Mountain Land Collections, Inc. CFPB Complaints

2000 Latest Complaints

Date Received	Timely Response	Product	Issue	State / Zip	Submitted Via	Tags
11/25/2023	Yes	Debt collection Medical debt	Written notification about debt Didn't receive notice of right to dispute	UT 84651	Web
I was served a court summons on XX/XX/XXXX from Mountain Land Collections LLC and XXXX XXXX when I had no knowledge I was even sent to collections. I have since found out that XXXX XXXX sent me to collections only because of my marital status ( because I am still married to XXXX XXXX. I did not sign anything, I did not agree to pay any out of pocket expenses nor did I consent to anything with XXXX XXXX. Theres no paperwork that I agreed nor did I ask to take on his medical debt. Because Im married, XXXX XXXX decided to send me ( and all my information to collections - Mountain Land ). I have asked XXXX XXXX for a copy of any letter or billing statement they sent that was addressed to me directly ( XXXX ) notifying me that as XXXX spouse, if I didnt pay his medical debts that I would be turned over to collections and/or be sued ( as that is what is currently happening ). XXXX XXXX and Mountain Land Collections LLC cant provide me any documentation that I received my due process notice when they sent me to collections. Both of the companies kept me in the dark ; never contacting me prior to suing me. I believe its the way Mountain Land Collections bullies and tries to intimidate people. As per federal law, I can not open mail not addressed to me, so to me, after XXXX XXXX told us they would fix their billing errors, I believed them, only to be turned over to collections for services without any notice and for debt I never received or signed an agreement for. Background of what they are asking : My spouse ( XXXX ) went to the Dr back in XXXX. We paid the balance due of {$110.00} but it was from an account where the bank is no longer opened. Because XXXX XXXX waited over 2 years, it has been taking some time to get payment verification from the bank. We have been disputing that claim for quite some time. Last time XXXX called XXXX XXXX, he was led to believe it was taken care of, the payment was located and we thought it all a done issue. This Dr visit was listed as their cause of action one. Fast forward to XXXX when XXXX had a preventative Dr visit scheduled to see XXXX XXXX on XX/XX/XXXX. After being checked in, while waiting to see the Dr , he was told by a nurse he wouldnt be seeing XXXX XXXX today because XXXX XXXX was just called away to the hospital for another patient having a XXXX XXXX. The nurse at the XXXX XXXX XXXX XXXX told XXXX that since he didnt get to see the Dr , and no medical services were provided, they would re-schedule his annual visit and there would be no billing for XX/XX/XXXX because there was no medical services provided that day. While reviewing claims filed by XXXX XXXX, after saying no claim was filed, they did file a claim. They told XXXX that XXXX had a Dr office visit - long when in fact he never even saw the Dr that day. XXXX XXXX received {$120.00} ( the insurance paid portion ) for a visit that didnt happen. XXXX told me that was insurance fraud and asked us to have XXXX XXXX fix the claim - to this date, they have kept the excess money and havent worked with XXXX to correct it. But they are now suing me for the co-pay portion for a visit that never happened and we were told there wouldnt be any billing. This claim is their cause of action two. A month later on XX/XX/XXXX, he went in for his annual preventative checkup - a Dr visit my insurance ( PEHP ) pays 100 % of the cost so there is XXXX copay as its his free annual checkup. However XXXX XXXX, instead of coding the claim with the Annual Preventative code, XXXX XXXX once again claimed it was a Dr office visit - long again. This meant that rather than XXXX paying the claim 100 %, they paid the claim as a regular Dr visit with a co-pay. I also noticed that XXXX XXXX charges more money for the long Dr visit so it seems money may have motivated XXXX XXXX to not report the claim correctly. We have been asking XXXX XXXX to fix the billing issue with XXXX. Once they do, they will be paid from XXXX and XXXX out of pocket would be {$0.00}. I am currently being sued for the unpaid co-pay for a Dr visit that was to be taken care of 100 % by XXXX but with XXXX XXXX billing issue, they are suing me to recoup money owed because of their billing error. This is the cause of action three. XXXX XXXX has refused to fix the billing issues and without any notice to me, even when they sent me to collections. Their collection agency, Mountain Land Collections LLC also failed to abide by FDCPA. I will be fighting this in court as I can prove everything I stated. I am also contacting my insurance company, XXXX to report insurance fraud by XXXX XXXX for the XX/XX/XXXX claim.
01/23/2016	Yes	Debt collection Medical	Cont'd attempts collect debt not owed Debt is not mine	UT 84119	Web
On XXXX XXXX, XXXX I received a letter from Mountainland collections. The letter, which was addressed only to me, indicated that I had an amount of {$380.00} in collections. I immediately called the number on the letter ( XXXX ) from my cell phone to find out what was going on as I had not been to the medical facility referenced in the letter. The collections representative indicated the debt was incurred by my husband. I informed him that my husband takes care of his bills and they would need to contact him for resolution. I was told that since I am married to him, I was just as liable for the debt. I disagreed. I was informed that if I did not pay the debt it would impact my credit. It seems extremely unfair that due to HIPPA laws I ca n't call the medical facility to discuss a debt that is not mine, but I can be held liable for it by this collection agency. I was listed only as a contact on the medical records, not a liable party. Furthermore, they did not make any attempts to reach my husband by phone or mail. On XXXX XXXX, XXXX I received a call from Mountainland Collections on my cell phone. I am sure they obtained the number from the call I placed two days earlier as I never gave them my phone number or authorized them to contact me on my cell phone. I told them not to contact me again. They said that there was another debt in collections that was in my name. The {$25.00} debt was from XXXX XXXX for a medical purpose. I did recall that debt, and I recalled not only was it paid the day I received notice, but I had to provide them proof of it 5 years earlier. Additionally, I had not been contacted by them since providing that proof. I told them that I would not provide the proof again. ( To obtain proof from my bank for an archived payment, I would have to pay a fee. I should not have to go through all of that when I had sent it to them previously ) I decided to pay the {$380.00} debt because I did n't want this to impact my credit. On XXXX XXXX, XXXX I called Mountainland Collections to pay my husband 's debt. I was told there was a {$10.00} fee to pay the debt. I disagreed with the fee and was told I could mail a check in to avoid paying the fee but if I did n't pay that day, it would be reported to the credit bureau, therefore leaving me no option but to pay the fee. They would not take a payment over the phone if I did n't agree to pay the fee. On XXXX XXXX, XXXX I made payment of {$390.00}. I asked to speak with a manager to report what I felt to be harassment, deception, and unfair collection practices. The representative refused to let me speak with a manger, so I let her know that I felt the way they handled collection of this debt was violating my rights under FDCPA and TCPA laws. Today, I pulled a copy of my credit report and found that the {$25.00} debt from XXXX XXXX has just recently been reported ( it was never reported in the 5 years prior because I paid it and sent them the proof that they now claim to have no record of ). I am frustrated and upset. I have done everything in my power to take care of not only my debt, but my husband 's debt as well and still feel like this company continues to harass me by reporting a debt that I have paid and provided proof of payment. This has dropped my credit score and impacted my ability to get a lower rate on a loan. I want Mountainland Collections to be liable for their actions. I am sure that I am not the only one they have done this to.
05/11/2023	Yes	Debt collection Medical debt	Took or threatened to take negative or legal action Threatened to sue you for very old debt	UT 84321	Web
I am being sued by Mountain Land Collections , LLC. The attorney for the plaintiff is XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX. Telephone number : XXXX, email : XXXX This is for a medical bill for my son, XXXX XXXX, date of service XX/XX/XXXX. My son was seen in a XXXXXXXX XXXX XXXX XXXX XXXXXXXX XXXX XXXX XXXX, XXXX XXXX XXXX XXXX XXXX XXXX, XXXX, XXXX for a XXXX XXXX XXXX XXXX The plaintiff is stating that I did not pay the outstanding balance owed to XXXX XXXX XXXX XXXX, with a balance of {$290.00}. I never received a bill for services from XXXX XXXX XXXX XXXX. I called them after receiving court documents on XX/XX/XXXX. They stated that they sent me a bill on XX/XX/XXXX showing the balanced owed after my insurance made a payment of {$1100.00}. However, I never received the bill stating I owed money for the services. They said they sent me a 2nd notification for the balance owed on XX/XX/XXXX, I also never received that bill. They never attempted to contact me again my mail or by phone. They then sent the debt to Mountain Land Collections , LLC on XX/XX/XXXX. Mountain Land Collections states they also sent me a bill on XX/XX/XXXX. I never received that mailed bill. They said they did not attempt to contact me again by mail or by phone. They stated they did not have a phone number on file for me. However, they did know where I worked and confirmed the correct mailing address. I have had my cell phone for 15 years and 5 months. I have worked for the same company for 14 years and they never attempted to contact me there either. I know it sounds absurd but I have no recollection of receiving any mailed statement, bill, collection notice, or request for payment. My phone number was easily accessible, it wouldn't be hard to search for it, had they tried. They also did not send any further request for payment by mail. There is no way to prove that I received any mail from XXXX XXXX XXXX XXXX or Mountain Land Collections, LLC. On XX/XX/XXXX I was served court documents at my home, I called immediately to resolve the debt but they are stating I have to pay interest, attorney fees, and court costs. I will pay my debt of the {$290.00}, but I don't feel I am responsible for the other fees as I did not know I had the debt. I'm sure people claim ignorance frequently but I truly did not know there was a debt outstanding. To show my good faith, I have researched my history for paying towards this medical incident. After my insurance paid XXXX XXXX {$1100.00}, I paid the outstanding balance of {$280.00}, I also paid the XXXX balance after insurance of {$2.00}, as well as all of the follow up visits with the XXXX XXXX XXXX for the amount of {$58.00}. It makes no sense that I would pay all of the other debts but not the one in question. I didn't pay it because I did not know it existed. I want to pay the debt owed of {$290.00} but they will not work with me and claim I have to pay the full amount of {$870.00} which includes interest {$100.00}, Court costs {$130.00}, and attorney 's fees {$350.00}. I would like to resolve this without going to court and would promptly like to pay the debt owed of {$290.00} and close the account.
