MovoCash, Inc. CFPB Complaints

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2000 Latest Complaints
Date Received Timely Response Product Issue State / Zip Submitted Via Tags
08/19/2022 Yes
  • Money transfer, virtual currency, or money service
  • Mobile or digital wallet
  • Fraud or scam
  • GA
  • 30319
Web
I have received multiple emails from MOVO ( MOVO-Cash ) over the past two weeks that indicate an account was opened in my name, and that there was transaction activity. I notified the company that I did not open any account, and that this was fraudulent. Subsequently, I received another email today ( XX/XX/22 ) notifying me that the password on my account had been changed. This again is fraudulent activity. When I call the support number for the company it does not appear to be legitimate. Specifically, there is background noise/music that is unusual.
09/07/2022 Yes
  • Credit card or prepaid card
  • General-purpose credit card or charge card
  • Getting a credit card
  • Card opened as result of identity theft or fraud
  • NC
  • 28304
Web
I received an email congratulating me on my new credit/debit card Friday XX/XX/XXXX, XXXX have never even heard of MOVO! I called the same day and asked them to close the card because it was opened fraudulently. They asked me to identify myself, my email, my last four SSN. They said theyd escalate the issue. Today I received emails with purchase statements in the amount of about {$100.00}.