MoneySpot USA LLC DBA Sunshine Loans CFPB Complaints

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2000 Latest Complaints
Date Received Timely Response Product Issue State / Zip Submitted Via Tags
10/14/2022 Yes
  • Payday loan, title loan, or personal loan
  • Payday loan
  • Can't stop withdrawals from your bank account
  • TX
  • 75063
Web
On XXXX XXXX XXXX I was offered a payday loan with unclear terms and interest through my email. I do not know why I received the offer. I was short on rent due to changing jobs and my vehicle having its motor replaced due to recall. Sunshine loans offered {$600.00} I want through the prompts on the website trying to discern the rates and commitments. I ended up accepting it thinking I would be paying back around XXXX XXXX over 5 installments. On XX/XX/2022 the {$600.00} was deposited into my account. When I logged into the website, it said and now says I owe {$250.00} out of my next 5 pay checks totaling {$1200.00}. I sent a a letter of revocation of authorization to withdraw from my debit card or checking account on any and all withdraws on XX/XX/2022. I received response from Sunshine loans before XXXX the same day acknowledging the revocation and requesting me to discuss new payment method. Before I could respond the withdrew the first installment of {$250.00}.
01/05/2024 Yes
  • Debt collection
  • Payday loan debt
  • Threatened to contact someone or share information improperly
  • Talked to a third-party about your debt
  • TX
  • XXXXX
Web
In accordance with the Privacy Act, the Fair Debt Collection Practices Act, along with 15 USC Subchapter V Debt Collection Practices this is a friendly reminder and warning to be cautious of violating my federally protected consumer rights to privacy and confidentiality under 15 U.S.C. 1692, 15 U.S.C. 1692b, 15 U.S.C. 1692c, 15 U.S.C. 1692d, and 15 U.S.C. 1692j. The Privacy Act of 1974 provides protections to individuals in three primary ways. It provides individuals with : the right to request their records, subject to Privacy Act exemptions ; the right to request a change to their records that are not accurate, relevant, timely or complete ; and the right to be protected against unwarranted invasion of their privacy resulting from the collection, maintenance, use, and disclosure of their personal information
03/03/2023 Yes
  • Debt collection
  • Other debt
  • False statements or representation
  • Impersonated attorney, law enforcement, or government official
  • TX
  • 77521
Web
I was contacted by this company threaten me that they were going to serve me court ordered papers to my home. If I didnt pay them, they gave me a settlement amount to pay and I paid and then went online and discovered this was a scam. I was scammed over {$350.00}, and then they call me again and again trying to get more money and I called the original creditor and said I have nothing owed with them but they have all my personal information. This company is called XXXXXXXX XXXX XXXX XXXX
08/29/2022 Yes
  • Payday loan, title loan, or personal loan
  • Payday loan
  • Received a loan you didn't apply for
  • TX
  • 75078
Web
XX/XX/XXXX I received a Notice of Adverse Action stating that I was turned down for a loan from Sunshine Loans. The letter was addressed to my maiden name and references an alleged loan number. I never applied for a loan. XX/XX/XXXX I called to discuss with the company and was told this letter was so that I could apply for a loan. I explained that I never applied and the person hung up on me.
09/28/2023 Yes
  • Debt collection
  • Payday loan debt
  • False statements or representation
  • Impersonated attorney, law enforcement, or government official
  • MO
  • 650XX
Web
On XX/XX/2023 got a phone call from a lady claiming to be a lawyer. She told me an order of location has been submitted and county officers were on their way. Soon after she called my wife and mother from number XXXX. She gave me a number to call with a reference that number was XXXX. That guy said he was working with sunshine loans to settle a debt. And pending legal action was taking place.
12/12/2023 Yes
  • Debt collection
  • Payday loan debt
  • Threatened to contact someone or share information improperly
  • Contacted your employer
  • TX
  • 75134
Web
This man keeps calling my employer and threatening to come up here and give me documents and is very rude and after being told to not contact my place of employment keeps calling and calling my line, customer service operator.
12/14/2020 Yes
  • Payday loan, title loan, or personal loan
  • Payday loan
  • Struggling to pay your loan
  • TX
  • 75098
Web
Company is still calling me, and my friends & family after receiving a cease and desist notice.
10/02/2022 Yes
  • Payday loan, title loan, or personal loan
  • Payday loan
  • Charged fees or interest you didn't expect
  • TX
  • 76177
Web