09/04/2017	Yes	Debt collection I do not know	Written notification about debt Didn't receive enough information to verify debt	OH 447XX	Web
On XX/XX/XXXX upon applying for a mortgage pre approval the lender notified me of a judgement on my credit report from the state of XXXX that was dated XX/XX/XXXX. I had no knowledge of this judgement as I had not received any notification, in fact, my family and I had relocated to XXXX in XX/XX/XXXX. A change of addrsss was listed with the USPS. I contacted the creditor listed on my credit report, Mountainland Collections in hopes of gaining insight on the matter. I was transferred to a manager who then referred me to XXXX XXXX XXXX at XXXX XXXX. I explained to the collection manager that I had no idea what the judgement was for or that it even existed, I requested copies of documentation so that I could verify that the debt did in fact belong to me. She told me no, she would not provide that information to be because I was already served with papers back in XXXX, if I wanted documentation I would need to contact the courts. I explained to her that I had not received any summons or otherwise from a process server, she proceeded to tell me that my husband was served with the papers. I told her that was not true, neither of us had any knowledge of the situation nor had we ever been served. She proceeded to ask me how I intended to satisfy the judgement, I told her again that I needed to verify that the debt belonged to me and if so I would gladly make arrangements. I asked a second time to have the documentation from the original creditor and she refused. She became insulting and told me that if I were a responsible individual that paid my bills I would not be in this situation and she will be looking into options on collecting despite my living in another state. I finally grew frustrated and ended the call, I then made multiple calls to the court system in XXXX, XXXX to find some sort of documentation or paper trail. I finally spoke to a clerk that gave me the name of the original creditor, she also informed me that the collection agency could not refuse to provide me with the documentation that I requested. On XXXX XXXX after reviewing my pay stub I saw that a garnishment was listed, I never received any notification of a garnishment nor had any knowledge of their intentions. I contacted payroll and was told that papers were served to my prior address, an address that I have not lived at for 5 years. It was only because of my payroll manager that I even received any documentation on the garnishment. I have no issue paying on a debt that is rightfully mine but when I have zero knowledge of the situation and nobody that is willing to provide me with supporting documentation there is a serious problem. In both instances I was not able to dispute the validity of the debt or actions taken because I was NEVER personally served or notified. Now I have a garnishment that is over 3 times the amount originally owed, a judgment on my credit report and 25 % of my pay check is being taken for a debt that I do n't even know belongs to me.
04/07/2023	Yes	Debt collection Medical debt	Written notification about debt Didn't receive enough information to verify debt	UT 84003	Web
I was contacted in XX/XX/XXXX about a debt in my name that was being collected by MLC and I responded on XX/XX/XXXX via certified mail requesting the following information : The name and address of the original creditor, the account number, and the amount owed. Verification that there is a valid basis for claiming I am required to pay the current amount owed. Details about the age and amount of the debt including a copy of the last billing statement from the original creditor ; a detailed explanation of any interest added or payments made since the last billing statement and the legal authorization for this interest ; the date the original creditor claims this debt became delinquent. State the amount of the debt when you obtained it, and when that was. If there have been any additional interest, fees or charges added since the last billing statement from the original creditor, provide an itemization showing the dates and amount of each added amount. In addition, explain how the added interest, fees or other charges are expressly authorized by the agreement creating the debt or are permitted by law. Please also forward details about your authority to collect this debt : whether you are licensed in my state and if so provide the date of the license, name on the license, license number, and the license number, and the name, address and telephone number of the state agency issuing the license. If you are contacting me from outside my state, provide the licensing information from your state as well. I received a response after XX/XX/XXXX which only provided a portion of the requested validation information : The name of the creditor and amount owed. The date the account when it was obtained by them Confirmation that the account is marked " in dispute '' I did not receive verification that it was a valid claim, a copy of the last billing statement from the original creditor, a detailed explanation of the interest or added payments, nor information confirming this collection agency 's authority to collect. I subsequently sent another letter on XX/XX/XXXX explaining that I still require the requested information in order to validate the debt and I requested a signed copy of a bill or statement attesting to my financial responsibility, and the previous list of required documentation/information. I provided notice that under the FCRA they are legally required to provide this documentation and if it was not provided the debt must be dissolved. I never received a response from the collections agency ( MLC ) in regards to the validation information, and validation was never confirmed. On XX/XX/XXXX, I received noticed from the Credit Bureaus that a collections charge was posted to my report by the collections agency even though they failed to validate the debt in question.
03/10/2021	Yes	Debt collection Medical debt	Threatened to contact someone or share information improperly Contacted you after you asked them to stop	UT 84074	Web
Hello, to whom it my concern my name is XXXX XXXX ( consumer ). I'm A federally protected consumer, I would like to thank you for the opportunity to address my concerns regarding Law Offices of XXXX XXXX XXXX, XXXX. representing Mountain Land Collection. ( Debt collector ) This 3rd party law office has infringed upon my rights to privacy under the Fair debt Reporting Act 15 U.S.C. 1692 ( a ) On 2/25/2021 I ( consumer ) have received a Statement in the mail referring to an allegation of an alleged debt from this debt collector. I would like to ask how my location information was gotten, and who provided you consent to communicate with I ( consumer ) During this initial communication debt collector was not confirming location information instead they have accused me ( consumer ) of alleged debt which is under federal violation of 15 usc 1692b ( 1 ) ( 2 ) This Debt collector has communicated with me at an unusual place without prior consent from me, which I would like this Law office to provide me my writing consent of such action. If request can not be provided this will be an illegal action of 15 usc 1692C ( a ) This so could law office has harassed me to coerce payment on a debt they have advertised to me which has ruin my reputation. Is a violation of 15 usc 1692d ( 4 ) This Debt collector has use deceptive and unfair mean to collect debt from me not permitted by law is a violation of 15 usc 1692f ( 1 ) I have disputed the validated of this debt and ceased communication on 1/29/2021 to Mountain land collections inc, and still have not received the 5 validation request I asked for, in fact this law office has claimed the Original creditor was epic Emerg Phys integrated which I ( consumer ) was the original creditor. This is a violation of 15 usc 1692g ( 5 ). Debt collector is still commutating with me after i have cease communication with them. this is a violation under 15 usc 1692c ( c ) I have received statement via mail from Debt collector disclosing symbols, which in fact disclose they are in the debt collection business, which is a violation under 15 usc 1692f ( 8 ) debt collector has furnished unlawful information portraying to a collection on my consumer reporting file without my consent. Im am very stunned with this law office breaking the law to coerce payment for their benefit to Undermine the consumer. I will be taking legal proceeding if action is not done to my favor.
05/16/2023	Yes	Debt collection Medical debt	Attempts to collect debt not owed Debt is not yours	UT 84057	Web	Servicemember
I am being suited for a debt that is not mine. No member of my family has be treated for any injuries or any medical care at all, outside of an XXXXXXXX XXXX XXXX XXXX. Due to my medical insurance at the time being XXXX, and their in network providers being XXXX explusively. According to the complaint on XX/XX/XXXX. I had taken one of my children to be treated at XXXX XXXX XXXX in XXXX Utah. Resulting in a medical charge for a {$720.00}. During this same time I was working for XX/XX/XXXX for theXX/XX/XXXX I was posted at the XXXX XXXX XXXX XXXX, and I was at my post on this same day for 16 hours. During the time the treatment at the hospital supposedly happend. I also had the only vehilce we owned with me at work. There was no way for any member of my family to go anywhere without help. Their only way to get to the hospital was to go by ambulence. There is no ambulance charge. This treatment did not happen. This is a zombie account, or faults charges being made. The first time on found out about this debt was on XX/XX/XXXX, at XXXXXX/XX/XXXX, I received a summons and complaint that was hand delevered to my front door. Prepared by XXXX XXXX XXXX ( XXXX ) XXXX XXXX XXXX XXXX XXXX UT, XXXX. ( XXXX ) On behalf of Mountain Land Collections, LLC XXXX XXXX XXXX XXXX, XXXX XXXX, UT XXXX. ( XXXX ) XXXX ) The claimed total amount I am being suit for is {$1000.00} including {$180.00} for interest, {$130.00} for Estimated court cost 's, and the original amount of {$720.00}. for a total of {$1000.00}. I am not responsible for this debt. On XX/XX/XXXX I prepared an answer and mailed it back through USPS. Well withen the 10 days given on the Summons. I waited 14 days after the answer was sent and called the Fourth District Court Of Utah, in XXXX XXXX, XXXX XXXX XXXX. XXXX. ( XXXX ) XXXX. I was told by the clerck I spoke to they had recevied their copy of the answer. I then called XXXX XXXX XXXX Attorney for Plaintiff, and was told by the recepctionist they had not received thier copy of the answer. I obtained emails address from both the attorney and the court 's and emailed the answer a second time on XX/XX/XXXX. A court date is scheduled for XX/XX/XXXX at XXXXXX/XX/XXXX Hopefully to resovle this issues finally. The debt is not mine, I strongly belived it was faultsly created. Any assistance resolving this is very much appreciated.
