I plan on legal actions concerning this company and this man.
11/09/2017 Yes
  • Debt collection
  • Payday loan debt
  • Communication tactics
  • Frequent or repeated calls
  • WA
  • XXXXX
Web Servicemember
National Check Resolution Inc . XXXX XXXX XXXX had represented in XXXX XXXX that they were a sovereign entity ( XXXX lender ) wholly owned and operated by the XXXX XXXX XXXX of the XXXX XXXX XXXX XXXX. The impression is that the company is licensed to do business in states where they have no license, as they are not subject to the state laws. This was sent to Washington XXXX which returned a decision that only the original {$1000.00} needed to be repaid, no fees or interest. Contact from National Check Resolution started XXXX XXXX, XXXX. With 2 calls : home ; XXXX am and Cell ; XXXX am. XXXX XXXX, XXXX 2 more calls : Home ; XXXX am and Cell ; XXXX am. XXXX XXXX, XXXX another call home ; XXXX XXXX. That is 5 calls in 3 days. They are claiming that the loan is valid, and have stated that, " the client has stated that you still do not respond to several notices that were sent to your residence. The file has been forwarded to our office for final recommendation prior to being processed on ( First was XXXX, Second was XXXX ). You do have a legal right to resolve your case. If you choose, yourself or your attorney can contact our claimants office at XXXX. '' On this I am not sure as to what the processing would be, and the second is that the records, if indeed a case might be, are not kept properly. This to me appears a scam as to the two different days as well as the threat of processing. Also to note, the last notice regarding anything on this was from Washington State XXXX as to XXXX XXXX not having a valid license in Washington State, and the amount to be repaid could not exceed the {$1000.00}. So as no notices, and the fact of the different dates, I do believe this may be a Phantom Collection. I have verbally told them not to call again until I get the Validation letter in the US Mail. They in return told me they would call back XXXX XXXX XXXX XXXX ).
04/18/2020 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt was result of identity theft
  • CA
  • 94568
Web
On XX/XX/XXXX I received a call from National Check Resolution. The voicemail said that NCR was forwarded my account information from XXXX. They falsely stated that XXXX had a lien against me personally and against my company. I received another voicemail from NCR on XX/XX/XXXX, this time they threatened that they were going to begin an asset investigation on both me personally and my business for a debt owed to XXXX XXXX. As of XX/XX/XXXX I have not received any formal letter from NCR to validate this debt and they have not allowed me the opportunity to dispute this debt. Prior to these events, I had already sent two formal dispute letters to XXXX by certified mail informing them that this account was opened fraudulently as a result of identity theft. The first letter was sent on XX/XX/XXXX and XXXX received this letter on XX/XX/XXXX. The second letter was sent on XX/XX/XXXX and XXXX received this letter on XX/XX/XXXX. I did not receive a response to either letter. XXXX was provided A copy of my Identity Theft Report, A copy of my Lost/Stolen Confirmation Notice For My Business Account, and a copy of the FTC Notice to Furnishers of Information specifically calling out their responsibility to cease providing the inaccurate information to any nationwide credit reporting agency and ensuring that they do not attempt to sell or transfer the fraudulent debts to another party for collection. They violated my rights by selling this debt to NCR. In both letters I asked XXXX to please investigate this matter, close the account and absolve me of all charges, take the steps required under the Fair Credit Reporting Act, and send me a letter explaining their findings and actions. Nothing was done on either occasion.
06/10/2015 Yes
  • Debt collection
  • Credit card
  • Communication tactics
  • Threatened to take legal action
  • PA
  • 190XX
Web
XXXX XXXX called several times from an unknown number and said he was going to come to my place of work or home to serve me court papers if I did n't call NCR,XXXX I called the number got no answer the next day a block number called me saying he was XXXX XXXX from NCR. I called the number back a lady answered but only said hello no company name or anything, she seemed nervous. XXXX XXXX got on the phone and said he was trying to collect XXXX for a debt. After talking with XXXX at NCR several times he said he had no idea who this XXXX XXXX XXXX XXXX is. The XXXX time I spoke XXXX XXXX explaining to him that I spoke with the debtor and they gave me the name of the of the collection agency and it was not XXXX or National Check Resolution. I asked XXXX XXXX who they purchased my account from and he kept insisting the original debtor. I told him no, that I already spoke with them and I was waiting on the Collection Agency who they gave my account to return my call. XXXX got angry and said I had till XXXX XXXX XXXX to get back to him or the courier service would serve me! I said you told me you have no idea who the are?? He the hung up on me!
