MORTGAGE CLEARING CORPORATION CFPB Complaints

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2000 Latest Complaints
Date Received Timely Response Product Issue State / Zip Submitted Via Tags
06/01/2015 Yes
  • Mortgage
  • FHA mortgage
  • Loan modification,collection,foreclosure
  • OK
  • 741XX
Web
I have been trying to save my home from foreclosure since XXXX. I have a mortgage with a small local lender in my city. In XXXX, XXXX I begun experiencing hardships due to loss of employment and XXXX. I went to my mortgagor hoping to get some sort of relief, maybe a loan modification or forbearance agreement, anything! Long story short, I have completed XXXX loan mod applications, submitted all necessary documentation over and over and over again, made payments for as long as I possibly could and received NO help from my lender Mortgage Clearing. I also have a fixed rate, but every year the note on my home has gone up. My mortgage payments originally were {$700.00} plus, my mortgage payment is now XXXX plus monthly. I have never been approved for a loan mod or any other help. I have had a number of people at the loan company tell me that they will get back to me, that they lost my paperwork, that I 'm next in line for review or that they will call me back, but somehow my call is never returned. XXXX years I 've been given the runaround and Mortgage clearing serves foreclosure papers to a non-resident of my home. Again, three years I 've been making payments to the best of my ability and as soon as I fall XXXX months behind on my mortgage they foreclose on my home, no questions or help provided. I NEVER received any documents in the mail pertaining to the status of my foreclosure until recently. I received a letter advising me that summary judgement has been granted against me. I 'm baffled, I 'm in no position to move from my home, not only am I taking care of my elderly mother who resides with me, but I just knew that I was here to stay! This is my dream home. A very modest yet perfect for me home where I spend time with my children and grandchildren. I have a XXXX garden and a XXXX garden that I created for my XXXX sister. This home is more than just a house to me and my family, its what I 've striven for my entire life. It 's what I plan to leave to my children one day. I need help saving my home, I truly do n't feel that I 've been given a fair opportunity. I 'm employed and just need the opportunity get back on my feet and do right by my lender. Thank you for your time!!! I sure hope CFPB can help me save my home!!!
12/11/2015 Yes
  • Mortgage
  • FHA mortgage
  • Loan servicing, payments, escrow account
  • IL
  • 60099
Web
My wife and I have a Mortgage with Mortgage Clearing Corp. Our current issue is XX/XX/XXXX, we called them to see if there were any programs that had that would be available to use due to financial hardship. Our mortgage at the time was {$1800.00} ; this was extremely high for us. This amount was about XXXX % of our net income, which is against the law, according to the law ; rental payments should not exceed XXXX % of your net income. At that time I spoke with a XXXX and then the XXXX of the company. And we were told to start paying {$1200.00} monthly ; this would be a loan modification. That was great for us. We never received any formal documentation regarding the modification, but we continued paying the {$1200.00} as we were told by Mortgage Clearing Corp. We then filed a Chapter XXXX Bankruptcy due to financial hardship. Now, we receive word that our Mortgage will be {$2500.00} starting in XX/XX/XXXX. We were also told by our Bankruptcy Attorney that we are behind on our Mortgage due to only paying the Principal and Interest, and that the taxes were not included in our payment. Due to a lack of funds available for Property Taxes. We did make all scheduled payments for our Bankruptcy Plan and we thought we could move forward to financial stability. Now, because we were paying the wrong Mortgage amount and subsequently are behind on our mortgage, our Bankruptcy can not be discharged. We have been paying {$1200.00} since XX/XX/XXXX and have never received any type of correspondence from Mortgage Clearing stating we were behind on our Payments. Had we received anything we would have made the correct payments. We simply can not afford to pay $ XXXX monthly at this time. I am a XXXX XXXX XXXX and my wife is currently receiving Unemployment Benefits due to her being laid off from her job. We are just looking to be treated fairly and the Business Practices of Mortgage Clearing Corp are unethical and borderline illegal. We are hoping that someone can assist us with dealing with Mortgage Clearing Corp in a professional manner, and receiving a more manageable mortgage payment. Respectfully,
08/02/2017 Yes
  • Mortgage
  • VA mortgage
  • Struggling to pay mortgage
  • OK
  • 73170
Web Servicemember
Mortgage Clearing Corporation ( MCC ) of XXXX, OK is dual-tracking my VA mortgage loss mitigation package ( LMP ) and foreclosure proceedings. More precisely, MCC is moving forward with foreclosure and not working on my LMP while telling me the opposite. MCC has had the LMP since XXXX XXXX, 2017 ( 2 months ago today ) and havent provided any feedback or requested any further information. On XXXX XXXX, 2017 ( 27 days after filing the LMP ) MCC sued me in XXXX County Oklahoma. MCC did not notify me of their intent. I found out about the lawsuit via snail mail I began to get from local attorneys wanting to represent my case. I called one of the attorneys to inquire as to how they knew of this situation and they referred me to the Oklahoma State Court Network ( XXXX ). Prior to having received the letters from local attorneys, I was told that MCC was simply behind in their work and that all foreclosure proceedings had stopped until the LMP was processed. The documents filed in court by MCC state ; The Plaintiff has elected as provided in the mortgage, to foreclose In addition, MCC has not followed the other foreclosure protections outlined on the Consumer Finance website to include but not limited to ; Direct and Ongoing Access to Servicing Personnel, Fair Review Process and No Foreclosure Sale Until All Other Alternatives Considered. As it stands, I have until XXXX XXXX, 2017 to provide a written response or the judgement will be rendered against you ( me ) with costs of the action.