03/17/2023	Yes	Debt collection Medical debt	Took or threatened to take negative or legal action Sued you without properly notifying you of lawsuit	UT 84044	Web
They brought me court papers but no case number, court date or name of judge. And once I got all my research done I found out that their client 's were negligent in handling a co-pay and insurance at the XXXX XXXX XXXX XXXX. I gave them the facts of my side of the issue. And the lady followed by the thing in which they are a male but not Gentleman 's Club material per-sey. YELLED at me and BELITTED me and told me that I have ZERO rights to a lawyer or to any kind of a fair court hearing. And they REFUSED to take any of my evidence and such into consideration. So, I'm getting endlessly harassed with their phone calles with their rude, unprofessional, unpleasant and condescending employees who are just horrible. Just a little update, they dragged me through the courts. And refused to let me even know that I had to pleade to the judge. And they made it so that I had a failure to pleade in court. And now I have to somehow come up with XXXX XXXX and pay ot all or nothing and if I don't, I will suffer the consequences. They have continually harassed me each and every morning causing me to be around 3.5 hours late for a few months, even causing me to miss entire days of work. And it has resulted in a considerable amount of lost wages. I am a low income earner, and they more or less don't care and they screamed at me for lying about being a low income earner and states that I am making XXXX an hour when I'm making around XXXX an hour. And this is on minimal part time hours. They Mountain Land Collections company who they are obviously in bed with refused my XXXX dollar a month payments and they kicked it back in my face refusingthe payment and money that I was giving them. And the lady just shouted at me highly unprofessinally and she cussed me out big time. I have filed earlier today with the XXXX. So, they more or less aren't willing to work with you and be accommodating with you. They just want to make themselves a horrible financial burden. And make you suffer. One more thing, when I was working on disputing the initial debt, I was served more papers showing that a promissory agreement contract was signed in my name. I never signed it, looking at the signature collected, it isn't mine, it's a forgery.
07/18/2023	Yes	Debt collection Medical debt	Took or threatened to take negative or legal action Sued you without properly notifying you of lawsuit	UT 84057	Web	Servicemember
I was at work when they tried to serve me the summons at my house and they left it with my friend, not even my roommate. I got sued for a medical debt that I wasnt even aware existed. The debt company never called me to leave me a message about the debt. The only reason I knew it existed was because they were suing me. It was for a XXXX dollar dermatology visit from XX/XX/2019. I have a health savings account and I have insurance for things like this. I was just coming off of accutane and had paid for all of my visits and meds. This was my last visit to make sure everything looked okay after completing my 6 months of accutane. I have all the records on file for it. I also called revere health to see if they had a record of how many times they called me before sending the bill to collections and they told me they had zero records of that. I also asked a woman that works for the debt company if she had records of them trying to contact me and all she said was Oh they always try at least once. If I dont know a number and no one leaves a message, then Im not calling back. So how am I supposed to know that I owe something if no one tells me hey, you owe blank amount for x, y, x, visit. I didnt even receive anything by mail and Ive lived in the same house for 3 years. When they first served me it was about a XXXX dollar amount they were charging me and then by the time my job received a writ of garnishment it had amounted over XXXX dollars. I barely make that in 2 weeks after taxes. I ended up having to take out a credit card and now its ruining my credit. XXXX dollar debt to XXXX dollars because they made me pay for their court fees and a bunch of other things. Also it went from XXXX to over XXXX within the time frame of like a month and a half. Theyve done this to a lot of other people and I think its horrific to do that to people in your community. People who do pay for their healthcare, who also pay their bills regularly, and then have to worry about extra fees on top of that. They are absolutely banking off the abuse of others. They should be ashamed of themselves and they should be fined or shut down. Hold them accountable.
09/22/2023	Yes	Debt collection Medical debt	Took or threatened to take negative or legal action Sued you without properly notifying you of lawsuit	UT 84094	Web	Older American
On XXXX XXXX my husband received XXXX at XXXX XXXX XXXX XXXX. We never received a bill from the XXXX XXXX until XXXX of 2023 and it was a statement from Mountain Land Collections with interest and fees added to the original amount due. We had never received a statement from XXXX and had no idea what this could be for as all providers had billed us and were paid in full in a timely manner. Their statement to us only listed a balance due and the interest due and EPIC being the assigner of the account. We contacted Mountain Land immediately and requested a copy of the original bill so we could verify its legitimacy and that it had been processed by our insurance company and that the charges were correct. We made arrangements to pay them {$200.00} a month due the XXXX of the month and requested a copy of the original bill. They sent us a copy of the same summary and not the original and told us we needed to sign a contract with our agreeing to pay all fees and interest. This had every appearance of a scam and made another request for an original statement. They served us papers on XXXX XXXX, XX/XX/2023 after we had made two- {$200.00} payments as agreed, XXXX and XXXX. We contacted them the very next day and asked why they had done this and was told it was because we hadn't signed the contract. We have made requests of both XXXX and Mountain Land to remove all interest and fees as we have complied with the terms of the payment plan and that we have been cooperative. When we finally received a copy of the original bill on XXXX, verified it, we sent a check for the remaining balance or the original bill. We have filed a complaint with XXXX XXXX XXXX as XXXX has a one star rating on XXXX with 109 reviews which cite similar experiences as ours. We have felt very bullied and have not had our emails returned from Mountain Land requesting removal of these unnecessary charges and an itemized statement from them as they keep adding charges to our account.
01/31/2021	Yes	Debt collection Medical debt	Threatened to contact someone or share information improperly Contacted your employer	UT 84005	Web
I went to the doctors office monthly for XXXX medication and I didn't have a problem with the insurance, until they up charged me. Me, being the XXXX XXXX year old I was didn't notice and the front desk ladies at the doctor 's office said they would fix it. Well they didn't after I tried and tried several times. I trusted them and that was a mistake. They didn't communicate to me that I wasn't covered because I was scheduled for an hour long visit when all I needed was a med refill and I was never charged for an hour long visit before that. All of a sudden I received a collection in the mail. I had never gotten that before and I honestly thought it might be junk. But then I was getting bombarded with multiple phone calls a day. They called my work multiple times. I talked to the doctors office and again and I thought it was fixed because I never heard back from them. I had moved and was going to a different doctors office at that point. Things got serious a guy even came to my house and handed me Court papers. I argued and argued with the doctors office. Eventually we talked to the finance manager and he told us not to worry about it anymore so I didn't. That was 2 YEARS AGO! I didn't hear from the collection agency until a few months ago and they have been garnishing my wages. I have had the time to deal with them because I'm in school and working full time. I did not appreciate them taking my holiday pay. And now I'm struggling to find a car loan, they messed up my entire life and it's not helping during a pandemic when I don't know if I'll have a job or not. Please help get it off my credit score! I'm stressed. Also the garnishment papers, seem fake. The signature doesn't match the name. The court case number can't be looked up anywhere, especially the court that is listed. And they don't tell what I have left to pay. Nothing matches up.
10/18/2023	Yes	Debt collection Medical debt	False statements or representation Attempted to collect wrong amount	UT 84790	Web
On XX/XX/XXXX XXXX XXXX in Utah sent me a invoice and note about a past due invoice saying that I had until XX/XX/XXXX to pay {$1000.00} amount in full or else they will send the debt to collections. A few weeks ago I received a letter from MLC collections dated XX/XX/XXXX thar they were attempting to collect the debt from XXXX XXXX. Same debt that I was just told that I had until XX/XX/XXXX to pay. They also added on {$300.00} worth of interest and fees. I called XXXX XXXX and was told that if I paid them by XX/XX/XXXX that they would take off the fees. I called XXXX XXXX today, XX/XX/XXXX, to pay the amount in full and I was told that they wouldn't take my payment because MLC already had the account. I spoke to a XXXX XXXX and told her about the letter I had that said I had until XX/XX/XXXX to pay and at first she told me that she knew nothing about a letter as I insisted I had it in writing she then started in on other excuses, honestly confusing herself from time to time. She wouldn't let me pay her or talk to anyone else, telling me she was the highest I could go. I then called MLC and they were concerned about the letter and told me to email their attorney but it could take 30 days for them to resolve it and they would be charging me interest daily while I wait. I asked if I could just pay the balance without the fees and she said no, it wouldn't be paid in full until I paid my balance and the fees. I spoke with XXXX. I asked her to put in the system that I did not want to be contacted by phone and about XXXX hours later I had someone else from MLC call me trying to collect the debt, after I asked them not to call me again.
03/12/2021	Yes	Debt collection Medical debt	Attempts to collect debt not owed Debt was paid	UT 84074	Web
