Municipal Collections Services, Inc. CFPB Complaints

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2000 Latest Complaints
Date Received Timely Response Product Issue State / Zip Submitted Via Tags
02/14/2020 Yes
  • Debt collection
  • I do not know
  • Attempts to collect debt not owed
  • Debt was result of identity theft
  • IL
  • 604XX
Web
The city of XXXX XXXX XXXX XXXX stolen my private automobile without any contract or my consent or any injured party on the XXXX of XXXX two thousand and eighteen the company also the given municipal collection services inc. and the municipal collections services Inc and MUNICIPAL COLLECTION SERVICES INC. companies my personal data and information without my written or express consent furthermore I don't owe any debt in the amount of XXXX furthermore the City of XXXX XXXX XXXX XXXX and municipal collection services Inc failed to show there is a contract, failed to provide a injured, party and misappropriated and misfalsified documents of XXXX XXXX information and personal data. XXXX XXXX responded and given municipal collection services Inc seven days to respond and resolve this matter on the XXXX XXXX of XXXX two thousand and eighteen. Municipal collection services Inc is also responsible for given their parties my personal data and information without my written or express consent XXXX XXXX personal data and signature worth is XXXX XXXX dollars. XXXX XXXX is seeking claims for the harms and damages of the fault of the city of XXXX XXXX XXXX XXXX and municipal collections services Inc and MUNICIPAL COLLECTION SERVICES INC
03/23/2016 Yes
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • Disclosure verification of debt
  • Right to dispute notice not received
  • IL
  • 604XX
Web
I received a letter from secretary of state regarding notice/order of suspension. I attempted to call the collection agency for XXXX XXXX XXXX. However, I requested a print out of all tickets ( debts ). I was informed they could n't provide this information to me. Also, the collection stated '' that my driver license had been suspended and full payment was need :. At this time, I asked for her name and informed her that my license was not suspensed and I never received any information regarding the debt owed. XXXX, stated that she found that hard to believe. I asked to speak with her manager. I spoke with her manager regarding the incorrect information I received and the way I was treated. I questions why did tiffany give me false information and why I never received copies of this debt. XXXX, the manger stated that they reached out and sent me XXXX letters which she is stating its being returned back to them. I find that hard to believe when I receive all other mail. Please help me because I do n't have {$2800.00} and is willing to make payment arrangements as long as they can provide proof.
05/12/2016 Yes
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • Cont'd attempts collect debt not owed
  • Debt is not mine
  • IL
  • 60443
Web
I spoke to a debt collection agency today. A collection showed up on my credit report that negatively impacted my credit score. Municipal Collection Services , Inc. ( MCSI ) recently called my parents, and today, I was returning the call. MCSI claims that I owe {$250.00} for a ticket in XXXX, IL for not having a light on my license plate. I did indeed receive a ticket claiming that I did not have a light on my plate, but I contested and appealed it showing proof that I did. I am a reasonable person ; I recognize that the collection agency is just trying to turn a profit on this. I would not go so far as to claim serious corruption to charge me with this. However, it is evident that, at the very least, there has been a lack of due diligence on the part of the police department and collection agency because I do not owe any debt for either of them to collect upon. I assume this is all a mistake, but the MCSI representative that I spoke with was unwilling to listen to reason. I will not be bullied or threatened with bad credit into paying a baseless charge.
01/26/2021 Yes
  • Debt collection
  • I do not know
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • IL
  • 60164
Web
I received a notice for a debt from the village i live in regarding a ticket i had in the past that i did not pay. My dog was STILL ON MY PROPERTY. i watched my pet from the window when i noticed he was out of the gate in my own yard. he did not go into the neighbors yard he came right back in the door and the police decided to give me a ticket. stating the dog was loose on city grounds when he never left my driveway. The police didnt chase my dog, they didnt come on my yard, so where was my dog in the neighborhood and why did i get a ticket if he never left my yard. In the past this same police department XXXX my dog because they were supposedly charged at when the dog was running in the other direction. i have witnesses that stated my dog didnt charge these officers but they XXXX him in the back and didnt bother to pay for his medical bills. i had to pay over XXXX for his medical care but i had to get tickets on top of that? and lied to that they XXXX at and towards him but didnt XXXX him directly.
09/21/2015 No
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • Cont'd attempts collect debt not owed
  • Debt is not mine
  • IL
  • 60076
Web
My car was stolen XXXX XXXX 2014. The corresponding police report number is XXXX. I was issued few tickets between the time the car was under the possession of the thief. XXXX IL also issued me tickets within that time frame. I explained the situation to them several times and also mailed and faxed the copies of police report to prove I am not liable for the tickets. They still went ahead and referred the ticket to a collection agency. I then contacted the collection agency and explained the situation to them and provided copies of police report. However, they still went ahead and put the ticket on my credit report causing it to drop by a XXXX points almost. This adverse account on my credit is totally unfair. Other tickets issued by other agencies were removed once I provided the proper documentation. I was not liable for this ticket in the first place. I was instructed by the police to provide a copy of the police report to any agencies the issued me any violations to get them removed.