11/24/2020 Yes
  • Mortgage
  • Conventional home mortgage
  • Applying for a mortgage or refinancing an existing mortgage
  • OK
  • 731XX
Web Servicemember
I completed an applicaion to refinance my home on XX/XX/XXXX with Mortgage Clearing Corp., however even before completing the application a hard credit report was pulled. Since the hard credit report was pulled I decided to complete the process. I completed the application and contacted the mortgage company I spoke with XXXX XXXX a loan officer who told me that they were backed up but he would call me right back to answer my questions and check on the status of the application. I never heard back from him so I called again on XX/XX/XXXX 3 seperate times left a message again no return call. I called back on XX/XX/XXXX, XX/XX/XXXX left messag for XXXX XXXX or XXXX not certain of the last name and XXXX no return call. Called back on XX/XX/XXXX left message with XXXX no return call. Called XX/XX/XXXX spoke briefly with XXXX, he said he wasn't sure why the delay and that he would check on it and call me back. No returned call from XXXX or XXXX. Called back on XXXX left message with XXXX no return call. Called back on XX/XX/XXXX got XXXX 's voice mail did not leave a message. Called back on XX/XX/XXXX left message for XXXX, called twice on XX/XX/XXXX left message for XXXX and for XXXX. No call back. Emailed the mortgage company on XX/XX/XXXX pleding for a return call, no call back. Called XX/XX/XXXX and this time I was put in the voicemail box of XXXX, left message. The voicemail of XXXX said if you applied for a loan you should hear back within 2 days.
07/27/2019 Yes
  • Mortgage
  • FHA mortgage
  • Applying for a mortgage or refinancing an existing mortgage
  • OK
  • 74115
Web Servicemember
I own a home in XXXX Oklahoma I bought before my marriage in XX/XX/XXXX in XX/XX/XXXX I was beaten by police and wrongfully arrested here when I called on a XXXX XXXX as the victim and was XXXX and wrongfully arrested the charges of XXXX XXXX and XXXX in front of a minor child and 2 counts of XXXX were all dropped but they still charged me with XXXX XXXX XXXX about a couple weeks later XXXX cane into my home and told me if I didn't leave my own premarital home because I looked like an XXXX they would take my kids into XXXX custody and I left I have since lost my home and was put in federal housing 8 months I had a pouring leak in my ceiling and couldn't get help with it plus I was invaded by violent individuals so I relinquished my apartment 4 years ago I have been homeless 4 years I am currently on XXXX finally after fighting 11 years in this city to obtain XXXX XXXX I started receiving in XXXX but I can't obtain a residence I have 4 case managers here in XXXX but no body is taking my case serious I still have a mortgage in my name but the deed isn't and I believe I should get relocation help on my mortgage company and financed in anothet home seeing anything u have in Oklahoma before marriage ia still yours after I don't see how because I couldn't obtain income note legal help to get my divorceI lost my home and am homeless I am also XXXX XXXX card holder and haven't gotten my tribe help at all i need help
07/07/2021 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Improper use of your report
  • Reporting company used your report improperly
  • OK
  • 74133
Web
I filled a CHAPTER-XXXX BANKRUPTCY That was DISMISSED and My Mortage was included. But the Mortage company " MORTAGE CLEARING CORP '' is still reporting the the Reporting Angency 's after 2 years. And they reported XX/XX/XXXX and my BANKRUPTCY was Dissmissed XX/XX/XXXX. It dropped my score significantly! They waited 2 years and false reported knowing that it was dismissed. On top of that it is in the law under 15 USC 1681 ( a ) under the exclusions ( b ) that this has to be excluded from my credit report, so how is it that this is even reporting. This is wrong and it is affecting consumers but they don't care.