hello, to whom it may concern my name is XXXX XXXX ( consumer ). I'm A federally protected consumer, I acknowledge receipt of your response to my complaint. I would like to thank you for the opportunity to address my concerns again regarding Law Offices of XXXX XXXX XXXX, XXXX. representing Mountain Land Collection. ( Debt collector ) on XX/XX/2021 I made initial communication to demand for this debt collector to cease all communication with me and remove false information On my consumer report, Notwithstanding they have furnished information without my consent. In the initial communication I requested the 5 method of verification under 15 usc 1692g ( a ) on XXXX i received statements from this debt collector after i have requested for them to fulfill these allegations. This company has failed to verify this information or provide me exhibits Accordingly. In their initial communication this unfair debt collector sent me symbols other than the debt collectors address which is a violation of 15 usc 1692f9 ( 8 ) I kindly ask this 3rd party to provide me how this review of this matter was confirmed accordingly. XXXX your internal policies where talking about federal violation laws your client has violated me.I did not ever give consent to this debt collector to communicate with me in the first places which is a violation under 15 usc 1692C ( a ) this office should know this law under the FDCPA since yall are regulated by them. However, in an effort to resolve this matter outside of litigation, im requesting a settlement offer. If the offer is not accepted I would be starting litigation proceeding immediately concerning my issues.
09/22/2017	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Incorrect information on your report Information belongs to someone else	GA 30067	Web
I saw three derogatory marks on my XXXX credit report, all from Mountain Land Collections, and disputed all three. Two of them were removed, but one of them was " verified '' as me. Then the website would n't allow me to dispute again, so I called XXXX. An employee there said a last name that was not mine was associated with my account, I asked him to remove it and submitted another dispute. XXXX then sent a letter stating there was nothing they could do. I 've also contacted the collections company, Mountain Land Collections, several time and spoke to XXXX XXXX every time. I 've explained the situation and they 've remained unhelpful and asked me to submit a letter of dispute. I feel as though they used me to get false information, which they 've added to this person 's account. They also gave me a lot of information on the person to whom the medical bills actually belong, such as her phone number and address. I 've contacted the hospital that Mountain Land Collections told me they received the bill from, and they 're working to rectify the issue. The derogatory mark is still on my account, it 's for a hospital collections in Utah, when I 've never been to Utah, or been in the hospital. I 'm concerned, as through calling around I 've discovered the person it belongs to has the same birthday and first name as me. XXXX was extremely unhelpful and I 've called multiple times. The collections marks have been on my credit since XXXX and it 's XXXX now with no resolution in sight.
05/07/2016	Yes	Debt collection Other (i.e. phone, health club, etc.)	Cont'd attempts collect debt not owed Debt was paid	UT 84005	Web
Mountain land collections called me and stated I had an outstanding amount owed to XXXX XXXX XXXX XXXX XXXX XXXX of XXXX. I explained to them that XXXX/XXXX had deducted XXXX a month from my credit card from XXXX/XXXX/XXXX thru XXXX/XXXX/XXXX and that the bill was paid in full. I then received a Request for Payment from Mountain Land Collections on XXXX/XXXX/XXXX stating I owed the above amount and had 30 day to dispute it or a negative credit entry may be placed on my credit report. The letter stated that if I disputed the amount owed within 30 days they would send me validation of the debit before any negative entry would be placed on my credit report. On XXXX/XXXX/XXXX I had my attorney draft a letter responding to the Demand for Payment and sent them my credit card ledger showing all the payments were deducted from my credit card every month from XXXX/XXXX/XXXX thru XXXX/XXXX/XXXX they did not responded to the letter or send me or my attorney anything. On XXXX/XXXX/XXXX while attempting to refinance my home I was informed from XXXX that Mountain land had placed a negative entry on my credit report reducing my credit score by XXXX points from a XXXX to a XXXX and causing the mortgage company to attempt to charge me a huge interest rate on my loan. I was also informed by XXXX that they had now placed a negative entry on there credit reporting agency on my report. I do not owe any money to XXXX or XXXX. The amount was paid long before it was ever sent to mountain land.
05/07/2019	Yes	Debt collection Medical debt	Attempts to collect debt not owed Debt is not yours	UT 84010	Web	Older American
Company : MOUNTAIN LAND COLLECTION # : XXXX XXXX XXXX XXXX XXXX, UT XXXX-XXXX ( XXXX ) XXXX-XXXX This is the debt information : Account Type : Open Account Loan Type : COLLECTION AGENCY/ATTORNEY Balance : {$1400.00} DateUpdated:XX/XX/2019 Original Amount : {$1300.00} Original Creditor : XXXX-XXXX XXXX XXXX XXXX XXXX ( Medical/Health Care ) Past Due : > $ XXXX Pay Status : >In Collection< Remarks : >PLACED FOR COLLECTION< BOTTOM LINE THIS DEBT IS NOT MINE THE COMPANY IS COMMITTING FRAUD, I NEVER INCURRED THIS DEBT~~~~~~ this debt is not mine, it belongs to my son who has a completely different social security number than I, however it was reported on my credit!!!!! At NO time did I agree to pay, sign or enter into an agreement to pay this company. The only thing I did was allow my son to use my debit card ( bank ) to make a payment to them. Then he turned around and paid me cash. How dare they use my information to apply this debt to MY CREDIT!!! My son played no part in this fraud they are trying to perpetrate! He called in with my debit card to make a payment. In no way did I agree to take responsibility for this debt, and my son called them to make payment arrangements with them. This is NOT my debt!!!!! I am mad as XXXX, bc it is damaging my credit rating!!!!!!!!!!! I disputed this with XXXX, they said that the account was verified as accurate, the only way that would be true is if the company lied and said the debt was mine and not my sons!!!!
08/22/2018	Yes	Debt collection Medical debt	Attempts to collect debt not owed Debt was paid	UT 846XX	Web
On XX/XX/XXXX I visited my doctor for a routine preventive care checkup. My insurance company, XXXX XXXX ( XXXX ), paid the covered claims for this visit on XX/XX/XXXX. Some charges were beyond XXXX coverage and I paid those in full by check. XXXX XXXX, my doctors medical group, began sending me a bill for {$230.00} starting XX/XX/XXXX for a preventive care charge XXXX paid 5 days later on XX/XX/XXXX. I received the bill each month and I returned it along with the Explanation of Benefits from XXXX showing that XXXX had already paid the {$230.00}. I called XXXX In XX/XX/XXXX to tell them what was happening. They sent a notice to XXXX XXXX stating they had paid the claim on XX/XX/XXXX. The bill kept coming. I called XXXX again in XX/XX/XXXX, and they sent a second notice to XXXX XXXX stating they had paid the claim. The bill kept coming. On XX/XX/XXXX I received a Request for Payment from Mountain Land Collections for this same bill, now at {$290.00}. On XX/XX/XXXX I sent a letter and copies of XXXX Proof of Payment to Mountain Land Collections, demonstrating that this bill had already been paid on XX/XX/XXXX. Now, Mountain Land Collections attorney, XXXX XXXX of XXXX XXXX, Utah, has called me several times since then. I sent them the same letter and copies of XXXX Proof of Payment. On XX/XX/XXXX, I received a Request for Payment from XXXX XXXX in behalf of Mountain Land Collections for this same bill.
12/13/2022	Yes	Debt collection Medical debt	Attempts to collect debt not owed Debt is not yours	UT 84604	Web
Mountain Land Collections ( MLC ) continues to try to collect debt from me for expenses I did not incur. Instead it was incurred by my ex-wife who is required to consult with me and notify me of appointments, which she does not do. Furthermore, I have legal decision making authority in the orders because of her XXXX XXXX. I have sent the orders to MLC and XXXX. I can not make a decision if she doesn't consult with me. It is not my debt. MLC has a XXXX consent form in their files that I signed in XXXX. However, this is under the assumption that I incurred it or authorized the treatment since it says " I understand that charges for services provided shall be paid for at the time of each visit, '' which I can not follow if I don't even know about the appointment. Furthermore, and more importantly, I have since told XXXX multiple times that they are not authorized to treat my children without my consent, and this supersedes this consent form because of common sense and because the form literally says, " This authorization is in effect until I revoke it in writing, '' which I have done. But XXXX has been treating my children anyway, which is malpractice and worthy of suing, particularly for XXXXXXXX XXXX when hospitals are XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXXXXXX and XXXX. And MLC continues to attempt to collect debt from me from a moot form, ignoring my case that this is not my debt, which is harassment.
06/14/2021	No	Debt collection Medical debt	Took or threatened to take negative or legal action Sued you without properly notifying you of lawsuit	UT 84044	Web
On XX/XX/XXXX I received a phone call from XXXX XXXX XXXX XXXX XXXX XXXX XXXX about medical debt that I allegedly owed. During that phone call, I was not once informed or told that I had a right to request validation of the debt and was threatened to be sued and garnished of up to 25 % of my wages. On XX/XX/XXXX I mailed a request of debt validation to them and was responded to with a court summons served to me only 10 days later. I wasnt provided with any form validation that I owed this debt. I was then mailed papers that they claim is validation of debt. These papers contained medical bills but no actual proof or reasoning that these bills were mine. There was one paper that did have a signature on it, but that signature was not mine. During this time the collector continued to call me even though I had initiated a dispute with them and the credit reporting agency, in turn violating one of my consumer rights. I then had to file a motion to set aside judgement to the court and was granted the motion. The law office has still not provided me with any proof that this is my debt, or that the claims were submitted to my insurance if they are mine. They have violated many of my rights as a consumer and are actively trying to sue and collect on a debt THAT IS NOT MINE! This company is predatory and they need to be stopped.
06/22/2020	Yes	Debt collection Medical debt	Attempts to collect debt not owed Debt was paid	UT 84065	Web