06/06/2015 Yes
  • Debt collection
  • Credit card
  • Taking/threatening an illegal action
  • Threatened arrest/jail if do not pay
  • PA
  • 190XX
Web
XXXX XXXX called XXXX times and said he was going to come to my place of work or home to serve me court papers if I did n't call XXXX. I called the number got no answer the next day a block number called me saying he was XXXX XXXX from NCR. I called the number back a lady answered but only said hello no company name or anything, she seemed nervous. XXXX XXXX got on the phone and said he was trying to collect XXXX for XXXX XXXX. He asked why I stopped paying and I said I was on-the-go hospital. He said he would talk to his lawyers to stop any legal action if I paid the bill. I told him I did n't have the money I was behind on things told me to give him a credit card, debit card or prepaid card, no checks to pay the XXXX then set up payment of XXXX every 2 weeks. I asked him for documention and why I never received anything. I have him my email on Thursday XXXX XXXX, he told me his Secretary would send me something and as of XXXX XXXX on XXXX XXXX I still have not received anything. He is supposed to call back on Monday XXXX XXXX to get payment or serve me with court papers. I feel this is a scam and do n't know what to do
06/08/2018 Yes
  • Debt collection
  • Credit card debt
  • Took or threatened to take negative or legal action
  • Threatened or suggested your credit would be damaged
  • PA
  • 19143
Web
National Check Resolution Inc. contacted me by phone last year in XX/XX/XXXX and told me I owe money from an account from a loan or credit card company and I told them I will send {$250.00} on XX/XX/XXXX and {$150.00} for 11 months and then {$21.00} for the last payment. When they contacted me I panicked and agreed to it without getting this debt validated. So far I paid over {$800.00} and when I started researching credit articles I saw that if I was unsure that I can request verification and validation of the debt that is being collected. On XX/XX/XXXX I contacted the credit bureaus and ask for them to verify the debt however this company was listed on my credit reports. On XX/XX/XXXX, XX/XX/XXXX and today XX/XX/XXXX I've asked National Check Resolution to validate the debt and so far they have failed to do so. I also phoned them today and asked them to take {$220.00} to leave me alone and stop deducting money out of my checking account. I spoke with XXXX who said he would ruin my credit and hung up on me.
07/22/2019 Yes
  • Debt collection
  • I do not know
  • Threatened to contact someone or share information improperly
  • Talked to a third-party about your debt
  • GA
  • 30252
Web
XX/XX/2019 XXXX at extension XXXX of National Check Resolution Inc. left a voicemail on a person that is no longer associated with the business regarding a debt that the business and I have obtained personally and threaten that a asset investigation is on the way, which brought total embarrassment to me and me wondering how she can legally leave personal information about me and my business on someone else 's voicemail. I called XXXX up and told her how can she legally do that and she said because the person was once associated to the business in her paperwork. And then I told her the business was in a legal lawsuit at the moment but I did have an attorney and would be filing bankruptcy because I have lost everything with the business, and she said if I settled today she could take a settlement but if not then as of Wednesday they will open a asset investigation and go after my personal accounts ... I really felt like she was XXXX me to settle, when I have nothing, and I financially cant settle.
08/20/2015 Yes
  • Debt collection
  • Payday loan
  • Cont'd attempts collect debt not owed
  • Debt is not mine
  • VA
  • 23454
Web Servicemember
My wife received a call from National Check Resolution stating that we owed on a Payday loan, XXXX. They also stated that they where going to serve papers for a court case scheduled in two weeks. This scared my wife enough that she paid a reduced amount of XXXX verse the stated amount of XXXX dollars. I then called them back to verify what had happened. They told me a loan was taken out in XXXX of 2014 and paid to my XXXX XXXX account. NCR did have my XXXX XXXX Account 's last XXXX, my social number and home address. I told them I never filed for a payday loan in XXXX of last year. They told me it came from my homes IP address and that I should remember taking a loan out. They told me the loan amount was XXXX dollars. I verified through my bank, XXXX XXXX, that no deposit was made from XXXX XXXX in any amount. In fact hat no deposit of XXXX dollars are made to me account during the month of XXXX. They also stated they would not refund the money as it was a closed case.