10/07/2022 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt was result of identity theft
  • IN
  • 46323
Web
Municipal Collection Services, LLC. has contacted me in writing and by telephone many times attempting to force me to pay a debt that is not mine. I notified them that I am not XXXX XXXX ; I did not reside at XXXX XXXX XXXX, XXXX, XXXX in XXXX ; nor did I own or lease a XXXX with the plate number on record. The debt is for a red light camera ticket for {$200.00} from XX/XX/2014 in XXXX, XXXX. I havent been to XXXX in 30 years.The ticket number is XXXX. The account number is XXXX. The representative, XXXX, stated that it is my responsibility to prove that this ticket is not mine and instructed me to go to the Indiana XXXX for documentation. I thought the debt collection agency must accurately document and provide proof of the debt. XXXX asked if I knew a XXXX with a similar last name. I need help in dealing with this matter because someone in XXXX, Illinois stole my identity.
09/21/2015 Yes
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • Cont'd attempts collect debt not owed
  • Debt was paid
  • IL
  • 60615
Web
Municipal Collection Services XXXX Inc. ( MCIS ), has repeatedly called to collected on this item that the XXXX XXXX XXXX XXXX XXXX had received payment. The XXXX XXXX XXXX XXXX XXXX also informed me to pay them directly. This was communicated to MCIS in XX/XX/XXXX 2015. I communicated this again to MCIS on XXXX/XXXX/15. I have and is requesting that MCIS verify information and remove completely this negative information from my credit report immediately. Simply reporting information as paid is insufficient. I am requesting it be removed asap. Furthermore, MCIS provided me with no written documentation or communication about this action ( placing of negative information on my credit report ) in anyway. This information was place on my credit report with no documentation or communication to me.
02/03/2017 Yes
  • Debt collection
  • Auto
  • Disclosure verification of debt
  • Right to dispute notice not received
  • IL
  • 60618
Web
Insufficient effort was made to notify me of my debt. As a result, I did not receive notice of my right to dispute the debt, which is required by law. The first communication I received regarding the debt was a notice of license suspension received from a tenant at a very old address who tracked me down ( apparently they are better at skip-tracing than MCSI ). The phone number that was used to attempt to contact has not belonged to me for over a decade. No further attempts, that I am aware of, were made. When I called to request this information be forwarded to my correct address withing five business days, my request was refused. Please see the attached document for a record of the notification ( Dated XXXX/XXXX/16 ) mailed to outdated address.
09/12/2023 Yes
  • Debt collection
  • Other debt
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • IN
  • 462XX
Web
I received mail from Municipal Collection Services, LLC. ( MCS ) stating that I owe their client XXXX XXXX XXXX XXXX for a ticket. I have no knowledge of this ticket. I am disputing the validity of this debt that I'm alleged to owe. MCS is stating that this alleged debt has been referred to them. I have no idea what a 'referred " debt means as it relates to me being asked to create an account with MCS and making a payment for a debt I have no knowledge of. The letter also says their office will provide the name and address of the original creditor, if different from the current creditor, but the letter never names any creditor. It seems these are deceptive and misleading practices.
06/18/2016 No
  • Debt collection
  • I do not know
  • False statements or representation
  • Indicated committed crime not paying
  • FL
  • 33023
Web
XXXX credit points was brought down because of an account called MCSI Inc. I searched what that was in XXXX and is a debt collector of red lights violation to parking violations. I searched also that I should 've received a letter from them that I owe debt but I did not get any letter. I 'm very confused and frustrated with what 's going on. I have n't been driving for months and I have n't lived in the state of Illinois ( which MCSI is located and has to do with violations in Illinois ) for a year already. I would like to know what 's going on, do some agreements, and get my score back to normal as soon as possible.
04/30/2015 Yes
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • Cont'd attempts collect debt not owed
  • Debt is not mine
  • IL
  • 60089
Web
XXXX Services Inc. is reporting a non paid red light ticket on XXXX. This is not consumer debt and should not be reported on my credit bureau. These tickets are not mine. Another individual was driving my car and I was not in the car at the time of the occurrences. I was told I am responsible when someone else is driving my car. I have called both the credit bureaus and the collection agencies. They said they can do this. This is not consumer debt these are fines. Traffic Violations are not reported to credit bureaus. Therefore all of these fines which are not mine should not be reporting on my credit bureau.
11/12/2015 Yes
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • Cont'd attempts collect debt not owed
  • Debt is not mine
  • IL
  • 604XX
Web
I was issued a ticket in error in XXXX of 2015. The head of the Building Department sent me an email stating that he would take care of the issue. I received a letter from Municipal Collection Services in XXXX of 2015. I wrote them a letter with a copy of the email from XXXX XXXX. They still place the collection on my credit report reducing my score from XXXX to XXXX. Please fine this collection agency and the City of XXXX XXXX for their carelessness.