My wife had XXXX surgery. After insurance payment and discounts, the remaining balance was {$340.00}. The bill was outstanding as we awaited additional insurance information. The remaining balance was paid on XX/XX/2020. Mountain Land Collections Inc. had sent a collection notice to the wrong address. On XX/XX/2020, I received a call from Mountain Land Collections Inc. wherein they obtained an updated address. During the call, I informed them that the remaining balance was paid on XX/XX/2020. I then forwarded them an e-mailed copy of the receipt showing payment on XX/XX/2020. Later that week, I received a new invoice dated XX/XX/2020, to my updated address claiming the debt was still due and owing. This was sent the day after proof of payment was sent to Mountain Land Collections Inc. I phoned to the physician 's office on whose behalf Mountain Land Collections Inc. was allegedly acting, and they confirmed that no outstanding amount was owed. The physician 's office also e-mailed me notes that Mountain Land Collections Inc. inquired about the bill with the physician 's office on XX/XX/2020, and were told the balance was paid. Thus, Mountain Land Collections Inc. verified that the amount was paid and no balance was due and owing, yet they opted to send an invoice for collection to me regardless.
10/03/2016	Yes	Debt collection Medical	Cont'd attempts collect debt not owed Debt is not mine	UT 84107	Web
I have been contacted by Mountain Land Collections and the offices of XXXX XXXX XXXX multiple times in the past regarding a medical debt that is not mine. The first time they sent me information regarding the debt I properly addressed a dispute letter to them asking them to validate the debt. I never heard from them. They did not send me validation of the debt but they did add the debt to my credit report. I have recently drafted letters to each of the credit bureaus, an example of XXXX which is attached, making them aware the debt is not valid and to remove it from my report. Most recently, this company, along with filed a judgment against me for the debt and served me at my home.I did as instructed and responded to the suit with a defendant answer denying the suit because they did not validate the debt. After this, XXXX XXXX XXXX 's office contacted me to set up a payment plan. I informed them that I was not refusing to pay the debt, simply requesting validation of the debt. They have still not provided me with this and they have unlawfully charged my credit card for {$100.00} for the first payment in their plan that I did not consent to. I am disputing the credit card charge with my credit union and a copy of that is also attached.
10/03/2016	Yes	Debt collection Medical	Cont'd attempts collect debt not owed Debt is not mine	UT 84107	Web
I have been contacted by Mountain Land Collections multiple times in the past regarding a medical debt that is not mine. The first time they sent me information regarding the debt I properly addressed a dispute letter to them asking them to validate the debt. I never heard from them. They did not send me validation of the debt but they did add the debt to my credit report. I have recently drafted letters to each of the credit bureaus, an example of XXXX which is attached, making them aware the debt is not valid and to remove it from my report. Most recently, this company, along with their attorney XXXX XXXX XXXX, filed a judgment against me for the debt and served me at my home.I did as instructed and responded to the suit with a defendant answer denying the suit because they did not validate the debt. After this, XXXX XXXX XXXX 's office contacted me to set up a payment plan. I informed them that I was not refusing to pay the debt, simply requesting validation of the debt. They have still not provided me with this and they have unlawfully charged my credit card for {$100.00} for the first payment in their plan that I did not consent to. I am disputing the credit card charge with my credit union and a copy of that is also attached.
09/11/2016	Yes	Debt collection Medical	Disclosure verification of debt Not given enough info to verify debt	UT 84414	Web
I received a collection notice and called right away. I figured I had over looked it as we have many medical bills. While on the phone I was told there were XXXX additional, much older than the notice I called about. I paid the one notice and said I needed to look at the date for the other one. One of those were for my adult son and could not be discussed with me ( a separate complaint is being filed ). I called back and left a message to send me a copy of the other bill. I could find one original bill for the oldest of the incidents, but not other notices or attempts to contact us. Though I have paid these, I wanted to make the CFPB aware of the tactics, that I believe are aimed at gaining more interest. Over the year or XXXX these bills have gone without notification or contact until now, they have racked up quite a bit of interest. My son 's bill we are still trying to get verification that it is even his. It is very large and we do have insurance and an FSA account, I see no reason why we would have let them go. One could be over looked, but I find XXXX very suspicious. I just want the company 's business practices looked at more closely.
05/16/2019	Yes	Debt collection Medical debt	Attempts to collect debt not owed Debt is not yours	UT 84043	Web
Mountainland Collection is reporting incorrectly to XXXX and XXXX a collection - account number XXXX. ( Please see page 5 of the attached credit report. ) This was a medical bill that was never submitted to the appropriate department at my insurance company and consequently this bill never got paid. When it finally came to my attention that there was an outstanding bill, it was too late and the bill was forwarded on to collections. I had tried to resolve this issue directly with my insurance company however every time I would call I would get transferred to a different department and was told by each representative that I was able to speak with that this bill would be re-submitted for payment and that it would not go to collections. When I obtained a copy of my most recent credit report, this collection item appeared. This incorrect reporting of a collection that should not be on my credit report is harming my credit score. I request that this line item be deleted or at a minimum change the coding error from an I9 to an I1.
08/28/2019	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Incorrect information on your report Public record information inaccurate	UT 84054	Web
I filed Chapter XXXX Bankruptcy in XXXX, I just received my discharge on XX/XX/XXXX. Mountain Land Collections obtained a default judgment on XX/XX/XXXX, which was included in my bankruptcy. As of today, XX/XX/XXXX, the judgment is still showing an open active balance. I've contacted Mountain Land Collections to request they update the status to report " discharged with bankruptcy '' or similar text, only to be told, " The judgment doesn't just go away just because my bankruptcy was discharged. '' " The judgment will remain as is for eight years. '' I asked what the status of the account was in their system. They said it is currently in " bankruptcy '' status. I asked what that meant. They said, it's not actively being collected on. I asked if they could send me a letter verifying that information. I was told, " that is not something that they provide. '' XXXX told me, the only way that they would send any update or notice is if I paid the judgment in full.
09/11/2016	Yes	Debt collection Medical	Disclosure verification of debt Not given enough info to verify debt	UT 84414	Web
I received a letter stating I owed a debt and this was the first notice I have ever received on the matter. The letter just states that I owe a debt, it does not include a date of service or any helpful information to help me do my research. I have a family member who experienced the same thing and am starting to suspect this is a tactic to gain additional interest. I ca n't help but wonder how many other people are paying outrageous amounts of interest due to never being notified that anything was owed. Though at this point, I can not even verify I owe anything as I was n't given any information. The letter is from an attorney, which I believe is meant to be a scare tactic ; but the amount is so high, I just ca n't believe it is a true debt. I think their business practices should be looked at more closely. I sent the attached letter to the collector as well via certified mail. I waited a week to submit my complaint.
12/08/2023	Yes	Debt collection Medical debt	False statements or representation Attempted to collect wrong amount	UT 84106	Web	Servicemember
My husband was issued a threat of a judgement being placed against him from Mountain Land Collections LLC in XXXX and we spoke with XXXX in their office, resulting in an agreed upon monthly payment plan of $ XXXX beginning XX/XX/2023. I requested confirmation of this agreement ( 8 times ) and never received it. Then, within days of our verbal agreement, our joint bank account was debited in random amounts for hundreds of dollars, repeatedly. These charges were NOT approved, and after speaking to XXXX XXXX in their office, she confirmed OUR bank account was attached to OTHER files they had and we were paying other peoples debt! She assured us on XXXX this was corrected and again the next day XXXX, another fraudulent charge appears! They are not responding and still have not confirmed our agreement and are still withdrawing from our account, illegally.
02/22/2020	Yes	Debt collection Medical debt	Attempts to collect debt not owed Debt is not yours	UT 846XX	Web
In XXXX Mountain Land collections agency in XXXX XXXX UT, XXXX the debt collector told me that my ex husbands medical debt was mine and if I didnt pay it will affect my credit, garnish my wages, take legal action. The debt was acquired by my ex husband in XXXX of XXXX and I have a divorce decree stating that we were separated XXXX of XXXX. He got disrespectful multiple different times and got me to sign an agreement for monthly payments with the collection agency which included my ex husbands debt. After numerous requests to remove the debt from my account they refused. They also have taken my monthly payments to pay off my ex husbands accounts first even though it was requested to pay off my accounts first. In XXXX of XXXX they withdrew double payments from my bank account without authorization to do so.
01/30/2016	Yes	Debt collection Medical	Communication tactics Frequent or repeated calls	UT 84062	Web
First ... .the above question is n't applicable so I did n't know what to put but it made me put something. I have been very ill since XXXX 2013! I lost my job. I tried to cover all of my bills and part of the time I was on Medicaid. I talk extensively to XXXX Clinic about my situation. I was told they had discounted and/or written off or submitted any bills to Medicaid. I did not know I owed anything until I gota notification from Mountain Land Collections. I contacted them ... .I explained the same thing I just told you ... .I told them I could n't work and my husband is on XXXX XXXX and I have no possible way to pay. So now they just report it to the credit bureaus every month. Things were so bad I filed bankruptcy but this did n't include Mountain Land Collections. I do n't know what to do.