11/10/2020 Yes
  • Debt collection
  • I do not know
  • Communication tactics
  • Frequent or repeated calls
  • VA
  • 23112
Web
XXXX with NCR phone number XXXX has called several times to family members which is in violation of the Fair Debt Collections Practice Act. I have never received voicemails from him or the company directly, they keep contacting my family and I have to hear about it second hand. I have called them several times advising I do not recall owing any sort of debt to XXXX XXXX, I advised them they were in violation of the act and to ceases and desist to no avail. They continue to contact family members, use profane language and are so rude. My last encounter with XXXX was XX/XX/20 at XXXX XXXX EST, the call lasted 2 mins to which I was screamed at, he refused to accept the fact that he is violating the act. I advised to send the collection to my credit report to be handled there OR send me information. He refused. I am sick of wasting my time trying to get them to stop all communication and advised this would be the final outcome.
05/19/2015 Yes
  • Debt collection
  • Payday loan
  • Communication tactics
  • Frequent or repeated calls
  • CT
  • 060XX
Web Servicemember
I have an outstanding payday loan XXXX XXXX store and had issues with payment due to identity theft. I received a call from a collector threatening to come to my house and job. He left a number but no name. I called the number given and it is National Check Resolution who was helpful but stating that it is an outside agency is the one that contacts debtors and that " they should not threaten but they do what it takes to get deadbeats to call - it worked right. '' I acknowledge that I owe the debt but being belittled, embarrassed and harassed is not right. This gentleman from the outside agency called me today XXXX XXXX every XXXX minutes to my cell as a private number and left the message about XXXX XXXX
05/11/2017 Yes
  • Debt collection
  • I do not know
  • Took or threatened to take negative or legal action
  • Threatened to arrest you or take you to jail if you do not pay
  • FL
  • 32256
Web
I received today XXXX a message from XXXX XXXX from NCR he stated this is his second attempt to reach me in regards to documents if he does n't hear from me or my attorney he will come to my job XXXX ( which i have n't worked at in 2 years ) or find where I work at through the department of labor to have this matter handled at the property! I had till today to call him! I left a v.m to stop calling me and harassing me and I let them know I will be filing a complaint through the CFPB and the FTC because I believe this is the same company that stated I owed a online loan which I stated to them I didnt live in XXXX I ve moved to XXXX so now there threatening me to come to XXXX county.
02/09/2018 Yes
  • Debt collection
  • Payday loan debt
  • Attempts to collect debt not owed
  • Debt was paid
  • TX
  • 75063
Web
Company : NCR ( XXXX XXXX XXXX ) After recieving several calls and voicemails, my sister told me to call this company back. They told her that I owed a debt and they would be pressing charges on me. When I called, they told me I had to pay that day or else they would be pressing charges against me. I was more worried about the warrant and court fees at the moment so I authorized the payment. After doing much research, Ive discovered that this a popular scam and I am deeply saddened. I only have {$270.00} to my name and gave them {$200.00}. As I thought, that payday loan was indeed paid off and I did not need to make any further payments. This payment was made on XX/XX/18.
05/29/2019 Yes
  • Debt collection
  • Payday loan debt
  • Threatened to contact someone or share information improperly
  • Talked to a third-party about your debt
  • TN
  • 37206
Web
XXXX from National Check Resolution Inc. ( XXXX XXXX XXXX XXXX Georgia XXXX Phone : XXXX Fax : XXXX www.nationalcheckre.com ) left a voicemail on a third party ( a relative 's ) phone saying I have an unpaid balance with XXXX and stating that if I did not call them within 48 hours, that they will start a liability investigation on me and my company, leaving the case number and phone number. This is the SAME DAY as when they had contacted me via email with the boilerplate notification of said debt with the 30 day notice to dispute said debt. These practices of communicating private information run afoul of the FDCPA.