04/21/2020 Yes
  • Mortgage
  • Conventional home mortgage
  • Trouble during payment process
  • OK
  • 741XX
Web Servicemember
My bank is setup to make automatic mortgage payments on the 2nd of each month. These automatic payments include a second check for additional principal payments. As requested by the mortgage company the check memo clearly says additional principal. The mortgage company received both checks on the XXXX, both checks cleared our bank on the XXXX and the mortgage company refuses to apply the extra principal payment until the following month. This is causing us to pay more interest and does not reduce our principal balance correctly. We have complained several times in the past.
06/07/2021 Yes
  • Mortgage
  • Conventional home mortgage
  • Trouble during payment process
  • OK
  • 741XX
Web Servicemember
Please reference my previous complaint previous complaint number is XXXX I am still having the exact same issue as in the first complaint, Mortgage Clearing is not applying my extra mortgage principal payment in time, or properly. After my first complaint they complied for awhile, now they are back to the same old thing, not applying our extra principal payment on time. Thank You
08/26/2016 Yes
  • Mortgage
  • Conventional fixed mortgage
  • Loan servicing, payments, escrow account
  • OK
  • 73160
Web
Per letter dated XXXX XXXX, 2016, Mortgage Clearing Corporation would begin servicing my loan 15 days from the date of the letter. I have called multiple times but have still not received a coupon book or monthly statement.
09/19/2022 Yes
  • Mortgage
  • Conventional home mortgage
  • Struggling to pay mortgage
  • OK
  • 73024
Web
07/05/2022 Yes
  • Mortgage
  • Conventional home mortgage
  • Trouble during payment process
  • TX
  • 76380
Referral
04/01/2021 Yes
  • Mortgage
  • FHA mortgage
  • Applying for a mortgage or refinancing an existing mortgage
  • IL
  • 61103
Web
07/26/2020 Yes
  • Mortgage
  • Conventional home mortgage
  • Struggling to pay mortgage
  • OK
  • 74403
Web
04/13/2020 Yes
  • Mortgage
  • Conventional home mortgage
  • Incorrect information on your report
  • Old information reappears or never goes away
  • OK
  • 74014
Web
12/16/2019 Yes
  • Mortgage
  • Conventional home mortgage
  • Struggling to pay mortgage
  • IL
  • 60406
Postal mail
02/05/2019 Yes
  • Mortgage
  • Conventional home mortgage
  • Trouble during payment process
  • OK
  • 74134
Web
11/17/2016 Yes
  • Mortgage
  • Other mortgage
  • Loan modification,collection,foreclosure
  • OK
  • 74129
Referral
02/05/2016 Yes
  • Mortgage
  • VA mortgage
  • Loan modification,collection,foreclosure
  • OK
  • 74021
Phone Servicemember
12/18/2015 Yes
  • Mortgage
  • Other mortgage
  • Loan modification,collection,foreclosure
  • IL
  • 60099
Referral
03/27/2015 Yes
  • Mortgage
  • VA mortgage
  • Loan servicing, payments, escrow account
  • OK
  • 74127
Phone Servicemember
02/09/2015 Yes
  • Mortgage
  • FHA mortgage
  • Loan servicing, payments, escrow account
  • OK
  • 74112
Web
10/30/2014 Yes
  • Mortgage
  • Other mortgage
  • Loan servicing, payments, escrow account
  • OK
  • 74434
Web Older American
09/08/2014 Yes
  • Mortgage
  • Other mortgage
  • Loan modification,collection,foreclosure
  • OK
  • 74015
Web
07/15/2014 Yes
  • Mortgage
  • Conventional fixed mortgage
  • Loan modification,collection,foreclosure
  • OK
  • 74021
Phone Servicemember