01/30/2016	Yes	Debt collection Medical	Communication tactics Frequent or repeated calls	UT 84062	Web
First ... .the above question is n't applicable so I did n't know what to put but it made me put something. I have been very ill since XXXX 2013! I lost my job. I tried to cover all of my bills and part of the time I was on Medicaid. I talk extensively to XXXX about my situation. I was told they had discounted and/or written off or submitted any bills to Medicaid. I did not know I owed anything until I gota notification from Mountain Land Collections. I contacted them ... .I explained the same thing I just told you ... .I told them I could n't work and my husband is on permanent XXXX and I have no possible way to pay. So now they just report it to the credit bureaus every month. Things were so bad I filed bankruptcy but this did n't include Mountain Land Collections. I do n't know what to do.
05/26/2021	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Incorrect information on your report Account status incorrect	UT 84037	Web
Mountain Land Collections is reporting a collection on my file that needs to be removed. I took a look at my credit file and noticed this debt reporting. I immediatley called and settled it with them. However, I was unaware of this collection and was never given a proper 30 day right to dispute. When I called and spoke to the person on the phone regarding a deletion letter they told me that I had to request for one in writing and I did so and never heard back. I'm not sure if they never received it or just ignored it. However, I have settled this account and am now asking that they please remove the account from my credit file. I am aware Mountain Land has the ability to remove these because they are the original furnisher. Please remove it.
12/15/2015	Yes	Debt collection I do not know	Cont'd attempts collect debt not owed Debt is not mine	UT 846XX	Web	Older American
This phone number ( XXXX ) XXXX belongs to Mountain Land Collection Agency in XXXX, Utah keeps calling me several times a week for over a month. It is a recording wanting me to call a number if it is not me or XXXX if it is me. They are asking for me by my first name and middle initial only saying it as through it is just my first name. I am unaware of any debt, do n't I need to be contacted by a company that thinks I owe them something first? I am fearful of calling back to find out what this is about, do n't want to be billed for a fraudulent call. this is a form of harassment! They leave embarrassing massages on my answering machine for my clients and friends to hear, it is ruining my business and my reputation.
05/11/2023	Yes	Debt collection Medical debt	Written notification about debt Notification didn't disclose it was an attempt to collect a debt	UT 84058	Web
Apparently we owed a small medical debt in regards to my child. Mountain Lands Collection, LLC, has not sent us one letter of collection. We have our mail scanned through the USPS and can prove this. Also, we haven't moved in the past 7 years. We were completely unaware of this debt and would've paid it, especially because of the small amount. Then out of the blue they issue a summons for the small debt with fees ballooning the debt to quintuple the amount, in " supposed fees '' to drive their profits up. This is absolutely fraud in my mind and these crooks need to be investigated. If you XXXX search their name, you will see XXXX reviews of many of their victims ' attestation to their business practices.
08/06/2015	No	Debt collection Medical	Disclosure verification of debt Right to dispute notice not received	UT 84790	Web	Servicemember
Complaint : I have never received a statement from XXXX. I pulled my credit report the other day and noticed that there is a collection account on my credit report that I am very unhappy about. This Collection account reports back to the year 2015. I called XXXX today to discuss this and they could n't even answer my questions. I have no idea who they are. I have never received a statement from them nor have they even contacted me. I need to know what this is all about. I am very upset because this is damaging my credit. I paid them in full since it was a small amount, and ask them if they would remove all negatives on my credit report, with a " office policys say no ''
02/01/2021	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Incorrect information on your report Account status incorrect	UT 84120	Web
Mountain Land Collections is reporting a collection on my account and it is erroneous. I had previously checked my credit and noticed this debt reporting on my credit file. I called and immediately settle the debt with them. The gentleman on the phone said once my payment was received they would be removing the collection from my credit file. However, it's been a few months and it is still reporting. Not only that, this is a medical collection. I NEVER signed a HIPPA patient release form allowing Mountain Land Collections to report this debt and that is a violation under HIPPA. This needs to be removed immediately. The debt has been settled & it is a violation.
03/26/2021	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Incorrect information on your report Account status incorrect	UT XXXXX	Web
Mountain Land Collection is reporting an erroneous debt on my credit file that I do not owe. I recently checked my credit and noticed this debt reporting on my credit file. I was very confused as this account has been paid for a very long time. However, Mountain Land Collections continues to report a balance. I ask that you delete this account from my credit file. I will also make you aware that reporting inaccurate information on credit could constitute fraud under both federal and state law. I ask that you provide me with a deletion letter as this account is reporting erroneously and this debt is not owed.
02/10/2017	Yes	Debt collection Medical	Communication tactics Threatened to take legal action	UT 84057	Web
The collection company only gave me 10 days to respond to the court regarding the attorney 's lawsuit against me and my wife. In addition, the last two days of the 'answer to the court ' landed on a weekend. The court is closed on the weekend. Therefore, I actually only had 8 days to respond.They are suing my wife as well, even though I am the person that signed for the medical financial document. I called the collections company to work out a reasonable payment plan and they refused to negotiate, and proceeded to get a judgement through the court against me almost immediately, after I spoke with them.
08/29/2023	Yes	Debt collection Medical debt	Attempts to collect debt not owed Debt was paid	UT 84606	Web
At the time I accrued this original debt, I was also receiving other medical bills for the same health issue. Unfortunately, this one fell to the wayside and I forgot it existed. I havent heard from the original healthcare provider in months, so I wasnt aware my bill was about to be sent to collectors. Upon receiving a bill from the collection agency, I attempted to set up a payment plan that I could afford and would take 4 months to pay off. The agency refuses to accept this, despite the fact I cant afford to pay more and am making an earnest effort to pay the bill. What are my options?
03/18/2018	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Incorrect information on your report Information belongs to someone else	UT 84010	Web
XXXX Credit Reporting alerted me to a new Collections account filed from Mountain Land in the amount of {$190.00} with an original date of XX/XX/2017. At that date, I had just turned XXXX years old for 3 days and could not have accumulated this debt. I have no records showing an amount of {$190.00} I had no credit accounts at that time. I have received no letter from Mountain Land. What I believe happened is that my name was mixed up with that of my disabled/debt-owed father. This debt is not mine and impacts my ability to gain credit for student loans and rentals.
03/31/2020	Yes	Debt collection I do not know	Threatened to contact someone or share information improperly Contacted your employer	AZ 85326	Web
This person has called my employer, myself and my wife. She is relentless and sneaky. When I returned her call she said she " couldn't find my file ''. We have NO clue what debt she believes we owe, but the amount of phone calls we've recieved is ridiculous. She told my boss " I would know who she was '' .. which I don't. We have no idea what debt she's attempting to collect and request to file a formal complaint for violating our consumer rights. The person calling is calling from XXXX and says her name is XXXX XXXX.
08/29/2018	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Problem with a credit reporting company's investigation into an existing problem Their investigation did not fix an error on your report	UT 840XX	Web
I previously filed a complaint against Mountainland Collections for reporting on my credit report because they never notified me. Their response was that they sent a notice and it came back. SO obviously they didn't have the correct info and I NEVER received a notice. They reported to my credit without contacting me and they need to delete them. I took care of the erroneous debts that were paid by insurance already and they need to be removed. For 1. they were not valid. 2. I never got a notice.
02/05/2021	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Incorrect information on your report Account status incorrect	UT 84119	Web
Mountain Land Collections is reporting a collection on my credit file that is inaccurate and must be removed. I recently checked my credit and noticed this debt reporting. I tried calling and nobody could give me any information about this debt. Well apparently it is medical debt. I never signed or gave Mountain Land Collections a HIPPA patient release form allowing them to report on this medical debt. That is a HIPPA violation and this is unlawful. This collection must be removed immediately.
10/13/2020	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Incorrect information on your report Account status incorrect	UT 84047	Web
Mountain Land Collections is reporting a debt on my credit file that is not mine. They are reporting a hospital visit dated for a time where I was not able to be there. At the time of said visit I was actually incrassated, while I was incrassated someone stole my identity and used it for this medical visit. I have filed a police report, # XXXX with the XXXX police department. This is not my debt, I do not owe this debt, and I demand this debt be removed from my credit file. It is not mine.
07/14/2021	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Incorrect information on your report Account status incorrect	UT 84065	Web
Mountain Land Collections is reporting an account on my credit that I would like removed. I have paid on this account however, it continues to report on my file and affect my score. I ask that mountain land collections remove this account from my file. I am aware that they can report to the bureaus as they deem necessary. If this is not removed, I will have no alternative than to exercise whatever rights and remedies we have under the law to enforce the removal of this account.