08/31/2023 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt was paid
  • GA
  • 30213
Web
XX/XX/XXXX I paid the balance of {$240.00} to National Check Resolution , Inc. XX/XX/XXXX I had an attorney " XXXX XXXX XXXX from XXXX and XXXX XXXX to contact me threatening that they would garnish my wages. I provided the email payment confirmation to this attorney and there was no further communication. Today XX/XX/XXXX, a collection appears on my account from XXXX XXXX XXXX for the same account that was paid off 4 years prior. This account is being sold by XXXX XXXX to several debt collectors and this company is violating FDCPA and it should be investigated and fined.
08/03/2019 Yes
  • Debt collection
  • Other debt
  • Took or threatened to take negative or legal action
  • Threatened or suggested your credit would be damaged
  • AZ
  • 85392
Web Servicemember
I was contacted by National Check Resolution on XX/XX/19 screaming at me and threatening to sue me or damage my credit if I did not pay immediately! I was terrified so I agreed to settle the debt for {$1000.00} dollars beginning on XX/XX/19 paying {$75.00} every 2 weeks. They took payments on the following dates all in the amount of {$75.00} : XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX The last payment should have been on XX/XX/19 in the amount of {$55.00}. No payment should have been taken after XX/XX/19 as the debt was satisfied.
05/22/2015 Yes
  • Debt collection
  • Payday loan
  • Taking/threatening an illegal action
  • Threatened arrest/jail if do not pay
  • TX
  • 78240
Web
They had XXXX people call me and say they are coming to my work and residence with the police and that I will go to jail. They are now calling my wife and saying the same thing that they will be out today with the police. I do n't even owe this and I requested they send me a copy and they refused. This is very unprofessional for this company to call and make threats and then call my wife with the same thing. That is why they need to put these loan companies out of business. The companies name is XXXX is name is XXXX XXXX and NCR XXXX XXXX they are very rude people.
01/17/2017 Yes
  • Debt collection
  • Payday loan
  • Taking/threatening an illegal action
  • Threatened arrest/jail if do not pay
  • TX
  • 79928
Web
The collection rep assigned to my account threatened to send faxed documents to my employers and ensure I pay them. Keep in mind I attempted to notify the rep she was threatening me on a recorded phone line. I have email receipts showing twice were an incorrect zip code is still being entered on their part and National Check Resolution continues to contact a phone number that they have NO AUTHORIZATION to call!!!! I have an email confirming the incorrect zip code was entered again! I also have an email confirmation from my employer reflecting the same issue!
05/13/2019 Yes
  • Debt collection
  • Payday loan debt
  • Communication tactics
  • Frequent or repeated calls
  • VA
  • 24153
Web
NCR which is the debt collection agency that handles the XXXX XXXX XXXX XXXX in XXXX va keeps callins me while I am at work after I spoke to a representative on Friday XX/XX/2019 to call me on XX/XX/2019 at XXXX and not 2 times before that time. they have been harassing for the past 7 months. I specifically told them that I can pay XXXX a month to help settle the debt but, they are still threatening legal action. I had a baby in XX/XX/XXXX and they was calling me then being very rude and nasty and I am sick of it and will be pursuing legal action
07/12/2023 Yes
  • Debt collection
  • Other debt
  • Took or threatened to take negative or legal action
  • Threatened to sue you for very old debt
  • NV
  • 89148
Web
I have been receiving calls XXXX x a day for a year regarding a debt owned by a company ( LLC ) that I used to work for that went out of business years ago. Also, the original lender has gone out of business. National Check Resolution XXXX has been harassing my family and friends as to this debt. I have reached out to tell them to stop and they continue to harass. They also claim that they have a lien against me, offer no proof and threatened to sue me. I need them to stop! Please help.
