MRS Collections LLC CFPB Complaints

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2000 Latest Complaints
Date Received Timely Response Product Issue State / Zip Submitted Via Tags
07/30/2019 Yes
  • Debt collection
  • Other debt
  • Communication tactics
  • Used obscene, profane, or other abusive language
  • PA
  • 17110
Web
Modern Recovery Solutions posted a 10 day shut off notice on our door pretending to be XXXX Township Authority. I had no idea who I was calling or talking to until I asked. Their response " we're the company that handles all the deadbeats that don't pay their bills so XXXX Township Authority doesn't have to ''. I asked for a payment arrangement because I can not afford to pay the entire amount due ( I simply don't have the money ). Their response is, " rather than calling us for a payment arrangement you should spend your time finding friends or family to help you pay this bill ''. I can pay this bill over the next 4-6 weeks, I just can't pay it all at once. All I was asking for is a payment arrangement on a bill I had no idea was even past due, much less 10 days from shut off, much less placed with a shady and rude/condescending collection agency.
06/21/2017 Yes
  • Debt collection
  • Other debt
  • False statements or representation
  • Indicated you were committing crime by not paying debt
  • PA
  • 17036
Web
We are currently behind in our sewer and have been working to pay off our balance. The employees that work for Modern Recovery Solutions are rude and impossible to deal with. They told us they placed a lien on my property and that is not true. I verified this information w ith our county re corder of deeds. They are also threatening to shut off the water to a house we no longer live at. The water is no longer in our name and closed. They told us that we have to apply for a loan and provide a denial letter to be eligible to make payment arrangements. We can not afford an inquiry on our credit just to prove that we can not get a loan to make payments. How is that even a legal request to make a consumer apply for a loan to be able to make payment arrangements?
07/19/2019 Yes
  • Debt collection
  • Other debt
  • Written notification about debt
  • Didn't receive notice of right to dispute
  • PA
  • 17113
Web
01/17/2015 Yes
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • False statements or representation
  • Attempted to collect wrong amount
  • PA
  • 18237
Web