05/19/2021	Yes	Debt collection Medical debt	Attempts to collect debt not owed Debt is not yours	UT 84047	Web
Mountain Land Collections called on XXXX XXXX. They stated I had a debt of XXXX dollars outstanding from a visit to the hospital on dates of XX/XX/XXXX, XX/XX/XXXX, and XX/XX/XXXX. I asked for the name of the hospital but all was given was a nurses name of XXXX XXXX XXXX. Asked for more information on the debt since I have insurance and have no record or recollection of every going to the hospital on those dates. Ended call after they verified the last 4 of social.
04/09/2017	Yes	Debt collection Medical	Improper contact or sharing of info Contacted employer after asked not to	UT 846XX	Web
We had medical bills that we were paying slowly. The debt collection agency started to call my place of work. XXXX would threaten me and be extremely aggressive. She called me 5 to 10 times at work even after I repeatedly asked her not to call me there. She called me more at work than she did on my personal line. When she talked to my husband she was kind and understanding but when she talked to me she was rude, aggressive and continued to harass me.
11/14/2018	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Incorrect information on your report Old information reappears or never goes away	UT 84070	Web
Mountainland collections reported to XXXX 2 different account # s for multiple accounts resulting in double accounts on report for at least 7 yrs. Also not reporting and marking accounts as paid from a year or more pryer. Making it difficult to support my kids and only being able to make barely enough to scrape by and get deeper in debt. Could've been making over 4 as much in my profession but still can't cause what they have done to credit.
11/29/2021	Yes	Debt collection Medical debt	Attempts to collect debt not owed Debt is not yours	UT 84651	Web
I did not request the service that Mountain Land Collections is trying to collect a debt for. They sent me a letter on XX/XX/2021. My ex-wife is required to consult with me on medical issues ( attached ) but, in her XXXX XXXX, she doesn't believe she is supposed to despite orders that say so. Because she did not consult with me, nor would I have approved if she had, I am not responsible for this debt.
10/05/2020	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Incorrect information on your report Account information incorrect	UT 84015	Web
Mountain Land Collections is reporting a debt on my credit file that I do not owe. I recently checked my credit and noticed this debt on my credit file. I called immediately to inquire about what it was for because the debt was not mine. I never received any phone calls, collection letters, or notices about this debt and I'm pretty sure this violates my 30 day right to dispute.
12/01/2016	Yes	Debt collection Medical	Disclosure verification of debt Not given enough info to verify debt	UT 84660	Web
Mountain Land Collection Agency, " XXXX, UT '', has garnished my wages for a medical bill and now they have sent a collection notice for the same bill that I have been garnished for. I have called this agency and asked if there was any more dept, they said they could not find any. This agency has a reputation for trying to collect on a debt twice. Being dishonest. Please help.
04/01/2021	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Incorrect information on your report Account status incorrect	UT 84005	Web
Mountain Land Collection is reporting a debt on my credit file that I do not owe. I recently checked my credit and noticed that Mountain Land Collections was on there, I immediately called and settled the account. I was completely unaware that this was reporting on credit. I ask that they remove this account from my credit file since I was not notified about this account.
12/01/2022	Yes	Debt collection Medical debt	False statements or representation Attempted to collect wrong amount	UT 84062	Web
So, I got this bill from MOUNTAIN LAND COLLECTION. It says that I owe them {$650.00}. They said this is the amount I owe to XXXX XXXX XXXX XXXX. Funny fact, I have never heard of that place or been there. I do remember going to the XXXX on XX/XX/2020 but I went to intermountain and it was a work-com. This bill was supposed to be paid by the job I was working at.
10/13/2020	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Incorrect information on your report Account status incorrect	UT 84096	Web
Mountain Land Collections is reporting erroneously on my credit file. I recently checked my credit and noticed this debt. I called and paid it immediately. I never received any calls, letters, or notices about this debt. I had no idea this debt existed until they reported on my credit file without notifying me and that violates my 30 day right to dispute.
05/12/2023	Yes	Debt collection Medical debt	Attempts to collect debt not owed Debt was paid	WY 82009	Web
I received a letter from Mountain Land Collections, LLC from XXXX XXXX, UT stating it was a collection agency and I owed money for an ER visit that I knew I had already paid off. This company sent a very legitimate-looking letter and has a website set up to take payments. I called the hospital directly and they confirmed that this is a scam.
08/21/2018	Yes	Debt collection Other debt	Written notification about debt Didn't receive notice of right to dispute	UT 840XX	Web
Mountainland Collection is reporting 2 accounts on my credit report and I never received a notice. The min I saw it on my credit report I contacted them and took care of it. This bill was already paid by my insurance and should have never went to collection in the first place. If I had got a notice I would have took care of it immediately.
10/26/2016	Yes	Debt collection Medical	Improper contact or sharing of info Talked to a third party about my debt	UT 84062	Web
I have n't received any letter regarding my payment and directly sent to the collections.I noticed after almost a year on my credit report that I have a collections and called Mountain landing collections and paid the amount which was said that owed.Now after almost a year later I see still XXXX $ on XXXX saying that I owe.
01/01/2022	Yes	Debt collection I do not know	Written notification about debt Didn't receive enough information to verify debt	WA 993XX	Web
I am asking for proof of debt but collection agency is unable and unwilling to send proof of debt. I never received a bill from original creditor. When talking with original creditor they no longer had my information on file. I am needing proof of the actual debt and what and why Im being charged
08/02/2021	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Incorrect information on your report Account status incorrect	UT 846XX	Web
Mountain Land Collections is reporting accounts on my credit file that I need removed. I have sent them several letters and have not received a single correspondence. This debt has not been validated to me and per all the letters sent, if this is not validated, it needs to be removed.
10/03/2018	Yes	Debt collection Medical debt	Threatened to contact someone or share information improperly Talked to a third-party about your debt	UT 84040	Web	Servicemember
This medical account is paid off since XX/XX/2017. My medical information was shared without my consent to the collection company. More than just my name, address, and amount owed. Procedures were also sold to this collection company. This goes against HIPPA regulations.
02/09/2023	Yes	Debt collection Medical debt	Attempts to collect debt not owed Debt is not yours	UT XXXXX	Web
Mountain Land collections is reporting a debt on my file I do not recognize. I sent a letter asking for validation and have received 0 correspondence. I have never received services from the original creditor they are reporting for. This is not mine and must be removed.
07/02/2020	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Incorrect information on your report Account information incorrect	UT 84005	Web
Mountain Land Collection XXXX & XXXX : This account is double reporting on my credit file. This is for the same debt.I was unaware I even owed this debt as I never received any notices for it. It is however a violation to double report the same debt on my credit file.
02/23/2021	Yes	Debt collection Medical debt	Written notification about debt Didn't receive enough information to verify debt	UT 84096	Web
Mountain Land Collection has multiple accounts against me. They include personal medical information and are in violation of HIPAA by having such debt listed. This gives them access to my personal medical information that I did not sign to give them access to.
12/05/2019	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Incorrect information on your report Account status incorrect	UT 84015	Web
XXXX XXXX XXXX Account # XXXX, # XXXX is reporting medical collections to my credit that are past the Statute of Limitations in Nevada. These collections are fully paid off and should no longer be reporting to my credit, I would like them removed.
03/28/2018	Yes	Debt collection I do not know	Attempts to collect debt not owed Debt is not yours	UT 84084	Web
Mountainland Collections is reporting an attempting to collect a debt for which I do not know of or owe. The original creditor is some law firm and they do not answer the phone ever. They have horrible reviews online and this debt is old.
03/23/2023	Yes	Debt collection Medical debt	Took or threatened to take negative or legal action Sued you without properly notifying you of lawsuit	UT 84120	Web
This company has lied when they said they contacted me. I have proof that they have not mailed anything to me. I have the US Postal Service information that shows every single mail that has been delivered from XXXX.
04/25/2018	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Incorrect information on your report Public record information inaccurate	UT 84070	Web
XXXX is reporting debts I do now owe. They are continuing to report a balance, they were included in Bankruptcy Docket # XXXX. XXXX is in clear Violation of the Bankruptcy Law and FCRA.
03/12/2018	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Incorrect information on your report Public record information inaccurate	MS 394XX	Web
There are things showing up on my credit numerous of times. Also wrong information inquirys I didnt do mail In forms I didnt do either.
11/01/2023	Yes	Debt collection Medical debt	Attempts to collect debt not owed Debt is not yours	UT 84123	Web
I was contacted on my personal cellphone number for someones debt that was not mine. They would not provide how they got my number.
03/22/2023	Yes	Debt collection Medical debt	Written notification about debt Didn't receive enough information to verify debt	UT 84120	Web
Did not receive any information on this collection. the company is MOUNTAIN LAND COLLECTION the amount is for {$98.00}
12/28/2015	Yes	Debt collection Medical	Cont'd attempts collect debt not owed Debt is not mine	UT 84015	Web
My Brother died in 2014. Mountain land collection is suing me for his medical debts.
01/24/2024	Yes	Credit reporting or other personal consumer reports Credit reporting	Incorrect information on your report Information belongs to someone else	UT 84045	Web