07/11/2017 Yes
  • Debt collection
  • Payday loan debt
  • Threatened to contact someone or share information improperly
  • Contacted your employer
  • TX
  • 75150
Web
XXXX a t NCR ( National Check Resolutions ) contacted me at my place of employment. I have never been in contact with her before today. Called our Corporate headquarters and we can not receive any inbound calls that are not related to our business. The call was transferred to me. Her contact number is XXXX ext XXXX
01/14/2020 Yes
  • Debt collection
  • Other debt
  • Took or threatened to take negative or legal action
  • Sued you without properly notifying you of lawsuit
  • IN
  • 469XX
Web
XXXX Sold my debt to someone else and now they are calling my ex boyfriend that he is part of the debt that they are going to do an investigation process. The name of the company is national check resolution. This debt is from my business. They should stop calling anybody. Thank you!
01/30/2018 Yes
  • Debt collection
  • I do not know
  • Took or threatened to take negative or legal action
  • Threatened to arrest you or take you to jail if you do not pay
  • FL
  • 33178
Web
Leave repeated messages harassing myself and my wife by threatening to appear at home or work and to be ready. Uses a very aggressive tone and claims to be visiting to as part of a civil lawsuit, however, Clerk of Courts searches did not reveal any pending litigation.
03/08/2022 Yes
  • Debt collection
  • I do not know
  • Attempts to collect debt not owed
  • Debt is not yours
  • CA
  • 94014
Web Servicemember
I just received an email saying that I owe {$3000.00}. The account says XXXX XXXX which I have never heard of and that the account was opened in 2019 in XXXX. 1 ) I have not been to XXXX in 2019nor did I open any account in 2019.
09/19/2018 Yes
  • Debt collection
  • I do not know
  • Communication tactics
  • You told them to stop contacting you, but they keep trying
  • OH
  • 444XX
Web
XXXX XXXX left a very threatening message on my work voicemail that I have saved. I have faxed and emailed Cease and Decease letters to NCR so I left a voicemail invoking this. But they are still calling work and family members
05/03/2016 Yes
  • Debt collection
  • I do not know
  • Communication tactics
  • Threatened to take legal action
  • NY
  • 11795
Web
XXXX Is calling my principal and coworkers threatening to arrest me at my job. They have all my personal information and it 's scary they are harassing me giving my coworkers my social security number just discusting
04/13/2015 Yes
  • Debt collection
  • I do not know
  • Taking/threatening an illegal action
  • Threatened arrest/jail if do not pay
  • AK
  • 99645
Web Servicemember
Got a call from XXXX someone named XXXX at XXXX XXXX and XXXX then threatened I owed some debt and I would be served paper work at my work between XXXX on XXXX
05/04/2019 Yes
  • Debt collection
  • I do not know
  • Communication tactics
  • Frequent or repeated calls
  • CA
  • 94303
Web
debt collector frequent contact of relatives in different cities/towns where I live. debt collector makes veiled threats about prosecution
05/30/2019 Yes
  • Debt collection
  • Other debt
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • IL
  • 617XX
Web
NCR failed to provide ANY written notice. They only threatened myself and my family.
08/20/2015 Yes
  • Debt collection
  • Payday loan
  • Taking/threatening an illegal action
  • Threatened arrest/jail if do not pay
  • TX
  • 75482
Web
Calls and threatens to serve me and will not give me physical address.