07/18/2019 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt was paid
  • IL
  • 604XX
Web
Municipal Collection Services Inc. is trying to collect for a debt that is paid. They claim i owe for these 2 tickets for XXXX each which total XXXX dollars. 25 percent of my salary was garnished for 3 pay period that paid the debt. I sent these people proof and they still are trying to illegal collect this debt. this is down right fraud
06/20/2022 Yes
  • Debt collection
  • I do not know
  • Took or threatened to take negative or legal action
  • Threatened or suggested your credit would be damaged
  • IL
  • 60651
Web
I have recently received a letter from Municipal Collection Services LLC in reference to an alleged amount due to ( XXXX ) for {$200.00}. To my knowledge, I have never agreed to do any business with ( XXXX ). As of my right, please provide written validation of any business agreement with your agency ( XXXX ) per FCRA regulations.
07/02/2023 No
  • Debt collection
  • I do not know
  • Attempts to collect debt not owed
  • Debt is not yours
  • IL
  • 60625
Web
On XXXX received a letter from Municipal Collection Services XXXX ( XXXX XXXX XXXX ) regarding a debt supposedly owed to the " XXXX XXXX XXXX ''. I sent them an email on XXXX requesting they provide any evidence of this debt existing, what it was for, etc. They have refused to respond to me.
08/16/2016 Yes
  • Debt collection
  • I do not know
  • Cont'd attempts collect debt not owed
  • Debt is not mine
  • IL
  • 60515
Web
COLLECTION COMPANY MCSI INC XXXX XXXX XXXX XXXX XXXX, IL XXXX # XXXX {$200.00} XXXX XXXX XXXX XXXX XXXX is reflecting a collection attempt for this violation. I disagree with the cities finding and demand that this collection company remove their attempt off my personal credit report
05/01/2019 Yes
  • Debt collection
  • Other debt
  • Communication tactics
  • Frequent or repeated calls
  • IL
  • 60617
Web
I have been contacted via phone and mail by MCSI collector on numerous dates for the past 3 months, I have asked them to stop calling me or risk a lawsuit by non-compliance. However, I have been receiving calls on a monthly basis.
02/03/2017 Yes
  • Debt collection
  • I do not know
  • Communication tactics
  • Frequent or repeated calls
  • IL
  • 60510
Web
they keep calling my cell phone number which I have never given them.
10/14/2023 Yes
  • Debt collection
  • Other debt
  • Written notification about debt
  • Didn't receive notice of right to dispute
  • IL
  • 60643
Web
02/27/2023 Yes
  • Debt collection
  • I do not know
  • Communication tactics
  • You told them to stop contacting you, but they keep trying
  • IL
  • 60999
Web
02/14/2023 Yes
  • Debt collection
  • I do not know
  • Attempts to collect debt not owed
  • Debt is not yours
  • IL
  • 60999
Web
12/18/2022 Yes
  • Debt collection
  • Other debt
  • Communication tactics
  • You told them to stop contacting you, but they keep trying
  • IL
  • 60153
Web
11/05/2019 Yes
  • Debt collection
  • I do not know
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • IL
  • 60543
Fax
08/22/2018 Yes
  • Debt collection
  • Other debt
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • CA
  • 92627
Web
05/08/2017 Yes
  • Debt collection
  • Other debt
  • Took or threatened to take negative or legal action
  • Seized or attempted to seize your property
  • IL
  • 60632
Web
03/14/2016 Yes
  • Debt collection
  • Auto
  • Taking/threatening an illegal action
  • Seized/Attempted to seize property
  • IL
  • 60409
Phone
01/04/2016 No
  • Debt collection
  • I do not know
  • Cont'd attempts collect debt not owed
  • Debt is not mine
  • OH
  • 45150
Web
07/07/2015 Yes
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • Disclosure verification of debt
  • Not disclosed as an attempt to collect
  • IL
  • 60441
Phone
05/13/2015 Yes
  • Debt collection
  • I do not know
  • Disclosure verification of debt
  • Right to dispute notice not received
  • IL
  • 60463
Web
04/20/2015 Yes
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • Cont'd attempts collect debt not owed
  • Debt resulted from identity theft
  • IL
  • 60419
Web
03/18/2015 Yes
  • Debt collection
  • I do not know
  • Improper contact or sharing of info
  • Contacted me after I asked not to
  • IL
  • 60411
Web
03/07/2015 Yes
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • Disclosure verification of debt
  • Not given enough info to verify debt
  • NJ
  • 07011
Web
02/26/2015 Yes
  • Debt collection
  • I do not know
  • Cont'd attempts collect debt not owed
  • Debt is not mine
  • CA
  • 92373
Web
02/18/2015 Yes
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • Cont'd attempts collect debt not owed
  • Debt was paid
  • IL
  • 60411
Web
01/27/2015 Yes
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • Disclosure verification of debt
  • Not given enough info to verify debt
  • IL
  • 60538
Web
09/16/2014 Yes
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • Cont'd attempts collect debt not owed
  • Debt was paid
  • IL
  • 60073
Web
08/26/2014 Yes
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • Disclosure verification of debt
  • Right to dispute notice not received
  • IL
  • 60640
Web