09/14/2023	Yes	Debt collection I do not know	Attempts to collect debt not owed Debt was result of identity theft	ID 83442	Web

03/28/2023	Yes	Debt collection Medical debt	Written notification about debt Didn't receive enough information to verify debt	UT 84062	Web

12/28/2022	Yes	Debt collection Medical debt	Written notification about debt Didn't receive notice of right to dispute	UT 84065	Web

12/15/2022	Yes	Debt collection Other debt	Communication tactics Frequent or repeated calls	UT 84062	Web

11/24/2022	Yes	Debt collection Medical debt	Attempts to collect debt not owed Debt was paid	UT 84081	Web

07/26/2022	Yes	Debt collection Medical debt	Attempts to collect debt not owed Debt was paid	UT 84087	Web	Servicemember

05/25/2022	Yes	Debt collection Medical debt	Written notification about debt Didn't receive notice of right to dispute	UT 84084	Referral

05/23/2022	Yes	Debt collection Medical debt	Attempts to collect debt not owed Debt is not yours	TX 75002	Web

05/23/2022	Yes	Debt collection Medical debt	Attempts to collect debt not owed Debt is not yours	TX 75002	Web

05/03/2022	Yes	Debt collection Medical debt	False statements or representation Attempted to collect wrong amount	UT 84070	Web

05/03/2022	Yes	Debt collection Medical debt	False statements or representation Attempted to collect wrong amount	UT 84070	Web

05/03/2022	Yes	Debt collection Medical debt	False statements or representation Attempted to collect wrong amount	UT 84070	Web

03/15/2022	Yes	Debt collection Medical debt	Attempts to collect debt not owed Debt is not yours	UT 84009	Web

03/02/2022	Yes	Debt collection Medical debt	Attempts to collect debt not owed Debt is not yours	UT 84009	Web

02/25/2022	Yes	Debt collection I do not know	Attempts to collect debt not owed Debt is not yours	UT 84501	Referral

07/19/2021	Yes	Debt collection Other debt	Attempts to collect debt not owed Debt was result of identity theft	CA 95823	Web

05/12/2021	Yes	Debt collection Other debt	Communication tactics You told them to stop contacting you, but they keep trying	UT 84059	Phone	Older American, Servicemember

10/07/2020	Yes	Debt collection Medical debt	Attempts to collect debt not owed Debt is not yours	UT 84037	Phone

09/30/2020	Yes	Debt collection Medical debt	Written notification about debt Didn't receive enough information to verify debt	UT 84005	Web	Servicemember

06/17/2020	Yes	Debt collection Medical debt	Written notification about debt Didn't receive notice of right to dispute	UT 84605	Phone

05/05/2020	Yes	Debt collection Other debt	Written notification about debt Didn't receive enough information to verify debt	AZ 85022	Web

04/16/2020	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Incorrect information on your report Account information incorrect	UT 84405	Web

12/04/2019	Yes	Debt collection Medical debt	Attempts to collect debt not owed Debt was paid		Phone

11/06/2019	Yes	Debt collection Other debt	Written notification about debt Didn't receive enough information to verify debt	NV 89145	Web	Older American

08/31/2019	Yes	Debt collection Medical debt	Attempts to collect debt not owed Debt was paid	UT 84106	Web

06/26/2019	Yes	Debt collection Medical debt	False statements or representation Attempted to collect wrong amount	UT 84109	Web

06/24/2019	Yes	Debt collection Medical debt	Took or threatened to take negative or legal action Sued you without properly notifying you of lawsuit	UT 84005	Web

01/09/2019	Yes	Debt collection Medical debt	False statements or representation Attempted to collect wrong amount	UT 84117	Web

12/19/2018	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Incorrect information on your report Information belongs to someone else	UT 84663	Web

10/31/2018	Yes	Debt collection Medical debt	Written notification about debt Didn't receive enough information to verify debt	UT 84770	Postal mail

11/21/2017	Yes	Debt collection I do not know	Written notification about debt Didn't receive enough information to verify debt	NC 28804	Web	Servicemember

08/21/2017	Yes	Debt collection Medical debt	Attempts to collect debt not owed Debt is not yours	MI 48892	Phone

08/08/2017	Yes	Debt collection I do not know	Written notification about debt Didn't receive enough information to verify debt	FL 33897	Web

07/30/2017	Yes	Debt collection Medical debt	Took or threatened to take negative or legal action Threatened or suggested your credit would be damaged	UT 84107	Web

07/11/2017	Yes	Debt collection Other debt	Written notification about debt Didn't receive enough information to verify debt	UT 84081	Web

10/19/2016	Yes	Debt collection Medical	Disclosure verification of debt Not given enough info to verify debt	UT 84094	Web

10/14/2016	Yes	Debt collection I do not know	Cont'd attempts collect debt not owed Debt is not mine	UT 84062	Web

08/17/2016	Yes	Debt collection Medical	Disclosure verification of debt Not given enough info to verify debt	UT 84062	Web

07/14/2016	Yes	Debt collection Medical	False statements or representation Attempted to collect wrong amount	UT 84601	Web

07/14/2016	Yes	Debt collection Medical	False statements or representation Attempted to collect wrong amount	UT 84601	Web

07/14/2016	Yes	Debt collection Medical	False statements or representation Attempted to collect wrong amount	UT 84601	Web

06/28/2016	Yes	Debt collection Medical	Disclosure verification of debt Right to dispute notice not received	UT 84120	Web

06/24/2016	Yes	Debt collection Medical	Cont'd attempts collect debt not owed Debt was paid	UT 84045	Web

05/19/2016	Yes	Debt collection Medical	Disclosure verification of debt Right to dispute notice not received	UT 84054	Web

03/18/2016	Yes	Debt collection Medical	Improper contact or sharing of info Contacted me after I asked not to	UT 84097	Web

11/24/2015	No	Debt collection Medical	Disclosure verification of debt Not given enough info to verify debt	UT 84057	Web

11/20/2015	Yes	Debt collection Medical	Cont'd attempts collect debt not owed Debt was paid	UT 84047	Web	Older American

03/10/2015	Yes	Debt collection Medical	Disclosure verification of debt Right to dispute notice not received	UT 84128	Web

03/02/2015	Yes	Debt collection Medical	Cont'd attempts collect debt not owed Debt was paid	UT 84660	Web

01/23/2015	No	Debt collection Medical	Improper contact or sharing of info Contacted me after I asked not to	UT 84010	Web

01/06/2015	Yes	Debt collection Medical	Improper contact or sharing of info Contacted me after I asked not to	MT 59330	Web

12/29/2014	Yes	Credit reporting	Incorrect information on credit report Information is not mine	UT 84120	Web

11/06/2014	Yes	Debt collection Other (i.e. phone, health club, etc.)	Cont'd attempts collect debt not owed Debt was paid	UT 84124	Web

09/23/2014	No	Debt collection Medical	False statements or representation Attempted to collect wrong amount	UT 84115	Web

06/28/2014	Yes	Debt collection Medical	Communication tactics Threatened to take legal action	UT 84121	Web

03/26/2014	Yes	Debt collection I do not know	Cont'd attempts collect debt not owed Debt was paid	UT 84058	Web

03/14/2014	Yes	Debt collection Medical	False statements or representation Attempted to collect wrong amount	UT 84047	Web

02/18/2014	Yes	Debt collection Medical	Disclosure verification of debt Not given enough info to verify debt	TX 78213	Web

12/13/2013	Yes	Debt collection Medical	Cont'd attempts collect debt not owed Debt is not mine	UT 84111	Web

09/25/2013	Yes	Debt collection Medical	Cont'd attempts collect debt not owed Debt was paid	KS 66221	Web

09/06/2013	Yes	Debt collection Medical	Disclosure verification of debt Not given enough info to verify debt	UT 84664	Web

08/23/2013	Yes	Debt collection Medical	Communication tactics Frequent or repeated calls	UT 84770	Web