08/25/2022 Yes
  • Debt collection
  • Other debt
  • Took or threatened to take negative or legal action
  • Threatened to sue you for very old debt
  • MD
  • 21224
Web
03/23/2022 Yes
  • Payday loan, title loan, or personal loan
  • Installment loan
  • Struggling to pay your loan
  • CA
  • 95111
Web
06/25/2020 Yes
  • Debt collection
  • Payday loan debt
  • Threatened to contact someone or share information improperly
  • Talked to a third-party about your debt
  • AZ
  • 85311
Web
08/15/2018 Yes
  • Debt collection
  • Payday loan debt
  • False statements or representation
  • Indicated you were committing crime by not paying debt
  • OH
  • 44310
Web
07/21/2018 Yes
  • Debt collection
  • Payday loan debt
  • Communication tactics
  • Used obscene, profane, or other abusive language
  • CA
  • 95758
Web
05/07/2018 Yes
  • Debt collection
  • Payday loan debt
  • Took or threatened to take negative or legal action
  • Threatened or suggested your credit would be damaged
  • KS
  • 67901
Web
04/30/2018 Yes
  • Debt collection
  • Other debt
  • Communication tactics
  • You told them to stop contacting you, but they keep trying
  • NJ
  • 08081
Web Servicemember
04/27/2018 Yes
  • Debt collection
  • Payday loan debt
  • Communication tactics
  • Frequent or repeated calls
  • TX
  • 77338
Web
03/22/2018 Yes
  • Debt collection
  • Payday loan debt
  • Took or threatened to take negative or legal action
  • Collected or attempted to collect exempt funds
  • KS
  • 67212
Web
03/21/2018 Yes
  • Payday loan, title loan, or personal loan
  • Payday loan
  • Charged fees or interest you didn't expect
  • NJ
  • 07094
Referral
02/08/2018 Yes
  • Debt collection
  • Payday loan debt
  • False statements or representation
  • Indicated you were committing crime by not paying debt
  • SC
  • 29483
Web
02/05/2018 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • CA
  • 95823
Phone
07/21/2017 Yes
  • Debt collection
  • I do not know
  • False statements or representation
  • Impersonated attorney, law enforcement, or government official
  • KY
  • 40299
Web Servicemember
04/20/2017 No
  • Debt collection
  • Payday loan
  • Communication tactics
  • Frequent or repeated calls
  • TX
  • 75032
Web
04/04/2016 Yes
  • Debt collection
  • Payday loan
  • Communication tactics
  • Threatened to take legal action
  • OH
  • 43465
Phone
01/19/2016 Yes
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • False statements or representation
  • Attempted to collect wrong amount
  • CA
  • 93631
Postal mail
11/06/2015 Yes
  • Debt collection
  • Payday loan
  • Improper contact or sharing of info
  • Talked to a third party about my debt
  • FL
  • 32832
Web
10/01/2015 No
  • Debt collection
  • Payday loan
  • Communication tactics
  • Threatened to take legal action
  • CA
  • 92320
Web Servicemember
10/01/2015 No
  • Debt collection
  • Payday loan
  • False statements or representation
  • Impersonated an attorney or official
  • CA
  • 92320
Web Servicemember
09/08/2015 No
  • Debt collection
  • Payday loan
  • Taking/threatening an illegal action
  • Threatened arrest/jail if do not pay
  • WA
  • 98058
Web
07/20/2015 Yes
  • Debt collection
  • Payday loan
  • False statements or representation
  • Attempted to collect wrong amount
  • CA
  • 90806
Phone
07/02/2015 No
  • Payday loan
  • Can't contact lender
  • MO
  • 64012
Web
05/07/2015 Yes
  • Debt collection
  • I do not know
  • Cont'd attempts collect debt not owed
  • Debt is not mine
  • CA
  • 93543
Web
03/27/2015 Yes
  • Debt collection
  • Payday loan
  • Communication tactics
  • Threatened to take legal action
  • MD
  • 21114
Web
01/26/2015 Yes
  • Debt collection
  • Payday loan
  • Communication tactics
  • Threatened to take legal action
  • TN
  • 37075
Web
10/20/2014 No
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • Cont'd attempts collect debt not owed
  • Debt was paid
  • IN
  • 47454
Postal mail
10/18/2014 No
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • Communication tactics
  • Frequent or repeated calls
  • TN
  • 38112
Web
10/03/2014 Yes
  • Debt collection
  • I do not know
  • False statements or representation
  • Impersonated an attorney or official
  • VA
  • 23602
Web
09/17/2014 Yes
  • Debt collection
  • Payday loan
  • Communication tactics
  • Threatened to take legal action
  • MA
  • 01571
Web
05/21/2014 Yes
  • Debt collection
  • I do not know
  • Cont'd attempts collect debt not owed
  • Debt is not mine
  • CA
  • 92029
Web
05/13/2014 Yes
  • Debt collection
  • Payday loan
  • Taking/threatening an illegal action
  • Threatened arrest/jail if do not pay
  • TX
  • 75442
Web